MUHAMMAD UMAIR BAIG

Contact: +971 50 3151929

Email: umairbaig9@gmail.com
Address: Dubai UAE

Objective:
To be part of a professional environment where opportunities exist to learn and apply the
knowledge, with continuous growth and development as a team.

WORK EXPERIENCE:

Brothers Gas Bottling & Distribution LLC.

(Al Ghurair Group)
 Serving as Logistics / Inventory Manager & Account Manager – since April 2015
to Feb 2017

Areas of Exposure:

 Leading and managing the team of 180+ staff. This role involves managing the complex supply
chain operations 24x7 which includes local distribution & Marine supplies to Africa & Asia.
 Implementation of inventory management / procurement procedures manuals.
 Monitors business trends and product availability and to negotiate the best prices for company
 Negotiate rates with Shipping lines & Marine Customers.
 Responsible for 300 ISO Tanks for LPG & APG utilizing for imports & exports.
 To manage supply chain cycle and improve/implement new supply chain process.
 To implement the zone wise distribution of Cylinders.
 To Manage the Cylinders distribution of 30,000 residents and almost 2000 restaurants &
cafeteria.
 To manage the bulk distribution of almost 1200 customers all over UAE.
 To Manage Import/Export Customs clearance & ISO Tanks movements, local & overland Trucks
movements.
 To manage the inventory in coordination with warehouse/Plant staff.
 Responsible to maintain the fleet of 120 which includes Trailers & pickups in all over UAE &
Oman.
 Conducting business reviews to ensure clients are satisfied with their products and services.
 Ensured safety rules are followed by all the operations staff/transporters and all the checklists
are filled as per the company’s standard and safety policy.
 Ensured to facilitate smooth supply plan on a daily basis and avoid stock discrepancy.
 Responsible for ensuring that all the set SOP’s of supply chain and logistics operations are
followed for all the business transactions and KPI’s are met.
 Managed random audit to ensure the safety of the items and error free transactions.
 Responsible for account management and client relationship with reference to customer
services.
 Work closely with senior management to upsell/cross sell existing customers and close business
with major prospects.
 Attending meetings with clients to build relationships with existing accounts
Tristar Transport LLC
A Subsidiary of Agility Global Integrated Logistics

 Served as Account Manager – British Petroleum - since Nov 2008 to Feb 2015

Areas of Exposure:
 To manage Logistics & Supply Chain [3PL & 4PL] which includes coordination of customer’s
freight transportation, warehousing and distribution needs.
 To manage BP Middle East’s Marine, PGO & Automotive vessel deliveries &Collections.
 To manage BP Middle East’s Marine, PGO & Automotive vessel deliveries & Collections.
 To Manage Import/Export Customs clearance & Containers Movements, local & overland Trucks
movements.
 To manage 4PL team of 23 members in Middle East Lubricant Company [Melubco Plant] where
we co-ordinate with Melubco, Order Management [Bulk & Packs], Execution of Bulk & Packs
orders as per SOP’s.
 To co-ordinate with shipping Lines & shipping agents for vessel arrivals and departures.
 To plan Bulk & Packed Lubricants supplies all over the GCC.
 To manage Tristar Jebel Ali warehouse Fleet of 30 pickups & trailers.
 To manage Air BP Aviation Lubricants supplies to UAE Airports & local customers.
 To manage BP AVGAS [DG] supplies to UAE Airports and local& GCC customers.
 To implement online Warehouse Management System [WMS] in Exceed & JDE Edwards.
 To conduct toolbox meeting, In-cab partnering, spot checks, cycle count, safety walks
and capture safety alerts with justification reports.
 To manage inventory stocks and managing a team of associates, hands on problem
solving with the customer& suppliers.
 Ensure 0% variance between physical inventory & system record.
 Prepare management reports that track adherence to Standard Operating Procedures
and review results with clients on a regular basis.
 Interact regularly with local management and develop close and cooperative working
relationships with operational staff to ensure the customer's needs are met.
 Manage relationships with both internal and external customers.

Orient Cargo Services (Pvt) Ltd. [Agent of M/S Geodis Wilson]

 Served as Manager Operations & Sales since March 2007 – Oct 2008

Areas of Exposure:

 Negotiate Rates with Shipping Lines & Airlines.

 Educate Sales force in sales techniques & methods.
 Communicate with Shipping Lines / Airlines.
 Review marketing & sales activities with division employees.
 Liaison with vendors to expedite Ocean or Air shipments.
 Liaison with overseas offices.
  Communicate/Dealing with International buyers/consignees.
 Monitor and Control the activities of Ocean, Air & Sales force.
 Initiate active prospect program designed to increase customer base and equalize attrition.
 Initiate on-going competitive Intelligence program.
 Develop and Implement an annual sales plan.
 Develop an annual sales and promotion program.
 Establish and achieve division profitability & sales goals.
 Increase market share through regular sales efforts.
 Enforce & uphold the cooperative’s credit policy.
 Perform other duties as assigned by Director Sales.

Expeditors International Pakistan (Pvt) Ltd

The US based multinational Global Logistics solution providing company

 Served as Supervisor ECMS [Ocean Dept] since May 1999 – July 2005.
 Served as Supervisor Air Freight [Exports & Imports] (Aug 2005 – Feb 2007)

Areas of Exposure:

 Supervisor ECMS – Expeditors [From May 1999 to July 2005] :

 Supervise all operational and Customer Services activities in Ocean Department.

 Negotiate Rates with Shipping Lines.
 Communicate with Shipping Lines.
 Liaison with vendors to expedite Air Shipments.
 Liaison with EI overseas offices.
 Communicate/Dealing with International buyers/consignees.
 Dollar General – USA
 Kohl’s – USA
 Wal*Mart – Dubai & USA
 Target – USA
 Ikea – Europe & USA
 Levi’s – USA
 Variety Wholesalers – USA
 Kiabi – Europe
 Senior &Cie – Europe
 BarataRamilo – Europe
 Add many other nominated accounts..

 Supervisor Air Freight – Expeditors [From Aug 2005 – Feb 2007] :

 Quality Management Review (QMR) with customers.
 Carrier (Airline) Evaluations.
 Local Vendors Evaluations.
 Review Regional Tactical Plan and derive department business tactical plan.
 Client Retention.
 Desk side training of employees.
 Staff motivation.
  Air Exports:
 Negotiate Rates with Airlines.
 Planning to expedite Sea/Air Shipments.
 Communicate with Airlines.
 Communicate with International buyers/consignees.
 Liaison with vendors to expedite Air Shipments.
 Liaison with EI vendor’s offices.

 Air Imports:
 Assemble rates from overseas offices.
 Approvals from consignee.
 Client Retention.
Courses and Trainings:
 Lean Six Sigma – Green & Black Belt
Tristar Transport (by Peer Mohiuddin)
 Dangerous Goods Regulation Course
PIA Training Center (By Raza Rizvi – Trainer)
 Transition & Implementation – Workshop
Expeditors International (By Tony O’Hair – Trainer)
 Facilitation Course
Expeditors International (By Joe BouJaoude – Regional Trainer Beirut)
 ‘Lights On’ (Supply Chain Management)
Expeditors International
 Communication Skills
Expeditors International (By Tahir Muhammad – District Manager)
 Leadership Qualities
Expeditors International (By Tahir Muhammad – District Manager)

Trainings Delivered:

 Dangerous Goods Awareness

 Using Add Bill Reason Code Correctly
 Ocean & Air Exports/Imports Product
 Customer Services
 Email Etiquette
 Customer Services

Technical Skills:
 Oracle Developer 2000
 Visual Basic 6 [MCP]
 MS Office (Word, Excel, PowerPoint, Visio]
 Development of Presentations using Power Point.

Education: Bachelor in Commerce – 1998 (Karachi University – Pakistan)