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KASH Case Study in Management Information System (MIS)

The document discusses using business intelligence and data analysis to improve decision making and customer interactions for banking. It suggests that analyzing customer activities using databases can help with forecasting, logistics, and operations management. Implementing SAS can improve banking processes like ATM withdrawals by reducing processing time. Maintaining knowledge of front-end and back-end systems as well as skills in analytics, customer engagement, and strategic planning is important.

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Janeefar
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159 views2 pages

KASH Case Study in Management Information System (MIS)

The document discusses using business intelligence and data analysis to improve decision making and customer interactions for banking. It suggests that analyzing customer activities using databases can help with forecasting, logistics, and operations management. Implementing SAS can improve banking processes like ATM withdrawals by reducing processing time. Maintaining knowledge of front-end and back-end systems as well as skills in analytics, customer engagement, and strategic planning is important.

Uploaded by

Janeefar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Decision making:

NICE Limited and NASDAQ Firms by using there analysis we can do


better decision making to improve customer ,main objective is increasing the
customer interaction and call volume deduction by education customer better
.by using DBS we can analysis all the activity of banking and customer .logistics
,forecasting ,operation management, optimization are done by business
intelligent competency (BIC),can improve the specification in front end and
back end and securing the database so the hackers cannot access the DB. Using
SAS can improve banking and ATM withdrawn, reducing processing time to
improve efficiency

In KASH TERM
 Knowledge
 Day to day knowledge in technology
 With knowledge of NICE
 Front end and back end database
 SAS

 Attitude
 Organisation culture
 Customer interaction
 Increasing maximum number of customers
 Maintaining each and every 1 roles and responsibility

 Skills
 Analytics skill
 Financial Analytics
 Risk analytics
 Customer analytics
 Customer engagement
 Knowledge customers
 SAS

JANEEFAR DJ
 Strategic planning
 Business planning
 CRM
 Marketing

 Habits
 ATM stock with right time
 Customer service
 Decreased the time of approval in bank

JANEEFAR DJ

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