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Diana May G. Geroleo: Career Objectives

This document contains the resume of Diana May G. Geroleo. It summarizes her personal details, educational background, skills, work experience, certificates and references. She holds a Bachelor's degree in Travel and Tourism Management and has over 5 years of experience in customer service and reservations roles in the travel industry. Her objective is to utilize her knowledge and skills to contribute to organizational growth.

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Ria Manlapaz Francisco
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153 views2 pages

Diana May G. Geroleo: Career Objectives

This document contains the resume of Diana May G. Geroleo. It summarizes her personal details, educational background, skills, work experience, certificates and references. She holds a Bachelor's degree in Travel and Tourism Management and has over 5 years of experience in customer service and reservations roles in the travel industry. Her objective is to utilize her knowledge and skills to contribute to organizational growth.

Uploaded by

Ria Manlapaz Francisco
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Diana May G.

Geroleo
13 Kabagong Tauhan Street Nitang Avenue
Barangay Gulod Novaliches Quazon City 1123
+639771487494| dianne.geroleo@gmail.com

Career Objectives
 To utilize my knowledge and skills in the top likely way for the implementation of organizational
goals.
 To be effective and efficient employee who can contribute to the overall growth aimed of the
institution.

Personal Data
Date of Birth: June 06, 1991
Place of Birth: Balaoan, La Union Philippines
Age: 26 years old
Civil Status: Single
Height: 5’5
Weight: 52kg
Citizenship: Filipino
Religion: Roman Catholic
Language Spoken: English, Filipino and Iloco dialect

Educational Background

Tertiary
 Bachelor of Science in Travel and Tourism Management,
Sea and Sky College City of San Fernando La Union- 2009 to 2013
o Certificate in Tour Guiding
o Certificate in Travel Agency Management
o Certificate in Tourism Promotion

On the Job Training

Sangbay Travel and Tours, City of San Fernando La Union-2011


 Completed 150 hours of On the Job Training with Certificate.
Sangbay Travel and Tours, City of San Fernando La Union-2012
 Completed 450 hours of On the Job Training with Certificate.
Uni-Eastern Travel and Tours, Pagdalagan Sur, Bauang La Union-2013
Completed 250 hours of On the Job Training with Certificate

Skills
 Windows XP based programs
o Computer Familiarity with Microsoft Word and Microsoft Excel
o Internet Navigating
 Quick to learn with good interpersonal and organizational skills.
 Took customer service training course

Experience
 CUSTOMER SERVICE REPRESENTATIVE
Teleperformance-Mall of Asia Pasay City.
Jetstar Airways. (Airline/Travel Account)
AUG 2013-JAN 2014

 AIRLINE RESERVATION AGENT


Process Synergy Inc. –Eastwood City Libis Q.C
Philippine Airlines. (Airline/Travel Account)
MAR 2014-JUN 2015

 SENIOR SALES ASSOCIATE


WNS Global Services. –5f Techno Plaza bldg Eastwood City Bagumbayan QC
EXPEDIA. (Travel Account)
DEC 2015-Up to present
Certificates and Awards
 Certificate of Recognition: Active student and youth award in different church, school and
community activities SY: 2006-2007.
Pambisan National High School, Pambisan, Pinamalayan, Oriental Mindoro-March 30, 2007
 Certificate of Recognition:For generously imparting her time of being member of the board of
judges, in the celebration of 8th TIKANLU festival
Tagudin, Ilocos Sur- May 5, 2012
 Certificate of Recognition: for being the Mutya ng Abel Bangar 2011 last December 30, 2011.
Central West 2, Bangar La Union-May 8, 2012
 Certificate of Recognition:for having exemplified the ideals of a true SASCian, and selflessly
sharing her God-given talents and skills of being Ms.SBO Campus Queen 2013 2nd Runner-up
on the 16th Commencement Exercises of the Sea and Sky College.
Bangko Sentral ng Pilipinas Convention Hall, City of San Fernando La Union-March 24 2013
 Certificate of Recognition: Average Handling Time (AHT) Achiever for the Month of July2014:
International Split and Month of April 2015 for Mabuhay Miles Department.

Seminars and Training Attended


 2009 HRM-Tourism Convention
Theme: “Revitalizing Change through Green Tourism.”
University of Cordilleras Convention Hall, Baguio City Philippines-December 11, 2009
 Job Placement Seminar
Sea and Sky Hotel and Restaurant City of San Fernando La Union-February 4,2011
 Tour Guiding Seminar and Workshop
Theme: “Empowering Tourism towards Global Competitiveness.”
Sea and Sky Hotel and Restaurant City of San Fernando La Union-October 15, 2011
 Statistical Symposium on Employability conducted by CHED and DOLE
Theme: “Monitoring Progress on Decent Work Through Statistics Pathway to Inclusive
Growth”.
DMMMSU Mid La Union Campus, City of San Fernando La Union-October 10, 2012
 Sitel Academy in House Call Center
City of San Fernando La Union
June 18-july 18 2013

References
Lawrento Pakinggan John Alvin Basilio
Supervisor Supervisor
Gina Munar-David Lorie Jane Rosales
Uni-Eastern Travel Agency Manager Tourism Instructor

(I hereby certify that the information mentioned above are true to the best of my knowledge)

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