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Ew B Clear Cache

The document discusses issues users are facing with invalid login credentials when trying to log in to the e-way bill portal www.ewaybillgst.gov.in. It recommends clearing browser cookies and cache as a solution by using keyboard shortcuts like Ctrl+Shift+Delete to clear the browser history and cookies for various browsers like Chrome, Firefox, and Internet Explorer. As an alternative, it suggests using a different browser just for the e-way bill portal to avoid clearing useful saved data from the regular browser.

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Magdum Engineering
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3K views

Ew B Clear Cache

The document discusses issues users are facing with invalid login credentials when trying to log in to the e-way bill portal www.ewaybillgst.gov.in. It recommends clearing browser cookies and cache as a solution by using keyboard shortcuts like Ctrl+Shift+Delete to clear the browser history and cookies for various browsers like Chrome, Firefox, and Internet Explorer. As an alternative, it suggests using a different browser just for the e-way bill portal to avoid clearing useful saved data from the regular browser.

Uploaded by

Magdum Engineering
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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E way bill portal

Invalid login credential issue


Maharashtra GST Dept : e way bill Helpdesk
Some users are getting error while login at
www.ewaybillgst.gov.in

Maharashtra GST Dept : e way bill Helpdesk


Ewaybillgst.gov.in says
Invalid Login Credentials. If you are facing
login problem repeatedly.
Please clear the cache in the browser and
continue.
OK

Maharashtra GST Dept : e way bill Helpdesk


NIC (National Informatics Centre) recommended following solution for “ invalid login credential” error.

If you facing problem while loading login page or


while login please clear your browser cookies.

Maharashtra GST Dept : e way bill Helpdesk


Recommended browsers
Browser version

Google Chrome 45 and above

Mozilla Firefox 43.5 and above

Internet Explorer 11 and above

Maharashtra GST Dept : e way bill Helpdesk


How to clear browser history / cookies
Browser Keyboard shortcut

Google Chrome Ctrl+shift+delete

Mozilla Firefox Ctrl+shift+delete

Internet Explorer Ctrl+shift+delete

Maharashtra GST Dept : e way bill Helpdesk


Ctrl + Shift + Delete

Maharashtra GST Dept : e way bill Helpdesk


Ensure, time range selected is all time
•

Maharashtra GST Dept : e way bill Helpdesk


Ensure, time range selected is all time

Maharashtra GST Dept : e way bill Helpdesk


Ensure, password /sign in data is selected

Maharashtra GST Dept : e way bill Helpdesk


Disadvantage:
• Clearing cookies/ browser history will erase useful information, auto
saved data /passwords, which may be needed for every time for login
at other sites e.g. gmail, facebook.

• Trick : Use different browser for www.ewaybillgst.gov.in i.e other than


your regular web browser for gmail, facebook.

Maharashtra GST Dept : e way bill Helpdesk


Reset password

• If still problem is not resolved,


Reset password using “ forgot password” link
.

Maharashtra GST Dept : e way bill Helpdesk


Maharashtra GST Dept : e way bill Helpdesk

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