VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar, Kattankulathur – 603 203

DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK

III SEMESTER

BA5025 – LOGISTICS MANAGEMENT

Regulation – 2017

Academic Year 2018 – 19

Prepared by

Dr.K.Sentamilselvan, Assistant Professor / MBA

Mr.M.Ganesan @ Kanagaraj, Assistant Professor / MBA

 UNIT I - INTRODUCTION
Definition and Scope of Logistics – Functions & Objectives – Customer Value Chain – Service
Phases and attributes – Value added logistics services – Role of logistics in Competitive strategy
– Customer Service
Q.No Unit - I - Part - A - Question Level
1 Define Business Logistics BTL 1 Remember
2 Compare Logistics and Supply chain Management BTL 2 Understand
3 Identify the Objectives of Logistics BTL 3 Apply

Classify the following firm Business Logistics functions

1. TV Manufacturer(Sony) BTL 4 Analyze
2.Fast Food Chain (MC Donald)
4 3.City Government(New Yark City)
Discuss the Similarities of Logistics Management of a
BTL 5 Evaluate
5 Manufacturing Activity Firm?
6 Interpret three importance of Logistics Management BTL 6 Create
7 Define Value Chain? BTL 1 Remember
8 Compare the efficient/ Effectiveness of Science phase and attribution? BTL 2 Understand
ow would you show your understanding on the Value added
BTL 3 Apply
9 Logistics service?
Discuss the three measures of logistical service and the importance of
BTL 4 Analyze
10 each.
11 What conclusion can you draw the objectives of Logistics Management BTL 5 Evaluate
12 How is Logistics Management Strategy used BTL 6 Create
13 Interpret the barriers of customer service in Logistics Management BTL 1 Remember
14 Distinguish between Logistics in Supply chain Non Manufacturing areas BTL 2 Understand
How would you show your understanding of the business
BTL 3 Apply
15 activities in a logistics firms
Discuss how functional integration can benefit logistics and the firm as
BTL 4 Analyze
16 whole.
17 Define Market characteristics of Business Logistics BTL 1 Remember
18 Classify any two applications of Business Logistics BTL 2 Understand
19 Define Competitive Strategy BTL 1 Remember
20 What are the different strategies follow in Logistics BTL 1 Remember

Q.No Unit - I - Part - B - Question Level

How do you think international Logistics differ from Logistics BTL 1 Remember
1 for a firm with global operations
How would you summaries the factors and forces that give BTL 2 Understand
2 Logistics importance among other functional areas of the firm?
Classify the steps involved in strategy planning in Logistics
BTL 3 Apply
3 Management in detail
How would you show your understanding on the importance BTL 4 Analyze
4 and objectives of Logistics Management
Compose the different methods for selecting the competitive
BTL 5 Evaluate
5 strategy?
Evaluate various performance measurements to be considered
BTL 6 Create
6 value chain?
Define value added Logistics service? Explain the concept in detail
BTL 1 Remember
7 with suitable example
 8 Compare the Logistics and supply chain? BTL 2 Understand
i). Construct the application of the Business Logistics Function? BTL 3 Apply
9 ii). Analyze the reason's process Business Logistics in Detail
10 List the main characteristics and business for sourcing strategy BTL 1 Remember
How do you explain customer service relationship results form BTL 1 Remember
11 managing all activities in the Logistics
How would you summarize the informational such as an order BTL 2 Understand
12 tacking systems be a substitute for customer services performance?
How would you examine the obstacles to achieving some products BTL 4 Analyze
13 that benefit significantly from increased time and place value chain
How would you describe the goal of a Logistics and explain the BTL 1 Remember
14 impact of Logistics decision on the decisions on the success of a firm

UNIT – I – PART C - QUESTIONS

1. Explain logistics structure required for manufacturing industries in detail?
2. Critically review the current trends in retail logistics with live industry example from Indian companies.
3. Choose a successful Indian company of your choice which has got a phenomenal reach in rural markets
and explain its supply chain management and outbound logistics operation in a detailed manner.
4. Elucidate the Recent trends in logistics network with suitable examples.
 UNIT II DISTRIBUTION CHANNELS AND OUTSOURCING LOGISTICS
Distribution channel structure - channel members, channel strategy, role of logistics and support in distribution
channels. Logistics requirements of channel members. Logistics outsourcing – catalysts, benefits, value
proposition. Third and fourth party logistics. Selection of service provider.
Q.No Unit - II - Part - A - Question Level
1 What is meant by Distribution Channel? BTL 1 Remember

2 Summarize the Value Proposition. BTL 2 Understand

3 Write the features of Channel Structure. BTL 3 Apply

4 List any benefits of using channel members. BTL 4 Analyze

5 Can you assess the value or importance of identifying logistics problem? BTL 5 Evaluate

6 Write short note on logistics outsourcing. BTL 6 Create

7 What is meant by Channel Strategy? BTL 1 Remember

8 How would you explain the classification of supply chain network design decisions? BTL 2 Understand

9 Name the value addition types. BTL 3 Apply

10 What are the factors that used in presale & post sale? BTL 4 Analyze

11 Outline the features of selection of service provider. BTL 5 Evaluate

12 What is JIT? BTL 6 Create

13 What are the factors influencing logistics outsourcing? BTL 1 Remember

14 Outline the scope of catalysts for outsourcing trends. BTL 2 Understand

15 How would you show your understanding of Third party logistics? BTL 3 Apply

16 Can you list the 4PL major sub system? BTL 4 Analyze

17 What are the benefits of logistics outsourcing? BTL 1 Remember

18 Compare between the Third party and fourth party logistics. BTL 2 Understand

19 What do you mean by Value added services? BTL 1 Remember

20 Can you list the three benefits of Logistics service contract? BTL 1 Remember

Q.No Unit - II- Part - B - Question Level

1 How would you explain common channel structures? Discuss its model in detail with BTL 1 Remember
a example.
2 Will you explain logistical program variants for different channel partners? BTL 2 Understand

3 Explain the procedure for structure of the distribution channel. BTL 3 Apply
Explain and elaborate on the following statement: “The selection of a superior
4 BTL 4 Analyze
location network can create substantial competitive advantage”.
5 Discuss and Evaluate the logical requirements of the distribution channel. BTL 5 Evaluate
Enumerate the various role of logistics in the distribution channel. ( 7 Marks)
Create
6 List the advantages of using distribution network. ( 6 Marks) BTL 6
 How would you explain benefits of logistical outsourcing in detail? ( 7 Marks)
List the importance of network design decisions using decision trees in detail? ( 6 Remember
7 Marks) BTL 1
i). Interpret the objectives & process of logistics outsourcing models. ( 7 Marks)
ii). Describe the outcome and benefits of outsourcing contract terms and Understand
8 conditions. ( 6 Marks) BTL 2

i). Plan the 3PL service provider for online furniture marketing.( 7 Marks) Apply
BTL 3
9 ii). Discover the prominent Indian 3PL service providers. ( 6 Marks)
Analyze
BTL 4
How do you describe the framework for customer preferring insourcing
in detail? ( 7 Marks) Remember
10 Explain the process of customers prefers to outsource to 4PL. ( 6 Marks) BTL 1
How do you explain the turning logistic services to the needs to channel partners in
detail? ( 7 Marks) Remember
11 BTL 1
List the advantages of using logistics network model. ( 6 Marks)
Demonstrate and explain the value addition with a example. ( 7 Marks)
Understand
12 Interpret the value addition types in detail? ( 6 Marks) BTL 2
Describe the fundamental similarities and differences between procurement,
manufacturing support, and physical distribution performances cycles as they relate Analyze
13 to logistical control. BTL 4
Why physical distribution operations are described as more erratic than
Remember
14 manufacturing and procurement operations? BTL 1

UNIT II – PART C - QUESTIONS

1 “The efficiency and effectiveness of the distribution channel is the function of a proper logistics program”.-
Explain
2 As a logistics manager of the firm, how will you design a logistics network to suit the channel members?
3 “Fourth Party logistics is an extension of third-party logistics with value addition.”-Comment.
4 “Logistics outsourcing will considerably enhance the competiveness of the organization”-Discuss.
 UNIT III TRANSPORTATION AND PACKAGING
Transportation System – Evolution, Infrastructure and Networks. Freight Management – Vehicle Routing –
Containerization. Modal Characteristics, Inter-modal Operators and Transport Economies. Packaging- Design
considerations, Material and Cost. Packaging as Unitisation. Consumer and Industrial Packaging.
Q.No Unit - III - Part - A - Question Level

1 Define transportation? BTL 1 Remember

2 What is meant by Freight Management? BTL 2 Understand

3 Give some usage of multiple origin derivation points? BTL 3 Apply

4 Enumerate the challenges related to vehicle routing? BTL 4 Analyze

5 Can you list the various category of transport cost BTL 5 Evaluate

6 Enumerate the challenges related to vehicle routing? BTL 6 Create

7 What are the similarities and difference between routing school buses and routing BTL 1 Remember
federal express local pickup delivery trucks.
8 Can you explain the various modes of transportation used in Logistics Management? BTL 2 Understand

9 Identify the Industrial packaging and discuss about its significance BTL 3 Apply

10 List the role of transportation in Logistics Management BTL 4 Analyze

11 Name the types of packaging? BTL 5 Evaluate

12 Give the concept of Vehicle routing? BTL 6 Create

13 What are the different routes of transportation? BTL 1 Remember

14 Explain the factors which influence the design of packaging BTL 2 Understand

15 Give the risk involved while going for industrial packing system BTL 3 Apply

16 List down the difference in consumer and Industrial Packaging? BTL 4 Analyze

17 Specify the objectives of cost associated with packaging? BTL 1 Remember

18 Compare Transport economics and material cost? BTL 2 Understand

19 Define Inter model operations? BTL 1 Remember

20 Explain briefly the design consideration for containerization BTL 1 Remember

Q.No Level
Unit - III - Part - B - Question
What is Transportation system? Discuss its functions in
BTL 1 Remember
1 Logistics Management in Detail
Explain Transportation distribution channel structure in detail
BTL 2 Understand
2 give suitable example?
3 Define transportation and its explain modes in detail BTL 3 Apply
4 Bring out the factors affecting transportation decisions in details BTL 4 Analyze
Formulate the role and measure followed in transportation
BTL 5 Evaluate
5 logistics in detail
 I. Discuss the various elements for strategies for transportation BTL 6 Create
6 ii.Discuss how transportation done for inflammable products in detail
7 Explain the concept of Intermodal operators in detail BTL 1 Remember
Explain how vehicle routing and scheduling done in all modes of
BTL 2 Understand
8 transportation
i). Discuss about the important packaging and design consideration
and material cost of it
BTL 3 Apply
ii), How packaging and design done for product which are exporting
9 to foreign country provide material and cost of it.
i). Define consumer and industrial packaging and explain its
features in food product?
BTL 1 Remember
ii). Point out the benefits of consumer and Industrial packaging it.
10 And discuss the significance in Logistics Management in detail
How do you explain the concept of utilization used by the
BTL 1 Remember
11 companies in India
How would you summaries packaging play an important
role in retail Logistics BTL 2 Understand
12 Explain its scope and opportunities with examples
Categories the functions of packaging in details.
BTL 4 Analyze
13 How would you categories the scope in Logistics
How the modes of transportation used containerization BTL 1 Remember
14 for perishable goods in National International Levels

UNIT III – PART C - QUESTIONS

1 In the 21st century firms are focusing upon the logistics pipeline to meet their customer need for shorter lead
times or response times. How can warehousing help firms to achieve quicker response time?
2 “Location of warehouse is a vital one for retail business” - discuss.
3 Logistics is the key to the success of supply chain of a retail organization - Explain
4 Movement and storage are the two basic functions of warehousing. Discuss with examples the emphasis placed
on these two basic functions in logistics.
 UNIT IV PERFORMANCE MEASUREMENT AND COSTS
Performance Measurement – Need, System, Levels and Dimensions. Internal and External Performance
Measurement. Logistics Audit. Total Logistics Cost – Concept, Accounting Methods. Cost – Identification, Time
Frame and Formatting.
Q.No Unit - IV - Part - A - Question Level
1 Define Performance Measurement. BTL 1 Remember
2 What is Asset Management? BTL 2 Understand
3 Give some usage of Innovations? BTL 3 Apply
Enumerate the challenges related to logistics performance level? Analyze
4 BTL 4
5 Can you list the various category of performance measurement? BTL 5 Evaluate
6 Explain the concept of Logistics performance control? BTL 6 Create
What are the levels of logistics performance? Remember
7 BTL 1
Can you explain the various modes of Implementation of ABC? Understand
8 BTL 2
9 Identify the Conventional Costing and discuss about its significance? BTL 3 Apply
10 List the advantages of ABC to Logistics. BTL 4 Analyze
11 Name the types of Operating Cost. BTL 5 Evaluate
12 Give the concept of Customer Perception. BTL 6 Create
13 What are the different drivers of traditional costing method? BTL 1 Remember
14 Explain the factors which influence the External measures? BTL 2 Understand
15 Give the risks involved while going for Traditional Costing? BTL 3 Apply
16 List down the difference of inbound and outbound logistics? BTL 4 Analyze
17 Specify the objectives of logistics audit. BTL 1 Remember
18 Compare Internal and External Measures BTL 2 Understand
19 Define Logistics Audit? BTL 1 Remember

20 Explain briefly the Strategic Logistics Planning. BTL 1 Remember

Q.No Unit - IV - Part - B - Question Level

1 What is Performance Measurement? Discuss its functions in logistics management in BTL 1 Remember
detail.
2 Explains Logistics Audit? Discuss them briefly. BTL 2 Understand
3 Define LPC (Logistics Performance Control) and explain its modes in detail. BTL 3 Apply
4 Bring out the factors affecting Logistical performance measurement system in a BTL 4 Analyze
courier company.
5 Formulate the role and measures followed in Performance measurement perspectives. BTL 5 Evaluate
Discuss the various elements of Internal Performance measurements. ( 7 Marks) Create
6 BTL 6
Discuss the various elements of External performance measurements. ( 6 Marks)
Explain the steps in building activity based costing model. ( 7 Marks) Remember
7 BTL 1
Elucidate the major steps in ABC system implementation in detail. ( 6 Marks)
 What is the purpose of activity based costing. ( 7 Marks) Understand
What is meant by structuring budgets on a “line item basis”? How does this approach
8 affect the budget process? ( 6 Marks) BTL 2

Discuss about the important Packaging & design considerations, material and Apply
9 BTL 3
cost of it.(7 Marks)
How does cost revenue analysis facilitate logistical planning? ( 6 Marks)
Explain the three objectives for developing and implementing performance BTL 4 Analyze
measurement system.
What managers in a logistical organization are most apt to be concerned with Remember
direction focused information? ( 7 Marks)
10 BTL 1
How does direction information relate to variation and decision information? ( 6
Marks)
Remember
11 Why is it critical that logistics reporting systems reflect dynamic rather than BTL 1
static performance?
How does benchmarking related to performance measurement differ from Understand
12 benchmarking related to logistical reengineering? ( 7 Marks) BTL 2
Explain its scope and opportunities with examples. ( 6 Marks)
Is the ideal of a perfect order a realistic operational goal? ( 7 Marks) BTL 4 Analyze
13 Describe and illustrate dynamic knowledge based reporting. (6 Marks)
What is the purpose of trend report? How does it utilize status report information? Remember
14 BTL 1

Unit - IV - Part - C - Question

1 “Performance Measurement system tracks the health of the logistics process”. Explain.

2 For a Performance measurement and control system to keep track of supply chain health on a real time
basis, it should be backed by a well designed logistics information system. Discuss.
3 Differentiate between the effectiveness of traditional costing and activity based costing methods in
the context of logistics costing.
4 Explain how costing methods can help managers to manage and control logistics cost.
 UNIT - V CURRENT TRENDS
Logistics Information Systems – Need, Characteristics and Design. E-Logistics – Structure and Operation. Logistics
Resource Management eLRM. Automatic Identification Technologies. Reverse Logistics – Scope, design and as a
competitive tool. Global Logistics – Operational and Strategic Issues, ocean and air transportation. Strategic logistics
planning. Green Logistics.
Q.No Unit - V - Part - A - Question Level
1 Define Logistics Information Systems. BTL 1 Remember

2 List the objectives of Designing LIS. BTL 2 Understand

3 How would you show your understanding of Information Collection System? BTL 3 Apply

4 List the importance of Order Processing. BTL 4 Analyze

5 Can you assess the need of E-Logistics? BTL 5 Evaluate

6 Differentiate between Domestic and Global Logistics. BTL 6 Create

7 What are the purposes of Insurance? BTL 1 Remember

8 How would you explain E-LRM? BTL 2 Understand

9 How would you apply the stages in LRM? BTL 3 Apply

10 What is the usage of Reverse Logistics? BTL 4 Analyze

11 Can you identify the different objectives of Reverse Logistics? BTL 5 Evaluate

12 What is your opinion on E-Commerce Requirements on Logistics? BTL 6 Create

13 Can you recall the Strategic Issues? BTL 1 Remember

14 Outline the different responsiveness to green strategy. BTL 2 Understand

15 How would you show your understanding of Green Logistics? BTL 3 Apply
Distinguish between inter functional and inter organizational management in logistics Analyze
16 management? BTL 4
17 Define Global Logistics. BTL 1 Remember

18 What are the drivers of green logistics? BTL 2 Understand

19 What are the benefits of Global Logistics? BTL 1 Remember

20 Can you list the levels of E-Logistics structure and operation? BTL 1 Remember
Q.No Unit - V - Part - B - Question Level
Elucidate the need and development of logistics information system in detail. Remember
1 BTL 1
2 Explain Logistics Resource Management? Explain them briefly. BTL 2 Understand
3 Define LIS and Design and Explain in detail. BTL 3 Apply
i) Bring out the levels of Logistics Information systems in detail. (7 Marks) Analyze
4 ii). Elucidate desired characteristics of Logistics Information System? (6 Marks) BTL 4
i). Can you elaborate E-Commerce Transactions? (7 Marks) Evaluate
5 ii). Discuss in detail about factors affecting online commercial transactions. (6 BTL 5
Marks)
i). Discuss the various E-Commerce logistics solutions. ( 7 Marks) Create
6 ii). What is your opinion of E-Logistics structure and operation? ( 6 Marks) BTL 6
i). Explain the role of intermediaries in global logistics. ( 7 Marks) BTL 1 Remember
7 ii). How “free trade zones” and “trading blocks” influence global logistics. ( 6 Marks)
i). Discuss the Inventory: “Make to order or Make to stocks”. ( 7 Marks) Understand
BTL 2
ii). Distinguish between Inter functional and inter Organizational management
8
logistics management in detail. ( 6 Marks)
Discuss about E-Commerce logistics software applications in details. ( 7 Marks) Apply
9 BTL 3
List the benefits logistics control information, measurement and interpretation it?
( 6 Marks) BTL 4 Analyze
10 Define Role of green logistics in supply chain. BTL 1 Remember
11 How would strategic marketing planning apply to green logistics initiatives? BTL 1 Remember
Understand
12 What dimensions of an internal and external environment might be affected by green BTL 2
supply chain initiatives?
Develop Shipper’s guide to green logistics in detail? ( 7 Marks) Analyze
13 BTL 4
Plan control and compliances in detail. (6 Marks)
14 What are the drivers of green logistics initiatives in the business organization? BTL 1 Remember

Unit - V - Part - C - Question

1 Efficiency and Effectiveness of the logistic system depends on the information requirements at the
operational and tactical levels respectively. Explain
2 “Containerization has eliminated many barriers in cross-border movement of goods”.-Explain.
3 Explain how “Green Logistics” strategies can be tuned to a product life cycle approach adopted by
companies.
4 Elucidate the Recent trends in logistics control with suitable examples.