Service Manual: Washing
Service Manual: Washing
WASHING
Washing machines
&
© ELECTROLUX ITALIA S.p.A. Washer-dryers
Spares Operations Italy Publication no.
Corso Lino Zanussi, 30
Guide to diagnostics
I - 33080 PORCIA /PN (ITALY) 599 70 56-70
ENV06 of electronic
Fax +39 0434 394096 EN controls
The purpose of this Service Manual is to provide a simple and clear description of the
procedure to be followed by service engineers when confronted by problems identified by
the various alarm codes generated by appliances with the EWM2100 electronic control
system.
Depending on the configuration of the appliance, the alarm codes may be displayed
partially or completely to the user (the alarm codes are generally displayed partially).
The diagnostic system can be used by service engineers for the following purposes:
♦ To read the alarms
♦ To cancel alarm conditions stored in memory
♦ To test the operation of the appliance
1.2 Procedure
1. Identify the type of control system (page 6/7) and access the diagnostic cycle
(See page 8).
2. Read the alarm code stored in memory (page 12) and refer to the instructions for the
corresponding alarm code, page 15-19.
4. If access to the diagnostic cycle is not possible, refer to the section “Access to
diagnostic system impossible” (page 20).
5. If the main PCB is replaced, check that there are no burned parts (see page 91).
6. After any repair, always check the operation of the appliance using the diagnostic cycle
(page 9).
7. Cancel any alarms stored in memory during the diagnostic procedure (page 14).
TC4
TC3
ELECTROLUX
TC2
TC3
ICON
TC2
ICON
ACTION
SMART
A3
AF3-
A4.2
CATALOGUE
SMART
C3
CF3
INPUT
ZANUSSI
SMART
Z3
Series 6
TC4
ELECTROLUX
PROPORTIONAL
TC4
TIME MANAGER
Series 6
Series 6
AEG
SPECIAL
Series 7
These are the available stylings at the moment in this Service Manual, in future some others could be
developped.
All versions
In the first position, the cycle tests the operation of the buttons and the relative LEDs. If the
selector is turned clockwise, the cycle performs the diagnostics for the various components and
reads the alarm codes.
INPUT Version
Pushing sequentially button P1 positions from 2 to 10 are analysed in an increasing way, on the
contrary push button P2.
Each position is confirmed by the switching on of the corresponding LED.
→ To exit the diagnostics cycle, switch the appliance off, then on, and then off again.
Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
washing water level in
2 flooding level
- Wash solenoid
compartment tub
Maximum time 5 minutes
Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
3 pre-wash water level in
- Pre-wash solenoid flooding level
compartment (bleach) tub
Maximum time 5 minutes
Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
4 conditioner water level in
- Pre-wash and wash solenoids flooding level
compartment tub
Maximum time 5 minutes
Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
5 conditioner/stains water level in
- Bleach/stains solenoids flooding level
compartments tub
Maximum time 5 minutes
Displays the
- Door interlock Drain and spin;
Door locked drum speed
- Drain pump control of congruence
8 Water level lower than anti- (the real
- Motor up to 650 rpm then at in closure of level
boiling level for spinning value divided
maximum spin speed (**) pressure switches
by ten)
- Door interlock
- Drain pump Door locked Displays the
9 - Motor fan Water level lower than anti- Drying air
- Condensation solenoid valve boiling level temperature
- Drying heating element
(*) In most cases, this time is sufficient to check the heating. However, the time can be increased by
repeating the phase without draining the water: pass for a moment to a different phase of the diagnostic
cycle and then back to the heating control phase (if the temperature is higher than 80°C, heating does
not take place).
(**) The check at the maximum speed occurs without control of the FUCS and no clothes have to be
inserted inside the appliance.
ª Door open
ª Drain difficulty (dirty filter)
ª Water fill difficulty (closet tap)
AEG Version
The alarms are represented through the flashing of the yellow LED, which is above
the START-PAUSE button, and can be solved directly by the end user;
Other versions
The alarms are represented through the flashing of the red LED, which is inside
the START-PAUSE button its shape depends on the styling) and can be solved
directly by the user;
The alarms are enabled during the execution of the washing programme, with the exception of alarms
associated with configuration and the power supply (voltage/frequency), which are also displayed during the
programme selection phase.
The door can normally be opened (except where specified) when an alarm condition has occurred on
condition that:
Certain alarm conditions require that a drain phase be performed before the door can be opened for safety
reasons:
It is possible to display the last three memorised alarms in the FLASH memory of the electronic board:
• Enter diagnostic mode (par. 4.1)
• Irrespective of the type of PCB and configuration:
turn the programme selector clockwise (version with knob) pushing button P1 (version INPUT)
to the tenth position.
• To display the previous alarms, press sequentially the left button of the START/PAUSE button (as
represented in figure).
AEG Version:
The alarm is displayed by a repeated flashing sequence of the LED placed above
the button START / PAUSE with yellow and red light (0,5 seconds on, 0,5
seconds off with a 2,5 second pause between the sequences).
• LED indicator START / PAUSE with yellow light → indicates the first digit of
the alarm code (family).
• LED indicator START / PAUS with red light → indicates the second digit of
the alarm code (internal number of the family).
These two LEDs are featured in all models.
Other versions:
The alarm is displayed by a repeated flashing sequence of the START / PAUSE
button with red and green light (0,5 seconds on, 0,5 seconds off with a 2,5
second pause between the sequences).
• LED indicator START / PAUSE with red light → indicates the first digit of the
alarm code (family)
• LED indicator START / PAUSE with green light → indicates the second digit
of the alarm code (internal number of the family)
These two LEDs are featured in all models.
START / PAUSE button with red light START / PAUSE button with green light
On/Off On/Off
(Ver. AEG) Time (Ver. AEG) Time
ON/OFF Value ON/OFF Value
(Sec.) (Sec.)
0.5 0.5
1 1
0.5 0.5
0.5 0.5
2 2
0.5 0.5
0.5 0.5
3 3
0.5 0.5
0.5
4
0.5 2.5 Pause
1.5 Pause
→ Press and hold down START/PAUSE and the nearest option button (as to enter the
DIAGNOSTICS), for at least two seconds: the LEDs initially switch off, and then display the flashing
sequence indicating the last alarm.
→ To display the previous alarms press the left button of the START/PAUSE button sequentially.
→ To return to the last alarm, press the START/PAUSE button.
→ The alarm sequence continues as long as the two buttons are held down.
→ The alarm reading system is as described in paragraph 5.2.
→ While the alarms are displayed, the appliance continues to perform the cycle or, if in the programme
selection phase, maintains the previously-selected options in memory.
• after reading the alarm code, to check whether the alarm re-occurs during diagnostics;
N.B. With this operation all the memorised alarms are deleted.
Configuration alarms E93: If this alarm is generated (when the appliance is switched on), operation of the appliance is blocked, the LEDs placed above or
inside the START/PAUSE button start to flash displaying the complete codification (family plus alarm), the display shows the alarm code on condition that
the configuration part of the display is ok.
The diagnostic procedure cannot be accessed; the only option is to switch the appliance OFF.
Configuration alarm E94: all LEDs placed above or inside the START/PAUSE button start to flash displaying the complete codification (family plus alarm)
and the code is displayed.
It is not possible to enter the diagnostics or to use the mode “rapid displaying of the alarm”.
Alarms EH1(Eb1)-EH2(Eb2)-EH3(Eb3): In the event of problems with the mains power supply, the appliance remains in alarm mode until the mains
frequency or voltage are restored to the correct value or the appliance is switched off (programme selector on “0”). The family of alarm “b or H” only is
displayed if the problem occurs during the normal operation of the appliance, while the family plus the alarm are displayed if the problem occurs at the
switching on, through the flashing of the LEDs placed above or inside the START/PAUSE button. At the same time the code is represented also in the display.
It is not possible to enter the diagnostics or to use the mode “rapid displaying of the alarm”: the complete alarm can be read only when the abnormal situation has
terminated.
Alarms E51- E52: During the diagnostic test, all the alarms are displayed. Normally, when the programme selector is turned from one test phase to another,
the appliance exits the alarm condition and performs the phase selected. This does not take place in the case of alarms E51 (power triac on motor short-
circuited) and E52 (no signal from the tachometric generator on the motor): in these cases, the only option to exit the alarm condition is to switch the appliance
OFF by turning the selector to position “0” (reset) or pushing the ON/OFF button (INPUT styling).
Circuit board
U3-1
U3-2
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
YES
Is the ohmic resistance of the solenoid about 3.5 NO
÷4.5 KΩ? (Measure directly on the solenoid Replace the solenoid and restart the diagnostic
valve without wiring) -see fig. 3- cycle to check for further alarms.
YES
Re-attach the connector and measure about 3.5 NO
÷4.5 KΩ on the solenoid wiring connector Replace or repair the wiring and restart the
(circuit board side (fig.4): across J9-3 and J9-1 diagnostic cycle to check for further alarms.
(washing), across J9.4 and J9.6 (prewash),
across J8-3 and J8-1.
Is the solenoid valve wiring OK?
YES
Fig. 1
U3
Fig.4 Fig.2
3500÷4500 Ω
Circuit
board
3500÷4500 Ω
3500÷4500 Ω
3500÷4500 Ω
Fig.3
Tests to be performed:
YES
Is a small quantity of water going Are the tap and hoses letting NO Open the tap / position the
NO
through the hose that connects the the water coming in? (tap hoses and restart the
condenser to the detergent open, hoses connected and diagnostic cycle to check for
compartment? (see fig. 27)- not kinked). further alarms.
YES YES
Restart the diagnostic cycle to Is the Ohm value of the valve NO Replace the valve and
check for further alarms. about restart the diagnostic cycle
3,5÷4,5 kΩ? (Measure to check for further alarms.
directly on the solenoid valve
without cable). – (see fig.
26)-
YES
Replace the electronic board YES Reconnect the connector and Replace/reset wiring and
NO
and restart the diagnostic measure about 3,5÷4,5 KΩ restart the diagnostic cycle
cycle to check for further on the valve wiring connector to check for further alarms.
alarms. on the PCB side: across J8-3
and J8-1. Is the solenoid
valve wiring ok?
3500÷4000 Ω
3500÷4500
Circuit
board
Fig. 26
Fig.26
3500÷4500 Ω
If there are traces of burning on the circuit Little hose which connects the
board, refer to page 90 condenser to the detergent compartment Fig. 27
Tests to be performed:
NO Access the diagnostic cycle and duct water through all the compartment (phases 2,3,4,5)
Is water ducted through all the compartments?
YES
Is the drain hose positioned NO Position the drain circuit correctly and restart the
correctly so as not to create the diagnostic cycle to check for further alarms.
siphon effect? (fig.1)
YES
Is the hydraulic circuit efficient NO Repair the hydraulic circuit and restart the
(leaks)? diagnostic cycle to check for further alarms.
YES
Is the hydraulic circuit of the NO Repair the hydraulic circuit of the pressure
pressure switch efficient switch and restart the diagnostic cycle to check
(leaks/blockage)? fig.2 for further alarms.
YES
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
Is the ohmic resistance of the solenoid about NO Replace the solenoid and restart the diagnostic
3.5÷4.5 KΩ? (Measure directly on the solenoid cycle to check for further alarms.
valve without wiring) -see fig. 3-
YES
Re-attach the connector and measure about 3.5
–4.5 KΩ on the solenoid wiring connector NO
(circuit board side) see fig. 4-: across J9-3 and Replace or repair the wiring and restart the
J9-1 (washing) and across J9-6 and J9-4 diagnostic cycle to check for further alarms.
(prewash). Is the solenoid valve wiring OK?
YES
Fig. 1
U3
Fig.4 Fig.2
3500÷4500 Ω
Circuit board
3500÷4500 Ω
3500÷4500 Ω
3500÷4500 Ω
Fig.3
YES
Is the drain system OK? (drain hose and NO
Disconnect and check the drain system.
domestic hydraulic circuit)-fig.1
YES
Is the pump
NO Replace the circuit board and restart the
impeller jammed or
broken? diagnostic cycle to check for further alarms.
YESI
Clean or replace the drain pump and restart the diagnostic cycle to check
for further alarms.
Is the hydraulic circuit of the pressure switch NO Repair the hydraulic circuit of the pressure
efficient? (i.e. not obstructed) switch and restart the diagnostic cycle to check
for further alarms.
YES
Fig. 1
U3
Fig.4
Circuit
board
fig. 5
155÷200Ω
155÷200Ω
Tests to be performed:
NO
Clean the filter and restart the diagnostic cycle
Is the drain filter clean? to check for further alarms.
YES
Is the drain system OK? (Drain hose and NO
domestic hydraulic circuit)-(fig.1) Disconnect and check the drain system.
YES
Is the pump
NO Replace the circuit board and restart the
impeller jammed or
broken? diagnostic cycle to check for further alarms.
YES
Clean or replace the drain pump and restart the diagnostic cycle to check
for further alarms.
Fig. 1
U3
Fig.4
fig. 5
Fig. 24
Condenser
Tests to be performed:
Measure across connectors J7-1 / J7-9 and the NO Replace the main circuit board and restart the
structure of the appliance - fig.6 - diagnostic cycle to check for further alarms.
Is there any current leakage?
YES
J16 J11 J10 J9 J8 J7 J5
J2 J1
Check and if necessary replace the wiring and
restart the diagnostic cycle to check for further
alarms. U3
Fig.4
Circuit
If there are traces of burning on the board
circuit board, refer to page 90
∞Ω
155÷200Ω
155÷200Ω
fig. 6 fig. 5
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
Tests to be performed:
Measure a close circuit across J10-1, J10-2, Reconnect and/or replace the cable and restart the
J10-3 and the connector on analogic pressure NO diagnostic cycle to check for further alarms.
switch (they are 3 independent connections see
fig. 7.
Is the cable between main board and analogic
pressure switch OK and connected correctly on
both sides?
YES
fig. 7
Tests to be performed:
Drain the water from the tub.
Are pressure switch hose and air trap
system free? (You can disconnect the Clean/change the hoses and/or air trap
hose and blow in it to check if the system and repeat completely the
system is free) fig. 2 and 8 diagnostic cycle to check for further
NO alarms.
YES
YES YES
YES
Appliance is OK.
fig. 8
Fig.2
Tests to be performed:
YES
fig. 8
Fig.2
Tests to be performed:
Start the diagnostic Empty the machine. Clean the air trap
cycle and set the Verify the air trap system and/or the
phase 6. system and the pressure switch
Is the motor turning NO pressure switch NO hose and run again
and the drum not hose. Is the system the diagnostic cycle.
moving? free?
-(see fig.2)-
YES
YES
Change/refit the
drive belt and run
again the diagnostic Replace the
cycle to check for analogic pressure
further alarms. switch and run again
the diagnostic cycle
to check for further
alarms.
Fig.2
Tests to be performed:
Replace the circuit board and run the diagnostic cycle again to check for further alarms.
Tests to be performed:
Close the door correctly and
fig. 9 NO restart the diagnostic cycle to
z Is the door
correctly closed? check for further alarms.
YES
YES
U3
Fig.4
fig. 9
∞Ω
Circuit
board
nΩ
nΩ
∞Ω
YES
To check the wiring (with the door Detach the connectors and
open), measure the following measure on the component:
wiring connectors (fig.4): - across connectors 3 and 4
- between J1-1 and J1-3, the the circuit must NOT be
circuit must NOT be open open (measure the resistive
(Measure the resistive value of the value of PTC)
PTC). - across connectors 2 and 4 Replace the door
- between J1-1 and J1-4, the the circuit must NOT be interlock and
circuit must be OPEN (Measure NO open (measure the resistive NO restart the
the resistive value of the PTC). value of PTC). diagnostic cycle
- between J1-1 and J1-2, the - across connectors 4 and 5 to check for
circuit must be OPEN. the circuit must be OPEN further alarms.
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
is OK?
(fig. 28)
YES
YES
SI
YES
U3
Fig.4
fig. 28
∞Ω
Circuit board
nΩ
nΩ nΩ
nΩ
∞Ω
Tests to be performed:
Close the door correctly and
fig. 9 NO restart the diagnostic cycle to
Is the door
correctly closed? check for further alarms.
YES
U3
Fig.4
fig. 9
∞Ω
Circuit
board
nΩ
nΩ
∞Ω
YES
YES
YES
YES
U3
Fig.4
fig. 28
∞Ω
Circuit
board
nΩ
nΩ nΩ
nΩ
∞Ω
Tests to be performed:
To check the wiring, (with the door Detach the connectors and Replace the door
open), measure the following measure on the component interlock and
wiring connectors (fig. 4): NO (fig. 9): NO restart the
-between wires J1-3 and J1-1, the - across connectors 3 and 5 diagnostic cycle
circuit must NOT be open the circuit must NOT be to check for
(measure the resistive value of the open (the resistive value further alarms.
PTC). should be measurable).
- between wires J1-1 and J1-2, the - across connectors 4 and 5,
circuit must be OPEN. the circuit must be OPEN
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
OK?
YES
Replace the circuit board and restart Measure the continuity across Replace the
the diagnostic cycle to check for connector J1 (PCB) and the wiring and restart
further alarms. door interlock connector. NO the diagnostic
Is the wiring OK? cycle to check for
further alarms.
SI
fig. 9
Replace the circuit board and
restart the diagnostic cycle to
check for further alarms.
∞Ω
Circuit
board
nΩ
nΩ
∞Ω
U3
Fig.4
YES
Replace the circuit board and
restart the diagnostic cycle to
check for further alarms.
∞Ω
Circuit
board
nΩ
nΩ
nΩ nΩ
∞Ω
U3
Fig.4
Tests to be performed:
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
E45: Problems with the «sensing» circuit of the triac that actions the
E45 E45
door interlock
Tests to be performed:
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
Tests to be performed:
Measure among all the Reconnect the connector J7 to E52 will probably be
terminals of wiring connector the circuit board, detach the displayed: replace the
J7-2÷J7-8 and the structure NO NO
connector from the motor and motor and restart the
of the appliance perform phase 8 of the diagnostic cycle to check
see fig.6 diagnostic cycle. for further alarms.
Is there current leakage? Does E51 alarm appear again?
YES YES
Circuit
board
fig. 10
U3
Fig.4
YES YES
U3
Fig.4
fig. 6
fig. 10
XXXΩ
Circuit
board
XXXΩ
fig. 12
fig. 11
Tests to be performed:
The motor does not rotate at all.
Circuit
board
fig. 11
U3
Fig.4
MOTORS
TERMINALS
C.E.SET. ACC ACC
ON MOTOR CHECKS: BSH ECM
[] (FHP) (SOLE)
TERMINAL BLOCK
Rotor winding
C 3-4 1.6÷2.7 0.5÷3.0 1.4÷2.3 1.5÷1.9 1.8÷2.5
(overheating breaker)
Stator winding
D 1-5 (half range, presence of 0.34÷0.65 0.4÷1.2 0.4÷1.0 1.0÷1.2 0.6÷0.8
terminal 1)
N.B.: When checking the rotor winding, the measurement must be effected over the entire surface, rotating
the spindle very slowly and checking for short-circuits between visible plates. Also check the brushes for
wear.
fig. 10 fig. 11
Tests to be performed:
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
Tests to be performed:
Measure between all terminals of wiring
connector J7-2 ÷ J7-8 and the structure of
the appliance NO Replace the circuit board and restart the
see page 50, point 3 diagnostic cycle to check for further
Is there any current leakage? alarms.
- see fig. 9 -
YES
Detach the connector from the motor and Check/replace the wiring and restart the
NO
measure across the terminals and the diagnostic cycle to check for further
motor shield. alarms.
- see fig. 10 -
Is there any current leakage?
YES
fig. 9
Replace the motor and restart the
diagnostic cycle to check for further
alarms.
Circuit
board
fig. 10
U3
Fig.4
Tests to be performed:
Fig.4
Circuit
5.7 ÷ 6.3KΩ board
(20°C)
fig. 14
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)
Tests to be performed:
Start the diagnostic cycle Detach the connector and Replace the heating
and fill with water up to the NO measure across the heating NO element and restart the
level of the door to ensure element and the ground diagnostic cycle to check
that the heating element is contact. for further alarms.
completely dipped into. - see fig. 15 -
Measure between wiring Is the circuit open?
connector J2-2 and the
structure of the appliance - YES
see fig 6 -
Is the circuit open?
Check/replace the wiring and restart the diagnostic cycle to check
YES for further alarms.
YES
YES
fig. 6
Replace the circuit board Check/replace the wiring
and restart the diagnostic and restart the diagnostic
cycle to check for further cycle to check for further
alarms. alarms.
fig. 14
Circuit
board
5.7 ÷ 6.3KΩ
(20°C) fig. 15
∞Ω
∞Ω
Temperature probe
5.7 ÷ 6.3KΩ
(20°C) If there are traces of burning
on the circuit board, refer to
∞Ω page 90
03-2009 SOI/DT-mdm FCPD-dp Quality-fz 54/91 599 70 56-70
E62 E62: Overheating during washing (version WD) E62
The temperature of the NTC sensor exceeds 88°C for more than 5 minutes.
Tests to be performed:
Start the diagnostic cycle and Detach the connector and Replace the heating
fill with water up to the level of NO measure across the heating NO element and restart the
the door to ensure that the element and the ground diagnostic cycle to check
heating element is completely contact. for further alarms.
dipped into. Measure between - see fig. 15 -
wiring connector J2-2 and the Is the circuit open?
structure of the appliance -
see fig 6 - YES
Is the circuit open?
Check/replace the wiring and restart the diagnostic cycle to check
YES for further alarms.
fig. 15
fig. 14
Circuit
5.7 ÷ 6.3KΩ
(20°C) board
∞Ω
WD
board
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)
∞Ω
∞Ω
Tests to be performed:
Measure across connector J2-1/J2-2 on the NO Replace the circuit board and restart the
circuit board and the structure of the appliance. diagnostic cycle to check for further
(Fig. 6) Is there any current leakage? alarms.
YES
Detach the connector and measure across the NO Replace the heating element and restart
heating element and the ground contact. - fig. the diagnostic cycle to check for further
15 - Is the circuit open? alarms.
YES
Check/replace the wiring and restart the If there are traces of burning on the
diagnostic cycle to check for further alarms. circuit board, refer to page 90
fig. 6
U3
Fig.4
fig. 15
Circuit
board
∞Ω
∞Ω
∞Ω
Tests to be performed:
Measure across connector J6-1/J62-2 on the NO Replace the WD board and restart the
circuit board and the structure of the appliance. diagnostic cycle to check for further
(Fig. 6) Is there any current leakage? alarms.
YES
YES
U3
fig. 6
Fig.4
fig. 15
∞Ω
WD
board
∞Ω
∞Ω
Tests to be performed:
Start the diagnostic cycle Detach the connector and Start phase 8 of the
and fill with water up to the NO measure across the heating NO diagnostic cycle, drain water
level of the door to ensure element and the ground from tub. Replace the
that the heating element is contact. heating element and restart
completely dipped into. - see fig. 15 - the diagnostic cycle to
Measure between wiring Is the circuit open? check for further alarms.
connector J2-1/J2-2 and the
structure of the appliance YES
-see fig.6-
Is the circuit open?
YES
fig. 6
Circuit
board
∞Ω
∞Ω
∞Ω
fig. 15
U3
Fig.4
Tests to be performed:
Start the diagnostic cycle Detach the connector and Start phase 8 of the
and fill with water up to the NO measure across the heating NO diagnostic cycle, drain water
level of the door to ensure element and the ground from tub. Replace the
that the heating element is contact. heating element and restart
completely dipped into. - see fig. 15 - the diagnostic cycle to
Measure between wiring Is the circuit open? check for further alarms.
connector J2-1/J2-2 and the
structure of the appliance
-see fig.6- YES
Is the circuit open?
YES
U3
Fig.4
fig. 15
∞Ω WD
board
∞Ω
∞Ω
Tests to be performed:
Measure the heating Measure the ohmic value Replace the heating
element value (Ω) across directly on the terminals of NO element and restart the
terminals J2-2 ÷ J2-1of the NO the heating element (detach diagnostic cycle to check
wiring connector. the connectors) for further alarms.
-see fig.4- -see fig 13-
Is the value correct? Is the value correct?
(26÷28Ω for 230V/1950W, (26÷28Ω for 230V/1950W,
28÷31 for 240V/1950W) 28÷31 for 240V/1950W)
YES YES
Circuit
board
Fig.13
26÷28Ω 230V 1950W
28÷31Ω 240V 1950W
U3
Tests to be performed:
Measure the heating Measure the ohmic value Replace the heating
element value (Ω) across directly on the terminals of NO element and restart the
NO the heating element (detach diagnostic cycle to check
terminals J6-2 ÷ J6-1 of the
wiring connector. the connectors) for further alarms.
-see fig.4- -see fig 13-
Is the value correct? Is the value correct?
(26÷28Ω for 230V/1950W, (26÷28Ω for 230V/1950W,
28÷31 for 240V/1950W) 28÷31 for 240V/1950W)
YES YES
Fig.13
WD
board
26÷28Ω 230V 1950W
28÷31Ω 240V 1950W
U3
If there are traces of burning on the
Fig.4 circuit board, refer to page 90
Tests to be performed:
Perform phase 6 of the diagnostic Detach the connector Start phase 8 of the
cycle and wait until the fill ends. Switch and measure the NTC diagnostic cycle,
NO NO
the appliance off and measure the sensor directly. drain water from the
value of the NTC sensor across - see fig. 14 - tub. Replace the NTC
contacts J9-8 and J9-9 dof the wiring Is the value correct? sensor and restart the
connector (5.7÷6.3 KΩ at 20°C) diagnostic cycle to
-see fig. 4-. check for further
Is the value correct? alarms.
YES
(between 5.7÷6.3 KΩ at 20°C)
YES
Check/replace the wiring and restart the diagnostic
cycle to check for further alarms.
YES
U3
fig. 6
Fig.4
Circuit
fig. 14 board
Tests to be performed:
Measure the value of the NTC Detach the connector Replace the NTC
sensor across contacts J7-3 and NO and measure the NTC NO sensor and restart the
J7-4 of the WD board connector. sensor directly. diagnostic cycle to
- see fig. 32 - Is the value correct? check for further
Is the value correct? - see fig.33 - alarms.
(between 5.7 and 6.3 KΩ at
20°C) YES
YES
Check/replace the wiring and restart the diagnostic
cycle to check for further alarms.
Measure across terminals J7-3,
J7-4 of the connector and the
structure of the appliance – see NO Replace the WD board and restart the diagnostic
fig. 6 - cycle to check for further alarms.
Is there any current leakage?
YES J4 J6 J5
fig. 29 J1 J7 J8
fig. 6
WD
board
fig. 32
∞Ω
Tests to be performed:
Measure the value of the NTC Detach the connector Replace the NTC
sensor across contacts J7-1 and NO and measure the NTC NO sensor and restart the
J7-2 of the WD board sensor directly. diagnostic cycle to
connector.- (see fig. 30) - Is the value correct? check for further alarms.
Is the value correct? - (see fig.31) -
(between 4.7 and 5.3 KΩ at
20°C) YES
YES J4 J6 J5
fig. 29 J1 J7 J8
fig. 6
WD
board
fig. 30
∞Ω
Tests to be performed:
Is the sensor correctly positioned? NO Position the sensor again into its seat
-see fig.17- and restart the diagnostic cycle to check
for further alarms.
YES
YES
Fig.4
Scheda
Elettronica
Fig.17
Tests to be performed:
NO Switch the appliance on and NO Restart the diagnostic
Switch the appliance OFF
turn the programme selector (in cycle to check for
(selector position “0”).
the versions with knob), further alarms.
Do any LEDs light?
push the programe buttons
(INPUT version)
to every position: wait at least
YES 10 seconds before passing to
the next one.
Does alarm E82 reappear?
YES
Tests to be performed:
YES
If there are traces of burning on the
circuit board, refer to page 90
Replace the circuit board
and restart the diagnostic
cycle to check for further
alarms.
Tests to be performed:
Tests to be performed:
Tests to be performed:
Tests to be performed:
Tests to be performed:
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
Tests to be performed:
Tests to be performed:
Is the drive belt OK? Is the pulley OK? Is the ferrite plate NO Replace the belt/pulley and restart
positioned correctly? the diagnostic cycle to check for
(fig. 20) further alarms.
YES
Remove the connector and measure directly on the NO Replace the positioning sensor and
sensor: - circuit closed when on the normal section of the restart the diagnostic cycle to check
pulley (fig.18) - circuit open when on the ferrite plate for further alarms.
(fig.19). Is the sensor efficient?
YES
Replace the connector and measure across J12-1 and NO Check/replace the wiring and restart
J12-3 on the wiring connector: when the drum is rotated, the diagnostic cycle to check for
the circuit should open and close. Check for leakage to further alarms.
ground across the same terminals.
Is the wiring OK?
YES
If there are traces of burning on the
Start the diagnostic cycle (phase 9). If alarm EA1 circuit board, refer to page 90
reappears, replace the circuit board and restart the
diagnostic cycle to check for further alarms.
fig. 18 fig. 19
fig. 20 0/∞Ω
Circuit
board
∞Ω
0/∞Ω
Tests to be performed:
Open the door and Measure across the Detach the connector Replace the
manually check if terminals of the wiring from the motor and motor or the
NO NO NO
the drum turns connector J7-7 and J7- measure (Ω) the coil tachometric
easily. 8. of the tachometric generator and
Is the drum Are the values (Ω) of generator -see fig.11- restart the
blocked? the tachometric Is the value correct? diagnostic cycle
generator correct? (see page 50 to check for
(see page 50 - Step 4, phase “A” ). further alarms.
YES - Step 4, phase “A” ).
YES
YES
Replace the drum
flap and restart the
diagnostic cycle to
check for further Check/replace the wiring and restart the
alarms. diagnostic cycle to check for further alarms.
YES
Replace the main circuit board and restart the
Check/replace the wiring and restart the diagnostic diagnostic cycle to check for further alarms.
cycle to check for further alarms.
fig. 6 fig. 11
XXXΩ
Circuit
board
∞Ω
∞Ω
fig. 12
fig. 10
XXXΩ
If there are traces of burning on the
circuit board, refer to page 90
03-2009 SOI/DT-mdm FCPD-dp Quality-fz 70/91 599 70 56-70
EH1 EH1: Incorrect mains frequency EH1
The power supply frequency is not within the configured limits
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on “0”). Only the family of the alarm is displayed, and the diagnostic
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.
YES
Is there interference in the power line, or is the NO Replace the circuit board and restart the
mains voltage outside the correct limits? diagnostic cycle to check for further alarms.
YES
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on “0”). Only the family of the alarm is displayed, and the diagnostic
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.
YES
It is a warning that appears only at the end of the cycle. The machine has detected long draining phases
during the cycle (Es. More then 20 seconds during draining after rinsing phase). Check/clean the drain
filter.
Overdosing of detergent. The system has detected an over foaming during draining phases. Advice
Customer to use the right quantity of detergent and verify that drain filter and drain system are clean.
It warns about the presence of water at the bottom of the appliance. Check for any possible water leaks
and the correct positioning of the float of the Aqua Control device.
EF4 EF4: Low water fill pressure and solenoid open EF4
It is a warning of load too unbalanced. During the spin phases the load is excessively unbalanced. Tell
the user to load more clothes in the drum and not single clothes.
No action to be carried out, if it does not disappear, replace the circuit board.
Tests to be performed:
Does the
As soon as the Replace the main circuit
appliance fill in
NO appliance is switched NO board and restart the
water when the
on does the solenoid diagnostic cycle to check for
main switch is off?
start to fill water? further alarms.
YES
YES
fig. 6
Circuit
Scheda
board
Elettronica
Tab. 1
Version WM
Across J8-1 and J8-3 bleach solenoid
Across J9-1 and J9-3 wash solenoid
Across J9-4 and J9-6 prewash solenoid
Version WD
Across J8-1 and J8-3 condensation solenoid
Across J9-1 and J9-3 wash solenoid If there are traces of burning on the
Across J9-4 and J9-6 prewash solenoid circuit board, refer to page 90
Tests to be performed:
YES
0Ω
Circuit
Scheda board
WD
Tests to be performed:
Check if the belt of the motor Fit the belt and reset the manually reset thermostat. To reset
fan is correctly fitted (fig. 21)- NO the thermostat push the red button (see fig. 23). Restart the
Is the bel OK? diagnostic cycle to check for further alarms.
YES
Check for possible clogging of Demount and clean the condenser, reset the manually reset
NO
the condenser (see fig. 24). Is thermostat. To reset the thermostat push the red button (see
the condenser OK? fig. 23). Restart the diagnostic cycle to check for further
alarms.
YES
NO
Perform phase 9 of the Measure the value of the Detach the connectors
diagnostic cycle and motor fan winding (Ω) and measure the
check that the motor fan NO across terminals J8-2 ÷ NO winding value (Ω)
starts to run after 15 sec. J8-1 of the wiring directly across motor
Does the motor fan connector (see fig. 22). fan terminals. Is the
function correctly? Is the value correct as value correct as
described in Tab. 3? described in Tab. 3?
YES YES
YES
Follows page 75
Reset the manually reset Detach the connnectors Replace the manually
thermostat. To reset the and measure the value of reset thermostat and
thermostat push the red button NO 0Ω directly across the NO restart the diagnostic
(see fig. 23). Measure across terminals of the manually cycle to check for further
terminals J5-1 ÷ J8-3 and reset thermostat. alarms.
across J5-1 ÷ J8-4 of the wiring Is the value correct?
connector. In this way we will YES
check also the two branches of
the drying heating element. Is
the value correct as the one in Detach the connnectors Replace the heater unit
Tab. 2? and measure the value of and restart the
the two branches of the NO
diagnostic cycle to check
drying heating elements. for further alarms.
YES
Does it correspond to the
value in Tab. 2?
Replace the WD board and YES
restart the diagnostic cycle to
check for further alarms.
Replace the wiring and
restart the diagnostic
cycle to check for further
alarms.
Tab. 2
Drying heating element
Tab. 3
Branch A Motor fan
Across J5-1 and J8-3 measure a value
between: The value of winding heating elementi s
between:
51.5Ω ÷ 69Ω.
22Ω ÷ 30.5Ω
Branch B
Across J5-1 and J8-4 measure a value NOTE: The measurements must be
between: carried out with a room temperature of
51.5Ω ÷ 69Ω. 25°C.
Fig. 22 Fig. 24
Condenser
WD
board
Tests to be performed:
Detach the connectors
Check across terminals and measure the value of Replace the drying
J5-1 ÷ J8-3 and J5-1 ÷ J8-4 the two branches of the heating element and
NO NO
of the connector wiring drying heating element. restart the diagnostic
(see fig. 25). Does it correspond to cycle to check for further
value described in alarms.
Is the value the one described in Tab. 2?
Tab. 2? Are the values correct?
YES YES
Branch B
Across J5-1 and J8-4 the value must be
between:
51.5Ω and 69Ω.
WD
board
Tests to be performed:
Measure across terminals J8-3, J8- Replace the WD board and restart the
4 of the connector and the structure NO diagnostic cycle to check for further
of the appliance- see fig.6 - alarms.
Is there any leakage?
YES
WD
board
∞Ω
Tests to be performed:
Measure the continuity between Fit / replace the wiring and restart
connector J16 (main circuit board) NO the diagnostic cycle to check for
and J1 (Satellite board further alarms.
fig. 34).
Is the wiring OK?
YES
Fig.34
Replace the electronic board
(main + satellite) and restart the
diagnostic cycle to check for
further alarms.
J1
J2
U3
Fig.4
Satellite
board
Circuit
board
0Ω