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Service Manual: Washing

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0% found this document useful (0 votes)
159 views91 pages

Service Manual: Washing

Uploaded by

Zdravko Oberan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SERVICE MANUAL

WASHING

Washing machines
&
© ELECTROLUX ITALIA S.p.A. Washer-dryers
Spares Operations Italy Publication no.
Corso Lino Zanussi, 30
Guide to diagnostics
I - 33080 PORCIA /PN (ITALY) 599 70 56-70
ENV06 of electronic
Fax +39 0434 394096 EN controls

Edition: 03-2009 Rev. 01 EWM2100


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Contents
1.1 Purpose of this manual ....................................................................................................................... 5
1.2 Procedure ........................................................................................................................................... 5
2 WM APPLIANCES CONTROL PANELS ................................................................................................... 6
3 WD APPLIANCES CONTROL PANELS ................................................................................................... 7
4 DIAGNOSTIC SYSTEM............................................................................................................................. 8
4.1 ACCESS TO THE DIAGNOSTIC CYCLE .......................................................................................... 8
4.2 Exiting diagnostics mode .................................................................................................................... 8
4.3 PHASES OF THE DIAGNOSTIC CYCLE .......................................................................................... 9
5 ALARMS .................................................................................................................................................. 11
5.1 Displaying the alarms to the user ..................................................................................................... 11
5.2 Reading the alarm codes.................................................................................................................. 12
5.2.1 Alarm displaying....................................................................................................................... 12
AEG Version: ........................................................................................................................................... 12
5.2.2 Examples of alarm display ....................................................................................................... 13
5.2.3 Operation of alarms during diagnostics ................................................................................... 13
5.3 Rapid reading of alarm codes........................................................................................................... 14
5.4 Cancelling the last alarm .................................................................................................................. 14
5.5 TABLE OF ALARMS......................................................................................................................... 15
5.6 Notes concerning certain alarm codes ............................................................................................. 18
6 THE DIAGNOSTIC PROGRAMME CANNOT BE ACCESSED .............................................................. 19
6.1.1 All LEDs on the circuit are board switched off ......................................................................... 19
6.1.2 Some of the LEDs of the circuit board light.............................................................................. 19
7 TROUBLESHOOTING ACCORDING TO ALARM CODES .................................................................... 20
E11: Difficulty in filling water during washing phase ............................................................................ 20
E12: Difficulty in filling water during drying phase................................................................................ 22
E13: Water leakage.............................................................................................................................. 23
E21: Difficulty in draining...................................................................................................................... 25
E22: Difficulty in draining water during drying phase ........................................................................... 27
E23: Malfunction of the component (triac) that controls the drain pump ............................................. 29
E24: «Sensing» circuit of the component (triac) that controls the drain pump faulty........................... 30
E35: Water level too high ..................................................................................................................... 32
E38: Pressure chamber blocked .......................................................................................................... 33
E3A: Problems with “Sensing” circuit of the heating element relay ..................................................... 34
E41: Door open (3-contact device)....................................................................................................... 35
E41: Door open (4-contact device)....................................................................................................... 37
E42: Problems with door aperture (3-contact device) .......................................................................... 39
E42: Problems with door aperture (4- contact device) ......................................................................... 41
E44: Door closure «sensing» circuit faulty ........................................................................................... 45
E45: Problems with the «sensing» circuit of the triac that actions the door interlock .......................... 45
E51: Motor power triac short-circuited ................................................................................................. 46
E52: No signal from the motor tachometric generator (first part)......................................................... 47
E52: No signal from the motor tachometric generator (second part) ................................................... 49
Procedure for checking the commutator motors .................................................................................. 50
E53: Problems with the "Sensing" circuit of the triac which powers the motor .................................... 51
E54: Motor relay contacts sticking........................................................................................................ 52
E61: Insufficient heating during washing.............................................................................................. 53
E62: Overheating during washing (version WM).................................................................................. 54
E62: Overheating during washing (version WD) .................................................................................. 55
E66: The contacts of the heating element power relay are always closed (version WM).................... 56
E66: The contacts of the heating element power relay are always closed (version WD) .................... 57
E68: Washing heating element leaks current (version WM) ................................................................ 58
E68: Washing heating element interrupted (version WD).................................................................... 59
E69: Washing heating element interrupted (version WM) ................................................................... 60
E69: Washing heating element interrupted (version WD).................................................................... 61
E71: NTC washing sensor faulty .......................................................................................................... 62
E72: Drying NTC sensor on condenser faulty...................................................................................... 63
E73: NTC sensor on drying duct faulty ................................................................................................ 64
E74: NTC sensor wrongly positioned................................................................................................... 65
E82: Error in reading the RESET/OFF position of the programme selector ........................................ 66
E83: Error in reading the programme selector code ............................................................................ 67
E91: Communication error between user interface and main board.................................................... 68
E92: Protocol incongruence ................................................................................................................. 68

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E93: Appliance configuration error ....................................................................................................... 68
E94: Washing cycle configuration error ............................................................................................... 68
E95: Communication failed between EEprom and Microprocessor..................................................... 68
E97: Incongruence between version of the control selector and configuration data ........................... 68
EA1: Drum positioning system (DSP) faulty (top-loaders) ................................................................... 69
EA6: Drum flap faulty (top-loaders) ...................................................................................................... 70
EH1: Incorrect mains frequency ........................................................................................................... 71
EH2: Mains voltage too high ................................................................................................................ 71
EH3: Mains voltage too low.................................................................................................................. 71
EF1: Drain hose blocked/throttled/too high; drain filter dirty/blocked................................................... 72
EF2: Overdosing of detergent; drain hose blocked/throttled; drain filter dirty/blocked ........................ 72
EF3: Intervention of Aqua Control device ............................................................................................ 72
EF4: Low water fill pressure and solenoid open .................................................................................. 72
EF5: Load too unbalanced, skipping of spin phases............................................................................ 72
EF6: Appliance reset ............................................................................................................................ 72
EC1: Water fill solenoids blocked......................................................................................................... 73
ED1: Communication problems betweeen main circuit board and WD board..................................... 74
ED2: Drying heating element 1 faulty................................................................................................... 75
ED3: Drying heating element 2 faulty................................................................................................... 78
ED4: Drying relays faulty...................................................................................................................... 79
ED6: Communication failure between main circuit board and Satellite board (INPUT styling) ........... 80
8 BASIC CIRCUIT DIAGRAM WM ............................................................................................................. 81
8.1 Key to circuit diagram WM................................................................................................................ 82
9 BASIC CIRCUIT DIAGRAM WM WITH AQUA CONTROL ..................................................................... 83
9.1 Key to circuit diagram WM with Aqua Control .................................................................................. 84
10 BASIC CIRCUIT DIAGRAM WD .......................................................................................................... 85
10.1 Key to circuit diagram WD............................................................................................................. 86
11 BASIC CIRCUIT DIAGRAM WD WITH AQUA CONTROL.................................................................. 87
11.1 Key to circuit diagram WD with aqua control ................................................................................ 88
12 CONNECTORS ON CIRCUIT BOARD WM/WD ................................................................................. 89
13 BURNING ON THE CIRCUIT BOARD EWM2100 WM/WD ................................................................ 90
14 APPENDIX ........................................................................................................................................... 91

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INTRODUCTION

1.1 Purpose of this manual

The purpose of this Service Manual is to provide a simple and clear description of the
procedure to be followed by service engineers when confronted by problems identified by
the various alarm codes generated by appliances with the EWM2100 electronic control
system.

Depending on the configuration of the appliance, the alarm codes may be displayed
partially or completely to the user (the alarm codes are generally displayed partially).
The diagnostic system can be used by service engineers for the following purposes:
♦ To read the alarms
♦ To cancel alarm conditions stored in memory
♦ To test the operation of the appliance

1.2 Procedure

1. Identify the type of control system (page 6/7) and access the diagnostic cycle
(See page 8).

2. Read the alarm code stored in memory (page 12) and refer to the instructions for the
corresponding alarm code, page 15-19.

3. Cancel the alarm stored in memory (page 14).

4. If access to the diagnostic cycle is not possible, refer to the section “Access to
diagnostic system impossible” (page 20).

5. If the main PCB is replaced, check that there are no burned parts (see page 91).

6. After any repair, always check the operation of the appliance using the diagnostic cycle
(page 9).

7. Cancel any alarms stored in memory during the diagnostic procedure (page 14).

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2 WM APPLIANCES CONTROL PANELS

TC4

TC3
ELECTROLUX

TC2

TC3
ICON

TC2
ICON
ACTION
SMART

A3
AF3-
A4.2
CATALOGUE
SMART

C3
CF3
INPUT
ZANUSSI
SMART

Z3

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Series 6
SPECIAL
AEG

Series 6

3 WD APPLIANCES CONTROL PANELS

TC4
ELECTROLUX

PROPORTIONAL

TC4

TIME MANAGER

Series 6

Series 6
AEG

SPECIAL

Series 7

These are the available stylings at the moment in this Service Manual, in future some others could be
developped.

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4 DIAGNOSTIC SYSTEM

4.1 ACCESS TO THE DIAGNOSTIC CYCLE

All versions

1. Switch off the appliance.


2. Press and hold down the START/PAUSE button and the nearest OPTION button
simultaneously (as represented in figure).
3. Holding down both buttons, switch the appliance on by turning the programme selector one
position clockwise.
4. Continue to hold down the buttons until the LEDs begin to flash (at least 2 seconds).

In the first position, the cycle tests the operation of the buttons and the relative LEDs. If the
selector is turned clockwise, the cycle performs the diagnostics for the various components and
reads the alarm codes.

INPUT Version

5. Switch off the appliance.


6. Press and hold down START/PAUSE button and the nearest option button (as
represented in figure).
1. Holding down both buttons, switch the appliance on pushing button ON/OFF.
2. The test of the display board starts immediately.

Pushing sequentially button P1 positions from 2 to 10 are analysed in an increasing way, on the
contrary push button P2.
Each position is confirmed by the switching on of the corresponding LED.

4.2 Exiting diagnostics mode

→ To exit the diagnostics cycle, switch the appliance off, then on, and then off again.

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4.3 PHASES OF THE DIAGNOSTIC CYCLE
Irrespective of the type of PCB and the configuration of the programme selector it is possible, after entering
diagnostic mode, turning the programme selector clockwise or pushing the buttons P1 or P2 (INPUT
version), to perform diagnostics on the operation of the various components and to read the alarms.
All the alarms are enabled during the diagnostic cycle.

Selector position Components actioned Operating conditions Function checked LCD


All symbols
- All the LEDs and symbols light are activated
in sequence. in sequence,
Operation of the
1 - When a button is pressed, the Always activated the backlight
corresponding LED or symbol user interface lights up and
light. then
switches off.

Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
washing water level in
2 flooding level
- Wash solenoid
compartment tub
Maximum time 5 minutes

Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
3 pre-wash water level in
- Pre-wash solenoid flooding level
compartment (bleach) tub
Maximum time 5 minutes

Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
4 conditioner water level in
- Pre-wash and wash solenoids flooding level
compartment tub
Maximum time 5 minutes

Door locked
Water ducted through Displays the
- Door interlock Water level below anti-
5 conditioner/stains water level in
- Bleach/stains solenoids flooding level
compartments tub
Maximum time 5 minutes

- Door interlock Door locked


- Wash solenoid if the level of
Water level above the
water in the tub does not Heating Wash water
6 heater
cover the heater Recirculation temperature
Maximum time 10 minutes
- Heating element
or up to 90°C (*)
- Recirculation pump
- Door interlock
- Wash solenoid if the level of Displays the
water in the tub does not Door locked drum speed
Check for leaks from
7 cover the heater Water level above the (the real
the tub
- Motor (55 rpm clockwise, 55 heater value divided
rpm counter-clockwise, 250 by ten)
rpm impulse)

Displays the
- Door interlock Drain and spin;
Door locked drum speed
- Drain pump control of congruence
8 Water level lower than anti- (the real
- Motor up to 650 rpm then at in closure of level
boiling level for spinning value divided
maximum spin speed (**) pressure switches
by ten)

- Door interlock
- Drain pump Door locked Displays the
9 - Motor fan Water level lower than anti- Drying air
- Condensation solenoid valve boiling level temperature
- Drying heating element

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- Reading/Cancellation of the last
10 ----- ----
alarm

(*) In most cases, this time is sufficient to check the heating. However, the time can be increased by
repeating the phase without draining the water: pass for a moment to a different phase of the diagnostic
cycle and then back to the heating control phase (if the temperature is higher than 80°C, heating does
not take place).
(**) The check at the maximum speed occurs without control of the FUCS and no clothes have to be
inserted inside the appliance.

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5 ALARMS

5.1 Displaying the alarms to the user

The alarms displayed to the user are listed below:

ª Door open
ª Drain difficulty (dirty filter)
ª Water fill difficulty (closet tap)

AEG Version

The alarms are represented through the flashing of the yellow LED, which is above
the START-PAUSE button, and can be solved directly by the end user;

Other versions

The alarms are represented through the flashing of the red LED, which is inside
the START-PAUSE button its shape depends on the styling) and can be solved
directly by the user;

The alarm listed below:

ª EF0 – Water leakage (Aqua Control System)


for its solution it is necessary the intervention of the Service.

While for the alarm:

ª EH0 – Voltage or frequency out of nominal values


It is necessary to wait that the voltage and/or the frequency of the electric line reset the nominal
conditions.

The alarms are enabled during the execution of the washing programme, with the exception of alarms
associated with configuration and the power supply (voltage/frequency), which are also displayed during the
programme selection phase.

The door can normally be opened (except where specified) when an alarm condition has occurred on
condition that:

• The level of the water in the tub is below a certain level


• Water temperature lower than 55°C
• Motor stopped

Certain alarm conditions require that a drain phase be performed before the door can be opened for safety
reasons:

• Cooling water fill if the temperature is higher than 65°C


• Drain until the analogue pressure switch is on empty, during a max. 3-minute time.

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5.2 Reading the alarm codes

It is possible to display the last three memorised alarms in the FLASH memory of the electronic board:
• Enter diagnostic mode (par. 4.1)
• Irrespective of the type of PCB and configuration:
turn the programme selector clockwise (version with knob) pushing button P1 (version INPUT)
to the tenth position.

• The last alarm is displayed.

• To display the previous alarms, press sequentially the left button of the START/PAUSE button (as
represented in figure).

• To return to the last alarm, press the START/PAUSE button.

5.2.1 Alarm displaying

AEG Version:
The alarm is displayed by a repeated flashing sequence of the LED placed above
the button START / PAUSE with yellow and red light (0,5 seconds on, 0,5
seconds off with a 2,5 second pause between the sequences).
• LED indicator START / PAUSE with yellow light → indicates the first digit of
the alarm code (family).
• LED indicator START / PAUS with red light → indicates the second digit of
the alarm code (internal number of the family).
These two LEDs are featured in all models.

Other versions:
The alarm is displayed by a repeated flashing sequence of the START / PAUSE
button with red and green light (0,5 seconds on, 0,5 seconds off with a 2,5
second pause between the sequences).
• LED indicator START / PAUSE with red light → indicates the first digit of the
alarm code (family)
• LED indicator START / PAUSE with green light → indicates the second digit
of the alarm code (internal number of the family)
These two LEDs are featured in all models.

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Notes:
• The first letter of the alarm code “E” (Error) is not displayed, since this letter is common to all alarm
codes.
• The alarm code “families” are shown in hexadecimal; in other words:
→ A is represented by 10 flashes
→ B is represented by 11 flashes
→ ...
→ F is represented by 15 flashes
• Configuration errors are shown by the flashing of all the LEDs (user interface not configured).

5.2.2 Examples of alarm display


Example: Alarm E43 (problems with the door interlock Triac) will display the following:
• the sequence of four flashes of the START / PAUSE button with red light (version AEG LED yellow
light), indicates the first number E43;
• the sequence of three flashes of the START / PAUSE button with green light (version AEG LED red
light), indicates the second number E43;

START / PAUSE button with red light START / PAUSE button with green light
On/Off On/Off
(Ver. AEG) Time (Ver. AEG) Time
ON/OFF Value ON/OFF Value
(Sec.) (Sec.)

0.5 0.5
1 1
0.5 0.5

0.5 0.5
2 2
0.5 0.5

0.5 0.5
3 3
0.5 0.5

0.5
4
0.5 2.5 Pause

1.5 Pause

5.2.3 Operation of alarms during diagnostics


All alarms are enabled during the components diagnostic phase.

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5.3 Rapid reading of alarm codes
The last three alarm codes can be displayed even if the programme selector is not in the tenth position
(diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing
programme):

→ Press and hold down START/PAUSE and the nearest option button (as to enter the
DIAGNOSTICS), for at least two seconds: the LEDs initially switch off, and then display the flashing
sequence indicating the last alarm.
→ To display the previous alarms press the left button of the START/PAUSE button sequentially.
→ To return to the last alarm, press the START/PAUSE button.
→ The alarm sequence continues as long as the two buttons are held down.
→ The alarm reading system is as described in paragraph 5.2.
→ While the alarms are displayed, the appliance continues to perform the cycle or, if in the programme
selection phase, maintains the previously-selected options in memory.

5.4 Cancelling the last alarm

It is good practice to cancel the last alarm:

• after reading the alarm code, to check whether the alarm re-occurs during diagnostics;

• after repairing the appliance, to check whether it re-occurs during testing.

1. Select diagnostic mode.


2. Turn the selector (version with knob) or push button P2 (version INPUT) to the tenth
position (reading of alarm).
3. Press and hold down START/PAUSE and the nearest option button (as represented in
figure).
4. Hold down the buttons till the LEDs stop to flash (at least 5 seconds).

N.B. With this operation all the memorised alarms are deleted.

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5.5 TABLE OF ALARMS
Alarm Possible fault Action/machine status Reset Alarm Pag.
E00 No alarm ---------------- ---------------- ---------------- ----------
Tap closed or water pressure too low; Drain tube improperly
E11 Difficulties in water fill for washing positioned; Water fill solenoid valve is faulty; Leaks from water circuit Cycle is paused with door locked. START/RESET 21
on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty.
Tap closed or water pressure too low; Drain tube improperly
E12 Difficulties in water fill for drying positioned; Water fill solenoid valve is faulty; Leaks from water circuit Cycle is paused with door locked. START/RESET 23
on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty.
Drain hose incorrectly positioned; mains pressure insufficient; water
E13 Water leakage fill solenoid faulty; leakage/blockage of pressure switch hydraulic Cycle is paused with door locked. START/RESET 24
circuit; pressure switch faulty.
Drain tube kinked/clogged/improperly positioned; Drain filter
E21 Difficulties in draining for washing clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; Cycle is paused (after 2 attempts). START/RESET 26
PCB faulty.
Drain tube kinked/clogged/improperly positioned; Drain filter
E22 Difficulties in draining for drying clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; Cycle is paused. START/RESET 28
PCB faulty.
Safety drain cycle - Cycle stops with
E23 Drain pump triac faulty Drain pump faulty; Wiring faulty; PCB faulty. RESET 30
door unlocked.
Fault in “sensing” circuit of drain
Safety drain cycle - Cycle stops with
E24 pump triac (wrong input signal to PCB faulty. RESET 31
door unlocked.
microprocessor)
Electronic pressure switch circuit
E31 faulty (frequency of pressure switch Electronic pressure switch; Wiring; PCB faulty. Cycle blocked with door closed. RESET 31
signal out of limits)
Incorrect calibration of electronic
Drain tube kinked/clogged/improperly positioned; Drain filter
pressure switch
clogged/dirty; Drain pump faulty;
E32 (The electronic pressure switch Cycle is paused. START/RESET 32
Leaks from water circuit on pressure switch; Pressure switch;
generates a signal with instable
Wiring faulty; PCB faulty.
frequency during the drain phase)
Cycle blocked. Safety drain cycle. Drain
Water fill solenoid faulty; Leaks from water circuit on pressure switch;
E35 Water overflow pump always in operation (5 minutes RESET 33
pressure switch faulty; wiring faulty; PCB faulty.
on, 5 minutes off etc.).
Pressure chamber blocked
ON/OFF
E38 (water level does not vary for at least Motor drive belt broken; Hydraulic circuit pressure switch clogged. Heating phase skipped. 34
RESET
30 sec. during drum rotation
Heating elem. relay sensing faulty
E3A (input signal to microprocessor PCB faulty. Cycle blocked with door closed. RESET 35
always 0V or 5V)
E41 Door open (after 15 sec.) Door interlock faulty; wiring faulty; PCB faulty. Cycle paused. START/RESET 36÷38

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Alarm Possible fault Action/machine status Reset Alarm Pag.
E42 Problems of door closure Door interlock faulty; wiring faulty; PCB faulty. Cycle paused. START/RESET 40÷42
E43 Interlock power supply triac faulty Door interlock faulty; wiring faulty; PCB faulty. (Safety drain cycle) Cycle blocked. ON/OFF RESET 44÷45
Door interlock sensing circuit triac
E44 PCB faulty. (Safety drain cycle) Cycle blocked. ON/OFF RESET 46
faulty
Door interlock sensing circuit triac
E45 faulty (wrong input signal to PCB faulty. (Safety drain cycle) Cycle blocked. ON/OFF RESET 46
microprocessor)
Motor power supply triac short- Cycle blocked, door locked (after 5
E51 PCB faulty; current leakage from motor or from wiring. RESET 47
circuited attempts).
No signal from motor tachometric Cycle blocked, door locked (after 5
E52 Motor faulty; wiring faulty; PCB faulty. RESET 48÷50
generator attempts).
Motor triac sensing circuit faulty
E53 (input signal to microprocessor PCB faulty. Cycle blocked, door locked. RESET 52
wrong)
Motor relay contacts sticking (high
Cycle blocked, door locked (after 5
E54 voltage level when the relay changes PCB faulty; current leakage from motor or from wiring. RESET 53
attempts).
to OFF)
E61 Insufficient heating during washing NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. The heating phase is skipped. START/RESET 54
Overheating during washing
Safety drain cycle – Cycle stopped with
E62 (temperature higher than 88°C for a NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. RESET 55÷56
door open.
time higher than 5 min.)
Heating element power relay faulty
Safety drain cycle – Cycle stopped with
E66 (incongruence between sensing and PCB faulty. RESET 57÷58
door open.
relay)
Current dispersion to earth (value of
E68 mains voltage different from main Current dispersion between between heating element and earth. Cycle blocked with door open. RESET 59÷60
value)
Wiring faulty; Heating element for washing interrupted (thermofuse
E69 Heating element interrupted ---------------- START/RESET 61÷62
open).
Washing NTC sensor faulty (short-
E71 Wiring faulty; Washing NTC sensor faulty; PCB faulty. The heating phase is skipped. START/RESET 63
circuited or open)
Drying condenser NTC sensor faulty
Wiring faulty; Drying NTC sensor (condenser) badly positioned or
E72 (voltage value out of limits, sensor The drying heating phase is skipped. START/RESET 64
faulty; WD board faulty.
short-circuited or open)
Drying duct NTC sensor faulty
Wiring faulty; Drying NTC sensor (duct) badly positioned or faulty;
E73 (voltage value out of limits, sensor The drying heating phase is skipped. START/RESET 65
WD board faulty.
short-circuited or open)
Washing NTC sensor badly Wiring faulty; Washing NTC sensor badly positioned; NTC sensor
E74 The heating phase is skipped. START/RESET 66
positioned faulty; PCB faulty.
E82 Error in selector reset position PCB faulty (Wrong configuration data). ---------------- RESET 67
E83 Error in selector reading PCB faulty (Wrong configuration data. Cycle cancelled. START/RESET 68

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Alarm Possible fault Action/machine status Reset Alarm Pag.
Communication error between PCB Wiring faulty; Control/display board faulty:
E91 ---------------- RESET 69
and display board PCB faulty.
Communication incongruence
Wrong control/display board;
E92 between main PCB- display board Cycle interrupted. OFF/ON 69
Wrong PCB (do not correspond to the model).
(versions not compatible)
E93 Incorrect configuration of appliance PCB faulty; (Incorrect configuration data). Cycle interrupted. OFF/ON 69
Incorrect configuration of washing
E94 PCB faulty; (Incorrect configuration data). Cycle interrupted. OFF/ON 69
cycle
Communication error between
E95 PCB faulty. Cycle interrupted. RESET 69
microprocessor and EEPROM
Incongruence between programme
E97 Faulty PCB (Wrong configuration data). Cycle interrupted. RESET 69
selector and cycle configuration
ON/OFF
EA1 Drum positioning (DSP) faulty Motor belt broken; Wiring faulty; PCB faulty; DSP sensor faulty. Positioning phase skipped.
RESET
70
Motor belt broken; Wiring faulty; Drum cover open. Motor faulty; PCB ON/OFF
EA6 DSP door opening faulty
faulty.
Cycle paused.
RESET
71
Frequency power of appliance out of
EH1 Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions. OFF/ON 72
limits
EH2 Voltage too high Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions. OFF/ON 72
EH3 Voltage too low Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions. OFF/ON 72
Drain filter blocked Drain tube blocked/kinked/too high; Warning displayed at the end of cycle
EF1 START/RESET 73
(drain phase too long) Drain filter dirty/blocked. (specific LED).
Excessive detergent dosing Excessive detergent dosing; drain tube kinked/blocked; Warning displayed after 5 attempts or
EF2 RESET 73
(excessive foam during draining) Drain filter dirty/blocked. by the specific LED.
EF3 Aqua control intervention Water leaks onto base frame; water control system defective. Water drain. ON/OFF RESET 73
Water fill pressure low, no signal of
EF4 Tap closed; water fill pressure low. ---------------- RESET 73
flowmeter and solenoid valve open
EF5 Unbalanced load Final spin phases skipped. ---------------- RESET 73
No action to be performed, if continues
EF6 Reset ---------------- ---------------- 73
replace the PCB.
Cycle blocked with door closed.
Solenoid valve blocked with
EC1 Wiring faulty; Solenoid valve faulty/blocked, PCB faulty. Drain pump always works (5 min., then RESET 74
flowmeter working
it stops for 5 min. ecc.).
Data communication error between Wiring faulty between PCB and WD board; WD board faulty; PCB
Ed1 Cycle interrupted. OFF/ON 75
WD board and PCB faulty.
Wiring faulty between WD board and thermostats; thermostats faulty;
Ed2 Drying heating element relay 1 faulty Cycle blocked with door open. RESET 76
WD board faulty, PCB faulty.
Wiring faulty between WD board and thermostats; thermostats faulty;
Ed3 Drying heating element relay 2 faulty Cycle blocked with door open. RESET 79
WD board faulty, PCB faulty.

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Alarm Possible fault Action/machine status Reset Alarm Pag.
Relay which commutates power
Ed4 between washing heating element Wiring faulty; WD board faulty; PCB faulty. Cycle blocked with door open. RESET 80
and drying (in the WD board)
No communication between PCB Wiring faulty between PCB and programme display board; PCB
Ed6 ---------------- OFF/ON 81
and display board (INPUT) faulty.

5.6 Notes concerning certain alarm codes

ƒ Configuration alarms E93: If this alarm is generated (when the appliance is switched on), operation of the appliance is blocked, the LEDs placed above or
inside the START/PAUSE button start to flash displaying the complete codification (family plus alarm), the display shows the alarm code on condition that
the configuration part of the display is ok.
The diagnostic procedure cannot be accessed; the only option is to switch the appliance OFF.

ƒ Configuration alarm E94: all LEDs placed above or inside the START/PAUSE button start to flash displaying the complete codification (family plus alarm)
and the code is displayed.
It is not possible to enter the diagnostics or to use the mode “rapid displaying of the alarm”.

ƒ Alarms EH1(Eb1)-EH2(Eb2)-EH3(Eb3): In the event of problems with the mains power supply, the appliance remains in alarm mode until the mains
frequency or voltage are restored to the correct value or the appliance is switched off (programme selector on “0”). The family of alarm “b or H” only is
displayed if the problem occurs during the normal operation of the appliance, while the family plus the alarm are displayed if the problem occurs at the
switching on, through the flashing of the LEDs placed above or inside the START/PAUSE button. At the same time the code is represented also in the display.
It is not possible to enter the diagnostics or to use the mode “rapid displaying of the alarm”: the complete alarm can be read only when the abnormal situation has
terminated.

ƒ Alarms E51- E52: During the diagnostic test, all the alarms are displayed. Normally, when the programme selector is turned from one test phase to another,
the appliance exits the alarm condition and performs the phase selected. This does not take place in the case of alarms E51 (power triac on motor short-
circuited) and E52 (no signal from the tachometric generator on the motor): in these cases, the only option to exit the alarm condition is to switch the appliance
OFF by turning the selector to position “0” (reset) or pushing the ON/OFF button (INPUT styling).

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6 THE DIAGNOSTIC PROGRAMME CANNOT BE ACCESSED

6.1.1 All LEDs on the circuit are board switched off

Replace or repair the power cable, check the


Are the power cable and connection OK? No →
connector.
Yes ↓
Does the suppressor function correctly? No → Replace the suppressor.
Yes ↓
Is the wiring from the suppressor to the circuit
No → Replace or repair the wiring.
board (connectors U3.1-U3.2) OK?
Yes ↓
Does the programme selector function
No → Replace or repair the knob or knob spindle.
correctly?
Yes ↓
Replace the circuit board and perform the
diagnostic programme.

Circuit board

U3-1

U3-2

6.1.2 Some of the LEDs of the circuit board light

Do the keys move without hindrance in the


Solve the mechanical problems
housings in the control panel and correctly No →
(control panel / keys / spindles).
action the corresponding buttons?
Yes ↓
Replace the circuit board and perform the
diagnostic programme.

If there are traces of burning on the circuit


board, refer to page 90

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7 TROUBLESHOOTING ACCORDING TO ALARM CODES
E11: Difficulty in filling water during washing phase
E11 Maximum water fill time for each pressure switch level E11
(this time is reset to zero each time the level is reached)
Tests to be performed:
NO Access the diagnostic cycle and duct water through all the compartments (phases 2,3,4)
Is water ducted through all the compartments?
YES
Is the drain hose positioned NO Position the drain circuit correctly and restart the
correctly so as not to create the diagnostic cycle to check for further alarms.
siphon effect? (fig.1)
YES
NO
Is the hydraulic circuit efficient Repair the hydraulic circuit and restart the
(leaks)? diagnostic cycle to check for further alarms.
YES
Is the hydraulic circuit of the NO Repair the hydraulic circuit of the pressure
pressure switch efficient switch and restart the diagnostic cycle to check
(leaks/blockage)? Fig. 2 for further alarms.
YES

Replace the circuit board and restart the diagnostic cycle to check for further alarms.

NO Check that the tap is open, that the mains


Do any or all the solenoids fail to function? water pressure is sufficient and that the hoses
are correctly connected and not kinked.

YES
Is the ohmic resistance of the solenoid about 3.5 NO
÷4.5 KΩ? (Measure directly on the solenoid Replace the solenoid and restart the diagnostic
valve without wiring) -see fig. 3- cycle to check for further alarms.
YES
Re-attach the connector and measure about 3.5 NO
÷4.5 KΩ on the solenoid wiring connector Replace or repair the wiring and restart the
(circuit board side (fig.4): across J9-3 and J9-1 diagnostic cycle to check for further alarms.
(washing), across J9.4 and J9.6 (prewash),
across J8-3 and J8-1.
Is the solenoid valve wiring OK?
YES

Replace the circuit board and restart the


diagnostic cycle to check for further alarms.

If there are traces of burning on the circuit


board, refer to page 90

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E11

Fig. 1

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4 Fig.2

3500÷4500 Ω

Circuit
board

3500÷4500 Ω

3500÷4500 Ω

3500÷4500 Ω

Fig.3

If there are traces of burning on the circuit


board, refer to page 90

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E12: Difficulty in filling water during drying phase
E12 To check if the condensation valve is working, machine measures the increasing water level E12
at the beginning of the drying phase. (Alarm appears after 10 min. of filling without reaching
the level).

Tests to be performed:

Start the diagnostic cycle and


perform the phase 9 drying.

YES

Is a small quantity of water going Are the tap and hoses letting NO Open the tap / position the
NO
through the hose that connects the the water coming in? (tap hoses and restart the
condenser to the detergent open, hoses connected and diagnostic cycle to check for
compartment? (see fig. 27)- not kinked). further alarms.

YES YES

Restart the diagnostic cycle to Is the Ohm value of the valve NO Replace the valve and
check for further alarms. about restart the diagnostic cycle
3,5÷4,5 kΩ? (Measure to check for further alarms.
directly on the solenoid valve
without cable). – (see fig.
26)-
YES

Replace the electronic board YES Reconnect the connector and Replace/reset wiring and
NO
and restart the diagnostic measure about 3,5÷4,5 KΩ restart the diagnostic cycle
cycle to check for further on the valve wiring connector to check for further alarms.
alarms. on the PCB side: across J8-3
and J8-1. Is the solenoid
valve wiring ok?
3500÷4000 Ω
3500÷4500

Circuit
board

Fig. 26
Fig.26

3500÷4500 Ω

If there are traces of burning on the circuit Little hose which connects the
board, refer to page 90 condenser to the detergent compartment Fig. 27

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E13: Water leakage
E13 Overall maximum water fill time exceeded (the sum of all the water fills between one drain E13
phase and the next, to avoid exceeding the maximum volume)

Tests to be performed:
NO Access the diagnostic cycle and duct water through all the compartment (phases 2,3,4,5)
Is water ducted through all the compartments?
YES
Is the drain hose positioned NO Position the drain circuit correctly and restart the
correctly so as not to create the diagnostic cycle to check for further alarms.
siphon effect? (fig.1)
YES
Is the hydraulic circuit efficient NO Repair the hydraulic circuit and restart the
(leaks)? diagnostic cycle to check for further alarms.
YES
Is the hydraulic circuit of the NO Repair the hydraulic circuit of the pressure
pressure switch efficient switch and restart the diagnostic cycle to check
(leaks/blockage)? fig.2 for further alarms.

YES
Replace the circuit board and restart the diagnostic cycle to check for further alarms.

NO Check that the tap is open, that the mains


Do any or all the solenoids fail to function? water pressure is sufficient and that the hoses
are correctly connected and not kinked.
YES

Is the ohmic resistance of the solenoid about NO Replace the solenoid and restart the diagnostic
3.5÷4.5 KΩ? (Measure directly on the solenoid cycle to check for further alarms.
valve without wiring) -see fig. 3-

YES
Re-attach the connector and measure about 3.5
–4.5 KΩ on the solenoid wiring connector NO
(circuit board side) see fig. 4-: across J9-3 and Replace or repair the wiring and restart the
J9-1 (washing) and across J9-6 and J9-4 diagnostic cycle to check for further alarms.
(prewash). Is the solenoid valve wiring OK?

YES

Replace the circuit board and restart the


diagnostic cycle to check for further alarms.

If there are traces of burning on the circuit


board, refer to page 90

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E13

Fig. 1

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4 Fig.2

3500÷4500 Ω

Circuit board

3500÷4500 Ω

3500÷4500 Ω

3500÷4500 Ω

Fig.3

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E21 E21: Difficulty in draining E21
Maximum drain time exceeded (measured for each phase of the cycle)
Tests to be performed:
NO
Clean the filter and restart the diagnostic cycle
Is the drain filter clean? to check for further alarms.

YES
Is the drain system OK? (drain hose and NO
Disconnect and check the drain system.
domestic hydraulic circuit)-fig.1

YES

Does the drain Is the ohmic Is the ohmic


pump function? (in resistance of the resistance of the Replace the pump
the diagnostic cycle, NO pump about NO pump about and restart the
NO
select phase 2 fill and 155÷200Ω? 155÷200Ω? diagnostic cycle to
phase 8 drain) (noise (measure directly on (measure directly on check for further
from the pump) the connector on the the pump) alarms.
circuit board side -see fig.5-
across J7-9 and J7-
YES 1) -fig. 4-
YES
YES
Check and if necessary replace the wiring and
restart the diagnostic cycle to check for further
alarms.

Is the pump
NO Replace the circuit board and restart the
impeller jammed or
broken? diagnostic cycle to check for further alarms.

YESI

Clean or replace the drain pump and restart the diagnostic cycle to check
for further alarms.

Is the hydraulic circuit of the pressure switch NO Repair the hydraulic circuit of the pressure
efficient? (i.e. not obstructed) switch and restart the diagnostic cycle to check
for further alarms.
YES

Replace the pressure switch and restart the


diagnostic cycle to check for further alarms.

If there are traces of burning on the


circuit board, refer to page 90

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E21

Fig. 1

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

Circuit
board

fig. 5

155÷200Ω

155÷200Ω

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E22 E22: Difficulty in draining water during drying phase E22

Tests to be performed:

Is the condenser clean? NO Clean the condenser and


-(see fig.24)- restart the diagnostic cycle to
check for further alarms.
YES

NO
Clean the filter and restart the diagnostic cycle
Is the drain filter clean? to check for further alarms.

YES
Is the drain system OK? (Drain hose and NO
domestic hydraulic circuit)-(fig.1) Disconnect and check the drain system.

YES

Does the drain Is the ohmic Is the ohmic


pump function? (in resistance of the resistance of the Replace the pump
the diagnostic cycle, NO pump about NO pump about 155- NO and restart the
select phase 2 fill and 155÷200Ω? 200Ω? (measure diagnostic cycle to
phase 8 drain) (noise (Measure directly on directly on the check for further
from the pump). the connector on the pump) alarms.
circuit board side -(see fig.5)-
across J7-9 and J7-
YES 1) –(see fig. 4)- YES
YES Check / replace the wiring and restart the
diagnostic cycle to check for further alarms.

Is the pump
NO Replace the circuit board and restart the
impeller jammed or
broken? diagnostic cycle to check for further alarms.

YES

Clean or replace the drain pump and restart the diagnostic cycle to check
for further alarms.

NO Repair the hydraulic circuit of the pressure


Is the hydraulic circuit of the pressure switch switch and restart the diagnostic cycle to check
efficient? (i.e. not obstructed) for further alarms.
YES

Replace the pressure switch and restart the


diagnostic cycle to check for further alarms.

If there are traces of burning on the


circuit board, refer to page 90

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E22

Fig. 1

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

fig. 5

Fig. 24

Condenser

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E23 E23: Malfunction of the component (triac) that controls the drain pump E23

Tests to be performed:

Is the resistance of the pump Is the resistance of the pump


about 150-200 Ω? (Measure NO about 150-200 Ω? NO Replace the pump and restart
across connectors J7-1 and (Measure directly on the the diagnostic cycle to check
J7-9 on circuit board side – for further alarms.
pump) –(see fig.5)-
(fig.4)-
YES
YES
Check and if necessary replace the wiring and restart the
diagnostic cycle to check for further alarms.

Measure across connectors J7-1 / J7-9 and the NO Replace the main circuit board and restart the
structure of the appliance - fig.6 - diagnostic cycle to check for further alarms.
Is there any current leakage?
YES
J16 J11 J10 J9 J8 J7 J5
J2 J1
Check and if necessary replace the wiring and
restart the diagnostic cycle to check for further
alarms. U3

Fig.4

Circuit
If there are traces of burning on the board
circuit board, refer to page 90

∞Ω

155÷200Ω

155÷200Ω

fig. 6 fig. 5

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E24: «Sensing» circuit of the component (triac) that controls the drain
E24 E24
pump faulty

Replace the circuit board and restart the diagnostic cycle to check for further alarms.

If there are traces of burning on


the circuit board, refer to page 90

E31: The analogic pressure switch is giving to the main board


E31 E31
a signal outside the range

Tests to be performed:
Measure a close circuit across J10-1, J10-2, Reconnect and/or replace the cable and restart the
J10-3 and the connector on analogic pressure NO diagnostic cycle to check for further alarms.
switch (they are 3 independent connections see
fig. 7.
Is the cable between main board and analogic
pressure switch OK and connected correctly on
both sides?

YES

Replace the analogic pressure switch and


restart the diagnostic cycle to check for further
alarms. Does the appliance display the alarm
code again?
YES Circuit
board

Replace the main circuit board and restart the


diagnostic cycle to check for further alarms.

If there are burn marks on electronic


board, see page 90

fig. 7

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E32: The analogic pressure switch is giving an error during the
E32 calibration phase E32
(At the beginning of each cycle the appliance drain to empty the tub
and create a 0 level to verify the calibration of the analogic pressure switch)

Tests to be performed:
Drain the water from the tub.
Are pressure switch hose and air trap
system free? (You can disconnect the Clean/change the hoses and/or air trap
hose and blow in it to check if the system and repeat completely the
system is free) fig. 2 and 8 diagnostic cycle to check for further
NO alarms.

YES

Check the draining system (filter,


drain pump, drain hose). Is the
Clean the draining system.
machine draining correctly?
NO

YES YES

Replace the analogic pressure switch


Select a washing cycle. After few
and run again the diagnostic cycle to
minutes did the machine fill with water
check for further alarms.
and the motor is turning?
NO

YES

Appliance is OK.

If there are traces of burning on the


circuit board, refer to page 90

fig. 8

Fig.2

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E35: Water level too high
E35 The electronic board measures a water level from analogic pressure switch E35
higher then 300 mm for more then 15 seconds.

Tests to be performed:

Empty the machine. Clean/change the hoses and/or air trap


Are pressure switch hose and air trap system and repeat completely the
system free? (You can disconnect the NO diagnostic cycle to check for further
hose and blow in it to check if the system alarms.
is free) -see fig. 2 and 8-

YES

Get inside Is the cable Reconnect


Is the machine diagnostic cycle between main and/or replace
filling water when at step 8. After board and the cable and do
main switch is door lock is the analogic pressure the diagnostic
turned OFF? NO machine also NO switch connected NO cycle completely
filling water? correctly on both again to check
sides? for further
alarms.

YES YES YES

Replace the inlet Replace the main Replace the


valves and board and repeat analogic
repeat completely the pressure switch
completely the diagnostic cycle and run the
diagnostic cycle to check for diagnostic cycle
to check for further alarms. to check for
further alarms. further alarms.

If there are traces of burning on the


circuit board, refer to page 60

fig. 8

Fig.2

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E38: Pressure chamber blocked
E38 The analogic pressure switch is not able to measure any variation of the water level for at E38
least 30-sec. during drum movement.

Tests to be performed:

Start the diagnostic Empty the machine. Clean the air trap
cycle and set the Verify the air trap system and/or the
phase 6. system and the pressure switch
Is the motor turning NO pressure switch NO hose and run again
and the drum not hose. Is the system the diagnostic cycle.
moving? free?
-(see fig.2)-
YES
YES
Change/refit the
drive belt and run
again the diagnostic Replace the
cycle to check for analogic pressure
further alarms. switch and run again
the diagnostic cycle
to check for further
alarms.

Fig.2

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E3A E3A: Problems with “Sensing” circuit of the heating element relay E3A

Tests to be performed:

Replace the circuit board and run the diagnostic cycle again to check for further alarms.

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E41 E41: Door open (3-contact device) E41
Maximum time exceeded (PTC = 15 seconds)

Tests to be performed:
Close the door correctly and
fig. 9 NO restart the diagnostic cycle to
z Is the door
correctly closed? check for further alarms.

YES

The door interlock is Continues at page 37.


YES traditional with NO Instantaneous door interlock
3 connections as with 4 connections as
represented in (fig 9)? represented in (fig.28)

Detach the connectors and


effect measurement on the Replace the door
To check the wiring (with the door
component interlock and
open), measure the following
NO restart the
wiring connectors: NO (fig. 9):
- across connectors 3 and 5 diagnostic cycle
-between wires J1-3 and J1-1, the
the circuit must not be open to check for
circuit must NOT be open
(the resistive value should further alarms.
(Measure the resistive value of the
PTC). be measurable).
- between wires J1-1 and J1-2, the - across connectors 4 and 5,
circuit must be OPEN. the circuit must be open (the
Is the system ok? numbers are printed on the
component).
Is the door safety interlock
is OK?
YES YES

Measure the concinuity Replace the


between the connector J1 wiring and restart
(PCB) and the door interlock NO the diagnostic
connector. cycle to check for
Is the wiring OK? further alarms.

YES

Replace the circuit board and


restart the diagnostic cycle to
check for further alarms.

Is the door locking device securely NO


anchored to the latch? Replace the door latch or the
door.
YES

NO Replace the circuit board and


Replace the door locking device.
restart the diagnostic cycle to
Does the appliance function
check for further alarms.
correctly?
YES
If there are traces of burning on the
Restart the diagnostic cycle to circuit board, refer to page 90
check for further alarms.
03-2009 SOI/DT-mdm FCPD-dp Quality-fz 35/91 599 70 56-70
E41 (3-contact device)

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

fig. 9

∞Ω

Circuit
board

nΩ

nΩ
∞Ω

If there are traces of burning on


the circuit board, refer to page 90

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E41 E41: Door open (4-contact device) E41
Maximum time exceeded (5 pulses for instantaneous)

Instantaneous door interlock with fig. 28


4 connections.
- fig 28 -

YES

To check the wiring (with the door Detach the connectors and
open), measure the following measure on the component:
wiring connectors (fig.4): - across connectors 3 and 4
- between J1-1 and J1-3, the the circuit must NOT be
circuit must NOT be open open (measure the resistive
(Measure the resistive value of the value of PTC)
PTC). - across connectors 2 and 4 Replace the door
- between J1-1 and J1-4, the the circuit must NOT be interlock and
circuit must be OPEN (Measure NO open (measure the resistive NO restart the
the resistive value of the PTC). value of PTC). diagnostic cycle
- between J1-1 and J1-2, the - across connectors 4 and 5 to check for
circuit must be OPEN. the circuit must be OPEN further alarms.
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
is OK?
(fig. 28)
YES

Measure the continuity across Replace the


connector J1 (PCB) and the wiring and restart
door interlock connector. NO the diagnostic
Is the wiring OK? cycle to check for
further alarms.

YES

Replace the circuit board and


restart the diagnostic cycle to
check for further alarms.

Check for mechanical coupling


between the door interlock and the NO Replace the door natch/the
door natch. Is the system OK? door.

SI

Replace the door interlock. Replace the circuit board and


Is the machine working correctly? NO restart the diagnostic cycle to
check for further alarms.

YES

Restart the diagnostic cycle to If there are traces of burning on the


check for further alarms. circuit board, refer to page 90

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E41 (4-contact device)

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

fig. 28

∞Ω

Circuit board

nΩ

nΩ nΩ
nΩ

∞Ω

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E42 E42: Problems with door aperture (3-contact device) E42
Maximum time exceeded (255 seconds)

Tests to be performed:
Close the door correctly and
fig. 9 NO restart the diagnostic cycle to
Is the door
correctly closed? check for further alarms.

YES

The door interlock is Continues at page 42.


YES traditional with NO Instantaneous door interlock
3 connections as with 4 connections as
represented in (fig 9)? represented in (fig.28)

Detach the connectors and


effect measurement on the Replace the door
To check the wiring (with the door component interlock and
open), measure the following (fig. 9):
NO restart the
wiring connectors: NO - across connectors 3 and 5 diagnostic cycle
-between wires J1-3 and J1-1, the the circuit must not be open to check for
circuit must NOT be open (the resistive value should further alarms.
(measure the resistive value of the be measurable).
PTC). - across connectors 4 and 5,
- between wires J1-3 and J1-2, the the circuit must be open (the
circuit must be OPEN. numbers are printed on the
Is the system OK? component).
Is the door safety interlock
is OK?
YES
YES

Measure the continuity across Replace the


connector J1 (PCB) and the wiring and restart
door interlock connector. NO the diagnostic
Is the wiring OK? cycle to check for
further alarms.
YES

Replace the circuit board and


restart the diagnostic cycle to
check for further alarms.

Check for mechanical coupling NO


between the door interlock and the Replace the door natch/the
door natch. Is the system OK? door.
YES

Replace the door interlock. NO Replace the circuit board and


Is the machine working correctly? restart the diagnostic cycle to
check for further alarms.
YES

Restart the diagnostic cycle to If there are traces of burning on the


check for further alarms. circuit board, refer to page 90

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E42 (3-contact device)

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

fig. 9

∞Ω
Circuit
board

nΩ
nΩ
∞Ω

If there are traces of burning on


the circuit board, refer to page 90

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 40/91 599 70 56-70


E42 E42: Problems with door aperture (4- contact device) E42
Maximum time exceeded (5 pulses for instantaneous)

Instantaneous door interlock fig. 28


device with 4 Connections.
- fig 28 -

YES

To check the wiring (with the door Detach the connectors of


open), measure the following the door interlock and
wiring connectors (fig. 4): measure on the component:
- between wires J1-3 and J1-1, the - across connectors 3 and 4
circuit must NOT be open the circuit must NOT be
(Measure the resistive value of the open (Measure the resistive
PTC). value of the PTC). Replace the door
- between wires J1-1 and J1-4, the - across connectors 2 and 4 interlock and
circuit must NOT be open NO the circuit must NOT be NO restart the
(Measure the resistive value of the open (Measure the resistive diagnostic cycle
PTC). value of the PTC). to check for
- between wires J1-1 and J1-2, the - across connectors 4 and 5 further alarms.
circuit must must be OPEN. the circuit must be OPEN
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
OK? (fig. 28)

YES

Measure the continuity across Replace the


connector J1 (PCB) and the wiring and restart
door interlock connector. NO the diagnostic
Is the wiring OK? cycle to check for
further alarms.

YES

Replace the circuit board and


restart the diagnostic cycle to
check for further alarms.

Check for mechanical coupling


between the door interlock and the NO
Replace the door natch/the
door natch. Is the system OK? door.
YES

Replace the door interlock. Replace the circuit board and


Is the machine working correctly? restart the diagnostic cycle to
check for further alarms.

YES

Restart the diagnostic cycle to If there are traces of burning on the


check for further alarms. circuit board, refer to page 90

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E42 (4-contact device)

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

fig. 28

∞Ω

Circuit
board

nΩ

nΩ nΩ
nΩ

∞Ω

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E43: Problems with the component (triac) which actions the door
E43 interlock E43
(3-contact device)

Tests to be performed:
To check the wiring, (with the door Detach the connectors and Replace the door
open), measure the following measure on the component interlock and
wiring connectors (fig. 4): NO (fig. 9): NO restart the
-between wires J1-3 and J1-1, the - across connectors 3 and 5 diagnostic cycle
circuit must NOT be open the circuit must NOT be to check for
(measure the resistive value of the open (the resistive value further alarms.
PTC). should be measurable).
- between wires J1-1 and J1-2, the - across connectors 4 and 5,
circuit must be OPEN. the circuit must be OPEN
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
OK?
YES

Replace the circuit board and restart Measure the continuity across Replace the
the diagnostic cycle to check for connector J1 (PCB) and the wiring and restart
further alarms. door interlock connector. NO the diagnostic
Is the wiring OK? cycle to check for
further alarms.

SI
fig. 9
Replace the circuit board and
restart the diagnostic cycle to
check for further alarms.

If there are traces of


burning on the circuit
board, refer to page 90

∞Ω
Circuit
board

nΩ
nΩ
∞Ω

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

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E43: Problems with the component (triac) which actions the door
E43 interlock E43
(4-contact device)

Tests to be performed: Detach the connectors of the


To check the wiring, (with the door door interlock and measure Replace the door
open), measure the following on the component (fig. 28): interlock and
NO - across connectors 3 and 4 NO restart the
wiring connectors (fig.4):
- between J1-1 and J1-3, the the circuit must NOT be open diagnostic cycle
circuit must NOT be open (Measure the resistive value to check for
(measure the resistive value of the of the PTC). further alarms.
PTC). - across connectors 2 and 4
- between J1-1 and J1-4 the circuit the circuit must NOT be open
must NOT be open (measure the (Measure the resistive value
resistive value of the PTC). of the PTC).
- between J1-1 and J1-2, the - across connectors 4 and 5
circuit must be OPEN. the circuit must be OPEN
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
OK?
Replace the circuit board and restart YES
the diagnostic cycle to check for
further alarms. Replace the
Measure the continuity across
wiring and restart
connector J1 (PCB) and the NO
the diagnostic
door interlock connector.
fig. 28 cycle to check for
Is the wriring OK?
further alarms.

YES
Replace the circuit board and
restart the diagnostic cycle to
check for further alarms.

If there are traces of burning


on the circuit board, refer to
page 90

∞Ω

Circuit
board

nΩ
nΩ
nΩ nΩ

∞Ω

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

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E44 E44: Door closure «sensing» circuit faulty E44

Tests to be performed:

Replace the circuit board and restart the diagnostic cycle to check for further alarms.

E45: Problems with the «sensing» circuit of the triac that actions the
E45 E45
door interlock

Tests to be performed:

Replace the circuit board and restart the diagnostic cycle to check for further alarms.

If there are traces of burning on the


circuit board, refer to page 90

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 45/91 599 70 56-70


E51: Motor power triac short-circuited
E51 Intervention of the safety system for short-circuiting of the triac (after 5 attempts during the E51
cycle, immediately if detected at the start or during diagnostics)

Tests to be performed:

Measure among all the Reconnect the connector J7 to E52 will probably be
terminals of wiring connector the circuit board, detach the displayed: replace the
J7-2÷J7-8 and the structure NO NO
connector from the motor and motor and restart the
of the appliance perform phase 8 of the diagnostic cycle to check
see fig.6 diagnostic cycle. for further alarms.
Is there current leakage? Does E51 alarm appear again?

YES YES

Replace the circuit board and


restart the diagnostic cycle to
check for further alarms.
Detach the connector from
Scollegare
the motoriland
connettore
measuredal
motore
across thee terminals
misurare tra i
of the NO Check/replace the wiring and
terminali
motor e lomotor
and the scudoshield.
del restart the diagnostic cycle to
motore. –(vedi
-see fig.10)-
fig.10- check for further alarms.
Is Ci sono
there dispersioni?
current leakage?
YES If there are traces of burning on the
circuit board, refer to page 90
Replace the motor and
restart the diagnostic cycle
fig. 6
to check for further alarms.

Circuit
board

fig. 10

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

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E52: No signal from the motor tachometric generator (first part)
E52 Cycle blocked after 5 attempts during the cycle or immediately if detected at the start or during E52
diagnostics.
Tests to be performed:
Perform phase 7
of the diagnostic cycle
(the drum rotates at Does the
55 rpm clockwise 55 NO motor rotate NO
rpm anti-clockwise The motor does not rotate at
for a few all.
with pulse at 250 moments and
rpm). Does the motor - see page 49-
then stop?
rotate correctly?

YES YES

Measure across the Detach the


connector from the Replace the
terminals of the wiring
motor and measure motor or the
connector
(Ω) the coil of the tachometric
The motor protection J7-7 and J7-8.
NO tachometric NO generator and
circuit-breaker has Are the values (Ω) of
generator restart the
probably tripped. the tachometric diagnostic cycle
Before replacing the generator correct? -see fig.11-
Is the value to check for
motor, check the (refer to page 50
correct? further alarms.
following - Step 4, phase “A” ).
(refer to page 50
Step 4 - phase “A”).
→ that the hydraulic
circuit of the pressure YES YES
switch is OK (minor
leaks from the tube
Check/replace the wiring and restart
may cause greater
the diagnostic cycle to check for
than normal water
further alarms.
fills, and the motor
may overheat)

→ that the bearings


Measure across the Check for the Replace the
are OK and the drum
same terminals of the positioning of the motor/
rotates without friction
wiring connector tachometric tachometric
NO NO
(J7-7 and J7-8) and the generator. generator and
→ that the mains
structure of the restart the
voltage is correct (if
appliance. Is it correct? diagnostic cycle
the voltage is too low,
Is there any current - see fig.12) - to check for
though not lower than
leakage? further alarms.
the EH3 alarm
threshold, the motor - see fig 6?
YES
might not start) YES
Replace the main circuit board and
restart the diagnostic cycle to check for
Restart the diagnostic further alarms.
cycle to check for Detach the connector from
further alarms. motor and measure across
terminals and motor shield. – NO
Check/replace the wiring and
(see fig.10)- restart the diagnostic cycle to
Is there any current leakage? check for further alarms.
YES
Replace the motor and
restart the diagnostic cycle
to check for further alarms. If there are traces of burning on the
circuit board, refer to page 90

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E52a
J16 J11 J10 J9 J8 J7 J5
J2 J1

U3

Fig.4

fig. 6

fig. 10
XXXΩ

Circuit
board

XXXΩ

fig. 12

fig. 11

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E52: No signal from the motor tachometric generator (second part)
E52 Cycle blocked after 5 attempts during the cycle or immediately if detected at the start or during E52
diagnostics.

Tests to be performed:
The motor does not rotate at all.

To check the wiring, measure (Ω)


across the following terminals of the
circuit board connector (fig.4) and
compare with the correct values Check the motor
(see page 50: step 4 – motor as described on Replace the motor
parameters) NO page 50. NO and restart the
- across J7-2 and J7-5, the value must diagnostic cycle to
be as in 4 - B (Stator) Is the motor OK? check for further
- across J7-1 and J7-5, if present, the alarms.
value must be as in step 4 - D (stator ½
range)
- across J7-2 and J7-4, the value
must be as in step 4-C (rotor). SI
Are these values correct?
Check/replace
SI the wiring and
restart the
diagnostic cycle
to check for
further alarms.

Replace the circuit board and restart


the diagnostic cycle to check for
further alarms.

If there are traces of burning on the


circuit board, refer to page 90

Circuit
board

fig. 11

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

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Procedure for checking the commutator motors

1) Check the connector blocks (wiring) P = motor protector


R = rotor S = stator
and check for detached or bent
T = tachometric generator
terminals.

2) Check for traces, residue or deposits


of water or detergent on the motor and
identify the source.

3) Check for windings or other parts that


may be grounded or poorly insulated.
Use a tester with a minimum scale of
40 MΩ: between each terminal and the
casing, this should read ∞ (fig. 10).

4) Check each winding against the values


shown in the table below (fig. 11).

MOTORS
TERMINALS
C.E.SET. ACC ACC
ON MOTOR CHECKS: BSH ECM
[] (FHP) (SOLE)
TERMINAL BLOCK

Winding of tachymetric 468÷540


A 6-7 63÷74 125÷145 14÷16 84÷98
generator 171÷197

Stator winding (full


B 2-5 1.0÷2.0 0.9÷3.2 0.8÷1.9 1.4÷1.9 1.3÷1.6
range)

Rotor winding
C 3-4 1.6÷2.7 0.5÷3.0 1.4÷2.3 1.5÷1.9 1.8÷2.5
(overheating breaker)
Stator winding
D 1-5 (half range, presence of 0.34÷0.65 0.4÷1.2 0.4÷1.0 1.0÷1.2 0.6÷0.8
terminal 1)

N.B.: When checking the rotor winding, the measurement must be effected over the entire surface, rotating
the spindle very slowly and checking for short-circuits between visible plates. Also check the brushes for
wear.

fig. 10 fig. 11

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E53: Problems with the "Sensing" circuit of the triac which powers the
E53 E53
motor

Tests to be performed:

Replace the circuit board and restart the diagnostic cycle to check for further alarms.

If there are traces of burning on the


circuit board, refer to page 90

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 51/91 599 70 56-70


E54 E54: Motor relay contacts sticking E54
Voltage in the motor circuit even when the motor should be inoperative

Tests to be performed:
Measure between all terminals of wiring
connector J7-2 ÷ J7-8 and the structure of
the appliance NO Replace the circuit board and restart the
see page 50, point 3 diagnostic cycle to check for further
Is there any current leakage? alarms.
- see fig. 9 -
YES

Detach the connector from the motor and Check/replace the wiring and restart the
NO
measure across the terminals and the diagnostic cycle to check for further
motor shield. alarms.
- see fig. 10 -
Is there any current leakage?

YES

fig. 9
Replace the motor and restart the
diagnostic cycle to check for further
alarms.

Circuit
board

fig. 10

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

If there are traces of burning on the


circuit board, refer to page 90

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E61: Insufficient heating during washing
E61 Maximum heating time exceeded E61
 SOMETIMES THE ALARM CAN BE CAUSED BY THE POWER VOLTAGE TOO LOW!

Tests to be performed:

Measure the value of the Detach the connector and


NTC sensor across contacts measure the value directly Replace the NTC
J9-9 and J9-8 of the circuit NO on the NTC sensor. NO temperature sensor and
board connector. Is the value correct? restart the diagnostic
Is the value correct? - see fig. 14 - cycle to check for further
(between 5.7 and 6.3 KΩ at (between 5.7and 6.3 KΩ at alarms.
20°C) 20°C)
YES YES

Replace the circuit board Check/replace the wiring


and restart the diagnostic and restart the diagnostic
cycle to check for further cycle to check for further
alarms. alarms.

J16 J11 J10 J9 J8 J7 J5


J2 J1

If there are traces of burning on


the circuit board, refer to page 90 U3

Fig.4

Circuit
5.7 ÷ 6.3KΩ board
(20°C)

fig. 14

Temperature probe

5.7 ÷ 6.3KΩ
(20°C)

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E62 E62: Overheating during washing (version WM) E62
The temperature of the NTC sensor exceeds 88°C for more than 5 minutes.

Tests to be performed:
Start the diagnostic cycle Detach the connector and Replace the heating
and fill with water up to the NO measure across the heating NO element and restart the
level of the door to ensure element and the ground diagnostic cycle to check
that the heating element is contact. for further alarms.
completely dipped into. - see fig. 15 -
Measure between wiring Is the circuit open?
connector J2-2 and the
structure of the appliance - YES
see fig 6 -
Is the circuit open?
Check/replace the wiring and restart the diagnostic cycle to check
YES for further alarms.

Measure the NTC sensor Detach the connector and


across terminals J9-9 and measure directly on the Replace the NTC sensor
NO NO
J9-8 of the circuit board NTC sensor. and restart the diagnostic
connector. - see fig. 14 - cycle to check for further
Is the value correct? Is the value correct? alarms.
(between 5.7 and 6.3 KΩ at (between 5.7 and 6.3 KΩ at
20°C) 20°C)

YES
YES

fig. 6
Replace the circuit board Check/replace the wiring
and restart the diagnostic and restart the diagnostic
cycle to check for further cycle to check for further
alarms. alarms.

fig. 14

Circuit
board
5.7 ÷ 6.3KΩ
(20°C) fig. 15

∞Ω

∞Ω

Temperature probe

5.7 ÷ 6.3KΩ
(20°C) If there are traces of burning
on the circuit board, refer to
∞Ω page 90
03-2009 SOI/DT-mdm FCPD-dp Quality-fz 54/91 599 70 56-70
E62 E62: Overheating during washing (version WD) E62
The temperature of the NTC sensor exceeds 88°C for more than 5 minutes.

Tests to be performed:

Start the diagnostic cycle and Detach the connector and Replace the heating
fill with water up to the level of NO measure across the heating NO element and restart the
the door to ensure that the element and the ground diagnostic cycle to check
heating element is completely contact. for further alarms.
dipped into. Measure between - see fig. 15 -
wiring connector J2-2 and the Is the circuit open?
structure of the appliance -
see fig 6 - YES
Is the circuit open?
Check/replace the wiring and restart the diagnostic cycle to check
YES for further alarms.

Detach the connector and


Measure the NTC sensor measure directly on the
across terminals J9-9 and NO NTC sensor. NO Replace the NTC sensor
J9-8 of the circuit board - see fig. 14 - and restart the diagnostic
connector. Is the value correct? cycle to check for further
Is the value correct? (between 5.7 and 6.3 KΩ at alarms.
(between 5.7 and 6.3 KΩ at 20°C)
YES YES
fig. 6
Replace the WD boardand Check/replace the wiring
restart the diagnostic cycle and restart the diagnostic
to check for further alarms. cycle to check for further
alarms.

fig. 15

If there are traces of burning on


the circuit board, refer to page 90

fig. 14

Circuit
5.7 ÷ 6.3KΩ
(20°C) board

∞Ω
WD
board
Temperature probe

5.7 ÷ 6.3KΩ
(20°C)
∞Ω
∞Ω

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 55/91 599 70 56-70


E66: The contacts of the heating element power relay are
E66 E66
always closed (version WM)

Tests to be performed:
Measure across connector J2-1/J2-2 on the NO Replace the circuit board and restart the
circuit board and the structure of the appliance. diagnostic cycle to check for further
(Fig. 6) Is there any current leakage? alarms.

YES

Detach the connector and measure across the NO Replace the heating element and restart
heating element and the ground contact. - fig. the diagnostic cycle to check for further
15 - Is the circuit open? alarms.

YES

Check/replace the wiring and restart the If there are traces of burning on the
diagnostic cycle to check for further alarms. circuit board, refer to page 90

fig. 6

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

fig. 15

Circuit
board

∞Ω
∞Ω

∞Ω

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 56/91 599 70 56-70


E66: The contacts of the heating element power relay are
E66 E66
always closed (version WD)

Tests to be performed:

Measure across connector J6-1/J62-2 on the NO Replace the WD board and restart the
circuit board and the structure of the appliance. diagnostic cycle to check for further
(Fig. 6) Is there any current leakage? alarms.

YES

NO Replace the heating element and restart


Detach the connector and measure across the
heating element and the ground contact. – (fig. the diagnostic cycle to check for further
15)- Is the circuit open? alarms.

YES

Check/replace the wiring and restart the


diagnostic cycle to check for further alarms.

If there are traces of burning on the


J16 J11 J10 J9 J8 J7 J5 circuit board, refer to page 90
J2 J1

U3
fig. 6
Fig.4

fig. 15

∞Ω
WD
board

∞Ω
∞Ω

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 57/91 599 70 56-70


E68 E68: Washing heating element leaks current (version WM) E68

Tests to be performed:

Start the diagnostic cycle Detach the connector and Start phase 8 of the
and fill with water up to the NO measure across the heating NO diagnostic cycle, drain water
level of the door to ensure element and the ground from tub. Replace the
that the heating element is contact. heating element and restart
completely dipped into. - see fig. 15 - the diagnostic cycle to
Measure between wiring Is the circuit open? check for further alarms.
connector J2-1/J2-2 and the
structure of the appliance YES
-see fig.6-
Is the circuit open?

YES

Replace the circuit board Check/replace the wiring


and restart the diagnostic and restart the diagnostic If there are traces of burning on the
cycle to check for further cycle to check for further circuit board, refer to page 90
alarms. alarms.

fig. 6

Circuit
board

∞Ω
∞Ω

∞Ω

fig. 15

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

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E68 E68: Washing heating element interrupted (version WD) E68

Tests to be performed:

Start the diagnostic cycle Detach the connector and Start phase 8 of the
and fill with water up to the NO measure across the heating NO diagnostic cycle, drain water
level of the door to ensure element and the ground from tub. Replace the
that the heating element is contact. heating element and restart
completely dipped into. - see fig. 15 - the diagnostic cycle to
Measure between wiring Is the circuit open? check for further alarms.
connector J2-1/J2-2 and the
structure of the appliance
-see fig.6- YES
Is the circuit open?

YES

Replace the circuit board Check/replace the wiring


and restart the diagnostic and restart the diagnostic
cycle to check for further cycle to check for further If there are traces of burning on
alarms. alarms. the circuit board, refer to page 90

J11 J10 J9 J8 J7 J5 fig. 6


J16
J2 J1

U3

Fig.4

fig. 15

∞Ω WD
board

∞Ω
∞Ω

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E69 E69: Washing heating element interrupted (version WM) E69

Tests to be performed:

Measure the heating Measure the ohmic value Replace the heating
element value (Ω) across directly on the terminals of NO element and restart the
terminals J2-2 ÷ J2-1of the NO the heating element (detach diagnostic cycle to check
wiring connector. the connectors) for further alarms.
-see fig.4- -see fig 13-
Is the value correct? Is the value correct?
(26÷28Ω for 230V/1950W, (26÷28Ω for 230V/1950W,
28÷31 for 240V/1950W) 28÷31 for 240V/1950W)

YES YES

Replace the circuit board Check/replace the wiring and


and restart the diagnostic restart the diagnostic cycle to
cycle to check for further check for further alarms.
alarms.

Circuit
board

Fig.13
26÷28Ω 230V 1950W
28÷31Ω 240V 1950W

26÷28Ω 230V 1950W


28÷31Ω 240V 1950W

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4 If there are traces of burning on


the circuit board, refer to page 90

03-2009 SOI/DT-mdm FCPD-dp Quality-fz 60/91 599 70 56-70


E69 E69: Washing heating element interrupted (version WD) E69

Tests to be performed:

Measure the heating Measure the ohmic value Replace the heating
element value (Ω) across directly on the terminals of NO element and restart the
NO the heating element (detach diagnostic cycle to check
terminals J6-2 ÷ J6-1 of the
wiring connector. the connectors) for further alarms.
-see fig.4- -see fig 13-
Is the value correct? Is the value correct?
(26÷28Ω for 230V/1950W, (26÷28Ω for 230V/1950W,
28÷31 for 240V/1950W) 28÷31 for 240V/1950W)

YES YES

Replace the WD board and Check/replace the wiring and


restart the diagnostic cycle restart the diagnostic cycle to
to check for further alarms. check for further alarms.

Fig.13

WD
board
26÷28Ω 230V 1950W
28÷31Ω 240V 1950W

26÷28Ω 230V 1950W


28÷31Ω 240V 1950W

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3
If there are traces of burning on the
Fig.4 circuit board, refer to page 90

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E71 E71: NTC washing sensor faulty E71
Voltage not within limits (short-circuited or open)

Tests to be performed:
Perform phase 6 of the diagnostic Detach the connector Start phase 8 of the
cycle and wait until the fill ends. Switch and measure the NTC diagnostic cycle,
NO NO
the appliance off and measure the sensor directly. drain water from the
value of the NTC sensor across - see fig. 14 - tub. Replace the NTC
contacts J9-8 and J9-9 dof the wiring Is the value correct? sensor and restart the
connector (5.7÷6.3 KΩ at 20°C) diagnostic cycle to
-see fig. 4-. check for further
Is the value correct? alarms.
YES
(between 5.7÷6.3 KΩ at 20°C)

YES
Check/replace the wiring and restart the diagnostic
cycle to check for further alarms.

Measure across terminals J9-9, J9-8 of NO


the connector and the structure of the Replace the circuit board and restart the diagnostic
appliance – see fig. 6 - cycle to check for further alarms.
Is there any current leakage?

YES

Detach the connector and measure NO


Check/replace the wiring and restart the diagnostic
directly across the terminals of the NTC cycle to check for further alarms.
sensor and the structure of the appliance
(there must be water in the tub).
Is there any leakage? If there are traces of burning on the circuit
YES board, refer to page 90

Start phase 8 of the diagnostic cyle, drain J16 J11 J10 J9 J8 J7 J5


water from the tub. Replace the NTC sensor J2 J1
and restart the diagnostic cycle to check for
further alarms.

U3
fig. 6
Fig.4

Circuit
fig. 14 board

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E72 E72: Drying NTC sensor on condenser faulty E72
Ohm value of the NTC out of limits

Tests to be performed:
Measure the value of the NTC Detach the connector Replace the NTC
sensor across contacts J7-3 and NO and measure the NTC NO sensor and restart the
J7-4 of the WD board connector. sensor directly. diagnostic cycle to
- see fig. 32 - Is the value correct? check for further
Is the value correct? - see fig.33 - alarms.
(between 5.7 and 6.3 KΩ at
20°C) YES
YES
Check/replace the wiring and restart the diagnostic
cycle to check for further alarms.
Measure across terminals J7-3,
J7-4 of the connector and the
structure of the appliance – see NO Replace the WD board and restart the diagnostic
fig. 6 - cycle to check for further alarms.
Is there any current leakage?

YES J4 J6 J5

Check/replace the wiring and


restart the diagnostic cycle to
check for further alarms.

fig. 29 J1 J7 J8

fig. 6

WD
board

fig. 32

∞Ω

If there are traces of burning on the


fig. 33
Fig.33 circuit board, refer to page 90

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E73 E73: NTC sensor on drying duct faulty E73
Ohm value of the NTC out of limits

Tests to be performed:
Measure the value of the NTC Detach the connector Replace the NTC
sensor across contacts J7-1 and NO and measure the NTC NO sensor and restart the
J7-2 of the WD board sensor directly. diagnostic cycle to
connector.- (see fig. 30) - Is the value correct? check for further alarms.
Is the value correct? - (see fig.31) -
(between 4.7 and 5.3 KΩ at
20°C) YES

YES Check/replace the wiring and restart the diagnostic


cycle to check for further alarms.
Measure across terminals J7-1,
J7-2 of the connector and the NO Replace the WD board and restart the diagnostic cycle to
structure of the appliance – see check for further alarms.
fig. 6 - Is there any current
leakage?

YES J4 J6 J5

Check/replace the wiring and


restart the diagnostic cycle to
check for further alarms.

fig. 29 J1 J7 J8

fig. 6

WD
board

fig. 30

∞Ω

If there are traces of burning on the


fig. 31 circuit board, refer to page 90

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E74 E74: NTC sensor wrongly positioned E74

Tests to be performed:

Is the sensor correctly positioned? NO Position the sensor again into its seat
-see fig.17- and restart the diagnostic cycle to check
for further alarms.

YES

NO Replace the sensor and restart the


Measure the value of the NTC sensor
(5.7÷6.3KΩ at 20°C) across contacts J9- diagnostic cycle to check for further
8 and J9-9 of the wiring connector (fig. alarms.
4). Is the value correct?
(between 5.7 and 6.3 KΩ at 20°C)

YES

Perform phase 6 of the diagnostic cycle !!ATTENTION!!


and wait until the fill ends. Remain in this
phase for five minutes. Switch the NO DRAIN WATER FROM TUB BECAUSE
appliance off and measure the value of IT IS BOILING
the NTC sensor across contacts J9-8 and
J9-9 of the wiring connector (fig. 4). Replace the sensor and restart the
Is the value lower than 5 KΩ? diagnostic cycle to check for further
alarms.
YES

J16 J11 J10 J9 J8 J7 J5


J2 J1
Replace the circuit board and restart the
diagnostic cycle to check for further
alarms. U3

Fig.4

If there are traces of burning on the


circuit board, refer to page 90

Scheda
Elettronica

Fig.17

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E82: Error in reading the RESET/OFF position of the programme
E82 selector E82
Reading of position “0” of the selector when the appliance is switched on, or configuration
error

Tests to be performed:
NO Switch the appliance on and NO Restart the diagnostic
Switch the appliance OFF
turn the programme selector (in cycle to check for
(selector position “0”).
the versions with knob), further alarms.
Do any LEDs light?
push the programe buttons
(INPUT version)
to every position: wait at least
YES 10 seconds before passing to
the next one.
Does alarm E82 reappear?

YES

Replace the circuit board


and restart the diagnostic Replace the circuit board and
cycle to check for further restart the diagnostic cycle to
alarms. check for further alarms.

If there are traces of burning on the


circuit board, refer to page 90

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E83 E83: Error in reading the programme selector code E83
Code for the position of the selector not included in configuration data or configuration error

Tests to be performed:

NO Restart the diagnostic


Switch the appliance on and
turn the programme selector cycle to check for further
to every position. Wait 10 alarms.
seconds at each position
before passing to the next
one. Does alarm E83
reappear?

YES
If there are traces of burning on the
circuit board, refer to page 90
Replace the circuit board
and restart the diagnostic
cycle to check for further
alarms.

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E91 E91: Communication error between user interface and main board E91
Incongruence of configuration values at the switching on of the appliance

Tests to be performed:

Possible configuration error


Replace the circuit board and restart the diagnostic cycle to check for further alarms.

E92 E92: Protocol incongruence E92


Incongruence of configuration values at the switching on of the appliance

Tests to be performed:

Possible configuration error


Replace the circuit board and restart the diagnostic cycle to check for further alarms.

E93 E93: Appliance configuration error E93


Incongruence of configuration values at the switching on of the appliance

Tests to be performed:

Possible configuration error


Replace the circuit board and restart the diagnostic cycle to check for further alarms.

E94 E94: Washing cycle configuration error E94


Incongruence of configuration values at the switching on of the appliance

Tests to be performed:

Possible configuration error


Replace the circuit board and restart the diagnostic cycle to check for further alarms.

E95 E95: Communication failed between EEprom and Microprocessor E95

Tests to be performed:

Replace the circuit board and restart the diagnostic cycle to check for further alarms.

E97: Incongruence between version of the control selector and


E97 configuration data E97
Incongruence between configuration data of the programmes and those of the selector

Tests to be performed:

Possible configuration error


Replace the circuit board and restart the diagnostic cycle to check for further alarms.

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EA1: Drum positioning system (DSP) faulty (top-loaders)
EA1 No signal or discontinuous signal from the sensor for more than 10 seconds during actioning EA1
of the motor to position the drum

Tests to be performed:
Is the drive belt OK? Is the pulley OK? Is the ferrite plate NO Replace the belt/pulley and restart
positioned correctly? the diagnostic cycle to check for
(fig. 20) further alarms.

YES

Remove the connector and measure directly on the NO Replace the positioning sensor and
sensor: - circuit closed when on the normal section of the restart the diagnostic cycle to check
pulley (fig.18) - circuit open when on the ferrite plate for further alarms.
(fig.19). Is the sensor efficient?

YES

Replace the connector and measure across J12-1 and NO Check/replace the wiring and restart
J12-3 on the wiring connector: when the drum is rotated, the diagnostic cycle to check for
the circuit should open and close. Check for leakage to further alarms.
ground across the same terminals.
Is the wiring OK?
YES
If there are traces of burning on the
Start the diagnostic cycle (phase 9). If alarm EA1 circuit board, refer to page 90
reappears, replace the circuit board and restart the
diagnostic cycle to check for further alarms.

fig. 18 fig. 19

fig. 20 0/∞Ω

Circuit
board
∞Ω

0/∞Ω

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EA6: Drum flap faulty (top-loaders)
EA6 Cycle immediately blocked if a not correct tachometric signal is identified for at least 3 EA6
seconds

Tests to be performed:
Open the door and Measure across the Detach the connector Replace the
manually check if terminals of the wiring from the motor and motor or the
NO NO NO
the drum turns connector J7-7 and J7- measure (Ω) the coil tachometric
easily. 8. of the tachometric generator and
Is the drum Are the values (Ω) of generator -see fig.11- restart the
blocked? the tachometric Is the value correct? diagnostic cycle
generator correct? (see page 50 to check for
(see page 50 - Step 4, phase “A” ). further alarms.
YES - Step 4, phase “A” ).
YES
YES
Replace the drum
flap and restart the
diagnostic cycle to
check for further Check/replace the wiring and restart the
alarms. diagnostic cycle to check for further alarms.

Measure across the Check for the Replace the


same terminals of the NO positioning of the NO motor/ generator
wiring connector (J7-7 tachometric and restart the
and J7-8) and the generator. diagnostic cycle
structure of the Is it correct? to check further
appliance. - (see fig.12) - alarms.
Is there any leakage?
- (see fig.6) -. YES

YES
Replace the main circuit board and restart the
Check/replace the wiring and restart the diagnostic diagnostic cycle to check for further alarms.
cycle to check for further alarms.

fig. 6 fig. 11
XXXΩ

Circuit
board
∞Ω
∞Ω
fig. 12

fig. 10

XXXΩ
If there are traces of burning on the
circuit board, refer to page 90
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EH1 EH1: Incorrect mains frequency EH1
The power supply frequency is not within the configured limits
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on “0”). Only the family of the alarm is displayed, and the diagnostic
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.

Is there interference in the power line, or is the NO


Replace the circuit board and restart the
mains frequency outside the correct limits? diagnostic cycle to check for further alarms.

YES

Let repair the domestic power supply circuit.

EH2 EH2: Mains voltage too high EH2


Mains voltage higher than configured voltage (for more than 10 seconds)
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on “0”). Only the family of the alarm is displayed, and the diagnostic
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.

Is there interference in the power line, or is the NO Replace the circuit board and restart the
mains voltage outside the correct limits? diagnostic cycle to check for further alarms.

YES

Let repair the domestic power supply circuit.

EH3 EH3: Mains voltage too low EH3


Mains voltage lower than configured voltage

Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on “0”). Only the family of the alarm is displayed, and the diagnostic
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.

Is there interference in the power line, or is the NO


Replace the circuit board and restart the
mains voltage outside the correct limits? diagnostic cycle to check for further alarms.

YES

Let repair the domestic power supply circuit.

If there are traces of burning on the


circuit board, refer to page 59

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EF1 EF1: Drain hose blocked/throttled/too high; drain filter dirty/blocked EF1

It is a warning that appears only at the end of the cycle. The machine has detected long draining phases
during the cycle (Es. More then 20 seconds during draining after rinsing phase). Check/clean the drain
filter.

EF2: Overdosing of detergent; drain hose blocked/throttled; drain filter


EF2 EF2
dirty/blocked

Overdosing of detergent. The system has detected an over foaming during draining phases. Advice
Customer to use the right quantity of detergent and verify that drain filter and drain system are clean.

EF3 EF3: Intervention of Aqua Control device EF3

It warns about the presence of water at the bottom of the appliance. Check for any possible water leaks
and the correct positioning of the float of the Aqua Control device.

EF4 EF4: Low water fill pressure and solenoid open EF4

Flowmeter faulty – Wiring faulty

EF5 EF5: Load too unbalanced, skipping of spin phases EF5

It is a warning of load too unbalanced. During the spin phases the load is excessively unbalanced. Tell
the user to load more clothes in the drum and not single clothes.

EF6 EF6: Appliance reset EF6

No action to be carried out, if it does not disappear, replace the circuit board.

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EC1 EC1: Water fill solenoids blocked EC1
The flowmeter detects water filling even if the solenoid is not controlled

Tests to be performed:

Does the
As soon as the Replace the main circuit
appliance fill in
NO appliance is switched NO board and restart the
water when the
on does the solenoid diagnostic cycle to check for
main switch is off?
start to fill water? further alarms.

YES
YES

Open the drawer and check which


solenoid leaks and measure between
the wiring connector of the relative Replace the main circuit
NO board and restart the
solenoid and the appliance housing if
there is any current leakage (fig.6 diagnostic cycle to check for
and tab. 1). further alarms.
Is there any leakage?
YES

Open the drawer


and check which Replace the wiring and restart the
solenoid leaks and diagnostic cycle to check for further
replace it. alarms.
Restart the
diagnostic cycle to
check for further ∞Ω
alarms.
∞Ω
∞Ω

fig. 6

Circuit
Scheda
board
Elettronica

Tab. 1
Version WM
Across J8-1 and J8-3 bleach solenoid
Across J9-1 and J9-3 wash solenoid
Across J9-4 and J9-6 prewash solenoid

Version WD
Across J8-1 and J8-3 condensation solenoid
Across J9-1 and J9-3 wash solenoid If there are traces of burning on the
Across J9-4 and J9-6 prewash solenoid circuit board, refer to page 90

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ED1: Communication problems betweeen main circuit board and WD
ED1 ED1
board

Tests to be performed:

Measure the continuity Replace the wiring and


between connector J16 restart the diagnostic
NO
(main circuit board) and cycle to check for
J1 (WD board). further alarms.
Is the wiring OK?

YES

Replace the WD board


and restart the
diagnostic cycle to
check for further
alarms.

Circuit
Scheda board
WD

If there are traces of burning on the


circuit board, refer to page 90

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ED2 ED2: Drying heating element 1 faulty ED2

Tests to be performed:

Check if the belt of the motor Fit the belt and reset the manually reset thermostat. To reset
fan is correctly fitted (fig. 21)- NO the thermostat push the red button (see fig. 23). Restart the
Is the bel OK? diagnostic cycle to check for further alarms.

YES

Check for possible clogging of Demount and clean the condenser, reset the manually reset
NO
the condenser (see fig. 24). Is thermostat. To reset the thermostat push the red button (see
the condenser OK? fig. 23). Restart the diagnostic cycle to check for further
alarms.
YES

Replace the motor fan, reset the manually reset thermostat.


To reset the thermostat push the red button (see fig. 23).
Restart the diagnostic cycle to check for further alarms.

NO

Perform phase 9 of the Measure the value of the Detach the connectors
diagnostic cycle and motor fan winding (Ω) and measure the
check that the motor fan NO across terminals J8-2 ÷ NO winding value (Ω)
starts to run after 15 sec. J8-1 of the wiring directly across motor
Does the motor fan connector (see fig. 22). fan terminals. Is the
function correctly? Is the value correct as value correct as
described in Tab. 3? described in Tab. 3?

YES YES
YES

Replace the WD board, Replace the wiring and


reset the manually reset reset the manually reset
thermostat. To reset the thermostat. To reset the
thermostat push the red thermostat push the red
button (see fig. 23). button (see fig. 23).
Continues at page 77 Restart the diagnostic Restart the diagnostic
cycle to check for further cycle to check for further
alarms. alarms.

If there are traces of burning on the


circuit board, refer to page 90

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ED2

Follows page 75

Detach the connectors


Measure if the automatically and measure the value of Replace the
reset thermostat is off (0Ω) 0Ω directly across the automatically reset
across terminals J5-2 ÷ J5-3 of terminals of the NO thermostat and restart
NO automatically reset
the wiring connector. the diagnostic cycle to
Is the value correct? thermostat. Is the value check further alarms.
correct?
YES
YES

Replace the wiring and


restart the diagnostic
cycle to check further
alarms.

Reset the manually reset Detach the connnectors Replace the manually
thermostat. To reset the and measure the value of reset thermostat and
thermostat push the red button NO 0Ω directly across the NO restart the diagnostic
(see fig. 23). Measure across terminals of the manually cycle to check for further
terminals J5-1 ÷ J8-3 and reset thermostat. alarms.
across J5-1 ÷ J8-4 of the wiring Is the value correct?
connector. In this way we will YES
check also the two branches of
the drying heating element. Is
the value correct as the one in Detach the connnectors Replace the heater unit
Tab. 2? and measure the value of and restart the
the two branches of the NO
diagnostic cycle to check
drying heating elements. for further alarms.
YES
Does it correspond to the
value in Tab. 2?
Replace the WD board and YES
restart the diagnostic cycle to
check for further alarms.
Replace the wiring and
restart the diagnostic
cycle to check for further
alarms.

Tab. 2
Drying heating element
Tab. 3
Branch A Motor fan
Across J5-1 and J8-3 measure a value
between: The value of winding heating elementi s
between:
51.5Ω ÷ 69Ω.
22Ω ÷ 30.5Ω
Branch B
Across J5-1 and J8-4 measure a value NOTE: The measurements must be
between: carried out with a room temperature of
51.5Ω ÷ 69Ω. 25°C.

NOTE: The measurements must be


carried out with a room temperature of If there are traces of burning on the
25°C. circuit board, refer to page 90

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ED2
Fig. 21 Fig. 23

Push the red button to reset


Belt well tense and inserted correctly the thermostat.
inside the pulleys.

Fig. 22 Fig. 24

Condenser

If there are traces of burning


on the circuit board, refer to
page 90

WD
board

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ED3 ED3: Drying heating element 2 faulty ED3

Tests to be performed:
Detach the connectors
Check across terminals and measure the value of Replace the drying
J5-1 ÷ J8-3 and J5-1 ÷ J8-4 the two branches of the heating element and
NO NO
of the connector wiring drying heating element. restart the diagnostic
(see fig. 25). Does it correspond to cycle to check for further
value described in alarms.
Is the value the one described in Tab. 2?
Tab. 2? Are the values correct?
YES YES

Replace the WD board and Replace the wiring and


restart the diagnostic cycle to restart the diagnostic
check for further alarms. cycle to check for further
alarms.
Tab. 2
Drying heating element
Fig. 25 Branch A
Across J5-1 and J8-3 the value must be
betweeen:
51.5Ω and 69Ω.

Branch B
Across J5-1 and J8-4 the value must be
between:
51.5Ω and 69Ω.

NOTE: The measurements must be


carried out with a room temperature of
25°C

If there are traces of burning on the


circuit board, refer to page 90

WD
board

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ED4 ED4: Drying relays faulty ED4

Tests to be performed:

Measure across terminals J8-3, J8- Replace the WD board and restart the
4 of the connector and the structure NO diagnostic cycle to check for further
of the appliance- see fig.6 - alarms.
Is there any leakage?
YES

Replace the wiring and restart the fig. 6


diagnostic cycle to check for
further alarms.

WD
board

∞Ω

If there are traces of burning on the


circuit board, refer to page 90

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ED6: Communication failure between main circuit board and Satellite
ED6 ED6
board (INPUT styling)

Tests to be performed:

Measure the continuity between Fit / replace the wiring and restart
connector J16 (main circuit board) NO the diagnostic cycle to check for
and J1 (Satellite board further alarms.
fig. 34).
Is the wiring OK?
YES

Fig.34
Replace the electronic board
(main + satellite) and restart the
diagnostic cycle to check for
further alarms.
J1

J2

J16 J11 J10 J9 J8 J7 J5


J2 J1

U3

Fig.4

Satellite
board
Circuit
board

If there are traces of burning on the


circuit board, refer to page 90
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8 BASIC CIRCUIT DIAGRAM WM

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8.1 Key to circuit diagram WM

Electrical components on appliance Components on main board


1. Analogue pressure switch DOOR_TY Door interlock Triac
2. NTC temperature sensor DRAIN_TY Drain pump Triac
3. Solenoid valve for prewash REC_TY Triac circulation pump
4. Solenoid valve for wash K1 Heating element relay
5. Solenoid valve for bleach K2 Motor relay: clockwise rotation
6. Thermal cut-out (circulation pump) K3 Motor relay: anti-clockwise rotation
7. Pump circulation K4 Motor relay: half field power supply (some models)
8. Thermal cut-out (drain pump) MOTOR_TY Motor Triac
9. Drain pump ON/OFF Main switch (programme selector)
10. Stator (motor) PWELW_TY Pre-wash solenoid Triac
11. Rotor (motor) WELV_TY Wash solenoid Triac
12. Thermal cut-out (motor) BEL_TY Beach solenoid Triac
13. Tachometric generator (motor)
14. Interference filter
15. Instantaneous door interlock
16. Traditional door interlock
17. Heating element (with thermal fuses)
18. Motor with half field
19. Motor without half field
20. Circuit board
21. Drum sensor position (DSP)
22. Flowmeter
23. LCD module

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9 BASIC CIRCUIT DIAGRAM WM WITH AQUA CONTROL

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9.1 Key to circuit diagram WM with Aqua Control

Electrical components on appliance Components on main board


1. Analogue pressure switch DOOR_TY Door interlock Triac
2. NTC temperature sensor DRAIN_TY Drain pump Triac
3. Solenoid valve for prewash REC_TY Triac circulation pump
4. Solenoid valve for wash K1 Heating element relay
5. Solenoid valve for bleach K2 Motor relay: clockwise rotation
6. Thermal cut-out (circulation pump) K3 Motor relay: anti-clockwise rotation
7. Pump circulation K4 Motor relay: half field power supply (some models)
8. Thermal cut-out (drain pump) MOTOR_TY Motor Triac
9. Drain pump ON/OFF Main switch (programme selector)
10. Stator (motor) PWELW_TY Pre-wash solenoid Triac
11. Rotor (motor) WELV_TY Wash solenoid Triac
12. Thermal cut-out (motor) BEL_TY Beach solenoid Triac
13. Tachometric generator (motor)
14. Interference filter
15. Instantaneous door interlock
16. Traditional door interlock
17. Heating element (with thermal fuses)
18. Motor with half field
19. Motor without half field
20. Circuit board
21. Drum sensor position (DSP)
22. Flowmeter
23. LCD module
24. Aqua Control (water leaks device)

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10 BASIC CIRCUIT DIAGRAM WD

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10.1 Key to circuit diagram WD

Electrical components on appliance Components on main board


1. Analogue pressure switch DOOR_TY Door interlock Triac
2. NTC temperature sensor DRAIN_TY Drain pump Triac
3. Solenoid valve for prewash REC_TY Triac circulation pump
4. Solenoid valve for wash K1 Heating element relay
5. Condensation solenoid valve K2 Motor relay: clockwise rotation
6. Thermal cut-out (circulation pump) K3 Motor relay: anti-clockwise rotation
7. Pump circulation K4 Motor relay: half field power supply (some models)
8. Thermal cut-out (drain pump) MOTOR_TY Motor Triac
9. Drain pump ON/OFF Main switch (programme selector)
10. Stator (motor) PWELW_TY Pre-wash solenoid Triac
11. Rotor (motor) WELV_TY Wash solenoid Triac
12. Thermal cut-out (motor) BEL_TY Beach solenoid Triac
13. Tachometric generator (motor)
14. Interference filter
15. Instantaneous door interlock
16. Traditional door interlock
17. Heating element (with thermal fuses)
18. Motor with half field
19. Motor without half field
20. Circuit board
21. Flowmeter
22. LCD Module
23. Humidity temperature sensor
24. Drying temperature sensor
25. Motor fan
26. Drying heating elements
27. Manually reset thermostat
28. Automatically reset thermostat
29. WD board

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11 BASIC CIRCUIT DIAGRAM WD WITH AQUA CONTROL

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11.1 Key to circuit diagram WD with aqua control

Electrical components on appliance Components on main board


1. Analogue pressure switch DOOR_TY Door interlock Triac
2. NTC temperature sensor DRAIN_TY Drain pump Triac
3. Solenoid valve for prewash REC_TY Triac circulation pump
4. Solenoid valve for wash K1 Heating element relay
5. Condensation solenoid valve K2 Motor relay: clockwise rotation
6. Thermal cut-out (circulation pump) K3 Motor relay: anti-clockwise rotation
7. Pump circulation K4 Motor relay: half field power supply (some models)
8. Thermal cut-out (drain pump) MOTOR_TY Motor Triac
9. Drain pump ON/OFF Main switch (programme selector)
10. Stator (motor) PWELW_TY Pre-wash solenoid Triac
11. Rotor (motor) WELV_TY Wash solenoid Triac
12. Thermal cut-out (motor) BEL_TY Beach solenoid Triac
13. Tachometric generator (motor)
14. Interference filter
15. Instantaneous door interlock
16. Traditional door interlock
17. Heating element (with thermal fuses)
18. Motor with half field
19. Motor without half field
20. Circuit board
21. Flowmeter
22. LCD Module
23. Humidity temperature sensor
24. Drying temperature sensor
25. Motor fan
26. Drying heating elements
27. Manually reset thermostat
28. Automatically reset thermostat
29. WD board
30. Aqua Control (water leaks device)

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12 CONNECTORS ON CIRCUIT BOARD WM/WD
J15/J15B J16 J11 J9 J7 J1
Serial interface: Communication with J11-3 Flowmeter (GND) J9-1 Washing solenoid (triac) J7-1 Drain pump (line) J1-1 Door safety interlock
WD external board: J11-4 Flowmeter (signal) J9-3 Solenoids (line) J7-2 Motor (stator - ½ field) (triac)
J15-1 ASY_IN J9-4 Solenoids (line) J7-3 Motor (stator full field J1-2 Door safety interlock
J15-2 ASY_OUT J16-1 Vee 12V J9-6 Pre-wash solenoid (triac) J7-4 Motor (rotor) (line-sensing)
J15-3 +5V J16-2 5V J9-8 NTC temperature sensor J7-5 Motor (rotor) J1-3 Door safety interlock
J15-4 GND J16-3 Rx/Tx J9-9 NTC temperature sensor J7-6 Motor (triac) (line)
J16-4 GND J7-7 Motor (tachometric generator)
J16-5 N.C. J7-8 Motor (tachometric generator)
J7-9 Drain pump (triac)
J14 J12 J10 J8 J5 U3
LCD Module: J12-1 Drum position J10-1 Analogic pressure J8-1 Bleach/condensation J5-1 Circulation pump (line) U3-1 Line
sensor DSP switch (+5V) solenoid J5-2 Circulation pump (triac) U3-2 Line (neutral)
J14-1 RES_SAT (sensing) J10-2 Analogic pressure J8-3 Bleach/condensation
J14-2 CS_SAT J12-2 not used switch (GND) solenoid (tiac)
J14-3 Vee (12V) J12-3 Drum position J10-3 Analogic pressure J2
J14-4 GND sensor DSP (+5V) switch (signal) J2-1 Heating element (relay)
J14-5 5V J2-2 Heating element (line)
J14-6 SY_OUT
J14-7 SY_IN
J14-8 SY_CLOCK

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13 BURNING ON THE CIRCUIT BOARD EWM2100 WM/WD
In case of burning on the main circuit board, check that the problem is not caused by another electrical component (short-circuits, poor insulation, water leakage). Refer
to the figures below in order to identify the component that might have caused the burning according to the position of the burned area.
The circuit board shown below is the version with the greatest number of components: other boards may not feature all these components.

1. Power supply 6. Tachometric generator (motor) 11. Flowmeter


2. Motor 7. Water fill solenoids 12. Circulation pump
3. Heating element 8. NTC temperature sensor washing 13. Communication WD board
4. Drain pump 9. Analogic sensor 14. Communication LCD
5. Door safety interlock 10. Drum positioning (top-loader)

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14 APPENDIX
Revision Date Description
01 06/03/2009 Modified Alarms E21-E22 page 15 / Alarm EF3 page 73

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