This document outlines the core behavioral competencies expected of employees, including self-management, teamwork, professionalism and ethics, results focus, service orientation, and innovation. It provides descriptions of behaviors for each competency such as setting personal and organizational goals, promoting collaboration, practicing ethical conduct, achieving results efficiently, advocating for customers, and fostering creative ideas. An overall competency rating of 4.0 out of 5 is given.
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
100%(1)100% found this document useful (1 vote)
145 views1 page
AppendixD.3 PartII Competencies
This document outlines the core behavioral competencies expected of employees, including self-management, teamwork, professionalism and ethics, results focus, service orientation, and innovation. It provides descriptions of behaviors for each competency such as setting personal and organizational goals, promoting collaboration, practicing ethical conduct, achieving results efficiently, advocating for customers, and fostering creative ideas. An overall competency rating of 4.0 out of 5 is given.
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1
PART II: COMPETENCIES
CORE BEHAVIORAL COMPETENCIES
Self-Management Teamwork • Sets personal goals and directions, needs and development. • Willingly does his/her share of responsibility. • Understands personal actions and behavior that are clear and purposive and takes into • Promotes collaboration and removes barrier to teamwork and goal account personal goals and values congruent to that of the organization. 4 accomplishment across the organization. • Displays emotional maturity and enthusiasm for and is challenged by higher goals. • Applies negotiation principles in arriving at win-win agreements. 4 • Prioritize work tasks and schedules (through Gantt chants, checklists, etc.) to achieve goals. • Drives consensus and team ownership of decisions. • Sets high quality, challenging, realistic goals for self and others. • Works constructively and collaboratively with others and across organizations to accomplish organization goals and objectives. Professionalism and Ethics Service Orientation • Demonstrate the values and behavior enshrined in the Norms and Conduct and Ethical • Can explain and articulate organizational directions, issues and problems. Standards for Public Officials and Employees (RA 6713). • Takes personal responsibility for dealing with and/or correcting customer • Practice ethical and professional behavior and conduct taking into account the impact of service issues and concerns. his/her actions and decisions. 4 • Initiates activities that promote advocacy for men and women • Maintains a professional image: being trustworthy, regularity of attendance and punctuality, empowerment. 4 good grooming and communication. • Participates in updating office vision, mission, mandates and strategies • Makes personal sacrifices to meet the organization’s needs. based on DepEd strategies and directions. • Act with a sense of urgency and responsibility to meet the organization’s needs, improve • Develops and adopts service improvement program through simplified system and help others improve their effectiveness. procedures that will further enhance service delivery. Results Focus Innovation • Achieves results with optimal use of time and resources most of the time. • Examines the root cause of problems and suggests effective solutions. • Avoids rework, mistakes and wastage through effective work methods by placing • Foster new ideas, processes and suggests better ways to do things (cost organizational needs before personal needs. and/or operational efficiency). • Delivers error-free outputs most of the time by conforming to standard operating • Demonstrates an ability to think “beyond the box”. Continuously focuses procedures correctly and consistently. Able to produce very satisfactory quality work in on improving personal productivity to create higher value and results. terms of usefulness/acceptability and • Promotes a creative climate and inspires co-workers to develop original completeness with no supervision required. 4 ideas or solutions. 4 • Expresses a desire to do better and may express frustration at waste or inefficiency. May • Translates creative thinking into tangible changes and solutions that focus on new or more precise ways of meeting goals set. improve the work unit and organization. • Makes specific changes in the system or in own work methods to improve performance. • Uses ingenious methods to accomplish responsibilities. Demonstrates Examples may include doing something better, faster, at a lower cost, more efficiently, or resourcefulness and the ability to succeed with minimal resources. improving quality, customer satisfaction, morale, without setting any specific goal. OVERALL COMPETENCY RATING 4.0
RAMIL B. TUASON GREGORIA C. MENDOZA CHRISTOPHER R. DIAZ