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Final CV Reshma

This resume summarizes Reshma Ramachandran's objective of building a career in a hi-tech environment where she can explore her potential and contribute to the organization's growth. She has experience and interests in HR & Admin, customer service, and quality management. Her educational qualifications include an Executive Post Graduate Diploma in Business Management and a Bachelor of Business Administration. She has over 5 years of work experience in HR, administration, and customer service roles for various companies in Oman.

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Reshma Ramachandran
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223 views6 pages

Final CV Reshma

This resume summarizes Reshma Ramachandran's objective of building a career in a hi-tech environment where she can explore her potential and contribute to the organization's growth. She has experience and interests in HR & Admin, customer service, and quality management. Her educational qualifications include an Executive Post Graduate Diploma in Business Management and a Bachelor of Business Administration. She has over 5 years of work experience in HR, administration, and customer service roles for various companies in Oman.

Uploaded by

Reshma Ramachandran
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CurriculumVitae

Reshma Ramachandran
Objective
Intend to build a career with leading corporate of hi-tech environment
with committed & dedicated people that constantly challenges and
empowers my knowledge. I believe this will help me to explore myself and
Email:
Kslramachandren3@gmail.com realize my potential in the corresponding field. At the same time use my
Contact Number: 00968-98355826 experience, communication and personal skills to form a cohesive part of a

Personal Data: team for the growth of the organization.

Date of birth :13-01-1993

Sex :Female
Expertise and Interests
Nationality : Indian I have an urge to put forward my attention towards HR & Admin, Customer

Father’s Name: Ramachandran Service and Quality Management with all my dedicated efforts.

Religion : Hindu

Passport details:
Educational Qualification
Passport No : J5562625 ● Executive Post Graduate Diploma In Business

Visa: Employment Visa Management (ExPGDBM) (2016-2018) (Symbiosis Pune


(Khimji Institute)
Languages known:

English, Hindi, Malayalam ● Bachelor of Business Administration (BBA) (2011-2014)


(Madras University (Polyglot Institute)
Driving License:

Valid Oman Driving License


● Higher Secondary School Certificate (2011) (CBSE Board,
Issue Date: 30-09-2013 Oman)

● Secondary School Certificate (2009) (CBSE Board, Oman)


Professional Skills:
● Excellent Communication Skills.
● Have complete grip over English and Hindi.
● Well versed in HR & Admin related functions.
● Can start and complete tasks to meet deadlines.
● Not a receptionist but can handle phone calls and enquiries efficiently.
● Excellent knowledge of Oman Labor laws and visa processing.
● Can work regardless time limits whenever needed.
● Operational knowledge of Microsoft Office (Word, Excel, PowerPoint, Access),
HRMS.
● Ability to work under pressure.

Employment History

Horizon Fitness LLC


HR Officer
May 2017- May 2019
Job Duties & Responsibilities

● Handling payroll.
● Joining formalities of new employee.
● Preparing job offer letters.
● Support company policies & procedures with effective skills.
● Keeping HR profile of employees organized in data-based system and physical
record.
● Handling contract renewals & Non renewals of employees.
● Prepare overtime reports of workers.
● Supervision of staff discipline and compliance with the rules and policies of the
company.
● Monitor daily attendance for all employees and help them to get leave and loan
applications.
● Coordinate employee salary, leave salary and final settlement with accounts
department.
● Conduct new employee induction program.
● Handling all the queries of employees related to attendance, leaves, transfer, etc
● Administration of all contract labor.
● Maintaining various reports with regards to daily operations of HR & Admin.
● Conducting exit interviews for employees and recording them accordingly.
● Assist in evaluation of staffs.
● Arranging CV’s and interviews.
● Issuing memos, letters and warnings.

BPO Plus
Tele-Call Representative
Feb 2015 to August 2016
Job Duties & Responsibilities:
⮚ Answer questions about products or the company

⮚ Ask questions to understand customer requirements and close sales

⮚ Enter and update customer information in the database

⮚ Take and process orders in an accurate manner

⮚ Handle grievances to preserve the company’s reputation

⮚ Go the “extra mile” to meet sales quota and facilitate future sales

⮚ Keep records of calls and sales and note useful information

Polyglot Institute

HR & Admin
⮚ Checking passport renewals and informing employees

⮚ Processing visa renewals

⮚ Keeping HR profile of employees organized in data-based system and physical


record.
⮚ Applying for employment visas upon receiving clearances

⮚ Coordinate travel arrangements and the issuing of tickets as required.

⮚ Scheduling interviews for CEO

⮚ Hotel reservations & itineraries


⮚ Keeping HR profile of employees organized in data-based system and physical
record

⮚ Handling employee queries related to visa, leave , ticket booking etc.

Advance Business Services

Admin Representative

From Aug 2013 till July 2014

Job Duties & Responsibilities:


⮚ Preparing LPO for clients

⮚ Passing transactions through Tally

⮚ Preparing quotations to produce to clients.

Malabar Gold & Diamonds

Tele-Call Representative
From June 2011 to July 2012

Job Duties & Responsibilities:


⮚ Answer questions about products or the company

⮚ Ask questions to understand customer requirements and close sales

⮚ Enter and update customer information in the database

⮚ Take and process orders in an accurate manner

⮚ Handle grievances to preserve the company’s reputation

⮚ Go the “extra mile” to meet sales quota and facilitate future sales

⮚ Keep records of calls and sales and note useful information.

Declaration

I hereby declare that the above said details are true to the best of my knowledge and
belief.
Date: (Reshma. R amachandran)

Place: Muscat

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