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Arusa CV!!!!

This document is a resume for Arusa Ashraf providing personal details, employment history, qualifications, and references. It summarizes her experience working in retail and customer service roles, including at ONG Bites and Next PLC. She has A-levels in Mathematics, Business Studies, ICT, and Sociology. References are provided from previous employers and her secondary school.

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arusa51
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414 views3 pages

Arusa CV!!!!

This document is a resume for Arusa Ashraf providing personal details, employment history, qualifications, and references. It summarizes her experience working in retail and customer service roles, including at ONG Bites and Next PLC. She has A-levels in Mathematics, Business Studies, ICT, and Sociology. References are provided from previous employers and her secondary school.

Uploaded by

arusa51
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Arusa Ashraf

51 Rochford Gardens Slough Berkshire SL2 5XA


Tel: 07716116770
Email: arusa-a@live.co.uk

______________________________________________________________
Profile: __ ______________________________________
I am a creative and enthusiastic person with a diverse range of customer /
communication experience. I am a strong and effective worker who is keen to learn
and ambitious. My Great organisation skills enable me to use my own initiative to
achieve tasks. I believe that my bubbly personality encourages me to work effectively
within a team with different people from different backgrounds. I enjoy keeping myself
busy, whether that includes improving tasks or helping out team members.
______________________________________________________________
Employment History:_________________________
ONG BITES, JULY 2010- SEPTEMBER 2010.
Sales Assistant
ONG Bites is a retail outlet in Taplow which sells Chinese/Japanese food products.
• Worked as a part of a team, serving customers and acknowledging them
about the different Chinese and Japanese food products available.
• Build up on IT skills as I was required to use Microsoft Excel.
• Provide a high level of customer service and satisfaction, ensuring that
customers received a quick response to enquires. .
• Have excellent communication skills which enabled me to engage with
customers. Dealt with customers enquiries and resolved any complaints
quickly and efficiently.
• Sometimes was left in sole charge of the shop and developed my own
excellent communication and customer service skills.
• Handled with cash, credit cards and cheques (ensuring the till balanced).

NEXT PLC, JULY 2010


Summer Sale Consultant (Temp).
• Ability to work as part of a team. I was allocated to the Men’s department,
along with 8 other team members.
• Working fast and efficiently under pressure was the key to success in the
sale.
• Communication and Customer skills were vital in the Next Sale. As I had to
be able to help customers with enquires to improve the efficiency of the
business and help the day to run smoothly.
• Expected to use my own initiative when working on the shop floor. For
example; clearing path ways, hanging clothes back onto rails, helping other
team members stock up.
• Essential for me to be organised when working in a busy environment. Break
things down into smaller steps and organize a plan of action.
• Having a mature respectful and friendly attitude with customers which would
attract them. And mutual respect is fundamental in building lasting
relationships with people
Al Baraka Ltd Jan 2009- May 2009
Receptionist
Al Baraka Ltd is an Accountancy business.
• Offer great customer and communication skills to clients.
• Answer telephone calls, replying to emails, and make appointments.
• Working within a team.
• Developed my ICT skills using Microsoft Excel, Access and Sage.
______________________________________________________________
Qualifications: __________________________
Wexham Secondary School 2004 – 2009
GCSE Subjects Grades
Mathematics A
ICT A*
Business Studies B
Geography B
Electronics B
English Literature C
English Language C
French C
PE C

Wexham Secondary School 2009- To Date


A Level Subjects Predicted Grades
Mathematics B
Business Studies B
ICT B
Sociology C

______________________________________________________________
Other details_______________________________
Languages Fluent English & Urdu.
IT Skills Microsoft Excel & Access.
Driving licence Full/Clean
Interests Henna Painting & Team member of school netball team.

______________________________________________________________
References________________________________
ONG BITES Al-Baraka Ltd Wexham School
Katherine Ong Saira Khawaja Mr Phill Ringcell
Unit 6 Bishop Centre 18-20 Park Street Norway Drive
Bath Road Slough Slough
Maidenhead Berkshire Berkshire
SL6 0NX SL1 1PD SL2 5QP
Tel: 0707920888081 Tel: 07739918370 Tel: 01753 526797

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