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Ellie Sophia Ghosh: 06-01-2001 Contact: 07904470905 Location London

Ellie Ghosh is a self-motivated administrator with over 2 years of experience as a personal assistant and administrator. She has excellent communication, organizational, and technical skills. Her experience also includes over 2 years working in beauty retail at Dior and Christian Louboutin at Harrods, where she provided excellent customer service and product expertise. She was also self-employed for 2 years running her own beauty business with an established client base.

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90 views3 pages

Ellie Sophia Ghosh: 06-01-2001 Contact: 07904470905 Location London

Ellie Ghosh is a self-motivated administrator with over 2 years of experience as a personal assistant and administrator. She has excellent communication, organizational, and technical skills. Her experience also includes over 2 years working in beauty retail at Dior and Christian Louboutin at Harrods, where she provided excellent customer service and product expertise. She was also self-employed for 2 years running her own beauty business with an established client base.

Uploaded by

ellieghosh12345
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Ellie Sophia Ghosh

06-01-2001

Contact:
07904470905
Email: ellieghosh12345@gmail.com
Location
LONDON

Professional Summary
I am a Self motivated, organized and reliable administrator, with many years of in office
experience. I am highly capable of dealing with in-going and out-going correspondence,
complaints and queries. I am a friendly communicator, and have an excellent knowledge of
producing documents, spreadsheets and keeping databases up to date. I can work on a
timescale, under pressure and can easily adapt to change.
I have many transferable skills and hope to make a great addition to your team!

WORK HISTORY in
Full time Personal Assistant/Administrator
Jan 2020- 2022
Company: MisterBin Disposal LTD

● Processed mail, email and phone enquiries, minimizing correspondence backlogs.


● Drafted correspondence, compiled reports and prepared presentations with keen
attention to detail.
● Organized personal and professional calendars, supplying timely reminders of upcoming
meetings and events.
● Checked and opened mail, enabling prompt response to correspondence, bills and
invoices.
● Professionally greeted clients and delivered friendly, knowledgeable assistance.
● Created engaging presentations, spreadsheets and reports.
● Liaised with customers to resolve enquiries, appointment requests and billing questions.
● Organized physical files and digitized records to support ease of access and GDPR
compliance.
● Effectively managed incoming and outgoing mail to maximize office efficiency.
● Coached and trained administrative staff to fulfill tasks and projects.
● Oversaw database to maintain updated records and accuracy.
● Updated website content to feature announcements and developments.
● Kept the reception area clean and neat to give visitors a positive impression of the
company.

Dior Beauty , Harrods — Beauty Associate


January 2023- September

My role was a full time beauty associate. My job included makeovers and making sure
customers are happy and satisfied with their service at Dior. I have built a big clientele while
working at Dior.

Duties -
Product knowledge- comprehensive knowledge of products with ability to make expert
recommendations for customers
Building clients profiles
Good customer service skills- dealt with rude and frustrated customers in a calm and friendly
manner to solve any problems
Team work- assisting colleagues to achieve their targets, always helping if any of my colleagues
we’re struggling. Always being supportive.

Christian Louboutin , Harrods — Beauty Associate


September 2022-February 2023

Duties -
• Greet visitors or callers and handle their enquiries, or direct them to the appropriate people
according to their requirements.
• Maintain sales records.
• Attending events each month for the business as it helps customers to come in and learn more
about the beauty products in depth,
• Booking clients in for makeovers and handling all enquiries.
• Building strong relationships with customers.
• Excellent skills in colours combination and skin tone management.
• Used active listening and relationship-building skills to assess customer needs, build rapport
and connect viable solutions
E Beauty Room , — Self employment
January 2020 -
I also have experience in Beauty Therapy, which I have worked very hard towards.I started my
own beauty business and became self-employed in 2020 . I built up a great client base and
social media page for my work. I also created my own products to sell to my customers which
was an excellent experience as many of my clients loved using the product I would create. I also
feel that it has a strong impact on me, both in terms of being mentally challenging and as a
hands-on profession. I used an online booking system called booksy which had many excellent
reviews. I am a very hard worker and very dedicated to my work. I managed and made sure
everything went successful
Business instagram page- @ebeaautyroom__
Education
GCSE
2016- Ysgol Bryntawe
English- A
Mathematics- A
Welsh literature and language- A
IT studies- A
Health and social care- A
Business studies- A
A level
Health and social care
Customer service

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