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NQA Business Profile 2019

NQA is a global certification body that provides certification, assessment, and training services for various management system standards. It has regional offices in London, Boston, and Shanghai, operates in over 70 countries, and has over 300 accredited certifications. NQA's services include certification against standards for quality, environmental, health and safety, information security, food safety, and other management systems. It has accreditations from various national accreditation bodies around the world. NQA works with large multinational clients across industries to help them improve processes, reduce risks and costs, and ensure legal compliance through third-party certification against internationally recognized standards.

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0% found this document useful (0 votes)
594 views38 pages

NQA Business Profile 2019

NQA is a global certification body that provides certification, assessment, and training services for various management system standards. It has regional offices in London, Boston, and Shanghai, operates in over 70 countries, and has over 300 accredited certifications. NQA's services include certification against standards for quality, environmental, health and safety, information security, food safety, and other management systems. It has accreditations from various national accreditation bodies around the world. NQA works with large multinational clients across industries to help them improve processes, reduce risks and costs, and ensure legal compliance through third-party certification against internationally recognized standards.

Uploaded by

denny simamora
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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NQA

Business Profile
LONDON

BOSTON

3
SHANGHAI

Regional Office

70 Countries

4 Cities in Indonesia
NQA GROUP
300+
30
70 10.000

10 36,500+
NQA SERVICES

Certification

Assessment

Tr a i n i n g
NQA SCHEMES

✔ISO 9001 ✔ISO 14001 ✔OHSAS 18001/ISO 45001


(Quality) (Environmental) (Occupational Health & Safety)

✔AS 9100 ✔IATF 16949 ✔ISO 27001/ISO 20000-1


(Aerospace) (Automotive) (Information Security)

✔AS 9110 ✔ISO 50001 ✔ISO 22000/FSSC 22000


(Aerospace Maintenance & Repair) (Energy) (Food Safety)

✔AS 9120 ✔ISO 13485 ✔ISO 37001


(Aerospace Distribution) (Medical Devices) (Anti-Bribery)

✔ISO 22301 ✔TL 9000 ✔ISO 55001


(Business Continuity) (Telecommunications) (Asset)
NQA ACCREDITATIONS

• UKAS - the United Kingdom Accreditation • NABCB - is internationally recognized and


Service for which we have one of the widest represents the interests of the Indian industry
scope of accreditation covering most economic at international forums through membership
sectors. and active participation with the objective
of becoming a signatory to international Multilateral
/Mutual Recognition Arrangements
• ANAB - the ANSI-ASQ National (MLA / MRA).
Accreditation Board in the USA.
• DAC - the Dubai Accreditation Centre is the official
body in the Emirate of Dubai responsible for assessing
and accrediting the competence of organizations in the
• IATF - the International Automotive Task field of certification of management systems.
Force for the provision of certification against
IATF 16949 (Automotive Quality
Management).
• ACCREDIA - is the sole national accreditation body
appointed by the Italian Government. They accredit
• CNCA - is the national accreditation body of Certification Bodies and Inspection and Testing
China, unitarily responsible for the Laboratories for the conformity of products, processes
accreditation of certification bodies, and systems.
laboratories and inspection bodies.
NQA VALUED
CLIENTS
• L-3 Communications • NASA Space Centers
• Raytheon • Space Systems Loral
• Cessna • Honeywell
• Boeing • Lockheed Martin
• Canon, Inc. • Primex (Olin Aerospace)
• Caterpillar, Inc. • Pilot Software
• EMC Corporation • Ecolab
• Fluke Corporation • Graybar Electric
• GE Capital Technology • Pimco
• OK City Air Logistics Center • AT&T
CERTIFICATION
BENEFITS
CERTIFICATION: BENEFITS

• Business credentials and brand enhancement


• Win more business - aligned with procurement requirements
• Staff engagement
• Opportunity to reduce costs, risk, waste
• Legal compliance
• Company wide consistency
• Structured processes and procedures
• Improve internal communication
• Can help you to meet the regulatory challenges of the future
DEVELOPING

STEPS
DEVELOPING STEPS

Kick off Steering MR & Understanding Documentation


Meeting Committee ISO Team ISO & Training
(consultant support)

Implementation

Internal Audit
Training

CERTIFICATION Management Internal Audit &


By NQA Review Corrective Action
CERTIFICATION
PROCESS
Questioner Visit before contract Contract Agreement

Document Review/Stage 1 Pre - Audit (Optional)

Initial Review / Stage 2

Follow-up Audit

Certification Issue

Surveillance Audit
Special Visit
Change Scope

Renewal Audit
CERTIFICATION: 7 STEP PROCESS
We are passionate about helping our clients to
improve their products, processes and
people so they can deliver excellent
customer satisfaction.

By following this simple 7 step process you can join


NQA with ease:
CERTIFICATION: STAGE 1

The purpose of this audit is to confirm that your organization is ready for full
assessment. The assessor will:

 Confirm that the management system conforms to the requirements of the standard
 Confirm its implementation status
 Confirm the scope of certification
 Check legislative compliance
 Produce a report that identifies any non-compliance or opportunities for improvement
and agree a corrective action plan if required
 Produce an assessment plan and confirm a date for the Stage 2 assessment visit.
CERTIFICATION: STAGE 2

The purpose of this audit is to confirm that the management system fully
conforms to the requirements of the Standard in practice. The assessor will:

 Undertake sample audits of the processes and activities defined in the scope of
certification.
 Document how the system complies with the standard by using objective evidence.
 Report any non-compliances or opportunities for improvement.
 Produce a surveillance plan and agree a date for the first annual surveillance visit.
 If the assessor identifies any major non-conformances, certification cannot be issued until
correction and corrective action is taken and verified. Accreditation requirements stipulate
that if this is not completed within 6 months, then certification cannot be recommended
without a further stage 2 assessment.
NQA CERTIFICATION LOGO
MAINTAINING CERTIFICATION

Surveillance audits are undertaken periodically to ensure that compliance to


the chosen Standard is maintained throughout the three year certification
cycle.

The frequency and duration of surveillance is dependant on factors including:

 Size and structure of organization


 Complexity and risk of activities
 Number of management systems standards included in the scope of certification
NQA CERTIFICATE
TRANSFER TO NQA?
WHY TRANSFER TO NQA?

• Fresh Pair of Eyes – ensures you get the most


value out of your certification.

• Global Consistency – we regularly calibrate


our auditors and have strong experience of
managing large multi-site contracts to ensure a
consistent global audit approach and technique.

• Cost – NQA UK operate a fully inclusive fee. This means all travel and expenses to mainland UK are
included in our day rate. We also DO NOT charge any other fee such as a certification fee, or
administration fee.

• Added Value – audit report, audit comply, industry expertise – not just standard knowledge, auditor
consistency.
TRANSFER PROCESS
TRAINING SERVICES
TRAINING SERVICES

Accredited Training Courses

 E-learning / Live Webinars – in your own time


 Public Training – Nationwide Locations
 In-house Training – at a venue of your choice

Range of Courses (Quality, Environment, Energy, H&S,


InfoSec, Anti Bribery & Corruption, Risk & Asset and Integrated
Management)

• e-Learning Introduction FREE FOR NQA CLIENTS


• 1 day Introduction Courses
• 2 day Implementation Courses
• 2 day Internal Auditor – NQA or IRCA
• 5 day Lead Auditor – NQA or IRCA
E-LEARNING BENEFITS

Sign up to NQA’s Training Portal:


 All material needed is in front of you and you can go
back to it at any point
 Can be taken in your own time
 All progress is saved as you go along so you can come
back to it at any point
 It’s all online so eliminates the need for travel or taking
time away from the office
 Easy to use and follow
 Print or save your certificate immediately, no waiting
for results
FURTHER SUPPORT
FURTHER SUPPORT:
ANY QUESTIONS?

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