PowerScan™ Retail

PM9500-RT
Industrial Cordless Handheld
Area Imager Bar Code Reader

Quick Reference Guide

Datalogic USA, Inc.
959 Terry Street
Eugene, OR 97402
USA
Telephone: (541) 683-5700
Fax: (541) 345-7140

©2013-2017 Datalogic S.p.A. and/or its affiliates

 All rights reserved.  Without limiting the rights under copy-

right, no part of this documentation may be reproduced,
stored in or introduced into a retrieval system, or transmitted
in any form or by any means, or for any purpose, without the
express written permission of Datalogic S.p.A. and/or its affil-
iates.
Owners of Datalogic products are hereby granted a
non-exclusive, revocable license to reproduce and transmit
this documentation for the purchaser's own internal business
purposes. Purchaser shall not remove or alter any proprietary
notices, including copyright notices, contained in this docu-
mentation and shall ensure that all notices appear on any
reproductions of the documentation.
Should future revisions of this manual be published, you can
acquire printed versions by contacting your Datalogic repre-
sentative. Electronic versions may either be downloadable
from the Datalogic website (www.datalogic.com) or provided
on appropriate media. If you visit our website and would like
to make comments or suggestions about this or other Data-
logic publications, please let us know via the "Contact Data-
logic" page.

Disclaimer
Datalogic has taken reasonable measures to provide informa-
tion in this manual that is complete and accurate, however,
Datalogic reserves the right to change any specification at any
time without prior notice.
Datalogic and the Datalogic logo are registered trademarks of
Datalogic S.p.A. in many countries, including the U.S. and the
E.U. PowerScan is a trademark of Datalogic S.p.A. and/or its
affiliates, registered in many countries, including the U.S. and
the E.U. All other brand and product names may be trade-
marks of their respective owners.

Patents
See www.patents.datalogic.com for patent list.

See the Regulatory Addendum included with your

product for additional regulatory, safety and legal
information.
 Table of Contents
END USER SOFTWARE LICENSE AGREEMENT (EULA) ............... iii
Software Product Policy ................................................................ vi
Description ....................................................................................... 1
General Features .................................................................... 1
Using the PowerScan™ PM9500-RT .............................................. 2
Installing the Battery Pack ............................................................ 3
Charging the Batteries .......................................................... 6
Changing the Batteries ................................................ 6
Programming ...................................................................................8
Using Programming Bar Codes ............................................8
Configure Other Settings ....................................................... 8
Resetting Product Defaults .................................................. 8
Compatibility with the PowerScan™ 8000 family ............... 9
Set Date and Time .......................................................................... 9
Linking the Reader ........................................................................10
Link Datalogic RF Devices to Base............................ 10
Power Off .......................................................................................10
Reading Parameters .....................................................................11
Good Read Green Spot Duration ........................................11
Digital Watermark Reading .................................................12
Operating Mode .............................................................................13
Scan Mode ............................................................................13
Motion Aiming Control ........................................................15
Pick Mode .......................................................................................15
Multiple Label Reading .................................................................16
Technical Specifications ...............................................................16
LED and Beeper Indications .........................................................19
Error Codes ....................................................................................22
Cleaning ..........................................................................................23
Datalogic Limited Factory Warranty ...........................................24
Ergonomic Recommendations ....................................................26
Support Through the Website .....................................................27
Hex-Numeric Keypad ....................................................................28

Quick Reference Guide i

ii PowerScan™ Retail PM9500-RT
 DATALOGIC IP TECH S.R.L.
END USER SOFTWARE LICENSE AGREEMENT (EULA)
FOR THE POWERSCAN™ 9500
Notice to End User: There are two types of software covered by this END USER
LICENSE AGREEMENT ("EULA"): (1) The Datalogic Product you have acquired con-
tains embedded software ("Embedded Software") which is integral to the Product's
operation; and (2) Optional Application Software provided to you on an optional
basis ("Application Software"). Embedded Software and Application Software are
collectively referred to as "Software" and are subject to the terms and conditions
contained in this EULA. Software is provided only for use with, and for authorized
end users of, the Datalogic PowerScan™ 95XX ("Product"). Portions of the Embed-
ded Software include or operate with Open Source software or libraries ("Open
Source"). Use of Open Source is subject to the Open Source licenses available at
the following website: http://www.datalogic.com/oss.
This EULA (End User Software License Agreement) ("EULA” or "Agreement") is a
legally binding agreement governing the licensing of the Software and Documen-
tation by Datalogic IP Tech S.r.l. and its subsidiaries and affiliates ("Datalogic") to
the entity or person who has purchased or otherwise acquired a Datalogic Product
("End User"). For purposes of this Agreement, any software that is not Embedded
Software or Application Software is software associated with a separate end-user
license agreement is licensed to you under the terms of that license agreement.
Datalogic and End User hereby agree as follows:

1. Definitions
1.1 "Affiliate" means a business entity currently existing or later acquired that is
controlled by, or is under common control with Datalogic S.p.A.
1.2 "Documentation" means materials such as user's guides, program reference
guides, quick reference guides, manuals, or similar materials associated with
or related to the Datalogic Product, whether in printed, "online", or other form.
1.3 "Proprietary Information" means: (a) source code, object code, software, docu-
mentation, and any related internal design, system design, data base design,
algorithms, technology, technical data or information, implementation tech-
niques, and trade secrets related to the Software, (b) any other trade secrets
marked appropriately or identified as proprietary or confidential, and (c) any
information that End User, under the circumstances, should recognize as con-
fidential. Proprietary Information does not include any information that the
receiving party can establish was (1) in the public domain, (2) already in the
receiving party's possession or rightfully known prior to receipt, (3) rightfully
learned from a third party not in violation of any other's proprietary rights, or
(4) independently developed without access to Proprietary Information.
1.4 "Datalogic Product" means the Datalogic Powerscan™ series scanner product,
including all embedded Software in and all Documentation related to such
product, which has been purchased or otherwise acquired by End User,
whether obtained directly or indirectly from Datalogic.
1.5 "Software" means any software or computer programs of Datalogic or its third
party licensors in machine readable form which is embedded in the Datalogic
Product, whether obtained directly or indirectly from Datalogic, including any
replacement, update, upgrade, enhancement or modification.

2. Scope Of License Granted

2.1 Datalogic grants to End User a personal non-exclusive, non-transferable, per-
petual license to use the Software, solely on the Datalogic Product in which it
is embedded ("designated Datalogic Product"), in machine-readable form only,
solely for End User's internal business purposes. This Agreement does not
convey ownership of the Software to End User. Title to the Software shall be
and remain with Datalogic or the third party from whom Datalogic has
obtained a licensed right. As used in this Agreement, the term "purchase" or
its equivalents when applied to the Software shall mean "acquire under
license." End User is not entitled to receipt or use of the source code to any
Software.
2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer, or
otherwise reproduce or remanufacture the Software, whether modified or
unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or otherwise
transfer the Software to any other person or organization, for purposes other
than as expressly provided in this Agreement, without Datalogic's prior written
consent.

Quick Reference Guide iii

3. Transfers, Support
3.1 Any copying, installing, reproduction, remanufacture, reverse engineering,
electronic transfer, or other use of the Software on other than the designated
Datalogic Product will be a material breach of this Agreement. However, Data-
logic may elect not to terminate this Agreement or the granted licenses, but
instead may elect to notify End User that End User is deemed to have ordered
and accepted a license for each breaching use. End User shall pay Datalogic
the applicable list price for such licenses as of the date of such breach.
3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or other-
wise transfer the Datalogic Product to any third party unless such third party
agrees with Datalogic in writing to be bound by the terms and conditions of
this Agreement. Any such transfer of the Datalogic Product absent such
agreement shall be null and void.
3.3 End User may obtain support for Software from Datalogic at Datalogic's stan-
dard support fees and under Datalogic's standard support terms and condi-
tions in effect at the time the support is requested.

4. Intellectual Property
End User acknowledges that the Software comprises valuable trade secrets of
Datalogic or Datalogic's third party licensors and that the Software is protected by
United States copyright law and trade secret law, and by all applicable interna-
tional intellectual property laws and treaty provisions . The license set forth in this
Agreement does not transfer to End User any ownership of Datalogic's or its third
party licensors' copyrights, patents, trademarks, service marks, trade secrets, or
other intellectual property rights and End User shall have no right to commence
any legal actions to obtain such rights. End User shall not remove, modify, or take
any other action that would obscure any copyright, trademark, patent marking, or
other intellectual property notices contained in or on the Datalogic Product.

5. Proprietary Information
5.1 End User acknowledges that Proprietary Information is the confidential, pro-
prietary, and trade secret property of Datalogic and Datalogic's third party
licensors and End User acquires no right or interest in any Proprietary Infor-
mation.
5.2 End User shall not disclose, provide, or otherwise make available the Propri-
etary Information of Datalogic or its third party licensors to any person other
than End User's authorized employees or agents who are under confidentiality
agreement, and End User shall not use the Proprietary Information other than
in conjunction with use of the Datalogic Product exclusively for End User's
internal business purposes. End User shall take steps to protect the Propri-
etary Information no less securely than if it were End User's own intellectual
property.
5.3 The provisions of this Proprietary Information Section shall survive and con-
tinue for five (5) years after the termination of this Agreement.

6. Limited Warranty
6.1 Datalogic warrants that, under normal use and operation, the Datalogic Prod-
uct will conform substantially to the applicable Documentation for the period
specified in the Documentation. During this period, for all reproducible non-
conformities for which Datalogic has been given written notice, Datalogic will
use commercially reasonable efforts to remedy nonconformities verified by
Datalogic. End User agrees to supply Datalogic with all reasonably requested
information and assistance necessary to help Datalogic in remedying such
nonconformities. For all defects reported to Datalogic within the warranty
period, Datalogic's liability is limited to providing End User with one copy of
corrections or responding to End User's problem reports according to Data-
logic's standard assistance practices. Datalogic does not warrant that the
product will meet End User's requirements or that use of the product will be
uninterrupted or error free, or that Datalogic's remedial efforts will correct any
nonconformance. This limited warranty does not cover any product that have
been subjected to damage or abuse, whether intentionally, accidentally, or by
neglect, or to unauthorized repair or unauthorized installation, and shall be
void if End User modifies the product, uses the product in any manner other
than as established in the Documentation, or if End User breaches any of the
provisions of this Agreement.
6.2 EXCEPT AAS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS
PROVIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCT,
AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

iv PowerScan™ Retail PM9500-RT

7. Infringement
To the maximum extent permitted by law, End User agrees to defend, indemnify
and hold harmless Datalogic, its affiliates and their respective directors, officers,
employees and agents from and against any and all claims, actions, suits or pro-
ceedings, as well as any and all losses, liabilities, damages, costs and expenses
(including reasonable attorney’s fees) arising out of or accruing from (a) the End
User’s use of Software, (b) any application the End User develops on the Software
that infringes any Intellectual Property Rights of any person or defames any per-
son or violates their rights of publicity or privacy, and (c) any non-compliance by
the End User of this Agreement.

8. Limitation Of Liability
DATALOGIC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY
OTHER PARTY. IN NO EVENT SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY,
WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE
OR FEE PAID BY END USER FOR THE DATALOGIC PRODUCT. UNDER NO CIRCUM-
STANCES SHALL DATALOGIC BE LIABLE TO END USER OR ANY THIRD PARTY FOR
LOST PROFITS, LOST DATA, INTERRUPTION OF BUSINESS OR SERVICE, OR FOR ANY
OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE,
EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF DATALOGIC HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Government Restricted Rights; International Use

9.1 Use, duplication, or disclosure of the Software by the U.S. Government is sub-
ject to the restrictions for computer software developed at private expense as
set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or
52.227-19 or in the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013(c)(1)(ii), whichever is applicable.
9.2 If End User is using the Datalogic Product outside of the United States, End
User must comply with the applicable local laws of the country in which the
Datalogic Product is used, with U.S. export control laws, and with the English
language version of this Agreement. The provisions of the "United Nations
Convention on International Sale of Goods" shall not apply to this Agreement.

10. Termination
10.1Either party may terminate this Agreement or any license granted under this
Agreement at any time upon written notice if the other party breaches any
provision of this Agreement.
10.2Upon termination of this Agreement, End User immediately shall cease using
any nonembedded software and shall return to Datalogic or destroy all non-
embedded software covered by this Agreement, and shall furnish Datalogic
with a certificate of compliance with this provision signed by an officer or
authorized representative of End User. For embedded software, End User
agrees to sign a waiver prepared by Datalogic concerning further use of the
embedded Software. End User's resumed or continued use of the embedded
Software after termination shall constitute End User's agreement to be bound
by the terms and conditions of this Agreement for such use.

11. General Provisions

11.1 Entire Agreement; Amendment. This document contains the entire agree-
ment between the parties relating to the licensing of the Software and super-
sedes all prior or contemporaneous agreements, written or oral, between the
parties concerning the licensing of the Software. This Agreement may not be
changed, amended, or modified except by written document signed by Data-
logic.
11.2 Notice. All notices required or authorized under this Agreement shall be given
in writing, and shall be effective when received, with evidence of receipt.
Notices to Datalogic shall be sent to the attention of Datalogic IP Tech S.r.l.,
Legal & IP Department, Via San Vitalino 13, 40012 Calderara di Reno (Bologna),
Italy or such other address as may be specified by Datalogic in writing.
11.3 Waiver. A party's failure to enforce any of the terms and conditions of this
Agreement shall not prevent the party's later enforcement of such terms and
conditions.
11.4 Governing Law; Venue: Both parties agree to the application of the laws of the
country in which End User obtained the license to govern, interpret, and
enforce all of End User’s and Datalogic’s respective rights, duties, and obliga-
tions arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles. The United Nations
Convention on Contracts for the International Sale of Goods does not apply.

Quick Reference Guide v

 Software Product Policy

All rights, duties, and obligations are subject to the courts of the country in
which End User obtained the license. For licenses granted by Licensee who
operates in the countries specified below, the following terms applies.
For Americas.
This Agreement is governed by the laws of the State of Oregon. This Agree-
ment and the rights of the parties hereunder shall be governed by and con-
strued in accordance with the laws of the State of Oregon U.S.A, without
regard to the rules governing conflicts of law. The state or federal courts of the
State of Oregon located in either Multnomah or Lane counties shall have
exclusive jurisdiction over all matters regarding this Agreement, except that
Datalogic shall have the right, at its absolute discretion, to initiate proceedings
in the courts of any other state, country, or territory in which End User resides,
or in which any of End User's assets are located. In the event an action is
brought to enforce the terms and conditions of this Agreement, the prevailing
party shall be entitled to reasonable attorneys’ fees, both at trial and on
appeal.
For Europe, Middle East and Africa
This Agreement is governed by the laws of Italy. This Agreement and the
rights of the parties hereunder shall be governed by and construed in accor-
dance with the laws of Italy, without regard to the rules governing conflicts of
law. Italian Court of Bologna shall have exclusive jurisdiction over all matters
regarding this Agreement, except that Datalogic shall have the right, at its
absolute discretion, to initiate proceedings in the courts of any other state,
country, or territory in which End User resides, or in which any of End User's
assets are located. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reason-
able attorneys’ fees, both at trial and on appeal.
For Asia- Pacific Countries
This Agreement is governed by the laws of the State of Hong Kong. This
Agreement and the rights of the parties hereunder shall be governed by and
construed in accordance with the laws of the State of Hong Kong without
regard to the rules governing conflicts of law. The Court of Hong Kong shall
have exclusive jurisdiction over all matters regarding this Agreement, except
that Datalogic shall have the right, at its absolute discretion, to initiate pro-
ceedings in the courts of any other state, country, or territory in which End
User resides, or in which any of End User's assets are located. In the event an
action is brought to enforce the terms and conditions of this Agreement, the
prevailing party shall be entitled to reasonable attorneys’ fees, both at trial
and on appeal.
11.5 Attorneys' Fees. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reason-
able attorneys' fees, both at trial and on appeal.

- END -

Software Product Policy

Datalogic reserves the right to ship its products with the
latest version of software/firmware available. This pro-
vides our customers with the very latest in Datalogic soft-
ware technology.
The only exception to this policy is when the buyer has a
signed contract with Datalogic that clearly defines the
terms and conditions for making software/firmware
changes in products shipped to the buyer.
To arrange for a Software Maintenance and Support
Agreement please contact your Datalogic sales person.

vi PowerScan™ Retail PM9500-RT

 Powerscan™ PM9500-RT
Description
The PowerScan™ Retail 9500 series is the first handheld
scanners family on the market capable of reading digital
watermarks, including Digimarc® Barcode.
The PowerScan™ PM9500-RT is a feature-rich and rugged
area imager reader. It is offered in several different mod-
els to better fit the different needs of each customer.
The table below shows the unique features of each model:

Model P/N Optical feature

Standard optic, standard and low density
PM9500-XX-YY-RT
codes
Standard optic, standard and low density
PM9500-XX-DKYY-RT
codes. Display and 16 keys keypad

General Features
To read a symbol or capture an image, you sim-
ply aim the reader and pull the trigger. Since
Omni-directional
the PowerScan™ PM9500-RT is a powerful
Operating
omni-directional reader, the orientation of the
symbol is not important.

Thanks to powerful algorithms, PowerScan™

PM9500-RT reliably decodes all major 1D (linear)
barcodes, 2D stacked codes (such as PDF417), 2D
matrix symbols (such as DataMatrix), postal
Decoding
codes (such as POSTNET, PLANET). The data
stream — acquired from decoding a symbol — is
rapidly sent to the host. The reader is immedi-
ately available to read another symbol.

The string of a decoded code may be processed

Formatting and
according to either a simple or advanced data
Concatenating
formatting and be concatenated.

An autoscan command causes the reader to

Autoscanning scan continuously and to monitor the central
zone of its reading area.

Quick Reference Guide 1

Using the PowerScan™ PM9500-RT

Flash technology allows you to upgrade the

PowerScan™ PM9500-RT reader as new sym-
Flash Memory
bologies are supported or as new features
become available.

The reader can be set up to select and output a

subset of data elements from USA Driver
License PDF417 barcodes. This feature can be
USA Driver License
enabled using either Datalogic Aladdin™ or the
Parsing
barcodes in the USA Driver License Parsing
Quick Reference Guide (QRG), available on the
Datalogic website.

Using the PowerScan™ PM9500-RT

The PowerScan™ PM9500-RT normally functions by cap-
turing and decoding bar codes. The reader is equipped
with an internal Motionix™ motion-sensing function which
activates the aiming system on device motion. The intelli-
gent aiming system indicates the field of view which
should be positioned over the bar code:

Table 1. Aiming System

AIMER PATTERN

The field of view indicated by the aiming system will be

smaller when the reader is closer to the bar code and
larger when it is farther from the code. Symbologies with
smaller bars or elements (mil size) should be read closer
to the unit. Symbologies with larger bars or elements (mil
size) should be read farther from the unit.
If the entire bar code is within the aiming field, you will get
a good read. Successful reading is signaled by an audible
tone plus a good-read green spot LED indicator.

2 PowerScan™ Retail PM9500-RT

 Installing the Battery Pack

Reference the PowerScan™ 9500 Product Reference Guide

(PRG) for more information about this feature and other
programmable settings.

Installing the Battery Pack

To install, charge and/or do any other action on the bat-
tery, follow the instructions in this manual.

To charge the Battery Pack, See “Charging

the Batteries” on page 6.
Datalogic recommends annual replacement
of rechargeable battery packs to ensure
NOTE maximum performance.

Do not discharge the battery using any

device except for the scanner. When the bat-
tery is used in devices other than the desig-
nated product, it may damage the battery or
WARNING reduce its life expectancy. If the device
causes an abnormal current to flow, it may
cause the battery to become hot, explode or
ignite and cause serious injury.
Lithium-ion battery packs may get hot,
explode or ignite and cause serious injury if
exposed to abusive conditions. Be sure to
follow the safety warnings that follow:
• Do not place the battery pack in fire or heat.
• Do not connect the positive terminal and
negative terminal of the battery pack to each
other with any metal object (such as wire).
• Do not carry or store the battery pack
together with metal objects.

Quick Reference Guide 3

Installing the Battery Pack

• Do not pierce the battery pack with nails,

strike it with a hammer, step on it or other-
wise subject it to strong impacts or shocks.
• Do not solder directly onto the battery pack.

WARNING • Do not expose the battery pack to liquids, or

allow the battery to get wet.
• Do not apply voltages to the battery pack
contacts.
In the event the battery pack leaks and the
fluid gets into your eye, do not rub the eye.
Rinse well with water and immediately seek
medical care. If left untreated, the battery
fluid could cause damage to the eye.
Always charge the battery at 32° – 113°F (0°
- 45°C) temperature range.
Use only the authorized power supplies, bat-
tery pack, chargers, and docks supplied by
CAUTION your Datalogic reseller. The use of any other
power supplies can damage the device and
void your warranty.
Do not disassemble or modify the battery.
The battery contains safety and protection
devices, which, if damaged, may cause the
battery to generate heat, explode or ignite.
Do not place the battery in or near fire, on
stoves or other high temperature locations.
Do not place the battery in direct sunlight, or
use or store the battery inside cars in hot
weather. Doing so may cause the battery to
generate heat, explode or ignite. Using the
battery in this manner may also result in a
loss of performance and a shortened life
expectancy.
Do not place the battery in microwave ovens,
high-pressure containers or on induction
cookware.
Immediately discontinue use of the battery
if, while using, charging or storing the bat-
tery, the battery emits an unusual smell,
feels hot, changes color or shape, or appears
abnormal in any other way.

4 PowerScan™ Retail PM9500-RT

 Installing the Battery Pack

Do not replace the battery pack when the

device is turned on.
Do not remove or damage the battery pack’s
label.
CAUTION Do not use the battery pack if it is damaged
in any part. Battery pack usage by children
should be supervised.

As with other types of batteries, Lithium-Ion (LI) batteries

will lose capacity over time. Capacity deterioration is
noticeable after one year of service whether the battery is
in use or not. It is difficult to precisely predict the finite life
of a LI battery, but cell manufacturers rate them at 500
charge cycles. In other words, the batteries should be
expected to take 500 full discharge / charge cycles before
needing replacement. This number is higher if partial dis-
charging / recharging is adhered to rather than full / deep
discharging.
The typical manufacturer advertised useful life of LI bat-
teries is one to three years, depending on usage and num-
ber of charges, etc., after which they should be removed
from service, especially in mission critical applications. Do
not continue to use a battery that is showing excessive
loss of capacity, it should be properly recycled / disposed
of and replaced. For most applications, batteries should
be replaced after one year of service to maintain customer
satisfaction and minimize safety concerns.
Collect and recycle waste batteries separately from the
device in comply with European Directive 2006/66/EC,
2011/65/EU, 2002/96/EC, 2012/19/EU, and subsequent
modifications, US and China regulatory and others laws
and regulations about the environment.

Quick Reference Guide 5

Installing the Battery Pack

Charging the Batteries

Once the BC 90x0 is powered, you can charge the reader's
batteries. Place the PowerScan™ M9500 into the BC 90x0
cradle. The Reader LED on the cradle/battery charger
turns red. The battery is completely charged when the
Reader LED on the cradle/battery charger turns green.

Changing the Batteries

Fixed Pack Models
1. Unscrew the bottom of the handle as shown to
release the battery.
2. Pull down to remove the battery.

1
2

Removable Pack models

1. Push the button at the bottom of the handle as
shown to release the battery.
2. Pull down to remove the battery.

1
2

6 PowerScan™ Retail PM9500-RT

 Installing the Battery Pack

Do not incinerate, disassemble, short ter-

minals or expose to high temperature. Risk
of fire, explosion. Use specified charger
only. Risk of explosion if the battery is
replaced by an incorrect type. Dispose of
WARNING the batteries as required by the relevant
laws in force.

Quick Reference Guide 7

Programming

Programming
The reader is factory-configured with a set of standard
default features. Customize your reader through use of
the programming bar codes available in the PowerScan™
PM9500-RT. Check the corresponding features section for
your interface, and also the Data Editing and Symbologies
chapters of the PRG.

Using Programming Bar Codes

This manual contains bar codes which allow you to recon-
figure your reader. Some programming bar code labels,
like the "Reset Default Settings" on page 8, require only
the scan of that single label to enact the change.
Other bar codes require the reader to be placed in Pro-
gramming Mode prior to scanning them. Scan an ENTER/
EXIT bar code once to enter Programming Mode; scan the
desired parameter settings; scan the ENTER/EXIT bar
code again to accept your changes, which exits Program-
ming Mode and returns the reader to normal operation.

Configure Other Settings

Additional programming bar codes are available in the
PRG to allow for customizing programming features. If
your installation requires different programming than the
standard factory default settings, refer to the PRG.

Resetting Product Defaults

If you aren’t sure what programming options are in your
reader, or you’ve changed some options and want custom
factory settings restored, scan the bar code below to reset
the reader to initial configuration. Reference the PRG for
other options, and a listing of standard factory settings.
Factory defaults are based on the interface
type. Be sure your reader is configured for
the correct interface before scanning this
label.
NOTE

Reset Default Settings

8 PowerScan™ Retail PM9500-RT

 Set Date and Time

Compatibility with the PowerScan™ 8000

family
The PM9500-RT can be programmed to operate in a mode
compatible with the PowerScan™ 8000 family. For further
details and for the relevant configuration strings and
labels, refer to the PRG.

Set Date and Time

1. Scan the Enter/Exit Programming bar code
below to set date and time.

ENTER/EXIT PROGRAMMING MODE

2. Scan the Set Date bar code + six digits for Year,
Month and Day (YYMMDD) from the Hex-
Numeric Keypad on page 28.

Set Date
3. Scan Set Time + six digits for Hours, Minutes and
Seconds (HHMMSS) from the Hex-Numeric Key-
pad on page 28.

Set Time
4. Scan the Enter/Exit Programming bar code to
complete.

Quick Reference Guide 9

Linking the Reader

Linking the Reader

Link Datalogic RF Devices to Base
For RF devices, before configuring the interface it is nec-
essary to link the handheld with the base.
To link the handheld and the base, press the trigger to
wake up the handheld, and mount it on the base. If the
reader was previously linked to another base, you must
first scan the Unlink bar code before re-linking to the new
base.

Unlink

Power Off
Scan the bar code below to shut off power to the BT hand-
held until the next trigger pull.

PowerOff

10 PowerScan™ Retail PM9500-RT

 Reading Parameters

Reading Parameters
Move the reader toward the target and center the aiming
pattern and illumination system to capture and decode
the image. See Using the PowerScan™ PM9500-RT on
page 2 for more information.
The aiming system will briefly switch off after the acquisi-
tion time, and if no code is decoded will switch on again
before the next acquisition. The illuminator will remain on
until the symbol is decoded.
As you read code symbols, adjust the distance at which
you are holding the reader.

Good Read Green Spot Duration

Successful reading can be signaled by a good read green
spot. Use the bar codes that follow to specify the duration
of the good read pointer beam after a good read.

ENTER/EXIT PROGRAMMING MODE

Disabled Short (300 ms)

Medium (500 ms) Long (800 ms)

Quick Reference Guide 11

Reading Parameters

Digital Watermark Reading

ENTER/EXIT PROGRAMMING MODE

Disable Enable

12 PowerScan™ Retail PM9500-RT

 Operating Mode

Operating Mode
Scan Mode
The imager can be set to operate in one of several scan-
ning modes. See the PRG for more information and set-
tings for any of the options:
Trigger Single (Default) — When the trigger is pulled, scan-
ning is activated until one of the following occurs:
• a programmable duration1 has elapsed
• a label has been read
• the trigger is released
Trigger Hold Multiple — When the trigger is pulled, scan-
ning starts and the product scans until the trigger is
released or “maximum scan on time”1 has elapsed. Read-
ing a label does not disable scanning. Double Read Time-
out1 prevents undesired multiple reads in this mode.
Trigger Pulse Multiple — When the trigger is pulled and
released, scanning is activated until programmable dura-
tion1 has elapsed or the trigger has been pulled again to
transition to another state. Double Read Timeout1 pre-
vents undesired multiple reads while in this mode.
Flashing — The reader flashes1 on and off regardless of the
trigger status.
Always On — No trigger pull is required to read a bar code.
Scanning is continually on. If the trigger is pulled, the
reader acts as if it is in Trigger Single (Default) Mode. Dou-
ble Read Timeout1 prevents undesired multiple reads
while in this mode.
Stand Mode — No trigger pull is required to read a bar code.
Scanning is turned on automatically when an item is
placed in reader’s field of view. If the trigger is pulled, the
reader acts as if it is in Single Read mode. Double Read
Timeout1 prevents undesired multiple reads while in this
mode.

1. See the Product Reference Guide (PRG) for more informa-

tion

Quick Reference Guide 13

Operating Mode

Operating Mode (continued)

ENTER/EXIT PROGRAMMING MODE

Scan Mode = Scan Mode = Trigger

Trigger Single Pulse Multiple

Scan Mode = Scan Mode = Flashing

Trigger Hold Multiple

Scan Mode = Always On Scan Mode = Stand Mode

14 PowerScan™ Retail PM9500-RT

 Pick Mode

Motion Aiming Control

This feature configures the ability of the scanner to
Enable/Disable the Aiming system when motion is
detected (Motionix™ motion-sensing technology). Scan
the Enter/Exit Programming bar code above, then either
of the bar codes below.

Motion Aiming Control = Enable Motion Aiming Control = Disable

Pick Mode
Pick Mode is a Decoding and Transmission process where
bar codes that are not within the configurable distance
from the center of the aiming pattern are not acknowl-
edged or transmitted to the host. It is active only in Trigger
Single mode. If the scanner switches to a different Read
Mode, Pick Mode is automatically disabled.

This feature is not compatible with Multiple

Labels Reading in a Volume. See the PRG for
more information.
NOTE

ENTER/EXIT PROGRAMMING MODE

PIck Mode = Disable

Pick Mode = Enable

Quick Reference Guide 15

Multiple Label Reading

Multiple Label Reading

The reader offers a number of options for multiple label
reading. See the PRG or software configuration tool for
descriptions of these features and programming labels.

Technical Specifications
The following tables contain Physical and Performance
Characteristics, User Environment and Regulatory infor-
mation.

Item Description

PHYSICAL CHARACTERISTICS

Height: 212 mm
Dimensions Length: 110 mm
Width: 74 mm

Weight 395 g

ELECTRICAL CHARACTERISTICS

Battery Type Li-Ion battery pack

4 hours with external power supply adaptera

Charge time for
full charge from
Typical 10 hours with Host power (in this
full discharge
case no supply adapter is needed)a

Operating
autonomy (con- 30,000 reads (typical)
tinuous reading)

Cradle consump- Volt 10-30 VDC; Power <8Wb;

tion and DC input Max 500mA when in host/bus powered
supply range modeb.

a. Charge Times are much lower when battery is within daily typical operating
condition.
b. Typical input current measured under factory default configuration.

16 PowerScan™ Retail PM9500-RT

 Technical Specifications

PERFORMANCE CHARACTERISTICS
Light Source LED
Roll (Tilt) Tolerance ± 180°
Pitch Tolerance ± 40°
Skew (Yaw) Toler-
± 40°
ance
Print Contrast Mini-
15% minimum reflectance
mum
Max resolution 1D: 4 mils
Resolution
Max resolution 2D: 7.5 mils

DEPTH OF FIELD (TYPICAL)A

Symbology Working Ranges

4 mils: 6-17 cm
Code 39 20 mils: 4-55 cm
40 mils: 4-85 cm
EAN 13 13 mils: 4-48 cm

PDF-417 10 mils: 2-25 cm

7.5 mils: 7-14 cm
DataMatrix
10 mils: 4-18 cm
a. 13 mils DOF based on EAN. All other 1D codes are Code 39. All labels grade
A,300 lux ambient light, 20°C, label inclination 10°
DECODE CAPABILITY

1D BAR CODES
GS1 Databar linear codes, UPC/EAN (A,E,13,8), UPC/EAN with P2/P5
Addons, UPC/EAN Coupons, ISBN, Code128, EAN128, ISBT128,
Code39, Code39 Full ASCII, Code39 CIP, Code 32, Codabar, Interleaved
2 of 5, IATA, Industrial 2 of 5, Standard 2 of 5, Code11, MSI, Plessey,
Code 93, Follet 2/5

2D / STACKED CODES
DataMatrix, MaxiCode and QR Codes (QR, Micro QR and Multiple QR
codes), Aztec
- Postal codes including:
Australian Post, China Post, Japanese Post, KIX Post, Planet Code,
Postnet, Royal Mail Code (RM45CC), IMB
- stacked codes including EAN/JAN Composites; GS1 Databar Com-
posites, GS1 Databar Expanded Stacked; GS1 DataBar Stacked; GS1
DataBar Stacked Omnidirectional; MacroPDF; Micro PDF417;
PDF417; UPC A/E Composites, French CIP13, Grid Matrix(Chinese)
code
Interfaces Supported RS-232, Keyboard Wedge, and USB.

Quick Reference Guide 17

Technical Specifications

USER ENVIRONMENT

Operating Temperature -4° to 122° F (-20° - +50° C )

Storage Temperature -40° to 158° F (-40° to 70° C)

Humidity 0 to 95% non-condensing

Scanner withstands >50 times 6.5' (2 m)

Drop Specifications
drops to concrete
Ambient Light Immu-
100,000 Lux
nity
Contaminants: Spray/
rain, IP65
Dust/particulates

ESD Level 20 KV

Beeper/Speaker >= 80 dB @ 10 cm

REGULATORY See Regulatory Addendum

RADIO FEATURES

Frequency working
433MHz 910 MHz model
center

19.2 kb/s
36.8 kb/s
Programmable (default)
Speed 115.2 kb/s
500 kb/s (default)
500 kb/s

100m (at 500kb/s)

Typical Range 50m (at 19.2kn/
50m (at 36.8kb/s,
(in open air) s)
fixed channel)

Max number of
devices per base 16
station

18 PowerScan™ Retail PM9500-RT

 LED and Beeper Indications

LED and Beeper Indications

The reader’s beeper sounds and its LED illuminates to
indicate various functions or errors on the reader. An
optional “Green Spot” also performs useful functions. The
following tables list these indications. One exception to
the behaviors listed in the tables is that the reader’s func-
tions are programmable, and so may or may not be turned
on. For example, certain indications such as the power-up
beep can be disabled using programming bar code labels.
Table 2. Normal Operating Indicators

INDICATION DESCRIPTION LED BEEPER

Reader beeps
four times at
The reader is in
Power-up highest fre-
the process of N/A
Beep quency and vol-
powering-up.
ume upon
power-up.

LED behavior is The reader will

configurable via beep once at
A label has been the feature current fre-
Good Read successfully “Good Read: quency, volume,
Beep scanned by the When to Indi- tonal setting
reader. cate” and duration
(see the PRG for upon a success-
information.) ful label scan.

Upon success-
ful read of a
Green Spota label, the soft-
flashes ware turns the N/A N/A
momentarily green spot on
for the time
specified

Blue light
Image When ready to
flashes 2 times N/A
Capture capture image
when updating

aExcept when in sleep mode or when a Good Read LED Duration other than 00
is selected

Quick Reference Guide 19

LED and Beeper Indications

Table 3. Error Indicators

INDICATION DESCRIPTION LED BEEPER

The reader is try-

Link Attempt ing to link to the Slow Flashes N/A
base

Reader and Base

Configuration are aligning the
Fast Flashes N/A
Alignment parameters' con-
figuration
The reader has 3 beeps of
Link successfully N/A ascending fre-
linked to the base quency

The reader has 3 beeps of

Unlink unlinked from N/A descending
the base frequency
There is an error Reader sounds
in the reader's one error beep
ROM Failure Flashes
software/pro- at highest vol-
gramming ume.

Reader 'chirps'
Indicates that a six times at the
Limited Scan-
host connection highest fre-
ning Label N/A
is not estab- quency and
Read
lished. current vol-
ume.
The reader has
Reader The LED blinks
been disabled by N/A
Disabled continuously
the host.

20 PowerScan™ Retail PM9500-RT

 LED and Beeper Indications

Programming Mode - The following indications ONLY

occur when the reader is in Programming Mode.

INDICATION DESCRIPTION LED BEEPER

Label Pro- A valid program- LED blinks Reader sounds

gramming ming label has continu- four low fre-
Mode Entry been scanned. ously quency beeps.

Reader sounds
Label Pro-
three times at
gramming A label has been
N/A lowest fre-
Mode Rejec- rejected.
quency and cur-
tion of Label
rent volume.
In cases where
multiple labels
Label Pro- must be scanned Reader sounds
gramming to program one one short beep
Mode Accep- feature, this indica- N/A at highest fre-
tance of Par- tion acknowledges quency and cur-
tial Label each portion as it is rent volume.
successfully
scanned.

Configuration Reader sounds

Label Pro- option(s) have been one high fre-
gramming successfully pro- quency beep
Mode Accep- grammed via labels N/A and 4 low fre-
tance of Pro- and the reader has quency beeps
gramming exited Program- followed by
ming Mode. reset beeps.
Reader sounds
Label Pro-
two times at
gramming Cancel label has
N/A low frequency
Mode Cancel been scanned.
and current vol-
Item Entry
ume.

Quick Reference Guide 21

Error Codes

Error Codes
Upon startup, if the reader sounds a long tone, this means
the reader has not passed its automatic Selftest and has
entered FRU (Field Replaceable Unit) isolation mode. If the
reader is reset, the sequence will be repeated. Press and
release the trigger to hear the FRU indication code.
The following table describes the LED flashes/beep codes
associated with an error found.

Number of
LED Corrective
Error
Flashes/ Action
Beeps

1 Configuration

2 Interface PCB
Contact Helpdesk for
assistance
6 Digital PCB

11 Imager

22 PowerScan™ Retail PM9500-RT

 Cleaning

Cleaning
Exterior surfaces and scan windows exposed to spills,
smudges or debris require periodic cleaning to ensure
best performance during scanning.

Use a soft, dry cloth to clean the product. If the product is

very soiled, clean it with a soft cloth moistened with a
diluted non-aggressive cleaning solution or diluted ethyl
alcohol.
Do not use abrasive or aggressive cleansing
agents or abrasive pads to clean scan win-
dows or plastics.
Do not spray or pour liquids directly onto the
CAUTION unit.

Quick Reference Guide 23

Datalogic Limited Factory Warranty

Datalogic Limited Factory War-

ranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be
free from defects in materials and workmanship for a period of
one year from product shipment. Datalogic (“Datalogic”) hard-
ware products are warranted against defects in material and
workmanship under normal and proper use. The liability of Data-
logic under this warranty is limited to furnishing the labor and
parts necessary to remedy any defect covered by this warranty
and restore the product to its normal operating condition. Repair
or replacement of product during the warranty does not extend
the original warranty term. Products are sold on the basis of
specifications applicable at the time of manufacture and Data-
logic has no obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material or
workmanship, Datalogic shall, at its sole option repair or replace
the product without additional charge for parts and labor, or cred-
it or refund the defective products duly returned to Datalogic. To
perform repairs, Datalogic may use new or reconditioned parts,
components, subassemblies or products that have been tested
as meeting applicable specifications for equivalent new material
and products. Customer will allow Datalogic to scrap all parts re-
moved from the repaired product. The warranty period shall ex-
tend from the date of shipment from Datalogic for the duration
published by Datalogic for the product at the time of purchase
(Warranty period). Datalogic warrants repaired hardware devices
against defects in workmanship and materials on the repaired
assembly for a 90 day period starting from the date of shipment
of the repaired product from Datalogic or until the expiration of
the original warranty period, whichever is longer. Datalogic does
not guarantee, and it is not responsible for, the maintenance of,
damage to, or loss of configurations, data, and applications on the
repaired units and at its sole discretion can return the units in the
“factory default” configuration or with any software or firmware
update available at the time of the repair (other than the firm-
ware or software installed during the manufacture of the prod-
uct). Customer accepts responsibility to maintain a back up copy
of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a re-
turn authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines Cus-
tomer’s claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the desig-
nated Datalogic service center, with shipping charges prepaid.
Datalogic shall pay for the return of the product to Customer if
the shipment is to a location within the country in which the Da-

24 PowerScan™ Retail PM9500-RT

 Datalogic Limited Factory Warranty

talogic service center is located. Customer shall be responsible

for paying all shipping charges, duties, taxes, and any other
charges for products returned to any other locations. Failure to
follow the applicable RMA policy, may result in a processing fee.
Customer shall be responsible for return shipment expenses for
products which Datalogic, at its sole discretion, determines are
not defective or eligible for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified, altered,
repaired or upgraded by other than Datalogic service per-
sonnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic
determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence, improper
storage or use of parts or accessories not approved or
supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of prod-
uct with any other instrument, equipment or apparatus;
(iv) any claimed defect or damage caused by the failure to
provide proper maintenance, including but not limited to
cleaning the upper window in accordance with product
manual;
(v) any defect or damage caused by natural or man-made
disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external compo-
nent damage or destruction of the whole unit, consum-
able items;
(vi) any damage or malfunctioning caused by non-restoring
action as for example firmware or software upgrades,
software or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to
scratching, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power supply,
batteries, keypads, touch screen, triggers etc.).
No Assignment
Customer may not assign or otherwise transfer its rights or obli-
gations under this warranty except to a purchaser or transferee
of product. No attempted assignment or transfer in violation of
this provision shall be valid or binding upon Datalogic.
DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, STATU-
TORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NONINFRINGEMENT. DATALOGIC
SHALL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY CUS-
TOMER ARISING FROM DELAYS IN THE REPLACEMENT OR RE-
PAIR OF PRODUCTS UNDER THE ABOVE. THE REMEDY SET
FORTH IN THIS WARRANTY STATEMENT IS THE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDY FOR WARRANTY CLAIMS. UNDER
NO CIRCUMSTANCES WILL DATALOGIC BE LIABLE TO CUSTOMER
OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDEN-
TAL, CONSEQUENTIAL INDIRECT, SPECIAL OR CONTINGENT DAM-

Quick Reference Guide 25

Ergonomic Recommendations

AGES REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE

NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit
to Datalogic. Datalogic shall assume risk of loss or damage for
product in Datalogic’s possession. In the absence of specific writ-
ten instructions for the return of product to Customer, Datalogic
will select the carrier, but Datalogic shall not thereby assume any
liability in connection with the return shipment.

Ergonomic Recommendations
In order to avoid or minimize the potential risk
of ergonomic injury follow the recommenda-
tions below. Consult with your local Health &
Safety Manager to ensure that you are adher-
CAUTION
ing to your company’s safety programs to pre-
vent employee injury.

• Reduce or eliminate repetitive motion

• Maintain a natural position
• Reduce or eliminate excessive force
• Keep objects that are used frequently within
easy reach
• Perform tasks at correct heights
• Reduce or eliminate vibration
• Reduce or eliminate direct pressure
• Provide adjustable workstations
• Provide adequate clearance
• Provide a suitable working environment
• Improve work procedures.

26 PowerScan™ Retail PM9500-RT

 Support Through the Website

Support Through the Website

Datalogic provides several services as well as technical
support through its website.
Log on to www.datalogic.com and click on the SUPPORT >
General Duty Handheld Scanners category link. From this
page you can select your product model from the drop-
down list which gives you access to:
Downloads including Data Sheets, Manuals, Software &
Utilities, and Drawings;
Repair Program for On-Line Return Material Authoriza-
tions (RMAs) plus Repair Center contact information;
Service Program containing details about Maintenance
Agreements;
Technical Support through email or phone.

Quick Reference Guide 27

Hex-Numeric Keypad

Hex-Numeric Keypad
Use the barcodes that follow to enter numbers or alpha
characters as you would select characters from a keypad.

28 PowerScan™ Retail PM9500-RT

 Hex-Numeric Keypad

Hex-Numeric Keypad (continued)

Quick Reference Guide 29

Hex-Numeric Keypad

Hex-Numeric Keypad (continued)

30 PowerScan™ Retail PM9500-RT

 Hex-Numeric Keypad

NOTES

Quick Reference Guide 31

Hex-Numeric Keypad

NOTES

32 PowerScan™ Retail PM9500-RT

 Hex-Numeric Keypad

NOTES

Quick Reference Guide 33

Hex-Numeric Keypad

NOTES

34 PowerScan™ Retail PM9500-RT

 www.datalogic.com

©2013-2017 Datalogic S.p.A. and/or its affiliates.

All rights reserved. Datalogic and the Datalogic logo
are registered trademarks of Datalogic S.p.A. in
many countries, including the U.S.A. and the E.U.

Datalogic USA, Inc.

959 Terry Street | Eugene, OR 97402 |USA
Telephone: (541) 683-5700 | Fax: (541) 345-7140

820094414 Rev E June 2017