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Support Package & Stack Upgrade: SAP SPS

What is a Support Package?
When an end user of SAP finds a bug in the SAP
product, he reports the same to SAP support. SAP
programmers inspect the bug and de velop a correction for the bug. This correction is
known as SNOTE (SAP Note).
With time, multiple end users, r eport bugs for which SAP r eleases SNOTE. SAP collects all
these corrections in one place and this collection is called SUPPOR T PACKAGE. This
support package also includes enhancements t o earlier versions of SAP.
In simple words collection of SAP NOTES is called as SUPPOR T PACKAGE.
Support Packages are implemented in SAP system using T ransaction SPAM (Support
Package Manager)

What is Support Package Stack (SPS)?

The Support Package Stack is a list of ABAP and Java (/java-tutorial.html)Support Packages
for all software components (SC) included in SAP NetW eaver. It is used to bring each Softwar e
Component of SAP NetW eaver to a defined Suppor t Pack (SP) level.

Support Package Stack, commonly known as ST ACK bundles all required components or
individual patches that ar e already tested together and recommended applying as SPS instead
of individual patch (until and unless y ou face some problem which requires certain
components to be patched).

Go to http://service.sap.com/sp-stacks (http://service.sap.com/sp-stacks) /, select your NW

version to check the current SPS level and other details.
 

What are Support Pack Stack version numbers?

Support Package Stacks have a release number, and a Stack number, Example, SAP
NetWeaver '04 Support Package Stack 11.

Each software component has a separ ate sequence of Suppor t Packages. The following list
contains the technical names of a number of components and the notation for their Suppor t
Packages:

COP (Component P ackage):

SAP_APPL (SAP APPL Suppor t Package): SAPKH<rel><no>
SAP_BASIS (Basis Suppor t Package): SAPKB<rel><no>
SAP_ABA (Application Basis SP): S APKA<rel><no>
SAP_HR (SAP HR Suppor t Package): SAPKE<rel><no>
SAP_SCM (SCM Suppor t Package): SAPKY<rel><no>
SAP_BW (BW Suppor t Package): SAPKW<rel><no>
SAP_CRM (CRM Suppor t Package): SAPKU<rel><no>

 Pre-requisites for Support Package implementation:

Support packages should be alwa ys applied in client 000.
The user to be used for the suppor t package implementation must ha ve authorizations
equivalent to DDIC or SAP*
Call the transaction SPAM and see if any previous Support Package import is incomplete.
You can proceed ahead unless the previous support package impor t is successful.
Ensure that there is enough space in the tr ansport directory. The transport directory is
located at /usr/sap/tr ans

Steps to Upgrade the Support Package:

Step 1: Download Suppor t Packs

Support Packages are available in SAP Suppor t Portal, under service.sap.com/patches .

 
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Step 2: Loading Suppor t Packages:

To load suppor t packages we have two options:-

1. From Application Server

2. From Front End

From Application Server

1. Download the suppor t packages from service marketplace and save them at OS level in
directory /usr/sap/trans.
2. Uncompress these files using sapcar ex ecutable

sapcar –xvf <support package name>

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After uncompressing the suppor t packages at OS level the .PAT and .ATT files are stored in
/usr/sap/trans/EPS/in directory.

Next, load the Suppor t Packages into SAP system by choosing  Support Package -->Load
Package  --> From Application Server
 

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From Front End

Choose Suppor t Package --> Load Packages --> From Front End
 
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Step 3: SPAM/SAINT Update:

A SPAM/SAINT Update contains updates and impr ovements to Support Package Manager
(SPAM) and Add-On Installation Tool (SAINT). There is always one SPAM update for each
release. SPAM/SAINT update is mandatory before any support package upgrade.
 
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Step 4: Defining Queue

Queue contains the Suppor t Packages available for the different SAP Components installed in
your system. This Queue informati on is derived from the suppor t pack uploaded in Step 2.

1.On the initial screen in Suppor t Package Manager, choose Display/Define.

2.A list of installed softwar e components (for example, SAP_BASIS, SAP_HR, SAP_BW ) is
displayed.

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3.Once you select the required component, the current queue appears. This queue contains
the Support Packages available for the selected component in y our system. If you want to
define the queue for another softwar e component, choose Other Component. If the displayed
queue meets your requirements, you can confirm it by choosing Confirm Queue
 

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Step 5: Impor ting Queue.

Once you a define a Queue (Step 4 ) while selecting a par ticular component (for which we want
to upgrade support pack), we need to do 'Import queue' to start importing/applying that
particular selected suppor t pack (as per the standar d SAP process).

Choose Support Package --> Impor t Queue

 

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To become familiar with known pr oblems and issues, alwa ys read the note mentioned in abo ve
screenshot.

The support package impor t has been star ted

 

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Step 6: Confirming Queue:

Confirm that the queue has been impor ted successfully into your system. This allows y ou to
import Support Packages in the futur e. You will not be able to import Support Packages
further, if you do not confirm the queue.
 
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Once Queue has been impor ted, SPAM status becomes YELL OW

Confirm successful impor t of the Suppor t Packages into your system by choosing Support
Package à Confirm.
 

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Checking Logs

IMPORT LOG: It displays logs for Support Package Manager Phases that are used by
transport control program tp(transport control program).
Go to-->Import log-->Queue
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ACTION LOG: It contains information about the actions that take place during the individual
phases (while importing the current queue).

It also includes information about the point at which a phase was st opped, as well as
detailed error information.

To display the logs for the curr ent queue Go to-->Action log
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While the suppor t packages are being imported, logs are made into the tmp directory (path:
usr/sap/trans/tmp)
Once the impor t process is completed logs can be viewed fr om the log directory (path:
usr/sap/trans/log)

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