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Process Responsibility Matrix Management Operation Support Other

The process matrix provides a very convenient overview of all the processes that make
up your management system. Defining the sequence and interaction of processes is also
a requirement. This process matrix itself can satisfy this requirement.

Management System & Processes

Document Control & Knowledge

Business Review & Improvement

Inspection & Calibration (QC)

Human Resources & Training

Storage, Packing & Shipping
Production/Manufacturing

Facilities & Maintenance

Order/Quote Fulfillment
After you're done populating this worksheet, copy columns 'F' to 'AC', and paste them in

Design & Development

Procurement & Supply

Operational Planning
QEHS Management
Sales & Marketing
Business Planning

Customer Service
Corrective Action
to the 'Process Matrix' worksheet in the QEHS Internal Audit Programme.xlsx workbook.

ISO 14001:2015

ISO 45001:2018
ISO 9001:2015

Internal Audit

Other 1

Other 2

Other 3

Other 4

Other 5

Other 6
1. Enter the process/functional area names in Row 2, we've included examples to get you
started.

2. Enter an 'X' in the cell if the process has responsibility for ensuring conformity to
clause(s) listed below.

3. Using the 'filter' drop-down menu, select 'X' to show the applicable clauses for each
process.

4 Context of the Organization

4.1 Organizational Context Q E HS X X

4.2 Relevant Interested Parties Q E HS X X

4.3 Management System Scope Q E HS X X

4.4 Management System Processes Q E HS X X X X X X X X X X X X X X X X X X

5 Leadership, Commitment and Worker Participation

5.1 Leadership and Commitment

5.1.1 General Q E HS X X

5.1.2 Customer Focus Q X X X X X X X X X X X X X X X X X X

5.2 Management System Policies

5.2.1 Establishing our Policies Q E HS X X

5.2.2 Communicating our Policies Q E HS X X

5.3 Roles, Responsibilities and Authorities Q E HS X X X X

5.4 Consultation and Participation of Workers and Contractors HS X X X X X

6 Planning

6.1 General

6.1.1 Actions to Address Risks and Opportunities Q E HS X X X X X X X X X X X X X X X X X X

www.iso9001help.co.uk

Process Responsibility Matrix Management Operation Support Other

The process matrix provides a very convenient overview of all the processes that make
up your management system. Defining the sequence and interaction of processes is also
a requirement. This process matrix itself can satisfy this requirement.

Management System & Processes

Document Control & Knowledge

Business Review & Improvement

Inspection & Calibration (QC)

Human Resources & Training

Storage, Packing & Shipping
Production/Manufacturing

Facilities & Maintenance

Order/Quote Fulfillment
After you're done populating this worksheet, copy columns 'F' to 'AC', and paste them in

Design & Development

Procurement & Supply

Operational Planning
QEHS Management
Sales & Marketing
Business Planning

Customer Service
Corrective Action
to the 'Process Matrix' worksheet in the QEHS Internal Audit Programme.xlsx workbook.

ISO 14001:2015

ISO 45001:2018
ISO 9001:2015

Internal Audit

Other 1

Other 2

Other 3

Other 4

Other 5

Other 6
1. Enter the process/functional area names in Row 2, we've included examples to get you
started.

2. Enter an 'X' in the cell if the process has responsibility for ensuring conformity to
clause(s) listed below.

3. Using the 'filter' drop-down menu, select 'X' to show the applicable clauses for each
process.

6.1.2 Environmental Aspects E X X X X

6.1.3 Hazard Identification and Assessment HS X X X X

6.1.4 Compliance Obligations E HS X X X X X

6.1.5 Planning Action E HS X X X X

6.2 Management System Objectives

6.2.1 Integrated Objectives Q E HS X X X

6.2.2 Objectives & Planning to Achieve Them Q E HS X X X X

6.3 Planning for Change Q E HS X X X X X

7 Support

7.1 Resources

7.1.1 General Q E HS X X X X X X X X X X X X X X X X X X

7.1.2 People Q E HS X X X X

7.1.3 Infrastructure & Natural Resources Q E HS X X X X

7.1.4 Operational Environment Q E HS X X X X X

7.1.5 Monitoring & Measurement Tools Q E HS X X X X X X

7.1.6 Organizational Knowledge Q X X X X X X X X X X X X X X X X X X

7.2 Competence Q E HS X X X X