Service and Warranty Information 2013

C- Class, CL- Class, CLS- Class, E- Class, G- Class, GL- Class, GLK- Class,
M- Class, S- Class, SL- Class, SLK- Class, SLS- Class
 QUICK REFERENCE TO WARRANTY COVERAGE
(Complete warranty coverage starts on (컄 Page 11)

BASIC WARRANTY 4 Years/50,000 Miles

TIRES, WHEEL ALIGNMENT AND BALANC-

ING, BRAKE DISCS AND PADS, GLASS, 1 Year/12,000 Miles
WIPER BLADES AND INSERTS

EMISSION PERFORMANCE/CONTROL
2 Years/24,000 Miles
(Federal)

EMISSION PERFORMANCE/CONTROL
(Federal) 8 Years/80,000 Miles
(Limited Coverage - please refer to text)

EMISSION PERFORMANCE
(California, Connecticut, Maine, Maryland, Massa-
3 Years/50,000 Miles
chusetts, New Jersey, Oregon, Pennsylvania,
Rhode Island, Vermont and Washington)

EMISSION CONTROL
(California, Connecticut, Maine, Maryland, Massa-
chusetts, New Jersey, Oregon, Pennsylvania, 7 Years/70,000 Miles
(Limited Coverage - please refer to text)
Rhode Island, Vermont and Washington)

EMISSION PERFORMANCE
Partial Zero-Emission Vehicles (PZEV),
E400 HYBRID and S400 HYBRID Only (Oregon, 3 Years/50,000 Miles
Pennsylvania and Washington)

EMISSION CONTROL
Partial Zero-Emission Vehicles (PZEV),
E400 HYBRID and S400 HYBRID Only (Oregon, 7 Years/70,000 Miles
Pennsylvania and Washington) (Limited Coverage - please refer to text)

EMISSION PERFORMANCE/CONTROL
Partial Zero-Emission Vehicles (PZEV),
E400 HYBRID and S400 HYBRID Only (California, 15 Years/150,000 Miles
Connecticut, Maine, Maryland, Massachusetts, (Limited Coverage - please refer to text)
New Jersey, New York, Rhode Island and Vermont)

EMISSION PERFORMANCE/CONTROL
High Voltage Battery - E400 HYBRID and
S400 HYBRID Only (California, Connecticut, 10 Years/150,000 Miles
Maine, Maryland, Massachusetts, New Jersey,
New York, Rhode Island and Vermont)

Years in Service 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
 1

Service and Warranty

Dear Mercedes-Benz Owner:

As an authorized Mercedes-Benz Center, we are dedicated to

providing you with unparalleled Commitment to Excellence in
Sales and Service.

We will always do everything possible to live up to this com-

mitment.

Authorized Mercedes-Benz Center’s Signature and Stamp

 2 Authorized Mercedes-Benz Center Information

Name:

Address:
Service and Warranty

City, State, ZIP Code:

Sales Department Hours:

Telephone: Fax: E-mail:

Service Department Hours:

Telephone: Fax: E-mail:

Parts Department Hours:

Telephone: Fax: E-mail:

Additional Customer Assistance/Services:

 Vehicle Warranty Information 3

Model:

Serial Number:

Service and Warranty

VIN:

Owner:

Address:

City/State/ZIP:

European Delivery † Domestic Delivery †

Delivery/Warranty: Mo. Day Yr.

Selling authorized Mercedes-Benz Center Code:

LIMITED WARRANTY TERMS: The first to occur of 4 Years or 50,000 miles from date of
delivery or when put into service. (See details starting on (컄 Page 11) of this booklet.)

OTHER:

_____________________________________________________________________
Owner’s Signature
 4 New Vehicle Systems Checkout Inspection/Delivery

NEW VEHICLE
PRE-DELIVERY
INSPECTION
PERFORMED
Service and Warranty

Month Day Year

______________________________________________________________
Service Manager’s Signature

Delivery and Owner Instructions

Owner instructed in operation of vehicle per Mercedes-Benz

New Vehicle Delivery Program †
Service and Warranty Information Booklet, Operator Manuals
and Maintenance Booklet reviewed with owner †
Owner introduced to Service Department Staff †
Owner instructed on: Maintenance Schedule †
Tire Rotation †
mbrace †
Roadside Assistance †

______________________________________________________________________
Mercedes-Benz Sales Representative’s Signature
 Contents 5

To the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Emission Control System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Service and Warranty

Emission Systems Warranty (Federal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Emission Performance Warranty (Federal). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Warranted Emission Related Components - Gasoline or Flexible Fuel Engine . . . . . . 26
Warranted Emission Related Components - BlueTEC Diesel Engine with DEF . . . . . . 28
Emission Control System Warranty
(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Notice of Address Change or Pre-Owned Vehicle Purchase . . . . . . . . . . . . Centerfold
Defect Warranty Coverage - Gasoline or Flexible Fuel Engine
(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Defect Warranty Coverage - BlueTEC Diesel Engine with DEF
(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Defect Warranty Coverage - PZEV, E400 HYBRID and
S400 HYBRID (OR, PA and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Emission Control System Warranty PZEV, E400 HYBRID and S400 HYBRID
(CA, CT, MA, MD, ME, NJ, NY, RI and VT ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Warranty Emission Related Components PZEV, E400 HYBRID and S400 HYBRID. . . 52
Warranty Enforcement Laws (Lemon Laws) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Important Notice for CA Retail Buyers and Lessees of Mercedes-Benz Vehicles. . . . 57
Questions, Loss of Warranty Booklet, Address Change . . . . . . . . . . . . . . . . . . . . . . . 58
To Purchasers of Pre-Owned Mercedes-Benz Vehicles . . . . . . . . . . . . . . . . . . . . . . . 59
 6 To the Owner

General Replacement Parts for Your Mercedes-

Benz

The subsequent pages of this Service and Genuine Mercedes-Benz parts, exchange
Warranty Information booklet describe units and factory approved accessories
Service and Warranty

some service requirements and the war- are the recommended replacement parts
ranties you receive as a Mercedes-Benz for your Mercedes-Benz vehicle and are
owner. available through your authorized Mer-
cedes-Benz Center.
Your vehicle is covered under the terms of
these “Warranties” and your authorized These parts meet the same exacting qual-
Mercedes-Benz Center will exchange or ity control standards as the original equip-
repair any defective parts in accordance ment on your vehicle and comply with all
with the terms of such warranties within applicable Federal and State safety regu-
stated limits. lations.

Please keep this booklet together with the Consult your authorized Mercedes-Benz
Operator’s Manual, Maintenance Booklet Center for warranty and other details.
and other documents concerning your ve- Also ask your Center about exchange
hicle so that future owners will have ac- parts under the Mercedes-Benz Exchange
cess to this literature if you should sell the Program. These parts cost less than new
vehicle. parts but carry the same warranty terms.

See (컄 Page 60) for a list of models cov-

ered in this edition.
 7

Service and Warranty

As a MERCEDES-BENZ OWNER you deserve service unparal-
leled in the industry.
To meet your service needs, your authorized Mercedes-Benz
Center employs a specially factory trained staff using the latest
diagnostic and service techniques. Whether it is a small adjust-
ment or major service, your authorized Mercedes-Benz Center
will work to accommodate you quickly and efficiently.
Finally, should you ever experience an emergency repair situa-
tion, our 24-Hour Roadside Assistance Program is only a toll
free call away. (1-800-FOR-MERCedes)
Service and Warranty 8
Notes
 9

T H A N K Y O U . . . for the confidence you have placed in us.

We will always do everything possible
to continue to earn your trust and goodwill.

Service and Warranty

Business Card
of
Mercedes-Benz Sales Representative
(Insert here)

Business Card
of
Service Manager
(Insert here)
10
 Limited Warranty - 2013 Registration Year Vehicles 11

Items Which Are Covered:

DEFECTS: Mercedes-Benz USA, LLC WHEEL ALIGNMENT AND BALANCING:

(MBUSA) warrants to the original and Wheel alignment and wheel balancing as a
each subsequent owner of a new Mer- result of a manufacturing defect are cov-

Service and Warranty

cedes-Benz vehicle that any authorized ered during the first 12 months or 12,000
Mercedes-Benz Center will make any re- miles, whichever occurs first, and will be
pairs or replacements necessary, to cor- performed by any authorized Mercedes-
rect defects in material or workmanship Benz Center. (컄 Page 14)
arising during the warranty period.
TIRES: The tires supplied on your vehicle
ANY AUTHORIZED MERCEDES-BENZ are covered against defects in material or
CENTER: Any authorized Mercedes-Benz workmanship for the period of 12 months
Center of the owner’s choice will perform and/or 12,000 miles from date of delivery
warranty repairs or replacements. The ve- or when the vehicle was put in service.
hicle should be delivered to an authorized Should the tire become unserviceable for
Mercedes-Benz Center during normal either of the above reasons, the tire will be
service hours. A reasonable time should replaced free of charge, including mount-
be allowed after taking the vehicle to an ing and balancing, provided 1.6 mm of
authorized Mercedes-Benz Center for per- tread depth remains over the entire tread
formance of the repair. surface. (컄 Page 14)

WARRANTY PERIOD: This warranty is for The tire manufacturer’s warranty cover-
48 months or 50,000 miles, whichever oc- age may extend beyond the Mercedes-
curs first. Benz coverage. See tire manufacturer’s
warranty booklet in the owner’s literature
WARRANTY STARTS: The warranty period package or consult with the tire manufac-
starts on the date the vehicle is delivered turer’s dealer for specific details.
to the first retail purchaser or put in serv-
ice as an authorized Mercedes-Benz Cent- Tire rotations, if applicable to your vehi-
er demonstrator or Mercedes-Benz USA, cle’s tire configuration, are a required
LLC (MBUSA) or Mercedes-Benz U.S. In- maintenance service. Not performing tire
ternational, Inc. (MBUSI) or Mercedes- rotations may void the Mercedes-Benz tire
Benz Research & Development North warranty coverage.
America, Inc. (MBRDNA) company vehi-
cle.
 12 Limited Warranty - 2013 Registration Year Vehicles

Items Which Are Covered: (cont’d)

BRAKE PADS AND DISCS: Brake pads

anddiscs are covered against defects in
material or workmanship for 12 months or
Service and Warranty

12,000 miles, whichever occurs first.

(컄 Page 14)

GLASS: Glass is warranted against stress

cracks for 12 months or 12,000 miles,
whichever occurs first. (컄 Page 15)

WIPER BLADES AND INSERTS: Wiper

blades and wiper blade inserts are cov-
ered against defects in material or work-
manship for 12 months or 12,000 miles,
whichever occurs first. (컄 Page 14)

NO CHARGE: Warranty repairs will be

made at no charge for parts and labor.

WARRANTY AVAILABLE: This warranty is

applicable only in the United States and
Puerto Rico. If you take your vehicle to
Canada temporarily, such as on vacation,
warranty service may be requested from
any authorized Mercedes-Benz Center.

In all other countries defects in material

and workmanship will be handled in ac-
cordance with the terms and limitations of
a Limited Warranty of 24 months with un-
limited miles.
 Limited Warranty - 2013 Registration Year Vehicles 13

Service and Warranty

This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.

EXCEPT FOR THE EMISSION SYSTEMS WARRANTIES, THIS IS THE ONLY WARRANTY
GIVEN WITH THE PURCHASE OF A MERCEDES-BENZ VEHICLE. THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED TO THE FIRST TO OCCUR OF 48 MONTHS OR 50,000 MILES FROM THE
DATE OF INITIAL OPERATION OR ITS RETAIL DELIVERY, WHICHEVER EVENT SHALL
FIRST OCCUR. DAIMLER AG, MERCEDES-BENZ USA, LLC, MERCEDES-BENZ U.S. IN-
TERNATIONAL, INC, MERCEDES-BENZ RESEARCH & DEVELOPMENT NORTH AMERI-
CA, INC. OR THE AUTHORIZED MERCEDES-BENZ CENTER NEITHER ASSUME NOR
AUTHORIZE ANY PERSON TO ASSUME FOR THEM ANY OTHER LIABILITY IN CONNEC-
TION WITH SUCH VEHICLE. NO PAYMENT OR OTHER COMPENSATION WILL BE
MADE FOR INDIRECT OR CONSEQUENTIAL DAMAGE SUCH AS DAMAGE OR INJURY
TO PERSON OR PROPERTY OR LOSS OF REVENUE WHICH MIGHT BE PAID, IN-
CURRED OR SUSTAINED BY REASON OF THE FAILURE OF ANY PART OR ASSEMBLY
WHICH MAY BE REPAIRED OR REPLACED IN ACCORDANCE WITH THE TERMS OF
THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential

damages or limitation on how long an implied warranty lasts, so the above limitation
may not apply to you.
 14 Limited Warranty - 2013 Registration Year Vehicles

Items Which Are Not Covered:

TIRE DAMAGE: Damage to the tires such DAMAGE DUE TO LACK OF MAINTE-
as punctures, cuts, snags, bruises, impact NANCE: Lack of proper maintenance as
damage and breaks resulting from pot- described in the Maintenance Booklet.
Service and Warranty

hole impact, curb impact or from other ob- Use of service parts or fluids, such as pa-
jects, are not covered. Damage from per oil filters or improper engine oil, which
incorrect inflation, excessive axle load, are non-approved by MBUSA, will cause
high speed spinning (when stuck in ice, engine damage not covered by the war-
mud or snow), tire chains, racing or com- ranty.
petitive driving events, incorrect mounting
or demounting, improper puncture repair, NORMAL MAINTENANCE IS OWNER’S RE-
misuse, negligence, alteration and misap- SPONSIBILTY: Cleaning and polishing, lu-
plication, are not covered. Rapid or irregu- brication and filters, engine tune-up,
lar tread wear due to lack of tire rotation replacing worn wiper blades, wiper rubber
according to the recommended intervals inserts, brake pads and discs, and clutch
specified in your vehicle's maintenance discs and pressure plates are some of the
booklet or incorrect wheel alignment or normal maintenance services required
tire balance is not covered. Tread wear and are not covered by this warranty. See
out is also not covered. Maintenance Booklet for details.

WHEEL ALIGNMENT: Adjustments for Damage caused by the use of improper fil-
road crown issues are not covered. ters (including oil filters), engine oils, flu-
ids, cleaners, polishes, or waxes is not
BRAKE PADS AND DISCS: Replacement covered. Original equipment remote con-
due to normal wear or as part of regular trol key batteries are covered for the first
maintenance is not covered. 90 days from the vehicle warranty start
date.
WIPER BLADES AND INSERTS: Damaged
or worn wiper blades and wiper blade in-
serts are not covered.

DAMAGE DUE TO ACCIDENTS, MISUSE

OR NEGLIGENCE: Accidents or damage
from objects striking the vehicle. Misuse
of the vehicle such as driving over curbs,
overloading, improper operation, storage
or transport (Proper use is described in
the Operator’s Manual).
 Limited Warranty - 2013 Registration Year Vehicles 15

Items Which Are Not Covered: (cont’d)

DAMAGE DUE TO ALTERATIONS: Altera- DAMAGE TO GLASS: Glass breakage or

tions by changing or adding to the vehicle scratches are not covered unless positive
can adversely affect its performance, reli- physical proof of a manufacturing defect

Service and Warranty

ability and longevity and are not covered can be established.
by this warranty.
EXTRA EXPENSES: This warranty does not
DAMAGE CAUSED BY REPAIR PARTS: cover payment for loss of use of the vehi-
Malfunctions caused by the use of other cle during warranty repairs nor lodging
than Genuine Mercedes-Benz parts and bills, substitute transportation rentals, or
accessories and damages or malfunctions other travel costs, telephone calls, loss of
resulting from poor fuel quality or from pay, or other economic loss or conse-
blending additional fuel additives other quential damages.
than those expressly approved for use in
exceptional circumstances (see vehicle CHANGES IN DESIGN: The manufacturer
operator’s manual) by MBUSA are not has reserved the right to make any chang-
covered. es in design or to make additions to, or
upon its products without incurring any
DAMAGE CAUSED BY IMPROPER BODY obligations to install the same equipment
REPAIRS: Damage or malfunctions caused on motor vehicles previously built.
by body repairs not performed in accord-
ance with Mercedes-Benz specified repair RACING OR COMPETITIVE EVENTS:
procedures or otherwise improperly per- Your limited warranties do not cover the
formed are not covered by this warranty. costs of repairing damage or conditions
caused by racing, nor do they cover the re-
ALTERED ODOMETER: No warranty cover- pair of any defects that are found as the
age shall apply to any vehicle on which the result of participating in a racing event.
odometer has been altered and the actual
mileage cannot be determined.

DAMAGE FROM THE ENVIRONMENT:

Parts made from cloth or leather (uphol-
stery, convertible tops, trim items), wood,
paint or chrome which have been affected
by airborne fallout, such as chemical and
tree sap, or by road salt, hail, windstorm
or other environmental factors are not
covered by this warranty.
 16 Mercedes-Benz New Vehicle Limited Warranty - Things You Should Know

General

Our intention is to repair under warranty, These receipts should be transferred

without charge to you, anything that goes to each subsequent owner of the vehi-
wrong with your vehicle during the war- cle. For your convenience, the Mainte-
Service and Warranty

ranty period which is our fault. All we ask nance Booklet has been designed to
is that you properly maintain and care for incorporate the signature of your au-
the vehicle and that you have warranty re- thorized Mercedes-Benz Center upon
pairs performed by an authorized Mer- completion of the required mainte-
cedes-Benz Center. nance services.

Please note the difference between “de- This signature is evidence of comple-
fects” and “damage” as used in the war- tion of the maintenance services and
ranty. Defects are covered since we, the should be kept together with other re-
distributor are responsible. Conversely, ceipts, repair orders and invoices.
we have no control over damage caused
by such things as, but not limited to colli- If the owner has a warranty claim and
sion, misuse, and lack of or improper can show through receipted invoices
maintenance. Therefore, damage for that the vehicle has received the re-
whatever reason is not covered by the quired servicing, the authorized Mer-
warranty. cedes-Benz Center will perform the
warranty work without charging for
It is the owner’s responsibility to main- parts and labor. It is the responsibility
tain the vehicle according to the Main- of the owner to prove and the author-
tenance Schedule provided. All ized Mercedes-Benz Center to judge
maintenance services must be accom- whether the required maintenance
plished to keep your warranty cover- service has been performed.
age valid. When requesting service or
repair work under warranty, the owner MBUSA’s obligation is limited to the au-
must present to the authorized Mer- thorization to exchange or repair at its op-
cedes-Benz Center evidence that the tion such parts which are acknowledged
periodic servicing requirements have by it to be defective. In case of defective
been accomplished. Receipts covering assemblies, factory rebuilt units can be
completion of required servicing used in exchange instead of their repair.
should be retained in the event a ques- The replaced defective parts or assem-
tion arises concerning maintenance. blies shall become the property of MBU-
SA. Warranty repairs do not constitute an
extension of the original warranty period
for the vehicle or a part thereof.
Mercedes-Benz New Vehicle Limited Warranty - Things You Should Know 17

Insurance Write-Off; or Repaired or Re- Body Repair Information

placed Parts

Any vehicle which has been damaged to Due to the materials and assembly proce-
such an extent that the owner, insurer, fi- dures used in the production of Mercedes-

Service and Warranty

nancing institution or leasing company Benz vehicles, it is strongly recommended
determined the vehicle to be a “total that any paint work/body repairs be per-
loss”, “write off” or equivalent, is not cov- formed using Genuine Mercedes-Benz
ered by this warranty. This includes but is parts by repair facilities which have been
not limited to vehicles issued a “salvage”, certified by Mercedes-Benz USA as having
“scrap”, “dismantled” or similar title un- the tools, equipment and training neces-
der any state’s law. sary to perform such repairs. Mercedes-
Benz USA has certified a network of body
Any parts repaired or replaced under an repair facilities which are qualified to per-
insurance claim or required as a result of form both cosmetic and structural repairs
events which are not covered under this to your vehicle.
warranty (see “Items Which Are Not Cov-
ered”, (컄 Page 14), for example, damages While the vehicle owner may elect to have
due to accidents, misuse, or negligence, repairs (collision damage/paint repair
and in either case, any subsequent conse- work) performed by any automobile body
quential damage to the vehicle are not repair establishment or individual, dam-
covered by this warranty. age or malfunction caused by body repairs
not performed in accordance with Mer-
Paint and Other Appearance Items cedes-Benz specified repair procedures
are not covered by the Mercedes-Benz
Defects in paint, trim or other appearance New Vehicle Limited Warranty.
items are normally taken care of during
our new vehicle preparation or by the au- Should your vehicle need paint work/
thorized Mercedes-Benz Center during body repair or if you have any questions
new vehicle inspection. We suggest that if please contact your authorized Mercedes-
you find any paint or appearance prob- Benz Center or call
lems that you advise your authorized Mer- 1-800-FOR-MERCedes.
cedes-Benz Center as soon as possible
since deterioration due to use and expo- Customer Repair Orders
sure is not covered by the warranty.
Your servicing authorized Mercedes-Benz
The instructions in your Operator’s Center will give you a copy of the Repair
Manual regarding the care of paint, up- Order on all warranty repairs performed.
holstery, trim items and convertible Please keep this copy with your vehicle
tops, as applicable, must be followed records.
explicitly to maintain your warranty
coverage.
 18 Emission Control System Maintenance

General

The law requires your vehicle to conform For detailed information concerning emis-
to exhaust emission standards. To provide sion control system maintenance, please
the best vehicle performance and lowest refer to your Maintenance Booklet. If you
Service and Warranty

vehicle emissions, you are responsible to should desire further information con-
see that all recommended maintenance cerning tune-up specifications or emis-
procedures detailed in the Maintenance sion control system maintenance jobs, we
Booklet are performed at the specified recommend obtaining maintenance-
times and mileages. The emission control related literature. Such literature is availa-
warranty does not cover failures due sole- ble from either your authorized Mercedes-
ly to owner abuse or lack of proper main- Benz Center or directly from Mercedes-
tenance. Benz USA, LLC.

More frequent maintenance may be need-

ed for vehicles under severe operating
conditions such as dusty areas, very short
trip driving or trailer towing.

While maintenance service can be

performed by any qualified service outlet,
we recommend that all maintenance
services be performed by your authorized
Mercedes-Benz Center who is equipped
with the tools, instruments, and literature
necessary for correct and systematic
performance of these services. Although
warranty obligations are not dependent
upon the use of any particular brand of
replacement parts and you may elect to
use non-Genuine Mercedes-Benz parts for
replacement purposes, we recommend
the use of Genuine Mercedes-Benz parts
for service and repairs, since they have
been made according to the
manufacturer’s specifications. It is also
important to use only fuels and lubricants
meeting factory specifications, since the
emission systems warranty does not
cover repair or replacement of parts
necessitated by failure of such items.
 Emission Systems Warranty (Federal) 19

General This Warranty Does Not Apply To:

In accordance with the requirements of 1. The repair or replacement of warranted

the Federal Clean Air Act as amended, parts which are scheduled to be replaced
Mercedes-Benz USA, LLC warrants to the prior to 80,000 miles. These parts are no

Service and Warranty

original and each subsequent owner of a longer covered once they have been re-
new Mercedes-Benz vehicle that: placed at the first required replacement
interval during a regular maintenance
(1) the vehicle was designed, built and service.
equipped so as to conform, at the time of
sale to the original owner, with the then 2. Any vehicle on which the odometer
applicable regulations issued by the Fed- mileage has been altered and the vehi-
eral Environmental Protection Agency un- cle’s actual mileage cannot be readily de-
der authority of the Federal Clean Air Act termined.
as amended; and
3. Loss of time, inconvenience, loss of the
(2) the vehicle is free from defects in ma- use of the vehicle or similar incidental or
terials and workmanship at the time of consequential damages.
sale which would cause it not to conform
with those regulations within a period of
two years or 24,000 miles from the date
of initial operation of the vehicle, whichev-
er occurs first; and

(3) is free from defects in material and

workmanship in specific emission related
parts as specified in the lists shown on
(컄 Pages 26, 28, 52) which would cause
them not to conform with those require-
ments for a period of 8 years or 80,000
miles, whichever occurs first.
 20 Emission Systems Warranty (Federal)

This warranty will be performed by any au- WITH RESPECT TO EMISSION SYSTEMS,
thorized Mercedes-Benz Center of the THIS WARRANTY AND THE EMISSIONS
owner’s choice - repairing, replacing or PERFORMANCE WARRANTY ARE EX-
adjusting at the authorized Mercedes- PRESSLY IN LIEU OF ALL OTHER WAR-
Benz Center’s discretion, upon delivery of RANTIES AND REPRESENTATIONS,
Service and Warranty

the vehicle to the authorized Mercedes- EXPRESSED OR IMPLIED, INCLUDING,

Benz Center’s place of business without BUT NOT LIMITED TO, IMPLIED WARRAN-
charge for parts and labor (including diag- TY OF MERCHANTABILITY OR FITNESS
nosis), using Genuine Mercedes-Benz FOR A PARTICULAR PURPOSE, AND OF
parts to assure compliance with applica- ALL OTHER OBLIGATIONS OR LIABILITIES
ble regulations. Parts replaced under this ON THE PART OF THE WARRANTOR.
warranty become the property of the war- DAIMLER AG, MERCEDES-BENZ USA,
rantor. LLC, MERCEDES-BENZ U.S. INTERNA-
TIONAL, INC, MERCEDES-BENZ RE-
This warranty is available on a vehicle pur- SEARCH & DEVELOPMENT NORTH
chased in the United States or in any U.S. AMERICA, INC. OR THE SELLING AU-
possession governed by U.S. law. THORIZED MERCEDES-BENZ CENTER
NEITHER ASSUME NOR AUTHORIZE ANY
In all other countries, defective parts will OTHER PERSON TO ASSUME FOR THEM
be repaired or replaced free of charge only ANY OTHER LIABILITY IN CONNECTION
in accordance with the terms and limita- WITH SUCH EMISSION SYSTEMS.
tions of the warranty for new Mercedes-
Benz vehicles in effect at the time in such See (컄 Pages 26, 28, 52) for components
countries. covered by this warranty.
Emission Performance Warranty (Federal) - Things You Should Know 21

General

You may present a claim under this war- Your authorized Mercedes-Benz Center is
ranty immediately after your vehicle has required by law to honor your claim if such
failed an EPA approved emission short notice of denial is not received by you

Service and Warranty

test if, as a result of that failure, you are within said time period.
required by law to repair the vehicle to
avoid the imposition of a penalty or sanc- You may obtain further information con-
tion. You do not need to suffer the loss of cerning the emission performance war-
the right to use the vehicle, pay a fine, or ranty or report violations of the terms of
incur repair expenses before bringing this the Emission Performance Warranty by
claim. Your warranty claim may be pre- contacting the Director, Field Operation
sented to any authorized Mercedes-Benz and Support Division (EN-397F), Environ-
Center of your choice in the USA or its ter- mental Protection Agency, 401 “M”
ritories. Street, SW., Washington, D.C. 20460.

The authorized Mercedes-Benz Center will

honor or deny your claim within a reason-
able time not to exceed 30 days, from the
time at which your vehicle is initially pre-
sented for repair or within any time period
specified by local, State or Federal Law,
whichever is shorter, except when a delay
is caused by events not attributable to
MBUSA or your authorized Mercedes-
Benz Center. You will be notified in writing
by your authorized Mercedes-Benz Center
of the reason for any denial of your claim.
 22 Emission Performance Warranty (Federal)

NOTE: The Emission Performance War- For the remainder of the 8 years or
ranty is required by Federal Law, and is 80,000 miles the authorized Mercedes-
effective only to the extent required by Benz Center will correct only those defi-
that law. To the extent the underlying ciencies directly related to the specified
law is suspended or amended, this components in the attached list which
Service and Warranty

Warranty is automatically altered in have been installed in or on the vehicle for

the same manner, without further no- the sole or primary purpose of reducing
tice. vehicle emissions and that were not in
general use prior to Model Year 1968.
Mercedes-Benz USA, LLC (MBUSA) war-
rants to the original and each subsequent
owner of a new Mercedes-Benz vehicle
that:

a. if the vehicle is maintained and operat-

ed in accordance with MBUSA’s written
instructions for required maintenance and
use, and

b. if the vehicle fails to conform at any

time during 8 years or 80,000 miles,
whichever first occurs, to the applicable
emission standards as ascertained by an
EPA-approved emission short test, and

c. if such non-conformity results or will re-

sult in the vehicle owner having to bear
any penalty or other sanction (including
the denial of the right to use the vehicle)
under local, State or Federal law, then any
authorized Mercedes-Benz Center during
the first 24 months or 24,000 miles will
make any repairs or replacements neces-
sary to specified systems/components to
correct the non-conformity or so that the
vehicle will pass the smog check test at
no charge for parts and labor (including di-
agnosis).
 Emission Performance Warranty (Federal) 23

Parts replaced under this warranty be- Use of replacement parts which are not of
come the property of the warrantor. The equivalent quality and design may impair
warranty period starts on the date the ve- the effectiveness of the emission control
hicle is delivered to the first retail pur- systems.
chaser or put into service as an authorized

Service and Warranty

Mercedes-Benz Center demonstrator or If other than Genuine Mercedes-Benz
MBUSI, MBUSA or MBRDNA company ve- Parts, including Remanufactured Parts are
hicle. being used for maintenance, replacement
or repair of components affecting emis-
The emission control system of your new sion control, the owner should obtain as-
Mercedes-Benz vehicle was designed, surances that such parts are warranted by
built and tested using Genuine Mercedes- their manufacturer to be equivalent to
Benz parts and the vehicle is certified as Genuine Mercedes-Benz parts in perform-
being in conformity with Federal emission ance and durability.
control regulations and requirements. Ac-
cordingly, it is recommended that any re- MBUSA, however, assumes no liability un-
placement parts used for maintenance, der this warranty with respect to parts
repair or replacement of emission related other than Genuine Mercedes-Benz Parts,
components be Genuine Mercedes-Benz including Remanufactured Parts except
Parts, including Remanufactured Parts. for consequential damage to a non-Mer-
cedes-Benz warranted part caused by a
The owner may elect to have mainte- failure of a Mercedes-Benz part. However,
nance, replacement or repair of the emis- the use of non-Mercedes-Benz replace-
sion control devices and systems ment parts does not invalidate the warran-
performed by any automotive repair es- ty on other components unless non-
tablishment or individual, and may elect to Mercedes-Benz parts cause damage to
use other than Genuine Mercedes-Benz warranted parts.
Parts, including Remanufactured Parts for
such maintenance, replacement or repair
without invalidating this warranty; the
cost of such service or parts, however, will
not be covered under the warranty except
in the case of an emergency.
 24 Emission Performance Warranty (Federal)

MBUSA may deny an emission

performance warranty claim if the
failure of a part is the result of:

a. non-compliance with the written in- c. using non-EPA certified replacement

Service and Warranty

structions for required maintenance and parts in the maintenance or repair of the
use. These written instructions, including vehicle which ultimately proved to be de-
time and mileage intervals at which main- fective in material or workmanship or not
tenance is to be performed may be found equivalent from an emission standpoint to
in the Maintenance Booklet and Opera- the original equipment part and the owner
tor’s Manual provided with your vehicle. is unable to prove otherwise.
You are advised to perform all recom-
mended maintenance or repairs on your Mercedes-Benz USA, LLC may deny an
new Mercedes-Benz vehicle. MBUSA may emission related warranty claim if it can
deny a warranty claim if your failure to establish that the failure or the malfunc-
perform the required maintenance result- tion of an emission control system part re-
ed in the failure of the warranted part in sults directly from the use of:
question. Receipts and service records
covering the performance of regular main- •Gasoline engines
tenance should be retained in the event non-premium low octane gasoline with an
questions arise concerning maintenance. anti-knock index of below 91
The receipts and service records should
be transferred to each subsequent owner or
of this vehicle.
• Diesel engines
b. vehicle abuse or maintenance per- diesel fuel other than S15 ULTRA-LOW
formed in such a manner that an emission SULFUR HIGHWAY DIESEL FUEL (15 ppm
component was improperly installed or SULFUR MAXIMUM)
adjusted substantially outside the manu-
facturer’s specifications or which resulted
in removing or rendering inoperative any
component affecting the vehicle’s emis-
sions.
 Emission Performance Warranty (Federal) 25

This Warranty Does Not Cover:

a. Malfunctions in any part caused by any In all other countries, defective parts will
of the following: misuse, improper adjust- be repaired or replaced free of charge only
ments, modification, alteration, tamper- in accordance with the terms and limita-

Service and Warranty

ing, disconnection, improper or tions of the warranty for new Mercedes-
inadequate maintenance, or use of leaded Benz vehicles in effect at the time in such
gasoline for catalyst equipped vehicles. countries.

b. Damage resulting from accident, acts of EXCEPT FOR THE EMISSION CONTROL
nature or other events beyond the control WARRANTY, THIS WARRANTY AND THE
of MBUSA. LIMITED WARRANTY FOR NEW MER-
CEDES-BENZ VEHICLES ARE EXPRESSLY
c. The repair or replacement of warranted IN LIEU OF ALL OTHER WARRANTIES AND
parts which are scheduled for replace- REPRESENTATION, EXPRESSED OR IM-
ment prior to 80,000 miles once these PLIED, INCLUDING, BUT NOT LIMITED TO,
have been replaced at the first replace- IMPLIED WARRANTY OF MERCHANTABIL-
ment interval as part of regular mainte- ITY OR FITNESS FOR A PARTICULAR PUR-
nance service. POSE, AND OF ALL OTHER OBLIGATIONS
OR LIABILITIES ON THE PART OF THE
d. Loss of time, inconvenience, loss of use WARRANTOR. DAIMLER AG, MERCEDES-
of the vehicle, or other incidental or con- BENZ USA, LLC, MERCEDES-BENZ U.S.
sequential damages. INTERNATIONAL, INC, MERCEDES-BENZ
RESEARCH & DEVELOPMENT NORTH
e. Any vehicle on which the odometer AMERICA, INC. OR THE SELLING AU-
mileage has been altered so that the vehi- THORIZED MERCEDES-BENZ CENTER
cle’s actual mileage cannot be deter- NEITHER ASSUME NOR AUTHORIZE ANY
mined. OTHER PERSON TO ASSUME FOR THEM
ANY OTHER LIABILITY IN CONNECTION
This warranty is available on a vehicle pur- WITH SUCH EMISSION SYSTEMS.
chased in the United States or in any U.S.
possession governed by U.S. law. The lists shown on (컄 Pages 26, 28, 52)
set forth the emission related compo-
nents which may be covered by the emis-
sions performance warranty.
 26 Mercedes-Benz Warranted Emission Related Components

MY 2013 - Gasoline or Flexible Fuel Engine

I. Air Induction System IV. Fuel Evaporative Control

Air Cleaner Housing EVAP Canister
Camshaft Adjuster EVAP Canister Purge Valve
Service and Warranty

Charge Air Cooler Fuel Fill Neck

Deceleration Air Switching Valve Fuel Filler Cap
Intake Manifold Fuel Tank (with Integrated Vent Valve)
Tumble Flap Switching Valve Fuel Tank Pressure Sensor
Turbocharger (with Integrated Exhaust Fuel Tank Vent Valve
Manifold)
Variable Intake System Switching Valve V. Secondary Air Injection System
Air Pump
II. Fuel Metering System Air Combination Valve
Fuel Filter (with Integrated Pressure Regu- Air Switching Valve
lator) Air Vacuum Check Valve
Fuel Injector Electro-Pneumatic Transducer (Frequency
Fuel Management System Valve)
Fuel Pressure Regulator
Fuel Pressure Sensor VI. Exhaust
Fuel System Control Module Exhaust Manifold
High Pressure Pump Three-Way-Catalyst*
Injection Valve
Throttle

III. Ignition System

Ignition Coil
Ignition Module
Spark Plug
 Mercedes-Benz Warranted Emission Related Components 27

MY 2013 - Gasoline or Flexible Fuel Engine

VII. Engine Emissions Control VIII. On-Board Diagnostics

Systems/Sensors Instrument Cluster (Malfunction Indicator
Accelerator Pedal Module Lamp)*

Service and Warranty

Camshaft Position Sensor
Crankshaft Position Sensor
Engine Control Module*
Engine Coolant Temperature Sensor
Engine Thermostat
Ethanol Sensor
Fuel Temperature/High Pressure Sensor
Intake Air Temperature Sensor
Intake Manifold Pressure Sensor
Knock Sensor
Mass Air Flow Sensor
O2 Sensor
Shifting Drum
Transmission Control Module
Vehicle Speed Sensor (Front Wheels)
Vehicle Speed Sensor (Rear Wheels)

* These items are warranted for 8 years/80,000 miles (whichever occurs first).
All other items are warranted for (a) or (b):
(a) 3 years/50,000 miles (whichever occurs first) for new vehicles which are first sold by an authorized
Mercedes-Benz Center in CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA.
(b) 2 years/24,000 miles (whichever occurs first) for new vehicles which are first sold by an authorized
Mercedes-Benz Center in all other states.
Please reference the previous pages for additional emission warranty coverage.
 28 Mercedes-Benz Warranted Emission Related Components

MY 2013 - BlueTEC Diesel Engine with DEF

I. Air Induction System V. Positive Crankcase Ventilation

Air Cleaner Housing Crankcase Ventilation Valve/Line
Charge Air Cooler
Service and Warranty

Charge Air Distribution Line VI. Fuel Evaporative Control

Electric Intake Air Throttle (with Throttle Fuel Fill Neck (without Expansion Tank)
Valve Step Motor) Fuel Tank (with Integrated Vent Valve and
Intake Port Shutoff Fill Neck)
Turbocharger Fuel Tank Vent Valve

II. Fuel Metering System VII. Exhaust/Diesel Exhaust Fluid

Fuel Filter (DEF) System
Fuel Injector DEF Delivery Pump (with Pressure Sensor)
Fuel Pressure Regulator DEF Injection Valve
Fuel Pump (Electric) DEF Line
Fuel Rail DEF Tank (with Temperature Sensor and
Fuel Rail Pressure Sensor Fluid Level Gauge)
High Pressure Pump Diesel Oxidation Catalyst (and/or Diesel
Particulate Filter)*
III. Ignition System Exhaust Manifold
Glow Plug Selective Catalytic Reduction Catalyst*
Glow Time Control Module

IV. Exhaust Gas Recirculation System

EGR Cooler
EGR Line
EGR Valve
 Mercedes-Benz Warranted Emission Related Components 29

MY 2013 - BlueTEC Diesel Engine with DEF

VIII. Engine Emissions Control IX. On-Board Diagnostics

Systems/Sensors Instrument Cluster (Malfunction Indicator
Accelerator Pedal Module Lamp)*

Service and Warranty

Camshaft Position Sensor
Charge Air Pressure Sensor
Charge Air Temperature Sensor
Crankshaft Position Sensor
DEF Control Module
Engine Control Module*
Engine Coolant Temperature Sensor
Exhaust Back Pressure Sensor
Exhaust Differential Pressure Sensor
Exhaust Gas Temperature Sensor
Fuel Temperature Sensor
Heated Cooling Water Thermostat
Manifold Air Pressure Sensor
Mass Air Flow Sensor (with Integrated
Intake Air Temperature Sensor)
NOX Sensor
O2 Sensor
Particulate Matter Sensor
Transmission Control Module
Vehicle Speed Sensor (Front Wheels)
Vehicle Speed Sensor (Rear Wheels)

* These items are warranted for 8 years/80,000 miles (whichever occurs first).
All other items are warranted for (a) or (b):
(a) 3 years/50,000 miles (whichever occurs first) for new vehicles which are first sold by an authorized
Mercedes-Benz Center in CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA.
(b) 2 years/24,000 miles (whichever occurs first) for new vehicles which are first sold by an authorized
Mercedes-Benz Center in all other states.
Please reference the previous pages for additional emission warranty coverage.
 30 Emission Control System Warranty - Things You Should Know

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

Your Warranty Rights and Obligations: Manufacturer’s Warranty Coverage:

The California Air Resources Board and For 3 years or 50,000 miles, whichever
Service and Warranty

Mercedes-Benz USA, LLC are pleased to first occurs:

explain the emission control system war-
ranty on your Mercedes-Benz vehicle. In 1. If your Mercedes-Benz vehicle fails a
California, Connecticut, Maine, Maryland, Smog Check Inspection, all necessary re-
Massachusetts, New Jersey, Oregon, pairs and adjustments will be made by
Pennsylvania, Rhode Island, Vermont and MBUSA to ensure that your vehicle passes
Washington, new motor vehicles must be the inspection. This is your emission con-
designed, built and equipped to meet trol system PERFORMANCE WARRANTY.
these states’ stringent anti-smog stand-
ards. MBUSA must warrant the emission 2. If any emission related part on your MB
control system on your Mercedes-Benz vehicle is defective, the part will be re-
vehicle for the periods of time listed below paired or replaced by MBUSA. This is your
provided there has been no abuse, ne- short-term emission control system DE-
glect or improper maintenance of your ve- FECTS WARRANTY.
hicle.
For 7 years or 70,000 miles, whichever
Your emission control system may include first occurs:
such parts as the fuel injection system, ig-
nition system, catalytic converter and en- 1. If an emission related part listed in this
gine computers. Also included may be warranty booklet specially noted with cov-
hoses, belts, connectors and other emis- erage for 7 years or 70,000 miles is defec-
sion related assemblies. tive, the part will be repaired or replaced
by MBUSA. This is your long-term emis-
Where a warrantable condition exists, sion control system DEFECTS WARRAN-
MBUSA will repair your Mercedes-Benz TY.
vehicle at no cost to you including diagno-
sis, parts and labor.
 Emission Control System Warranty - Things You Should Know 31

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

Owner’s Warranty Responsibilities:

As the vehicle owner, you are responsible

Service and Warranty

for the performance of the required main-
tenance listed in your Maintenance Book-
let. MBUSA recommends that you retain
all receipts covering maintenance on your
vehicle, but MBUSA cannot deny emission
control system warranty solely for the
lack of receipts or for your failure to en-
sure the performance of all required main-
tenance.

You are responsible for presenting your

Mercedes-Benz vehicle to an authorized
Mercedes-Benz Center as soon as a prob-
lem exists. The warranty repairs should be
completed in a reasonable amount of
time, not to exceed 30 days.

As the vehicle owner, you should also be

aware that MBUSA may deny you warran-
ty coverage if your vehicle or a part has
failed due to abuse, neglect, improper
maintenance or unapproved modifica-
tions.
 32 Emission Control System Warranty - Things You Should Know

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

If you have any questions regarding your State of New Jersey

warranty rights and responsibilities, you New Jersey Department of Environmental
should contact: Protection, 401 East State Street
Service and Warranty

Trenton, New Jersey 08625

Mercedes-Benz USA, LLC
Customer Assistance Center State of Oregon
One Mercedes Drive Department of Environmental Quality
Montvale, NJ 07645-0350 811 S.W. Sixth Avenue
1-800-FOR-MERCedes, or Portland, OR 97204

State of California Commonwealth of Pennsylvania

Air Resources Board Department of Environmental Protection
Mobile Source Operations Division Bureau of Air Quality
P.O. Box 8001 Rachel Carson State Office Building
El Monte, CA 91731-2990 12th Floor, P.O. Box 8468
Harrisburg, PA 17105-8468
State of Connecticut
Department of Environmental Protection State of Rhode Island
79 Elm Street Department of Environmental Manage-
Hartford, CT 06106-5127 ment, 235 Promenade Street
Providence, Rhode Island 02908
State of Maine
Department of Environmental Protection State of Vermont
17 State House Station Augusta, Agency of Natural Resources
Maine 04333 Department of Environmental Conserva-
tion, Air Pollution Control Division
State of Maryland Building 3 South, 103 Main Street, Water-
Department of the Environment bury, VT 05671-0402
Air & Radiation Management
Administration Mobile Sources Control State of Washington
Program Washington State Department of Ecology
1800 Washington Blvd. P.O. Box 47600
Baltimore, MD 21230 Olympia, WA 98504-7600

Commonwealth of Massachusetts
Department of Environmental Protection
Division of Air Quality Control
One Winter Street, Boston, MA 02108
 Emission Control System Warranty 33

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

General

Mercedes-Benz USA, LLC (MBUSA) war- MBUSA further warrants that:

Service and Warranty

rants to the original and each subsequent
owner of a 2013 Mercedes-Benz vehicle a. if the vehicle is maintained and operat-
which is first sold by an authorized Mer- ed in accordance with MBUSA’s written
cedes-Benz Center in California, Con- instructions for required maintenance and
necticut, Maine, Maryland, use, and
Massachusetts, New Jersey, Oregon,
Pennsylvania, Rhode Island, Vermont and b. if a part is defective during 3 years or
Washington that: 50,000 miles, whichever first occurs,
which causes the vehicle not to conform
(1) such vehicle is free from defects in ma- to the applicable CARB requirement or to
terial and workmanship which would fail a smog check test, or
cause it to fail to conform with require-
ments of the California Air Resources c. if an emission-related part covered by
Board (CARB) or to fail to pass a smog the 7 year or 70,000 mile, whichever first
check test for a period of use of 3 years or occurs, warranty term is defective during
50,000 miles, whichever first occurs; and the warranty period,

(2) if any part which affects any regulated then any authorized Mercedes-Benz Cent-
emission from your vehicle is defective er of the owner’s choice will make any ad-
during 3 years or 50,000 miles, whichever justments, repairs or replacements
first occurs, the part will be repaired or re- (including diagnosis) necessary to correct
placed; and the defect or so that the vehicle will pass
the smog check test at no charge for
(3) is free from defects in material and parts, labor or diagnosis.
workmanship in specific emission related
parts as specified in the attached list If your vehicle is between 3 to 8 years old
which would cause them not to conform and has been driven less than 80,000
with those requirements for a period of miles, then your vehicle may be eligible for
use of 7 years or 70,000 miles, whichever additional coverage under the Federal
first occurs. Emissions Warranty.
 34 Emission Control System Warranty

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

These warranty provisions shall begin on Use of replacement parts which are not of
the date the vehicle is delivered to the equivalent quality and design may impair
first retail purchaser or, if the vehicle is the effectiveness of the emission control
Service and Warranty

first placed in service as a retail demon- systems. If other than Genuine Mercedes-
strator or MBUSI, MBUSA or MBRDNA Benz Parts, including Remanufactured
company vehicle prior to sale at retail, on Parts are being used for maintenance, re-
the date the vehicle is first placed in such placement or repair of components affect-
service. ing emission control, the owner should
obtain assurances that such parts are
The emission control system of your new warranted by their manufacturer to be
Mercedes-Benz vehicle was designed, equivalent to Genuine Mercedes-Benz
built and tested using Genuine Mercedes- parts in performance and durability.
Benz parts and the vehicle is certified as
being in conformity with Federal, Califor- MBUSA, however, assumes no liability un-
nia, Connecticut, Maine, Maryland, Mas- der this warranty with respect to parts
sachusetts, New Jersey, Oregon, other than Genuine Mercedes-Benz Parts,
Pennsylvania, Rhode Island, Vermont and including Remanufactured Parts except
Washington emission control regulations for consequential damage to a non-Mer-
and requirements. Accordingly, it is rec- cedes-Benz warranted part caused by a
ommended that any replacement parts failure of a Mercedes-Benz part. However,
used for maintenance, repair or replace- the use of non-Mercedes-Benz replace-
ment of emission related components be ment parts does not invalidate the warran-
Genuine Mercedes-Benz Parts, including ty on other components unless non-
Remanufactured Parts. Mercedes-Benz parts cause damage to
warranted parts.
The owner may elect to have mainte-
nance, replacement or repair of the emis-
sion control devices and systems
performed by any automotive repair es-
tablishment or individual, and may elect to
use other than Genuine Mercedes-Benz
Parts, including Remanufactured Parts for
such maintenance, replacement or repair
without invalidating this warranty; the
cost of such service or parts, however, will
not be covered under the warranty except
in the case of an emergency.
 Emission Control System Warranty 35

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

Repairs covered by this warranty will be The enclosed list sets forth some of the
performed by any authorized Mercedes- emission related components covered by
Benz Center at its place of business with the emission control system defects war-

Service and Warranty

no charge for parts or labor (including di- ranty. You are advised to perform all rec-
agnosis), using Genuine Mercedes-Benz ommended maintenance or repairs on
Parts, including Remanufactured Parts for your new Mercedes-Benz vehicle. MBUSA
any part covered by this warranty. will not deny an emissions system warran-
ty claim solely because you have no
In the case of an emergency, when and record of maintenance; however, you are
where an authorized Mercedes-Benz responsible for the performance of the re-
Center is not available, repairs may be quired maintenance. MBUSA may deny a
performed at any available service estab- warranty claim if your failure to perform
lishment or by the owner using any re- the required maintenance resulted in the
placement part. The non-availability of a failure of a warranted part. Receipts and
replacement part for warranty repair or a service records covering the performance
repair not completed within 30 days con- of regular maintenance should be retained
stitutes an emergency. in the event questions arise concerning
maintenance. The receipts and service
MBUSA will reimburse the owner for such records should be transferred to each
repairs (including labor and diagnosis) subsequent owner of this vehicle.
that are covered under this warranty.
Such reimbursement shall not exceed
MBUSA suggested retail prices for war-
ranted parts replaced and labor charges
based on MBUSA recommended time al-
lowances for warranty repairs at a geo-
graphically appropriate hourly labor rate.
Replaced parts and paid invoices must be
presented at an authorized Mercedes-
Benz Center as a condition of reimburse-
ment for emergency repairs not per-
formed at an authorized Mercedes-Benz
Center. Parts replaced under this warran-
ty become the property of the warrantor.
 36 Emission Control System Warranty

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

Mercedes-Benz USA, LLC may deny an 4. The repair or replacement of warranted

emission related claim if it can establish parts which are scheduled to be replaced
that the failure or the malfunction of an prior to 50,000 miles once these have
Service and Warranty

emission control system part results di- been replaced at the first replacement in-
rectly from the use of non-premium low terval during a regular maintenance serv-
octane fuel in the engine (i.e. fuel with an ice.
anti-knock index of below 91 as displayed
on the fuel pump). 5. Incidental or consequential damages
such as loss of time, inconvenience, or
What is not covered by the Emission loss of use of the vehicle.
Warranty
6. Any vehicle on which the odometer
This warranty does not cover: mileage has been altered so that the vehi-
cle’s actual mileage cannot be deter-
1. The repair or replacement of any “war- mined.
ranted part” otherwise eligible for warran-
ty coverage shall be excluded from such
warranty coverage if the vehicle or engine
manufacturer demonstrates that the vehi-
cle or engine has been abused, neglected
or improperly maintained, and that such
abuse, neglect, or improper maintenance
was the direct cause of the need for the
repair or replacement of the part.

2. Malfunctions in any part caused by any

of the following: improper adjustments ex-
cept for those done by an authorized Mer-
cedes-Benz Center during warranty
service work, modification, alteration,
tampering, disconnection, or use of lead-
ed gasoline (for catalyst equipped vehi-
cles).

3. Damage resulting from accident, acts

of nature or other events beyond the con-
trol of MBUSA.
 Emission Control System Warranty 37

CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA

This warranty is applicable to new vehi- You will be notified in writing by your au-
cles which are first sold by an authorized thorized Mercedes-Benz Center of the
Mercedes-Benz Center in the States of reasons for any denial of your claim.

Service and Warranty

California, Connecticut, Maine, Maryland,
Massachusetts, New Jersey, Oregon, Your authorized Mercedes-Benz Center is
Pennsylvania, Rhode Island, Vermont and required by law to honor your claim if such
Washington. In all other states or coun- notice of denial is not received by you
tries, defective parts will be repaired or re- within said time period.
placed in accordance with the terms and
limitations of the warranty applicable to WITH RESPECT TO EMISSION SYS-
new Mercedes-Benz vehicles in effect at TEMS, THIS WARRANTY IS EXPRESSLY
the time in such states or countries. IN LIEU OF ALL OTHER WARRANTIES
AND REPRESENTATIONS, EXPRESSED
You may present a claim under the per- OR IMPLIED, INCLUDING, BUT NOT
formance warranty immediately after your LIMITED TO, IMPLIED WARRANTY OF
vehicle has failed a smog check test. You MERCHANTABILITY OR FITNESS FOR A
do not need to suffer the loss of the right PARTICULAR PURPOSE, AND OF ALL
to use the vehicle, pay a fine, or incur re- OTHER OBLIGATIONS OR LIABILITIES
pair expenses before bringing this claim. ON THE PART OF THE WARRANTOR.
After the 3 year/50,000 mile perform- DAIMLERAG, MERCEDES-BENZ U.S. IN-
ance warranty period has passed, a smog TERNATIONAL, INC., MERCEDES-BENZ
check test failure due to a defect in a part USA, LLC, MERCEDES-BENZ RESEARCH
which is warranted for 7 years/70,000 & DEVELOPMENT NORTH AMERICA,
miles, is covered. INC. OR THE AUTHORIZED MERCEDES-
BENZ CENTER NEITHER ASSUME NOR
Your warranty claim may be presented to AUTHORIZE ANY OTHER PERSON TO
any authorized Mercedes-Benz Center of ASSUME FOR THEM ANY OTHER LIA-
your choice. The authorized Mercedes- BILITY IN CONNECTION WITH SUCH
Benz Center will honor or deny your claim EMISSION SYSTEMS.
within a reasonable time not to exceed 30
days, from the time at which your vehicle
is initially presented for repair. Exceptions
are when you, the owner, request a delay,
or a delay is caused by events not attribut-
able to MBUSA or your authorized Mer-
cedes-Benz Center.
 38 Mercedes-Benz Defect Warranty Coverage (7 years / 70,000 miles)

MY2013 - Gasoline or Flexible Fuel Engine

(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA)

Parts Description Models

Service and Warranty

E63 AMG Wagon

C63 AMG Coupe

E350 4M Wagon
C350 4M Coupe
C250 Coupe
C350 Coupe
C63 AMG

E63 AMG
C300 4M

E350 4M
E550 4M
C250

C350

E350
Air Pump • •• •
Charge Air Cooler • • • • •
Engine Control Module* ••••••••••• •••
EVAP Canister
Exhaust Manifold ••• ••••• •
Fuel Fill Neck
Fuel Filter (with Integrated Pressure • •
Regulator)
Fuel Injector • • • • • • • • • •
Fuel Management System • • • • • • • • • •
Fuel Tank (with Integrated Vent Valve) •• ••• • ••• • • • • •
High Pressure Pump •• • • • • • • • • • •
Ignition Module
Injection Valve
Instrument Cluster (MIL)* ••••••••••• • ••
Intake Manifold • •• • • • •
Knock Sensor • • •
Three-Way-Catalyst* ••••••••••• • ••
Throttle ••••••••••• • ••
Transmission Control Module ••••••••••• • ••
Turbocharger (with Integrated Exhaust • • • • •
Manifold)

* These items are warranted for 8 years / 80,000 miles (whichever occurs first).
Mercedes-Benz Defect Warranty Coverage (7 years / 70,000 miles) 39

MY2013 - Gasoline or Flexible Fuel Engine

(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA)

Parts Description Models

Service and Warranty

E350 4M Coupe

E350 Cabriolet
E550 Cabriolet
E350 Coupe

E550 Coupe

CLS63 AMG
CLS550 4M

CL550 4M
S63 AMG
S65 AMG
S550 4M
CLS550

S550

S600
Air Pump • •
Charge Air Cooler • ••••••••••
Engine Control Module* ••••••••••••••
EVAP Canister ••••••
Exhaust Manifold •• • • •
Fuel Fill Neck
Fuel Filter (with Integrated Pressure
Regulator)
Fuel Injector • • • • • • • • • • • •
Fuel Management System • • • • • • • • • • • •
Fuel Tank (with Integrated Vent Valve) • • • • • • • • • ••• ••
High Pressure Pump • • • • • • • • • • • •
Ignition Module • •
Injection Valve • •
Instrument Cluster (MIL)* ••• •• • • • • ••• ••
Intake Manifold • • • • • • ••• ••
Knock Sensor • • • • • • • • •
Three-Way-Catalyst* ••• •• • • • • ••• ••
Throttle ••• •• • • • • ••• ••
Transmission Control Module ••• •• • • • • ••• ••
Turbocharger (with Integrated Exhaust • • • • • • ••• ••
Manifold)

* These items are warranted for 8 years / 80,000 miles (whichever occurs first).
 40 Mercedes-Benz Defect Warranty Coverage (7 years / 70,000 miles)

MY2013 - Gasoline or Flexible Fuel Engine

(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA)
Service and Warranty

Parts Description Models

SLS AMG (Black Series) Coupe

SLS AMG (GT) Roadster
SLS AMG (GT) Coupe
SLK55 AMG

GLK350 4M
CL63 AMG
CL65 AMG

SL63 AMG
SL65 AMG

GLK350
SLK250
SLK350
CL600

SL550
Air Pump • • ••••
Charge Air Cooler •••• •••
Engine Control Module* ••••••••••••••
EVAP Canister •••
Exhaust Manifold • • •• • ••
Fuel Fill Neck
Fuel Filter (with Integrated Pressure
Regulator)
Fuel Injector • • • • • • •
Fuel Management System • • • • • • •
Fuel Tank (with Integrated Vent Valve) •••• • • • •••••• •
High Pressure Pump • • • • • • • •
Ignition Module • •
Injection Valve • • •
Instrument Cluster (MIL)* •••• •• ••••• •••
Intake Manifold •••• • ••••• •
Knock Sensor • ••
Three-Way-Catalyst* •••• •• ••••• •••
Throttle •••• •• ••••• •••
Transmission Control Module •••• •• ••••• •••
Turbocharger (with Integrated Exhaust •••• •••
Manifold)

* These items are warranted for 8 years / 80,000 miles (whichever occurs first).
Mercedes-Benz Defect Warranty Coverage (7 years / 70,000 miles) 41

MY2013 - Gasoline or Flexible Fuel Engine

(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA)

Service and Warranty

Parts Description Models

ML63 AMG
ML350 4M
ML550 4M

GL63 AMG
GL450 4M
GL550 4M

G63 AMG
ML350

G550
Air Pump •
Charge Air Cooler ••••• •
Engine Control Module* •••••••••
EVAP Canister
Exhaust Manifold •• •
Fuel Fill Neck ••••••
Fuel Filter (with Integrated Pressure
Regulator)
Fuel Injector • • • • • • • •
Fuel Management System • • • • • • • •
Fuel Tank (with Integrated Vent Valve) • • • • • • •••
High Pressure Pump • • • • • • • •
Ignition Module
Injection Valve
Instrument Cluster (MIL)* •••••••••
Intake Manifold •••••••
Knock Sensor
Three-Way-Catalyst* •••• • • •••
Throttle •••• • • •••
Transmission Control Module •••• • • •••
Turbocharger (with Integrated Exhaust •• • • • •
Manifold)

* These items are warranted for 8 years / 80,000 miles (whichever occurs first).
 42 Mercedes-Benz Defect Warranty Coverage (7 years / 70,000 miles)

MY2013 - BlueTEC Diesel Engine with DEF

(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA)
Service and Warranty

Parts Description Models

GLK250 4M BlueTEC
ML350 4M BlueTEC
GL350 4M BlueTEC
S350 4M BlueTEC
E350 BlueTEC
Charge Air Cooler • • • • •
Charge Air Distribution Line • • • • •
DEF Delivery Pump (with Pressure Sensor) • • • • •
DEF Tank (with Temperature Sensor and Fluid Level Gauge) • • • • •
Diesel Oxidation Catalyst (and/or Diesel Particulate Filter)* • • • • •
EGR Cooler • • • • •
EGR Valve • •
Electric Intake Air Throttle (with Throttle Valve Step Motor) ••• • •
Engine Control Module* ••• • •
Exhaust Manifold ••• • •
Fuel Fill Neck (without Expansion Tank) •• • •
Fuel Injector ••• • •
Fuel Pump (Electric) ••• • •
Fuel Rail ••• • •
Fuel Tank (with Integrated Vent Valve and Fill Neck) ••• • •
High Pressure Pump ••• • •
Instrument Cluster (Malfunction Indicator Lamp)* ••• • •
Intake Port Shutoff ••• • •
NOX Sensor •• • •
Selective Catalytic Reduction Catalyst* ••• • •
Transmission Control Module ••• • •
Turbocharger ••• • •

* These items are warranted for 8 years / 80,000 miles (whichever occurs first).
Mercedes-Benz Defect Warranty Coverage (7 years / 70,000 miles) 43

MY2013 - Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (OR, PA and WA)

Parts Description Models

Service and Warranty

E350 4M Coupe
S400 HYBRID
E400 HYBRID

E350 Coupe

GLK350 4M
C300 4M

E350 4M

GLK350
C350

E350
Air Pump •
Battery Pack Control Module • •
Brake Pedal Module • •
Direct Ozone Reduction Radiator • • • • • • • • • •
Direct Ozone Reduction Temperature Sensor • • • • • • • • • •
Engine Control Module* • • • • • • • • • •
Exhaust Manifold • • • • • • • • • •
Fuel Injector • • • • • • • • •
Fuel Management System • • • • • • • • •
Fuel Tank (with integrated Vent Valve) • • • • • • ••• •
High Pressure Pump • • • • • • • • •
High Voltage Battery • •
Instrument Cluster (Malfunction Indicator Lamp)* •• • ••• ••• •
Intake Manifold • •
Three-Way-Catalyst* •• • ••• ••• •
Throttle •• • ••• ••• •
Transmission Control Module •• • ••• ••• •

* These items are warranted for 8 years / 80,000 miles (whichever occurs first).
 44 Emission Control System Warranty - Things You Should Know

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

Your Warranty Rights and Obligations: Identifying Partial Zero-Emission Vehi-

cles (PZEV)
Service and Warranty

The California Air Resources Board and Being able to identify whether your vehicle
Mercedes-Benz USA, LLC are pleased to meets the California Air Resources Board
explain the emission control system war- (CARB) Super Ultra-Low-Emission-Vehicle
ranty on your Mercedes-Benz Partial Zero- (SULEV) PZEV emission standard is an im-
Emission Vehicle (PZEV), E400 HYBRID portant part of understanding your emis-
and S400 HYBRID. In California, Connecti- sion warranty rights. To identify a vehicle
cut, Maine, Maryland, Massachusetts, that meets the PZEV emission standard
New Jersey, New York, Rhode Island and please refer to the text description on the
Vermont, new motor vehicles must be de- Vehicle Emission Control Information
signed, built and equipped to meet these (VECI) label located in the engine com-
states’ stringent anti-smog standards. partment.
MBUSA must warrant the emission con-
trol system on your Mercedes-Benz vehi- Please note the location of the VECI label
cle for the periods of time listed below will vary depending on model. Refer to
provided there has been no abuse, ne- your vehicle Operator’s Manual for further
glect or improper maintenance of your ve- information on identification labels and
hicle. their locations.

Your emission control system may include

such parts as the fuel injection system, ig-
nition system, catalytic converter and en-
gine computers. Also included may be
hoses, belts, connectors and other emis-
sion related assemblies.

Where a warrantable condition exists,

MBUSA will repair your Mercedes-Benz
vehicle at no cost to you including diagno-
sis, parts and labor.
 Emission Control System Warranty - Things You Should Know 45

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

Manufacturer’s Warranty Coverage: Owner’s Warranty Responsibilities:

Service and Warranty

For 15 years or 150,000 miles, whichever As the vehicle owner, you are responsible
first occurs: for the performance of the required main-
tenance listed in your Maintenance Book-
1. If your Mercedes-Benz vehicle fails a let. MBUSA recommends that you retain
Smog Check Inspection, all necessary re- all receipts covering maintenance on your
pairs and adjustments will be made by vehicle, but MBUSA cannot deny emission
MBUSA to ensure that your vehicle passes control system warranty solely for the
the inspection. This is your emission con- lack of receipts or for your failure to en-
trol system PERFORMANCE WARRANTY. sure the performance of all required main-
tenance.
2. If any emission related part on your
Mercedes-Benz vehicle is defective, the You are responsible for presenting your
part will be repaired or replaced by Mercedes-Benz vehicle to an authorized
MBUSA. This is your emission control sys- Mercedes-Benz Center as soon as a prob-
tem DEFECTS WARRANTY. lem exists. The warranty repairs should be
completed in a reasonable amount of
time, not to exceed 30 days.

As the vehicle owner, you should also be

aware that MBUSA may deny you warran-
ty coverage if your vehicle or a part has
failed due to abuse, neglect, improper
maintenance or unapproved modifica-
tions.
 46 Emission Control System Warranty - Things You Should Know

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

If you have any questions regarding your Baltimore, MD 21230

warranty rights and responsibilities, you Commonwealth of Massachusetts
Service and Warranty

should contact: Department of Environmental Protection

Division of Air Quality Control
Mercedes-Benz USA, LLC One Winter Street, Boston, MA 02108
Customer Assistance Center
One Mercedes Drive State of New Jersey
Montvale, NJ 07645-0350 New Jersey Department of Environmental
1-800-FOR-MERCedes, or Protection, 401 East State Street
Trenton, New Jersey 08625
State of California
Air Resources Board State of New York
Mobile Source Operations Division Department of Environmental
P.O. Box 8001 Conservation
El Monte, CA 91731-2990 625 Broadway, Albany, NY 12233

State of Connecticut State of Rhode Island

Department of Environmental Protection Department of Environmental Manage-
79 Elm Street ment, 235 Promenade Street
Hartford, CT 06106-5127 Providence, Rhode Island 02908

State of Maine State of Vermont

Department of Environmental Protection Agency of Natural Resources
17 State House Station Augusta, Department of Environmental Conserva-
Maine 04333 tion, Air Pollution Control Division
Building 3 South, 103 Main Street, Water-
State of Maryland bury, VT 05671-0402
Department of the Environment
Air & Radiation Management
Administration
Mobile Sources Control Program
1800 Washington Blvd.
 Emisson Control System Warranty 47

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

General

Service and Warranty

Mercedes-Benz USA, LLC (MBUSA) war- MBUSA further warrants that:
rants to the original and each subsequent
owner of a 2012 Mercedes-Benz Partial a. if the vehicle is maintained and operat-
Zero-Emission Vehicle (PZEV), ed in accordance with MBUSA’s written
E400 HYBRID and S400 HYBRID which is instructions for required maintenance and
first sold by an authorized Mercedes-Benz use, and
Center in California, Connecticut, Maine,
Maryland, Massachusetts, New Jersey, b. if a part is defective during 15 years or
New York, Rhode Island or Vermont that: 150,000 miles, whichever first occurs,
which causes the vehicle not to conform
(1) such vehicle is free from defects in ma- to the applicable CARB requirement or to
terial and workmanship which would fail a smog check test,
cause it to fail to conform with require-
ments of the California Air Resources then any authorized Mercedes-Benz Cent-
Board (CARB) or to fail to pass a smog er of the owner’s choice will make any ad-
check test for a period of use of 15 years justments, repairs or replacements
or 150,000 miles, whichever first occurs; (including diagnosis) necessary to correct
and the defect or so that the vehicle will pass
the smog check test at no charge for
(2) if any part which affects any regulated parts, labor or diagnosis.
emission from your vehicle is defective
during 15 years or 150,000 miles, which-
ever first occurs, the part will be repaired
or replaced; and
 48 Emisson Control System Warranty

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

These warranty provisions shall begin on Use of replacement parts which are not of
the date the vehicle is delivered to the equivalent quality and design may impair
Service and Warranty

first retail purchaser or, if the vehicle is the effectiveness of the emission control
first placed in service as a retail demon- systems. If other than Genuine Mercedes-
strator or MBUSA or MBSC company vehi- Benz Parts, including Remanufactured
cle prior to sale at retail, on the date the Parts are being used for maintenance, re-
vehicle is first placed in such service. placement or repair of components affect-
ing emission control, the owner should
The emission control system of your new obtain assurances that such parts are
Mercedes-Benz vehicle was designed, warranted by their manufacturer to be
built and tested using Genuine Mercedes- equivalent to Genuine Mercedes-Benz
Benz parts and the vehicle is certified as parts in performance and durability.
being in conformity with Federal, Califor-
nia, Connecticut, Maine, Maryland, Mas- MBUSA, however, assumes no liability un-
sachusetts, New Jersey, New York, Rhode der this warranty with respect to parts
Island and Vermont emission control reg- other than Genuine Mercedes-Benz Parts,
ulations and requirements. Accordingly, it including Remanufactured Parts except
is recommended that any replacement for consequential damage to a non-Mer-
parts used for maintenance, repair or re- cedes-Benz warranted part caused by a
placement of emission related compo- failure of a Mercedes-Benz part. However,
nents be Genuine Mercedes-Benz Parts, the use of non-Mercedes-Benz replace-
including Remanufactured Parts. ment parts does not invalidate the warran-
ty on other components unless non-
The owner may elect to have mainte- Mercedes-Benz parts cause damage to
nance, replacement or repair of the emis- warranted parts.
sion control devices and systems
performed by any automotive repair es-
tablishment or individual, and may elect to
use other than Genuine Mercedes-Benz
Parts, including Remanufactured Parts for
such maintenance, replacement or repair
without invalidating this warranty; the
cost of such service or parts, however, will
not be covered under the warranty except
in the case of an emergency.
 Emisson Control System Warranty 49

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

Repairs covered by this warranty will be The enclosed list sets forth some of the
performed by any authorized Mercedes- emission related components covered by

Service and Warranty

Benz Center at its place of business with the emission control system defects war-
no charge for parts or labor (including di- ranty. You are advised to perform all rec-
agnosis), using Genuine Mercedes-Benz ommended maintenance or repairs on
Parts, including Remanufactured Parts for your new Mercedes-Benz vehicle. MBUSA
any part covered by this warranty. will not deny an emissions system warran-
ty claim solely because you have no
In the case of an emergency, when and record of maintenance; however, you are
where an authorized Mercedes-Benz responsible for the performance of the re-
Center is not available, repairs may be quired maintenance. MBUSA may deny a
performed at any available service estab- warranty claim if your failure to perform
lishment or by the owner using any re- the required maintenance resulted in the
placement part. The non-availability of a failure of a warranted part. Receipts and
replacement part for warranty repair or a service records covering the performance
repair not completed within 30 days con- of regular maintenance should be retained
stitutes an emergency. in the event questions arise concerning
maintenance. The receipts and service
MBUSA will reimburse the owner for such records should be transferred to each
repairs (including labor and diagnosis) subsequent owner of this vehicle.
that are covered under this warranty.
Such reimbursement shall not exceed Mercedes-Benz USA, LLC may deny an
MBUSA suggested retail prices for war- emission related claim if it can establish
ranted parts replaced and labor charges that the failure or the malfunction of an
based on MBUSA recommended time al- emission control system part results di-
lowances for warranty repairs at a geo- rectly from the use of non-premium low
graphically appropriate hourly labor rate. octane fuel in the engine (i.e. fuel with an
Replaced parts and paid invoices must be anti-knock index of below 91 as displayed
presented at an authorized Mercedes- on the fuel pump).
Benz Center as a condition of reimburse-
ment for emergency repairs not per-
formed at an authorized Mercedes-Benz
Center. Parts replaced under this warran-
ty become the property of the warrantor.
 50 Emisson Control System Warranty

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

What is not covered by the Emission Warranty

Service and Warranty

This warranty does not cover:

1. The repair or replacement of any “war- 6. Any vehicle on which the odometer
ranted part” otherwise eligible for warran- mileage has been altered so that the vehi-
ty coverage shall be excluded from such cle’s actual mileage cannot be deter-
warranty coverage if the vehicle or engine mined.
manufacturer demonstrates that the vehi-
cle or engine has been abused, neglected
or improperly maintained, and that such
abuse, neglect, or improper maintenance
was the direct cause of the need for the
repair or replacement of the part.

2. Malfunctions in any part caused by any

of the following: improper adjustments ex-
cept for those done by an authorized Mer-
cedes-Benz Center during warranty
service work, modification, alteration,
tampering, disconnection, or use of lead-
ed gasoline (for catalyst equipped vehi-
cles).

3. Damage resulting from accident, acts

of nature or other events beyond the con-
trol of MBUSA.

4. The repair or replacement of warranted

parts which are scheduled to be replaced
prior to 150,000 miles once these have
been replaced at the first replacement in-
terval during a regular maintenance serv-
ice.

5. Incidental or consequential damages

such as loss of time, inconvenience, or
loss of use of the vehicle.
 Emisson Control System Warranty 51

Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only (CA, CT, MA, MD, ME, NJ, NY, RI and VT)

This warranty is applicable to new vehi- WITH RESPECT TO EMISSION SYS-

cles which are first sold by an authorized TEMS, THIS WARRANTY IS EXPRESSLY

Service and Warranty

Mercedes-Benz Center in the States of IN LIEU OF ALL OTHER WARRANTIES
California, Connecticut, Maine, Maryland, AND REPRESENTATIONS, EXPRESSED
Massachusetts, New Jersey, New York, OR IMPLIED, INCLUDING, BUT NOT
Rhode Island and Vermont. In all other LIMITED TO, IMPLIED WARRANTY OF
states or countries, defective parts will be MERCHANTABILITY OR FITNESS FOR A
repaired or replaced in accordance with PARTICULAR PURPOSE, AND OF ALL
the terms and limitations of the warranty OTHER OBLIGATIONS OR LIABILITIES
applicable to new Mercedes-Benz vehi- ON THE PART OF THE WARRANTOR.
cles in effect at the time in such states or DAIMLERAG, MERCEDES-BENZ U.S. IN-
countries. TERNATIONAL, INC., MERCEDES-BENZ
USA, LLC, MERCEDES-BENZ RESEARCH
You do not need to suffer the loss of the & DEVELOPMENT NORTH AMERICA,
right to use the vehicle, pay a fine, or incur INC. OR THE AUTHORIZED MERCEDES-
repair expenses before bringing this BENZ CENTER NEITHER ASSUME NOR
claim. AUTHORIZE ANY OTHER PERSON TO
ASSUME FOR THEM ANY OTHER LIA-
Your warranty claim may be presented to BILITY IN CONNECTION WITH SUCH
any authorized Mercedes-Benz Center of EMISSION SYSTEMS.
your choice. The authorized Mercedes-
Benz Center will honor or deny your claim The warranty coverage for the High Volt-
within a reasonable time not to exceed 30 age Battery of a E400 HYBRID and
days, from the time at which your vehicle S400 HYBRID vehicle is 10 years or
is initially presented for repair. Exceptions 150,000 miles, whichever occurs first
are when you, the owner, request a delay, (컄 Page 52).
or a delay is caused by events not attribut-
able to MBUSA or your authorized Mer-
cedes-Benz Center.

You will be notified in writing by your au-

thorized Mercedes-Benz Center of the
reasons for any denial of your claim.

Your authorized Mercedes-Benz Center is

required by law to honor your claim if such
notice of denial is not received by you
within said time period.
 52 Mercedes-Benz Warranted Emission Related Components

MY 2013 - Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only

I. Air Induction System V. Secondary Air Injection System

Air Cleaner Housing Air Combination Valve
Service and Warranty

Camshaft Adjuster Air Pump

Direct Ozone Reduction Radiator Air Vacuum Check Valve
Intake Manifold
Tumble Flap Switching Valve VI. Exhaust
Variable Intake System Switching Valve Exhaust Manifold
Three-Way-Catalyst*
II. Fuel Metering System
Fuel Filter (with Integrated Pressure Regu- VII. Engine Emissions Control Sys-
lator) tems/Sensors
Fuel Injector Accelerator Pedal Module
Fuel Management System Camshaft Position Sensor
Fuel Pressure Regulator Crankshaft Position Sensor
Fuel Pressure Sensor Engine Control Module*
Fuel System Control Module Engine Coolant Temperature Sensor
High Pressure Pump Engine Thermostat
Injection Valve Fuel Temperature/High Pressure Sensor
Throttle Intake Air Temperature Sensor
Intake Manifold Pressure Sensor
III. Ignition System Knock Sensor
Ignition Coil Mass Air Flow Sensor
Spark Plug O2 Sensor
Transmission Control Module
IV. Fuel Evaporative Control Vehicle Speed Sensor (Front Wheels)
EVAP Canister Vehicle Speed Sensor (Rear Wheels)
EVAP Canister Purge Valve
Fuel Fill Neck
Fuel Filler Cap
Fuel Tank (with Integrated Vent Valve)
Fuel Tank Leak Diagnostic Module
Fuel Tank Pressure Sensor
 Mercedes-Benz Warranted Emission Related Components 53

MY 2013 - Partial Zero-Emission Vehicles (PZEV), E400 HYBRID and

S400 HYBRID Only

VIII. On-Board Diagnostics IX. Hybrid System

Direct Ozone Reduction Temperature Battery Pack Control Module

Service and Warranty

Sensor Brake Pedal Module
Instrument Cluster (Malfunction Indicator High Voltage Battery**
Lamp)*

For new vehicles which are first sold by an authorized Mercedes-Benz Center in states other than CA, CT, MA,
MD, ME, NJ, NY, OR, PA, RI, VT and WA:
* These items are warranted for 8 years / 80,000 miles (whichever occurs first) and all other items are war-
ranted for 2 years / 24,000 miles (whichever occurs first).
For new vehicles which are first sold by an authorized Mercedes-Benz Center in OR, PA and WA:
* These items are warranted for 8 years / 80,000 miles (whichever occurs first) and all other items are war-
ranted for 3 years / 50,000 miles (whichever occurs first).
For new vehicles which are first sold by an authorized Mercedes-Benz Center in CA, CT, MA, MD, ME, NJ, NY,
RI, and VT:
** This item is warranted for 10 years / 150,000 miles (whichever occurs first) and all other items are war-
ranted for 15 years / 150,000 miles (whichever occurs first).
 54
Service and Warranty Warranty Enforcement Laws (Lemon Laws)

Laws in many states and federal law permit owners and/or lessees to obtain a re-
placement vehicle or a refund of the purchase or lease price under certain circum-
stances. The provisions of these laws vary from state to state and vary from the
federal law. To the extent allowed or not prohibited by applicable law, Mercedes-
Benz USA, LLC requires that you first provide us with direct written notification of
any alleged unrepaired defect or malfunction, or any other dissatisfaction you have
experienced with your vehicle so that we have the opportunity to cure the problem
or dissatisfaction ourselves. Giving MBUSA itself this direct notice and opportunity
to cure enables us to supplement prior efforts by our authorized Mercedes-Benz
Center so any ongoing problem can be resolved or the dissatisfaction addressed by
us. In states that have not enacted Lemon Laws, we also require, without constitut-
ing any liability beyond the Mercedes-Benz new vehicle warranty, that you give us
direct written notice of any service difficulty you have experienced. Written notifica-
tions, either required under an applicable Lemon Law or other written notifications
should be sent to us, not one of our authorized Mercedes-Benz Center, at Mercedes-
Benz USA, LLC, Customer Assistance Center, One Mercedes Drive, Montvale, New
Jersey, 07645-0350.
 Warranty Enforcement Laws (Lemon Laws) 55

NEW JERSEY LEMON LAW DISCLOSURE

IMPORTANT: IF THIS VEHICLE HAS A DEFECT THAT SUBSTANTIALLY IMPAIRS

ITS USE, VALUE OR SAFETY, OR THAT IS LIKELY TO CAUSE DEATH OR SERIOUS
BODILY INJURY IF DRIVEN, AND WAS PURCHASED, LEASED OR REGISTERED IN

Service and Warranty

NEW JERSEY, YOU MAY BE ENTITLED UNDER NEW JERSEY'S LEMON LAW TO A
REFUND OF THE PURCHASE PRICE OR YOUR LEASE PAYMENTS.

Here is a summary of your rights:

1. To qualify for relief under the New Jersey Lemon Law, you must give the
manufacturer or its dealer the opportunity to repair or correct the defect in
the vehicle within the Lemon Law's term of protection, which is the first
24,000 miles of operation or two years after the vehicle's original date of
delivery, whichever is earlier.
2. If the manufacturer or its dealer is unable to repair or correct a defect with-
in a reasonable time, you may be entitled to return the vehicle and receive
a full refund, minus a reasonable allowance for vehicle use.
3. It is presumed that the manufacturer or its dealer is unable to repair or cor-
rect the defect if substantially the same defect continues to exist after the
manufacturer has received written notice of the defect by certified mail, re-
turn receipt requested, and has had a final opportunity to correct the de-
fect or condition within 10 calendar days after receipt of notice. This notice
must be received by the manufacturer with the term of protection and may
be given only after (i) the manufacturer or its dealer has had two or more
attempts to correct the defect, (ii) the manufacturer or its dealer has had
at least one attempt to correct the defect if the defect is one that is likely
to cause death or serious bodily injury if the vehicle is driven; or (iii) the ve-
hicle has been out of service for repair for a cumulative total of 20 or more
calendar days, or in the case of a motorhome, 45 days or more.
4. If substantially the same defect continues to exist after the manufacturer
has had the final opportunity to repair or correct the defect, you may file an
application for relief under New Jersey's Lemon Law.

FOR COMPLETE INFORMATION REGARDING YOUR RIGHTS AND REMEDIES UN-

DER THE RELEVANT LAW, INCLUDING THE MANUFACTURER'S ADRESS TO GIVE
NOTICE OF THE DEFECT, CONTACT THE NEW JERSEY DEPARTMENT OF LAW
AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON LAW UNIT, AT
POST OFFICE BOX 45026, NEWARK, NEW JERSEY 07101, TEL. NO. (973) 504-
6226.
 56 Warranty Enforcement Laws (Lemon Laws)

NEW JERSEY LEMON LAW DISCLOSURE

IMPORTANTE: SI ESTE VEHICULO TIENE UN DEFECTO QUE SUBSTANCIALMENTE

AFECTA SU USO, VALOR O SEGURIDAD,O QUE PUEDE CAUSAR MUERTE O SERIO
DAÑO CORPORAL SI SE MANEJA, Y FUE COMPRADO, ARRENDADO O REGISTRADO EN
Service and Warranty

NUEVA JERSEY, USTED PUEDE TENER EL DERECHO BAJO LA LEY DE LIMÓN DEL ES-
TADO DE NUEVA JERSEY A UN REEMBOLSO DEL PRECIO DE COMPRA O A LOS PAGOS
DE SU ARRENDAMIENTO.

Aqui le damos un sumario de sus derechos:

1. Para calificar por compensación bajo la Ley de Limon de Nueva Jersey, usted
debe darle al fabricante o a su concesionario la oportunidad de reparar o corregir
el defecto del vehículo dentro del término de protección bajo la Ley de Limón,
que son las 24,000 millas primeras de operación o dos años después de la fecha
original de la entrega del vehículo o lo que suceda primero.
2. Si el fabricante o su concesionario no puede arreglar o corregir el defecto dentro
do un tiempo razonable, usted puede tener el derecho de devolver el vehículo y
recibir un reembolso completo, menos un descuento por el uso del vehículo.
3. Si se supone que el fabricante o su concesionario no puede reparar o corregir el
defecto y si substancialmente el mismo defecto continúa existiendo después
que el fabricante ha recibido un aviso del defecto, mandado por correo certifica-
do con recibo de returno, y ha tenido una oportunidad final para corregir el de-
fecto o condición dentro de los 10 dias naturales después de recibir el aviso.
Este aviso tiene que ser recibido por el fabricante dentro del término de protec-
ción y solo se puede dar después que (i) el fabricante o su concesionario ha in-
tentado dos o más veces de corregir el defecto; (ii) el fabricante o su
concesionario ha intentado por lo menos una vez de corregir el defecto si el de-
fecto es uno que puede causar la muerte o serio daño corporal si el vehículo se
maneja; o (iii) el vehículo ha estado fuera de servicio por reparos por una acumu-
lación total de 20 dias naturales o más, o en el caso de una casa rodante motor-
izada (motorhome) de 45 dias o más.
4. Si substancialmente el mismo defecto continua existiendo después que el fabri-
cante ha tenido la ultima oportunidad de reparar o corregir el defecto, usted
puede presenter una solicitud para compensación bajo la Ley de Limón de Nueva
Jersey.

PARA INFORMACION COMPLETA ACERCA DE SUS DERECHOS Y RECURSOS BAJO

ESTA LEY, INCLUYENDO LA DIRECCIÓN DEL FABRICANTE PARA NOTIFICARLE EL DE-
FECTO, PÓNGASE EN CONTACTO CON: NEW JERSEY DEPARTMENT OF LAW AND PUB-
LIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON LAW UNIT, POST OFFICE BOX
45026, NEWARK, NEW JERSEY 07101, NÚMERO DE TELÉFONO (973) 504-6226.
 IMPORTANT NOTICE for California Retail Buyers and Lessees 57

Service and Warranty

Under California law you may be entitled to a replacement of your vehicle or a refund
of the purchase price or lease price, if Mercedes-Benz USA, LLC and/or its authorized
repair or service facilities fail to fix one or more substantial defects or malfunctions in
the vehicle that are covered by its express warranty after a reasonable number of re-
pair attempts. During the period of 18 months from original delivery of the vehicle or
the accumulation of 18 000 miles on the odometer of the vehicle, whichever first oc-
curs, a reasonable number of repair attempts is presumed for a retail buyer or lessee
if one or more of the following occurs: (1) the same substantial defect or malfunction
results in a condition that is likely to cause death or serious bodily injury if the vehicle
is driven, that defect or malfunction has been subject to repair two or more times, and
you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than category
(1) has been subject to repair four or more times and you have directly notified us in
writing of the need for its repair, or (3) the vehicle is out of service by reason of repair
of the same or different substantial defects or malfunctions for a cumulative total of
more than 30 calendar days. Written direct notification should be sent to us, not an
authorized Mercedes-Benz Center, at Mercedes-Benz USA, LLC, Customer Assistance
Center, One Mercedes Drive, Montvale, NJ 07645-0350.
 58 What To Do...

If You Have Questions Regarding War- If You Have Lost the Service and War-
ranty or Service ranty Information Booklet

The satisfaction and goodwill of Mer- Should you lose your Service and Warran-
cedes-Benz owners is of primary concern ty Information booklet, have your local au-
Service and Warranty

to authorized Mercedes-Benz Centers and thorized Mercedes-Benz Center arrange

MBUSA. In the event a warranty or service for a replacement.
matter is not handled to your satisfaction,
the following steps are suggested: If You Have Changed Your Address

FIRST - Should your address change, please do

not fail to notify us by using the “Notice of
Discuss the problem with your authorized Address Change” coupon also contained
Mercedes-Benz Center management. Talk in the centerfold of this booklet, or you
to the Service Manager, then if you still may call 1-800-FOR-MERCedes to provide
have questions, discuss them with the au- the information.
thorized Mercedes-Benz Center’s owner.
SPECIAL ADJUSTMENT PROGRAMS
THEN -
Sometimes Mercedes-Benz USA, LLC
Request Clarification - If unanswered offers a special adjustment program to
questions remain, contact Mercedes-Benz pay for all or part of the cost of certain
USA, LLC, Customer Assistance Center, repairs beyond the terms of the war-
One Mercedes Drive, Montvale, New Jer- ranty. Check with your Authorized
sey 07645-0350. 1-800-FOR-MERCedes. Mercedes-Benz Center to determine
whether any adjustment program is
When you contact Mercedes-Benz USA, applicable to your automobile.
LLC please be sure to include the MODEL,
and VEHICLE IDENTIFICATION NUMBER
(VIN) of your vehicle. This is important to
assure fast, efficient handling of your in-
quiry.
 To Purchasers of Pre-Owned Mercedes-Benz Vehicles 59

Service and Warranty

If you have purchased a pre-owned Mercedes-Benz vehicle before the expiration of its
original warranty, you are entitled to any unexpired portion of the warranty provided
you establish your ownership and the purchase date of the vehicle. Please mail the
coupon contained in the centerfold of this booklet to the address shown, or you may
call 1-800-FOR-MERCedes to provide the information.

Such notification is likewise necessary for your own safety after expiration of the orig-
inal warranty.

The “National Traffic & Motor Vehicle Safety Act of 1966” requires Mercedes-Benz
USA, LLC to be in a position to contact Mercedes-Benz owners when a correction of
a product defect becomes necessary.
 60

Internet Models

For further information you can find us on C250, C300 4M, C350, C63 AMG,
the Mercedes-Benz web-site C250 Coupe, C350 Coupe,
Service and Warranty

www.mbusa.com C350 4M Coupe, C63 AMG Coupe,

E400 HYBRID, E350 BlueTEC, E350,
E350 4M, E550 4M, E63 AMG,
Service and Literature E350 4M Wagon, E63 AMG Wagon,
E350 Coupe, E350 4M Coupe,
E550 Coupe, E350 Cabriolet,
Reprinting, translation and copying, even E550 Cabriolet, CLS550, CLS550 4M,
of excerpts, are not permitted without our CLS63 AMG, S400 HYBRID,
prior authorization in writing. S350 4M BlueTEC, S550, S550 4M,
S600, S63 AMG, S65 AMG, CL550 4M,
Press time June, 2012 CL600, CL63 AMG, CL65 AMG, SLK250,
SLK350, SLK55 AMG, SL550, SL63 AMG,
Printed in U. S. A. SL65 AMG, SLS AMG (GT) Coupe,
SLS AMG (GT) Roadster, SLS AMG (Black
Series) Coupe, GLK250 4M BlueTEC,
GLK350, GLK350 4M,
ML350 4M BlueTEC, ML 350, ML350 4M,
ML550 4M, ML63 AMG,
GL350 4M BlueTEC, GL450 4M,
GL550 4M, GL63 AMG, G550, G63 AMG
Order No. 4515- 2132- 13 Edition B 2013, © 2012 Mercedes- Benz USA, LLC, A Daimler Company