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This bulletin provides instructions for reconfiguring the Body Control Module (BCM) software on 2016 Chrysler 300 vehicles built between April 7 and 12, 2016. The reconfiguration addresses an issue where an SD card inserted into the radio would not communicate. Technicians are instructed to use the wiTECH diagnostic system to reprogram the BCM and clear any diagnostic trouble codes. The repair is reimbursable under warranty and should take 0.2 hours to complete.

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28 views2 pages

Number: Group: Date

This bulletin provides instructions for reconfiguring the Body Control Module (BCM) software on 2016 Chrysler 300 vehicles built between April 7 and 12, 2016. The reconfiguration addresses an issue where an SD card inserted into the radio would not communicate. Technicians are instructed to use the wiTECH diagnostic system to reprogram the BCM and clear any diagnostic trouble codes. The repair is reimbursable under warranty and should take 0.2 hours to complete.

Uploaded by

Afzal Imam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NUMBER: 08-056-16

GROUP: Electrical

DATE: April 30, 2016

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE


TRANSMITTAL (RRT) 16-035. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.

FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON
THE APPLICATION’S “HELP” TAB.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE


PERFORMING THIS PROCEDURE.

SUBJECT:
Body Control Module (BCM) Re-configure for Non-functional SD Card

OVERVIEW:
This bulletin involves re-configuring the BCM with the latest available software to correct
an issue with the SD card for the radio.

MODELS:

2016 (LX) Chrysler 300

NOTE: This bulletin applies to vehicles within the following markets/countries:


NAFTA, APAC and EMEA.

NOTE: This bulletin applies to vehicles built on or after April 07, 2016 (MDH 0407XX)
and on or before April 12, 2016 (MDH 0412XX).

SYMPTOM/CONDITION:
The customer may describe that when they insert an SD card it doesn’t communicate with
radio.

DIAGNOSIS:
Using a scan tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify no DTCs are set. If DTCs are present, record them on the repair
order and repair as necessary before proceeding further with this bulletin.
08-056-16 -2-

If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition listed above, perform the Repair
Procedure.

REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
repair procedure.
1. Using wiTECH, reconfigure the BCM to the vehicle. This routine is available under the
'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH.
2. Using wiTECH clear any DTCs which may have been set during the reconfiguration.

POLICY:
Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation Description Skill Category Amount


No:
18-19-02-BN Module, Body Control - Reconfigure 6 - Electrical 0.2 Hrs.
Vehicle and Body
(0 - Introduction) Systems

FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and if the dealer finds a software update to correct that issue, use failure code
CC, for all other use failure code RF.
• If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
• If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.

CC Customer Concern
RF Routine Flash

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