HOW TO USE THIS COMPETENCY-BASED LEARNING MATERIAL

Welcome!

The unit of competency, “Use hand Tools” is one of the competencies of Computer

Systems Servicing NC II, a course that comprises the knowledge, skills and attitudes

required for a graduate of this course to possess.

The Module, Using Hand Tools, contains training materials and activities for you to

complete.

You are required to go through a series of learning activities in order to complete each

learning outcome of the module. In each learning outcome, there are Information Sheets,

Self-Checks and Job Sheets. Follow these activities on your own and answer the questions

that are given. Then, ask for the answer key from your instructor and check your work

honestly. If you have questions, please don’t hesitate to ask your facilitator for assistance.

This learning material was prepared to help you achieve the required competency in

Using Hand Tools. This will be the source of information for you to acquire the knowledge

and skills in this particular module independently and at your own pace with less supervision.

In doing the activities to be completed as required in this module, please be guided by the

following:

Talk to your trainer and agree on how you will both organize in taking this module. Read

through the module carefully.

Work through all information and complete the activities in each section. Read the

information sheets and complete the self-checks provided.

Most probably your trainer will also be your supervisor or manager. He/she is there to

support you and show you the correct way to do things. Ask for help.

Your trainer will tell you about the important things you need to consider when you are

completing the activities and it is important that you listen and take notes.

You will be given plenty of opportunities to ask questions and practice on the job. Make sure
to practice your new skills during regular work shifts. This way you will improve both your

speed and memory and also your confidence.

Use the Self-Check, and Task Sheets at the end of each section to test your own progress.

Use the performance Criteria Checklist or Procedural Checklist used after the sheet to check

your own performance. When you feel confident that you have sufficient knowledge and

skills, ask your instructor to evaluate you. The results of your assessment will be recorded in

your Progress Chart and Accomplishment Chart.

You need to complete this module before you can perform the next common competency

module.
 MODULE CONTENT

QUALIFICATION : Computer Systems Servicing NC II

UNIT OF COMPETENCY : Use Hand Tools

MODULE TITLE : Use appropriate hand tools and test equipment

NOMINAL DURATION : 12 hours

Introduction:

This unit covers the knowledge, skills and attitudes on the safe use, handling and

maintenance of tools.

ASSESSMENT CRITERIA:

 Tools are used according to tasks undertaken

 All safety procedures in using tools are observed at all times and appropriate

personal protective equipment (PPE) are used

 Malfunctions, unplanned or unusual events are reported to the supervisor.

CONTENTS:

 Operating hand tools

 Safety procedure using handling tools

 Personal Protective Equipment (PPE)

 Documentation process

CONDITIONS:

Learners must be provided with the following:

 CBLM

 Hand Tools
 LEARNING EXPERIENCES

Learning Activities Special Instructions

Definition of Terms
Proper Discussion:

 Operating hand tools

 Safety procedure using handling tools

 Personal Protective Equipment (PPE)

 Documentation process
Self-Check Answer Self-Check 1.1
Activity Sheet Answer Activity Sheet 1.1 and 1.2
Assignment
Answer Key Refer
Reference/s

 www.depedbataan.com/resources/9/k

_to_12_pc_hardware_servicing_learni

ng_module.pdf
Definition
What Doof Terms
You Need To Know?

Bin - a container or enclosed space for storage.

Computer chassis - the enclosure that contains most of the components of a computer.

Diagnostic tools - used to test the integrity of circuits and the quality of electricity in computer

components and to test the functionality of computer ports.

Hazards - risks; dangers.

Insulation a material that reduces or prevents the transmission of

heat or sound or electricity.

Nozzle a projecting part with an opening, as at the end of a hose,

for regulating and directing a flow of fluid.

Preventive - intended or used to prevent or hinder.

Static electricity - an accumulation of electric charge on an insulated body.

Acronyms

Tool a handheld device that aids in accomplishing a task.

Toolkit a set of tools designed to be used together or for a particular purpose.

ESD Electrostatic discharge.

USB Universal serial bus

LCD Liquid crystal display

Read the Information Sheet 1.1 very well then find out how much you can remember and how
much you learned by doing Self-check 1.1.

Information Sheet 1.1

PROPER USE OF TOOLS

Proper Use of ESD Tools

The purpose of an antistatic wrist strap is to

equalize the electrical charge between you and the

equipment. The antistatic wrist strap is a conductor

that connects your body to the equipment that you

are working on. When static electricity builds up in

your body, the connection made by the wrist strap to

the equipment, or ground, channels the electricity

through the wire that connects the strap.

The wrist strap has two parts and is easy to wear:

 Wrap the strap around your wrist and secure it using the snap or Velcro. The metal

on the back of the wrist strap must remain in contact with your skin at all times.

 Snap the connector at the end of the wire to the wrist strap, and connect the other

end either to the equipment or to the same grounding point that the antistatic mat is

connected to. The metal skeleton of the case is a good place to connect the wire.

When connecting the wire to equipment that you are working on, choose an

unpainted metal surface. A painted surface does not conduct the electricity as well as

unpainted metal.
An antistatic mat is slightly conductive. It works by drawing static electricity away from a

component and transferring it safely from equipment to a grounding point:

 Lay the mat on the workspace next to or under the computer case.

 Clip the mat to the case to provide a grounded surface on which you can place parts

as you remove them from the system.

Reducing the potential for ESD reduces the likelihood of damage to delicate circuits or

components.

Proper Use of Hand Tools

A technician needs to be able to properly use each tool in the toolkit. This topic covers many

of the various hand tools used when repairing computers.

Screws

Match each screw with the proper screwdriver. Place the tip of the screwdriver on the head

of the screw. Turn the screwdriver clockwise to tighten the screw and counterclockwise to

loosen the screw.

Screws can become stripped if you over-tighten them with a screwdriver. A stripped screw,

may get stuck in the screw hole, or it may not tighten firmly. Discard stripped screws.

Flat head screwdriver

Use a flat head screwdriver when you are working with a slotted screw. Do not use a flat

head screwdriver to remove a Phillips head screw. Never use a screwdriver as a pry bar. If

you cannot remove a component, check to see if there is a clip or latch that is securing the
component in place.

CAUTION: If excessive force is needed to remove or add a component, something is

probably wrong. Take a second look to make sure that you have not missed a screw or a

locking clip that is holding the component in place. Refer to the device manual or diagram for

additional information.

Phillips head screwdriver

Use a Phillips head screwdriver with crosshead screws. Do not use this type of screwdriver

to puncture anything. This will damage the head of the screwdriver.

Hex driver

Use a hex driver to loosen and tighten bolts that have a hexagonal (six-sided) head. Hex

bolts should not be over-tightened because the threads of the bolts can be stripped. Do not

use a hex driver that is too large for the bolt that you are using.

CAUTION: Some tools are magnetized. When working around electronic devices, be sure

that the tools you are using have not been magnetized. Magnetic fields can be harmful to

data stored on magnetic media. Test your tool by touching the tool with a screw. If the screw

is attracted to the tool, do not use the tool.

Part retriever, Needle-nose pliers, or tweezers

The part retriever, needle-nose pliers, and tweezers can be used to place and retrieve parts

that may be hard to reach with your fingers. Do not scratch or hit any components when

using these tools.

CAUTION: Pencils should not be used inside the computer to change the setting of switches

or to pry off jumpers. The pencil lead can act as a conductor and may damage the computer
components.

Proper Use of Cleaning Materials

Keeping computers clean inside and out is a vital part of a maintenance program. Dirt can

cause problems with the physical operation of fans, buttons, and other mechanical

components. On electrical components, an excessive buildup of dust will act like an insulator

and trap the heat. This insulation will impair the ability of heat sinks and cooling fans to keep

components cool, causing chips and circuits to overheat and fail.

CAUTION: When compressed air is used to clean inside the computer, the air should be

blown around the components with a minimum distance of four inches from the nozzle. The

power supply and the fan should be cleaned from the back of the case.

CAUTION: Before cleaning any device, turn it off and unplug the device from the power

source.

Computer Cases and Monitors

Clean computer cases and the outside of monitors with a mild cleaning solution on a damp,

lint-free cloth. Mix one drop of dishwashing liquid with four ounces of water to create the

cleaning solution. If any water drips inside the case, allow enough time for the liquid to dry

before powering on the computer.

LCD Screens

Do not use ammoniated glass cleaners or any other solution on an LCD screen, unless the

cleaner is specifically designed for the purpose. Harsh chemicals will damage the coating on

the screen. There is no glass protecting these screens, so be gentle when cleaning them
and do not press firmly on the screen.

CRT Screens

To clean the screens of CRT monitors, dampen a soft,

clean, lint-free cloth with distilled water and wipe the

screen from top to bottom. Then use a soft, dry cloth to

wipe the screen and remove any streaking after you have

cleaned the monitor.

Clean dusty components with a can of compressed air. Compressed air does not cause

electrostatic buildup on components. Make sure that you are in a well-ventilated area before

blowing the dust out of the computer. A best practice is to wear a dust mask to make sure

that you do not breathe in the dust particles.

Blow out the dust using short bursts from the can. Never tip the can or use the compressed

air can upside down. Do not allow the fan blades to spin from the force of the compressed

air. Hold the fan in place. Fan motors can be ruined from spinning when the motor is not

turned on.

Component Contacts

Clean the contacts on components with isopropyl alcohol. Do not use rubbing alcohol.

Rubbing alcohol contains impurities that can damage contacts. Make sure that the contacts

do not collect any lint from the cloth or cotton swab. Blow any lint off the contacts with

compressed air before reinstallation.

Keyboard

Clean a desktop keyboard with compressed air or a small, hand-held vacuum cleaner with a
brush attachment.

CAUTION: Never use a standard vacuum cleaner inside a computer case. The plastic parts

of the vacuum cleaner can build up static electricity and discharge to the components. Use

only a vacuum approved for electronic components.

Mouse

Use glass cleaner and a soft cloth to clean the outside of the mouse. Do not spray glass

cleaner directly on the mouse. If cleaning a ball mouse, you can remove the ball and clean it

with glass cleaner and a soft cloth. Wipe the rollers clean inside the mouse with the same

cloth.
 How Much Have You Learned?

Self-Check 1.1

A. IDENTIFICATION

Direction: Identify the appropriate tool to use for each of the ff. Write your answers on a

separate sheet of paper.

1. Equalize the electrical charge between you and the equipment.

2. Loosen and tighten screws with crosshead.

3. Loosen and tighten screws with slotted head.

4. Retrieve parts that may be hard to reach by your fingers

5. Drawing static electricity away from a component and transferring it safely from

equipment to grounding point.

B. MULTIPLE CHOICES

Direction: Write the letter of the correct answer. Write your answers on a separate sheet of

paper.

1. This hand tools is used to loosen and tighten bolts that have a hexagonal (six-sided)

head.

a. Flat head screwdriver c. Parts organizer

b. Hex driver d. Tweezers

2. This hand tools is used to test the integrity of circuits and the quality of electricity in

computer components.

a. Flashlight c. Multimeter
b. Loopback Adapter d. Needle-nose plier

3. This hand tools is used to hold screw, jumpers, fasteners and other small parts and

prevents them from getting mixed together.

 a. Flat head screwdriver c. Parts organizer
b. Hex driver d. Tweezers

4. This hand tools is used to light up areas that you cannot see well.

a. Anti-static mat c. Flashlight

b. Cable ties d. Tweezers

5. This hand tools is used to strip and cut wires.

a. Cable ties c. Needle-nose plier

b. Hex driver d. Wire cutter

6. This hand tools is used to loosen or tighten screws that have a star-like depression

on the top, a feature that is mainly found on laptop.

a. Flashlight c. Torx screwdriver

b. Hex driver d. Tweezers

7. This hand tools is used to manipulate small parts.

a. Flat head screwdriver c. Parts organizer

b. Hex driver d. Tweezers

8. This hand tools is used to loosen or tighten cross-head screws

a. Flat head screwdriver c. Torx screwdriver

b. Philips head screwdriver d. Wire cutter

9. This hand tools is used to hold small parts.

a. Compressed air c. Needle-nose plier

b. Part retriever d. Tweezers

10. This hand tools is used to blow away dust and debris from different computer parts

without touching the components.

a. Compressed air c. Part retriever

b. Lint-free cloth d. Tweezers
Direction: Complete the computer cleaning chart shown below.

COMPUTER MAINTENANCE

COMPONENTS TO CLEAN CLEAN WITH:

Show that you learned something by doing this activity.
Computer case1.1
Activity Sheet and outside monitor Mild cleaning solution and lint free cloth

Keyboard

Mouse

LCD screen
How Do You Apply What You Have Learned?
CRT screen
Heat sink

RAM

How Do You Apply What You Have Learned?

Show that you learned something by doing this activity.

Operation Sheet 1.1

Direction: Use the appropriate hand tools to do each of the following tasks.

1. Bundle cables neatly inside and outside of a computer.

2. Blow away dust and debris inside and outside of a computer.

3. Prevent from ESD effects.

4. Loosen screw of Computer case.

5. Clean computer monitor without scratching or leaving debris.

 How Well Did You Perform?

Find out by accomplishing the Scoring Rubric honestly and sincerely. Remember it is your learning
at stake!

Scoring Rubrics

Was the tool used Was the tool used

correct? properly?

Task (please check) (please check)

YES No Yes No
1. Loosen computer casing screws
2. Blow away dust from keyboard
3. Tighten screws of a laptop
4. Bundle cables inside the computer
5. Test functionality of the printer port
6. Remove insulation of wires
7. Loosen nuts
8. Prevent from ESD effects
Total Score

For Total Score - Number of YES for correct tool used + Number of Yes for tool used

Properly Highest Possible Score 16

Interpretation of score

16Excellent
14 – 15Very Good
Answer Key
12 – 13Good
9 – 11Fair 8 and belowPoor

Self-Check

A.

1. antistatic wrist strap

2. philips head screwdriver

3. flat head screwdriver

4. part retriever

5. antistatic mat

B.

1. b

2. c

3. c

4. c

5. d

6. c

7. d

8. b

9. c
 10. a

Assignment

Instructions:

On the internet search proper storage of tools, parts, and equipment and give at least two

benefits of using of it.