Choice Based Credit System (CBCS)

UNIVERSITY OF DELHI

FACULTY OF SOCIAL SCIENCES

UNDERGRADUATE PROGRAMME
(Courses effective from Academic Year 2015-16)

SYLLABUS OF COURSES TO BE OFFERED

Core Courses, Elective Courses & Ability Enhancement Courses

Disclaimer: The CBCS syllabus is uploaded as given by the Faculty concerned to the Academic
Council. The same has been approved as it is by the Academic Council on 13.7.2015 and
Executive Council on 14.7.2015. Any query may kindly be addressed to the concerned Faculty.

Undergraduate Programme Secretariat

Preamble

The University Grants Commission (UGC) has initiated several measures to bring equity,
efficiency and excellence in the Higher Education System of country. The important
measures taken to enhance academic standards and quality in higher education include
innovation and improvements in curriculum, teaching-learning process, examination and
evaluation systems, besides governance and other matters.

The UGC has formulated various regulations and guidelines from time to time to improve
the higher education system and maintain minimum standards and quality across the
Higher Educational Institutions (HEIs) in India. The academic reforms recommended by
the UGC in the recent past have led to overall improvement in the higher education system.
However, due to lot of diversity in the system of higher education, there are multiple
approaches followed by universities towards examination, evaluation and grading system.
While the HEIs must have the flexibility and freedom in designing the examination and
evaluation methods that best fits the curriculum, syllabi and teaching–learning methods,
there is a need to devise a sensible system for awarding the grades based on the
performance of students. Presently the performance of the students is reported using the
conventional system of marks secured in the examinations or grades or both. The
conversion from marks to letter grades and the letter grades used vary widely across the
HEIs in the country. This creates difficulty for the academia and the employers to
understand and infer the performance of the students graduating from different
universities and colleges based on grades.

The grading system is considered to be better than the conventional marks system and
hence it has been followed in the top institutions in India and abroad. So it is desirable to
introduce uniform grading system. This will facilitate student mobility across institutions
within and across countries and also enable potential employers to assess the performance
of students. To bring in the desired uniformity, in grading system and method for
computing the cumulative grade point average (CGPA) based on the performance of
students in the examinations, the UGC has formulated these guidelines.
CHOICE BASED CREDIT SYSTEM (CBCS):
The CBCS provides an opportunity for the students to choose courses from the prescribed courses
comprising core, elective/minor or skill based courses. The courses can be evaluated following the
grading system, which is considered to be better than the conventional marks system. Therefore, it is
necessary to introduce uniform grading system in the entire higher education in India. This will benefit
the students to move across institutions within India to begin with and across countries. The uniform
grading system will also enable potential employers in assessing the performance of the candidates. In
order to bring uniformity in evaluation system and computation of the Cumulative Grade Point
Average (CGPA) based on student’s performance in examinations, the UGC has formulated the
guidelines to be followed.
Outline of Choice Based Credit System:

1. Core Course: A course, which should compulsorily be studied by a candidate as a core requirement
is termed as a Core course.
2. Elective Course: Generally a course which can be chosen from a pool of courses and which may
be very specific or specialized or advanced or supportive to the discipline/ subject of study or which
provides an extended scope or which enables an exposure to some other discipline/subject/domain
or nurtures the candidate’s proficiency/skill is called an Elective Course.
2.1 Discipline Specific Elective (DSE) Course: Elective courses may be offered by the main
discipline/subject of study is referred to as Discipline Specific Elective. The University/Institute
may also offer discipline related Elective courses of interdisciplinary nature (to be offered by
main discipline/subject of study).
2.2 Dissertation/Project: An elective course designed to acquire special/advanced knowledge,
such as supplement study/support study to a project work, and a candidate studies such a course
on his own with an advisory support by a teacher/faculty member is called dissertation/project.
2.3 Generic Elective (GE) Course: An elective course chosen generally from an unrelated
discipline/subject, with an intention to seek exposure is called a Generic Elective.
P.S.: A core course offered in a discipline/subject may be treated as an elective by other
discipline/subject and vice versa and such electives may also be referred to as Generic Elective.
3. Ability Enhancement Courses (AEC)/Competency Improvement Courses/Skill Development
Courses/Foundation Course: The Ability Enhancement (AE) Courses may be of two kinds: AE
Compulsory Course (AECC) and AE Elective Course (AEEC). “AECC” courses are the courses
based upon the content that leads to Knowledge enhancement. They ((i) Environmental Science, (ii)
English/MIL Communication) are mandatory for all disciplines. AEEC courses are value-based
and/or skill-based and are aimed at providing hands-on-training, competencies, skills, etc.
3.1 AE Compulsory Course (AECC): Environmental Science, English Communication/MIL
Communication.
3.2 AE Elective Course (AEEC): These courses may be chosen from a pool of courses designed to
provide value-based and/or skill-based instruction.

Project work/Dissertation is considered as a special course involving application of knowledge in

solving / analyzing /exploring a real life situation / difficult problem. A Project/Dissertation work would
be of 6 credits. A Project/Dissertation work may be given in lieu of a discipline specific elective paper.
 Details of Courses Under Undergraduate Programme (B.A./ B.Com.)

Course *Credits
==================================================================
Paper+ Practical Paper + Tutorial
I. Core Course 12X4= 48 12X5=60
(12 Papers)
Two papers – English
Two papers – MIL
Four papers – Discipline 1.
Four papers – Discipline 2.
Core Course Practical / Tutorial* 12X2=24 12X1=12
(12 Practicals)

II. Elective Course 6x4=24 6X5=30

(6 Papers)
Two papers- Discipline 1 specific
Two papers- Discipline 2 specific
Two papers- Inter disciplinary
Two papers from each discipline of choice
and two papers of interdisciplinary nature.
Elective Course Practical / Tutorials* 6 X 2=12 6X1=6
(6 Practical/ Tutorials*)
Two papers- Discipline 1 specific
Two papers- Discipline 2 specific
Two papers- Generic (Inter disciplinary)
Two papers from each discipline of choice
including papers of interdisciplinary nature.
 Optional Dissertation or project work in place of one elective paper (6 credits) in 6th
Semester

III. Ability Enhancement Courses

1. Ability Enhancement Compulsory 2 X 2=4 2 X 2=4
(2 Papers of 2 credits each)
Environmental Science
English Communication/MIL
2. Ability Enhancement Elective 4 X 2=8 4 X 2=8
(Skill Based)
(4 Papers of 2 credits each)
__________________ ________________
Total credit= 120 Total = 120

Institute should evolve a system/policy about ECA/ General

Interest/Hobby/Sports/NCC/NSS/related courses on its own.

*wherever there is a practical there will be no tutorial and vice-versa.

B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (Vocational Studies)Marketing Management and

Retail Business: Three-Year (6-Semester)
CBCS Programme
Course Structure
B.A. (VS) Marketing Management and Retail Business
Semester – I
1.1 Environmental Studies/ Language: Ability Enhancement Compulsory
English/Hindi/Modern Indian Language Course (AECC)
1.2 English/ MIL I Core Discipline

1.3 Introduction to Marketing Management-I Core Discipline

1.4 Principles of Microeconomics Core Discipline

Semester – II
2.1 Language: English/Hindi/Modern Indian Ability Enhancement Compulsory
Language/ Environmental Studies Course (AECC)
2.2 MIL / English I Core Discipline

2.3 Introduction to Marketing Management-II Core Discipline

2.4 Macroeconomics Core Discipline

Semester – III
3.1 English/ MIL II Core Discipline

3.2 Advertising and Sales Promotion Core Discipline

3.3 Indian Economy – Sectoral Issues Core Discipline

3.4 Computer Concepts and Software Packages Skill Enhancement Course (SEC)

Semester – IV
4.1 MIL / English II Core Discipline

4.2 Retail Business Management Core Discipline

4.3 Labour and Development in India Core Discipline

4.4 Business Communications and Personality Skill Enhancement Course (SEC)

Development
Semester – V
5.1 Legal Aspects of Marketing Elective Core – Discipline Based

5.2 Internship Project / Project Elective Core – Generic

5.3 Financial Accounting Elective Core – Generic

B.A. (VS) Marketing Management and Retail Business CBCS

Corporate Laws

5.4 Rural Marketing Skill Enhancement Course (SEC)

Semester – VI
6.1 International Marketing: An Overview Elective Core – Discipline Based

6.2 Globalization Elective Core – Discipline Based

Retailing Operations
6.3 Business Law Elective Core – Generic
Financial management
6.4 E-Commerce Skill Enhancement Course (SEC)
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester I

Paper 1.3 Introduction to Marketing Management I

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To provide the working knowledge of different concepts of Marketing

and their use managerial decisions

Unit-I 15
Marketing: Concept, Nature, Functions & Importance. Selling Vs. Marketing. Marketing
Environment: Nature, Types& Strategies To Deal With Internal And External (Micro And
Macro) Marketing Environment. Ethical and Social Responsibilities Of Marketing
Unit-II 15
Marketing System, Types Of Marketing, Marketing Information System; Definition and
Components. Marketing Research; Definition Objective, Process &Significance
Unit-III 20
Consumer Behavior: Factors Influencing the Consumer Behavior, Consumer Buying Process,
Buying Motives, Consumer Market in India.
Unit-IV 25
Market Segmentation: Concept, Importance, and Basis. Target Market Selection, Market
Positioning: Concept & Importance. Market Repositioning.Product Differentiation Vs Market
Segmentation. Contemporary Issues In Marketing.

Suggested readings
• Kotler,Keller,Koshy And Jha “ Marketing Management” 13th edition Pearson
Education
• Ramaswamy VS, Namakumari “Marketing Management” 4th Macmillan
• Shukla A.K. “Marketing Management” 1st edition, VaibhavLaxmiPrakashan
• Evance&Berman “ Marketing Management”2007, Cenage Learning
• Mcdenial,Lamb,Hair “ Principles Of Marketing 2008”Cenage Learning
• William M. Pride and O.C Ferrell: Marketing; Houghton - Muffling Boston
• Stanton W.J. et al: Fundamentals of Marketing, McGraw H
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester I

Paper 1.4 Principles of Microeconomics

Duration: 3 hours Marks: 100 lectures: 75

Objectives: This course intends to expose the student to the basic concepts in
Microeconomics, Which is the study of the economic behaviour of small economic groups
such as families and firms. The broad subject matter of Microeconomics is making decisions
on the allocation of limited resources available with individuals, firms and organizations.
Typically, it applies to the markets where goods and services are bought and sold with a
goal of maximizing benefits.

Unit- I 15
Introduction: Scarcity, choice, opportunity cost and production possibility frontier;
Demand and supply: law of demand, determinants of demand, shifts of demand curve
versus movements along a demand curve, market demand; law of supply, determinants of
supply, shifts of supply versus movements along a supply curve, market supply, market
equilibrium.
Unit- II 15
Demand and Supply: Applications of demand and supply: price rationing, price floors,
consumer surplus, producer surplus.
Elasticity: price elasticity of demand, calculating elasticity, determinants of price elasticity,
cross and income elasticity.

Unit- III 15
Consumer Theory: Budget constraint, concept of utility, diminishing marginal utility,
indifference curves, Price, income and substitution effects.

Unit- IV 15
Production and Costs: Production: production functions, law of variable proportions,
returns to scale, isoquant and isocost lines, producer equilibrium
Costs: costs in the short run, costs in the long run, revenue and profit maximizations,
economies and diseconomies of scale,

Unit- V 15
Market Structures
Perfect Competition: theory of a firm under perfect competition, equilibrium of the firm in
the short run and long run
Imperfect Competition: Monopoly: short run and long run equilibrium; comparison of
perfect competition and monopoly, price discrimination;
B.A. (VS) Marketing Management and Retail Business CBCS

Suggested Readings:
• Lipsey, R. and Alec Chrystal: Economics, Oxford University Press, Twelfth Edition,
2011
• Case, Karl E. & Ray C. Fair: Principles of Economics, Pearson Education, Inc., 8th
• edition, 2007.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester II

Paper 2.3 Introduction to Marketing Management II

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To provide the working knowledge of advance Marketing management.

Unit- I 20
Marketing Management: Concept Philosophy & Process. Marketing Mix;
Definition,Importance & Factors Determining Marketing Mix.Meaning &, Nature of Product,
Concept of Product Mix.Product Planning and New Product Development. Product Life Cycle.
Product Packaging: Definition, Functions And Requisites Of Good Packaging. Branding &
Labeling.
Unit-II 15
Pricing: Concept, Objectives & Factors Affecting Price of A Product, Pricing Policies And
Strategies. Types of Pricing Decisions.
Unit-III 20
Place: Concept, Objectives & Importance of Channels of Distribution Of Consumer Goods,
Types Of Channels Of Distribution, Factors Affecting Choice Of Distribution Channels.
Logistics: Meaning, Importance, Objectives, Marketing Logistics Task, Approaches Of
Logistics (Total Cost & Total System Approach)
Unit-IV 20
Promotion: Meaning, Nature & Importance. Types of Promotion. Concept of Promotion Mix
and Factors Affecting Promotion Mix, Emerging Trends in marketing
Suggested readings
• Kotler,Keller,Koshy And Jha “ Marketing Management” 13 th edition Pearson
Education
• Ramaswamy VS, Namakumari “Marketing Management” 4th Macmillan
• Shukla A.K. “Marketing Management” 2st edition, VaibhavLaxmiPrakashan
• Evance&Berman “ Marketing Management”2007, Cenage Learning
• Mcdenial,Lamb,Hair “ Principles Of Marketing 2008”Cenage Learning
• William M. Pride and O.C Ferrell: Marketing; Houghton - Mafflin Boston
• Stanton W.J. et al: Fundamentals of Marketing, McGraw H
• Cundiff, Edward W et al:Basic Marketing - Concepts, Decisions &Strategties; PHI
• Bushkirk, Richard H: Principles of Marketing; Dryden Pren, Illinois.
B.A. (VS) Marketing Management and Retail Business CBCS

• Govindarajan: Marketing Management: Concepts, Cases, hallenges&Trends,PHI

B.A. (VS) Marketing Management and Retail Business

Semester II

Paper 2.4 Macroeconomics

Duration: 3 hours Marks: 100 lectures: 75

Objectives: This course introduces students to the basic concepts in Macroeconomics. In

this course the students are introduced to the definition, measurement of the
macroeconomic variables. It explains how and why the economy grows and fluctuates over
time based on the decisions made, in the aggregate, by consumers, businesses, and
governments. As the world is shifting toward a global economy, the study of
Macroeconomics helps the student to understand the overall macroeconomic environment
under which one has to take economic decisions.

Unit-I 15
Introduction: Basic concepts and issues of Macroeconomics.

Unit-II 15
National Income Accounting: Concepts of GDP and National Income; measurement of
national income and related aggregates; nominal and real income; limitations of the GDP
concept.

Unit-III 15
Determination of GDP: consumption and saving functions, investment function,
equilibrium GDP; concepts of MPS, APS, MPC, APC; Concept of multiplier, fiscal and
monetary policies.

Unit-IV 15
IS-LM Analysis: Derivations of the IS and LM functions; effects of fiscal and monetary
policies on equilibrium income

Unit-V 15
Balance of Payments and Exchange Rate: Meaning, Factors, current account and capital
account, determination of exchange rate.

Suggested Readings:

1. Case, Karl E. & Ray C. Fair, Principles of Economics, Pearson Education, Inc.,8th edition,
2007.
2. Lipsey, R. and Alec Chrystal: Economics, Oxford University Press, Twelfth Edition, 2011
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester III

Paper 3.2 Advertising and Sales Promotion

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To provide the working knowledge of Advertising and sales promotion.

Unit I: 20
Advertising: Meaning, Features, Types, Functions& Setting of Advertising
objectives.Advertising Budget.Approaches of Advertising- DAGMAR (defining Advertising
Goals for Measured Advertising Results), AIDA (Attention, Interest, Desire and Action)
Advertising Media: Media Types &Its Evolution, Factors Affecting Media Choice.
Unit II: 20
Advertising Copy: Concepts and Elements. Requisites of A Good and Effective Advertising
Copy. Advertising Appeals. Measuring Advertising Effectiveness. Advertising Agencies:
Concept, Role, Types and Selection of Advertising Agencies.
Regulating Agencies: Advertising standards Council of India (ASCI), The Advertising
Agencies Association of India (AAAI),
Unit III: 15
Personal Selling: Meaning, Nature & Importance. Personal Selling and
Salesmanship.Characteristics of Personal Selling.Qualities of a Good Sales Person.
Unit IV: 15
Sales Promotion: Concept, Objectives, Schemes and Importance. Exhibition And Trade
Fairs.Sales Planning and Control: Selection, Training, Motivation And Compensation Of Sales
Personnel. Ethical and Legal Aspects of Advertising And Sales Promotion.
Suggested readings
• Kotler,Keller,Koshy And Jha “ Marketing Management” 13th edition Pearson Education
• Ramaswamy VS, Namakumari “Marketing Management” 4th Macmillan
• Shukla A.K. “Marketing Management” 1st edition, VaibhavLaxmiPrakashan
• Jain& Singh “Modern Advertising Management” Regal Publications
• Jefkins “ Advertising” Pearson Education
• Dr.R.L.Varshney& Dr. S.L.Gupta: Marketing Management, an Indian Perspective,
Sultan Chand & Sons
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester III
Paper 3.3 Indian Economy – Sectoral Issues

Duration: 3 hours Marks: 100 lectures: 75

Objectives: This paper provides an overview of the development of the different sectors
and their interrelations of the Indian economy. The study of the three broad sectors namely
agriculture, industry and services would help the students understand the developments in
different policy environment.

Unit-I 15

Agriculture: Trends in production and productivity, land reforms, land tenure system, land
distribution. Agricultural labour, wages and employment and issue of under-employment.
Capital investment, credit, Irrigation and supply of other inputs.

Unit-II 15

Agricultural Policies- Green revolution, pricing and procurement policies, PDS and support
price.

Unit – III 15

Industry: Growth and Structure of industry. Industrial and licensing policies,large, small
and cottage industries.

Unit-IV 15

Industrial finance, capital and multinationals. Cost of each source of finance

Unit –V 15

Service Sector: Growth and Structure of service sector – major components, linkages with
other sectors, and importance in the national economy, informal sector.

Suggested Readings

• Uma Kapila Indian Economy: Performance and Policy: Performance and Policy
• Dutt&Sundaram - Indian Economy
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester III
Paper 3.4 Computer concepts and software packages

Duration: 3 hours Marks: 100 lectures: 50

Unit I 5
Basic Concepts: Meaning, characteristics and applications of a Computer, Advantages and
limitations of a computer, Meaning of Data, Information and Knowledge, Data types, data
storage, data representation such as ASCII.
Unit II 5
Components of Computers: Hardware components: input devices, output devices, system
unit. Software components: Application software: general purpose packaged software and
tailor – made software, System software: operating system, interpreter, compiler, linker,
loader.
Unit III 15
Operating System: Need and functions of an Operating System, Graphic user interface
and character user interface. Windows environment: application and document, Windows
interface such as icons, lists, menus, dialog box, etc. Desktop, control panel, system tools,
utilities such as calculator, calendar, etc. Explorer: file types, attributes, names, folders,
drives, devices. File functions: create, open, close, delete, rename, move, cut, copy, paste,
etc.
Unit IV 10
Introduction to Networks and Internet: Meaning and types of networks - LAN, MAN
and WAN, Internet, difference between internet and intranet. Basics: functions, growth,
anatomy, Uses, Wireless and wifi, Internet services: ISP, types of accounts, World Wide
Web: websites file transfer, browsing, searching.
Unit V 15
Office Applications: Meaning and applications of word processing,
MS-Word – formatting text, writing basic document using Word, Header and Footer, Page
formatting, paragraph formatting, saving a document, printing a document. Meaning and
applications of spreadsheets.
MS-Excel – creating a workbook, saving a workbook, editing a workbook, creating a series,
use of basic formulae in Excel, use of functions in Excel, sorting data, creating simple
charts. Meaning and applications of presentation.
MS-PowerPoint – creating simple presentation including slide transitions, bullets, etc.

The Theory paper will be based on Units 1-4 only and the practical component will
be based on Unit 5 only.

Suggested Readings
 Absolute Beginner's Guide to Computer Basics by Michael Miller
 Fundamental of Computers by Akash Saxena, Kratika Gupta
 Fundamentals of Information Technology, Alexis and Mathew
 Computers Today, Donald H. Sanders.
 Basic Financial Accounting, J.R. Monga
 Computer Fundamentals, P.K. Sinha
 Double Entry Book-Keeping, T.S. Grewal and Grewal.
B.A. (VS) Marketing Management and Retail Business CBCS

GUIDELINES FOR THE CONDUCT OF PRACTICAL EXAMINATION

Computer Concepts, Software Packages and Computerized Accounting
Time: 60 Minutes Maximum Marks: 25
Ques. No. Description of Question Marks Time Allowed
1 Lab testing of various concepts MS word, 25 60 minutes
PPT and Excel as mentioned in Unit V.

Note 1. There will be no internal assessment in Practical component of this Paper.

2. 10 minutes time may be given to the examinees for adjustment of computers
before the practical.
3. Hard Copy of evaluation sheet and question paper will be given to examinees
And they will produce soft copy as answer sheet for evaluation.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester IV
Paper 4.2 Retail Business Management

Duration: 3 hours Marks: 100 lectures: 75

Objectives
Retail is an emerging area in marketing. The basic objective is to provide basic
understanding of retail business.

Unit I 20
Retailing: Concept, Scope and Retail Management. Theories Of Retail Development
(Wheel Of Retailing, Retail Accordation, Melting Pot Theory, Polarisation Theory).
Contribution Of Retailing To Indian Economy. Retail Environment in India, Foreign Direct
Investment (FDI) In Retail, Changing Scenario Of Retail business In India
Unit II 20
Retail Strategy: Definition, Importance, & Future of Retail Market Strategy. Developing and
Applying Retail Strategy. Types of Retailing Formats: Super Market, Hyper Market,
Departmental Stores, Convenience Stores, Catalogue Retailers.Non Stores Retailing:
Vending Machine, Door To Door selling, Mail Order Business.E-Retailing: Credit Card
Transaction, Smart Card and E-Payment. Retailing of Services.
Unit III 15
Retail Location: Meaning, Importance, Process and Factors Affecting Location,
Merchandising: Concept, Importance, Factors Affecting Buying Decision. Role and
Responsibilities of Merchandising.
Unit IV 20
Franchising: Definition, Types and Evolution. Franchising Law In India. Outsourcing:
Definition, Scope and Importance. Introduction of the Concept Of VAT In Retailing.
CRM in Retail: Concept, Types of CRM, Application Of CRM In Retailing, Strategic
Framework For CRM In Retail.

Suggested Readings:
• Ramaswamy VS, Namakumari “Marketing Management” Macmillan
• Gibson &Vedamani “Retail Management” Jayco Books
• Bajaj , Tuli,&Srivastava ““Retail Management”OxfordUniversity Press
• Berman Barry &Evance J.R “Retail Management” Prentice Hall India
B.A. (VS) Marketing Management and Retail Business CBCS

• Jain J.N.& Singh P.P “ Modern Retail Management – Principal And Techniques ” Regal
Publications
• Madan K.V.S “ Fundamental S Of Retailing” Mcgraw-Hill
• SwapnaPradhan “Retailing Management- Text And Cases” Tata Mcgraw-Hill
• Peelen Ed “ Customer Relationship management 2009” Pearson Education
• Gilbert D “Retail Management” Pearson Education
• George H, Lucas Jr., Robert P. Bush, Larry G Greshan- Retailing
• Barry Berman, Joel R Evans- Retail Management; A Strategic Approach
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester IV

Paper 4.3 Labour and Development in India

Duration: 3 hours Marks: 100 lectures: 75

Objectives:The course is intended to equip the students with conceptual, legal, and
empirical issues pertaining to labour in India. The focus of the course would be on the
changing profile and position of labour in modern India. The role of the state, nation and
International labourorganisations will be emphasized.

Unit-I 15
Patterns of development and changing forms of labour in india, Labour, employment and
work – Meanings and changing forms .

Unit-II 15
Pre and post-colonial pattern of development –industrialization, planned development-pre
and post reforms, Regulation of labour.Workers in unorganized sector-agricultural, Rural,
Migrant, Bonded, Child and Women etc.Workers in Organized sectors- Industrial - Blue and
White collar workers.Workers in Tertiary sector.

Unit-III 15
Labour protest and Trade Union Movement: Evolution of Trade Union Movement, Trade
Union Movement in India. Labour protest and Industrial action

Unit-IV 15
State and Labour: Labour administration- union Govt. and State Govt., Mechanism of wage
settlement, National commission on labour

Unit-V 15
International labourOrganisation in India: Role and structure of ILO, India and ILO

Suggested Readings:
• Report of second National commission on Labour (2002)
• SukomalSen, Working Class movement in India
• Empowering Rural labour in India (ed), 1998, New delhi, R. RadhaKrishna and
A.N Sharma
• Rehabilitation of Child labour in India V.V Giri National Labour Institute,
NOIDA.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester IV
Paper 4.4 Business Communication and Personality
Development
Duration: 3 hours Marks: 100 lectures: 60
Objectives
To equip students of the B.A(VS) course to effectively acquire skills in reading,
writing, comprehension and communication, as also to use electronic media for business
communication.
Unit I 5
Nature of Communication Process of Communication, Types of Communication (verbal &
Non Verbal), Importance of Communication, Different forms of Communication, Barriers to
Communication Causes, Linguistic Barriers, Psychological Barriers, Interpersonal Barriers,
Cultural Barriers, Physical Barriers, Organizational Barriers
Unit II 10
Business Correspondence: Letter Writing, presentation, Inviting quotations, Sending
quotations, Placingorders, Inviting tenders, Sales letters, claim & adjustment letters and
social correspondence, Memorandum, Inter -office Memo, Notices, Agenda, Minutes, Job
application letter, preparing the Resume.
Unit III 5
Report Writing Business reports, Types, Characteristics, Importance, Elements of structure,
Process of writing, Order of writing, the final draft, check lists for reports. Vocabulary Words
often confused, Words often misspelt, common errors in English.
Unit IV 15
Business Etiquettes, Business manners. Body language gestures, Etiquette of the written
word, Etiquette of the telephone, Handling business meetings, Role play on selected topics
with case analysis and real life experiences. Aids to correct Business writing, Practical
Grammar (basic Fundamentals), Sentence errors-Punctuation, Vocabulary building.
Unit V 25
Oral Presentation, Importance, Characteristics, Presentation Plan, Power point presentation,
Visual aids. How to make a presentation, the various presentation tools, along with
guidelines of effective presentation, boredom factors in presentation and how to overcome
them, interactive presentation & presentation as part of a job interview, art of effective
listening. Leadership – quality of a leader, leadership quiz with case study, knowing your
skills and abilities. Introduction to group discussion techniques with debate and extempore,
increase your professionalism. Audio Video recording and dialogue sessions on current
topics, economy, education system, environment, politics.

Suggested Readings:
1. Lesikar, R.V. &Flatley, M.E.; Basic Business Communication Skills for Empowering the
Internet Generation, Tata McGraw Hill Publishing Company Ltd. New Delhi.
2. Bovee, and Thill, Business Communication Today, Pearson Education
3. Shirley Taylor, Communication for Business, Pearson Education
4. Locker and Kaczmarek, Business Communication: Building Critical Skills, TMH
5. Sinha, K.K., Business Communication, Galgotia and Sons, New Delhi.
6. Reuben, Ray; Communication today – understanding creating skills, Himalaya Publishing
House, 2001.
7. E. H. McGraw, S. J.; Basic Managerial Skills for All. Fourth Edition, Prentice Hall of India
Pvt. Ltd., New Delhi.
8. Stephen R. Covey; The seven habits of highly effective people
Note: Latest edition of text books may be used.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester V
Paper 5.1 Legal Aspects of Marketing

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To give basic understanding different laws relating to marketing

Unit I: 20
• The Consumer Protection Act 1986 : Features, Rights And Responsibilities Of
Consumers, Redressal Mechanism
• Environment Protection Act 1986: Features, Offences, Prevention And Control Of
Environment Pollution.
• The Essential Commodities Act 1955: Features, Essential Commodities, Control Of
Production, Supply And Distribution Of Commodities, Public Interest
Unit II 20
• The Prevention Of Food Adulteration Act 1951: Features, Adulteration Of Food And
Penalties
• The Drugs And Magic Remedies (Objectionable Advertisement) Act 1954:
Advertisements Related To Self Medication And Harmful Drugs, Prohibition Of False
Claims
• The Bureau Of Indian Standards Act 1986 : Features, Procedure For BIS Standards,
Offences And Penalties
• The Agricultural Produce Grading And Marketing Act (AGMARK) 1937: Features,
Offences And Penalties
Unit III 20
• The Trademarks Act 1999 : Features, Trademarks, Offences And Penalties
• The Patents Act 1970 : Features, Patents, Offences And Penalties
• The Information Technology Act 2000: Features, Digital Signature, Digital Signature
Certificate And Certifying Authorities
Unit IV 15
• The Standards Of Weights And Measures Act 1976: Features, Rules Applicable To
Retail Business
• The Packaging Rules : Rules Related To Only Small And Retail Products
• The Competition Act : Features, And Regulatory Framework For Retail Business
B.A. (VS) Marketing Management and Retail Business CBCS

Suggested readings:
• Datey V.S. “Student guide to Economic laws” 2010 Taxman publication
• AgnihotriAnurag&MohantyPratap “Economic Regulations of Domestic and Foreign
Exchange Markets – Recent policy changes and Problems” Bookage Publications, New
Delhi.
• All Relevant Bare Acts
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester V

Paper 5.2 Internship Project/ Project

Marks: 100 lectures: 30

Objectives: to provide basic and hand on understanding of the industry.

Note:
Each student of Vocational Courses shall undergo Practical Internship of four weeks
during the vacations after fourth semester in an approved Business/Industrial/Govt./Service
organization. The objective of this training is to make the student acquainted with the
industrial / business working environment. After completion of the training they will have to
submit a training report. The internship/project reports will carry 100 marks. It will be
evaluated by two examiners (one internal and one external). The training report is part of
the fifth semester. It is to be submitted by the date fixed by the College.

The students will also have to submit a performance certificate from the company where
he/she undertook the training. This report will also be considered while evaluating the
training report by examiners.
Alternatively, if it is not possible to do industrial internship the students will prepare a
project report on a topic assigned to him/ her by the college. The project report will be
evaluated as above.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester V
Paper 5.3 Financial Accounting
Duration: 3 hours Marks: 100 lectures: 75

Objectives:

To make the student familiar with generally accepted accounting principles of financial
accounting and their applications in business organizations excluding corporate entitles.
Unit- I 15
Financial Accounting: Nature and scope, Limitations of Financial Accounting. Basic
Concepts and Conventions, Accounting Standards: Meaning, Significance, Generally
Accepted Accounting Principles (GAAP). Accounting Process: From recording of transactions
to preparation of final accounts. Rectification of errors and Bank Reconciliation statement.
Unit- II 15
(i) Consignments: Features, Accounts treatment in the books of the consignor and
consignee.
(ii) Joint Ventures: Accounting procedures: Joint Bank Account, Records Maintained by co-
venturer of (a) all transactions (b) only his own transactions. (Memorandum joint venture
account).
(iii)Inland Branches: Dependent branches only and Ascertainment of Profit by Debtors
method and Stock and Debtors method.
Unit- III 15
Depreciation Accounting: Meaning of depreciation, causes, objects of providing depreciation,
factors affecting depreciation, accounting treatment including provision for depreciation
accounting. Methods of deprecation: straight line method and diminishing balance method.
Accounting for Hire Purchase Transactions, Journal entries and ledger accounts in the books
of Hire Vendors and Hire Purchaser for large value items including Default and repossession.
Unit- IV 15
Partnership: Admission, Retirement, Dissolution of Partnership Firms: Legal Position,
Accounting for simple dissolution.
Unit- V 15
Analysis of financial statements, Common size balance sheet, Ratio analysis, Cash Flow
statement.
List of Reading
1. J.R. Monga, Basic Financial Accounting, Mayur Paper backs, Darya Gang, New Delhi
B.A. (VS) Marketing Management and Retail Business CBCS

2. S.N. Maheshwari, Financial Accounting, Vikas Publication, New Delhi

3. P.C. Tulsian, Financial Accounting, Tata McGraw Hill, New Delhi
4. Ashok Sehgal and Deepak Sehgal, Fundamentals of Financial Accounting, Taxmann,
New Delhi
5. R. NarayanaSwamy, “Financial Accounting” PHI Pvt., New Delhi
6. S.P. Jain and K.L. Narang, Advanced Accounting, Kalyani Publishers New Delhi
7. Ashok Sehgal and Deepak Sehgal, Fundamentals of Financial Accounting, Taxmann,
New Delhi
8. Naseem Ahmed, Nawab Ali Khan, M.L. Gupta, Financial Accounting, Ane Books Pvt.
Ltd. New Delhi

Note: Latest edition of text book may be used.

B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester V
Paper 5. 3 Corporate Laws

Duration: 3 hours Marks: 100 lectures: 75

Objectives
The objective of the course is to impart basic knowledge of the provisions of the
Companies Laws and the Depository Laws along with relevant case law.
Unit I 15
Introduction: Characteristics of a company, concept of lifting of corporate veil, Types
of companies, association not for profit, illegal association, Formation of company –
Promoters, their legal position, pre-incorporation contract and provisional contracts.
Documents – Memorandum of Association, Articles of Association, Doctrine of Constructive
Notice and Indoor Management, Prospectus and Book Building process.
Unit II 15
Share Capital – issue, allotment and forfeiture of share, demat of share, transmission
of shares, buyback, share certificate and share warrant, Members and shareholder – their
rights and duties.shareholders meetings, kinds, convening and conduct of meetings, AGM,
EGM, Class meetings.
Unit III 15
Management – Directors, classification of directors, dis-qualifications, appointment,
legal position, powers and duties, disclosures of interest, removal of directors, board
meetings, Key managerial personnel and remuneration, Dividend Provisions and issue of
bonus shares. Investigations. Audit and accounts
Unit IV 15
Winding up – concept and modes of winding up, Emerging issues in company law: One
Person Company (OPC), Small Company, Postal Ballot, Small Shareholders on Board,
Director Identity Number (DIN), Corporate Identity Number (CIN), MCA-21, Online Filing
of Documents, Online Registration of Company,National Company Law Tribunal (NCLT),
Limited Liability Partnership (LLP), Insider Trading,Rating Agencies, Producer Company –
concept and formation.
Unit V : 15
Depositories Act 1996: Definitions, Rights and Obligations of Depositories, Participants
Issuers and Beneficial Owners, Inquiry and Inspections, Penalty.
Suggested Readings:
• Kuchhal MC “Company law ” Mahavir Publications
• DagarInderjeet and AgnihotriAnurag “Corporate laws” Galgotia publishing company,
New Delhi
• Sharma J. P, “An Easy Approach to Corporate Laws”, Ane Books Pvt Ltd, New Delhi.
B.A. (VS) Marketing Management and Retail Business CBCS

• Singh Avtar “Company Law” Allahabad Law House

• Bharat Law House, New Delhi, “Manual of Companies Act, Corporate Laws and SEBI
Guidelines”.
• Kannal, S., & V.S. Sowrirajan, “Company Law Procedure”, Taxman‟s Allied Services
(P) Ltd., New Delhi (Latest Edn)
• Charlesworth& Morse, “Company Law”, Sweet & Maxwell”, London, U.K.
• Gowar, LCB, “Principles of Modern Company Law”, Stevens & Sons, London.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester V
Paper 5.4 Rural Marketing

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To give basic understanding of different concepts relating to Rural marketing

Unit I 15
Concept of Rural. Rural Marketing: Meaning, Concept, Phased Evolution, Significance
Factors and Environment. Structure and Characteristics Of The Rural Markets. Rural Vs.
Urban Marketing.Rural Marketing in India.
Unit II 20
Rural Marketing Challenges And Opportunity, Rural Consumer: Characteristics, Significance
Of Consumer Behavior, Factors Influencing Decision Making Process Of Rural Consumers,
Rural Consumers Buying Decision Process, Shopping Habits Of Rural Consumer.
Unit III 20
Rural Marketing Mix Strategies: Need, Types, Product Life Cycle, New Product
Development, Brand Management And Channel Management. Marketing Mix Strategies For
Indian Rural Markets Shift in Strategic Perspective For Rural Marketing.
Unit IV 20
Emerging Issues in Marketing: Green Marketing, Sports marketing And Social Marketing
Rural Financial Institutions: Regional Rural Banks (RRB), Co-operative Banks, NABARD
(National Agricultural Bank for rural Development).
Suggested readings
• C.S.G. Krishnamacharyulu, LalitaRamakrishnan, “Rural Marketing – Text and Cases”
Pearson education
• PradeepKashyap, Siddhartha Raut “ The Rural Marketing” Biztantra
• BalramDogra, KarminderGhuman “Rural Marketing” Tata Mcgraw-Hill
• Shukla A.K. “Marketing Management” VaibhavLaxmiPrakashan
• VelayudhanSanal Kumar “ Rural Marketing” Response Books ( Sage Publication)
• Gopalaswamy T.P: Rural Marketing; Wheeler Publishers, New Delhi
• Moria CB: Agricultural Marketing: Himalaya Publishing House, New Delhi.
• K.S. HabiburRahman: Rural Marketing in India, Himalaya.
• Krishnamacharyulu: Rural Marketing: Text & Cases, Pearson Education
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester VI

Paper 6.1 International Marketing : An Overview

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To provide the basic understanding of the international marketing

Unit I 20
International Marketing: Concept, Evolution, Importance and Process. International Marketing
Research, International Marketing Information Systems, Market Analysis. Opportunities And
Challenges in International Marketing, Future Prospects Of International Marketing, India’s Presence In
International Marketing

Unit II 20
Scanning International Marketing Environment: Economic, Financial, Political, Technological,
Legal And Cultural. Entering International Markets: Concepts, Modes And Factors
Unit III 20
International Trade Organization: WTO, RTA, SAARC, ASEAN, BRICS and European Union.
International Marketing Strategies
Unit IV 15
Selection of Retail Market, Study And Analysis Of Retailing In Global Setting, Internationalization Of
Retailing And Evolution Of International Retailing Methods Of International Retailing.

Suggested readings
• Kotabe M, Helsen K. “ Global Marketing Management” Wiley, Jhon&Sons,Inc
• NargundkarRajendra “ International Marketing” Excel Books
• Joshi Rakesh Mohan “ International Marketing” OxfordUniversity Press
• Kotabe,Pelose,Gregory And Helson “ International Marketing Management” Wiley,
Jhon&Sons,Inc
• McCarthy J.E: Basic Marketing - a Managerial Approach; McGraw Hill, New York.
• S.A.Sherlekhar: Marketing Management, Himalaya
• Govindarajan: Marketing Management: Concepts, Cases, challenges & Trends, PHI
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester VI

Paper 6.2 Globalization

Duration: 3 hours Marks: 100 lectures: 75

Objectives:The Paper is designed to familiarise the students with the concept of

globalisation and integration of developing countries with the world economy. The aim of
the paper is to provide a critique of globalisation and stress on local/national policies than
follow the one-size-fits-all approach.Globalisation

Unit I 15
Meaning and contents of globalization- First and second phases of modern economic
globalization.
Benefits of globalization, expansion of markets, freer movement of goods, services and
factors (labour and capital).

Unit II 15
Role of globalisation in reducing inequality and poverty.
Distribution of benefits of globalisation shared by developed and developing countries

Unit III 15

Globalisation and the world economy - production, global value chains - a case of
simultaneous integration and segmented production.

Unit IV 15
Critique of globalisation – To what extent globalisation implies a rise of neo-liberalism.
To understand the decline in the authority of the Nation-sate and reduction of policy space.
Major brunt borne by social spending and decline of safety nets.

Unit V 15
• Global governance - IMF, World Bank and the WTO. Role of the WTO in governing the
world trading systems.
• The way forward - stress on local/regional/national (context-specific) than global
economy`

Suggested Readings

• Deepak Nayyar, Globalisation

• Joseph Stiglitz, Globalisation and its discontents
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester VI

Paper 6.2 Retailing Operations

Duration: 3 hours Marks: 100 lectures: 75

Objectives: To give student practical understating of the different operations related to

retail.
Unit I 15
Human Resource Management In Retailing: Definition, Significance Of HRM In Retail, Major
Function Of HRM In Retailing, Strategic Framework Of HRM In Retailing, Trends And
Challenges In HRM In Retailing . Future of HRM In Retailing.
Unit II 25
Financial Management in Retailing: Concept, Role and Sources of Finance For Retailer.
Budgeting: Meaning, Types and Budgetary Control.
Measuring And Evaluating Financial And Operational Performance: Financial Statement
(Trading, Profit & Loss A/C And Balance Sheet), Break Even Analysis. Financial Ratio’s With
Reference To DIPSTIC Parameters (Customer Transaction, Stock, Space And Staff
Productivity): Customer Conversion Ratio. Transaction Per Hour, Sales Per Transaction,
Sales Return To Net Sales, Average Stock Investment Period, Sales To Stock Ratio, Return
On Stock Investment, Shrinkage To Net Sales, Product Category Ratio, Sales Through
Analysis, Sales Per Sq. Feet. Percentage Of Space For Each Department, Sales Per
Employee, Space Covered Per Employee And Staff Productivity.
Unit III 15
Working capital management in retailing: Concept, Estimation, Working capital Cycle. Cash
management, Credit management and Inventory Valuation: FIFO, LIFO, Inventory
Management: ABC, EOQ Analysis
Unit IV 20
IT in Retail Market: Role It In Retail, Parameters For Use Of IT In Retailing, IT For
Completive Advantage, Capturing And Transmitting Data At The Point Of Sale, Data Base
Marketing , Data Mining And Business Intelligence.
B.A. (VS) Marketing Management and Retail Business CBCS

Suggested Readings
• Gibson &Vedamani “Retail Management” Jayco Books
• Bajaj , Tuli,&Srivastava ““Retail Management”OxfordUniversity Press
• Berman Barry &Evance J.R “Retail Management” Prentice Hall India
• Jain J.N.& Singh P.P “ Modern Retail Management – Principal And Techniques ” Regal
Publications
• Madan K.V.S “ Fundamental S Of Retailing” Mcgraw-Hill
• Khatri.P.V&Verma.S “Management Accounting 2011” Global vision publishing house
New Delhi.
• Singh .Surendra&Kaur Rajeev. “ Basic Financial management” 2nd edition, Mayur
Paper back
• SwapnaPradhan “Retailing Management- Text And Cases” Tata Mcgraw-Hill
• Sinha P.K &Uniyal D.P “ Managing Retailing” OxfordUniversity Press
• Ramkishan Y “ International Retail Marketing Strategies” Jayco Books
• Gilbert D “Retail Management” Pearson Education
• George H, Lucas Jr., Robert P. Bush, Larry G Grecian- Retailing
• J. Lamba- The Art of Retailing
• Barry Berman, Joel R Evans- Retail Management; A Strategic Approach
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester VI

Paper 6. 3 Business Law

Duration: 3 hours Marks: 100 lectures: 75

Objectives: The objective of the course is to impart basic knowledge of the important
business laws along with relevant case law.

Unit I: The Indian Contract Act, 1872 15

Contract – meaning, characteristics and kinds, Essentials of valid contract - Offer and
acceptance, consideration, contractual capacity, free consent, legality of objects, Void
agreements, Discharge of contract – modes of discharge including breach and its remedies,
Contingent contracts, Quasi contracts
Unit II: The Indian Contract Act, 1872: Specific Contracts 15
Contract of Indemnity and Guarantee, Contract of Bailment, Contract of Agency
Unit III: The Sale of Goods Act, 1930 15
a) Contract of sale, meaning and difference between sale and agreement to sell, Conditions
and warranties, Transfer of ownership in goods including sale by non-owners, Performance
of contract of sale, Unpaid seller – meaning and rights of an unpaid seller against the goods
and the buyer.
Unit IV: Partnership Law 15
The Partnership Act, 1932: Nature and Characteristics of Partnership, Registration of
Firms, Types of Partners, Rights and Duties of Partners, Implied Authority of a Partner,
Incoming and outgoing Partners, Mode of Dissolution of Partnership
B) The Limited Liability Partnership Act, 2008: Salient Features of LLP, Difference
between LLP and Partnership, LLP and Company, LLP Agreement, Partners and Designated
Partners, Incorporation Document, Incorporation by Registration, Partners and their
Relations, winding up

Unit V: The Negotiable Instruments Act, 1881 15

Meaning and Characteristics of Negotiable Instruments : Promissory Note, Bill of Exchange,
Cheque, Holder and Holder in due Course, Privileges of Holder in Due Course, Negotiation:
Types of Endorsements, Crossing of Cheque, Bouncing of Cheques
B.A. (VS) Marketing Management and Retail Business CBCS

Suggested Readings

1. Kuchhal, M.C. and VivekKuchhal, Business Law, Vikas Publishing House, New Delhi.
2. DagarInderjeet&AgnihotriAnurag “Business Law” Galgotia Publishing Company, New Delhi
3. Singh, Avtar, Business Law, Eastern Book Company, Lucknow.
4. Sharma JP, KannojiaSunayana, An easy approach to business Law, Ane books pvt. Ltd.
5. Maheshwari&Maheshwari, Business Law, National Publishing House, New Delhi.
6. GoyalBhushan Kumar and Jain Kinneri, Business Laws, International Book House
Note: Latest edition of text books may be used.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester VI
Paper 6. 3 Financial Management

Duration: 3 hours Marks: 100 lectures: 75

Objective: To familiarize the students with the principles and practices of financial
management.

Unit I 15

Scope and objective, Time value of money, Risk and return, Valuation of securities – Bonds
andEquities.
Long Term Investment Decisions: The Capital Budgeting Process, Cash flow
Estimation,Payback Period Method, Accounting Rate of Return, Net Present Value (NPV), Net
Terminal
Value, Internal Rate of Return (IRR), Profitability Index.

Unit II 15

Financing Decisions: Sources of long-term financing Estimation of components of cost

ofcapital. Methods for Calculating cost of equity capital, Cost of Retained Earnings, Cost of
Debtand Cost of Preference Capital, Weighted Average cost of capital (WACC) and Marginal
cost of capital.

Unit III 15
Capital structure –Theories of Capital Structure (Net Income, Net Operating Income, MM
Hypothesis, Traditional Approach). Operating and financial leverage. Determinants of capital
structure.

Unit IV 15
Dividend Decisions – Theories for Relevance and irrelevance of dividend decision for
corporatevaluation. Cash and stock dividends. Dividend policies in practice.

Unit V 15
Working Capital Decisions: Concepts of working capital, the risk-return trade off, sources of
short-term finance, working capital estimation, cash management, receivables
management, inventory management and payables management.

Suggested Readings
1. Horne, J.C. Van and Wackowich. Fundamentals of Financial Management. 9th ed. New
Delhi Prentice Hall of India.
2. Singh, Surender and Kaur, Rajeev. Basic Financial Management Mayur Paperbacks, New
Delhi.
3. Joy, O.M. Introduction to Financial Management. Homewood: Irwin.
4. Khan and Jain. Financial Management text and problems. 2nd ed. Tata McGraw Hill New
Delhi.
5. Pandey, I.M. Financial Management. Vikas Publications.
6. Chandra, P. Financial Management- Theory and Practice. (Tata McGraw Hill).
B.A. (VS) Marketing Management and Retail Business CBCS

7. Rustagi, R.P. Fundamentals of Financial Management. Taxmann Publication Pvt. Ltd.

8. Singh, J.K. Financial Management- text and Problems. 2nd Ed. DhanpatRai and Company,
Delhi.
9. Johnson, R.W. Financial Management. Boston Allyn and Bacon.
10. Brigham and Houston, Fundamentals of Financial Management, 13th Ed., Cengage
Learning
Note:Spreadsheet is the recommended software for doing basic calculations in
finance and hencecan be used for giving students subject related assignments for
their internal assessmentpurposes.
B.A. (VS) Marketing Management and Retail Business CBCS

B.A. (VS) Marketing Management and Retail Business

Semester VI
Paper 6.4 E - Commerce

Duration: 3 hours Marks: 100 lectures: 60

Objectives: To give on hand knowledge on the issues related to E- Commerce. So that

student should become familiar with mechanism for conducting business transactions
through electronic means
Unit I: 12
Introduction: Meaning, nature, concepts, advantages, disadvantages and reasons for
transacting online, types of E-Commerce, e-commerce business models (introduction ,key
elements of a business model and categorizing major E-commerce business models),
forcesbehind e-commerce.
Unit II 12
Technology: technologies used in E-commerce , The dynamics of world wide web
andinternet( meaning, evolution and features) ; Designing, building and launching E-
commercewebsite (A systematic approach involving decisions regarding selection of
hardware, software, outsourcing vs. in-house development of a website)

Unit III 12
Security and encryption: Need and concepts, The E commerce security
environment:(dimension, definition and scope of E-security), security threats in the E-
commerce environment(security intrusions and breaches, attacking methods like hacking,
sniffing, cybervandalismetc.), technology solutions (Encryption, security channels of
communication, protectingnetworks and protecting severs and clients), IT Act 2000
(meaning and provisions)
Unit IV 12
E- payments system: Models and methods of E – payments (Debit Card, Credit Card,
smart cards, e-money), digital signatures (procedure, working and legal position), payment
gateways, online banking (meaning, concepts, importance, electronic fund transfer,
automated clearing house, automated ledger posting etc.), risks involved in E-payments.
Unit V 12
Online business transactions: meaning, purpose, advantages and disadvantages of
transacting online, E-commerce applications in various industries like {banking, insurance,
payment of utility bills, online marketing, E-tailing (popularity, benefits, problems and
features), online services (financial, travel and career), auctions, online portal, online
learning, publishing and entertainment)

Suggested readings
• Management Information System: Jawadekar
• Management Information System: Laudon&Laudon
• The Essential Guide to Knowledge management: AmritTiwana
• The GIS Book: George B. Karte.
• Internet (Use of Search Engines Google & yahoo etc)
• E – Commerce: Milind Oka
• E – Commerce: C.V.S. Murty
B.A. (VS) Marketing Management and Retail Business CBCS

• Fire Wall and Internet Security: William Cheswick, Stevens, Aviel Rubin
• E-Governance Case Studies – Ashok Agarwal