Training, Development and Evaluation

Unit 3
Multiple Choice Questions with Answer Key

1. ________________ is the formal and systematic modification of

behaviour through learning

a. Training                    
b. Education                    
c. Instruction                    
d. None of the above

Answer: a

2. Training occurs as a result of ____________________________

a. Instruction                    
b. education                    
c. development                    
d. all of the above

Answer: d

3. Training refers to the process of imparting _______________

skills

a. Specific                    
b. General                    
c. Important                    
d. Over all

Answer: a
4. _______ is any learning activity, which is directed towards future
needs rather than present needs

a. Training                    
b. Education                    
c. Instruction                    
d. Development

Answer: d

5. ______________________ is concerned more with career

growth than immediate performance

a. Training                    
b. Education                    
c. Instruction                    
d. Development

Answer: d

6. Development provides __ ____ and _____, which will be helpful

to employees in higher positions

a. general knowledge, Behaviour                                        

b. general knowledge specific skills
c. general knowledge, attitudes                                           
d. Specific skills, attitudes

Answer: c
7. Development is concerned more with __________________

a. Immediate performance               
b. succession planning                  
c. career growth                 
d. All of the above

Answer: c

8. The purpose of ____________ is to teach theoretical concepts

and develop a sense of reasoning and judgment

a. Development                    
b. Training                    
c. Education                    
d. Teaching

Answer: c

9. __________________________ is a theoretical learning in

classrooms

a. Development                    
b. Training                    
c. Education                    
d. Teaching

Answer: c
10. Which of the below does not describe the nature of Training

a. Application oriented                    
b. Broad perspective                    
c. Specific task                    
d. None of the above

Answer: b

11. _________________ is application oriented

a. Training                    
b. Education                    
c. Learning                    
d. None of the above

Answer: a

12. Training is

a. Narrow perspective                    
b. Broad perspective                    
c. long term                    
d. None of the above

Answer: a

13. ______________ is tangible in nature

a. Development                    
b. Training                    
c. Both a & b                    
d. Neither a nor b

Answer: b
14. ________ is normally directed at operative employees and
relates to technical aspects.

a. Training                    
b. Education                    
c. Learning                    
d. Development

Answer: a

15. In general training is related to

a. Conceptual                    
b. developmental                    
c. technical aspects                    
d. Human skills

Answer: c

16. Development is not related to

a. Conceptual                    
b. developmental                    
c. technical aspects                    
d. Human skills

Answer: c
17. Which of the following is not a method of Individual training
need identification?

a. Attitude survey                    
b. work sample                    
c. exit interview                    
d. interview

Answer: c

18. Which of the following is a method of group training need

identification?

a. Attitude survey                    
b. work sample                    
c. exit interview                    
d. interview

Answer: c

19. Which of the following is not a method of group training need

identification?

a. Quality Circle                    
b. work sample                    
c. exit interview                    
d. MBO

Answer: b
20. Which of the following is not a method of on the job training

a. Supervision                    
b. Job instruction                    
c. Role play                    
d. Job rotation

Answer: c

21. Which of the following is method of on the job training

a. Group discussion                    
b. Job instruction                    
c. Role play                    
d. Case Study

Answer: b

22. Which of the following is method of off the job training

a. Supervision                    
b. Job instruction                    
c. Role play                    
d. Job rotation

Answer: c

23. Which of the following is not method of off the job training

a. Group discussion                    
b. Job instruction                    
c. Role play                    
d. Case Study

Answer: b
24. Evaluation helps determine the extent to which _____________
have been achieved

a. efficiency                    
b. profit                    
c. training objectives                    
d. employee satisfaction

Answer: c

25. Evaluation gives insights for

a. reviewing                    
b. adjusting                    
c. revising goals                    
d. All of the above

Answer: d

26. A “______________” is a process of evaluating an employee’s

performance of a job in terms of its requirements.

a. Performance Management                          
b. Performance analysis

c. Performance appraisal                                
d. Performance evaluation

Answer: c
27. ___________________ is the step where the management
finds out how effective it has been at hiring and placing employees.

a. Performance Management                                    
b. Performance analysis

c. Performance appraisal                                            
d. Performance evaluation

Answer: c

28. Which of the below is not an objective of Performance appraisal

a. assessment of performance                                              
b. Measuring the efficiency
c. maintaining organisational control                                
d. Designing Organisational goal

Answer: d

29. Performance appraisal aims at

a. goals of employees        
b. Goals of organisation              
c. both a & b                  
d. Neither a nor b

Answer: c
30. Which of the following is not an aim of performance appraisal

a. Personal Development            
b. work satisfaction                
c. Training                  
d. work satisfaction

Answer: c

31. _____________ is not a step of performance appraisal

a. Communicating standards                                          
b. comparing actual with standards
c. Discussing the results                                                  
d. adjusting the standards

Answer: d

32. The expected outcome from the employee at the time of

performance appraisal is known as

a. decided performance                
b. standard                  
c. general outcome                    
d. expected performance

Answer: b
33. When the actual performance of the employees are measured
then it will be compared with

a. standard                                
b. other members                      
c. previous performance                  
d. group performance

Answer: a

34. The actual performance is compared with the standard

performance to

a. Identify the gap                

b. give them training                  
c. improve performance                  
d. all of the above

Answer: a

35. Communicating the ________________________ to the

employees is necessary so that they can perform accordingly

a. Rewards                        
b. standards                              
c. awards                        
d. targets

Answer: b
36. __________________ is to identify the strengths and
weaknesses of employees to place right men on right job.

a. Recruitment              
b. Performance Appraisal              
c. Selection              
d. feedback

Answer: b

37. _________________ is not included in the advantages of

Performance Appraisal

a. Compensation              
b. Communication              
c. Selection              
d. Motivation

Answer: c

38. The performance Appraisal method BARS stands for

a. Behavioural Attitude rating system                                   

b. Behavioural Attitude ranking System
c. Behavioural Aptitude Ranking System                            
d. Behavioural Anchored Ranking Scale

Answer: d
39. _______ is an entire exercise done under the trainer who
observes the employee behaviour and then discusses it with the
rater who finally evaluates the employee’s performance.

a. Comparison method              
b. BARS              
c. Assessment Center              
d. 3600 degree

Answer: c)

40. _________________ method is used to have a detailed

evaluation of an employee from all the perspectives.

a. BARS              
b. Assessment Center              
c. MBO              
d. 3600 degree

Answer: d

41. Which of the following is not a Performance Appraisal Biases

a. Halo effect              
b. Central Tendency              
c. Personal Biases              
d. Wrong survey

Answer: d
42. First Impression in a performance appraisal bias denotes
____________________

a. Halo effect              
b. Primary effect              
c. Horn effect              
d. Stereo Typing

Answer: b

43. _____________________ evaluates whether human resource

programs being implemented in the organisation have been
effective.

a. Performance appraisal              
b. Feedback              
c. Survey              
d. Exit interviews

Answer: a

44. The actual performance of an individual is measured in terms of

its ________________

a. Input and output                                                        

b. efficiency and effectiveness
c. Returns to the organisation                                     
d. Business earned by him

Answer: b
45. This step of performance appraisal process finds out the
deviation occurred in actual performance

a. Fixing standards                                                                      
b. Measuring actual performance
c. Communication of standards                                               
d. Discuss Appraisal With The Employee

Answer: d

46. The corrective actions in Performance include

a. Correct Deviations              
b. Change Standards              
c. Neither a nor b              
d. Both a & b

Answer: d

47. Administrative use of performance appraisal does not include

a. Feedback to employee’s              
b. supervision              
c. Training              
d. Transfer

Answer: a
48. Benefits of Performance Appraisal to the organisation does not
include

a. Documentation              
b. Legal protection              
c. Motivation              
d. Motivation system

Answer: c

49. The rater is forced to answer the ready-made statements as

given in the blocks of two or more, about the employees in terms of
true or false. This method of performance appraisal is known as

a. Forced distribution              
b. Rating scale              
c. Forced choice              
d. Checklist

Answer: c

50. Modern method of performance appraisal does not include

a. BARS              
b. Assessment center              
c. MBO              
d. 360

Answer: a