Liberating Liberating

1-2-4-All 1-2-4-All
Structures Cards Structures Cards Engage everyone
A print-at-home card deck simultaneously in genera�ng
github.com/vpapadopou ques�ons, ideas and Reveal 12 min
created by sugges�ons
Vasileios Papadopoulos License Steps
The Libera�ng Structures, the LS cards, the LS Silent self-reflec�on by individuals on 1 min
github.com/vpapadopou SVG icons and this card deck are licensed Reveal 12 min a shared challenge, framed as a
under: ques�on
Description Invitation
Crea�ve Commons A�ribu�on Non Generate ideas in pairs, building on 2 min
Inspired by Holis�con's original idea, this card Ask a ques�on in response to the presenta�on
Commercial 3.0 Unported (CC-BY-NC-3.0) ideas from self-reflec�on
deck can help you create strings easily or act as of an issue, or about a problem to resolve or a
a quick reminder of each format proposal put forward
Closing thoughts Share and develop ideas from your 4 min
Please keep this card with the deck, I'd really pair in foursomes (no�ce similari�es
Attribution People
appreciate it. Have fun :) and differences)
Libera�ng Structures are developed by Henri Start alone, then in pairs, then groups of four,
Lipmanowicz and Keith McCandless then the whole group
Each group shares one important 5 min
Link: h�p://libera�ngstructures.com
idea with all (repeat cycle as needed)
Space & Materials
The original LS Cards were created by - Space for people to work face-to-face in pairs
Holis�con AG and foursomes String With
Link: h�ps://holis�con.de - Paper for par�cipants to record observa�ons Design Storyboards, Improv Prototyping,
and insights Ecocycle Planning
Libera�ng Structures SVG icons were created - Chairs and tables (op�onal)
by Julian Fastnacht
Link: h�ps://github.com/jfastnacht

Impromptu
Impromptu Nine Whys
Networking Nine Whys
Networking
Rapidly share challenges and Make the purpose of your
expectac�ons, while building
Share 20 min work together clear Analyze 20 min
new connec�ons
Steps Steps
2 minutes per person to answer the 5 min Each person is interviewed by their 5 min
Share 20 min ques�ons and connect with its pair Analyze 20 min partner.
Star�ng with “What do you do when
Change partners and do the same 10 min working on... ?” the interviewer
Invitation Invitation
again 2 more �mes gently seeks a deeper answer by
Ask: Ask:
repea�ng the query: “Why is that
- “What big challenge do you bring to this - “What do you do when working on ... (the
String With important to you?”
gathering?” subject ma�er or challenge at hand)? Please
Social Network Webbing, 15% Solu�ons
- “What do you hope to get from and give this make a short list of ac�vi�es.”
Switch roles 5 min
group or community?” - “Why is that important to you?”
- Keep asking, “Why? Why? Why?” up to nine
Each pair shares experience and 5 min
People �mes or un�l par�cipants have reached the
insights with another pair
- Ask par�cipants to pair up fundamental purpose for this work
- Invite them to find strangers or colleagues in
Invite the whole group to reflect by 5 min
groups/func�ons different from their own People
asking: “How do our purposes
Start with pairs, then groups of four, then the
influence the next steps we take?”
Space & Materials whole group
Open space without obstruc�ons so String With
par�cipants can stand in pairs and mill about to Space & Materials
Purpose-To-Prac�ce, Genera�ve Rela�onships,
find partners - Chairs for people to sit face-to-face Wise Crowds, What, So What, Now What?
- No tables or equipment needed
 Appreciative
Wicked Questions Appreciative
Wicked Questions Interviews
Ar�culate the paradoxical Interviews
challenges that a group must Reveal 25 min Discover & build on the root Share Reveal 60 min
confront to succeed causes of success
Steps Steps
Introduce the concept of Wicked 5 min In pairs, par�cipants take turns 20 min
Reveal 25 min Ques�ons and paradox. Share Reveal 60 min conduc�ng an interview and telling a
Give the following template: “How is success story. Pay a�en�on to what
it that we are … and we are ... made success possible
Invitation Invitation
simultaneously?”
Ask: Ask:
In groups of 4, each person retells 15 min
“What opposing-yet-complementary strategies “Please tell a story about a �me when you
First alone then in small groups, 5 min the story of their partner. Listen for
do we need to pursue simultaneously in order worked on a challenge with others and you are
generate pairs of opposites or pa�erns in condi�ons/assets
to be successful?” proud of what you accomplished. What is the
paradoxes using the above format suppor�ng success and take notes
story and what made the success possible? Pair
People up preferably with someone you don’t know
Each group selects its most impac�ul 5 min Collect insights and pa�erns for the 15 min
Ask par�cipants to form groups of 4 to 6 well.”
Wicked Ques�on and shares it with whole group on a flip chart
people
the whole group
People
Ask: “How are we inves�ng in the 10 min
Space & Materials - Start with pairs, then groups of 4
Whole group picks out the most 10 min assets and condi�ons that foster
- Chairs - Encourage groups to be diverse
powerful Wicked Ques�ons and success?” and “What opportuni�es
- Paper for par�cipants to record observa�ons
further refines them do you see to do more?”
and insights Space & Materials
Use 1-2-4-All to discuss
- Small round tables (op�onal) String With - Chairs for people to sit in pairs face-to-face
Improv Prototyping, Ecocycle Planning, 25/10 - Paper for par�cipants to take notes String With
Crowd Sourcing, 15% Solu�ons, 1-2-4-All Min Specs

TRIZ 15% Solutions

TRIZ 15% Solutions
Stop counterproduc�ve Discover & focus on what
ac�vi�es & behaviors to each person has the freedom
make space for innova�on
Reveal 35 min Reveal 20 min
and resources to do now
Invitation & Steps Steps
Introduce the idea of TRIZ and 5 min First alone, each person generates 5 min
Reveal 35 min iden�fy an unwanted result Reveal 20 min their own list of 15% Solu�ons

“Make a list of all you can do to make 10 min Individuals share their ideas with a 12 min
People Invitation
sure you achieve the worst possible small group, one person at a �me
Ask par�cipants to form groups of 4 to 7 In connec�on with their personal challenge or
results.” (3 min per person)
people their group’s challenge, ask:
Use 1-2-4-All
- “What is your 15 percent?”
Group members provide consulta�on 28 min
Space & Materials - “Where do you have discre�on and freedom
“Ask yourselves: ‘Is there anything 10 min to one another (asking clarifying
- Chairs to act?”
that we are currently doing that in ques�ons and offering advice), one
- Paper for par�cipants to record observa�ons - “What can you do without more resources or
any way, shape, or form resembles person at a �me
and insights authority?”
this item?’ Create a second list of all (5-7 min per person)
- Small tables (op�onal)
your counterproduc�ve ac�vi�es/
People
programs/procedures.” String With
String With Start alone, then groups of 2 to 4 people
Use 1-2-4-All Troika Consul�ng, Wise Crowds, Open Space
Ecocycle Planning, Troika Consul�ng, Wise
Technology, Integrated~Autonomy, Helping
Crowds, Open Space Technology Space & Materials
“What first steps will help you stop 10 min Heuris�cs
Chairs for people to sit in groups
what you know creates undesirable
results?”
Use 1-2-4-All
 What? So What? What? So What?
Troika Consulting
Troika Consulting Now What? W3 Now What? W3
Get prac�cal and imagina�ve Together, look back on
help from colleagues
Help Reveal 30 min progress to date and decide Analyze 45 min
immediately what adjustments are
Steps needed Steps
Invite par�cipants to reflect on the 1 min Individuals work 1 min alone on 8 min
Help Reveal 30 min consul�ng ques�on they plan to ask Analyze 45 min “What happened? What did you
when they are the clients no�ce, what facts or observa�ons
stood out?”
Invitation Invitation
The first client shares their ques�on 2 min Then, 2-7 mins in small groups
Invite the group to explore the ques�ons: A�er a shared experience, ask three ques�ons
- “What is your challenge?” to reflect in a way that builds understanding
Consultants ask clarifying ques�ons 2 min Salient facts are shared with the 3 min
- “What kind of help do you need?” and spurs coordinated ac�on while avoiding
whole group and collected
unproduc�ve conflict
Client turns their back to consultants. 5 min
People
The two consultants generate ideas, Repeat the same process with: 13 min
- Ask par�cipants to form groups of 3 people People
sugges�ons, coaching advice “Why is that important? What
- People with diverse backgrounds and Start alone, then groups of 5 to 7 people, then
pa�erns or conclusions are
perspec�ves are most helpful the whole group
Client turns around and shares what 2 min emerging? What hypotheses can I/
were the most valuable things we make?”
Space & Materials Space & Materials
- Groups of 3 chairs, knee-to-knee sea�ng - Chairs for people to sit in small groups
Switch to next person and repeat 22 min Then with: 18 min
preferred - Paper to make lists
steps “Now what? What ac�ons make
- No tables - Flip chart may be needed with a large group
sense?”
String With to collect answers
Helping Heuris�cs, Nine Whys, Heard-Seen- - Small tables & Talking object (op�onal)
Respected

Discovery & Action

Discovery & Shift & Share
Dialog Shift & Share
Action Dialog Spread good ideas and make
Discover, invent and unleash
local solu�ons to chronic Reveal 50 min informal connec�ons with Share 90 min
innovators
problems
Invitation & Steps Steps
State the purpose of the ini�a�ve 5 min Describe the process: 5 min
Reveal 50 min being discussed and the DAD and Share 90 min Groups will move from sta�on to
invite brief round-robin introduc�ons sta�on for a 10-minute presenta�on
and brief ques�ons & feedback
People Invitation
Ask the 7 questions one by one: 60 min period
- Facilitator works with a partner to serve as a Visit several innovators who will share
recorder 1. How do you know the problem is exists? something new or innova�ve
Each group goes to a different 10 min
- Total group size should be between 5-15 2. How do you contribute the solution?
sta�on, where presenters conduct
people 3. What prevents you from doing this or taking People
their sessions
- Diversity in roles and experience is an - Presenters set up their individual sta�ons
these actions all the time?
important asset - Whole group is split into the same number of
4. Do you know anybody who is able to Par�cipants ask ques�ons or provide 2 min
small groups as there are presenters
feedback
Space & Materials frequently solve the problem and overcome - Groups stay together while they rotate
- DADs take place in a local se�ng or unit barriers? What made their success possible? through all the innova�on sta�ons
Groups move to the next sta�on 1 min
- Groups may be standing or si�ng around a 5. Do you have any ideas?
table Space & Materials
6. What needs to be done to make it happen? Repeat un�l groups have visited all sta�ons
- Paper, flip chart or projec�on equipment is - Large space where 5 to 8 sta�ons (with
needed to record insights and ac�ons Any volunteers? chairs) can be set up far enough from each
String With
7. Who else needs to be involved? other to minimize interference
Improv Prototyping, What? So What? Now
String With - Space for a display as needed by presenters
What?
Improv Prototyping Ask the recorder to recap insights 5 min
 25/10
25/10 Wise Crowds
Crowd Sourcing Wise Crowds
Crowd Sourcing
Rapidly generate & si� a Tap the wisdom of the whole
group's most powerful
Reveal 30 min group in rapid cycles Reveal Help 15 min
ac�onable ideas
Steps Steps
Explain the process and demonstrate 5 min The client presents their challenge 2 min
Reveal 30 min Reveal Help 15 min and asks for help
Every par�cipant writes their bold 5 min
idea on an index card Consultants ask clarifying ques�ons 3 min
Invitation Invitation
Ask: Ask each par�cipant to be the “client” when
People mill around and cards are 3 min The client turns their back to the 8 min
“If you were ten �mes bolder, what big idea their turn comes and briefly describe their
passed from person to person (mill consultants and gets ready to take
would you recommend? What first step would challenge and ask for help
and pass only - no reading). When notes.
you take to get started?” Ask the other par�cipants to act as a group of
the bell rings, people stop passing Consultants ask ques�ons and offer
“consultants” whose task is to help the “client”
cards and pair up to exchange advice and recommenda�ons,
People and offer advice or recommenda�ons
thoughts on the cards in their hands. working as a team
Start alone, mill around, then in pairs
Par�cipants individually rate the idea
People
on their card with a score of 1 to 5 The client provides feedback to the 2 min
Space & Materials - Groups of 4 to 5 people
and write it on the back of the card consultants: what was useful and
- Open space without chairs or tables - Mixed groups across func�ons, levels and
what they take away
- Index cards (one for each par�cipant) disciplines are ideal
Conduct four more rounds 12 min
String With
String With Space & Materials
Find the top ten best-scoring ideas 5 min Helping Heuris�cs + Heard-Seen-Respected,
Open Space, Agreement-Certainty Matrix, - Groups of 4 or 5 chairs arranged around small
Nine Whys, Troika Consul�ng, What I Need
Ecocycle Planning tables or in circles without tables
Ask: “What caught your a�en�on?” 2 min From You, Apprecia�ve Interviews
- Paper for par�cipants to take notes

Min Specs Improv Improv Prototyping

Min Specs
Specify only the absolute Prototyping
“Must do's” & “Must not Develop effec�ve solu�ons
Strategize 45 min to chronic challenges while Reveal 20 min
do's” for achieving a purpose
having serious fun
Steps Steps
Star�ng alone, each par�cipant 1 min Explaing the process 2 min
Strategize 45 min generates their Max Specs list Reveal 20 min
Describe the scenario 3 min
Repeat the process, this �me in small 5 min
Invitation Invitation
groups. Make list as complete as Players on stage enact the scene 3-5 min
In the context of a challenging ac�vity, a new Iden�fy a chronic challenge in your work, then
possible
ini�a�ve, or a strategic bo�leneck, invite playfully experiment, invent, and discover
Each group debriefs with 1-2-4-All to 5 min
par�cipants to generate a list of all the do's and be�er ways to address the challenge by ac�ng
Each group si�s through the list one 15 min iden�fy successful and unsuccessful
don'ts they should pay a�en�on to in order to out the situa�on and possible solu�ons
item at a �me and eliminates every “chunks” from the observed scene
achieve a successful outcome (Max Specs)
rule that gets a posi�ve answer to:
Ask par�cipants to reduce the previous list to People
“If we broke or ignored this rule, Each group pieces together the 5 min
the absolute minimum needed to achieve their - One small group of players on “the stage”
could we s�ll achieve our purpose?” successful chunks into a new
purpose (Min Specs) - All others, the observers, in small groups in
prototype. Volunteers act out the
front or around the stage
Do a second round if needed 15 min new prototype for their own group
People
Start alone, then small groups of 4 to 7, then Space & Materials
Consolidate across groups to the 15 min Par�cipants from one of the groups 3-5 min
the whole group Open space or stage with chairs for everyone
shortest possible list who believe they have an improved
prototype come on stage and enact
Space & Materials String With
String With their version for the whole group
- Groups of 4 to 7 chairs around small tables Design StoryBoards, Shi� & Share, User
Simple Ethnography, Nine Whys (Repeat as necessary)
- Paper to record Max and Min Specs Experience Fishbowl
 Helping Helping Heuristics Conversation Conversation Cafe
Heuristics Cafe
Prac�ce progressive
methods for helping others, Help 15 min Engage everyone in making Share 50 min
sense of profound challenges
receiving and asking for help
Steps Steps
Explain the process 2 min State the theme of the conversa�on,
Help 15 min Share 50 min usually in the form of a ques�on and
“Quiet Presence”: Coach accepts all 2 min explaing the process
offers with compassionate listening
Invitation Invitation 1 min p.p.
Each person shares what they are
Par�cipants view all human interac�ons as Invite all par�cipants to gather in small groups
“Guided Discovery”: Coach accepts 2 min thinking, feeling, or doing about the
offers that are either accepted or blocked to listen to one another's thoughts and reflect
all offers, guiding inquiry for mutual theme or topic
together on a shared challenge
discoveries
People 1 min p.p.
Each person shares thoughts and
Groups of 3: two par�cipants interac�ng face- People
“Loving Provoca�on”: Coach 2 min feelings a�er having listened to
to-face in the roles of client (with a challenge - Mixed, diverse groups of 5–7 par�cipants
interjects advice, accep�ng and everybody at the table
to share) and coach plus one observer (roles - One person to act as the host - a par�cipant
blocking as needed when they see
can change between rounds) whose role is to gently intervene when another
something that the client does not Open conversa�on 20-40 min
par�cipant visibly fails to observe one of the
Space & Materials six Conversa�on Cafe agreements
“Process Mindfulness”: Coach and 2 min Each member shares “takeaways” 5-10 min
Standing par�cipants, no chairs or tables
client accept all offers from each
Space & Materials
other, while no�cing how novel String With
String With - Groups of 5 to 7 chairs around small tables
possibili�es are amplified What? So What? Now What?, 15% Solu�ons,
Troika Consul�ng, Wise Crowds, What I Need - Talking object
Design StoryBoards, Open Space Technology,
From You, Improv Prototyping, Simple - Markers and one or two pieces of flip-chart
Debrief in the group 5 min User Experience Fishbowl
Ethnography paper per table (op�onal)

User Experience Heard, Seen,

User Experience Heard, Seen,
Fishbowl Respected (HSR)
Fishbowl Respected (HSR)
Share know-how gained
from experience with a Share 50 min Prac�ce deeper listening and Help 50 min
empathy with colleagues
larger community
Steps Steps
Explain configura�on and steps 2 min Introduce the purpose of HSR: 3 min
Share 50 min Help 35 min To prac�ce listening without trying to
Inner circle conversa�on goes on 10-25 min fix anything or make any judgments
un�l it ends on its own
Invitation Invitation
One at a �me, each person has 7 15 min
Ask those in the fishbowl to describe their - Tell a story to a partner about a �me when
Groups in outer circle formulate 4 min minutes to share their story
experience - the good, the bad and the ugly - you felt you were not heard, seen or respected
observa�ons and ques�ons
informally, concretely, and openly. Invite them - Ask listeners to avoid any interrup�ons
Partners share with one another the 5 min
to do it in conversa�on with each other as if except for asking clarifying ques�ons
Ques�ons submi�ed to the inner 10-25 min experiences of listening and
the audience wasn’t there. Firmly, ask them to
circle are answered. Back-and-forth storytelling
avoid presen�ng to the audience People
interac�on between inner and outer
In pairs for the storytelling, then foursomes
circles goes on as needed In a foursome, par�cipants share 5 min
People
reflec�ons using 1-2-4, asking,
- One inner circle group of 3-7 people Space & Materials
Debrief using What? So What? 10-15 min “What pa�erns are revealed in the
- One outer circle with mul�ple small satellite Chairs facing each other, a few inches between
Now What? and ask: stories? What importance do you
groups of 3-4 people knees
“What seems possible now?” assign to the pa�ern?”
Space & Materials String With String With
Whole group reflects on how HSR 5 min
- 3-7 chairs in circle in the middle of the room Improv Prototyping, 25/10 Crowd Sourcing, Troika Consul�ng, Genera�ve Rela�onships
could be used to address challenges
- Chairs as needed in an outer circle Ecocycle Planning, Simple Ethnography, Shi� & STAR, Apprecia�ve Interviews, Helping
revealed by the pa�erns
- Microphones (op�onal) Share Heuris�csm Conversa�on Cafe
 Drawing Together Design Design Storyboards
Drawing Together Storyboards
Reveal insights and paths Define step-by-step
forward through non-verbal
Reveal 40 min elements for bringing Plan 50 min
expression ini�a�ves or mee�ngs to
Steps produc�ve endpoints Steps
Introduce the concept and symbols 5 min Clarify the purpose of working 2-5 min
Reveal 40 min Plan 50 min together (use Nine Whys if needed)
Prac�ce drawing the symbols 5 min
Evaluate the standard approach you 5-10 min
Invitation Invitation
Working individually, combine the 10 min would normally use for this session
Invite par�cipants to tell a story about a Invite a design team (a representa�ve subset of
symbols to create the first dra� of a
challenge they face or a common challenge, the group) to create a detailed plan, including
story about “the journey” of working Reexamine and strengthen the 2-5 min
using only five symbols and no words visual cues, for how par�cipants will interact to
on a challenge or an innova�on purpose statement if needed
achieve their purpose
People
Create a second dra�. Refine the 10 min Reexamine and decide who needs to 2-5 min
Start alone, then in groups of 1-4 people, then People
story by drama�zing the size, par�cipate or be involved
the whole group 1-2-All or 1-All in rapid cycles for each step
placement and color of the symbols
Brainstorm microstructures that 5-10 min
Space & Materials Space & Materials
Invite another individual or the small 5 min could achieve the purpose
- Open wall with tapestry paper or flip charts - Open wall with tapestry paper or flip charts
group to interpret your drawings. The
- Water-based markers - Large Post-its and/or LS Cards
person who has done the drawing Select the best microstructures 2-10 min
- Blank storyboard
does not speak (choose one plus a backup)
Symbols
Circle: wholeness, Rectangle: support,
Ask the whole group: “Together, what 5 min Determine the ques�ons and process 2-5 min
Triangle: goal, Spiral: change,
do the drawings reveal?” you will use to evaluate your design
Star Person: rela�onship

Celebrity Social Network Social Network

Celebrity Interview
Interview Webbing Webbing
Reconnect the experience of Map informal connec�ons
leaders and experts with Share 45 min and decide how to Share Help 60 min
people closest to the strengthen the network to
challenge at hand Steps achieve a purpose Steps
Interviewer welcomes and introduces 3 min Create a legend of all the key groups 5 min
Share 45 min the celebrity & topic to be discussed Share Help 60 min in the network and assign a Post-it
color or symbol for each (1-2-4-All)
Interviewer asks ques�ons that the 15-30 min
Invitation Invitation
audience would be expected to ask Each member writes their name on a 5 min
- Invite the celebrity to let go of their formal Invite members of a core working group with a
Post-it and puts it in the wall
presenta�on or speech and answer the harder shared purpose to create a map of their
Par�cipants generate addi�onal 5-10 min
ques�ons in a casual “talk show” format network and decide how to expand and
ques�ons in a 1-2-4 conversa�on “What people do you know that are 20 min
- Invite group members to listen, see the strengthen it
and write them on cards ac�ve in this work?”
person behind the celebrity and write down
“Who else would you like to include
ques�ons with colleagues People
Interviewer si�s the cards, looking 5-10 min in this work?”
- 1-2-4-All to generate names of key groups
for pa�erns and asking addi�onal Create a spider-web-like map
People - Whole group to generate names of people in
ques�ons to the celebrity
Whole group for the interview, 1-2-4 to the network and construct the map
Draw connec�ng lines to illustrate 15 min
generate ques�ons
Interviewer makes closing comments, 1 min influencing pa�erns
Space & Materials
thanks the celebrity
Space & Materials - Open wall with tapestry paper or mul�ple
Devise strategies to strengthen the 10 min
- Interviewer and celebrity in the front of the String With flip-chart pages
network
room where everyone can see and hear the User Experience Fishbowl, Open Space - Post-it notes in at least 8 colors
interac�on Technology, Discovery & Ac�on Dialogue, - Bold-�p black pens String With
- Large cards to collect ques�ons What I Need From You 15% Solu�ons, Design StoryBoards, 1-2-4-All
 What I Need From What I Need From Open Space
You (WINFY) You (WINFY) Open Space Technology
Surface most essen�al needs Technology
across func�ons and accept Help 65 min Liberate inherent ac�on and Reveal 90 min
or reject requests for leadership in large groups
support Steps Steps
Explain the process 3 min Facilitator introduces the concept 5 min
Help 65 min Reveal 90 min and mechanics of Open Space
Clusters use 1-2-4-All (or 1-2-All) to 5-15 min including the Law of Two Feet and its
make a list of their top needs from Four Principles
Invitation Invitation
each of the other clusters in the
Invite par�cipants to ask for what they need Invite par�cipants to co-construct the agenda
room using the format: “Marketplace” opens: par�cipants 15 min
from others to be successful in reaching a by pos�ng sessions that they will convene on
“What I need from you is ... ” propose topics plus a �me and space
specific goal topics they are passionate about
for groups to meet
Spokespersons gather and state their 15 min
People People
top two needs 1-by-1 to each other Conveners facilitate sessions. 2x30 min
- 3-7 func�onal clusters (unlimited members) - Start together in one large circle (or as many
Groups develop recommenda�ons
- One spokesperson from each cluster concentric circles as needed)
Spokespersons (with group) write 5-10 min and ac�on plans. Notes are taken
- Con�nue with groups of various sizes self-
down one of four responses to each and published or posted
Space & Materials organized around agenda topics
request: Yes, No, I will try, Whatever
- Chairs for a group of 3 to 7 people to sit in a
Debrief, proceedings distributed and 10 min
circle in the middle of the room Space & Materials
Spokepersons repeat their requests 10 min closing
- Paper for par�cipants to take notes - Chairs in concentric circles in a large room
and share their responses
- Large blank agenda posted on wall. It should String With
(No discussion! No elabora�on!)
String With include slots for enough concurrent sessions to Before: Celebrity Interview, Apprecia�ve
Helping Heuris�cs, Integrated~Autonomy, accommodate what is likely to emerge given Interviews, TRIZ
Debrief with W3 15 min
Apprecia�ve Interviews, Ecocycle Planning the challenge and the number of par�cipants A�er: 25/10 Crowd Sourcing

Generative Agreement-
Generative Agreement-
Relationships Certainty Matrix
Relationships Certainty Matrix
Reveal and understand Sort challenges into simple,
rela�onship pa�erns that Analyze 25 min complicated, complex and Analyze 45 min
create value or dysfunc�ons chao�c domains
Steps Steps
Par�cipants individually assess where 5 min Par�cipants individually generate list 5 min
Analyze 25 min the team is in regard to each of the Analyze 45 min of challenges
four elements
Par�cipants place challenges in their 5 min
Invitation Invitation
In small groups, par�cipants place a 5 min individual matrixes
Invite par�cipants to assess their working Categorize challenges as simple, complicated,
dot along each compass point, then
group or team in terms of four a�ributes: complex or chao�c & place them in the matrix
talk with their neighbors (1-2-4) Discuss in pairs 5 min
S - Separateness (diversity)
about their placements, looking for
T - Tuning (listening, reflec�ng on challenges) People
consensus and differences In a group of 4-6: find points of 10 min
A - Ac�on (opporuni�es to act on ideas) Start alone, groups of 4-6, whole group
agreement, difference & mismatches
R - Reason to work together
Small groups decide what type of 5 min
Space & Materials
results are generated by the pa�ern Everyone post their challenges on 5 min
People - Chairs for groups with or without small tables
of interac�on they have iden�fied the large wall matrix
Start alone, then small groups, then the whole - Long open wall with a large tapestry paper
group illustra�on of the matrix
Small groups brainstorm ac�on steps 5 min In small groups: “What pa�ern do we 5 min
- One blank matrix for every par�cipant
to boost elements needing a�en�on see? Do any mismatches stand out
Space & Materials - Post-it notes and markers for everybody
that we should address?”
- Tables for small groups of 4, with a STAR
Whole group assembles list of ac�on 5 min
compass graphic and pens for each individual String With
steps and decides: “What first steps Whole group: Share reflec�ons and 10 min
- A STAR compass graphic on a flip-chart page Cri�cal Uncertain�es, Purpose-To-Prac�ce,
can we take right now?” decide next steps
for each small group & one for the whole group Ecocycle, Panarchy, Integrated~Autonomy
 Integrated
Simple Simple Ethnography Integrated Autonomy
Ethnography Autonomy
Observe and record actual
behaviors of users in the Analyze 75 min Move from either-or to Strategize 80 min
robust both-and solu�ons
field
Steps Steps
Explain the problem and situa�on 5 min Introduce the idea 5 min
Analyze 75 min Strategize 80 min
Iden�fy sites to observe and people 5 min 1-2-4-All to generate a list of 10 min
to shadow ac�vi�es requiring a�en�on
Invitation Invitation
Invite par�cipants to silently observe people “Will our purpose be best served by increased
Visit sites and observe interac�- 10-180 min Groups of four pick and work on one 10 min
with experience relevant to the challenge at local autonomy, customiza�on, compe��on,
ons and ac�vi�es without speaking. ac�vity from the list
hand and then follow up with interviews for and freedom among units/sites? Or by
Record details & internal reflec�ons
more insight increased integra�on, standardiza�on, and
1-2-4 to develop ac�on steps for 10 min
control among units/sites? Or both?”
Select behaviors that address the 20-180 min standardiza�on/customiza�on
People
challenge and interview individuals
In 1s or 2s distributed among sites being People
“Which ac�ons boost both? What 5+15 min
observed, whole group for debrief Start alone, then small groups of 4, then the
Regroup and use 1-2-4-All to 15 min modifica�ons or ideas can be
whole group
compare notes and find pa�erns adopted to move some ac�ons from
Space & Materials
the standardiza�on/customiza�on
- Local se�ng (workplace, client organiza�on, Space & Materials
Write up observa�ons 10-20 min group to the common group?”
neighborhood) with a convenient space for - Chairs for people to sit in groups of 4, with or
sharing findings, photos, and videos without small tables
Feed insights into brainstorming and 10 min 1-2-4-All to priori�ze the most 10 min
- Notebook, camera, video (op�onal) - “Integrated Autonomy Worksheet” for each
prototyping efforts promising ac�ons that promote both
par�cipant and a large one on the wall
(Repeat process as needed) integra�on and autonomy
- Paper for recording ac�vi�es and ac�on steps

Critical Critical Ecocycle Ecocycle Planning

Uncertainties Uncertainties Planning
Develop strategies for Analyze the full por�olio of
successfully opera�ng in a Strategize 100 min ac�vi�es & rela�onships to Analyze Strategize 95 min
range of plausible yet iden�fy obstacles &
unpredictable futures Steps opportuni�es for progress Steps
Describe the sequence of steps 2 min Introduce the idea of the Ecocycle 5 min
Strategize 100 min Analyze Strategize 95 min
Make a list of uncertain�es 5 min Generate individual ac�vity list 5 min
Invitation Invitation
Priori�ze the most cri�cal factors 10 min Place ac�vi�es on the Ecocycle, 2-4- 40 min
Iden�fy the most cri�cal and uncertain View, organize, and priori�ze current ac�vi�es
All with Post-its on the big wall map
“reali�es” in your opera�ng environment or using four developmental phases: birth,
Select the two most cri�cal and most 5 min
market. Which strategies can help? maturity, crea�ve destruc�on and renewal.
uncertain, place on grid as X and Y. Decide for ac�vi�es with consensus 15 min
Formulate ac�on steps linked to each phase
Four quadrants are created which to stop and which to start
People
Have a group large and diverse enough to People
Each group writes a scenario for one 40 min Create first-ac�on steps for items in 20 min
break it up into four separate small groups 1-2-4-All, small groups for ac�on steps
quadrant, shares it, brainstorms the Rigidity and the Poverty trap
strategies and shares them
Space & Materials Space & Materials
Ask all the groups to focus on all the 10 min
- Four groups of chairs around tables - Chairs in groups of 4, with or without tables
Select robust and hedging strategies 10 min ac�vi�es for which there is no
- Paper, Post-it notes, flip charts, or tapestry - Blank Ecocycle map worksheet for each
consensus. When possible, create
paper for each group par�cipant & large version posted on the wall
Groups debrief with W3 10 min first-ac�on steps to handle each one
- Post-it notes for each ac�vity
String With
Groups share their debriefs and 10 min
Conversa�on Cafe, P2P, WINFY, Open Space String With
select a Now What to follow
Technology, Wicked Ques�ons, Min Specs Panarchy, 1-2-4-All, WINFY, Open Space
 Purpose-To-
Panarchy Panarchy Purpose-To-
Practice (P2P)
Understand how embedded Practice (P2P)
systems interact, evolve, Define the five essen�al
influence the spread of Analyze Strategize 120 min elements for a resilient & Plan 120 min
innova�on and transform enduring ini�a�ve
Steps Steps
Introduce the idea of the Panarchy 5 min Introduce the idea of P2P 5 min
Analyze Strategize 120 min (and the Ecocycle if needed) Plan 120 min
Use 1-2-4-All to clarify purpose 10 min
Iden�fy the levels of the Panarchy 30min
Invitation Invitation
In groups of four, compare, si� and 10 min
What is contribu�ng to the existence of a Invite all or most stakeholders to par�cipate in
Iden�fy obstacles and opportuni�es 50 min amplify the top ideas
challenge at levels above and below you? the design of their new ini�a�ve in order to
specify its five essen�al elements: purpose,
Create and share ac�on steps 25 min As a whole group, integrate themes 10 min
People principles, par�cipants, structure and prac�ces
and finalize ideas for Purpose
1-2-4-All
Debrief using What? So What? Now 15 min
People
What? and priori�ze the next Repeat process to clarify principles, 55 min
Space & Materials - Start with 1-2-4-All
possible steps par�cipants, structure and prac�ces
- Room with unobstructed flat wall - Whole group for finalizing each element
- Blank Panarchy chart handout
(Please refer to the book or website for A�er each element: 5 min
- Large wall-poster version of Panarchy chart Space & Materials
detailed instruc�ons) “Has this element shed new light that
- Post-it notes for each par�cipant - Chairs and small tables for people to work in
suggests revisions to previous
- Flip-chart pages for the Panarchy graphic groups of 4
elements?”
- Large wall with poster paper for recording the
String With P2P result for each element
Debrief using W3 in small groups and 15 min
Ecocycle Planning, 1-2-4-All, WINFY, Social - Five worksheets for each par�cipant , one for
priori�ze next steps as a whole group
Network Webbing, Celebrity Interview each of the five elements