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CR Appointment Letter

Mr. xxxxx has been appointed as the Customer Representative to act as a liaison between the organization and its customers. In this role, he will be responsible for collecting defective parts from customers, communicating about new projects, quality issues, and product shipments. He must identify and communicate customer-specific requirements to ensure the organization can meet customer needs and expectations. Mr. xxxxx will also regularly visit customers to understand their needs, set quality objectives, and work to resolve customer complaints.

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Raja Durai
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150 views1 page

CR Appointment Letter

Mr. xxxxx has been appointed as the Customer Representative to act as a liaison between the organization and its customers. In this role, he will be responsible for collecting defective parts from customers, communicating about new projects, quality issues, and product shipments. He must identify and communicate customer-specific requirements to ensure the organization can meet customer needs and expectations. Mr. xxxxx will also regularly visit customers to understand their needs, set quality objectives, and work to resolve customer complaints.

Uploaded by

Raja Durai
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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CR APPOINTMENT LETTER ICO/D/09

Date:

To: Mr.xxxxx
Designation

Dear Sir,
We are glad to appoint you as Customer Representative for all customers. Irrespective
of your Roles & responsibilities, following are the additional responsibilities as
Customer Representative:

 Act as window person between Organization and customer


 Responsible for Collection of Defective Parts from Customer
 Customer Communications regarding New projects, Selection of special characteristics,
Quality issues, Product dispatch etc.,
 Identification of Customer Specific Requirements (CSR) and communicate the same
within the Organization to meet their requirements
 Regular visits to the customer and understanding the needs and expectations of the
customer
 Setting Quality objectives and related training
 Capacity analysis, Logistics information, Customer scorecards and customer portals
 Carry out corrective and preventive actions for Customer Complaints with MDT
 Satisfy the customer by meeting the urgent requirements
 To promote the awareness of the customer requirements throughout the organization

Wish you all the best for your Success.

DIRECTOR

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