Cleaning Method Statement

Site

Contractor: SUBSTAN HOLDING PTY LTD

Purpose of work

The following statement of methodology will cover all elements and procedures for any proposed
work to be carried out by Substan Holding PTY LTD Operatives

Scope of work

The areas to be cleaned will involve access to and work at ground level ‘upwards’. In addition to the
special consideration warranted in this respect, particular attention will be given to the structural
buildings fabric of those areas and the design of a suitable, safe system of access onto the fabric for
the purpose of cleaning works.

Health & Safety

The following points are applicable to all operatives whilst on site to undertake cleaning operations:

a) Only trained and competent employees of by Substan Holding PTY LTD Approved Partner may
undertake High / Low Level Work.

b) All personnel undertaking High / Low Level cleaning operations will be deemed fit to do so. On a
day to day basis it will be the duty of the team supervisors to ascertain the ‘fitness’ of the individual
members of his working team.

c) The day the work is due to be undertaken the localised inclement weather will be assessed by the
team supervisor before any operations are undertaken.

d) Before any works are undertaken above Ground Level, an exclusion zone will be set up around the
area of work. This will include all relevant signage, tape and if application a ‘grounds person’. The
exclusion zone is particularly important in areas, which allow public access.
Structure of Working Team

The working team will consist of a minimum of one operative. It will also comprise of one operation
Manager. Each member of the working team shall have an equal share of the duties. They will also
be held personally responsible for his/her own safety and conduct whilst at work.

In addition, the Area Manager will be responsible for making sure that all members of the team are
fully aware of, competent in and implement at all time, all aspects of the companies Health & Safety
Policy. In this respect he / she will assume the role of Company Safety Officer. The supervisor will
also insure that the standard of work is of a consistently high standard at all times.

Emergency Procedures

When on site, on a building or structure the operative will be governed by the rules for emergency
procedures laid down by the Client Management.

In the case of an emergency within the working team, only the working team (unless otherwise
requested by a member of the team shall undertake any form of rescue)

Once the casualty is at ground level, and after being briefly examined and any emergency
procedures having been carried out (all members of each team will have been trained in first aid)
and further action i.e. Ambulance, hospitalisation, will be then decided.

All accidents/injuries will be reported following the procedures laid down in the Company Health
and Safety guidelines and adhering to all current Legislation.

Exclusion Zones

The Exclusion Zone should be big enough to keep people clear of any risk of falling objects. Account
should be taken of the possibility of materials deviating from a straight fall as a result after bouncing
off the structure or ground.

People should be prevented from entering the exclusion zone by posting suitable notices, warning
signs, erecting barriers or by posting sentries. All warning signs will comply with the Safety Signs
Regulations.
Contra – indications:

• Faulty / damaged equipment, safety accessories. Personal ill health or taking of prescribed
substances which may affect operational capacity

• Insufficient working space

• Adverse ground conditions

• Adverse weather conditions

• Environmental hazards

Cautionary measures:

• Positioning of equipment

• Protection of the public

• Wearing of appropriate footwear and PPE

• Removal of obstructions

Personal Protective Equipment

Overall

Safety Foot wear

Equipment

240 Volt Vacuums flex and pipes

Floor Signs Warning

Cloths

Dusters

Mops

Brushes

Black Bags
Floor Cleaning

Task: Sweeping

Equipment:

Brush

Dustpan and Brush Gloves

Scraper Warning Signs

Method

1. Hands and put on gloves

2. Display the warning signs in the area, ensuring all signs are visible

3. Pick up all large items of litter tissues

4. Use a scraper to remove any chewing gum from the floor area

6. Starting with the edges sweep vertically going from left to right

7. Remove gloves and wash hands

Task: Mopping Equipment Required:

Bucket with Compatible Wringer Gloves

Mop

Warning Signs

Floor Cleaner Detergent

Method

1. Wash hands and put on gloves

2. Display the warning signs in the area, ensuring all signs are visible

3. Sweep the floor

4. Prepare the cleaning solution in a well-ventilated area

5. Submerge the mop into the cleaning solution and remove excess solution from the mop in the
Wringer

6. Mop the floor in 1-2 meter square sections

8. Avoid splashing other surfaces and remove any splashes that do occur

9. After use, all equipment should be checked, cleaned, dried and returned to the storage area

10. Remove gloves and wash hand

METHOD

EXTERNAL FEATURES {Loobies,offices,corridors,halls,ramps,stairwells,fire exists, stair

STAIRWELL, RAMPS AND SIRCASE ENTRANCES

1. Assemble check equipment. Place warning signs. Put on protective clothing.

2. In one bucket prepare cleaning solution according to the manufacturer's instructions, adding the
solution to the water. Fill the second bucket with clean water.

3. Apply cleaning solution to an area of landing with a fairly well wrung mop. Mop the surface with
each ass overlapping. Clean adjacent to skirting by cutting in parallel.

4. Mop stairs from inside edge to outside including the face of the steps, using straight, continuous
strokes. Remove streaks and runs as they occur with a clean cloth.

5. Rinse stairs and landings with the clean well wrung mop and water.

CORRIDORS, WALKWAYS & PLATFORMS

Points 1, 2, 3 same as stairs and landings.

1. Mop from the furthest point to the access point e.g.: walkway to entrance lobby. Mop with each
pass overlapping. Clean adjacent to skirting and platform edge by cutting in parallel. Remove
splashes to walls as they occur with a clean cloth.

2. Change cleaning solution when dirty.

3. Rinse the floors with the clean well wrung mop and water.

4. When all areas have been cleaned, clean equipment and return to the store.
CLEANING DOORS

Task: Window Cleaning

Equipment Required

Cloths and Gloves

Spray Bottle Glass Cleaner

Purpose Detergent

Method

1. Wash hands and put on gloves

2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions)

3. Spray the Glass Cleaner or cleaning solution onto the cloth.

4. Wipe the glass surface, starting from the top and working down covering the entire surface.

5. Buff to a shine with a second cloth to remove smears

6. Dispose of the cloth when the task is completed

7. After use, all equipment should be checked, cleaned, dried and returned to the storage area

8. Remove gloves and wash hands

Task: Refrigerator Cleaning

Equipment Required

Bucket Cloths Gloves

Non-Abrasive Pad

General Purpose Detergent

Method

1. Wash hands and put on gloves

2. Remove food to another suitable storage area

3. Remove all loose debris and excess soiling

4. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions).

5. Dampen or rinse a cloth in the cleaning solution and wring out well

6. Remove and clean all shelves, hanging rails and drip trays and take to a cleaning area to dry.

7. Clean accessible fan parts, door seals and handles

8. Return the shelves, hanging rails and drip trays to the correct position

9. Replace food in the correct order (but only when the correct refrigerator temperature has been
reached)

10. Check the refrigerator temperature is correct.

12. Dispose of the cloth when the task is completed.

13. Remove gloves and wash hands

Drinking fountains and tea and coffee machines

Equipment Required

Cloths Gloves

Scraper Abrasive Pads

General Purpose Detergent

1. Wash hands and put on gloves

2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions).

3. Dampen or rinse a cloth in the cleaning solution and wring out well

4. Wipe cleans the framework of the fountain and pipework.

5. Clean any splash back and surrounding areas.

6. Rinse the fountain with clean water.

7. Dispose of the cloth when the task is completed.

8. Remove gloves and wash hands.

Task: Wall Cleaning

Equipment Required

Bucket

Cloth and Gloves

Goggles

Access Equipment for example, Platform Steps Masking Tape (To Cover Electrical Sockets) Plastic
Sheeting (if required)

Warning Signs

General-Purpose Detergent

Method

1. Wash hands and put on gloves

2. Put on goggles

3. Display the warning signs in the area, ensuring all signs are visible.

4. Cover the electric sockets with masking tape

5. Place dust sheets or plastic sheeting on floors, to protect from spillages

6. Remove furniture or cover with dust sheets

7. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions).

9. Remove drips and runs as they occur.

10. After use, all equipment should be checked, cleaned, dried and returned to the storage area

11. Remove gloves and wash hands.

TASK: FURNITURE AND FIXTURES

Equipment Required:

Bucket

Cloth

Gloves

General Purpose Detergent

Method

1. Wash hands and put on gloves

2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions).

4. Dampen or rinse a cloth in the cleaning solution

5. Remove items from the surface to be cleaned

6. To Damp Dust flat surfaces, wipe in straight lines cleaning the edges first

7. If cleaning a bedside table, extend it and wipe underneath

8. Wipe the main surfaces

9 Use the chosen cleaning solution to remove any grease marks or stubborn stains

10 Replace items on to the clean surface after use, all equipment should be checked, cleaned, dried
and returned to the storage area. Dispose of cloth.

11. Remove gloves and wash hands