Project Report: Submitted To: Miss Kaenat Malik Submitted by
Project Report: Submitted To: Miss Kaenat Malik Submitted by
TABLE OF CONTENTS
Name of Business
Nature of Business
Introduction
Vision
Mission
Formation of HR department
Managerial Functions
Planning
Organizing
Staffing
Direction
Controlling
Operative Functions
Procurement
Development
Compensation
Maintenance
Motivation
Integration
Conclusion
Name of Business:
Our company name is “CLASSIC AUTOMATIVE” and our slogan is “Ruling the
World”.
Nature of Business:
Classic automotive is an automobile company where we work on transport vehicles in the
designing, development, manufacturing, marketing, and selling of motor vehicles.
Introduction:
The Classic Automative is a name of the excellence and hard work. The Company started
commercial production with the primary objective of progressive manufacturing, assembling and
marketing of Cars, Pickups, Vans and 4x4 vehicles in Pakistan. The Company’s long term plans
inter-alia include tapping of export markets.
Our company also focused on main area of operations of Auto Glass so that our company will be
manufacturing, development and designing of Auto Glass products to cater local as well as
international markets.
Our company now also launched Genuine Oil “Super-Efficient”. And also Started export of
leather gloves for Heavy Bikes customers to European and Japanese Market. Introduced an
“Exchange Financing Scheme”. Inaugurated corporate day care center for all female staff. Our
company is increasing day by day and trying to fulfill the needs and demands of the customer to
get customer satisfaction.
Vision:
Our vision is to be recognized in a automobile sector as a leading organization that gives
attention to its customers, employees, and the products with what they need in a best possible
way.
Mission:
Developing products of superior value by paying attention to the smallest of details by focusing
on
1. Develop products of superior value by focusing on the customer
2. Establish a refreshing and innovative company through teamwork
3. Strive for individual excellence through continuous improvement
Formation of HR department:
The HR department is most important for every company to deals the HR issues that arises in the
company. Mainly HR department is based on two functions, that are (1) Managerial Functions
and (2) Operative Functions. These two functions plays an important role in the development and
success of the company/organization.
“Managerial Functions”
The major functions that a manager completes can be categorized into four
different functions known as planning, organizing, leading (staffing, directing), and controlling.
Effective managers understand how planning, organizing, leading, and controlling are used to
achieve organizational success.
Planning:
Organizing:
Staffing:
Direction:
The term “directing” is generally used in every walk of life. It has got a wider interpretation now;
is no more restricted to “commanding” as viewed by “Henry Fayol”. Relates to those activities
which deal with Influencing, guiding, supervising and motivating subordinates in their jobs.
Directing in our company.
One of the best managed companies.
Strong leadership structure involving family members of the founder.
Encourages teamwork and participation in decision making at all hierarchical levels.
Creativity and innovation is highly encouraged.
In a personal point of view, the company should strive to fit in the modern corporate
world where factors such as flexibility, innovation, adaptability, creativity, diversity and
inclusion play a crucial role in the realization of organizational success.
Controlling:
The process of measuring performance and training action to ensure desired results.
Has a positive and necessary role in the management process.
Ensure that the right things happen, in the right way, at the right time.
Organizational learning and after-action review.
“Operative Functions”
The operative functions are those tasks or duties or functions which a company entrusts to the
human resource or personnel department. These include employment, development,
compensation, integration, and maintenance of personnel of the organization.
Procurement:
Procurement usually means the process of finding and acquiring goods and services, similarly in
human resource or personnel management it means giving employment to such candidates who
have required skillset and knowledge to fulfill the duties of given job position.
Job analysis
Job analysis in human resource management (HRM) refers to the process of identifying and
determining the duties, responsibilities, and specifications of a given job.
Method 2: Questionnaire
In this activity we give out questionnaire forms to employees in order to help them feel
comfortable and so that they would fill it honestly.
1 Position Identification
Current Position Title: _______________________________
Department: _______________________________________
Employee (Current/Former): __________________________
Employee ID: ______________________________________
Supervisor: Supervisor's Title: _________________________
Length of Time in Current Position: _____________________
Current Status (Exempt/Non-Exempt):___________________
2 Summary Statement
Briefly describe the position’s primary purpose or function in two or three sentences.
_________________________________________________
3 minimum requirement
If applicable, indicate any licenses, certifications or registrations required to qualify for this
position.
__________________________________________________
List any knowledge, skills or abilities important or required for this position as well as the type
of experience, if any, that would be most beneficial.
__________________________________________________
Administrative.
o Organizational Management
o Operations Management
o Financial Management
o Project Management
__________________________________________________
People management
o Supervision
o Work Leadership
__________________________________________________
Analytical
o Decision Making
o Problem Solving
o Research and Analysis
__________________________________________________
Communication
Operational
o Computer/Automated System Proficiency
o Equipment Operation
o Public Safety
__________________________________________________
Technical
o Technical Expertise
o Functional Expertise
o Support Proficiency
__________________________________________________
5 Nature of work
Tasks require comparing alternative courses of action and making a decision after considering
the options. ( _______ )
Employee receives clear instructions from supervisor on what to do and how to do it.
( _______ )
Employee has authority to make significant choices and decisions without specific guidance or
direction from supervisor. ( _______ )
Method 3: Observation:
The observation method allows our job analysts or hr professionals to observe employees in their
daily routines. The information collected through observation is extremely useful and reliable
because it is literally first-hand knowledge.
We do have to keep in mind certain things in order to observe more accurately, like
We try to keep our observation as discreet as possible, awareness may affect the work
output.
Not all of the jobs can be observed at one time, extra effort may require as it is possible
for employee to go outdoors for work requirements.
Higher managerial and executive roles might be difficult to observe.
Job description
It will not be a mistake if we said job analysis is incomplete without job description. Job
description is responsible for explaining worker's actual duties, how he can do his job, what
qualifications he may require and what will be the working conditions.
Following are the few examples of job descriptions for our employee positions that we use. We
keep it simple in order to keep the candidates for the job comfortable.
Reports To
Job Overview
We are looking for a skilled Auto Mechanic to maintain and repair vehicles. You will be
responsible for troubleshooting issues and fixing them aiming to maximum reliability and
functionality.
Qualifications
Job brief:
We are looking for a creative Mechanical Engineer to work on all product stages from
research and development to design and manufacture, through to installation and final
commissioning. The goal is to design and fabricate mechanical components of innovation and
excellence.
Job brief: Maintenance mechanics install, repair, and maintain systems, such as engines and
vehicles.
Job over view: Maintenance mechanics perform preventive maintenance and troubleshooting.
They check system functionality by running diagnostic tests. They also use power and hand
tools (e.g. hosts and cranes) to install new systems and replace defective parts.
Requirements
Previous experience as a maintenance mechanic or similar role
Great understanding of pneumatics, hydraulics, and mechanics
Familiarity using various power and hand tools, such as hosts and grinders
Ability to stand for long hours and lift heavy loads
Problem-solving and organizational skills
Degree in engineering or manufacturing
A driver’s license is a plus
Recruitment:
Recruitment process is tiring and a bit risky procedure but if done using superior strategies it can
bring out amazing results. Recruiting new employees is necessary in order to carry out the needs
of given projects, because ultimately it is supporting our strategic goal.
Rehiring
We always keep in touch with our older employees, we rehire them on the basis of following
reasons
For emergency situations
If the employee has achieved certain degree for better position
Past achievements prove them worthy of the position
Internal sources
This method is mostly used as it is a reliable source we post job ads on company website and on
bulletin boards.
We are hiring
Do you have the talent we need?
Qualifications Responsibilities
-Proven experience as Mechanic. -Building and assembling machines or
-Excellent knowledge of machinery and mechanical components according to
hydraulic, electrical and other systems and requirements.
their components. -Inspecting machines, engines etc. and run
-Aptitude in using various hand tools and diagnostic tests to discover issues.
precision measurement tools. -Conducting repairs aiming for maximum
-Ability to follow established procedures and reliability
practices and read instruction, blueprints etc.
Above two templates are our company's recruitment and hiring ads.
Selection:
Now recruitment process is over we have the CVs/Resumes of all interested candidates the next
part is selection.
Classic automotive follows the following procedure for selection process
Reception
Screening of applications
Preliminary interview
Selection test
Selection interview
Reference checking
Medical examination
Final decision
Placement
Reception
We start of with reception, that means we help out the new recruits in any way possible. So that
during their test they will not be stressed out, and demonstrate their skills and talent in best
manner.
Screening of applications
This is the procedure where we look over all the CVs select the most appropriate ones
Preliminary interview
Pre-screening interview is necessary in order to select only the suitable candidates for the job. It
also helps to determine whether the information given in candidate's Resume is correct or
incorrect. This interview is also structured interview.
Employment/Selection test
In this section we conduct different type of tests, following three are the most important ones.
Cognitive ability tests
Job knowledge test
Personality tests
Now down below our test templates are shown
1.If we know the engine speed, bore, stroke, number of cylinders and m.e.p in the cylinders,
we can calculate
-FHP
-IHP
-BHP
2.The power developed inside the engine cylinder is called
-IHP
-FHP
-BHP
3.The sun gear in the planetary gear system meshes with the
-Pinion cage
-Ring gear
-Clutch gear
-Planet pinions
4.In the automobile, the power train carries the engine power from the engine to the rear
wheels. The powertrain includes the clutch propeller shaft, differential and
-Front axis
-Steering gear
-Gear box
-Chassis
5.The front end of the clutch shaft is supported in a pilot bearing in the
-Throw out bearing
-Friction disc
-Crankshaft
-Transmission
6.In a vehicle with torque tube drive, the rear suspension spring
-Takes up driving thrust and torque reaction
-Supports load and takes up end thrust
-Takes up braking thrust and torque reaction
-Takes up end thrust and torque reaction
7.The active material in a charged negative plate is
-Lead sulphate
-Lead peroxide
-Lead metal
-Lead per chloride
8.Almost all bearing used in automotive engines are
-Guide bearings
-Friction bearings
-Antifriction bearings
Reference checking:
Reference checking verifies whether the information provided is true or not. Employers verify it
from the previous companies where candidate claims to have worked. We verify the information
by using following form.
Employee reference check form
Final/Hiring decision
In our organization the final decision is made by the line managers and the company’s hr
professional. Department that needs an employee in there field sends one of there line manager
to select the the suitable candidate for the position.
Placement
The next phase is placement where we assign the actual job to the fresh recruits. We don't assign
jobs just on the basis of their resume and interviews instead we observe them for 2, 4 and
sometimes 6 months. After that we place them where they can be most productive considering
their actual skillset.
Induction
As the name itself explains in induction process we introduce our fresh employees to the
company staff, different departments, from whom they can ask for help.
We conduct our orientation session in three stages
1. We give them a complete tour of company
2. We introduce them to their departments and vice versa
3. We conduct a welcome party for all the new recruits to keep them enthusiastic.
We mostly conduct collective induction because the employees will be in traction with their Co
employees in near future.
Internal mobility
Sometimes in an organization a need arises for employee to transfer to some other job title or
another department. The reasons could be
It's often a wise investment in workforce and the future of the company.
Employee may attract top talent and get a job offer from upper management.
It can save the company valuable time and money.
Internal mobility process flow has two steps:
1. Inform employees of internal opportunities.
2. Manage responses from interested internal candidates.
Once the employee base has been notified of internal opportunities, The critical situation begins
where internal mobility process is designed to manage responses from interested candidates as
efficiently as possible.
Development:
Employee development can be explained as the procedure where the employees with the support
of their respective employer undergoes many training programs to develope their existing skills
and acquire new knowledge and skills.
We do this not only for the benifit of organization but to also help employees with their career
path.
Job training:
The object of job training is to increase the knowledge of workers about their jobs with
which they are concerned, so that their efficiency and skill of performance are improved.
In job training workers are enabled to learn correct methods of handling machines and
equipment avoiding accidents removing bottlenecks minimizing waste etc.
Promotional training
Many existing employees get concerned about getting some of the vacancies at higher
levels by promoting. This policy increases the morale of workers. To have higher
position you should be able to take on the responsibilities of that position as well. For this,
we give training to those enthusiastic employees so that they may not experience any
difficulty to shoulder the responsibilities of the new position to which they have been
promoted.
Refresher training:
At the time of initial appointment employment are formally trained for their jobs. But
with the passage of time they may forget some of the methods which were taught to them
or they may have become outdated because technological development and
improved techniques of management and production. So that is why we arrange
refresher training program where they are reminded again of the policies and also introduce
new techniques.
5. Corrective training:
When an employee violates company rules or policies, such as by being absent often or by
smoking in a “No smoking” area the so we provide such employees with corrective
training, do not put the employee in discipline so that they might not feel like
being punished.
METHODS OF TRAINING
There are different methods in OJT used around the world, the ones proved effective for us are
explained bellow.
Rotation system
We implement a systematic rotations of human resources by preparing the companywide
personnel change plan once a year so that we can improve employees’ knowledge, social and
technical skills. What we mean to achieve by this activity is to allow young employees of every
department to experience how all other department perform their jobs what challenges and
difficulties they face and how working together can provide positive results.
Job Instruction:
Under this method which is also called training through step by step, here our trainer
explains to the trainee the way of doing the job, job knowledge, and skills and allows him
to do the job, and employee has to report to the trainer everyday to correct any mistakes he
might make.
Coaching:
The trainee is placed under a particular supervisor who provides feedback to the
trainee on his performance and offers him some suggestions for improvements.
Coaching is by far the most effective on the job training method in our company.
Under this method, the trainee has no connection with the job and his attention is
focused upon learning the material related to his future job performance. The following
are the widely used methods.
Lecture and discussion Method: This method is proved effective for some but not all of
the employees in this method trainees are given the basic information on specific subject.
The advantage of discussion over the lecture method is that it provides two way
communications and hence feedback is provided.
3- Other than that following programs provided are completely paid by our company on
behalf of our employees.
Self-assessment System
In this we allow employees to review their work achievement and capabilities it a lows them to
know what they are capable, what they need to improve, and where they are lacking, aside from
that this is an amazing way to get motivated, and lead them to further improvement in
capabilities. In addition, they can clarify jobs and departments that they want to try as the career
plan.
Observation assignment:
Under this method the newly excited executive called understudy is made an assistant to
the current job holder. He learns by experience observation and imitation. If decisions
are discussed with him he is informed on the policies and theories involved.
Position rotation:
Under this method the trainee executive is rotated among different managerial jobs.
This not only broadens and riches his experience as a manger but also enables him
to understand interdepartmental relations and need for coordination and cooperation
among various departments.
Case study:
A case is a written account seeking to describe an actual situation. There is no right answer or
simple explanation in the comprehensive case. The advantages of this method are more depth of
thinking more perception in a difficult situation
For whom and why training and development programs are conducted
Compensation:
What is compensation? A simple answer compensation is the results or rewards that the
employees receive in return for their work. Compensation includes payments like bonuses, profit
sharing, overtime pay, recognition rewards and sales commission, etc. Compensation can also
include non-monetary perks like a company-paid car, company-paid housing and stock
opportunities.
Our objective are very clear on our compensation policy.
Direct Compensation
In direct compensation we provide salary payments and health benifits.The compensation plan of
salary ranges and pay scales are different for different positions in our organization.
Direct compensation that is in line with the industry standards in our company facilitates
employees with the assurance that they are getting paid fairly. This helps us to not worry about
the costly loss of trained staff to a competitor.
Indirect Compensation
It focuses on the personal encouragements of each individual to work. Although salary is
essential, These benefits can include things like free staff development courses, subsidized day
care, the chances for promotion or transfer within the company, public recognition, the ability to
effect change or bring some changes in the workplace, and service to others.
We believe to move forward in development these two categories are necessary to manage in
every organisation.
Components of Compensation
Compensation as a whole is made up of different components that work as an aid for an
employee after retirement or in case of some accident or injury.
Allowances
Allowances can be defined as the amount of something that is allowed, especially within a set of
rules and regulations or for a specified purpose. Again allowance also has different types that we
offer some of these allowances are as follows:
Dearness Allowance: We give this allowance to protect real income of an employee
against price rise. Dearness allowance (DA) is paid as a percentage of basic pay.
Bonuses:
We give bonus as a reward or gift. We give a bonus to all employees or only a selected few, it
depends on our financial stability.
Umrah/Hajj:
We also provide our employees with the opportunity to visit for umrah and hajj luckydraw for
umrah is drawn twice a year for 4 employees while for hajj only one employee gets to
accommodate once a year. This scheme proved quite useful because a lot of employees become
loyal to our company to avail this opportunity.
Maintenance:
Activities in HRM concerned with maintaining employees commitment and loyalty to the
organization. The main objective of this function is to do such HRM activities that Mai Tain
employees commitment and loyalty with the organization.
We have given our employees the health and safety allowance by which if they or their family
need medical treatment so our company will pay all the expenses and ensure the safety of the
employee.
2: Communication:
We have designed a employee communication system by which our employee could also suggest
us about what to do in future and they can discuss many other things with their colleagues.
Motivation:
An inner force that impels human beings to behave in a variety of ways.
The basic objective of motivation function is to retain good staff and to encourage them to give
of their best.
In return our employees are committed to making improvement rather than just responding to
problem.
Integration:
It is basically the function to integrate the goal of an organization with employees aspirations
through various employee oriented programs.
1: Grievance redressal:
It is any factor involving wages, hours or condition s of employees that is used as complaint
against the employer.
In our company our HR managers have the ability to recognize, diagnose and correct the causes
of potential employee dissatisfaction before it converts into a formal grievance.
2: Discipline:
It is the force that prompts an individual or a group to observe the rules, regulations and
procedures which are deemed necessary for the attainment of an objective.
In our company discipline in necessity and if someone does not follow the rules and regulations
and try to trampled our discipline we simply fired them.
3: Team and Team work:
Self-managed teams have emerged as the most important formal groups in today's organization.
they enhance employees involment and have the potential to create positive synergy.
And as we are a company of classic cars so it is very important for us to make team and do work
in team rather than I dividually.
Conclusion:
The Company continues to be in the fore-front of automobile industry of Pakistan. Over a period
of time, the Company has developed an effective and comprehensive network of sales, service
and spare parts dealers who cater to the needs of customers and render effective after-sale service
country wide, and our company always looking forward towards achievement and success in
automobile industry and to become a best automobile company in Pakistan and also in other
countries.