What Is A Fish Bone Diagram?
What Is A Fish Bone Diagram?
A fishbone diagram is a cause and effect diagram that can be used to identify the potential
causes of a problem. Fishbone diagrams provide a structure for a group’s discussion around the
potential causes of the problem. Thus it is a team brainstorming tool used to identify potential
root causes to problems. It is also referred to as the "Ishikawa diagram," because Kaoru Ishikawa
developed it, and the "fishbone diagram," because the complete diagram resembles a fish
skeleton. A skeletal fishbone diagram is shown below.
When to apply?
• When you want to focus attention on one specific issue or problem.
• When you want to focus the team on the causes, not the symptoms.
• When you want to show the relationship of various factors influencing a problem.
• When you want to provide additional insight into process behaviors.
Procedure
1. Identify and clearly define the outcome or effect to be analyzed.
2. Draw the spine and create the effect box.
3. Identify the main causes contributing to the effect being studied.
4. For each major branch, identify other factors which may be the causes of the effect
5. Identify increasingly more detailed levels of causes and continue organizing them under
related causes or categories. You can do this by asking a series of why questions.
6. Analyze the diagram. Analysis helps you identify causes that warrant further
investigation.
Advanttages
Fishbbone diagramm is a thoughhtful analysis avoiding overlooking
o r
root causes for
f a need.
It is easy to creeate and undderstand thee visual reprresentation of the causes, categori
causees, and the need.
You are
a able to focus
fo on posssible causes or factors innfluencing thhe problem/nneed.
Evenn after the neeed has beenn addressed, the fishbonne diagram shows
s areas of weakness
once exposed can n be rectifiedd before caussing more suustained diffficulties.
Example
Problem
m : Low speeed and inteermittent connnectivity prroblem of internet.
Solution
Referen
nce Links
http://sitteresources..worldbank
k.org/WBI/R Resources/2113798-1194538727144/
Fishbonee.pdf
http://ww ww.mindtoo ols.com/pagges/article/newTMC_033.htm
http://ww ww.improhealth.org/filleadmin/Doocuments/Im mprovementt_Tools/Fish
pdf