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Fishbone Map

The fishbone map is a tool used to visualize the potential causes of a problem in order to identify root causes. It resembles a fishbone skeleton and shows the relationship between a central problem or event and contributing factors. Key categories of causes are written above branches extending from the central issue, with specific causes written on the branches. Developed by Kaoru Ishikawa, it helps structure analysis of complex problems and their multiple interconnected causes.

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Iny Katrice Cartalla
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33 views2 pages

Fishbone Map

The fishbone map is a tool used to visualize the potential causes of a problem in order to identify root causes. It resembles a fishbone skeleton and shows the relationship between a central problem or event and contributing factors. Key categories of causes are written above branches extending from the central issue, with specific causes written on the branches. Developed by Kaoru Ishikawa, it helps structure analysis of complex problems and their multiple interconnected causes.

Uploaded by

Iny Katrice Cartalla
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FISHBONE MAP

Fishbone Map - is used to better understand the causal relationship of a


complex phenomenon. It shows the factors that cause a specific event or
problem, as well as details of each cause.
 It is named Fishbone Map due to its resemblance to fishbone
skeleton.
 It is also called the cause and effect diagram and also known as
Ishikawa Diagram. It is called Ishikiwa Diagram because it was
created by Kaoru Ishikawa.
- Kaoru Ishikawa is a Japanese theorist and professor in University of
Tokyo.
 Fishbone map is the best tool to visualize all the potential causes of a
problem in order to find its root causes.
 The use of this map is to find or identify the posible causes of a
problem or an effect.

FORMAT:
 The problem or the effects is written in the head of the Fishbone
Map.
 The cause category is written above and under the slant line.
 The key categories or the specific causes of the problem is written in
the rootlike stucture of the map.
STEPS IN MAKING A FISHBONE MAP:
1. Define the problem or the effects
2. Decide on the cause categories
3. Determine the actual or specific causes of the problem

EXAMPLE:

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