Perceptions Towards The Quality of Online Education
Perceptions Towards The Quality of Online Education
A Qualitative Approach
Yi Yang
Linda F. Cornelius
Mississippi State University
With the fast development of the Internet, many colleges and universities have offered
online courses as a viable alternative to traditional face-to-face instruction. Online
education, according to Harasim (1989), is a new domain of learning that combines distance
education with the practice of face-to-face instruction utilizing computer-mediated
communication. Ascough (2002) suggested that online education has the following features:
The term online education is often associated with Internet education, virtual education,
cyber-learning, and asynchronous learning (Office of Sustainable Development 2000).
Volery (2000) also concluded that online delivery is a form of distributed learning enabled
by the Internet. According to Paulsen (2002), online education is characterized by:
Online courses and degrees have been widely adopted by higher education institutions as
another method to substitute traditional classroom instruction.
Statement Of Problem
What made the students to not get interested in the online learning, what are the reasons
behind it?
Purpose Of Study
The purpose of this study was to examine the quality of existing online education courses
that utilize the Internet as the primary instructional delivery method. The focus of this study
was to examine students’ perceptions of the quality of online education. The findings of this
study may contribute to the literature of online education in terms of quality assurance. The
results should hopefully enable institutions offering online education to evaluate their
programs based on the findings and the recommendations in this study.
Methodology
The design selected for this research study was qualitative in nature using interviews,
observations, and documents. Data was collected using the following methods: interviews,
observations, and documents.
“Studies that use only one method are more vulnerable to errors linked to that particular
method than studies that use multiple methods in which different types of data provide
cross-data validity checks” (p. 18). Interviews and observations are only two parts of that
process.
The sample for this research study were three students enrolled in online learning courses.