Employee Motivation
Employee Motivation
Employee
Motivation
Module 10
Employee Motivation
Motivation of employees is a very significant role of the Human Resource
Manager.
The aim of the manager will be to initially maintain the employee in the
employment of the organization and then to enhance the performance of that
employee by keeping the employee 'on board'.
The classical school of thought said what will motivate employees is constant
repetition of tasks associated with the division of labor within the workplace so
that their skill levels improve accordingly.
The organizational theory approach used the approach that if employees were
correctly managed then motivational levels would improve.
The behavioral approach adopted the approach that the employees will be
motivated if management meets their psychological needs. There were
numerous strategies adopted by theorists that adopt this approach. These
theorists include:
• Mayo
• McGregor
• Maslow
• Herzberg
Motivational Theories
The behavioral approach to motivation adopted the approach that the
employees will be motivated if management meets their psychological needs.
There were numerous strategies adopted by theorists that adopt this
approach. These include:
- Abraham Maslow
- Douglas McGregor
- Frederick Herzberg
- Elton Mayo
- Maslow
Maslow established a hierarchy of needs that must be met if employees are to
be motivated.
The lower levels of need should be met first and management should work
their way up the hierarchy in order to fully motivate employees.
The hierarchy of needs is:
- Self-actualization needs
- Ego and self-esteem needs
-Social needs
- Safety and security needs
- Psychological needs
- McGregor
McGregor adopted a theory that stated that employees were motivated
according to what type of person they were - type X or type Y.
Type Y people are best motivated by encouraging them to achieve their goals
and treating them as individuals.
Type X people are best motivated within a controlled environment where they
are told what to do and how to do it.
- Herzberg
Herzberg also established a motivational theory based on Maslow's theory.
He distinguished between needs that he defined as job satisfiers (higher order
needs) and those he defined as job dissatisfies (lower order needs).
Management must find the means to make jobs more enjoyable and
challenging for employees in order to motivate them. The dissatisfi es are
associated with external or extrinsic needs whilst the satisfiers are associated
with internal or intrinsic needs.
- Mayo
Mayo stated that motivating employees was associated with giving adequate
attention to the employees and improving the social environment of the
workplace.
Other theorists including Alderfer, Skinner and McClelland all attempted to
establish how best to motivate employees in order to improve their
performance level and to ensure that they stay with the organization.
- Goal Settings
by setting goals employees know exactly what is expected of them within the
organization.
- Negative Motivators
Termination of employment can be used for persistent poor performance by
an employee.