CSCM

Certified Supply
Chain Manager
 CSCM exam preparation course
Learning Outcomes

Module I: Supply chain strategy Module 6: Logistics - Distribution Networks

Module 1: Supply Chain Management • Distribution channels and distribution
Essentials networks
• Supply chain • Role of facilities in the distribution network
• Value chain and Value Network • Distribution network design
• Supply Chain Management Evolution • Network configuration changes
• Business processes in the supply chain • Impact of facilities quantity in the
• Push and pull processes distribution network
• Supply chain Flows • Qualitative analysis to determine facilities
location
• Quantitative analysis to determine facilities
location
• 3PL and 4PL providers
Module 2: Strategic Planning in the Supply
Chain
• Supply chain management decision levels Module 7: Logistics - Inventory Management
• Competitive strategy
• Relationship between responsiveness and cost • Using inventory to balance demand and supply
• Strategic fit • Using inventory to decouple supply chain stages
• Models used for strategic planning • Distribution inventory and manufacturing
inventory
• Traditional replenishment policies
• Periodic review policy
Module 3: Supply Chain Risk Management • Continuous review policy
• Safety inventory
• Risk assessment • MRP: Material Requirement Planning
• Risk evaluation • DDMRP: The evolution of the traditional MRP
• Preventive risk mitigation strategies
• Crisis management
Module 8: Bullwhip Effect

• Bullwhip effect and its consequences

Module 4: Business Processes and Metrics • Impact of delays on the bullwhip effect
• Impact of human behavior on the bullwhip
• The process-oriented organization: BPO effect
• Strategic and tactical level supply chain business • Impact of variability on the bullwhip effect
processes • Impact of complexity on the bullwhip effect
• Tactical-operational level supply chain
business processes
• Supply chain metrics
• Benchmarking Module III: Tactical Planning
Module 9: Introduction to Sales and
Operations Planning (S&OP) / Integrated
Business Planning (IBP)
Module II: Logistics
• S&OP / IBP Objectives
Module 5: Logistics - Transport in the
• The S&OP cycle
Supply Chain • S&OP / IBP maturity levels
• Relationship between logistics and supply
chain management
• Transportation modes Module 10: Products and services management
• International transport: Incoterms • Product portfolio based on economic choice
• Transportation mode selection • Competitive environment analysis - BCG and
• Transportation risk management GE / McKinsey Models
• Product life cycle
• Postponement and product personalization
Module 11: Demand Management Module 17: Supply Chain Collaboration Tools
• Demand management process • Supply chain collaboration tools selection
• Forecasting Methods • "Quick Response" (QR) in the fashion industry
• Historical data analysis • “Efficient Consumer Response (ECR)” in the
• Forecasting using exponential smoothing Fast Moving Consumer Goods Industry (FMCG)”
• Forecasting using linear regression • Continuous Replenishment Program (CRP)
• Forecasting seasonal demand • Vendor-Managed Inventory (VMI)
• Forecasting intermittent demand • Collaborative Planning, Forecasting and
• Forecasting using multiple regression Replenishment (CPFR)
• Forecasting using Machine Learning • Collaboration in the Demand-Driven supply chain
• Forecasting demand of new products and services
• Forecast performance
• Demand shaping Module V: Supply Chain Optimization
Module 18: Information Systems and Digital
Module 12: Supply Management Supply Chain
• Aggregate planning strategies • Information systems
• Aggregate planning using linear programming • Data and information value
• Creating an objective Function • Evolution of supply chain management applications
• Identifying constraints • Applications that complement ERP systems
• Aggregate planning using Excel Solver • Customer relationship management (CRM)
applications
• Supplier Relationship Management (SRM)
Module 13: Consensus, Prioritization and
applications
Strategic Planning Integration • Warehouse Management Systems (WMS)
• S&OP executive meeting prerequisites applications
• S&OP executive meeting participants • Transportation Management Systems (TMS)
• Demand prioritization applications
• Strategic planning reconciliation • Digital supply chain
• Big Data Analysis
• Data Warehouses and Data Lakes
Module IV: Relationships Management • Artificial intelligence and Machine Learning
Module 14: Supply Chain Relationships • Distributed Ledger / Blockchain
• Internet of things (IoT)
• Relationship levels • Demand Driven MRP (DDMRP) applications
• Relationship models
• Agreements / Contracts
• Agreements negotiation Module 19: Lean Six Sigma
• Relational contracts
• Relationship obstacles • The seven wastes of Lean
• Five principles of Lean manufacturing
• Impact of Lean on inventory
Module 15: Customer Relationship • Pull inventory replenishment based on Kanban
Management • Six Sigma quality
• Cost of Poor Quality (COPQ)
• Customer segmentation based on value
• DMAIC and DFSS methodologies
• Operational CRM
• Lean Six Sigma essential tools
• Analytical CRM
• Role of CRM in demand planning

Module 20: Theory of Constraints (TOC)

Module 16: Supplier Relationship
Management • Five Focusing Steps
• Drum-Buffer-Rope (DBR)
• Source to Contract Cycle (S2C) • Inventory buffers
• Procure to Pay Cycle (P2P) • Time buffers
• Supplier evaluation • Capacity buffers
• Supplier selection by product type • BOM and distribution network buffers
• Supplier segmentation based on performance and
strategic potential
• Supplier relationship management based on
supplier segmentation
• Outsourcing
Module 21: Demand-Driven Supply Chain Module 24: Leadership and Change
(DDSC) Framework Management
• Demand-driven value network • Supply chain manager skills requirements
• DDSC impact on niche markets • Leadership and management
• DDSC impact on innovative industries • Power and empowerment
• DDSC impact on short life cycle products • Situational leadership styles
• DDSC impact on high product variety portfolios • Leading teams / communities
• Make-and-sell supply chains vs Demand-driven • Team and individual motivation
supply chains • Change management

Module 22: Introduction to Demand Driven Module 25: Introduction to Project

Material Requirement Planning - DDMRP Management
• Traditional MRP in today's business environment • Projects and their constraints
• Inventory positioning factors • Initiation processes
• Decoupled materials explosion • Planning processes
• Dynamic buffer adjustments • Execution Processes
• Difference between DDMRP planning and execution • Monitoring and control processes
• DDMRP execution alerts • Closing Processes
• Comparing reorder point (ROP) replenishment • Project evaluation
policies with DDMRP

Module VI: Complementary Skills Module 26: Sustainable Supply Chain

Module 23: Financial Key Performance Management
Indicators • The 3 Pillars of Sustainability
• United Nations Sustainable Development Goals
• Relationship between financial, operational and • Methods to Trace Natural Resource Use and
cost accounting Pollution Over Supply Chains
• SCM Impact on the Financial Statements • Circular economy
• SCM impact on return on assets (ROA) • Life cycle assessment (LCA)
• SCM impact on required working capital • Sustainability and new product design
• EBITDA and OCF • Sustainability and procurement
• Cash-to-cash cycle • Sustainability and production
• Break-even point analysis • Sustainability and transportation
• Inventory valuation and cost systems
• Throughput accounting fundamentals

Course Details Certification Exam

Details
Pre-requisites: None
Classroom time: 40 hours Assessment Method: Multiple Choice Exam
Pass Grade: 70%
Regulatory Authority: IISB
(ISCEA International Standards Board)
About IISB
IISB (ISCEA International Standards Brand) is the authority behind ISCEA’s International
Supply Chain Standards. It is conformed by a 24 member Board of Directors led by a
Secretary-General and a President. IISB designates multiple committees conformed by a
selected group of Global Supply Chain Experts from Public and Private Organizations, to
develop the BoK (Body of Knowledge) for each certification program.
 About ISCEA
The International Supply Chain Education Alliance (ISCEA) was the first
organization certifying Supply Chain Professionals around the globe, and it
remains the worldwide authoritative resource for Supply Chain Career
Validation with thousands of certificate holders commanding top-tier
salaries.

ISCEA’s mission is to provide Total Supply Chain Knowledge to

manufacturing and service industry professionals through Education,
Certification and Recognition.

www.iscea.org
globaldesk@iscea.com
800-817-9083