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SOW - Kernel Upgrade Required On Rhel 7

Mobilink has requested an upgrade of the kernel from version 3.10.0-693.el7.x86_64 to 3.10.0-693.58.1.el7 on one of their servers named ml-dbd02 due to issues with the old kernel. The document outlines the scope of work for the kernel upgrade including prerequisites, activities, timelines, rollback options and notes that the upgrade will be tested first on a test machine. Multilynx will perform the kernel upgrade work for Mobilink at no additional cost.

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iftikhar ahmed
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42 views4 pages

SOW - Kernel Upgrade Required On Rhel 7

Mobilink has requested an upgrade of the kernel from version 3.10.0-693.el7.x86_64 to 3.10.0-693.58.1.el7 on one of their servers named ml-dbd02 due to issues with the old kernel. The document outlines the scope of work for the kernel upgrade including prerequisites, activities, timelines, rollback options and notes that the upgrade will be tested first on a test machine. Multilynx will perform the kernel upgrade work for Mobilink at no additional cost.

Uploaded by

iftikhar ahmed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

Page 1 of 4

SOW and Activity Plan against Service Request

MULTILYNX

SoW and Activity Plan against Service Request

Mobilink (FRF Data Center), Lahore.

Prepared By: Iftikhar Ahmad Document Version 1.7


Date: 23 August 2021
Page 2 of 4
SOW and Activity Plan against Service Request

Kernel Upgrade from 3.10.0-693.el7.x86_64 to 3.10.0-693.58.1.el7 on Server


Customer: Mobilink Requested By:
Application Name: N/A Number of Servers 1
Host Names: Serial #: Contract Detail:
ml-dbd02 SGH642Y5T1 Under renewal
Task Description Kernel Upgrade from 3.10.0-693.el7.x86_64 to 3.10.0-693.58.1.el7

Objective:
Customer wants to Upgrade kernel because he is facing some issue with old kernel

SOW:
Kernel Upgrade required from 3.10.0-693.el7.x86_64 to 3.10.0-693.58.1.el7 version.

Notes & Assumptions:


1- Mobilink will take the complete backup of the server
2- Mobilink will ensue the compatibility of application from relevant vendor.
3- Stop the running application on the server.
4- Initially up-gradation will be test on test machine.

Prepared By: Iftikhar Ahmad Document Version 1.7


Date: 23 August 2021
Page 3 of 4
SOW and Activity Plan against Service Request

Kernel Upgrade from 3.10.0-693.el7.x86_64 to 3.10.0-693.58.1.el7 on Server

Objective
Customer want to switch from RHEL 6 to RHEL 7 because its support is being go to EOL (EOS.

1. Scope Pre-requisites
Sr. # Activity detail Activity Time Downtime Owner
1. Mobilink will take full backup of data
N/A
2. Mobilink will stop application N/A
3. Ensure compatibility with application N/A Mobilink

1. Activities list and timelines


Total
Sr. Downtim
Scope and Activity details Activity Owner
# e
Time
RHEL OS Installation Activity Multilynx
1. Login the server with root
2. # Cat /etc/redhat-release
3. # arch
4. # yum upgrade –y
5. # yum update –y
6. # redhat-upgrade-tool
# subscription-manager repos --enable rhel-6-server-
7.
extras-rpms 3 hours Yes Multilynx
subscription-manager repos --enable rhel-6-server-
8.
optional-rpms
yum -y install preupgrade-assistant preupgrade-assistant-
9.
ui preupgrade-assistant-contents
10. # preupg -y
11. # preupg -y -u http://hostname:port/submit
12. # yum -y install redhat-upgrade-tool
13. # yum -y install yum-utils
14. # yum-config-manager --disable
# redhat-upgrade-tool --network 7.0 --instrepo
15.
repo_location
16. # redhat-upgrade-tool --device device_path
17. # redhat-upgrade-tool --iso iso_path
18.
# cat /etc/redhat-release
Total Time required for this activity (each host) 3
Total Time required for the activity for the whole activity 6.0 Hours
Total effort required to complete the defined scope 0.8 man-day

4. Roll back options

Activity detail Total Downtime Owner


Activity
Time

Prepared By: Iftikhar Ahmad Document Version 1.7


Date: 23 August 2021
Page 4 of 4
SOW and Activity Plan against Service Request

Kernel Upgrade required N/A N/A Multilynx

5. Commercials
Activity detail Total (PKR)
Kernel Upgrade required FoC

Prepared By: Iftikhar Ahmad Document Version 1.7


Date: 23 August 2021

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