Psda Cleo
Psda Cleo
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Nantucket Nectars is an American beverage company created by Tom First and Tom Scott,
which began as a small business selling a variety of items to yachts in Nantucket,
Massachusetts. Eventually they began selling juice blends that were originally inspired by
a peach nectar Tom First had while on a visit to Spain. Today the brand is owned
by Keurig Dr Pepper and offers drinks in several different flavors.
The beverage is most commonly sold in 16-fluid-ounce glass bottles. The bottle caps feature
information about Nantucket Harbor and the history of Nantucket Nectars
The success of "Tom and Tom," as the business duo became known, has become a piece of
modern business lore. The company was featured on the Inc. 500's list of 500 fastest
growing U.S. companies for five years in a row. The story of how they grew their brand is
the subject of a popular Harvard Business School case study, which was published in 1998
by Jon Biotti, Joseph Lassiter, William A. Sahlman
1.Liquality
The collection of features and characteristics of a product that contribute to its ability to meet
given requirements. It’s the ability of the product to fulfil and meet the requirements of the
end user. For a product to be of good quality it should be reliable and perform all its functions
smoothly. The quality of the juice was one of the most important factors that contributed to
the success of Nantucket Nectars.
2.Expanding the company
They decided to make use of an old fraternity house and utilized that as their company
headquarters. Thisexpansion was very beneficial for the company,so that the business can
grow and more employees who were needed would join
3. Team work
The juice guys, Tom and Tom wanted to create a work environment that
was non hierarchical, casual and without job titles
4.ERP SYSTEM
A team from the company was chosen to accomplish this task as soon as possible because the
existing accounting system held the company back and was inefficient
5. NECTAR NET
Nectarnet was introduced in Nantucket nectars as a way to find an efficient communication
system between the sales force in Nantucket nectars and the distributors
6.CUSTOMER FEEDBACK
Tom first and Tom scott wanted their consumers to get involved with their decision-making
process with relation to the production of juices.
I believe this was the right choice for two main reasons. Nantucket Nectars did have a
competitive advantage in the product they have offered. And, with the Super Nectars they
excelled at product innovation even when products were scarce.
In 1991, based on their products' success on Nantucket, the owners had begun looking into
new markets. While Boston seemed an obvious choice for expansion, first was surprised to
find that the juice did not sell there as well as expected. Believing the product's success on
Nantucket was related to the founders' presence on the island and their relationship with local
retailers, First and Scott decided they should become beverage distributors in addition to
suppliers.
For a while, First took on product distribution himself, quickly moving beyond Nantucket
and Boston into Washington, D.C. Eventually, however, the founders decided to begin
distributing other companies' beverages alongside their own line.
That's when "the nightmare" began, says First. In addition to working until 2 or 3 a.m. most
days, the two entrepreneurs had to cope with employee accidents, theft, incorrect orders, and
pressure from clients. Within 12 months, First and Scott lost $2.5 million, an experience that
First jokingly refers to as the $2.5 million M.B.A. Threatened with losing their main investor,
the pair had six months to turn the company around. Their first step was to sell the
distribution business.
"We went back to doing what we should have been focusing on all along -- Nantucket
Nectars," said First. "We [were] not distributors and we could not be distributors. It is a tough
business, and we learned that the hard way." Nantucket Nectars has been profitable since
1994, the year First and Scott got out of the distribution business.
The unusual marketing strategy that First and Scott developed may have contributed as much
to their company's success as their attention to quality. Anyone who knows Nantucket
Nectars is likely to be familiar with Tom and Tom, their dogs Pete and Becky, and the juice's
Nantucket beginnings. Even the label of the Nantucket Nectars bottle, a picture of the two
Toms and their boat, is replete with details of the company's history, including an account of
their friend who jumps naked off roofs into the harbour. And underneath the bottle caps, juice
drinkers can always find odd facts about the company, its employees, or historic Nantucket
landmarks. This same down-home, let's-just-tell-our-story approach characterizes the
company's radio ads, which feature the two Toms talking, unrehearsed, about themselves,
their friends, and the juice.
According to First, he and Scott are happy just being "juice guys." They rely entirely on
outside distributors and describe themselves as "the most distributor-friendly suppliers
around." About his decision to become an entrepreneur, First admits that he was driven
initially by a desire to live on Nantucket year-round and run a business. So far, he has met
both those goals. (In 1998 Ocean Spray bought half of the company for an undisclosed sum.
Nantucket Nectars continues to operate independently)
4.)
Nantucket Nectars a $30 million brand is one of the few independent juice maker.
Death valley curve is the financial risk faced by start-ups to survive the initial years of
business, from initial contribution to generating revenues.
They were successful in making changes in the existing product. There were 27 flavors
across 3 products line so , the company can try to increase the product line to bring a new
product in the market to boost up the name.
Super Nectars was a great hit as people became more health concious.
There were various product under Super Nectars such as Vital-C, Green Angel, Protein
Smoothie with the same almost same price.
They were on a cost stabilizing structure, prices were same almost the same hence a new
variant could have been produce with completely different price segment.
Geographical expansion capabilities: current sales base and future sales base should be
expanded.
IPO is a better decision because the company is selling some of it’s shares to raise the
fund from public.
In my opinion Merger and Acquisition is a bad decision because we are selling the
company as a whole.
Conclusion
Some of the skills observed in this case study, which were portrayed by the entrepreneurs are
as follows-