SAMIP® Communication Server

SAMoffice 2C

SAMoffice 2C is the compact communication system of SAMIP family able to sati-

sfy the needs of companies and offices up to 32 users.
SAMoffice 2C is designed to meet the needs of the companies aware of technolo-
gical innovation, such as VoIP lines, fixed-mobile convergence devices, solutions
with CTI integration between phone and PC and with the aim to speed up the
corporate processes, and flexibility.
SAMoffice 2C is the ideal partner of any company that searches for maximum pro-
ductivity and efficiency in its communications.
Reliable
Completely designed and manufac-
tured in Italy according to the most
Main characteristics
advanced industrial standards.
SAMoffice 2C can be used as full-IP or hybrid IP-TDM to meet specific needs,
present or future, of any company. SAMoffice 2C is designed for the connection,
VoIP natively, with any typology of traditional telephone line (ISDN or PSTN) as well as
Immediate availability of dedicated VoIP trunk lines provided by ISP and SIP carriers.
resources for networking and IP te-
The integrated VoIP resources can be used to connect SELTA NETfon Bluelight IP
lephony, and cost-efficiency thanks
terminals or telephones with SIP standard or with SIP client installed on personal
to the link with SIP carriers.
computers, smartphones or tablets linked through WI-FI network.
The possibility to connect SAMOffice 2C to any network or communication
Complete
device, both IP and TDM, even as a gateway, together with the availability of
SAMoffice 2C is a complete commu-
nication system that can be used a wide range of internal extensions, make SAMoffice 2C the ideal partner to
both as PBX and KTS with group call communicate with any device.
functionalities. Each SAMoffice 2C system is provided with:
• VoIP resources for IP terminals or VoIP trunk lines
Multi-sites • TAPI 1st Party licence, for the integration with MS Outlook phonebook and/or the
For the geographic delivery of cor- use of external applications on PC
porate communications through IP • Personal Mobility licences
or TDM QSIG links with branches, • Inbound Routing licences for incoming calls routing
agents, external staff, etc.
• Click-2-dial licences to call from the phonebook via web browser
• Integrated courtesy announcements (4 synchronized announcements up to
Open 32’’ each)
Integration with company applica-
The Integrated Messaging functionality allows the use of Voice Mail / Automatic
tions and IT infrastructure for ROI
maximization.
attendant 2 ports for 32 mailboxes and 30 minutes recording. Through the AA it
is also possible to receive faxes and reroute external calls to SAMoffice 2C. Thanks
to “Voice-2-Mail Gateway”, users can receive the recorded messages in their own
Simplified management
Administrator can manage the sy- mailbox.
stem via web or through a dedica- SAMIP systems can carry out advanced Gateway functions in combination with
ted client. SAMoffice 2C is extremely the Selta Bravo UCoE solution, capable of enabling Virtual PBX and Unified Com-
easy and quick to install and confi- munication scenarios and Smart Working applications.
gure.
Sistem N. Subrack Peripheral units Terminals IP* Terminals TDM*
SAMoffice 2C 1 2 32 32
* Maximum equipment not reachable simultaneously
System Capability
External lines VoIP Characteristic VoIP & ToIP services PBX Legacy Services
Up to 120 TDM trunk lines:
Up to 8 BRI T0/S0 ISDN base accesses
Up to 1 PRI T1 ISDN primary accesses Signalling: - SIP gateway User termination mana- • malicious call identifica
Up to 16 PSTN analogue trunk lines • SIP (RFC 3261) • analogue/ DECT/digital gement: tion (ETS 300 128/129
Up to 16 IP connections with SIP Carrier • H.323 (ITU-T) terminals • analogue (CEI 103,TBR /130)
Internal extensions - Voice codes: • analogue/ISDN lines 21) • Caller ID (ETS 300 089/
Up to 32 IP NETfon Bluelight extensions • g.711 (ITU-T) (BRI/PRI) • proprietary digital 091/092)
Up to 32 IP SIP extensions • g.729a/b (ITU-T) • RBS DECT (SAEfon CL family) (CEI • connected user identifi-
Up to 20 digital SAEfon CL extensions • g.723 (6.3) (ITU-T) • QSIG networking 103) cation
Up to 24 analogue extensions • g.723 (5.3) (ITU-T) • S0 Data • ISDN on S0 interface (ETS 300 094/
Integrated DECT - Network Echo Canceller - H.323 gateway (ITU-T (ETSI TBR-3) 096/097)
Up to 32 DECT extensions (ITU-T G.168) H.225.0 / H.225.0) • DECT (embedded) • calling line / connected
Up to 8 Radio Base Stations - Voice Activity Detection - SIP networking with SIP-T - operator console (CEI user restriction (ETS
DSP Resources (VAD) protocol (RFC 3204) 103): 300090 / 091 / 093 /
Up to 72 VoIP channels with DSP Farm - Comfort Noise - T38 Fax (ITU-T) • attendant console 095/096/098)
cards Generation (CNG) - supports standard SIP (SAEfon CL76D) • hold and retrieve (ETS
- Configurable Jitter terminal: • attendant console on 300196-1)
System data Buffer • hardphone PC (Microsoft TAPI 2.2) • three-way conference
Central unit - QoS through DiffServ • softphone • attendant console for (ETS 300 188-1)
Intel Xscale main processor, TDM com- (RFC 2474/2597/2598) - supports standard SIP Wi- partially sighted and • “SIP pilot” and ETSIDSS1
muting matrix with 4096 channels and 16 - QoS through TOS Fi terminal (IEEE 802.11) blind users on PC standard billing
PCM wires, ARM auxiliary processor. (RFC791) - supports hybrid SIP Wi-Fi - trunk line management: • remote meter reading
Operating system - H.323 Gatekeeper sup terminal • analogue (ETSI TBR-21) - QSIG services:
Linux Montavista port (ITU-T) - 2/3 g (IEEE 802.11/ITU-T • ISDN PRA (ETSI TBR-4, • basic call (ISO/IEC 11572)
- Trunk lines Backup IMT-2000) 300 102, 300 125) • name identification (ISO/
- Music on hold - supports standard H.323 • ISDN (BRA) (ETSI TBR-3, IEC 13868)
Technical specifications
terminals (basic call) 300 102, 300 125) • diversion (ISO/IEC 13673)
Dimensions and weight
(ITU-T) - private network line • call transfer (ISO/IEC
Subrack (mm) : H.45 x L.440 x W.400; 5 Kg
- proprietary IP terminals management: 13869)
Mounting
for • analogue E&M • call offer (ISO/IEC 14843)
19’’ data rack (1U); wall CTI Applications KTS services: • digital QSig (2Mbit/s) • call completion on busy
Connectors
• hardphone (NETfon) (ETS 300 011/300 subscriber (ISO/IEC 13870)
• LAN connection: 10/100 Base T Ethernet
• softphone 170/300 171/300 • call completion on no
port switch, IEEE 802.3/802.3u, Auto Sense - 1st party TAPI (Microsoft - internet connection to 172/300 173/300 reply (ISO/IEC 13870)
, Automatic cable crossover (MDI/ DI-X), TAPI 2.2) corporate LAN through 237/300 238/300 • path replacement (ISO/

01/2020)
PoE 802.3af - 3rd party TAPI (Microsoft NETfon: 260/300261) IEC 13874)
• AUX port for input and output (2 DIN, TAPI 2.2) • telecommuting - legacy phone services of • advice of charge (ISO/
relay output) - Personal Telephony CTI • peripheral branch Caller ID 5 class (ETS 300 IEC DIS15050)

720034001-D0-IT (modello office4, Ed. 2

• COM-RS232 port - Supervisor Telephony CTI - Power-over-Ethernet 778-1 • message waiting indcation
• COM-RS232 port Console Rj45 - Contact Center: (PoE) - Additional ISDN services:
Powering • multi-channel ACD (IEEE 802.3af802.3af )
• External AC/DC powering - Integrated VM/AA
• AC IN: 100-250 Vca 47/63 Hz - Facility UM (Unified Phone services Management
• AC OUTPUT: -48V DC : 1A Utility for SIP users
Messaging): for SIP users e Provisioning
Consumptions • Voice2Email
Estimated data for the base system: • FAX2Email -Calling Line Identification - Controlled recording from - IP Management:
• SAMoffice 2C: max. 60 W • SMS2Email Presentation/Restriction management system • online and offline
- Integrated Hotel Services (CLIP/CLIR) - Hierarchical management configuration
Certifications • on phone and atten - Connected Line Identifi SIP user through class of • upload of central unit
• CE marking (Directive 1999 / 05/EC of dant console cation Presentation/Re service and peripherals FW by
EC: ETSI EN 300 386; EN 55022; EN • Web Hotel on browser striction (CLIP/CLIR) - controlled access to web

SELTA reserves the rights to modify the document without further notice.
55024; EN 61000-3-2; EN 61000-3-3; • Link with external PMS - Hold and retrieve (RFC system resources • upload of courtesy
EN 60950) - Call recording: 3261) • Outband outcoming
announcements by web
• ASAP call recorder • speed dialling
• Interoperability with Hyper-way network - Call forwarding (RFC • facility to manage
• forbidden numbers
(SAMIP® platforms network) Telecom 3261) configuration releases
- easy access to “tru-
Italia Lab. - Call transfer (RFC 3515/ stedhost” • online and offline
• PSTN interface (ETSI TBR-21) 3891) SIP remote user maintenance
• ISDN-PRA interface (ETSI TBR-4; ETS - Conference (DRAFT 00) - Voice mail • online alarm collection
300102; ETS 300125) - Instant messaging (RFC - groups management in • accounting and CDR
• ISDN-BRA interface (ETSI TBR-3; ETS 3428 partial) “forking SIP” (RFC 3261) - Web Personal Provisio-
300102; ETS 300125) - Video-call (RFC2327) mode ning
• Caller ID (ETS 300 778-1) - Multi-linearity - service management - Multi-site Management:
• Environmental tests (ETS EN 300 019 - DTMF transmission/re- with interaction through • alarm
class 3.2 in use) performed by SELTA Lab. ception traditional user: • accounting
(RFC 3261/2833) • call forwarding - SNMP- TRAP Services
• call transfer (RFC 1157) support

SAMIP® systems are designed and produced in Italy in SELTA factories.

SELTA S.p.A. info@selta.com

selta.com
Headquarters 29010 Cadeo (PC), Italy, Via Emilia 231 Tel. +39 052350161 Fax +39 05235016333
Head Offices 64018 Tortoreto (TE), Italy, Via Nazionale km 404,500 Tel. +39 0861772511 Fax +39 0861772555
00155 Roma (RM), Italy, Via Andrea Noale 351 Tel. +39 062291879 Fax +39 0622709440
SAMIP® Communication Server

SAMoffice 4

SAMoffice 4 is the integrated communication solution of SAMIP® family developed by

SELTA to satisfy the needs of small and medium size enterprises.

The system allows the deployment of all the most advanced telephone features and is
designed to deliver high performance communication service for each kind of user, both
IP and traditional, up to a maximum of 160 “line/trunk” ports.

Thanks to its flexibility and modularity, SAMoffice 4 is the ideal solution for companies
that want to integrate data and voice network and pay particular attention to cost savings
and improvement of internal processes.
VoIP
It allows the immediate use of dedi-
cated resources for networking and SAMoffice 4 is a communication server that offers to each user the same service no mat-
IP telephony, or for containing costs ter the device for the connection with the system or the applications used.
thanks to the connection with SIP The integration of SAMoffice 4 with vertical applications (e.g. Selta IPvalue Web Contact
Carriers. Center), new or existing, completes the system and tightens it to the activities, processes
and specific demands of companies and markets.
Modular
It grows flexibly based on actual bu-
siness needs. Main characteristics

Complete SAMoffice 4 was designed for the connection to any traditional network (ISDN or
It has a wide range of telephone PSTN) as well as to VoIP lines provided by ISP and SIP Carriers.
services for the needs of any user, The system modularity allows the configuration of SAMoffice 4 according to
landline or mobile. the company requirements ensuring the possibility to meet the future business
growth at the same time.
Multi-sites The VoIP resources (up to 128 contemporary communication channels) can be
It allows the geographical distribu- used for networking in multi-site scenarios and for the deployment of all the avai-
tion of corporate communications
lable services on SELTA IP terminals.
via IP or QSIG TDM connections with
branches, agents, mobile personnel,
The integrated SIP Proxy makes possible the connection with SIP standard phones
etc. and clients installed on PC, smartphone or tablet, reachable in Wi-Fi network as
well. SAMoffice 4 systems provide users with added-value features such as Voice
Open Mail, automatic attendant, Voice2mail Gateway to receive voice messages in their
The system is suitable for integra- mailbox directly. The comprehensive suite of features offered by SAMoffice 4, even
tion with business applications and for blind users, services based on TAPI, etc., fulfill all the requirements of modern
IT infrastructure to maximize the re- businesses.
turn on technology investment. SAMIP systems can carry out advanced Gateway functions in combination with
the Selta Bravo UCoE solution, capable of enabling Virtual PBX and Unified Com-
Simplified management munication scenarios and Smart Working applications.
The administrator can manage the
system via the web or through a de-
dicated client. Sistem N. Subrack Peripheral units Terminals IP* Terminals TDM*
SAMoffice 4 1 4 128 64
1+1 Ext. 8 128 128
* Maximum equipment not reachable simultaneously
System Capability
External lines VoIP Characteristic VoIP and ToIP services Legacy PBX services
up to 120 TDM city lines:
- basic accesses BRI T0 / S0 ISDN
- PRI T1 ISDN primary accesses - Reports: - Termination management
- analogical urban lines PSTN • SIP (RFC 3261) - SIP gateway of user: • caller identification
up to 128 IP connections with SIP Carrier • H.323 (ITU-T) • analog terminals / • analog (CEI 103, TBR 21) (ETS 300 089/091/092)
Telephone extensions - Voice encodings: DECT / digital • proprietary digital • identification connected
up to 128 IP extensions NETfon Bluelight • g.711 (ITU-T) • analog / ISDN lines (SAEfon CL family) (ETS 300 094/096/097)
up to 128 IP SIP extensions • g.729a / b (ITU-T) (BRI / PRI) (CEI 103) • caller restriction /
up to 128 SAEfon CL digital extensions • g.723 (6.3) (ITU-T) • DECT RBS • ISDN on S0 interface connected (ETS 300090 /
up to 128 analog extensions • g.723 (5.3) (ITU-T) • QSIG networking (ETSI TBR-3) 091/093/095 / 096/098)
Integrated DECT - Echo Canceller network • S0 Data • DECT (integrated) • hold and retrive (ETS
up to 96 DECT extensions (ITU-T G.168) - H.323 gateway (ITU-T - Operator Station (CEI103): 300196-1)
up to 16 Radio Base Stations - Voice Activity Detection H.225.0 / H.225.0) • terminus terminal • three-way conference
DSP resources (VAD) - SIP networking with • operator station on PC (ETS 300
up to 128 VoIP channels with DSP Farm - Comfort Noise Genera- SIP-T protocol (RFC (Microsoft TAPI 2.2) 188-1)
unit tion (CNG) 3204) • operator’s seat for hypo- • standard taxation
- Configurable Jitter Buffer- Fax T38 (ITU-T) sighted and blind “SIP pilot” and ETSI-DSS1
System data - QoS via DiffServ - Support SIP terminals on PC • remote reading of costs
BHCC (RFC 2474/2597/2598) standard: - Termination management - QSIG services:
50.000 Busy Hour Call Completion - QoS via TOS (RFC791) • hardphone of urban line: • basic call (ISO / IEC
Central unit - H.323 gatekeeper sup- • softphone • analog (ETSI TBR-21) 11572)
Intel Xscale main processor, 4096-channel port (ITU-T) - Support Wi-Fi terminals • ISDN PRA (ETSI TBR-4, • name identification (ISO /
TDM switching matrix and 32 PCM wires, - Backup on urban lines Standard SIP (IEEE 802.11) 300 102, 300 125) IEC 13868)
ARM auxiliary processor - Music on hold - Support SIP terminals • ISDN (BRA) (ETSI TBR-3, • diversion (ISO / IEC
Operating system Hybrid Wi-Fi - 2/3 g (IEEE 300 102, 300 125) 13673)
Linux Montavista 802.11 / ITU-T IMT-2000) - Termination managment • call transfer (ISO / IEC
- H.323 terminal support of private network: 13869)
standard (basic call) • analogue E&M • call offer (ISO / IEC 14843)
Technical specifications
(ITU-T) • digital QSig (2Mbit / s) • call completion on busy
Dimensions and weight
- Proprietary IP terminals (ETS 300 011/300 subscriber (ISO / IEC
Subrack (mm): H.90 x L.490 x P.410; 10 Kg Applications and CTI for KTS services: 170/300 171/300 172/300 13870)
mounting
• hardphone (NETfon) 173/300 237/300 238/300 • call completion on no
in rack dati 19’’ (2U per ogni subrack)
• softphone 260/300261) reply (ISO / IEC 13870)
Connectors - TAPI 1st party (Microsoft - Internet connection - Legacy telephone servi- • path replacement (ISO /
• connection to the LAN: 10/100 Base T TAPI 2.2) to the corporate LAN with ces of class 5 Caller ID (ETS IEC 13874)

01/2020)
Ethernet port switch, IEEE 802.3 / 802.3u, - TAPI 3rd party (Microsoft NETfon phone: 300 778-1 • advice of charge (ISO
AutoSense, Automatic cable crossover TAPI 2.2) • telework - Additional services / IEC
(MDI / DI-X), PoE 802.3af - Personal Telephony CTI • peripheral office ISDN: DIS15050)

720034001-D0-IT (modello office4, Ed. 2

• AUX port for inputs and outputs towards - Supervisor Telephony CTI - Power-over-Ethernet • subscriber identification • message waiting
the field (2 DIN, relay output) - Contact Center: (PoE) (IEEE 802.3af802.3af ) jammer (ETS 300 128 / indication
• COM-RS232 port • Multichannel ACD 129/130)
• 2 LVDS interfaces for Extended and / or • IVR
Media Server modules (expandable to 8) • SMS services Telephone Services Management
Supply Utility per utenza SIP
• WEB services for SIP users e Provisioning
• Integrated AC / DC power supply - Click to chat
• AC IN: 90-264 Vca 50/60 Hz 2.4 / 0.8A - Click to talk (VoIP) - Registrazione controllata - IP Management:
• Integrated batteries - Call me back - Calling Line Identification da sistema di gestione • online configuration e
Energy Consumption - Co-browsing Presentation / Restriction - Gestione gerarchica offline
Estimated data for the base system: • CRM oriented (CLIP / CLIR) utenza SIP tramite classi di • FW loading of units
• SAMoffice 4 conf.Full IP: 40 W • Statistical reporting - Connected Line Identifies- servizio central and peripheral
• SAMoffice 4 conf. TDM: 63 W • Call Flow Editor tion Presentation / Restric- - Accesso controllato alle via web

SELTA reserves the rights to modify the document without further notice.
Peak traffic consumption: 110 W - INTEGRATED VM / AA tion (CLIP / CLIR) risorse di sistema: • loading ads of
- UM facility - Mass / recovery on hold • uscita in outband courtesy via web
Certifications (Unified Messaging): (RFC 3261) • numerazione abbreviata • facility for managing the
• CE marking (European Community • Voice2Email - Deflected (RFC 3261) • numeri vietati configuration release
directive 1999/05 / EC: ETSI EN 300 386; • FAX2Email - Transfer (RFC 3515/3891) - Accesso agevolato a • online maintenance e
EN 55022; EN 55024; EN 61000-3-2; EN • SMS2Email - Conference (DRAFT 00) utenza remota SIP di tipo offline
61000-3-3; EN 60950) - Integrated hotel services - Instant messaging (RFC “trusted-host” • online alarm collection
• Interoperability on TI’s Hyper-way • By phone and P.O. 3428 partial) - Voice mail • accounting and CDR
network (network of SAMIP exchanges) • Web Hotel on browser - Video call (RFC2327) - Gestione gruppi in moda- - Web Personal Provisio-
Telecom Italia Lab. • Links with external PMS - Multilinearity lità “forking SIP” (RFC 3261) ning
• PSTN interface (ETSI TBR-21) - Call recording: - Transmission / reception - Gestione servizi con - Multi-site Management:
• ISDN-PRA public network interface (ETSI • ASAP call recorder DTMF (RFC 3261/2833) interazione verso utenza • alarm
TBR-4; ETS 300102; ETS 300125) tradizionale: • accounting
• ISDN-BRA Public Network Interface (ETSI • deviata - Support SNMP Service
TBR-3; ETS 300102; ETS 300125) • trasferta TRAP (RFC 1157)
• Caller ID (ETS 300 778-1)
• Environmental tests (ETS EN 300 019
class 3.2 in use) performed in an internal
laboratory SAMIP® systems are designed and produced in Italy in SELTA factories.

SELTA S.p.A. info@selta.com

selta.com
Headquarters 29010 Cadeo (PC), Italy, Via Emilia 231 Tel. +39 052350161 Fax +39 05235016333
Head Offices 64018 Tortoreto (TE), Italy, Via Nazionale km 404,500 Tel. +39 0861772511 Fax +39 0861772555
00155 Roma (RM), Italy, Via Andrea Noale 351 Tel. +39 062291879 Fax +39 0622709440
SAMIP® Communication Server

SAM4000E

SAM4000E is the integrated communication solution for the Enterprise world, desig-ned
to offer high reliability in critical situations.
SAM4000E is designed to provide high performance communication services to a huge
number of users, both IP and traditional, and manages up to 2560 “line/trunk” ports. The
redundancy of the common control elements (CPU and power supply) makes SAM4000E
the ideal solution for“mission critical”applications in environments that need high reliable
VoIP communication systems. SAM4000E is the communication server for big size businesses,
Immediate availability of dedicated whose processes rely on integration between voice and data, guaranteeing each user
resources for networking and IP te- the same services regardless of device or application. Thanks to its flexibility, SAM4000E
lephony, and cost-efficiency thanks perfectly adapts to multi-site or campus-type scenarios, together with the other systems
to the link with SIP Carriers. of the SAMIP® family, and can be used as hosted/managed PBX thanks to its centralized
management system designed to connect several users located in different sites in an
Modular easy and transparent way.
Grows in a flexible way according to The integration of SAM4000E with vertical applications (e.g. Selta IPvalue Web Contact
the real company needs.
Center), new or existing, completes the system and tightens it to the activities, processes
and specific demands of companies and markets.
Reliable
The system architecture includes the
redundancy of the main elements
Main characteristics
(central unit, power supply, links with
SAM4000E was designed for the connection to any traditional network (ISDN or
subracks) for an elevated resiliency in
critical situations. PSTN) as well as to VoIP lines provided by ISP and SIP Carriers. The system modulari-
ty allows the configuration of SAM4000E according to the company requirements
ensuring the possibility to meet the future needs of the organiza-tion at the same
Complete
It has a wide range of telephone ser- time. The VoIP resources (up to 320 contemporary communi-cation channels) can
vices for the needs of any user, landli- be used for networking in multi-site scenarios and for the deployment of all the
ne or mobile. available services on SELTA IP terminals. The integrated SIP Proxy makes possible
the connection with SIP standard pho-nes and clients installed on PC, smartphone
Multi-sites or tablet, reachable in Wi-Fi net-work as well.
For the geographic delivery of cor- The comprehensive suite of features offered by SAM4000E such as Voice Mail,
porate communications through IP automatic attendant console, Conference Server, integrated DECT, services based
or TDM QSIG links with branches, on TAPI, etc., fulfill all the requirements of modern businesses.
agents, external staff, etc.
SAMIP systems can carry out advanced Gateway functions in combination with
the Selta Bravo UCoE solution, capable of enabling Virtual PBX and Unified Com-
Open munication scenarios and Smart Working applications.
Integration with company applica-
tions and IT infrastructure for ROI ma-
ximization

Simplified managment
Administrator can manage the sy-
stem via web or through a dedicated
client.
* Maximum equipment not reachable simultaneously
System Capability
External lines VoIP Characteristics VoIP & ToIP services PBX Legacy ServicesPBX
Up to 500 TDM trunk lines:
- BRI T0/S0 ISDN base accesses
- PRI T1 ISDN primary accesses - Signalling: - SIP gateway - User termination mana- • malicious call identifica
- PSTN analogue trunk lines • SIP (RFC 3261) • H.323 •analogue/ DECT/digital gement: tion(ETS 300 128/129/130)
Up to 240 IP connections with SIP Carrier (ITU-T) - Voice codes: terminals • analogue (CEI 103, TBR • Caller ID (ETS 300 089/
Internal extensions • g.711 (ITU-T) •analogue/ISDN lines (BRI/ 21) 091/092)
Up to 512 IP NETfon Bluelight extesions • g.729a/b (ITU-T) PRI) • proprietary digital (SAE- • connected user identi-
Up to 600 IP SIP extensions • g.723 (6.3) (ITU-T) •RBS DECT fon CL family) (CEI 103) fi- cation (ETS 300 094/
Up to 2016 digital SAEfon CL extensions • g.723 (5.3) (ITU-T) •QSIG networking • ISDN on S0 interface (ETSI 096/097)
Up to 2016 analogue • g.722 (ITU-T) •S0 Data TBR-3) • calling line / connected
extensions Integrated DECT - Network Echo Canceller - H.323 gateway (ITU-T • DECT (embedded) user restriction (ETS
Up to 768 DECT extensions (ITU-T G.168) H.225.0/H.225.0) - operator console (CEI 300090/091/093/095/
Up to 128 Radio Base Stations - Voice Activity Detection - SIP networking with SIP 103): 096/098)
DSP Resources (VAD) -T protocol (RFC 3204) • attendant console (SAE- • hold and retrieve (ETS
Up to 320 VoIP channels with - Comfort Noise Genera- - T38 Fax (ITU-T) fon CL76D) 300196-1)
DSP Farm card tion (CNG) - supports standard SIP • attendant console on PC • three-way conference (ETS
System data - Configurable Jitter Buffer terminal: (Microsoft TAPI 2.2) 300 188-1)
BHCC - QoS through DiffServ •hardphone • attendant console for • “SIP pilot” and ETSI- DSS1
50.000 Busy Hour Call Completion (RFC 2474/2597/2598) •softphone partially sighted and blind standard billing
Central Unit (redundable) - QoS through TOS - supports standard SIP users on PC • remote meter reading
Intel Xscale main processor, TDM com- (RFC791) Wi-Fi terminal (IEEE 802.11) - trunk line management: - QSIG services:
muting matrix with 4096 channels and - H.323 Gatekeeper sup- - supports hybrid SIP Wi-Fi • analogue (ETSI TBR-21) • basic call (ISO/IEC11572)
32 PCM wires, ARM auxiliary processor. port (ITU-T) terminal • ISDN PRA (ETSI TBR-4, 300 • name identification (ISO/
Operating system - Trunk lines Backup - 2/3 g (IEEE 802.11/ITU 102, 300 125) IEC 13868)
Linux Montavista - Music on hold -T IMT- 2000) • ISDN (BRA) (ETSI TBR-3, • diversion (ISO/IEC 13673)
- supports standard H.323 300 102, 300 125) • call transfer (ISO/IEC
Technical specifications
terminals (basic call) (ITU-T) - private network line 13869)
Dimensions and weight
- proprietary IP terminals management: • call offer (ISO/IEC14843)
Subrack (mm) : H.225 x L.490 x W.240;9 Kg
for KTS services: • analogue E&M • call completion on busy
Mounting
•hardphone (NETfon) • digital QSig (2Mbit/s) subscriber (ISO/IEC13870)
19’’ data rack (5U for each subrack) CTI Applications •softphone (ETS 300 011/300 • call completion on no

(01/2020)
Connectors
- internet connection to 170/300 171/300 172/300 reply (ISO/IEC 13870)
• LAN connection: 10/100 Base T Ether- net
corporate LAN through 173/300 237/300 238/300 • path replacement (ISO/
port switch, IEEE 802.3/802.3u, AutoSense -1st party TAPI (Microsoft

720034001-D0-IT (model SAM4000e, Ed.5

NETfon: 260/300261) IEC 13874)
, Automatic cable crossover (MDI/DI-X), TAPI 2.2) •telecommuting - legacy phone services of • advice of charge (ISO/ IEC
PoE 802.3af - 3rd party TAPI (Microsoft •peripheral branch Caller ID 5 class (ETS 300 DIS15050)
• AUX port for input and output (2 DIN, TAPI 2.2) - Power-over-Ethernet 778-1 • message waiting indi-
relay output) - Personal Telephony CTI (PoE) (IEEE 802.3af802.3af ) - Additional ISDN services: cation
• COM-RS232 port - Supervisor Telephony CTI • subscriber identification
• 2 LVDS interfaces for Extended modu- les - Contact Center:
and/or Media Server (expandable to • multi-channel ACD
8 and redundable) • IVR
Powering • SMS services Phone services for Management &
• DC/DC converter (redundable) Utility for SIP users
• WEB services SIP users Provisioning
• DC IN : -48Vdc powering voltage input - Click to chat
(-38Vdc ÷ -60Vdc), max current for each - Click to talk (VoIP) - Calling Line Identification - Controlled recording from - IP Management:
subrack = 9A - Call me back Presentation/Restriction management system • online and offline confi-
• Integrated AC / DC power supply (op- - Co-browsing (CLIP/CLIR) - Hierarchical management guration

SELTA reserves the rights to modify the document without further notice.
tional) • CRM oriented - Connected Line Identifica- SIP user through class of • upload of central unit and
Consumptions • Statistical reporting tion Presentation/Restric- service - controlled access peripherals FW by web
Estimated data for the base system: • Call Flow Editor tion (CLIP/CLIR) to system resources • upload of courtesy an-
• SAM4000E Full IP configuration: 97 W - Integrated VM/AA - Messa/ripresa da attesa • Outband outcoming nouncements by web
• SAM4000E TDM configuration: 154 W - Facility UM (Unified Mes- (RFC 3261) • speed dialling • facility to manage confi-
Max peak consumption: 220 W saging): - Deviata (RFC 3261) • forbidden numbers guration releases
Certifications : • Voice2Email - Trasferta (RFC 3515/3891) - easy access to “trusted- • online and offline main-
• CE marking (Directive 1999 / 05/EC of • FAX2Email - Conferenza (DRAFT 00) host” SIP remote user - tenance
EC: ETSI EN 300 386; EN 55022; EN • SMS2Email - Instant messaging (RFC Voice mail • online alarm collection
55024; EN 61000-3-2; EN 61000-3-3; EN - Integrated Hotel Services 3428 parziale) - groups management in • accounting and CDR
60950) • on phone and atten - Video-chiamata (RFC2327) “forking SIP” (RFC 3261) - Web Personal Provisio-
• Interoperability with Hyper-way - dant console - Multilinearità mode ning - Multi-site Manage-
network (SAMIP® platforms network) • Web Hotel on browser - Trasmissione/ricezione - service management ment:
Telecom Italia Lab. • Link with external PMS DTMF (RFC 3261/2833) with interaction hrough • alarm
• PSTN interface (ETSI TBR-21) - Call recording: traditional user: • accounting
• ISDN-PRA interface (ETSI TBR-4; ETS • ASAP call recorder • call forwardin - SNMP
300102; ETS 300125) - TRAP Services (RFC 1157)
• ISDN-BRA interface (ETSI TBR-3; ETS support
300102; ETS 300125)
• Caller ID (ETS 300 778-1)
• Environmental tests (ETS EN 300 019
class 3.2 in use) performed by SELTA Lab.
SAMIP® systems are designed and manufactured in SELTA’s plants in Italy.

SELTA S.p.A. info@selta.com

selta.com
Headquarters 29010 Cadeo (PC), Italy, Via Emilia 231 Tel. +39 052350161 Fax +39 05235016333
Head Offices 64018 Tortoreto (TE), Italy, Via Nazionale km 404,500 Tel. +39 0861772511 Fax +39 0861772555
00155 Roma (RM), Italy, Via Andrea Noale 351 Tel. +39 062291879 Fax +39 0622709440
SAMIP® Communication Server

SAMoffice 8

SAMoffice 8 is the integrated communication solution of SAMIP® family developed by

SELTA to satisfy the needs of midsize and large enterprises.

The system allows the deployment of all the most advanced telephone features and is
designed to deliver high performance communication service for each kind of user,
both IP and traditional, up to a maximum of 640 “line/trunk” ports.

Thanks to its flexibility and modularity, SAMoffice 8 is the ideal solution for compa-
nies that want to integrate data and voice network and pay particular attention to
VoIP cost savings and improvement of internal processes.
Immediate availability of dedicated
resources for networking and IP te-
lephony, and cost-efficiency thanks SAMoffice 8 is a communication server that offers to each user the same service no
to the link with SIP Carriers. matter the device for the connection with the system or the applications used. The in-
tegration of SAMoffice 8 with vertical applications (e.g. Selta IPvalue Web Contact
Center), new or existing, completes the system and tightens it to the activities, proces-
Modular ses and specific demands of companies and markets.
Grows in a flexible way according to
the real company needs.

Complete Main characteristics

A wide range of phone services to
satisfy the needs of any user, wired SAMoffice 8 was designed for the connection to any traditional network (ISDN
or mobile. or PSTN) as well as to VoIP lines provided by ISP and SIP Carriers.

The system modularity allows the configuration of SAMoffice 8 according to

Multi-sites the company requirements ensuring the possibility to meet the future business
For the geographic delivery of cor-
porate communications through IP growth at the same time.
or TDM QSIG links with branches,
agents, external staff, etc. The VoIP resources (up to 192 contemporary communication channels) can be
used for networking in multi-site scenarios and for the deployment of all the
available services on SELTA IP terminals.
Open
Integration with company applica-
The integrated SIP Proxy makes possible the connection with SIP standard pho-
tions and IT infrastructure for ROI
maximization nes and clients installed on PC, smartphone or tablet, reachable in Wi-Fi network
as well.

Simplified management The comprehensive suite of features offered by SAMoffice 8, such as Voice Mail,
Administrator can manage the sy- automatic attendant console, Conference Server, integrated DECT, services
stem via web or through a dedicated based on TAPI, etc., fulfill all the requirements of modern businesses.
client.
System Subrack no. Peripheral units IP terminals* TDM terminals*
SAMoffice 8 1 8 384 128
1+1 Ext. 16 384 256
1+2 Ext. 24 384 384
1+3 Ext. 31 384 496
*Maximum equipment can not be reached simultaneously
System Capability
External lines VoIP Characteristics VoIP & ToIP services PBX Legacy Services
Up to 300 TDM trunk lines:
- BRI T0/S0 ISDN base accesses
- PRI T1 ISDN primary accesses Signalling: - SIP gateway - User termination mana- • malicious call identifica
- PSTN analogue trunk lines • SIP (RFC 3261) • analogue/ DECT/digital gement: tion (ETS 300 128/129
Up to 128 IP connections with SIP Carrier • H.323 (ITU-T) terminals • analogue (CEI 103,TBR /130)
- Voice codes: • analogue/ISDN lines 21) • Caller ID (ETS 300 089/
Internal extensions
• g.711 (ITU-T) (BRI/PRI) • proprietary digital 091/092)
Up to 384 IP NETfon Bluelight extensions
• g.729a/b (ITU-T) • RBS DECT (SAEfon CL family) (CEI • connected user identifi-
Up to 384 IP SIP extensions
• g.723 (6.3) (ITU-T) • QSIG networking 103) cation (ETS 300 094/
Up to 496 digital SAEfon CL extensions • g.723 (5.3) (ITU-T) • S0 Data • ISDN on S0 interface 096/097)
Up to 496 analogue extensions • g.722 (ITU-T) - H.323 gateway (ITU-T H.225.0 (ETSI TBR-3) • calling line / connected
Integrated DECT / H.225.0) • DECT (embedded) user restriction (ETS
Up to 384 DECT extensions - Network Echo Canceller
- SIP networking with SIP-T - operator console (CEI 300090 / 091 / 093 /
Up to 64 Radio Base Stations (ITU-T G.168)
protocol (RFC 3204) 103): 095/096/098)
DSP Resources - Voice Activity Detection
- T38 Fax (ITU-T) • attendant console • hold and retrieve (ETS
Up to 192 VoIP channels with DSP Farm cards (VAD)
- supports standard SIP terminal: (SAEfon CL76D) 300196-1)
- Comfort Noise
• hardphone • attendant console on • three-way conference
Generation (CNG)
System data • softphone PC (Microsoft TAPI 2.2) (ETS 300 188-1)
- Configurable Jitter
BHCC - supports standard SIP Wi-Fi • attendant console for • “SIP pilot” and ETSI-
Buffer
30.000 Busy Hour Call Completion terminal (IEEE 802.11) partially sighted and DSS1standard billing
- QoS through DiffServ
Central Unit - supports hybrid SIP Wi-Fi blind users on PC • remote meter reading
(RFC 2474/2597/2598)
Intel Xscale main processor, TDM commu- terminal - trunk line management: - QSIG services:
- QoS through TOS
ting matrix with 4096 channels and 32 - 2/3 g (IEEE 802.11/ITU-T IMT- • analogue (ETSI TBR-21) • basic call (ISO/IEC 11572)
(RFC791)
PCM wires, ARM auxiliary processor. 2000) • ISDN PRA (ETSI TBR-4, • name identification (ISO/
- H.323 Gatekeeper sup
Operating system - supports standard H.323 termi- 300 102, 300 125) IEC 13868)
port (ITU-T)
Linux Montavista nals (basic call) (ITU-T) • ISDN (BRA) (ETSI TBR-3, • diversion (ISO/IEC 13673)
- Trunk lines Backup
- proprietary IP terminals for KTS 300 102, 300 125) • call transfer (ISO/IEC 13869)
- Music on hold
Technical specifications services: - private network line • call offer (ISO/IEC 14843)
Dimensions and weight • hardphone (NETfon) management: • call completion on busy
Subrack (mm) : H.135 x L.490 x W.410; 7 Kg • softphone • analogue E&M subscriber (ISO/IEC 13870)
CTI Applications - internet connection to corpora- • digital QSig (2Mbit/s) • call completion on no
Mounting

12/2019
Ed.312/2017)
te LAN through NETfon: (ETS 300 011/300 reply (ISO/IEC 13870)
19’’ data rack (3U for each subrack)
• telecommuting 170/300 171/300 • path replacement (ISO/
Connectors - 1st party TAPI (Microsoft • peripheral branch IEC 13874)

720034001-E0-GB (modello office8, Ed.2

172/300 173/300
• LAN connection: 10/100 Base T Ethernet TAPI 2.2) - Power-over-Ethernet (PoE) (IEEE 237/300 238/300 • advice of charge (ISO/
port switch, IEEE 802.3/802.3u, Auto - 3rd party TAPI (Microsoft 802.3af802.3af) 260/300261) IEC DIS15050)
Sense , Automatic cable crossover (MDI/ TAPI 2.2) - legacy phone services of • message waiting ind-
DI-X), PoE 802.3af - Personal Telephony CTI Caller ID 5 class (ETS 300 cation
• AUX port for input and output (2 DIN, - Supervisor Telephony CTI 778-1
relay output) - Contact Center: - Additional ISDN ser-
• COM-RS232 port • multi-channel ACD vices:
• 2 LVDS interfaces for Exten¬ded modu • IVR
les and/or Media Server (expandable to 8) • SMS services Phone services Management
Utility for SIP users
Powering • WEB services for SIP users & Provisioning
• embedded AC/DC powering - Click to chat
• AC IN: 90-264 Vca 50/60 Hz 2,4/0,8A - Click to talk (VoIP) -Calling Line Identification - Controlled recording - IP Management:
• integrated batteries (optional) - Call me back Presentation/Restriction from management system • online and offline
• DC IN (optional): -48Vdc powering vol- - Co-browsing (CLIP/CLIR) - Hierarchical management configuration
tage input (-38Vdc ÷ -60Vdc), max • CRM oriented - Connected Line Identifi SIP user through class of • upload of central unit
current for each subrack = 4,5A • Statistical reporting cation Presentation/Re service and peripherals FW by
Consumptions • Call Flow Editor striction (CLIP/CLIR) - controlled access to web

SELTA reserves the rights to make changes at any time without notice
Estimated data for the base system: - Integrated VM/AA - Hold and retrieve (RFC system resources • upload of courtesy
• SAMoffice 8 Full IP configuration: 40 W
- Facility UM (Unified 3261) • Outband outcoming announcements by web
• SAMoffice 8 TDM configuration: 86 W
Messaging): - Call forwarding (RFC • speed dialling • facility to manage
• Voice2Email 3261) • forbidden numbers configuration releases
Max peak consumption: 165 W
• FAX2Email - Call transfer (RFC 3515/ - easy access to “trusted- • online and offline
• SMS2Email 3891) host” SIP remote user maintenance
Certifications - Integrated Hotel Services - Conference (DRAFT 00) - Voice mail • online alarm collection
• CE marking (Directive 1999 / 05/EC of • on phone and atten - Instant messaging (RFC - groups management in • accounting and CDR
EC: ETSI EN 300 386; EN 55022; EN dant console 3428 partial) “forking SIP” (RFC 3261) - Web Personal Provisio-
55024; EN 61000-3-2; EN 61000-3-3; • Web Hotel on browser - Video-call (RFC2327) mode ning
EN 60950) • Link with external PMS - Multi-linearity - service management - Multi-site Management:
• Interoperability with Hyper-way network - Call recording: - DTMF transmission/re- with interaction through • alarm
(SAMIP® platforms network) Telecom Italia Lab. • ASAP call recorder ception (RFC 3261/2833) traditional user: • accounting
• PSTN interface (ETSI TBR-21) • call forwarding - SNMP- TRAP Services
• ISDN-PRA interface (ETSI TBR-4; ETS • call transfer (RFC 1157) support
300102; ETS 300125)
• ISDN-BRA interface (ETSI TBR-3; ETS
300102; ETS 300125)
• Caller ID (ETS 300 778-1)
• Environmental tests (ETS EN 300 019 SAMIP® systems are designed and manufactured in SELTA’s plants in Italy
class 3.2 in use) performed by SELTA Lab

info@selta.com
SELTA S.p.A. selta.com

Headquarters 29010 Cadeo (PC), Italy, Via Emilia 231 Tel. +39 052350161 Fax +39 05235016333
Head Offices 64018 Tortoreto (TE), Italy, Via Nazionale km 404,500 Tel. +39 0861772511 Fax +39 0861772555
00155 Roma (RM), Italy, Via Andrea Noale 351 Tel. +39 062291879 Fax +39 0622709440