BUREAU OF FIRE PROTECTION

CITIZEN’S CHARTER
2020 (1st Edition)
BUREAU OF FIRE PROTECTION

CITIZEN’S CHARTER

2020 (1st Edition)

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I. MANDATE

The Bureau of Fire Protection was created by virtue of RA 6975 primarily to perform the following functions:

1. Be responsible for the prevention and suppression of all destructive fires on:
a. Building, houses and other structures;
b. Forest;
c. Land transportation vehicles and equipment;
d. Ships and vessels docked at piers or wharves anchored in major sea ports;
e. Petroleum industry installations;
f. Plane crashes; and
g. Other similar activities

2. Be responsible for the enforcement of the Fire Code of the Philippines and other related laws;

3. Shall have the power to investigate all causes of fires and if necessary, file the proper complaint with the city or provincial
prosecutor who has jurisdiction over the case;

4. In the time of national emergency, all elements of the BFP shall upon direction of the President, assist the AFP in meeting
the national emergency; and

5. Shall establish at least one (1) fire station with adequate personnel, firefighting facilities and equipment in every provincial
capital, city and municipality subject to standard rules and regulations as maybe promulgated by.
II. VISION

A modern fire service fully capable of ensuring a fire safe nation by 2034.

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II. MISSION

We commit to prevent and suppress destructive fires, investigate its causes, enforce Fire Code and other related laws,
respond to man-made and natural disasters and other emergencies.

III. SERVICE PLEDGE

We commit to:

1. Ensure public safety.

2. Promote economic development through the prevention and suppression of all kinds of destructive fires.

3. Enforce all laws, rules and regulations to ensure adherence to standard fire prevention and safety measure.

4. All applicants or requesting parties who are within the premises of the office or agency concerned prior to the end of
official working hours and during lunch break shall be attended to.

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 LIST OF SERVICES
BUREAU OF FIRE PROTECTION NATIONAL HEADQUARTERS (BFP-NHQ) OFFICE

Internal Services
Laboratory Examination of Collected Evidence from Fire Scene (Forensic Chemistry, Electrical Engineering and 8
Dactyloscopy)
Providing Services for Appearance as Expert Witness to any Court and Presentation of Evidence 11
Transfer of Custody/Turnover/ Return of Examined Evidence to the Requesting Party 13
Formal Investigation of Administrative Cases 15

External Services
Application for FO1 and NUP, Promotion (NOR, Officers, NUP), Training (NOR, Officers), Local/International 19
Trainings
Provision of Medical/Dental/Physical Therapy/Psychological Consultation/Treatment 23
Dispensing of Maintenance Drugs 25
Request for Fire Incident Certification 27
Request for Fire Clearance Certificate 31

REGIONAL AND PROVINCIAL/DISTRICT FIRE OFFICE

External
Filing of Verified Protest/Appeal Re: Action(s) or Findings Resulting from the Conduct of Fire Safety 36
Inspection/Building Plan Evaluation
Processing of Application for Medical Reimbursement Claim, Death/Survivorship Benefits, and Total Permanent 40
Physical Disability (TPPD) Benefits
Processing of Application for BFP Scholarship Program 48

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FIRE STATION OR LONE DISTRICT FIRE OFFICE
External and Frontline Services

Fire Safety Evaluation Clearance (FSEC) Application – Regular (Simple) 51

Fire Safety Evaluation Clearance (FSEC) Application – Regular (Complex) 61
Fire Safety Evaluation Clearance (FSEC) Application – Process at OSCP 70
Fire Safety Inspection Certificate (FSIC) Application for Certificate of Occupancy – Regular (Simple) 82
Fire Safety Inspection Certificate (FSIC) Application for Certificate of Occupancy– Regular (Complex) 90
Fire Safety Inspection Certificate (FSIC) Application for Certificate of Occupancy – Process at OSCP 99
Fire Safety Inspection Certificate (FSIC) Application for New Business with Valid FSIC Issued During Occupancy 109
Permit Stage
Fire Safety Inspection Certificate (FSIC) for New Business Permit without Valid FSIC for Occupancy Issued and 116
with Occupancy Certificate Not Filed After Nine (9) Months from Issuance
Fire Safety Inspection Certificate (FSIC) Application for Business Renewal 124
Fire Safety Inspection Certificate (FSIC) Application for Business Renewal without Valid FSIC or Expired FSIC / 133
with Existing Violation of the Fire Code / Included in the Negative List
Issuance and Service of Notice to Comply (NTC) Procedure 142
Issuance and Service of Notice to Correct Violation (NTCV) Procedure 149
Issuance and Service of Abatement Order (AO) Procedure 159
Issuance and Service of Closure Order (Due to Non-payment of Administrative Fine) Procedure 168
Issuance and Service of Closure Order (Due to Expiration of Abatement Order) Procedure 175
Implementation of Closure Order 182
Processing of Request for the Conduct of Fire Drill and Issuance of Fire Drill Certificate 184
Processing of Request for the Issuance of Fire Safety Clearance - Conveyance of Hazardous Materials and 186
Chemicals in Cargo Vehicle

Feedback and Complaints Mechanism 190

BFP National Headquarters Directory 192
BFP Regional Office Directory 196
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Bureau of Fire Protection National Headquarters (BFP-NHQ)

Internal Services

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1. Laboratory Examination of Collected Evidence from Fire Scene (Forensic Chemistry, Electrical
Engineering and Dactyloscopy)

This service provides scientific and technical assistance to Fire/Arson Investigators by providing laboratory analysis of the submitted
evidence

Office or Division: Arson Laboratory Service

Classification: Highly-Technical
Type of Transaction: G2G – Government to Government
Who may avail: Fire/Arson Investigators

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. Evidence Submission Form (Any of the ff):
A. Flammable Substance (BFP-QSF-
ALS-005 Rev.01(05.30.19))
B. Electrical Analysis (BFP-QSF-ALS- Downloadable from BFP Website: http://bfp.gov.ph/als-forms/
006 Rev.01(05.30.19))
C. Fingerprinting (BFP-QSF-ALS-007
Rev.01(05.30.19))
2. Spot Investigation Report (BFP-QSF-FAID-
002 Rev.ØØ(06.21.18)) Downloadable from BFP Website: http://bfp.gov.ph/faid-forms/

3. Evidence Collection Sketch (Floor Plan with

Fire/Arson Investigator
labels and legends)

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4. Photographs Fire/Arson Investigator

CLIENT STEPS AGENCY ACTIONS FESS TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Accomplishes and 1. Receives the 15 mins Laboratory Customer
submits Evidence submitted request Relations Officer (CRO)
Submission Form with and evaluate the
complete requirements completeness and
personally or thru correctness of
couriering services. requirements.
2. Assigns an
Evidence Control
(E.C.) No. and
2. Secures a receiving Laboratory Customer
forward the evidence 5 mins
copy with control number. Relations Officer (CRO)
and requirements to
the concerned
examiners. None
3. Processes and
examines the
evidence. The result
of the analysis will
3. Waits for the release of be prepared and
10-15 Days Laboratory Examiner
the results. signed by the
examiners, Chief,
ALS and Chief
Directorial Staff
(CDS).
4. Claims the results at Releases the results Laboratory Customer
5 mins
the laboratory. to the requesting Relations Officer (CRO)
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party. For clients
outside Metro
Manila, unclaimed
laboratory results
after 30 days will be
sent thru registered
mail.
TOTAL FEES TO BE TOTAL
TOTAL:
PAID: PROCESSING TIME
None 15 Days, 25 mins

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2. Providing Services for Appearance as Expert Witness to any Court and Presentation of Evidence
This service provides scientific and technical assistance to the judicial courts and quasi-judicial bodies regarding the submitted
evidence to the laboratory
Office or Division: Arson Laboratory Service
Classification: Highly-Technical
Type of Transaction: G2G – Government to Government
Who may avail: Judicial courts and quasi-judicial bodies

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. Court Subpoena Court

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. The subpoena or court 1. The Customer
order shall be delivered Relations Officer
to the laboratory. (CRO) will receive
the subpoena or Customer Relations Officer
None 5 mins
court order and will (CRO)
be forwarded to the
concerned
examiners.

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 2. Examiners shall
prepare all the
documents and
2. Wait for the scheduled evidence (if
-- Examiners/ Chief, ALS
hearing. necessary) and shall
appear before the
court on the
scheduled date.
TOTAL FEES TO BE TOTAL
TOTAL:
PAID: PROCESSING TIME
None 5 mins

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3. Transfer of Custody/Turnover/ Return of Examined Evidence to the Requesting Party

This service caters the requests for return of examined evidence to the requesting party for legal purposes.

Office or Division: Arson Laboratory Service

Classification: Simple
Type of Transaction: G2G – Government to Government
Who may avail: Fire/Arson Investigators

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. Letter Request for Transfer of
Custody/Turnover/ Return of Examined
Evidence to the Requesting Party indicating the Fire/Arson Investigator
fire incident and description of evidence
requested for return
CLIENT STEPS AGENCY ACTIONS FESS TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. The requesting party 1. The Customer None 5 mins Customer Relations Officer
will submit a written Relations Officer (CRO)
request indicating the (CRO) will receive
request for return of the request letter
evidence and reason and will forward to
thereof. the Evidence
Custodians.

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2. Wait for the schedule 2. The Evidence 5 days Evidence Custodian
of release date. Custodians will
retrieve the
requested evidence
from the evidence
room. Necessary
documents shall
also be prepared for
records purposes.

TOTAL FEES TO BE TOTAL

TOTAL:
PAID: PROCESSING TIME
None 5 days, 5 mins

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4. Formal Investigation of Administrative Cases

The Hearing Office in BFP NHQ is a Quasi-Judicial Body tasked to conduct formal investigation of cases involving BFP personnel.

Office or Division: Hearing Office, BFP National Headquarters

Classification: Highly Technical

Type of Transaction: G2C/G2G

Who May Avail: Organic BFP personnel, DILG

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. Formal Charge Internal Affairs Service
2. Notice to Answer Hearing Office
3. Answer Respondent
4. Preliminary Hearing Conference Hearing Office and parties
5. Formal Trial/Submission of Position Paper Hearing Office and parties
6. Position Paper/Formal Investigation Respondent and IAS
7. Notice of Hearing Clerk of Court, Hearing Office
8. Decision / Resolution Hearing Office and Office of the C, BFP
9. Comment (in case of Appeal) Hearing Office and Office of the C, BFP

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 PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Submit Answer to Docket admin case and None Immediately upon
Formal Charge notify respondent of receipt of Formal Hearing Office staff
formal charge Charge

Notify parties of Pre- Clerk of Court, Hearing

Hearing Conference Office

Conduct of Pre- None

NONE At least 1 day
1 day Chief, Hearing Office,
Hearing Conference Clerk of Court,
Stenographer, IAS and
Respondent
Conduct of Formal None Within 30 days IAS and Respondent
Investigation through unless period is
submission of Position extended
Paper
Conduct of Formal None Within 30 days Chief, Hearing Office
Investigation through unless period is
Formal Trial extended

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 Decision None Within 30 days upon Chief, Hearing Office
receipt of Formal and C, BFP
Investigation Report,
unless extended by the
disciplining authority or
his authorized
representative
2. Filing of Motion for Motion for None Within 15 days upon Respondent
Reconsideration Reconsideration receipt of Decision
Resolution None 30 days upon receipt Hearing Office
of Motion for
Reconsideration
Implementation of None After lapse of period to Concerned BFP
Decision file MR (within 15 days Offices/Directorates
from receipt of
Decision)
3. Request for TSN Certified Transcript of 20 pesos per page All parties concerned
Notes before filing of MR;
10 pesos per page
after filing of MR

TOTAL FEES TO TOTAL

TOTAL:
BE PAID PROCESSING TIME
20 pesos/10 pesos 152 days
per page

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Bureau of Fire Protection National Headquarters (BFP-NHQ)

External Services

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5. Processing of Applications for FO1 and NUP, Promotion (NOR, Officers, NUP), Training (NOR, Officers),
Local/International Trainings

This service caters the requests for return of examined evidence to the requesting party for legal purposes.

Service Name: Application for FO1 and NUP, Promotion (NOR, Officers, NUP),
Training (NOR, Officers), Local/International Trainings

Description of Service: Medical/Dental/Neurological/Psychological Examination as

requirement for entry to service, promotion and training

Office or Division: Office of the Health Service

Classification: Highly-Technical

Type of Transaction: G2C, G2G

Who May Avail: All

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

Medical/Dental/PT Record/Psychological Pre- Health Service
Assessment form
Prescription form Health Service

Laboratory/Dental/ Xray/ECG results Private or Government Clinics/Hospitals

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 PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Accomplish the 1. Validate the None 3 mins. Duty Nurse
Medical/Dental form and completeness of the
include all laboratory submitted form.
results.

2. Taking of vital signs, 2. Duty Nurse will facilitate None 7 mins. Duty Nurse
height and weight with said step.
BMI and Visual
Acuity/Color Blind test.

3. Proceed to Dental Unit 3. Dental Nurse will endorse None 1 min. Dental Nurse and
for Dental profiling. applicant/trainee/promotable Dental Officer
to Dental Officer.

3.1 Dental Officer will None 4 mins. Dental Officer

perform Dental examination
and issue
certification/clearance to the
client.
4. After receiving 4. After accomplishing of PT None 5 mins. Physical Therapist
signature of Dental Record Form, Physical
Officer, client to proceed Therapist will perform
to Physical Therapy and Neurological Testing and
Rehabilitation Unit for the will sign in the said form
Neurological examination. upon completion.

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4. Client to proceed to 4.1 Duty Nurse will forward None 2 mins. Duty Nurse and
Medical Officer for the form of applicant/trainee/ Medical Officer
conduct of Physical and promotable to Medical
Medical Evaluation. Officer for initial evaluation
of results.
4.2 Medical Officer will None 5 mins. Medical Officer
perform physical
examination to client.

4.3 If there will be None 5 mins. Medical Officer

compliance with the
laboratory results or if there
is a need to secure other
medical clearances the
client must complete and
submit said results back to
Health Service for re-
evaluation before receiving
signature of Medical Officer.

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5. Client will be endorsed 5. Client will answer None 5 mins. Psychologist
to Psychologist to Psychological Pre-
undergo Pre-Assessment. Assessment Questionnaire
for the Psychologist to
evaluate and if there is a
need for the client to be
referred to for further
evaluation or to a
Psychiatrist.

6. Client will receive 6. If the Medical Officer None 2 mins. Pharmacist

medicines from Pharmacy prescribes medicine, client
Unit. will proceed to Pharmacy
Unit to receive medicines
and to sign at the logbook.

7. Client will photocopy 5. Duty Nurse will take one None 3 mins. Duty Nurse
sets of the Medical Form copy from client for record
along with the medical keeping and will also be the
results for dry seal. one to provide dry seal.
TOTAL FEES TO BE TOTAL
TOTAL:
PAID PROCESSING TIME
NONE 42 mins.

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6. Provision of Medical/Dental/Physical Therapy/Psychological Consultation/Treatment
Maintenance of general safety and management of possible work-related illness.

Office or Division: Office of the Health Service

Classification: Highly-Technical
Type of Transaction: G2C, G2G
Who May Avail: All

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. Referral form Health Service

2. Laboratory/Dental/ Xray/ECG results Private or Government Clinics/Hospitals

PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Accomplishment of 1. Validate the None 3 mins. Duty Nurse
Medical Form completeness of the
submitted form

2. Taking of vital signs 2. Duty Nurse will facilitate None 2 mins. Duty Nurse
said step

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3. Client to proceed to 3. Medical Officer will None 5 mins. Medical Officer
Medical Unit for perform medical evaluation
evaluation. to client.

3.1 If there is a need for None 2 mins. Medical Officer

client to see other units of
the Health Service for
evaluation, Medical Officer
will fill out a referral form
(Dental, Physical Therapy
and Psychology) for client
to present.

4. Client to seek 4.Dentist/Physical None 5 mins. Dentist/Physical

Dental/Physical Therapist/ Psychologist will Therapist/Psychologist
Therapy/Psychology further evaluates client and Medical Doctors from
evaluation. if it still needs to seek private/government
consultation with specialist, institutions.
a referral form will be
issued.
TOTAL FEES TO BE TOTAL
TOTAL:
PAID PROCESSING TIME
None 17 mins.

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7. Dispensing of Maintenance Drugs
Maintenance of general safety and management of possible work-related illness.

Service Name: Dispensing of Maintenance Drugs

Description of Service: Health program that will prevent development of diseases among its personnel.
Office or Division: Office of the Health Service
Classification: Highly-Technical
Type of Transaction: G2C, G2G
Who May Avail: All

Checklist of Requirements: Where to Secure

Prescription Form Medical Officer, Private or Government
PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Client will secure 1. Medical Officer will issue None 5 mins. Medical Officer
prescription form. prescription form and
endorse client to
Pharmacist.

2. Enrollment of Client to 2. Pharmacist will validate None 3 mins. Pharmacist

Health Club. the information provided by
the client.

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3. Client medical 3. Medical Officer will None 5 mins. Medical Officer
evaluation. perform a thorough medical
evaluation of the client and
will keep a record of the
form.

4. Client will receive 4. Pharmacist will dispense None 2 mins. Pharmacist

medicines from needed medicines to client.
Pharmacist.

5. Client will log at the 5. Pharmacist to monitor the None 1 min. Pharmacist
Patient Registry Form for list and inventory of
DOH Maintenance medicine supplies.
medicines Access
Program.
TOTAL FEES TO BE TOTAL
TOTAL:
PAID PROCESSING TIME
None 16 mins.

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8. Request for Fire Incident Certification
Request for Fire Incident Certification.

Office or Division: Fire Arson Investigation Division - Directorate for Intelligence and
Investigation (FOR National Headquarters ONLY)
Classification: Simple / Complex
Type of Transaction: G2C / G2B / G2G
Who May Avail: Fire Victims (For Affected Structure/s)
CHECKLIST OF REQUIREMENTS: WHERE TO SECURE
REQUIREMENTS FOR FIRE INCIDENT
CERTIFICATION (Insurance Claim)
Letter Request*
Latest BIR (duly received)
Lease Contract
Business Permit
*** Insurance Policy
*** Affidavit of Fire Loss
*** Completed Final Investigation Report
*** Additional Requirements if needed
REQUIREMENTS FOR FIRE INCIDENT
CERTIFICATION (Reconstitution/Renewal/
Termination of Business)
Letter Request*
Latest BIR (duly received)
Lease Contract
Business Permit

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 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. All client/s who intends to request 1. Designated Records None 10-20mins Records
for Fire Incident Certification must Management Officer (RMO) will ask Management
bring a Letter of Request for release the client to log-in at Visitor's Officer (RMO)
of Fire Incident Certification. (Stating logbook and determines client
details of fire case and purpose of concern. Receives the Letter of
the request) Request for release of Fire Incident
Certification. (if there's any)

2. The Records Management

Officer (RMO) will validate if
reported fire case by the client is
under FAID - DII BFP National
Headquarters' jurisdiction.

2.1 If reported fire case is

under FAID - DII BFP National
Headquarters' jurisdiction, RMO will
ask the client/s to bring a copy of all
necessary documentary
requirements needed in the
processing of FIC.

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 2.2 If reported fire case is not
under FAID - DII BFP National
Headquarters' jurisdiction, RMO will
advise the client/s to proceed to
concerned Regional/City/District/
Municipal BFP office/s which has
jurisdiction over the fire case.

2. The Client/s shall bring all the 3. For validated fire case/s under
necessary documentary the jurisdiction of FAID - DII BFP
requirements needed. National Headquarters', RMO will
advise the client to wait for a phone
call on updates regarding the
schedule for pick-up of the
requested Fire Incident
Certification.
4. A member of the Investigating One (1) day Fire Arson
Team (FAI) will prepare the Fire Investigator (FAI)
Incident Certification to be reviewed
and signed by Chief, Fire Arson
Investigation Division.
3. The Client/s shall wait for a 5. The Records Management Within Five (5) Records
phone call from the RMO of FAID - Officer (RMO) will notify the client/s Working days Management
DII if requested document is ready that the requested document is Officer (RMO)
for release. ready for release and to bring any
Government issued ID to claim the
certification.

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 4. The Client/s shall bring any 6. The Records Management 5-10 mins Records
government issued ID to claim the Officer (RMO) will collect and Management
fire clearance certification. photocopy the government issued Officer (RMO)
ID; record and include the
photocopied ID in the record of the
request for filing.

5. The Client/s shall receive the Fire 7. The Records Management

Incident Certification. Officer (RMO) will release the Fire
Incident Certification to the client.

TOTAL
TOTAL: TOTAL FEES TO BE PAID PROCESSING
TIME

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9. Request for Fire Clearance Certificate
Release of Fire Clearance Certificate.

Service Name: Request for Fire Clearance Certificate

Description of Service: Release of Fire Clearance Certificate

Office or Division: Fire Arson Investigation Division - Directorate for Intelligence and
Investigation (FOR National Headquarters ONLY)
Classification: Simple / Complex

Type of Transaction: G2C / G2B / G2G

Who May Avail: Fire Victims (For Structure of Fire Origin)

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

REQUIREMENTS FOR FIRE CLEARANCE
CERTIFICATE (Gov't Requisite / Loss Claims)
1. Letter Request*
2. Completed Final Investigation Report (For
ACCIDENTAL FIRES ONLY)

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 Fees to be Processing Person
Client Steps Agency Action
Paid Time Responsible
1. All client/s who intends to request 1. Designated Records Management None 10-20mins Records
for Fire Clearance Certificate must Officer (RMO) will ask the client to Management
bring a Letter of Request for release log-in at Visitor's logbook and Officer (RMO)
of Fire Clearance Certificate. (Stating determines client concern.
details of fire case and purpose of the Receives the Letter of Request for
request) release of Fire Clearance
Certificate. (if there's any)

2. The Records Management Officer

(RMO) will validate if reported fire
case by the client is under FAID -
DII BFP National Headquarters'
jurisdiction.

2.1 If reported fire case is under

FAID - DII BFP National
Headquarters' jurisdiction,
RMO may request client/s to
bring additional documents if
needed.

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 2.2 If reported fire case is not
under FAID - DII BFP
National Headquarters'
jurisdiction, RMO will advice
the client/s to proceed to
concerned
Regional/City/District/
Municipal BFP office/s which
has jurisdiction over the fire
case.
2. The Client/s shall bring the 3. For validated fire case/s under the
additional documentary requirements jurisdiction of FAID - DII BFP
(if there's any). National Headquarters', RMO will
advice the client to wait for a phone
call on updates regarding the
schedule for pick up of the requested
Fire Clearance Certificate.
4. A member of the Investigating One (1) day Fire Arson
Team (FAI) will prepare the Fire Investigator
Clearance Certificate to be reviewed (FAI)
and signed by Chief, Fire Arson
Investigation Division.

3. The Client/s shall wait for a phone 5. The Records Management Officer Within Five (5) Records
call from the RMO of FAID - DII if (RMO) will notify the client/s that the Working days Management
requested document is ready for requested document is ready for Officer (RMO)
release. release and to bring any Government
issued ID to claim the certification.

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 4. The Client/s shall bring any 6. The Records Management Officer 5-10 mins Records
government issued ID to claim the (RMO) will collect and photocopy the Management
fire clearance certificate. government issued ID; record and Officer (RMO)
include the photocopied ID in the
record of the request for filing.
5. The Client/s shall receive the Fire 7. The Records Management Officer
Clearance Certificate. (RMO) will release the Fire
Clearance Certificate to the client.
TOTAL
TOTAL FEES
TOTAL: PROCESSING
TO BE PAID
TIME

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Regional, Provincial and District Fire Office

External Services

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1. Filing of Verified Protest/Appeal Re: Action(s) or Findings Resulting from the Conduct of Fire Safety
Inspection/Building Plan Evaluation
Any party aggrieved by the action(s) or findings which are results from the conduct of fire safety inspection/building plan evaluation
of the City/Municipal Fire Marshal may challenge the same by filing a VERIFIED PROTEST to the Office of the Provincial Fire Marshal,
as the case may be, within five (5) days from receipt of a notice (Notice to Comply) or order. In case the action to be protested is
rendered by a Provincial Fire Marshal, the same shall be filed before the Office of the Regional Director.

Any request for reconsideration, request for extension of time to comply, and such other matters pertaining to the issued notice or
order shall be treated as a protest, hence shall conform to the requirement as to form herein prescribed and pay the corresponding
protest fee. Release of Fire Clearance Certificate.

Office or Division: Regional/Provincial Office (Fire Safety Enforcement Division/Section)

Classification: Highly Technical

Type of Transaction 1. Government To Citizen (G2C) 2. Government To Business Entity (G2B)

Who may avail: Business Owner, Contractor or Business Entity

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE:

The verified protest shall contain the following information:

1. the name and address of the protestant/appellant; Business Owner, Contractor or Business Entity
2. the notice or order being protested/appealed; Local Fire Station
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3. the name and office address of the fire marshal who issued the notice
or order; and/or such other matters and information pertinent and
relevant to the proper resolution of the protest/appeal;

4.certified true copy of the notice or order subject of the protest/appeal;

5. duly notarized affidavit; Business Owner, Contractor or Business Entity

6. certification under oath that:
(1) protestant/appellant has not theretofore commenced any action
or filed any claim involving the same issues in any court, tribunal or
quasi-judicial agency and to the best of his knowledge, no such other
action or claim is pending therein;
Business Owner, Contractor or Business Entity
(2) if there is such other pending action or claim, a complete
statement of the present status thereof;

(3) and if he should thereafter learn that the same or similar action
or claim has been filed or is pending

7. Official Receipt of Protest/Appeal Fee Local Fire Station

FEES TO BE PERSON
CLIENT STEPS AGENCY ACTIONS PROCESSING TIME
PAID RESPONSIBLE
1. Fill-out request/ application
1. Receive and record the maximum of ten (10) Customer Relations
form for the filing of protest/ None
accomplished form. minutes Officer (CRO)
appeal.

2. Proceed to FCA for Fire 2. Assess the FCF and issue maximum of ten (10) Fire Code Fees
None
Code Fees (FCF) assessment. Order of Payment Slip (OPS) minutes Assesor

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 3. Collect the payment and issue maximum of ten (10)
3. Pay the assessed fees
Official Receipt (OR) minutes
a. certified true copy of Php 350.00 (for every
notice/order; document requested
to be certified) Collecting Agent
b. protest fee; (or) Php 500.00 (for every
filing of protest)
c. appeal fee Php 1000.00 (for
every filing of appeal)
Chief, Fire Safety
4. Evaluate and issue the Enforcement Unit
maximum of ten (10)
certified true copy of notice/ (FSEU)
minutes
order. City/Municipal Fire
Marshal
4. Claim the certified true copy 5. Record the release of maximum of ten (10) Customer Relations
None
of notice/order. notice/order and OR. minutes Officer (CRO)

5. Upon completion of the

requirements on the filing of a
protest/appeal, forward the
necessary documents at the
Regional/Provincial Office.

6. Require an ID for the

maximum of ten (10) Customer Relations
6. Fill-out the record/logbook. issuance of visitor's pass and None
minutes Officer (CRO)
endorse to the concerned office

38
 7. Received the letter and
7. Proceed and forward the Staff, Fire Safety
evaluate the completeness if the maximum of ten (10)
documents at the Fire Safety None Enforcement
documents of the verified minutes
Enforcement Office. Division/Section
protest/appeal.

Staff, Fire Safety

8. Claim the received copy of 8. Release and record the filing maximum of ten (10)
None Enforcement
letter. of protest/appeal. minutes
Division/Section

9. Issue a directive to the lower

unit to submit the profile and
other pertinent documents of the
case. Chief, Fire Safety
Enforcement
maximum of fifteen (15) Division/Section/
10. Review of the case. None
days Regional
Director/Provincial
Fire Marshal
11. Issuance of resolution/
decision of the verified protest to
the protestant/appellant.

9. Receive the resolution/

decision from the Regional/
Provincial Office.
TOTAL FEES TO TOTAL
TOTAL:
BE PAID PROCESSING TIME
Php 850.00 15 days, 1 hour and
Total:
(minimum) 20 minutes
39
2. Processing of Application for Medical Reimbursement Claim, Death/Survivorship Benefits, and Total
Permanent Physical Disability (TPPD) Benefits
Filing of documentary requirements for the Medical Reimbursement, Death/Survivorship Benefits, and Total Permanent Physical
Disability (TPPD) for the grant and processing of benefit claims

Office or Division: Morale and Benefits Section, Admin Division

Classification: Complex
Type of Transaction: G2C and G2G
Who May Avail: All bonafide members of BFP/Concerned Legal Beneficiaries

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

MEDICAL REIMBURSEMENT (Note: Shall be
filed within 60 days after the date of discharge
from the hospital):
1. Endorsement from Provincial Level Provincial Office

2. Application Letter Claimant

3. Personal Data Sheet (PDS) Can be downloaded at (http://csc.gov.ph/2014-02-21-08-28-23/pdf-

files/category/183-personal-data-sheet-csc-form-212-revised-2005.html)
4. Service Record Station, Provincial and Regional Level, Personnel Record Section)

5. Medical Certificate Attending Physician

40
6. Clinical Abstract: (a)1) Short history;(b) Hospital where the claimant was confined/hospitalized
Pertinent PE findings; (c) Laboratory
Examinations; (d) Diagnosis; (e)Medications;
(f)Name/signature/license number of MD
7. Investigation Report Station and Provincial IIS for approval by PFM
8. Statement of Account with PhilHealth PhilHealth
Deduction
9. Original Official Receipts Hospital and Medication Bills

10. Authenticated Copy of Leave Applied Prepared by Station Admin (Signatories are from Station, Provincial and
Regional Level)
11. Certificate of Duty Status (Signed by the C, Station, Provincial and Regional Level (ATTN: Personnel Record Section)
Admin & C, Personnel certified by the Fire
Marshal)
CHECKLIST OF REQUIREMENTS: WHERE TO SECURE
Requirements for Death Claims through the
Confirmation of Regional Claims Adjudication
Committee (RCAC) Resolution)
1. Endorsement Provincial and Regional Level
2. Latest accomplished Personal Data Sheet Station or Regional Office 4A (ATTN: Personnel Record Sec)
(PDS) of BFP Personnel w/picture)
3. Death Certificate with original receipt Philippine Statistics Authority (PSA)

4. Investigation Report Station and Provincial IIS for approval by PFM

5. Certificate of Legal Beneficiaries Regional Office 4A (ATTN: Morale and Benefits Sec)

41
6. Service Record Station, Provincial and Regional Level, Personnel Record Section

7. Authenticated Copy of Original and Latest Personal copy or may be secured from BFP Records Offices
Appointment
CHECKLIST OF REQUIREMENTS: WHERE TO SECURE
Requirements for Death Claims (Gratuity,
Burial, 5 Years Monthly Pension, Death and
Survivorship Claims)
1. Endorsement Provincial and Regional Level
2. Regional Claims and Adjudication Morale and Benefits Section
Committee (RCAC) Resolution
3. ID of the spouse (photocopy), if married claimant
ID of parents (photocopy), if single

4. Death Certificate with original receipt Philippine Statistics Authority (PSA)

5. Investigation Report Station and Provincial IIS for approval by District/Provincial Fire Marshal

6. Certificate of Legal Beneficiaries Morale and Benefits Section

7. Service Record Station, Provincial and Regional Level, Personnel Record Section)

8. Authenticated Copy of Original and Latest Personal copy or may be secured from BFP Records Offices
Appointment

42
 CHECKLIST OF REQUIREMENTS: WHERE TO SECURE
Requirements for Special Financial Assistance
(died in line of duty)
1. Endorsement Provincial and Regional Level
2. Death Certificate or Spot Investigation Philippine Statistics Authority (PSA)/ Station (ATTN: Investigator
Report
3. Marriage Certificate (*if married)/ Marriage Philippine Statistics Authority (PSA)
Contract of Parents (*If single)
4. Service Record Station, Provincial and Regional Level, Personnel Record Section
5. Latest Pay Slip Station/Provincial/Regional Level, Finance Section

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

Requirements for Death Claims (Terminal
Leave Claim)
1. Endorsement Provincial and Regional Level
2. Landbank ATM Account Information Form Landbank ATM Account Information Form available at the Office of Morale and
along with colored photocopy of landbank ATM Benefits Section
Card with signature over printed name of the
claimant
3. Latest Personal Data Sheet (PDS) with Personnel Record Sec, if deceased
latest picture (must have ISO number with
signature and date of accomplishment for
every page)
4. Regional Claims and Adjudication Morale and Benefits Sec
Committee (RCAC) Resolution
5. Investigation Report Station and Provincial IIS for approval by PFM
6. Death Certificate Philippine Statistics Authority (PSA)
43
7. Certificate of Legal Beneficiaries Morale and Benefits Sec
8. Itemize Leave Record Prepared by Station Admin (Signatories are from Station, Provincial and
Regional Level)
9. Application for Leave signed by the Prepared by Station Admin (Signatories are from Station, Provincial and
beneficiary Regional Level)
10. Certificate of Monetization Cert. of Monetization (Provincial Office, Regional Office (ATTN: Finance
Section)
11. Updated Service Record Station, Provincial Office, Regional Office, Personnel Record Section)

12. Original Appointment and Latest Personal copy or may be secured from BFP Records Offices
Appointment
CHECKLIST OF REQUIREMENTS: WHERE TO SECURE
13. No Money Property Accountability (NMPA) NMPA (station Level; signatories thru chammel)
Clearance SAO Forms from Station, Provincial and Regional Level, Supply Accountable
-SAO Forms Section (SAS)
-Certificate of Badge Return Cert. of Badge Return, Supply Accountable Section (SAS)
-Notarized Affidavit of Undertaking Affidavit of Undertaking, Copy available at Morale and Benefits Section

14. Statements of assets and Liabilities and Personnel Record Section

net Worth as of Last day of Service
15. Latest Pay Slip Finance Section
16. Certificate of Last Payment Certificate of Last Payment at Provincial Office to be evaluate and signed by PD
and Regional Disbursement Officer (Office of Finance Section, BFP Regional
Office 4A
17. Certificate of Deletion of Check Will be provided by NHQ
18. Certificate of cancellation of Check If any-will be provided by NHQ

44
 CHECKLIST OF REQUIREMENTS: WHERE TO SECURE
Requirements for TPPD
1. Letter of Application Claimant
2. Endorsement Provincial and Regional Level
3. Investigation Report Station and Provincial IIS for approval by D/PFM
4. Service Record Station, Provincial and Regional Level, Personnel Record Section
5. Medical Certificate Medical Officer
6. Clinical abstract Attending Physician
7. Original Appointment
8. Latest appointment with “Permanent” status
9. Certificate of Duty Status Station, Provincial Office, Regional Office, Personnel Record Section
10. Certificate of Non-Pending Case Station, Provincial and Regional Level, Prosecution Section

45
 PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Submit three (3) 1. Perusal and verification of None 1 hour Morale and
sets of required submitted documents and ensure its Benefits Section
documents for completeness.
Claim

2. Forward the submitted documents None 21 days Morale and

to Chief, EMS (Medical Officer) for Benefits Section
further evaluation of the Official Receipts
of Medicines, medical supplies used,
Medical Abstract/Certificate (For Medical
Reimbursement Case only);

3. Forward to Prosecution Section

the submitted investigation report for
further evaluation

4. Schedule the date of Deliberation

(Approval of the Notice of Deliberation).
Morale and
Issue/Disseminate a NOTICE OF None
Benefits Section
MEETING to all members of RCAC and
adjudicate the claim

46
 5. RCAC convenes and deliberates
the claim application and subsequently
prepare a Resolution of the deliberation
None RCAC Members
(granted or denied) and have it signed by
the Chairman of the Committee and all
RCAC Members.
6. Forward the copy of Resolution
with the attached requirements to the
Regional Director for his approval or
disapproval (In case of denial of the Morale and
None
claim, the applicant may submit a Motion Benefits Section
for Reconsideration to the Regional
Director within (10) days from the date of
receipt of the notice of denial)
7. Make an endorsement letter for
the submission of documentary
requirements along with the RCAC Morale and
None 5 minutes
resolution to the BFP NHQ (ATTN: PWS) Benefits Section
for signature by the Regional Director.

2. Wait for the 8. Submit the Claimant’s Folder to None Liaison

Notice of Approval/ BFP-NHQ for processing Officer/Claimant
Disapproval through
a Bureau Order

TOTAL FEES TO TOTAL

TOTAL:
BE PAID PROCESSING TIME
None 16 days

47
3. Processing of Application for BFP Scholarship Program
Filing and processing of Application for BFP Scholarship Program for and in behalf of the surviving qualified children of the deceased
or permanently-incapacitated BFP Personnel.
Office or Division: Morale and Benefits Section, Admin Division
Classification: Complex
Type of Transaction: G2C
Who May Avail: All qualified children (below 21 Years Old) of BFP Deceased Personnel and Retired BFP Personnel
under Total Permanent Physical Disability (TPPD)

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. BFP Application for Scholarship Form Regional Office, Morale and Benefits Section
2. Birth Certificate of the child/ren Philippine Statistics Authority (PSA)
3. Death Certificate of the deceased personnel or TPPD order for Philippine Statistics Authority (PSA)/ Regional Office, Morale
the retired personnel and Benefits Section
4. Two (2) pieces 2x2 pictures
5.Certification of enrollment Obtained from the school where the dependent-student
currently enrolled
6.Official Receipts of enrollment (for private school enrollees if
payment has been made)
7. School Identification Card
8. Report of Grades or Transcript of Records

48
 FEES TO BE PERSON
CLIENT STEPS AGENCY ACTIONS PROCESSING TIME
PAID RESPONSIBLE
1. Submit two (2) 1. Perusal and verification of NONE 10-15 minutes Morale and
folders with tabbing of submitted documents and ensure its Benefits Section
all the required documents completeness.

2. Make an Endorsement Letter NONE 5 minutes Morale and

of the said application to the Chief, Benefits Section
BFP (Attn: AIS, BFP-NHQ) for
processing
3. Have it initialed by the Chief, NONE 5-10 minutes Morale and
MBS and Chief, Admin Division, and Benefits Section
signed by the Regional Director
4. Transmit the application to NONE Indefinite Liaison Officer
BFP-NHQ for processing and
approval
2. Wait for the approval, 5. Upon approval of the NONE Indefinite BFP-NHQ
upon approval Receives Resolution, prepare notice for the
notice from the Chairman, signature of the Chairman, Ad Hoc
Ad Hoc Committee, BFP- Committee, BFP-NHQ informing the
NHQ the approval of the parent of the client the approval of
scholarship. the scholarship thru mail;
6. Filing of documents. NONE 2 minutes Morale and
Benefits Section
TOTAL FEES TO TOTAL
TOTAL:
BE PAID PROCESSING TIME
NONE 32 minutes

49
Fire Station or Lone District Fire Office

External and Frontline Services

50
1. Fire Safety Evaluation Clearance (FSEC) Application - Regular (Simple)
A document issued by the BFP as a prerequisite for the grant of Building Permit by the Office of Building Official having
jurisdiction upon determination that the evaluated plans are compliant with Republic Act 9514 and its Revised Implementing
Rules and Regulations.

Office: Fire Station or Lone District Fire Office

Classification: A. Simple Transaction

Refers to applications for any of the following structures whose floor area
does not exceed 1,500 square meters:
1) Single dwelling residential building of not more than three floors/storey,
2) Commercial buildings of not more than two (2) floors/storey,
3) Renovation within a mall with issued building permit, and
4) Warehouse storing non-hazardous substance.

Processing Time: Three (3) working days

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

51
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application form for Fire 1 original copy
Safety Evaluation Clearance (FSEC) Fire Station/ Lone District Fire Office

Architectural documents 3 original copies

Civil documents 3 original copies
Electrical documents 3 original copies
Mechanical documents 3 original copies
Signed and sealed by the Designer/ Contractor
Plumbing documents 3 original copies
Electronics documents 3 original copies
Sanitary documents 3 original copies
Fire Protection documents 3 original copies
Cost Estimate of the building including 1 original copy
labor cost duly notarized Signed and sealed by the Designer/Contractor
Fire Safety Compliance Report (FSCR), 1 set of original copy
if required Fire Safety Practitioner

Fire Safety Clearance for Welding, 1 original copy

Cutting, and Other Hot Work Operations Business Entity/ Contractor/ Owner
(if required)

52
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Completely fill-out 1. Issue a queuing number
necessary information in and application form and
the application form. instruct the applicant to
complete the necessary
information.

2. Submit the filled-out 2. Receive from the applicant

application form and the all documents
required documents in the required in the checklist
checklist of requirements. of requirements.

3. Check the completeness of

the submitted documents.

53
4. Record to the Official Log
Sheet the name of applicant Customer Relations Officer
and owner of the (CRO)
establishment, the time and
date of application.
(In case of lacking
requirements, the CRO shall
immediately return the
application to the applicant 10 Minutes
together with the FSEC
Application Disapproval
Form for compliance.)

5. Endorse the bill of

materials/ cost estimate to
Fire Code Assessor (FCA)
for assessment of fire code
fees/taxes.

54
3. The applicant shall wait 6. Compute the fire 1. Application
for the queuing number code fees/taxes. Fee: Php200
to be called by the Fire Code
Assessor (FCA) 2. One-tenth of
for the release of one per centum
Order of Payment. (0.1%) of the
verified estimated
value of the
building but 10 Minutes Fire Code Assessor
not more than (FCA)
Php50,000.00

Formula:
Verified
estimated
value
x 0.1%;
Payment
should be
< Php50,000.00
Example
Computation:

Example 1)
Verified
estimated amount
= 51,000,000

FC fees =
(0.1*51,000,000)
/100 = 51,000

55
4. Receive the Order of 7. Call the applicant’s queuing
Payment Slip (OPS). number and issue the Order of FC fees > 50,000
Payment Slip (OPS) to the Therefore, FC
applicant. fees = 50, 000
only

Example 2)
5. The applicant shall 8. Call the applicant’s queuing Verified
present and pay the number. estimated amount
assessed amount indicated = 25,000,000
in the OPS to the Fire Code
Collecting Agent (FCCA). FC fees = (0.1 *
25,000,000)/100
= 25,000
Fire Code Collecting Agent
6. Receive the Official 9. Receive payment from FC fees < 50,000 (FCCA)
Receipt (OR) applicant and issue Official 10 Minutes
Receipt (OR), then compile Therefore FC
copy of fees = 25,000
OR.

56
7. Present the OR 10. Require the applicant to
to the CRO. present original copy of the
OR.

5 Minutes

(Agency Action CRO

Step 10 to Step
12)

8. Receive the 11. Check copy

Claim Stub. of OR and record to the
Official Log Sheet the
amount paid, OR Number,
and Date of Payment, then
issue Claim Stub to applicant.

57
12. Endorse the application
documents together with the
required sets of building plans
as the case may be to Chief
Fire Safety Enforcement
Section/Unit CRO
(FSES/FSEU).

13. Assign Building Plan

Evaluator (BPE) who will Chief Fire Safety
review/ evaluate the plans Enforcement Section/ Unit
and specifications. 15 Minutes (FSES/FSEU)

14. Review/ evaluate building

plans and accomplish Fire
Safety Checklist, FSEC or
Notice of Disapproval (NOD)
for FSEC as the case may 1 ½ Days
be, and make appropriate Building Plan Evaluator
Maximum (BPE)
recommendations/ findings. from the date of
application.

58
15. Review/ evaluate the
recommendations/ findings of
BPE and recommends to
City/Municipal Fire Marshal
(C/MFM) or District Fire
Marshal (for lone District
Fire Office) the issuance of Chief
2 Hours FSES/FSEU
FSEC or NOD for FSEC as
the case may be.

16. Make the final City/Municipal Fire Marshal

review/evaluation of the (C/MFM) or District Fire
Chief FSES/ FSEU’s Marshal
recommendation for 2 Hours (for Lone District
disposition. Fire Office)

17. Approve/ disapprove,

and sign three (3) copies of
FSEC or
NOD (for FSEC) as C/MFM or District Fire
the case maybe. Marshal
20 Minutes (for Lone District
Fire Office)

18. Endorse application

documents to the CRO.

59
 19. Record in the Official Log
Sheet the FSEC or NOD as
the case may be, number,
date approved, name of
applicant/owner and name of
establishment, OR number
and amount paid. Provide
duplicate copy of FSEC or 10 Minutes
NOD to the designated
Records Custodian.

9. Acknowledge in the 20. Release FSEC or NOD as

logbook and claim the the case may be, and other
FSEC/ NOD. pertinent documents to
applicant or authorized CRO
representative upon
presentation of Claim Stub.

Endorse one (1) set of plan to

5 Minutes
the BO as well as duplicate
copy of FSEC, FSC or NOD
as the case may be.

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures.

Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications and design analysis per building
prepared by its Engineer/ Architect-of-Record and Fire Safety Practitioner.

60
2. Fire Safety Evaluation Clearance (FSEC) Application - Regular (Complex)
A document issued by the BFP as a prerequisite for the grant of Building Permit by the Office of Building Official having jurisdiction
upon determination that the evaluated plans are compliant with Republic Act 9514 and its Revised Implementing Rules and
Regulations.

Office: Fire Station or Lone District Fire Office

Classification: A. Complex Transaction (Processing within seven (7) days)

Applicable to all types of occupancies (e.g. Assembly, Educational, Day Care, etc.) except for the
following:
1. Simple structures/buildings whose floor area does not exceed
1,500 square meters:

a.) Single dwelling residential not more than three (3) storeys in height
b.) Commercial building not more than two (2) storeys in height
c.) Renovation to a mall with issued building permit; and
d.) Warehouse storing non-hazardous materials.

2. Special structures (e.g. Aerodrome facilities, fixed guideway transit and passenger rail
systems, wind turbine energy generating facilities, etc.)

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity

61
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application form for
Fire Safety Evaluation Clearance
1 original copy Fire Station/ Lone District Fire Office
(FSEC)
Architectural documents 3 original copies
Civil documents 3 original copies
Electrical documents 3 original copies
Mechanical documents 3 original copies Signed and sealed by the Designer/Contractor
Plumbing documents 3 original copies
Electronics documents 3 original copies
Sanitary documents 3 original copies
Fire Protection documents 3 original copies
Cost Estimate of the building
including labor cost duly notarized 1 original copy Signed and sealed by the Designer/Contractor

Fire Safety Compliance 1 set of original copy

Fire Safety Practitioner
Report (FSCR), if required

Fire Safety Clearance for

Welding, Cutting, and Other Hot 1 original copy Business Entity/ Contractor/ Owner
Work Operations (if required)

62
 PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Completely fill-out 1. Issue a queuing number
necessary information in and application form and
the application form. instruct the applicant to
complete the necessary
information.

2. Submit the filled-out 2. Receive from the

application form and the applicant all documents
required documents in the required in the
checklist of requirements. checklist of
requirements.

3. Check the completeness

of the submitted documents.

63
4. Record to the Official Log
Sheet the name of applicant Customer
and owner of the Relations Officer
establishment, the time 10 Minutes
(CRO)
and date of application.
(In case of lacking
requirements, the CRO
shall immediately return the
application
to the applicant together
with the FSEC Application
Disapproval Form for
compliance.)

5. Endorse the bill of

materials/ cost estimate to
Fire Code Assessor (FCA)
for assessment of fire code
fees/taxes.

64
3. The applicant shall wait 6. Compute the fire 1. Application
for the queuing number code fees/taxes. Fee: Php200
to be called by the Fire Code
Assessor (FCA) 2. One-tenth of one
for the release of per centum (0.1%) of
Order of Payment. the verified estimated
value of the building
but not more than Fire Code
Php50,000.00 Assessor
10 Minutes
(FCA)
4. Receive the Order of 7. Call the applicant’s
Formula: Verified
Payment Slip (OPS). queuing number and issue
estimated value
the Order of Payment Slip
x 0.001; Payment
(OPS) to the applicant.
should be
<
Php50,000.00

Example
5. The applicant shall 8. Call the applicant’s Computation:
present and pay the queuing number.
assessed amount indicated Example 1)
in the OPS to the Fire Code Verified
Collecting Agent (FCCA). estimated amount
= 51,000,000

FC fees = Fire Code

(0.1*51,000,000) Collecting Agent
/100 = 51,000
10 Minutes
(FCCA)

65
6. Receive the Official 9. Receive payment from
FC fees > 50,000
Receipt (OR) applicant and issue Official
Receipt (OR), then compile Therefore, FC fees =
copy of 50, 000 only
OR.
Example 2)
Verified
estimated amount
7. Present the OR 10. Require the applicant to = 25,000,000
to the CRO. present original copy of the
OR. FC fees = (0.1 *
25,000,000)/100
= 25,000
8. Receive the 11. Check copy FC fees < 50,000 5 Minutes
Claim Stub. of OR and record to the
Official Log Sheet the Therefore FC (Agency Action CRO
amount paid, OR Number, fees = 25,000 Step 10 to Step
and Date of Payment, then 12)
issue Claim Stub to
applicant.

66
12. Endorse the application
documents together with the
required sets of building
plans as the case may be to
Chief, Fire Safety
Enforcement Section/Unit CRO
(FSES/FSEU).

13. Assign Building Plan

Evaluator (BPE) who will Chief Fire
review/ evaluate the plans Safety
and 15 Minutes Enforcement
specifications. Section/ Unit
(FSES/FSEU)

14. Review/ evaluate

building plans and
accomplish Fire Safety
Checklist, FSEC or Notice
of Disapproval (NOD) for 5 ½ Days
FSEC as the case may be, Maximum Building Plan
and make appropriate from the date of Evaluator
recommendations/ findings. application (BPE)

67
15. Review/ evaluate the
recommendations/ findings
of BPE and recommends to
City/Municipal Fire Marshal
(C/MFM) or District Fire
Marshal (for lone District
Fire Office) the issuance of Chief
2 Hours FSES/FSEU
FSEC or NOD for FSEC as
the case may be.

16. Make the final City/Municipal

review/evaluation of the Fire Marshal
Chief FSES/ FSEU’s (C/MFM) or
recommendation for 2 Hours District Fire
disposition. Marshal
(for Lone District
Fire Office)
17. Approve/ disapprove,
and sign three (3) copies of
FSEC or
NOD (for FSEC) as C/MFM or
the case maybe. District Fire
20 Minutes Marshal
18. Endorse application (for Lone District
Fire Office)
documents to the CRO.

68
 19. Record in the Official
Log Sheet the FSEC or
NOD as the case may be,
number, date approved,
name of applicant/ owner
and name of establishment,
OR number and amount
paid. Provide duplicate 10 Minutes
copy of FSEC or NOD to
the designated Records
Custodian.
9. Acknowledge in the 20. Release FSEC or NOD
logbook and claim the FSEC/ as the case may be, and
NOD. other pertinent
documents to applicant or CRO
authorized representative
upon presentation of Claim
Stub.
Endorse one (1) set of plan
5 Minutes
to the BO as well as
duplicate copy of FSEC,
FSC or NOD as the case
may be.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures.
Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications and design analysis per building
prepared by its Engineer/ Architect-of-Record and Fire Safety Practitioner.

69
3. Fire Safety Evaluation Clearance (FSEC) Application - Process at OSCP

A document issued by the BFP as a prerequisite for the grant of Building Permit by the Office of Building Official having
jurisdiction upon determination that the evaluated plans are compliant with Republic Act 9514 and its Revised Implementing
Rules and Regulations.

Office: One Stop Shop for Construction Permitting (OSCP)

Simple Transaction
Transaction processed within three (3) days - applicable to the following
types of building whose floor area does not exceed 1,500 square meters:
Classification:
1) Single dwelling residential building not more than 3 storey,
2) Commercial building not more 2 storey,
3) Renovation to a mall with issued building permit, and
4) Warehouse storing non-hazardous materials.

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity

70
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Unified
1 original copy One-Stop Shop for Construction Permitting
Application Form (UAF) or application form for
Fire Safety Evaluation Clearance (FSEC) (OSCP)

REQUIRED DOCUMENTS
Note: includes design plans, calculations and
specifications
Architectural documents 3 original copies
Civil documents 3 original copies
Electrical documents 3 original copies
Mechanical documents 3 original copies
Plumbing documents 3 original copies Signed and sealed by the Designer/Contractor
Electronics documents 3 original copies
Sanitary documents 3 original copies
Fire Protection documents 3 original copies
Cost Estimate of the building including labor cost 1 original copy Duly prepared by the Designer/Contractor and duly
duly notarized notarized by the owner.
Fire Safety Compliance 1 set of original copy Fire Safety Practitioner
Report (FSCR), if required
Fire Safety Clearance for Welding, Cutting and 1 original copy Business Entity/ Contractor/ Owner
Other Hot Work Operations (if required)
Copy of valid professional 1 photocopy Professionals
licenses

71
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submit the filled-out Unified 1. Receive from the OBO
Application Form (UAF)/ BFP Monitoring Officer and
Application Form and complete acknowledge in the routing slip
4 sets of documentary the receipt of all the documents
requirements at the receiving required in the checklist of
window of OSCP. requirement.
2. Record the details of all the
documents required in the
checklist of requirement in the
BFP logbook.
3. Forward all the documents
required in the checklist of
requirement to the BFP
Liaison Personnel (BLP) for
transmittal to the Fire Station.

Note: Plan evaluation can be

done in the OSCP backroom
depending on the availability
of BFP personnel. Customer Relations
Officer/ Fire Code
Assessor
20 Minutes
(CRO/FCA)

72
4. Transmit all the documents
required in the checklist of
requirements to
the Chief, FSES for the
designation of Building Plan
Evaluator (BPE).

Note: Transmittal of documents

shall be done twice a day.
Application filed on or before
11:30 AM shall be transmitted to BFP Liaison
the Fire Station before noon, 30 Minutes from
Personnel
while those filed on or before its cut-off time
(BLP)
3:00 PM shall be transmitted to
the Fire Station before 3:30 PM.

5. Assign Building Plan

Evaluator (BPE) who will review/
evaluate the submitted design
plans, calculations and its Chief Fire Safety
specifications in the checklist of Enforcement
requirements. 15 minutes Section/ Unit
(FSES/FSEU)

73
6. Evaluate the design plans,
calculations & its specifications
of the required documents and
provide necessary findings &
recommendations reflected in
the Fire Safety Checklist (FSC)
1 ½ Days Building Plan
and prepare either FSEC or
Maximum from the Evaluator (BPE)
Notice of Disapproval (NOD).
date of
application.

7. Review/evaluate the
recommendations/ findings of
BPE and recommend to
City/Municipal Fire Marshal
(C/MFM) or District Fire
Marshal (for Lone District Fire
2 Hours Chief
Office)
FSES/FSEU
the issuance of FSEC or
NOD as the case may be.

8. Make the final

review/evaluation of the Chief
FSES/ FSEU’s
recommendation for appropriate 2 Hours
disposition.

74
9. Approve/ disapprove, and
sign three (3) copies of FSC
for FSEC or FSC for NOD as
the case may be.
Provide/assign
the corresponding control
number intended for the
application.
City/Municipal
Note: In both cases of Fire Marshal
approval or disapproval, all 3 (C/MFM) or
sets of plans shall bear the District Fire
name and signature of the 20 Minutes Marshal
(for Lone District
Fire Marshal and shall
Fire Office)
be stamped either (Agency Action
“APPROVED” or Step 9 to Step
“DISAPPROVED”. 10)
It shall also indicate the
checklist
number and date; FSEC
number and date as the case
may be.

75
10. Endorse back all the
documents required in the
checklist of requirements,
including the 3 sets of FSC for
FSEC or FSC for NOD as the
case may be, to the BLP for
transmittal
to the CRO at the C/MFM or DFM
OSCP.
11. Transmit back all the
documents required in the
checklist of requirements,
including the 3 sets of FSC for
FSEC or FSC for NOD as the BFP Liaison
case may be, to the CRO at the 30 Minutes Personnel
OSCP. (BLP)
12. Receive from BLP all the
documents required in the
checklist of requirements,
including the FSC for FSEC or
FSC for NOD as the case may
be.
13. Endorse to the OBO
Monitoring Officer the 3 sets of
plans only if it is CRO/FCA
approved for review and 15 Minutes
approval.

76
14. Record in the logbook the
details of the transmitted
documents.
One-tenth of
For approved application, one per
assess the Fire Code
Construction Tax due to the centum (0.1%)
owner/ applicant in of the verified
coordination with the OBO and estimated
accomplish the Order of value of the
Payment Slip (OPS) and building but
endorse to the OBO. not more than
Php50,000.00
Note: This is to be done
through sharing of information Formula:
for purposes of determining Verified
whichever the higher value estimated
between BFP or OBO; the value
higher value shall be the basis
of assessment to be reflected x 0.001;
in the OPS. Payment
should be
<
Php50,000.00
10 Minutes
Example 1)
Verified
estimated amount CRO/ FCA
= 51,000,000

77
 15. In cases of disapproved
application, all the documents FC fees =
required (0.1*51,000,000)
/100 = 51,000
in the checklist of requirements,
including the FSC for NOD shall FC fees > 50,000
immediately endorse to the OBO
for the speedy information to the Therefore FC
client about the status of the fees = 50, 000
application. only

Example 2)
Verified
estimated amount
2. Present the claim stub and 16. Issue the Order of Payment = 25,000,000
receive the OPS. Slip (OPS) together with OBO.
FC fees = (0.1 * 10 Minutes
25,000,000)/100
= 25,000

FC fees < 50,000

Therefore FC
fees = 25,000

78
3. The applicant shall pay the 17. Receive the amount due for
assessed amount indicated in the BFP through the Cashier,
the OPS to the Fire Code issue the corresponding OR to
Collecting Agent (FCCA) the applicant through the
Cashier, keep a copy of the
receipt and record in the OPS
and logbook the
details of the payment.
Fire Code
Collecting Agent
10 Minutes (FCCA)

18. Endorse to the CRO/FCA

the OPS for the details to be
reflected in the FSC and FSEC.

19. Receive and reflect the

details of the payment in the
FSC and FSEC.
20. Record in the Official Log
Sheet the FSEC or NOD as the
case may be, number, date
approved, name of
applicant/owner and name of 10 Minutes
establishment, OR number and
amount paid.

79
 21. Release the
FSC and its FSEC
or FSC and its NOD as the case CRO/FCA
may be to the OBO Releasing
Officer and the 3 sets of
required documents for proper
distribution to 5 minutes
Client, OBO and
BFP.

4. Claim and acknowledge the 22. Claim from the OBO

requirements mentioned in Releasing Officer at the
the FSC and the releasing releasing window the released
logbook for FSEC or if not FSC and its FSEC for the
compliant, the FSC and its NOD archiving BFP copy, the one
together with the applied (1) set mentioned in the
complete required documents as Checklist of
the case maybe. requirements or the
FSC and its NOD 15 minutes CRO/FCA
as the case may be.

80
 23. Transmit the documents
back to the Fire Station for
profiling the duplicate copy of
the FSC and its FSEC together
with the one (1) set mentioned
in the Checklist of requirements
or the FSC and its NOD
by the designated
Records Custodian. 30 Minutes BLP

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures.
Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications and design analysis per building
prepared by its Engineer/ Architect-of-Record and Fire Safety Practitioner.

81
4. Fire Safety Inspection Certificate (FSIC) Application for Certificate of Occupancy - Regular
(Simple)
A document issued by the BFP as a prerequisite for the grant of Certificate of Occupancy by the Office of the Building
Official upon determining that the required fire safety construction are in place, and fire protective and/or warning systems
are properly installed in accordance with the approved plans and specifications and in compliance with Republic Act 9514
and its Revised Implementing Rules and Regulations.

Office: Fire Station or Lone District Office

A. Simple Transaction
Refers to applications for any of the following structures whose
floor area does not exceed 1,500 square meters:
1) Single dwelling residential building of not more than three
Classification: floors/storey,
2) Commercial buildings of not more than two (2) floors/storey,
3) Renovation within a mall with issued building permit, and
4) Warehouse storing non-hazardous substance.

Processing Time: Three (3) working days

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity

82
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application form for Fire 1 original copy
Safety Inspection Certificate (FSIC)
Endorsement from the Office of Building 1 original copy Office
Fire of Building
Station or LoneOfficial
District(OBO)
Office
Official (OBO)
Certificate of Completion 1 original copy Contractor or Business Entity
Certified true copy of
assessment fee for OBO
1 original copy
securing Occupancy Permit from OBO

As-built plan, if necessary 1 original copy Owner, Contractor or Business Entity

Fire Safety Compliance

1 set of original copy
and Commissioning Report Fire Safety Practitioner
(FSCCR), if required

83
 PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Completely 1. Issue a queuing number and
fill-out and submit application form and instruct the
the application applicant to complete the
form. information.
2. Submit the filled- 2. Receive from the applicant all
out application documents required in the checklist
form and the of requirements.
required
documents in the
checklist of
requirements.
3. Check the completeness of the
submitted documents.

4. Record to the Official Log Sheet

the name of applicant, owner of the
establishment, the time and date
of application. (In case of lacking
requirements, the CRO shall
immediately return the application
to the applicant together with the
FSIC Application Disapproval Form
for compliance.) 10 Minutes Customer Relations
Officer (CRO)

84
3. The applicant 5. Endorse the Certificate of
shall wait for the Completion/ Certified True Copy of
queuing number Assessment Fee for securing
to be called by the Occupancy Permit from OBO to Fire
Fire Code Code Assessor (FCA) for
Assessor (FCA) assessment of fire code fees
for the release of
Order of Payment
Slip (OPS).

6. Compute the fire

code fees.

4. Receive OPS. 7. Call the applicant’s queuing Fire Code

number and issue the Order of Fifteen percent (15%) Assessor
of all fees charged by 10 Minutes
Payment Slip (OPS). (FCA)
LGU but in no case
shall be lower than
Php500.00

Example
5. The applicant 8. Call the applicant’s queuing Computation:
shall pay the number.
assessed amount
indicated in the Example 1) Fees charge
OPS to the Fire by the LGU / PEZA
Code Collecting = 10,000 Fire Code Collecting
Agent (FCCA). Agent (FCCA)
10 Minutes

85
6. Receive the 9. Receive payment from applicant Inspection Fee = (15%
Official Receipt and issue Official Receipt (OR), then *10,000) =
1,500
(OR). compile copy of OR
Inspection Fee
> 500

7. Present the OR 10. Require the applicant to present Therefore, Inspection fee =
to the CRO. original copy of the OR. 1,500

Example 2) Fees charge

by the LGU / PEZA
8. Receive the 11. Check copy = 2,000
Claim Stub. of OR and record to the Official Log
Inspection Fee = (15%
Sheet the amount paid, OR
*2,000) = 300
Number, and Date of Payment,
then Inspection Fee < 500
issue Claim Stub to applicant.
5 Minutes CRO
Therefore, Inspection fee =
500

12. Endorse the application

documents to Chief Fire Safety
Enforcement Section/Unit
(FSES/FSEU).

86
 13.Receive application documents 15 Minutes Chief Fire Safety
and retrieve FSEC and building Enforcement
plans with Fire Safety Checklist Section/ Unit
(FSC) or latest After Inspection (FSES/FSEU)
Report (AIR) as the case may be,
from the BFP Records Custodian to
be attached to the application, assign
Fire Safety Inspector and issue an
Inspection Order
9. Acknowledges 14. Proceed to the establishment Fire Safety
the IO and AIR. 1 ½ Days
and request acknowledgement of Maximum from the Inspector (FSI)
the IO from any responsible date of application
person in the building, structure or
facility. Conduct Fire Safety
Inspection and submit After-
Inspection Report (AIR) and
supporting documents to Chief,
FSES/FSEU with appropriate
findings and recommendations, such
as issuance of FSIC/No- tice of
Disapproval (NOD) for occupancy,
as the case may be. If the building
or establishment is already
occupied/operational, FSI shall
recommend issuance of Notice to
Comply (NTC) instead of NOD if
there is a violation of the Fire Code
and its RIRR.

87
15. Review/ evaluate the Chief
recommendations/ findings of FSI 2 Hours FSES/FSEU
and recommends to City/Municipal
Fire Marshal (C/MFM) or District Fire
Marshal (for Lone District
Fire Office) the issuance of FSIC,
NOD or NTC as the case may be.

16. Make the final review/evaluation

of the Chief FSES/ FSEU’s
recommendation for disposition.
17. Approve/ disapprove, and sign City/Municipal Fire
three (3) copies of FSIC/ NOD or Marshal (C/MFM)
NTC (for FSIC) as the case may be. 2 Hours or District Fire
Marshal
18. Forward application (for Lone District
documents to the CRO. Fire Office)

88
 19. Record in the Official Log Sheet
the FSIC/NOD/NTC as the case may 10 Minutes CRO
be the number date approved, name
of applicant/owner, name of
establishment, OR number and
amount paid. Provide duplicate copy
of FSIC/NOD/NTC to the designated
Records Custodian together the
application documents, retrieve FSEC
and building plans with Fire Safety
Checklist (FSC), After-Inspection
Report (AIR) for during construction
or latest After-Inspection Report (AIR)
as the case may be.

10. Acknowledge 20. Release FSIC/ NOD/NTC as the

in the logbook and case may be, to applicant or 5 Minutes
claim the FSIC/ authorized representative upon
NOD/NTC presentation of Claim Stub.
Endorse to OBO the duplicate copy
of FSIC/NOD/NTC
as the case may be.

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures

Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all approved submittals, test and
acceptable forms of all fire protection and life safety features, which shall form part of the “as built” documents turned over by
the contractor to the building owner.

89
5. Fire Safety Inspection Certificate (FSIC) Application for Certificate of Occupancy - Regular (Complex)
A document issued by the BFP as a prerequisite for the grant of Certificate of Occupancy by the Office of the
Building Official upon determining that the required fire safety construction are in place, and fire protective and/or
warning systems are properly installed in accordance with the approved plans and specifications and in compliance with
Republic Act 9514 and its Revised Implementing Rules and Regulations.
Office: Fire Station or Lone District Fire Office

A. Complex Transaction (Processing within seven (7) days)

Applicable to all types of occupancies (e.g. Assembly, Educational, Day Care, etc.)
except for the following:
1. Simple structures/buildings whose floor area does not exceed
1,500 square meters:
Classification:
a.) Single dwelling residential not more than three (3) storeys in height
b.) Commercial building not more than two (2) storeys in height c.) Renovation to
a mall with issued building permit; and
d.) Warehouse storing non-hazardous materials.

2. Special structures (e.g. Aerodrome facilities, fixed guideway transit and

passenger rail systems, wind turbine energy generating facilities, etc.)
1. G2C – Government to Citizen
Type of Transaction:
2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity

90
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application form for Fire

Safety Inspection Certificate (FSIC)
1 original copy Fire Station or Lone District Office

Endorsement from the Office

1 original copy Office of Building Official (OBO)
of Building Official (OBO)

Certificate of Completion 1 original copy Contractor or Business Entity

Certified true copy of assessment fee for

securing Occupancy Permit from OBO
1 original copy OBO

As-built plan, if necessary 1 original copy Owner, Contractor or Business Entity

Fire Safety Compliance

and Commissioning Report 1 set of original copy
Fire Safety Practitioner
(FSCCR), if required

91
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing number and
fill-out and submit the application form and instruct
application form. the applicant to complete the
information.
2. Submit the filled-out 2. Receive from the applicant all
application form and the documents
required documents in required in the checklist of
the checklist of requirements.
requirements.
3. Check the completeness of the
submitted documents.
4. Record to the Official Log
Sheet the name of applicant,
owner of the establishment, the
time and date of application. (In
case of lacking requirements,
the CRO shall immediately
return the application to the
applicant together with the FSIC
Application Disapproval Form
for compliance.)

92
3. The applicant shall wait 5. Endorse the Certificate of Customer Relations
for the queuing number Completion and Certified True Officer (CRO)
10 Minutes
to be called by the Fire Copy of Assessment Fee for
Code Assessor (FCA) securing Occupancy Permit from
for the release of Order of OBO to Fire Code Assessor
Payment Slip (OPS). (FCA) for assessment of fire
code fees.
6. Compute the fire
code fees.
Fire Code
Assessor
10 Minutes
4. Receive OPS. 7. Call the applicant’s queuing Fifteen percent (FCA)
number and issue the Order of (15%) of all fees
Payment Slip (OPS). charged by LGU
but in no case
shall be lower than
Php500.00
5. The applicant shall pay 8. Call the applicant’s queuing Example
the assessed amount number. Computation:
indicated in the OPS to the
Fire Code Collecting Agent
(FCCA). Example 1) Fees
charge by the LGU /
PEZA

93
6. Receive the Official 9. Receive payment from = 10,000 10 Minutes Fire Code
Receipt (OR). applicant and issue Official Collecting Agent
Inspection Fee = (FCCA)
Receipt (OR), then compile copy (15% *10,000) =
of 1,500
OR.
Inspection Fee
7. Present the OR to the 10. Require the applicant to > 500
CRO. present original copy of the OR.
Therefore, Inspection
8. Receive the 11. Check copy fee = 1,500
Claim Stub. of OR and record to the Official
Log Sheet the amount paid, Example 2) Fees
OR Number, and Date of charge by the LGU /
PEZA
Payment, then = 2,000
issue Claim Stub to applicant.
Inspection Fee =
12. Endorse the application (15% *2,000) =
documents to Chief Fire Safety 300 5 Minutes CRO
Enforcement Section/Unit (FSES/
FSEU). Inspection Fee
< 500

Therefore, Inspection
fee = 500

94
13.Receive application
documents and retrieve FSEC
and building plans with Fire
Safety Checklist (FSC) or latest
After Inspection
Report (AIR) as the case may
be, from the BFP
Records Custodian to be
attached to the application, Chief Fire Safety
assign Fire Safety Inspector and Enforcement
15 Minutes Section/ Unit
issue an Inspection
Order. (FSES/FSEU)

95
9. Acknowledges the IO 14. Proceed to the
and AIR. establishment and request
acknowledgement of the IO
from any responsible
person in the building, structure
or facility. Conduct Fire Safety
Inspection and submit After-
Inspection Report (AIR) and
supporting documents to Chief,
FSES or FSEU with appropriate
findings and recommendations,
such as issuance of FSIC/
Notice of Disapproval (NOD) for
occupancy, as the case may be. 5 ½ Days Fire Safety
If the building or establishment is Maximum from the Inspector (FSI)
date of application
already occupied/ operational,
FSI shall recommend issuance of
Notice to Comply (NTC) instead
of NOD if there is a violation
of the Fire Code and its
RIRR.

96
15. Review/ evaluate the
recommendations/ findings of
FSI and recommend to
City/Municipal Fire Marshal
(C/MFM) or District Fire
Marshal (for Lone District
Fire Office) the issuance of
FSIC, NOD or NTC as the case Chief
may be. 2 Hours
FSES/FSEU
16. Make the final
review/evaluation 2 Hours
City/Municipal
of the Chief, FSES/ FSEU’s Fire Marshal
recommendation for disposition. (C/MFM) or
District Fire
17. Approve/ disapprove, and
20 Minutes Marshal
sign three (3) copies of FSIC/
(for Lone District
NOD or NTC (for Occupancy)
Fire Office)
as the case may be.
18. Forward application
documents to the CRO

97
 19. Record in the Official Log
Sheet the FSIC/NOD/NTC as the
case may be the number date
approved, name of applicant/
owner, name of establishment,
OR number and amount paid.
Provide duplicate copy of
FSIC/NOD/NTC to the
designated Records Custodian
together the application
documents, retrieve FSEC and
building plans with Fire Safety
Checklist (FSC), After-Inspection
Report (AIR) for during
construction or latest After-
Inspection Report (AIR) as the 10 Minutes
case may be.
10. Acknowledge 20. Release FSIC/ NOD/NTC as
in the logbook and claim the the case may be, to applicant or
FSIC/ NOD/NTC authorized representative upon
presentation of Claim Stub.
Endorse to OBO the duplicate CRO
copy of FSIC/ NOD/NTC as the 5 Minutes
case may be.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures
Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all approved submittals, test and
acceptable forms of all fire protection and life safety features, which shall form part of the “as built” documents turned over by
the contractor to the building owner.

98
6. Fire Safety Inspection Certificate (FSIC) Application for Certificate of Occupancy - Process at OSCP
A document issued by the BFP as a prerequisite for the grant of Certificate of Occupancy by the Office of the
Building Official upon determining that the required fire safety construction are in place, and fire protective and/or
warning systems are properly installed in accordance with the approved plans and specifications and in compliance with
Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: One-Stop Shop for Construction Permitting (OSCP)

A. Simple Transaction
Refers to applications for any of the following structures whose
floor area does not exceed 1,500 square meters:
1) Single dwelling residential building of not more than three floors/storey,
2) Commercial buildings of not more than two (2) floors/storey,
Classification: 3) Renovation within a mall with issued building permit, and
4) Warehouse storing non-hazardous substance.

Processing Time: Three (3) working days

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

99
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application form for Fire
Safety Inspection Certificate (FSIC) or
Unified Application Form (UAF) 1 original copy One-Stop Shop for Construction Permitting

Endorsement from the Office of Building

1 original copy Office of Building Official (OBO)
Official (OBO)

Certificate of Completion 1 original copy Contractor or Business Entity

Certified true copy of

assessment fee for
1 original copy OBO
securing Occupancy Permit from OBO

As-built plan, if necessary 1 original copy Owner, Contractor or Business Entity

Fire Safety Compliance

1 set of original copy
and Commissioning Report Fire Safety Practitioner
(FSCCR), if required

100
 PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Submit the filled-out 1. Receive from the OBO
Unified Application Form Monitoring Officer and
(UAF)/ BFP Application Form acknowledges the routing slip
and complete 4 sets of the receipt of all the
documentary requirements at documents required in the
the receiving window checklist of requirement.
of OSCP.
2. Record the details of all
the documents required in Customer
the checklist of requirement Relations Officer/
in the BFP logbook. 10 Minutes Fire Code
Assessor
3. Forwards all the (CRO/FCA)
documents required in the
checklist of requirement to
the BFP Liaison
Personnel (BLP) for
transmittal to the Fire Station.
Note: The BLP shall verify to
the OBO for JOINT
INSPECTION TEAM (JIT)
schedule in the conduct of
joint inspection.

101
4. Transmit all the
documents required in the
checklist of
requirements to the Chief, BFP Liaison
FSES for the designation of 30 Minutes Officer
Fire Safety Inspector (FSI). (BLP)
5. Receive all the
documents required in the
checklist of requirements
and retrieve FSEC and its
building plans with Fire
Safety Checklist (FSC) and
the latest After-Inspection
Report (AIR) as the case
may be, from the BFP
Records Custodian to be Chief Fire
attached to the Safety
application, assign Fire 15 Minutes Enforcement
Safety Inspector and issue Section/ Unit
an Inspection Order duly (FSES/FSEU)
signed by the Fire Marshal.

102
2. Acknowledges the IO and 6. Receive the IO,
AIR. coordinate, conduct of joint
Fire Safety Inspection and
submit After-Inspection
Report (AIR) and supporting
documents to Chief,
FSES/Chief, FSEU with
appropriate findings and
recommendations, such as
issuance of FSIC or Notice of
Disapproval (NOD) for
occupancy, as the case may 1 ½ Days Maximum Fire Safety
be. from the date of Inspector
If the building or application (FSI)
establishment is already
occupied/ operational and
found out non-compliant
with the Fire Code & its
RIRR, FSI shall
recommend issuance of
Notice to Comply (NTC).

7. Review/evaluate the
recommendations/ findings of
FSI and recommends to
City/Municipal Fire Marshal
(C/MFM) or District Fire
Marshal (for Lone District
Fire Office) the issuance of Chief
2 Hours FSES/FSEU
FSIC or NOD or NTC as the
case may be.

103
8. Make the final
review/evaluation of the
Chief FSES/ FSEU’s
recommendation for
disposition.
9. Approve/ disapprove,
and sign three (3) copies
of FSIC/ NOD or NTC as
the case may be.

Provide/assign City/Municipal
Fire Marshal
the corresponding 2 Hours (C/MFM) or
control number District Fire
intended for the Marshal
application. (for Lone District
10. Forward the required Fire Office)
documents in the checklist of
requirements including three
(3) copies of FSIC/ NOD or
NTC as the case may be to
the BLP.
11. Transmit back all the
documents required in the
checklist of requirements,
including the three (3) copies
of FSIC/ NOD or NTC as the BFP Liaison
case may be, to the CRO at 30 Minutes Personnel
the OSCP. (BLP)

104
 12. Record in the logbook
the details of the transmitted Fifteen percent (15%)
documents. of all fees charged
by LGU but in no
For approved application, case shall be lower
assess the corresponding than Php500.00
Fire Safety Inspection Fee
due to the owner/ applicant Example
in coordination with the OBO Computation:
through sharing of
information.
Example 1) Fees
Note: This is to be done charge by the LGU /
through sharing of PEZA
information for purposes of = 10,000
determining whichever the
higher value between BFP Inspection Fee = (15%
or OBO; the higher value *10,000) =
1,500 Customer
shall be the basis of Relation Officer/
assessment to be reflected Fire Code
Inspection Fee 30 Minutes
in the OPS. > 500 Assessor
3. Present the claim stub and 13. Accomplish the Order of (CRO/FCA)
receive the OPS. Payment Slip (OPS) and Therefore, Inspection fee
endorse to the Building = 1,500
Official (BO).

105
4. The applicant shall pay the 14. Receive the OPS from the Example 2) Fees
charge by the LGU / 10 Minutes
assessed amount indicated in applicant through the OBO Fire Code
the OPS to the Fire Code Treasurer/ Casher, validate PEZA
= 2,000 (Agency Action Collecting Agent
Collecting Agent (FCCA) the authenticity of the OPS. (FCCA)
through OBO Treasurer/ Step 14 to Step
Inspection Fee = (15% 16)
Casher. *2,000) =
300

Inspection Fee
< 500

Therefore, Inspection fee

= 500

5. Receive the Official Receipt 15. Receive the amount due

(OR) through OBO Treasurer/ for the BFP through the
Casher. Cashier, issue the
corresponding OR to the
applicant through the
Cashier, keep a copy of the
receipt and record in the
OPS and logbook the details
of the payment.
16. Endorse to the CRO/FCA FCCA
the OPS for the details to
be reflected in the
FSIC.

106
 17. Receive and reflect/record
the details of the OR number
and amount paid, number,
date approved, name of
applicant/owner and name of
establishment in the FSIC and
at the official log sheet. 5 Minutes

6. Claim at the OBO 18. Release the FSIC or

5 Minutes
releasing window and NOD or NTC as the case CRO/FCA
acknowledge in may be to the OBO
the logbook for the receipt of Releasing Officer
the FSIC or NOD or NTC as the its corresponding documents
case maybe. for proper distribution to
Client, OBO and BFP.
19. Claim from the OBO
Releasing Officer at the 15 Minutes CRO/FCA
releasing window the
released FSIC or NOD or
NTC for archiving BFP copy
and the attached one (1) set
mentioned in the Checklist of
requirements as the case
may be.

107
 20. Transmit the documents
back to the Fire Station for
profiling the duplicate copy 30 Minutes BLP
of the FSIC and its one
(1) set mentioned in the
Checklist of requirements or
NOD or NTC as the case
maybe to the designated
Records Custodian.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures

Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all approved submittals, test and
acceptable forms of all fire protection and life safety features, which shall form part of the “as built” documents turned over by
the contractor to the building owner.

108
7. Fire Safety Inspection Certificate (FSIC) Application for New Business Permit with Valid FSIC
Issued During Occupancy Permit Stage
A document issued by the BFP as a pre-requisite for the issuance of Business or Mayor’s Permit, Accreditation for
Hospitals, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits and licenses
being issued by other government agencies valid for one (1) year from the date of issuance unless revoked/cancelled.

Office: Fire Station/Lone District or Business One Stop Shop (BOSS)

New Business with Valid FSIC issued during Occupancy Stage (Transaction processed within one
(1 day)

The FSIC issued during the Occupancy Permit stage is already suffi- cient as basis for issuance of the
FSIC for Business Permit, subject to the following conditions:
1. The nature of occupancy of the issued FSIC for occupancy is the same with that of the intended
purpose for business operation.
2. The Business Permit is filed within nine (9) months from the issuance of Certificate of
Occupancy.
Classification: 3. The location of the said business application shall be the same as what is indicated in the
Certificate of Occupancy.
4. The owner/applicant shall execute an Undertaking that from the time the of application for
Business Permit that there was no substantial changes made on the building/establishment from
the time that it was issued with FSIC for Occupancy Permit; if there is violation during validation
inspection, the business Permit is deemed automatically REVOKED.
5. That the owner/applicant shall pay the appropriate Fire Safety Inspection Fee for Business
Permit application.
1. G2C – Government to Citizen
Type of Transaction:
2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity

109
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application form for
FSIC if applied at Fire Station/Lone Fire Station/Lone District or Business One Stop
District or Unified Application Form 1 original copy
Shop (BOSS)
(UAF) if applied at BOSS

Certified True Copy of Valid 1 copy Office of Building Official (OBO)

Certificate of Occupancy

Assessment of Business Permit Fee/

Tax Assessment Bill from Business Business One Stop Shop (BOSS)/ Business
Processing and Licensing Office 1 original copy
Processing and Licensing Office (BPLO)
(BPLO)

Affidavit of Undertaking that there

was no substantial changes made 1 original copy Owner or Business Entity
on building/ establishment
Fire Safety Maintenance 1 set of original copy
Fire Safety Practitioner
Report (FSMR), if required

Copy of Fire Insurance, if 1 original copy Fire Insurance Company

necessary

110
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Completely fill-out necessary 1. Issue a queuing number
information in the application and application form and
form instruct the applicant to
complete the necessary
information.
2. Submit the filled-out 2. Receive from the applicant
application form and the all documents required in the
required documents in the checklist of requirements.
checklist of requirements.
3. Check the completeness of
the submitted documents.

4. Record to the Official Log

Sheet the name of applicant,
owner of the establishment, the
time and date of application. (In
case of lacking requirements,
the CRO shall immediately
return the application
to the applicant together
with the FSIC Application
Disapproval Form for
compliance).

111
3. The applicant shall wait for 5. Endorse the application to 10 Minutes Customer Relations
the queuing number to be the Fire Code Assessor (FCA) Officer (CRO)
called by the Fire Code for assessment.
Assessor (FCA) for the release
of Order of Payment Slip
(OPS).
6. Compute the fire code 1. Fifteen percent
fees/ taxes. (15%) of all fees
charged by LGU
4. Receive OPS. 7. Call the applicant’s queuing but in Fire Code
number and issue the Order of no case shall be Assessor
10 Minutes
Payment Slip (OPS). lower than (FCA)
Php500.00
5. The applicant shall pay the 8. Call the applicant’s Example
assessed amount indicated in queuing number. Computation:
the OPS to the Fire Code
Example 1) Fees
Collecting Agent (FCCA). charge by the LGU /
PEZA
6. Receive the Official 9. Receive payment from = 10,000
Receipt (OR). applicant and issue Fire Code
Official Inspection Fee = (15% Collecting Agent
*10,000) = 10 Minutes
Receipt (OR), then compile (FCCA)
copy of OR. 1,500

Inspection Fee
> 500
7. Present the OR to the CRO. 10. Require the applicant to
present original copy of the Therefore, Inspection
OR. fee = 1,500

112
8. Receive the Claim Stub. 11. Check copy of OR and Example 2) Fees
record to the Official Log Sheet charge by the LGU /
PEZA = 2,000
the amount paid, OR Number,
and Date of Payment, then Inspection Fee = (15% 5 Minutes
issue Claim Stub to applicant. *2,000) = 300

Inspection Fee < 500

Therefore, Inspection
fee = 500
12. Verify validity Certificate
of Occupancy and refer the CRO
2. If applicable,
application documents to
compute the
Chief Fire Safe- ty
appropriate fees in
Enforcement Section/Unit
accordance to
(FSES/FSEU) for issuance of
volume capacities 5 Minutes
FSIC for Business Operation.
provided in the
following:
a. Storage Fee b.
Conveyance Fee

113
 13. Review/ evaluate the
referral of CRO and forward
his/ her recommendation to
the City/ Municipal Fire
Marshal (C/MFM) or District Chief Fire Safety
Fire Marshal (for Lone Enforcement
District Fire Office) for issuance 2 Hours
Section/ Unit
of FSIC for Business (FSES/FSEU)
Operation.
14. Approve and sign three (3) City/Municipal
copies of FSIC for Business Fire Marshal
Operation and forward the (C/MFM) or
same to the CRO. 20 Minutes District Fire
Marshal (for
15. Record in the Official Log Lone District Fire
Sheet the FSIC Number, date Office)
approved and validity. Provide
duplicate copy of FSIC to the
designated BFP Records 10 Minutes
Custodian.
9. Present the Claim Stub, 16. Release the FSIC to the
acknowledge in the logbook and applicant or Authorized
claim the FSIC. Representative upon
presentation of the Claim Stub. CRO
Endorse copy of the FSIC to
the Business Processing and 5 Minutes
Licensing Office (BPLO).

114
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures
Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner, his/her fire safety practitioner or
authorized representative. This is a compilation of the maintenance and testing records kept by the building’s engineering and
maintenance department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit renewal, Certificate of
Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits or
licenses being issued by other government agencies.
Said report is required to private and public buildings, facilities and structures to be constructed, altered or modified, which by
reason of their use, size and height are required to install any or combination of the following: 1) wet standpipe system; 2)
automatic fire suppression system; and 3) automatic fire detection and alarm system

115
8. Fire Safety Inspection Certificate (FSIC) for New Business Permit without Valid FSIC for Occupancy
Issued and with Occupancy Certificate Not Filed After Nine (9) Months from Issuance

A document issued by the BFP as a pre-requisite for the issuance of Business or Mayor’s Permit, Accreditation for
Hospitals, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits and licenses
being issued by other government agencies valid for one (1) year from the date of issuance unless revoked/cancelled.

Office: Fire Station/Lone District Fire Office or Business One Stop Shop
(BOSS)

Classification: Fire Safety Inspection Certificate (FSIC) for New Business Permit without
Valid FSIC for Occupancy Issued and with Occupancy Certificate Not Filed
After Nine (9) Months from Issuance (Transaction processed within 3 days)

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

116
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application form for Fire 1 original copy Fire Station/Lone District or Business One
Safety Inspection Certificate (FSIC) if Stop
applied at Fire Station/ Lone District or Shop (BOSS)
Unified Application Form (UAF) if
applied at BOSS

Assessment of Business Permit Fee/ 1 original copy Business One Stop Shop (BOSS)/
Tax Assessment Bill from Business Business Processing and Licensing
Processing and Licensing Office (BPLO) Office (BPLO)

Copy of Fire Insurance, if necessary 1 original copy Fire Insurance Company

117
 PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Completely 1.Issue a queuing number and
fill-out necessary application form and instruct the
information in the applicant to complete the
application form information.
2. Submit the filled-out 2. Receive from the applicant the
application form and accomplished application form
the required documents along with the required sets of
in the checklist of documents.
requirements.
3. Check the completeness of the
submitted documents.

4. Record to the Official Log

Sheet the name of applicant,
owner of the establishment, the
time and date of application. (In
case of lacking requirements, the
CRO shall immediately return the
application to the applicant
together with the FSIC Application
Disapproval Form for 10 Minutes Customer Relations
compliance). Officer (CRO)

118
3. The applicant shall 5. Endorse the application to the
wait for the queuing Fire Code Assessor (FCA) for
number to be called assessment.
by the Fire Code
Assessor (FCA)
for the release of Order
of Payment Slip (OPS).

6. Compute the fire 1. Fifteen percent

code fees/taxes. (15%) of all fees
charged by LGU but
in no case shall be
lower than
Php500.00
4. Receive OPS. 7. Call the applicant’s queuing Example Fire Code
number and issue the Order of Computation: Assessor
10 Minutes
Payment Slip (OPS) Example 1) Fees charge (FCA)
by the LGU / PEZA
= 10,000
Inspection Fee = (15%
*10,000) =
1,500
5. The applicant shall 8. Call the applicant’s queuing
Inspection Fee
pay the assessed number. > 500
amount indicated in the
OPS to the Fire Code Therefore, Inspection fee
= 1,500
Collecting Agent
(FCCA) Example 2) Fees charge
by the LGU / PEZA
= 2,000
10 Minutes

119
6. Receive the 9. Receive payment from Inspection Fee = (15% Fire Code
*2,000) =
Official Receipt (OR) applicant and issue Official 300 Collecting Agent
Receipt (OR), then compile copy (FCCA)
Inspection Fee
of OR < 500
7. Present the OR 10. Require the applicant to Therefore, Inspection fee
to the CRO present original copy of the OR = 500

2. If applicable,
8. Receive the 11. Check copy compute the
Claim Stub of OR and record to the Official appropriate fees in
Log Sheet the amount paid OR accordance to volume
Number, and Date of Payment, capacities provided in CRO
the following: 5 Minutes
then issue Claim Stub to
a. Storage Fee b.
applicant. Conveyance Fee
c. Hotworks
Fee
12. Schedule the fire safety
inspection, assign Fire Safety Chief Fire Safety
Inspector (FSI), and issue an Enforcement
Inspection Order (IO) 20 Minutes Section/ Unit
(FSES/FSEU)

120
9. Acknowledges the IO 13. Proceed to the
and AIR. establishment and request
acknowledgement of the IO from
any responsible person in the
building, structure or facility.
Conduct validation of the tax bill
for possible uncollected Within one (1)
payment of fees/ taxes day
Fire Safety Inspector
prescribed under RA 9514 and (FSI)
IRR and conduct fire safety (Agency Action
inspection and immediately Step 13 to Step
prepare an After-Inspection 14)
Report (AIR) and recommend
for issuance of FSIC for
business. Before leaving the
premises, establishment/
building owner, occupant, or any
duly authorized representative
shall acknowledge the After-
Inspection Report (AIR) and
furnished with a copy.
14. Submit a copy of the AIR to
FSI
the Chief, FSES/Chief, FSEU.

121
15. Review/ evaluate the findings
of FSI and recommend to the
City/Municipal Fire
Marshal (C/MFM) or District Fire
Marshal (for Lone District Chief
3 Hours
Fire Office) the FSES/ FSEU
issuance of FSIC
or NTC as the case
maybe.

16. Approve and sign three (3) 3 Hours City/Municipal

copies of FSIC or NTC in case Fire Marshal
there is a violation of (C/MFM) or
the Fire Code and forwards the District Fire
same to the CRO or releasing Marshal (for
clerk, for release. Lone District Fire
Office)

17. Record in the Official Log

10 Minutes
Sheet the FSIC Control number,
date approved. Provide duplicate
copy of FSIC/NTC in case there
is a violation of the Fire Code to
the designated Records
Custodian.

122

CRO
10. Present the Claim 18. Release the FSIC to the
Stub, acknowledge in applicant or Authorized
the logbook and claim Representative upon 5 Minutes
the FSIC/NTC. presentation of the Claim Stub.
For NTC forward to FSI and
shall be served to the applicant
or Authorized Representative.
Endorse copy of FSIC/NTC as
the case maybe to the Business
Processing and Licensing Office
(BPLO).
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures.

Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner, his/her fire safety practitioner or
authorized representative. This is a compilation of the maintenance and testing records kept by the building’s engineering and
maintenance department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit renewal, Certificate of
Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits or
licenses being issued by other government agencies.

Said report is required to private and public buildings, facilities and structures to be constructed, altered or modified, which by
reason of their use, size and height are required to install any or combination of the following: 1) wet standpipe system;
2) automatic fire suppression system; and 3) automatic fire detection and alarm system.

123
9. Fire Safety Inspection Certificate (FSIC) Application for Renewal of Business
A document issued by the BFP as a pre-requisite for the issuance of Business or Mayor’s Permit, Accreditation for
Hospitals, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits and licenses
being issued by other government agencies valid for one (1) year from the date of issuance unless revoked/cancelled.

Fire Station/Lone District Fire Office or Business One Stop Shop

Office:
(BOSS)

Renewal of Business Included in the Positive List

Classification:
(Transaction processed within 1 day)

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity
Owner, Contractor or Business Entity
Who may avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application form

for Fire Safety Inspection
Certificate (FSIC) if applied at Fire Station/Lone District or Business One Stop
Fire Station/ Lone District or 1 original copy
Shop (BOSS)
Unified Application Form
(UAF) if applied at BOSS

124
Assessment of Business
Permit Fee/ Tax Assessment Business One Stop Shop (BOSS)/ Business
Bill from Business Processing 1 original copy
Processing and Licensing Office (BPLO)
and Licensing Office (BPLO)

Fire Insurance Company

Copy of Fire Insurance, if 1 original copy
necessary

Fire Safety Maintenance 1 set of original copy Fire Safety Practitioner

Report (FSMR), if required

Fire Safety Clearance for

Welding, Cutting and Other 1 original copy Business Entity/ Owner
Hot Work Operations (if
required)

125
 PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Completely fill-out 1. Issue a queuing number and
necessary information in the application form and instruct
application form. the applicant to complete the
information.
2. Submit the filled-out 2. Receive from the applicant all
application form and the required documents required in the
documents in the checklist of checklist of requirements.
requirements.

3. Check the completeness of

the submitted documents.

4. Record to the Official Log

Sheet the name of applicant,
owner of the establishment, the
time and date of application. (In
case of lacking requirements, the
CRO shall immediately return the
application
to the applicant together with Customer
10 Minutes
the FSIC Application Relations Officer
Disapproval Form for (CRO)
compliance.)
126
3. The applicant shall wait for 5. Endorse the application to the
the queuing number to be Fire Code Assessor (FCA) for
called by the Fire Code assessment.
Assessor (FCA)
for the release of Order of
Payment Slip (OPS).

6. Compute the fire “ORDINARY

code fees/taxes. INSPECTION FEE” Fire Code
Assessor
10 Minutes
Fifteen percent (15%) (FCA)
of all fees charged by
LGU but in no case
shall be lower than
4. Receive OPS. 7. Call the applicant’s queuing Php500.00
number. Example
Computation:
5. The applicant shall pay the 8. Call the applicant’s queuing
assessed amount indicated in number. Example 1) Fees charge
the OPS to the Fire Code by the LGU / PEZA
Collecting Agent (FCCA). = 10,000
Fire Code
Inspection Fee = (15%
Collecting Agent
*10,000) = 10 Minutes
1,500
(FCCA)
6. Receive the Official 9. Receive payment from
Receipt (OR). applicant and issue Official Inspection Fee
Receipt (OR), then compile copy > 500
of OR.

127
7. Present the OR 10. Require the applicant to Therefore, Inspection fee
to the CRO. present original copy of the OR. = 1,500

8. Receive the Claim Stub and 11. Verify Positive List or Example 2) Fees charge
proceed to the BP- LO’s Negative List. Check copy of by the LGU / PEZA
processes for issuance of OR and record to the Official = 2,000
Business Permit. Log Sheet the amount
paid, OR Number, and Date of Inspection Fee = (15%
Payment, then issue Claim Stub *2,000) =
300
to applicant. Positive List
endorsed to BPLO will serve as
Inspection Fee
basis for the BPLO to renew the < 500
Business Permit. (Note: The
Claim Stub shall be stamped: Therefore, Inspection fee 20 Minutes CRO
“New FSIC will be issued one (1) = 500
month be- fore the expiration of
the FSIC).

CONDUCT OF FIRE SAFETY SHALL BE DONE ONE (1) MONTH BEFORE EXPIRATION OF THE FSIC

128
 12. Schedule the fire safety Chief Fire
inspection one (1) month before Safety
the expiration of FSIC, assign Enforcement
Fire Safety Inspector (FSI), and Section/ Unit
issue an Inspection Order (IO) to (Chief, FSES/
15 Minutes FSEU)
FSI.
9. Acknowledges the IO and AIR. 13. Proceed to the establishment
and request acknowledgement of
the IO from any responsible
person in the building, structure
or facility. Conduct fire safety
inspection and immediately
prepare an After-Inspection
Report (AIR). Before leaving the Within one (1)
premises, establishment/ building day
owner-occupant, or any duly FSI
authorized representative shall
acknowledge the After-Inspection (Agency Action
Report (AIR) and furnished with a Step 13 to Step
copy. Informed and advised 14)
his/her about the applicable fees
in accordance to his/her business
operation before the release of
the FSIC as the case maybe.

129
 14. Submit a copy of the AIR
to the Chief, FSES/Chief,
FSEU. FSI

10. Present claim 15. Verify the claim stub and

stub. Issue queuing number
as the case may- be and
check the status of the
application. Forwards to FCA
for validation and payment of 10 minutes CRO
ap- propriate fire code fees if
applicable.
11. The applicant shall wait 16. Compute the Fire Code 2. If applicable,
for the queuing number fees. Call the queuing number compute the
to be called by the Fire Code and issue the Order of appropriate fees in
Assessor (FCA) Payment Slip. accordance to
for the release of Order of volume capacities 10 minutes FCA
Payment Slip (OPS). provided
in the following:
12. The applicant shall pay 17. Receive the payment and a. Storage Fee
the assessed amount issue Official Receipt. b. Conveyance Fee
indicated in the OPS to the Forwards to the Chief FSES. c. Hotworks Fee
Fire Code Collecting Agent 10 minutes FCCA
(FCCA).

130
18. Review/evaluate the
findings of FSI, prepare and
recommend to the City/
Municipal Fire Marshal
(C/MFM) or District Fire
Chief,
Marshal (for Lone District Fire
45 Minutes FSES/FSEU
Office) the issuance of
FSIC or NTC as the
case maybe.
19. Approve and sign three
City/Municipal Fire
(3) copies of FSIC or NTC in
Marshal (C/MFM) or
case there is a violation of the
District Fire Marshal
Fire Code and forwards the
(for
same to the CRO or releasing 45 Minutes Lone District Fire
clerk, for release.
Office)
20. Record in the Official Log
Sheet the FSIC Control
number, date ap- proved.
Provide duplicate copy of
FSIC/NTC in case there is a
violation of the Fire Code to 10 Minutes
the designated
Records Custodian.

131
13. Present the Claim Stub, 21. Release the FSIC/NTC as CRO
acknowledge in the logbook the case may be, to the
and claim the FSIC/NTC. applicant or Authorized
Representative upon
presentation of the Claim
Stub. Endorse copy of
FSIC/NTC as the case maybe 5 Minutes
to the Business Processing
and Licensing Office (BPLO).

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures
Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner, his/her fire safety practitioner or
authorized representative. This is a compilation of the maintenance and testing records kept by the building’s engineering and
maintenance department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit renewal, Certificate of
Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits
or licenses being issued by other government agencies

Said report is required to private and public buildings, facilities and structures to be constructed, altered or modified, which by
reason of their use, size and height are required to install any or combination of the following: 1) wet standpipe system; 2)
automatic fire suppression system; and 3) automatic fire detection and alarm system

132
10. Fire Safety Inspection Certificate (FSIC) Application for Renewal of Business without Valid FSIC or
Expired FSIC / with Existing Violation of the Fire Code / Included in the Negative List
A document issued by the BFP as a pre-requisite for the issuance of Business or Mayor’s Permit, Accreditation for
Hospitals, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits and licenses
being issued by other government agencies valid for one (1) year from the date of issuance unless revoked/cancelled

Office:
Fire Station/Lone District Fire Office or Business One Stop Shop
(BOSS)

Classification: Renewal of Business Without Valid FSIC or Expired FSIC/ With Existing
Violation of the Fire Code/ Included in the Negative List
(Transaction processed within 3 days)

1. G2C – Government to Citizen

Type of Transaction: 2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

133
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application form for Fire Safety

Inspection Certificate (FSIC) if applied at Fire Fire Station/Lone District or Business One Stop
1 original copy
Station/ Lone District or Unified Application Shop (BOSS)
Form (UAF) if applied at BOSS

Assessment of Business Permit Fee/ Tax

Business One Stop Shop (BOSS)/ Business
Assessment Bill from Business Processing 1 original copy
Processing and Licensing Office (BPLO)
and Licensing Office (BPLO)

Copy of Fire Insurance, if necessary 1 original copy Fire Insurance Company

Fire Safety Maintenance Report (FSMR), if

1 set of original copy Fire Safety Practitioner
required

Fire Safety Clearance for Welding, Cutting

1 original copy Business Entity/ Owner
and Other Hot Work Operations (if required)

134
 PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Completely fill-out 1. Issue a queuing number and
necessary information in application form and instruct the
the application form. applicant to complete the
necessary information.
2. Submit the filled-out 2. Receive from the applicant all
application form and the re- documents required in the checklist
quired documents in the of requirements.
checklist of requirements.
3. Check the completeness of the
submitted documents.
4. Record to the Official Log Sheet
the name of applicant, owner of the
establishment, the time and date of
application. (In case of lacking
requirements, the CRO shall
immediately return the application
to the applicant together with the
FSIC Application Disapproval
Form for compliance).
Note:
1) For application without valid or
expired FSIC shall proceed 10 Minutes
to the next step (Agency Action
Customer Relations
Step 5)
(Agency Action Officer (CRO)
Step 1 to Step
135 5)
 Continuation of
Step 4:

2) For application for Business

Renewal on the building/
establishment/ facilities with existing
Violation with the Fire Code/
included in the Negative List that
has imposition of administrative
courses of action, processes shall
be in accordance to its procedure.
Appropriate inspection fees, storage
fees and conveyance fees shall be
held in abeyance. Issue the
application of FSIC Application
Disapproval Form.
3. The applicant shall wait 5. Endorse the application to the
for the queuing number Fire Code Assessor (FCA) for
to be called by the Fire Code assessment.
Assessor (FCA)
for the release of Order of
Payment Slip (OPS).

CRO

136
 6. Compute the fire code fees/taxes 1) Fifteen percent
and fines. (15%) of all fees
charged by LGU Fire Code
but in no case shall Assessor
be lower than 10 Minutes
(FCA)
Php500.00
Example
4. Receive OPS. 7. Call the applicant’s queuing Computation:
number and issue the Order of
Payment Slip (OPS) Example 1) Fees
charge by the LGU /
PEZA
= 10,000
5. The applicant shall pay 8. Call the applicant’s queuing
the assessed amount number. Inspection Fee = (15%
indicated in the OPS to the *10,000) =
Fire Code Collecting Agent 1,500
(FCCA). Inspection Fee
> 500 Fire Code
6. Receive the Official 9. Receive payment from applicant Collecting Agent
Therefore, Inspection 10 Minutes
Receipt (OR). and issue Official Receipt (OR), (FCCA)
fee = 1,500
then compile copy of
OR. Example 2) Fees
charge by the LGU /
PEZA = 2,000
7. Present the OR 10. Require the applicant to
to the CRO. present original copy of the OR. Inspection Fee = (15%
*2,000) = 300

137
8. Receive the 11. Check copy of OR and record to Inspection Fee < 500
Claim Stub. the Official Log Sheet the amount
Therefore, Inspection
paid, OR Number, and Date of fee = 500 5 Minutes CRO
Payment, then issue Claim Stub to
applicant. 2. If applicable,
compute the
12. Schedule the fire safety appropriate fees in
inspection, assign Fire Safety accordance to Chief Fire Safety
Inspector (FSI), and issue an volume capacities Enforcement
Inspection Order (IO). provided in the 20 Minutes Section/ Unit (Chief,
following: FSES/ FSEU)
9. Acknowledges the IO. 13. Proceed to the establishment a. Storage Fee b.
and request acknowledgement of Conveyance Fee
Within one (1)
the IO from any responsible per-
3. Applicable day Fire Safety
son in the building, structure or
Administrative fine. Inspector
facility (Agency Action (FSI)
Step 13 to Step
15)

138
9. Acknowledges the AIR. 14. Conduct validation of the tax
bill for possible un- collected
payment of fees/taxes pre- scribed
under RA 9514 and IRR and
conduct fire safety inspection and
immediately prepare an After-
Inspection Report (AIR) and
recommend for issuance of FSIC
for business. Before leaving the FSI
premises, establishment/ building
owner, occupant, or any duly
authorized representative shall ac-
knowledge the After-Inspection
Report (AIR) and furnished with a
copy.

15. Submit a copy of the AIR to the

Chief, FSES/Chief, FSEU.

16. Review/evaluate the findings

of FSI and recommend to the City/
Municipal Fire Marshal (C/MFM) or
3 Hours Chief FSES/
District Fire Marshal (for Lone
District Fire Office) the issuance of FSEU
FSIC or NTC as the case maybe.

139
 17. Approve and sign three (3)
copies of FSIC or NTC in case City/Municipal
there is a violation of the Fire Code Fire Marshal
and forwards the same to the CRO (C/MFM) or
or releasing clerk, for release. District Fire
3 Hours
Marshal (for
Lone District Fire
Office)

18. Record in the Official Log

Sheet the FSIC Control number,
date ap- proved. Provide duplicate
copy of FSIC/NTC in case there is 10 Minutes
a violation of the Fire Code to the
designated Records Custodian.
.
10. Present the Claim Stub, 19. Release the FSIC/NTC as the
acknowledge in the logbook case may be, to the applicant or
and claim the FSIC/NTC. Authorized Representative upon 5 Minutes
presentation of the Claim Stub.
Endorse copy of FSIC/NTC as the
case maybe to the Business CRO
Processing and Licensing Office
(BPLO)

140
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that requires technical knowledge and
expertise ii. Appeals iii. New Technologies, and iv. Special Structures
Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner, his/her fire safety practitioner or
authorized representative. This is a compilation of the maintenance and testing records kept by the building’s engineering and
maintenance department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit renewal, Certificate of
Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits or
licenses being issued by other government agencies.
Said report is required to private and public buildings, facilities and structures to be constructed, altered or modified, which by
reason of their use, size and height are required to install any or combination of the following: 1) wet standpipe system; 2)
automatic fire suppression system; and 3) automatic fire detection and alarm system

141
11. Issuance and Service of Notice to Comply (NTC) Procedure
A notice issued to the owner or administrator of buildings, structures or facilities with a grace period to comply violation/s.

Office: Fire Station/Lone District Fire Office

NOTICE TO COMPLY
Classification: (Applicable to All Transactions either Simple, Complex or Highly Technical)

1. G2C – Government to Citizen

Type of Transaction: 2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

FEES TO BE PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Submits After Inspection
Report (AIR) to the Chief,
FSES/FSEU, using the
prescribed for- mat, indicating
the violations or deficiencies of
the fire safety requirements Fire Safety
imposed by RA 9514 (Fire Code 15 Minutes Inspector
of the Philippines of (FSI)
2008).

142
2. Review/evaluate the
recommendations/ findings of
FSI and recommends to C/
MFM or District Fire Marshal Within one (1)
(for Lone District Fire Office) the day after the Chief Fire Safety
issuance of NTC as the case submission of Enforcement
may be. the AIR Section/Chief
Fire Safety
Prepares the Notice to Comply (Agency Action Enforcement Unit
(NTC) and affixes initial. Such Step 2 to Step (Chief, FSES/
Notice shall include, among 3) FSEU)
others, a citation of specific (Note: As per BFP
provision/s of RA 9514 and its Operational Manual)
RIRR violated and the specific
action/ corrections that should
be complied for period of not
exceeding fifteen (15) days.

3. Endorses the Notice to

Comply to the City/ Municipal
Fire Marshal (C/ MFM) or
District Fire Marshal (for Lone
District Fire Office) for his/her
signature

143
4. Make the final review/
evaluation of the Chief, FSES/ Within three (3) City/ Municipal Fire
Chief, FSEU recommendation days after the Marshal (C/MFM) or
for dis- position and signs three submission of District Fire Marshal
(3) copies of NTC. the AIR (for
Lone District Fire
(Note: As per BFP Office)
Operational Manual)
5. Endorse the three (3) copies
of NTC to CRO.

6. Record in the Official Log

Sheet the date and NTC
number. Provide duplicate copy
of NTC to the designated
Records Custodian.

Customer Relation
15 Minutes Officer (CRO)

7. Release the NTC

to the FSI.

144
1. Acknowledges the NTC with 8. Shall serve the NTC to the
proper receipt by writing his/her owner or responsible per- son
name, the date & time and affixing of the Building/ establishment.
his /her signature above the name.
NOTE: In case the
owner/responsible person
refuses to accept the copy of
Within five (5)
the notice, through coordination
days from the
with the barangay official, a FSI
submission of
copy thereof is to be posted at
the report
a conspicuous place in the
building/establishment,
witnessed by any barangay (Note: As per BFP
Operational Manual)
official and/ or another original
copy is to be sent to the owner/
responsible person through
registered mail with return card.
Fire Safety Inspector requests
the Barangay Official who has
witnessed the serving of NTC
to sign at the receiving copy as
witness.

Upon the receipt of the NTC,

shall return it to the Chief,
FSES for proper archiving.

145
2.Comply the violations or 9. Maintains the Maximum of fifteen Office of
deficiencies as stated in the NTC establishment’s records and (15) days after receipt the Chief,
within the pre- scribed period. monitors the establishment’s of NTC FSES/
status of compliance. FSEU
10. On the last day of the
period indicated in the NTC,
shall assign, prepare and issue
Inspection Order (IO) to the
designated FSI for the conduct
of re-inspection.
Chief, FSES/
15 Minutes FSEU
11. Forward the IO together with
NTC as reference document to
CFM/ MFM or District Fire
Marshal (for Lone District Fire
Office) for his/her approval and
signature.

12. Approve and signs the

IO then return to C, FSES/C,
FSEU for the receipt of the
FSI. C/MFM or
District Fire
10 Minutes Marshal (for
Lone District
Fire Office)

146
3.Acknowledges the IO and AIR. 13. Proceed to the
establishment, conducts re-
inspection on the first day after
the lapse of the grace period
indicated in the Notice to Comply
and prepare an After-Inspection
Report (AIR) and recommend for Within one (1) day FSI
issuance of FSIC (if compliant) after receipt of
or NTCV (if non-compliant). Inspection Order (IO)
Before leaving the premises,
establishment/building owner,
occupant, or any duly authorized
representative shall
acknowledge the After-
Inspection Report (AIR) and
furnished with a copy.

147
 NOTE:

1) Any party aggrieved by the action(s) or findings of the C/MFM may challenge the same by filing a VERIFIED PROTEST to the
Office of the Provincial Fire Marshal or District Fire Marshal, as the case may be, within five (5) days from receipt of a notice or
order. In case the action to be protested is rendered by a Provincial Fire Marshal or District Fire Marshal, the same shall be filed
before the Office of the Regional Director.

2) Resolutions by the Provincial Fire Marshal, District Fire Marshal or the Regional Director over a protest may be challenged by
filing a verified appeal to the next higher authority within five (5) days from the receipt of the decision or resolution appealed from.
The
decision of the Regional Director in the exercise of its appellate jurisdiction shall be final and executory, except decision on
closure order in which case said decision may be appealed to the Chief, BFP then to the Secretary of the DILG.

3) During re-inspection, if initial compliance is effected by the owner, the NTCV or Abatement Order may not be issued. In lieu
thereof, the owner may be allowed to execute an Affidavit of Undertaking, specifically containing, among others, the period of
completion of work, which shall not exceed up to a period of six (6) months. If a longer period is required for its completion, it
may be extended for another duration not exceeding six (6) months.

IF THE BUILDING/ESTABLISHMENT IS NON -COMPLIANT (SEE SUBSEQUENT PROCEDURE- ISSUANCE OF NTCV)

148
12. Issuance and Service of Notice to Correct Violation (NTCV) Procedure
A notice given to the owner or administrator of buildings, structures or facilities after the period provided in the notice to comply has
lapsed. This notice likewise includes an administrative fine and posting of warning sign.

Office: Fire Station/Lone District Fire Office

NOTICE TO CORRECT VIOLATION

(Applicable to All Transactions either Simple, Complex or Highly
Classification: Technical)

1. G2C – Government to Citizen

Type of Transaction: 2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

149
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Submits After Inspection
Report (AIR) to the Chief,
FSES/FSEU, using the
prescribed for- mat, indicating
the violations or deficiencies of
the fire safety requirements
imposed by RA 9514 (Fire
Code of the Philippines of
2008).
Within one (1)
day after receipt Fire Safety
of Inspection Inspector (FSI)
Order (IO)

150
2. Review/evaluate the Computation of
recommendations/ findings of Amount of fines
FSI, prepare appropriate to be imposed:
documents, affixes initial and a) Determining
recommends to C/ MFM or the amount of
District Fire Marshal (DFM) the fine per
issuance of the following: violation
prescribed in
1) Put up a sign in front of the Section
building or structure that it is 12.0.0.4 para B
a fire hazard. Specifically, the of RIRR of RA
notice shall bear the words 9514; and
“WARNING: THIS
BUILDING/ b) Fixing
STRUCTURE IS A FIRE the amount per
HAZARD”; violation
prescribed in
2) Imposition of corresponding Rule 13
administrative fine; and of the RIRR
of RA 9514;
3) NTCV

Within one (1)

day after the Chief Fire Safety
submission of the Enforcement
AIR Section/Chief Fire
Safety

151
3. Endorse the NTCV with an Enforcement Unit
Order to Pay Administrative (Chief, FSES/ FSEU)
Fine and posting of sign (Note: As per BFP
“WARNING: THIS BUILDING/ Operational Manual)
STRUCTURE IS FIRE
HAZARD” for signature of
C/MFM or District Fire Marshal
(for Lone District Fire Office).

152
4. Make the final review/
evaluation of the Chief-FSES/
CHIEF, FSEU
recommendation for
disposition and sign three (3)
copies of NTCV with an Order
to Pay Administrative Fine
(The NTCV shall include,
among others, a citation of the
specific provision/s of RA
9514 and its RIRR violated
and the specific actions/
corrections that should be
complied for a period not
exceeding fifteen (15) days)
and posting of sign “WARN-
ING: THIS BUILD-
ING/STRUCTURE IS FIRE
HAZARD” in front of the
building or structure that it is a
fire hazard, which shall remain
posted until such time that the
owner, administrator, occupant
or other per- sons responsible
for the condition of the Within two (2) City/ Municipal Fire
building, structure and their days after the Marshal (C/MFM) or
premises or facilities correct submission of the District Fire Marshal
the same, but such period AIR (for
shall not exceed fifteen (15) Lone District Fire
(Note: As per BFP Office)
days from the lapse of the Operational Manual)
initial period given in the 153
notice/ order to comply.
5. Endorse the three (3)
copies of NTCV with an
Order to Pay Administrative
Fine and posting of sign
“WARNING: THIS
BUILDING/STRUCTURE IS
FIRE HAZARD” to CRO.
6. Record in the Official Log
Sheet the date and NTCV
number. Provide duplicate copy
of NTCV to the designated Customer Relation
Records Custodian. 15 Minutes Officer (CRO)
7. Release the NTCV
to the FSI.

154
1. Acknowledges the NTCV 8. Serve the original copy of
with proper receipt NTCV with an Order to Pay
by writing his/her name, the Administrative Fine to the
date & time and affixing his owner, administrator or
/her signature above the occupant of the building, and
name. their premises or facilities, put a
corresponding signage in front
of the building. The No-tice
bears the words “WARNING:
THIS BUILDING/ STRUCTURE
IS A FIRE HAZARD”.

Note: If necessary or if the situation

so requires, requests/ coordinates
with the PNP and/or Barangay
Officials having juris- diction to assist
in the posting of warning signs, in
case the owner/responsible person
refuses to accept the copy of the
NTCV, through coordination with the
Barangay Official, copy thereof is
left/posted at the conspicuous place in Within five (5)
the building / establishment which is
days from the
witnessed by any Barangay Official
and the original copy shall be sent to submission of the
FSI
the owner/ responsible person report
through registered mail with return
card. The Barangay Official who (Note: As per BFP
witnessed the serving of the NTCV Operational Manual)
shall sign at the receiving copy of the
notice as witnesses.

155
2. Pay Administrative Fine 9. Monitors compliance with Within three (3) Chief, FSES/
the order to pay days after receipt FSEU
Administrative fine. of the NTCV
3. Comply the violations or 10. Maintains the Maximum of Office of the
deficiencies as stated in the establishment’s records and fifteen (15) Days Chief, FSES/
NTCV within the prescribed monitors the status of Grace Period FSEU
period. compliance. after receipt of
11. On the last day of the grace NTCV
period indicated in the NTCV,
shall assign, prepare and issue
Inspection Order to the
designated FSI
for the conduct of re-
inspection.
12. Forward the IO together
with NTCV as reference
document to CFM/ MFM for its
approval and signature.
Chief, FSES/
15 Minutes FSEU
13. Approve and signs the IO
then return to Chief,
FSES/FSEU for the receipt of
the FSI. C/MFM or District Fire
Marshal (for Lone
10 Minutes District Fire Office)

156
4. Acknowledge 14. Proceed to the
IO and AIR. establishment for the conduct
of re-inspection on the first day
after the lapse of the grace
period indicated in the Notice
to Correct Violation. Prepare
an After Inspection
Report (AIR) and recommend
for issuance of FSIC (if
compliant) or Abatement Order
(if non-compliant). Before
leaving the premises,
establishment/building owner,
occupant, or any duly Within one (1)
authorized representative shall day after receipt
of Inspection FSI
acknowledge the After-
Inspection Report (AIR) and Order (IO)
furnished with a copy.

157
NOTE:

1) Any party aggrieved by the action(s) or findings of the C/MFM may challenge the same by filing a VERIFIED PROTEST to the
Office of the Provincial Fire Marshal or District Fire Marshal, as the case may be, within five (5) days from receipt of a notice or
order. In case the action to be protested is rendered by a Provincial Fire Marshal or District Fire Marshal, the same shall be
filed before the Office of the Regional Director.

2) Resolutions by the Provincial Fire Marshal, District Fire Marshal or the Regional Director over a protest may be challenged by
filing a verified appeal to the next higher authority within five (5) days from the receipt of the decision or resolution appealed
from. The
decision of the Regional Director in the exercise of its appellate jurisdiction shall be final and executory, except decision on
closure order in which case said decision may be appealed to the Chief, BFP then to the Secretary of the DILG.

3) During re-inspection, if initial compliance is effected by the owner, the NTCV or Abatement Order may not be issued. In lieu
thereof, the owner may be allowed to execute an Affidavit of Undertaking, specifically containing, among others, the period of
completion of work, which shall not exceed up to a period of six (6) months. If a longer period is required for its completion, it
may be extended for another duration not exceeding six (6) months.

IF THE BUILDING/ESTABLISHMENT IS NON -COMPLIANT

(SEE SUBSEQUENT PROCEDURE - ISSUANCE OF ABATEMENT ORDER)

158
13. Issuance and Service of Abatement Order (AO) Procedure
A notice/order given to the owner or administrator of buildings, structures or facilities after the period provided in the notice to
correct violation/s has lapsed. This notice/order likewise includes an administrative fine.
Office: Fire Station/Lone District Fire Office

Abatement Order
Classification: (Applicable to All Transactions either Simple, Complex or Highly-Technical)

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

159
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Submits copy of After Inspection
Report (AIR) indicating non-
compliance with the Notice to Correct
Violation (NTCV) to the Chief, FSES/
FSEU.

Within one (1)

day after Fire Safety
receipt of Inspector
Inspection (FSI)
Order (IO)

160
2. Review/evaluate the Computation
recommendations/findings of FSI, of Amount of
prepare the corresponding document, fines to be
affixes his/her initial and recommends imposed:
to C/ MFM or District Fire Marshal (for a) Determining
Lone District Fire Office) the following: the amount
of fine per
1) Continuous posting of the sign violation
in front of the building or prescribed
structure that it is a fire hazard. in Section
Specifically, the notice shall bear 12.0.0.4 para
the words “WARNING: THIS B of RIRR of
BUILDING/ STRUCTURE IS RA
A FIRE HAZARD”; 9514; and
2) Imposition of corresponding b) Fixing
administrative fine; and the amount
per
2) Issuance of abatement order to violation
the owner, administrator or occupant prescribed
of the building, structure and their in Rule 13
premises or facilities for a period not of the RIRR
exceeding fifteen of RA 9514;
(15) days. Within one (1)
Chief Fire
day after the
Safety
submission of
Enforcement
the AIR

161
3.Endorse the AO with an Order to Section/Chief
Pay Administrative Fine and the Fire Safety
continuous posting of sign Enforcement Unit
“WARNING: THIS BUILDING/ (Note: As per BFP (Chief FSES/
Operational Manual)
STRUCTURE IS FIRE HAZARD” FSEU)
for signature of C/ MFM or District Fire
Marshal (for Lone District Fire Office).
4. Make the final re- view/evaluation of
the Chief, FSES/CHIEF, FSEU,
recommendation for disposition and
signs three (3) copies of AO with an
Order to Pay Administrative Fine and
effect the continuous posting of sign
“WARNING: THIS BUILDING/STRUC-
TURE IS FIRE HAZ- ARD” in front of
the building or structure that it is a fire
hazard, which shall remain posted until
such time that the owner, administrator,
occupant or other persons responsible
for the condition of the building,
structure and their premises or facilities
correct the same, but such period shall
not exceed fifteen (15) days from the
lapse of the period given in the Notice
to Correct Violations.

162
5. Endorse the three (3) copies of AO Within 3 days City/ Municipal Fire
with an Order to Pay Administrative after the Marshal (C/MFM)
Fine and effect the continuous posting submission of or District Fire
of sign “WARNING: THIS BUILDING/ the AIR Marshal (for
STRUCTURE IS FIRE HAZARD” to Lone District Fire
CRO. (Note: As per BFP Office)
Operational Manual)

6. Record in the Official Log Sheet the

date and AO number. Provide Customer
15 minutes Relation Officer
duplicate copy of AO to the designated
Records Custodian. (CRO)

7. Release the AO to the FSI.

163
1. Acknowledges the AO with 8. Serve the original copy of AO with
proper receipt by writing an Order to Pay Administrative Fine
his/her name, the date & time to the owner, administrator or
and affixing his /her signature occupant of the building, and their
above the name. premises or facilities and continuous
posting of warning sign “WARNING:
THIS BUILDING/ STRUCTURE IS A
FIRE HAZARD” in front of the
building.
Note:
If necessary or if the situation so
requires, requests/coordinates with the
PNP and/or Barangay Officials having
jurisdiction to assist in the posting of
warning signs, in case the owner/
responsible person refuses to accept
the copy of the AO, through
coordination with the Barangay Official,
a copy thereof is left/posted at the
conspicuous place in the building/
establishment which is witnessed by
any Barangay Official and the original Within five (5)
copy shall be sent to the owner/ days from the
responsible person through registered submission of
mail with return card. The Barangay the report FSI
Official who witnessed the serving
of the AO shall sign at the (Note: As per BFP
Operational Manual)
receiving copy of the notice as
witnesses.

164
2. Pay Administrative 9. Monitors compliance with the order Within three Chief, FSES/
Fine. to pay Administrative fine. (3) days after FSEU
receipt of AO

3. Comply the violations or 10. Maintains the establishment’s

deficiencies as stated in the records and monitors the status of
AO within the prescribed compliance.
period Maximum of Office of the
fifteen (15) Chief, FSES/
Days Grace FSEU
Period after
receipt of AO

11. On the last day of the period

indicated in the Abatement Order, shall
assign, prepare and issue Inspection
Order to the designated FSI for the
conduct of re-inspection.
165
 12. Forward the IO together with 15 Minutes Chief, FSES/ FSEU
Abatement Order (AO) as reference
document to C/MFM or District Fire
Marshal (for Lone District Fire Office)
for its approval and signature.
13. Approve and signs the IO then
return to C, FSES/C, FSEU for the C/MFM or District
receipt of the FSI. Fire Marshal (for
10 Minutes Lone District Fire
Office)

4. Acknowledge 15. Proceed to the establishment for

Within one (1) FSI
IO and AIR. the conduct of re-inspection on the
day after
first day after the lapse of the grace
receipt of
period indicated in the Abatement
Inspection
Order. Prepare an After-Inspection
Order (IO)
Report (AIR) and recommend for
issuance of FSIC (if compliant) or
Closure Order (if non-compliant).
Before leaving the premises,
establishment/ building owner,
occupant, or any duly authorized
representative shall acknowledge the
After Inspection Report (AIR) and
furnished with a copy.

166
NOTE:
1) Any party aggrieved by the action(s) or findings of the C/MFM may challenge the same by filing a VERIFIED PROTEST to
the Office of the Provincial Fire Marshal or District Fire Marshal, as the case may be, within five (5) days from receipt of a
notice or order. In case the action to be protested is rendered by a Provincial Fire Marshal or District Fire Marshal, the
same shall be filed before the Office of the Regional Director.
2) Resolutions by the Provincial Fire Marshal, District Fire Marshal or the Regional Director over a protest may be
challenged by filing a verified appeal to the next higher authority within five (5) days from the receipt of the decision or
resolution appealed from. The
decision of the Regional Director in the exercise of its appellate jurisdiction shall be final and executory, except decision on
closure order in which case said decision may be appealed to the Chief, BFP then to the Secretary of the DILG.

IF THE BUILDING IS NON-COMPLIANT (SEE SUBSEQUENT PROCEDURE - ISSUANCE OF CLOSURE ORDER DUE TO
EXPIRATION OF ABATEMENT ORDER)

167
14. Issuance and Service of Closure Order (Due to Non-Payment of Administrative Fine) Procedure

An order issued when the owner or administrator of buildings, structures or facilities failed to comply with the abatement order
or when the deficiency constitutes a clear and imminent danger to life and property.

Office: Fire Station/Lone District Fire Office

Closure Order (Due to Non-Compliance of Abatement Order) (Applicable to All

Transactions either Simple, Complex or Highly-Technical)
Classification:

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

168
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Failure on the part of the violator 1. After serving the original copy
to pay the administrative fine within of the Notice to Correct Violation
the period fixed in the Notice shall (NTCV) or Abatement Order Chief Fire
constitute a ground for the issuance (AO) or other Administrative Safety
of Closure Order for the building or courses of action, with an Order Enforcement
the portion thereof. to Pay Fine, to the responsible Within 5 Section/Chief
person/ owner in the building/ Minutes Fire Safety
(Reference: Section 13.0.0.2 para B establishment verify with the Enforcement Unit
of RIRR of RA 9514) Collecting Officer whether or not (Chief FSES/
the imposed administrative fines FSEU)
have been paid in the 4th day
after the service of the latter.
2. In case of
non-payment, pre- pare, affixes
initial and recommends to
C/MFM or District Fire Marshal
(for Lone District Fire Office) the
issuance of Closure Order.

3. Endorse his/her Within one (1) Chief FSES/

recommendation to the City/ day FSEU
Municipal Fire Marshal (C/ MFM)
or District Fire Marshal (for Lone
District Fire Office) for his/her
signature.

169
4. Make the final review/
evaluation of the Chief-FSES/
CHIEF, FSEU recommendation
for disposition and sign three (3)
copies of Closure Order and
effect the continuous posting of
the sign “WARNING: THIS
BUILDING/ STRUCTURE IS A
FIRE HAZARD” in front of the
building or structure that it is a
fire hazard, and additional
posting of signage bear the
words “WARNING: THIS City/ Municipal
BUILDING/ ESTABLISHMENT Within two (2) Fire Marshal
HAS BEEN OR- DERED days (C/MFM) or District
CLOSED BY THE BUREAU OF Fire Marshal (for
FIRE PROTECTION (Agency Action Lone District Fire
PURSUANT TO R.A. 9514 AND Step 4 to Step Office)
ITS IRR” also in front of the 5)
building.

170
5. Endorse the three (3) copies
of Closure Order and effect the
continuous posting sign
“WARNING: THIS BUILDING/
STRUCTURE IS A FIRE
HAZARD” in front of the building
or structure that it is a fire hazard
and additional posting of signage
bear the words “WARNING: THIS
BUILDING/ ES- TABLISHMENT C/MFM or District
HAS BEEN ORDERED CLOSED Fire Marshal (for
BY THE BUREAU OF FIRE Lone District Fire
PROTECTION PUR- SUANT TO Office)
R.A. 9514 AND ITS IRR” also in
front of the building.

6. Record in the Official Log

Sheet the date and Closure
Order number. Pro- vide
duplicate copy of Closure Order
to the designated Records Within 15 Customer
Custodian. Minutes Relation Officer
(CRO)
7. Release Closure
Order to the FSI

171
1. Acknowledges the Closure 8. Serve the original copy of
Order with proper receipt by writing Closure Order to the owner/
his/her name, the date & time and responsible person in the
affixing his /her signature above the building/establishment and effect
name the continuous posting of the sign
“WARNING: THIS BUILDING/
STRUCTURE IS A FIRE
HAZARD” in front of the building.

A signage shall also be posted FSI or Office of

in front of the building. The Within one (1) the C/MFM or
signage bears the words day District Fire
“WARNING: THIS Marshal (for
BUILDING/ESTABLISHMENT Lone District Fire
HAS BEEN ORDERED Office)
CLOSED BY THE BUREU OF
FIRE PROTECTION
PURSUANT TO R.A.
9514 AND ITS IRR”

172
Continuation of Step
8:

Note:
If necessary or if the situation so
requires, requests/coordinates
with the PNP and/or Barangay
Officials having jurisdiction to
assist in the posting of warning
signs, in case the owner/
responsible person refuses to
accept the copy of the Closure
Order, a copy thereof is
left/posted at the conspicuous
place in the building /
establishment which is
witnessed by any Barangay
Official and the original copy
shall be sent to the owner/
responsible person through
registered mail with return card.
The Barangay Official, who
witnessed the serving of the
Closure Order shall sign at the
receiving copy of the notice as
witnesses.

173
9. After service to the owner/
responsible person in the
building/establishment, a copy of
the Order is sent to the offices of
the Mayor, Business Permit and
License Office, Building
Official/Municipal Engineer and Within 20
the Barangay. Minutes CRO

174
15. Issuance and Service of Closure Order (Due to Expiration of Abatement Order) Procedure
An order issued when the owner or administrator of buildings, structures or facilities failed to comply with the abatement order
or when the deficiency constitutes a clear and imminent danger to life and property.

Office: Fire Station/Lone District Fire Office

Closure Order (Due to Non-Payment of Administrative Fine)

Classification:
(Applicable to All Transactions either Simple, Complex or Highly Technical)

1. G2C – Government to Citizen

Type of Transaction: 2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

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 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Submits copy of AIR indicating
non-compliance with the AO to Within one (1)
the Chief, FSES/Chief, FSEU. day after
receipt of the
Inspection
Order (IO)

2. Review/evaluate the Within 24 hours Chief Fire

recommendations/ findings of upon the receipt Safety
FSI, prepare, affixes initial and of the AIR Enforcement
recommends to C/MFM or Section/Chief
District Fire Marshal (for Lone (Note: As per BFP Fire Safety
Operational Manual)
District Fire Office) the issuance Enforcement
of Closure Order. Unit (C, FSES/C,
FSEU)
3. Endorse his/her
recommendation to the
City/Municipal Fire Marshal (C/
MFM) or District Fire Marshal (for
Lone District Fire Office) for
his/her signature.

176
4. Make the final review/evaluation Within two (2)
of the Chief-FSES/ CHIEF, FSEU days upon City/ Municipal
recommendation for disposition and receipt of the Fire Marshal
signs three (3) copies of Closure AIR (C/MFM) or
Order and effect the continuous District Fire
Marshal (for
posting of the sign “WARNING: THIS (Agency Action
Lone District Fire
BUILDING/ STRUCTURE IS A FIRE Step 4 to Step
Office)
HAZARD” in front of the building and 5)
additional posting of signage bear the
words “WARNING: THIS BUILDING/ (Note: As per BFP
ESTABLISHMENT HAS BEEN OR- Operational Manual)
DERED CLOSED BY THE BUREAU
OF FIRE PROTECTION IN
PURSUANT TO R.A. 9514 AND ITS
IRR” also in front of the
building.

177
5. Endorse the three (3) copies of C/MFM or District
Closure Order and effect the Fire Marshal (for
continuous posting sign “WARNING: Lone District Fire
THIS BUILDING/ STRUCTURE IS A Office)
FIRE HAZARD” in front of the
building or structure that it is a fire
hazard and additional posting
of signage bear the words
“WARNING: THIS BUILDING/
ESTABLISHMENT HAS BEEN
ORDERED CLOSED BY THE
BUREAU OF FIRE PROTECTION
PURSUANT TO R.A. 9514
AND ITS IRR” also in
front of the building.
6. Record in the Official Log Sheet
the date and Closure Order number.
Provide duplicate copy of Closure Or-
der to the designated Records
Custodian.
Within 15 Customer
7. Release Closure Minutes Relation Officer
Order to the FSI (CRO)

178
1. Acknowledges the Closure 8. Serve the original copy of Closure FSI or Office
Order with proper receipt by writing Order to the owner/responsible of the C/MFM
his/her name, the date & time and person in the building/establishment Within one (1) or District Fire
affixing his /her signature above the and effect the continuous posting of day Marshal (for
name. the sign “WARNING: THIS Lone District Fire
BUILDING/ STRUCTURE IS A FIRE Office)
HAZARD” in front of the building.

179
Continuation of Step 8:

A signage shall also be posted in

front of the building. The signage
bears the words “WARNING: THIS
BUILDING/ES- TABLISHMENT
HAS BEEN ORDERED CLOSED
BY THE BUREU OF FIRE
PROTECTION PURSUANT TO
R.A. 9514 AND ITS IRR”

Note: If necessary or if the situation

so requires, requests/ coordinates
with the PNP and/or Barangay
Officials having juris- diction to assist
in the posting of warning signs, in
case the owner/responsible person
refuses to accept the copy of the
Closure Order, a copy thereof is
left/posted at the conspicuous place
in the building / establishment which
is witnessed by any Barangay
Official and the original copy shall be
sent to the owner/ responsible
person through registered mail with
return card. The Barangay Official,
who witnessed the serving of the
Closure Order shall sign at the
receiving copy of the notice as
witnesses.
180
9. After service to the Within 20 CRO
owner/responsible person in the Minutes
building/establishment, a copy of
the Order is sent to the offices of
the Mayor, Business Permit and
License Office, Building Official/
Municipal Engineer and the
Barangay.

181
16. Implementation of Closure Order Procedure
An order issued when the owner or administrator of buildings, structures or facilities failed to comply with the abatement order
or when the deficiency constitutes a clear and imminent danger to life and property.

Office: Fire Station/Lone District Fire Office

Closure Order (Due to Non-Payment of Administrative Fine) (Applicable to All

Classification:
Transactions either Simple, Complex or Highly Technical)
1. G2C – Government to Citizen
Type of Transaction:
2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Send letter to the to the Office of the
Chief of Police having jurisdiction, Office Within one (1) C/MFM or District
of the Mayor and Office of the Punong day Fire Marshal (for
Barangay for assistance in the Lone District Fire
implementation of the Closure Order not Office)
later than the fourth (4th) day after the
service of the said Order. The letter
specifically states the date and time for
which the Closure will be effected, which
shall not be later than 10 days after the
service of the Order.

182
 2. The office of the City/Municipal Fire
Within one (1) C/MFM or District
Marshal, with the assistance of any from
day Fire Marshal (for
the Office of the Chief of Police having
jurisdiction, Office of the Mayor and Lone District Fire
Office of the Punong Barangay, Office)
proceeds to the building or establish-
ment for which closure shall be effected,
and makes sure that nobody is left
inside the building or establishment.
Likewise, all utilities (electricity, water,
etc.) is to be properly turned off.
The building or establishment is then
provided with a sticker bearing the words
“WARNING: THIS BUILDING/
ESTABLISHMENT HAS BEEN OR-
DERED CLOSED BY THE BUREU
OF FIRE PROTEC- TION PURSUANT
TO R.A. 9514 AND ITS IRR” at the
door.
1.Upon the request of the owner, 4. The signage posted during the service Time
administrator, occupant or other of the Order shall be continuously or period to
persons responsible to commence posted until compliance of all fire safety accomplished
compliance until full compliance requirements. full compliance
with the require-ments with RA with the
9514 and its RIRR. requirements
of RA 9514
and its RIRR.

183
17. Processing of Request for the Conduct of Fire Drill and Issuance of Fire Drill Certificate
The client requests for the conduct of Fire Drill in their respective building and establishment and subsequent issuance of a Fire
Drill Certificate.

Office or Division: Fire safety enforcement division

Classification: Highly technical

Type of Transaction: G2C, G2B, G2G

Who May Avail: Contractors, Building Owner, Government Agencies

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

Establishment with Fifty (50) occupants or more Local Fire Station

184
 FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Client lodges the 1. Acceptance of the request. Assessment of P 1,000.00 Five (5) minutes Customer
written request for the payment to be reflected at the Order of Relation Officer
Conduct of Fire Drill at Payment Slip (OPS). (CRO)
the local City or Municipal Fire Code
Fire Station Assessor (FCA)
Fire Code
Collecting Agent
2. Payment of Fee by the 2. Fire Code Collecting Agent will receive (FCCA)
Client the necessary payment and issue Official Fire Safety
Receipt (OR). Lecturer (FSL)
Chief, Fire
3. Conduct of Fire Drill at the establishment
One (1) day Safety
applying for the certificate.
Enforcement
4. Preparation of Fire Drill Evaluation Report Unit (FSEU)
and Certificate of Fire Drill. City/Municipal
Fire Marshal
Total: 6
3. Waits for the Release 5. Issuance of Fire Drill Evaluation Report
Personnel
of Fire Drill Certificate and/or Certificate of Fire Drill Five (5) minutes

TOTAL
TOTAL FEES
TOTAL: PROCESSING
TO BE PAID
TIME
Maximum of One
Php1,000.00
(1) day

185
18. Processing of Request for the Issuance of Fire Safety Clearance - Conveyance of Hazardous Materials
and Chemicals in Cargo Vehicle
The client requests for the issuance of Fire Safety Clearance for the conveyance or transport of Hazardous Materials and
chemicals in a cargo vehicle.

Service Name: Fire Safety Clearance - Conveyance Of Hazardous Materials And Chemicals In Cargo
Vehicle
Description of Service: Fire Safety Clearance

Office or Division: Fire Safety Enforcement Division

Classification: Highly Technical

Type of Transaction: G2C, G2B, G2G

Who May Avail: Business Owner, Government

CHECKLIST OF REQUIREMENTS: WHERE TO SECURE

1. Accomplished application form for FSC- Conveyance of
Local Fire Station
Hazardous Materials and Chemicals in Cargo Vehicle

186
 FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive - Fill out and submit the A. 1. For first
application form for FSC-Conveyance 2,000L
of Hazardous Materials and Chemicals (Php 1,748.00)
in Cargo Vehicle with the necessary 2. For every
requirements for assessment of fees. additional 400L of
Customer Relation
fraction thereof
A. For each cargo truck, motor vehicle, Officer (CRO)
(Php 70.00)
tank trailer, and tank semi-trailer Fire Code
carrying flammable or combustibles Assessor (FCA)
B. 1. For the first
liquids 500Kg
Fire Code
Receive and record (Php 1,049.00)
B. For each cargo truck, or motor Collecting Agent
application documents. 2. For every
vehicle, tank truck, tank trailer, and (FCCA)
Assess the Fire Code additional 100Kg Maximum of twenty
tank semi-trailer carrying explosives
Fees to be paid by the or fraction thereof (20) minutes
and/or combustibles material, including Chief, Fire Safety
client and issue Order (Php 70.00)
hazardous chemicals and gases Enforcement Unit
of Payment Slip (OPS).
(FSEU)
C. For loading and unloading to or from C. 1. For the first
a boat, vessel, craft, or railway tank car 2,000L or
City/Municipal Fire
and the transfer of containers of Kilograms
Marshal
explosives, flammable liquids or (Php 700.00)
combustible materials, including 2. For every
Total: 5 Personnel
hazardous chemicals and gases at additional 400L
terminals or piers or 100Kg or
fraction thereof
D. For transfer of flammable or not exceeding
combustible liquids to share tanks at 40,000L or

187
terminal, including the discharge of 10,000Kg (Php
flammable or combustible cargo to bulk 350.00)
lighters undertaken at bay, and its 3. For every
subsequent transportation by water to additional 4,000L
petroleum wharves, or transfer by bulk or 1,000Kg or
lighters from said terminals to vessel at fraction thereof in
bay excess of
40,000L or
E. For transfer of conveyance of 10,000Kg (Php
flammable or combustibles liquids or 35.00)
gas in bulk done by lighters or through
pipelines D. 1. For the first
2,000L (Php
700.00)
2. For every
additional 400L
or fraction thereof
not exceeding
400,000L (Php
175.00)
3. For every
additional 4,000L
or fraction thereof
in excess of
400,000L (Php
70.00)

E. 1. For first
2,000L

188
 Collect the payment (Php 700.00)
2. Payment - Upon due notice, the 2. For every
and issue Official
client will then proceed at the Fire additional 400L
Receipt (OR).
Code Collecting Agent (FCCA) for or fraction thereof Maximum of fifteen
Release the Claim
payment of the reflected FCF amount in excess of (15) minutes
Stub. Evaluate and
reflected in the Order of Payment and 2,000L
issue the appropriate
will receive a claim stub. (Php 70.00)
documents.

3. Release - The client may now claim Release Fire Safety

Maximum of ten (10)
the Fire Safety Clearance for Dust Clearance for Dust
minutes
producing machine producing machine

TOTAL FEES TO TOTAL

TOTAL:
BE PAID PROCESSING TIME
Fees vary on the
volume of Forty-five (45)
contents/load of minutes
cargo vehicle

189
 FEEDBACK AND COMPLAINTS MECHANISM

The BFP Client Satisfaction Survey Form are available in all BFP offices, i.e. BFP-NHQ,
Regional Offices, Provincial/District Fire Offices, as well as, City and Municipal Fire Stations
where the client/customer transact business.
How to send feedback
He/She may be requested to answer the Customer Satisfaction Survey Form and drop it at
the designated drop box in front of the Customer Relations Officer. Every Friday of the week,
the Customer Relations Officer opens the drop box and compiles and records all feedback
submitted.

In BFP NHQ, the QMS Office verifies the responses based on the opinion/perceptions of the
Client/Customer, calls into attention the concerned office/unit where the he or she transacted
to resolve the matter of dispute within the immediate period of time or within the day.
The accomplished forms are then collected by the Public Information Service/Unit or Office
in the BFP NHQ down to the Provincial/District Fire Office, while in the City and Municipal
Fire Stations, the Customer Relations Officer (CRO) gathers the forms and inputs the
How feedbacks are processed feedback data into a worksheet. Feedback requiring immediate answers are forwarded to
the relevant offices and they are required to answer within three (3) days of the receipt of the
feedback
These matrix of responses from the lower operating units are consolidated up to the
Regional Office level and the Client Satisfaction Survey data are then transmitted to the BFP
NHQ Quality Management System (QMS) Office for data analysis.

190
 To file a complaint against the BFP or any of its personnel, the Client/Customer should
provide the following details via email for appropriate action to be taken:
- Full name and contact information of the complainant;
- Narrative of the complaint;
- Evidences, and
How to file a complaint - Name of the person being complained.
For follow-ups or queries, the contact information are as follows:
BFP NHQ Internal Affairs Services (IAS)
Trunk lines: 8426-0194; 8426-0195; 8426-0197; 8426-0219; 8426-0231; 8426-0232; 8426-
0246; 8426-0253 Local 607 or through the email at: bfpnhq_ias@yahoo.com
In BFP NHQ, complaints may be filed at the Internal Affairs Service (IAS), who will attend to
the Client/Customer concerns by calling into attention the staff/office concerned from the
national level down to the city/municipal level.
In BFP Regional and Provincial/District Offices, on the other hand, the customer/client can
call into attention the Regional, Provincial and District Fire Marshal or their authorized
representative staff officer or the Head of the Unit/Office concerned to resolve complaints
and other issues raised. Formal complaints may be coursed through the BFP NHQ IAS
How complaints are processed or the Regional IAS.
At the City/Municipal Fire Station level, the Customer Relations Officer (CRO) are
responsible or resolving matters, issues or dispute raised by the Client/Customer
regarding frontline transactions, specifically those arising from the filing of application for
permits, clearances and certifications relative to the implementation of the Fire Code and its
Implementing Rules and Regulations.
Complaints may be filed at the Regional IAS who has jurisdiction over these matters at the
local level.

191
 Republic of the Philippines
Department of the Interior and Local Government
BUREAU OF FIRE PROTECTION
NATIONAL HEADQUARTERS
Agham Road, Barangay Bagong Pag-Asa, Quezon City

BFP NATIONAL HEADQUARTERS DIRECTORY

Contact Number
Floor Office Email
Direct Line Trunk line
OFFICE OF THE DEPUTY CHIEF
8426-4032 705 bfpofficialdco@gmail.com
FOR OPERATIONS (ODCO)
OFFICE OF THE DEPUTY CHIEF
8426-0209 708 odca.nhq@gmail.com
FOR ADMINISTRATION (ODCA)
Local 703/704
Left (02) 8426-0194;
Wing 8426-0195;
Seventh 8426-0197;
Fire Control Operation Service (FCOS) 8426-3812 8426-0219; fcoc_commel@yahoo.com.ph
8426-0231;
8426-0232;
8426-0246;
8426-0253
Right OFFICE OF THE CHIEF, BFP 8426-4399 701 ofcbfp@gmail.com
Wing M/Gen Ernesto G Madriaga Hall
Left Legal Service (LS) 601 bfp_legal@yahoo.com
Sixth
Wing INTER-AGENCY TASK FORCE (IATF) 605 iatfdilg@gmail.com

192
 Internal Affairs Service (IAS) 607 bfpnhq_ias@yahoo.com
OFFICE OF THE CHIEF
8426-3847 603 cdsnhq12345@gmail.com
Right DIRECTORIAL STAFF (OCDS)
Wing Hearing Office (HO) 606 hearingofficebfpnhq@gmail.com
Office of the Auditor 604
DIRECTORATE FOR LOGISTICS (DL) 8426-9537 bfp_nhq_odl@yahoo.com
Left
Supply Management Division (SMD) 502 bfpnhq_dl_smd@yahoo.com
Wing
Engineering Division (ED) 503 bfpnhqled@yahoo.com
DIRECTORATE FOR PLANS (DP) 505 bfpnhq.dpsd@gmail.com
Fifth
Planning and Programming Division
504 bfpnhq_dpsd_ppd@yahoo.com
Right (PPD)
Wing Fire Science and Technology Division
506 fssddbfp@yahoo.com.ph
(FSTD)
QMS Office 507 bfpnhq.iso9001.2015@gmail.com
DIRECTORATE FOR OPERATIONS
8376-0117 401 bfp_nhq_do@yahoo.com
(DO)
Fire Suppression Operations Division
Left bfp.nhq.fsod@gmail.com
(FSOD) 402
Wing
Special Operations Division (SOD) bfpnhq_do_sod@yahoo.com
Fourth DIRECTORATE FOR ICT
406 misbfp.nhq@gmail.com
MANAGEMENT (DICTM)
DIRECTORATE FOR FIRE SAFETY odfsebfp@gmail.com
8426-9310 403
Right AND ENFORCEMENT (DFSE) odfspbfpnhq@gmail.com
Wing Fire Safety Enforcement Division fsedbfpnhq@gmail.com/
405
(FSED) fsedbfpnhq@yahoo.com
193
 Fire Safety Information Division (FSID) fsidbfpnhq@gmail.com
DIRECTORATE FOR INTELLIGENCE
dii.bfpnhq@gmail.com
AND INVESTIGATION (DII)
Fire Arson Investigation Division
404 faid.dii.bfpnhq@gmail.com
(FAID)
Intelligence and Detection Division
iddbfpnhq@gmail.com
(IDD)
Finance Service (FS) FSfinance2018@gmail.com
Pay and Allowance Section (PAS) pasbfpnhq2018@gmail.com
302
Collection and Disbursement Unit
Left (CDU)
Wing
Remittance Unit (RU) nhqremittance@yahoo.com
Electronic Data Processing Section 307
Third edps.bfp@gmail.com
(EDPS)
DIRECTORATE OF
dc.bfpnhq@gmail.com
COMPTROLLERSHIP (DC) 8426-9068 301
Right Budget Services Division (BSD) BFPBudget@yahoo.com
Wing Fire Code Revenue Management
bfpfirecoderevmgt@gmail.com
Division (FCRMD) 305
Accounting Service (AS) bfpnhqacctg@gmail.com
DIRECTORATE FOR HUMAN
dhrd2018@gmail.com
RESOURCE DEVELOPMENT (DHRD)
Left Human Resource Management
Second 206 hrmd.nhq@gmail.com
Wing Division (HRMD)
Recruitment and Selection Section
rssbfpnhq10@gmail.com
(RSS)
Promotion Section (PS) ps.hrmd.dhrd.bfpnhq@gmail.com

194
 Personnel Appraisal Section (PApS) pas_nhq@yahoo.com
Personnel Placement Section (PPS) ppshrmd@gmail.com
Doctrine Development Section (DDS) dds.dhrdbfp@gmail.com
Personnel Liaison Section (PLS)
Career Development Division (CDD) 203 cdd.bfpnhq28@gmail.com
Skills Development and Specialization
sdss.dhrdbfp@gmail.com
Section (SDSS)
Personnel Welfare Section (PWS) personnelwelfaresec@yahoo.com
Awards and Incentives Section (AIS) aisbfp@gmail.com
DIRECTORATE FOR PERSONNEL
AND RECORDS MANAGEMENT ODP.BFPNHQ2015@gmail.com
(DPRM)
Personnel and Records Management
prmdbfpnhq@yahoo.com
Division (PRMD)
Right
Records Section (RS) 202 recordsprmd@yahoo.com
Wing
Leave Management Section (LMS) bfpleave.nhq@gmail.com
Morale and Benefits Division (MBD) mbd.bfpnhq@yahoo.com
Administrative Division (AD) addprm.nhq@gmail.com
Personnel Accounting Section (PerAs) bfppersec@yahoo.com

195
 BFP REGIONAL OFFICE DIRECTORY

Telephone Number FCOS Mobile

Region Address Email Address
Main Alternate Number
Region 1 Patac, Sto. Tomas, La Union (072) 687-0763 0917189 8434 fcosbfpr1@gmail.com
2 #7 Dalan na Pavvurulun cor (078) 844-0714 0917 323 9365 fcosbfp@yahoo.com
Paccorofun Regional
Government Center Carig
Sur, Tuguegarao City,
Cagayan
3 New Public Market, Del Pilar, (045) 963-4378 0943 700 3136 bfpr3@yahoo.com.ph
San Fernando City,
Pampanga
4A Camp Vicente Lim, Brgy. (049) 834-0604 (02) 520-8860 0923 643 5965 bfpr4a_commel@yahoo.com.ph
Mayapa, Calamba City, 0925 349 7274
Laguna 0936 043 3045
4B F.P. Perez Building 3, (049) 545-2742 0999 884 7642 bfp_mimaropa@yahoo.com
Parian, Calamba City, 0997 849 1275
Laguna
5 2nd Flr, ANST Bldg., F. (052) 742-6583 (052) 481-5013 0998 977 7499 bfpvcommel@yahoo.com
Aquende Drive, Old Albay 0925 665 0517
District, Legazpi City 0917 506 4675
6 3rd Floor New BFP Building (033) 337-6918 0939 620 8879 fcoc_r6@yahoo.com
General Macario M. Peralta
Jr. Drive, Iloilo City
7 N. Bacalso Avenue, Pahina (032) 328-3716 (032)-254-8376 0916 544 2799 fcos.bfpr7@gmail.com
Central, Cebu City 0923 994 6454

196
 8 cor. Justice Romualdez and (053) 325-7123 0906 246 7995 commel.bfpregion8@yahoo.com
Paterno St., Tacloban City, 0919 845 7175
Leyte
9 Mayor Cesar Climaco (062) 991-5320 (062) 957-4069 0949 996 9882 commel9one@gmail.com
Avenue, Zamboanga City 0917 771 9250
10 Maharlika Bldg. Gumamela (088) 880-7534 0906 398 1549 commel_bfp10@yahoo.com
Ext., Carmen, Cagayan de
Oro City
11 Leon Garcia corner (082) 221-6658 (082) 221-3989 0910 568 3232 bfp11_opns@yahoo.com.ph
Monteverde St., Davao City
12 640 Morales Ave. Brgy. (083) 228-5324 0907 958 2557 bfp12.commel@gmail.com
GPS, Koronadal City, South bfp12.regionaloffice@gmail.com
Cotabato bfp12_commel@yahoo.com
BARMM 004 Don Abelardo, (064) 421-1913 (064) 421-6903 0916 299 5255 fcos_bfpbarmm@yahoo.com
Poblacion 4
Cotabato City
CAR 0001 Reyes Bldg., (074) 304-3122 0998 591 5700 bfpcarfcoc@yahoo.com
Kadmangan, Marcos 0917 150 0041
Highway, Upper Poblacion,
Tuba, Benguet
CARAGA Maharlika road Brgy. Rizal (086) 827-0318 (086) 232-5131 0998 590 4276 bfp_caraga@yahoo.com
Surigao City, Surigao del
Norte
NCR Brgy. Pinagkaisahan, Ermin ARDA: (02) 448-5221 OPNS: (02) 411-9313 0933 614 0040 admbfpncr@yahoo.com
FSED: (02) 412-5637 ADMIN: (02) 723-1642
Garcia St., Cubao, Quezon LOGS: (02) 413-8857 ORD: (02) 721-8676 bfpncrfcoc@gmail.com
City LEO BASE: (02) 7745- INFODESK: (02) 255- bfpncr_080291@yahoo.com
1142 5399

197
NFTI Camp Vicente Lim, Brgy. (049) 411-0049 nftia79@gmail.com
Mayapa, Calamba City,
Laguna

198