ANNEX A

Training Plan
COURSE HOUSEKEEPING NC II
Modality: Check which Modality will be applied. Multi-Modal is Allowed

[] Full- Online [/] Blended Online [] Distance Learning

Module Learning Learning Resources
Outcomes
Participate in LO1. Obtain and Distance Learning Mode
convey  CBLM Participating in Workplace
Workplace workplace  Video and USB copy: Effective Workplace
Communicati information Communication
on  Communication channel thru Text, Call, Fb,
LO2. Speak or Messenger
English at a
basic Online Learning:
operational level  eCBLM
Streaming Media on LMS:
LO3. Participate https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
in workplace cjc=ixj7mzt
meeting and  Workplace Communication, Streaming
discussion Media

LO4. Complete
relevant work
related
documents
Work in Team LO1. Describe Distance Learning Mode
and identify  CBLM Work in team environment
Environment team role and  Video and USB Copy:
responsibility in  Communication channel thru Text, Call, Fb,
a team or Messenger
Online Learning:
LO2. Describe

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

 work as a team  eCBLM
Member  Edmodo
 Webinar
LO3. Work Blended Learning Delivery Mode
effectively with  Face to face ( shall strictly adhere to covid-
colleagues 19 Inter-Agency Task Force Health and
LO4. Work in safety Protocol)
socially diverse
environment
Practice Career LO1. Integrate Distance Learning Mode
personal  Printed Self- pace material (CBLM)
Professionalis objectives with  Video and USB Copy: Practice Career
m organizational Professionalism
goals  Communication channel thru Text, Call, Fb,
or Messenger
LO2. Set and Online Learning:
meet work  Digital CBLM
priorities Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
LO3. Maintain cjc=ixj7mzt
and professional Practice career professionalism, Streaming Media
growth and Blended Learning Delivery Mode
development  With offline or online eLearnings materials

Practice LO1. Evaluate Distance Learning Mode

hazard and risks  Printed Self –pace material(CBLM)
occupational  Video and USB Copy: Practice occupational
health and LO2. Control health and safety
safety hazards and  Communication channel thru Text, Call, Fb,
risks or Messenger
procedures
Online Learning:
LO3. Maintain  Digital CBLM
occupational Streaming Media on LMS:

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

 health and https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
safety
or Google form
awareness

LO4. Perform
basic first-aid
procedures
Develop and LO1. Seek Distance Learning Mode
information on  CBLM Perform in workplace safety
update the practices
industry Industry  Video and USB Copy:
knowledge Develop and update industry knowledge
LO2. Update  Communication channel thru Text, Call, Fb,
continuously or Messenger
relevant Online Learning:
industry  Digital CBLM
knowledge Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
LO3. Develop cjc=ixj7mzt
and update Perform workplace safety practices
local knowledge Blended Learning Delivery Mode
 With offline or online
LO4. Promote eLearning materials
products and
services to
customers

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Observe LO1. Follow Distance Learning Mode
hygiene  Printed Self-pace materials CBLM Observe
workplace Procedures workplace hygiene procedures
hygiene  Video and USB Copy:
procedures LO2. Identify  Communication channel thru Text, Call, Fb,
and prevent or Messenger
hygiene risk Online Learning:
 Digital CBLM Hygiene procedures
Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
Observe workplace hygiene procedures
Blended Learning Delivery Mode
 With offline or online eLearning materials

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Perform LO1. Plan and Distance Learning Mode
prepare the task  Tutorial videos, or Power point materials or
computer to be eCBLM
operations undertaken  Video and USB Copy: Computer Operation
 Communication channel thru Text, Call, Fb,
LO2. Input data or Messenger
into the Online Learning:
computer  Digital CBLM
Streaming Media on LMS:
LO3. Access https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
information cjc=ixj7mzt
using computer Perform computer operation
Blended Learning Delivery Mode
LO4. Produce  Face to Face session (shall strictly follow to
output data COVID-19 Inter- Agency Task Force Health
using computer and Safety Protocol
system

LO5. Maintain
computer
equipment and
system

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Perform LO1. Practice Distance Learning Mode
workplace  Tutorial videos, or Power point materials or
workplace and procedures for eCBLM
safety health,  Video and USB Copy:
practices safety and Perform workplace and safety practices
security  Communication channel thru Text, Call, Fb,
practices or Messenger
Online Learning:
LO2. Perform  Digital CBLM
child Streaming Media on LMS:
protection https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
duties cjc=ixj7mzt
relevant to the Perform workplace and safety practices
tourism Blended Learning Delivery Mode
industry  Face to Face session (shall strictly follow to
COVID-19 Inter- Agency Task Force Health
LO3. Observe and Safety Protocol
and monitor
people

LO4. Deal with

emergency
situations

LO5. Maintain
safe personal
presentation
standards

L06. Maintain a
safe and
secure
workplace

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Provide LO1. Greet Distance Learning Mode
customers  Printed Self-pace material CBLM
effective  Video and USB Copy: Provide effective
customer LO2. Identify customer service
service customer needs  Communication channel thru Text, Call, Fb,
or Messenger
LO3. Deliver
service to Online Learning:
customer  Digital CBLM
Streaming Media on LMS:
LO4. Handle https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
queries through cjc=ixj7mzt
use of common Provide Effective customer service
business  Webinar
tools and Blended Learning Delivery Mode
technology  With offline or online eLearning materials

LO5. Handle
complaints/confl
ict
situations,
evaluation
and
recommendatio
ns

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

PROVIDE LO1. Receive Distance Learning Mode
housekeeping  Power point material or eCBLM
HOUSEKEEPIN requests  Video and USB Copy:
G SERVICES TO PROVIDE HOUSEKEEPING SERVICES TO GUESTS
GUESTS LO2.  Communication channel thru Text, Call, Fb,
Provide/Service or Messenger
housekeeping Online Learning:
requests  Digital CBLM
Streaming Media on LMS:
LO3. Provide https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
advice to guest cjc=ixj7mzt
PROVIDE HOUSEKEEPING SERVICES TO GUESTS
LO4. Liaise with  Webinar
other Blended Learning Delivery Mode
departments  With offline or online eLearning materials
 Face to face session [shall strictly follow to
COVID-19 Inter Agency Task Force Health
and Safety Protocol

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Clean and LO1.Set up Distance Learning Mode
equipment and  Printed Self-pace material CBLM Clean and
Prepare rooms Trolleys Prepare rooms
for incoming for incoming
guests LO2. Access guests Video and USB Copy: Clean and
rooms for Prepare rooms
Servicing for incoming
guests
LO3. Make up  Communication channel thru Text, Call, Fb,
beds or Messenger
Online Learning:
LO4. Clean and  Digital CBLM
clear rooms Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
LO5. Clean and cjc=ixj7mzt
store trolleys Clean and
and equipment Prepare rooms
for incoming
guests Webinar
Blended Learning Delivery Mode
 With offline or online eLearning materials

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Provide Valet/ LO1. Provide Distance Learning Mode
valet services to  Printed Self-pace material CBLM Provide
Butler Service guests Valet/
Butler Service
LO2. Display  Video and USB Copy: Provide Valet/
professional Butler Service
valet standards  Communication channel thru Text, Call, Fb,
or Messenger
LO3. Care for Online Learning:
guest property  Digital CBLM
Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
Provide Valet/
Butler Service
 Webinar
Blended Learning Delivery Mode
 With offline or online eLearning materials
 Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health
and Safety

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

4. Laundry LO1. Collect Distance Learning Mode
laundry for  Printed Self-pace material CBLM Laundry
Linen laundering Linen and Guest Clothes
and Guest functions  Video and USB Copy: Laundry Linen
Clothes and Guest Clothes
LO2. Perform  Communication channel thru Text, Call, Fb,
laundering or Messenger
Functions Online Learning:
 Digital CBLM
LO3. Process Streaming Media on LMS:
laundered item https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
LO4. Return Laundry Linen
laundered item and Guest
Clothes Webinar
Blended Learning Delivery Mode
 With offline or online eLearning materials
 Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health
and Safety

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Clean public LO1. Select and Distance Learning Mode
set up  Printed Self-pace material CBLM Clean
areas, facilities equipment and public
and materials areas, facilities
equipment and equipment
LO2. Apply
cleaning  Video and USB Copy: Clean public areas,
technique facilities
and equipment
LO3. Clean dry  Communication channel thru Text, Call, Fb,
and wet areas or Messenger
Online Learning:
LO4. Maintain  Digital CBLM
and store Streaming Media on LMS:
cleaning https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
equipment and cjc=ixj7mzt
chemicals Clean public areas, facilities and equipment
 Webinar
Blended Learning Delivery Mode
 With offline or online eLearning materials
 Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health
and Safety

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer

Deal with/ LO1. Determine Distance Learning Mode
the level of •Printed Self-pace material CBLM Deal
handle Intoxication with/handle
intoxicated Intoxicated guests
guests LO2. Apply •Video and USB Copy: Deal with/handle
appropriate intoxicated
Procedures guests

LO3. Comply •Communication channel thru Text, Call, Fb, or

with legislation Messenger
Online Learning:
• Digital CBLM
Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
Deal with/
Handle intoxicated guests
Clothes Webinar
Blended Learning Delivery Mode
• With offline or online eLearning materials
• Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health and
Safety

Prepared by: Checked by: Submitted to:

ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES

Trainer School Director Chief Executive Officer