July 2021 CIB Report
July 2021 CIB Report
DETAILEDREPORT
July2021CoordinatedInauthentic
BehaviorReport
We’reconstantlyworkingtofindandstopcoordinatedcampaignsthatseektomanipulate
publicdebateacrossourapps.
PURPOSEOFTHISREPORT
Overthepastfouryears,we’vesharedourfindingsaboutc
oordinatedinauthenticbehavior
wedetectandremovefromourplatforms.AspartofourregularCIBreports,we’resharing
informationaboutallnetworkswetakedownoverthecourseofamonthtomakeiteasierfor
peopletoseeprogresswe’remakinginoneplace.
WHATISCIB?
WeviewCIBascoordinatedeffortstomanipulatepublicdebateforastrategicgoalwherefake
accountsarecentraltotheoperation.Therearetwotiersoftheseactivitiesthatweworkto
stop:1)coordinatedinauthenticbehaviorinthecontextofdomestic,non-government
campaignsand2)coordinatedinauthenticbehavioronbehalfofaforeignorgovernmentactor.
COORDINATEDINAUTHENTICBEHAVIOR(CIB)
Whenwefinddomestic,non-governmentcampaignsthatincludegroupsofaccountsandPages
seekingtomisleadpeopleaboutwhotheyareandwhattheyaredoingwhilerelyingonfake
accounts,weremovebothinauthenticandauthenticaccounts,PagesandGroupsdirectly
involvedinthisactivity.
FOREIGNORGOVERNMENTINTERFERENCE(FGI)
IfwefindanyinstancesofCIBconductedonbehalfofagovernmententityorbyaforeignactor,
weapplythebroadestenforcementmeasuresincludingtheremovalofeveryon-platform
propertyconnectedtotheoperationitselfandthepeopleandorganizationsbehindit.
CONTINUOUSENFORCEMENT
Wemonitorforeffortstore-establishapresenceonFacebookbynetworkswepreviously
removed.Usingbothautomatedandmanualdetection,wecontinuouslyremoveaccountsand
Pagesconnectedtonetworkswetookdowninthepast.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 2
SUMMARYOFJULY2021FINDINGS
Ourteamscontinuetofocusonfindingandremovingdeceptivecampaignsaroundtheworld—
whethertheyareforeignordomestic.InJ
uly,weremovedtwonetworks— fromRussiaand
Myanmar.Inthisreport,we’realsosharinganin-depthanalysisbyourthreatintelligenceteam
intothenetworkoperatedfromRussia,toaddtothepublicreportingonitsactivityacrossover
adozendifferentplatforms.Wehavesharedinformationaboutourfindingswithindustry
partners,researchers,lawenforcementandpolicymakers.
Weknowthatinfluenceoperationswillkeepevolvinginresponsetoourenforcement,andnew
deceptivebehaviorswillemerge.Wewillcontinuetorefineourenforcementandshareour
findingspublicly.Wearemakingprogressrootingoutthisabuse,butaswe’vesaidbefore—it’s
anongoingeffortandwe’recommittedtocontinuallyimprovingtostayahead.Thatmeans
buildingbettertechnology,hiringmorepeopleandworkingcloselywithlawenforcement,
securityexpertsandothercompanies.
● TotalnumberofFacebookaccountsremoved:144
● TotalnumberofInstagramaccountsremoved:262
● TotalnumberofPagesremoved:1 3
● TotalnumberofGroupsremoved:8
NETWORKSREMOVEDINJULY2021:
1. Myanmar:W
eremoved79Facebookaccounts,13Pages,eightGroups,and19Instagram
accountsinMyanmarthattargeteddomesticaudiencesandwerelinkedtoindividuals
associatedwiththeMyanmarmilitary.Wefoundthisactivityafterreviewinginformation
aboutaportionofitsharedbyamemberofcivilsocietyinMyanmar.Ourinvestigation
revealedsomelinksbetweenthisoperationandtheactivitywer emovedin2018.
2. Russia:Weremoved65Facebookaccountsand243InstagramaccountsfromRussia
thatwelinkedtoFazze,a
subsidiaryofaU
K-registeredmarketingfirm,whoseoperations
wereprimarilyconductedfromRussia.Fazzeisnowbannedfromourplatform.This
operationtargetedaudiencesprimarilyinIndia,LatinAmericaand,toamuchlesser
extent,theUnitedStates.Wefoundthisnetworkafterreviewingpublicreportingabout
anoff-platformportionofthisactivity.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 3
01
Weremoved79Facebookaccounts,13Pages,eightGroups,and19Instagramaccountsfor
violatingourpolicyagainstc
oordinatedinauthenticbehavior.Thisnetworkoriginatedin
Myanmarandtargeteddomesticaudiencesinthatcountry.
Thepeoplebehindthisactivityusedduplicateandfakeaccounts—someofwhichwerealready
detectedanddisabledbyourautomatedsystems—topost,commentontheirowncontentand
createGroups.Someoftheaccountsposedasprotestersandmembersoftheoppositionand
joinedpro-democracyGroups,whileothersranpro-militaryPagesthatclaimedtoexpose
anti-Tatmadawprotesters.Ahandfulofaccountsusedphotoslikelygeneratedusingmachine
learningtechniqueslikegenerativeadversarialnetworks(GAN).Thisnetworkalsoamplifiedthe
contentpostedbyPagescriticizingtheNationalLeagueforDemocracy.Theypostedin
Burmeseaboutnewsandcurrenteventsinthecountry,includingcontentonbothsidesofthe
politicaldebateinMyanmar—insupportandcriticismofanti-militaryprotests,theopposition
andthemilitarycoup.
Wefoundthisactivityafterreviewinginformationaboutaportionofitsharedbyamember
ofcivilsocietyinMyanmar.Ourinvestigationrevealedsomelinksbetweenthisoperationand
theactivitywer emovedin2018.Althoughthepeoplebehinditattemptedtoconcealtheir
identitiesandcoordination,ourinvestigationfoundlinkstoindividualsassociatedwiththe
Myanmarmilitary.
● PresenceonFacebookandInstagram:79Facebookaccounts,13Pages,eightGroups
and19Instagramaccounts.
● Followers:A
bout55,500accountsfollowedoneormoreofthesePages,around
10,000peoplejoinedoneormoreoftheseGroups,andabout1,700accountsfollowed
oneormoreoftheseInstagramaccounts.
● Advertising:Around$650inspendingforadsonFacebookandInstagrampaidfor
primarilyinUSdollars.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 4
BelowisasampleofthecontentpostedbysomeoftheseaccountsandPages.
Translation
Pagename:D
iscoveringthethieves
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 5
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 6
02
INDEPTHANALYSIS
INFLUENCETHEINFLUENCERS:COVIDVACCINEOPERATIONFROMRUSSIA
ByBenNimmo,GlobalIOThreatIntelligenceLead,andtheIOThreatIntelligenceTeam
EXECUTIVESUMMARY:
Weremoved65Facebookaccountsand243Instagramaccountsforviolatingourpolicyagainst
foreigninterference,whichisc
oordinatedinauthenticbehavioronbehalfofaforeignentity.This
networkoperatedacrossoveradozenplatformsandforumsbutfailedtobuildanaudience.It
originatedinRussiaandtargetedaudiencesprimarilyinIndia,LatinAmericaand,toamuchlesser
extent,theUnitedStates.OurinvestigationfoundlinksbetweenthiscampaignandFazze,a
subsidiaryofaUK-registeredmarketingfirm,whoseoperationswereprimarilyconductedfrom
Russia.Fazzeisnowbannedfromourplatform.
Thiscampaigncameintwodistinctwaves,separatedbyfivemonthsofinactivity.First,in
NovemberandDecember2020,thenetworkpostedmemesandcommentsclaimingthatthe
AstraZenecaCOVID-19vaccinewouldturnpeopleintochimpanzees.Fivemonthslater,inMay
2021,itquestionedthesafetyofthePfizervaccinebypostinganallegedlyhackedandleaked
AstraZenecadocument.Itisnoteworthythatbothphasescoincidedwithperiodswhenanumber
ofgovernments,includinginLatinAmerica,IndiaandtheUnitedStates,werereportedly
discussingtheemergencyauthorizationsfortheserespectivevaccines.
Thiscampaignfunctionedasadisinformationlaundromat.Itcreatedmisleadingarticlesand
petitionsonmultipleforumsincludingReddit,Medium,Change[.]org,andMedapply[.]co[.]uk.It
thenusedfakeaccountsonsocialmedia,includingFacebookandInstagram,toseedandamplify
thisoff-platformcontent,usingcrudespammytactics.Thecruxofthecampaign,though,
appearedtobeengaginginfluencerswithpre-existingaudiencesonInstagram,YouTubeand
TikToktopostcontentanduseparticularhashtagswithoutdisclosingtheoriginoftheposts.This
useofinfluencersappearedtobeinlinewiththefirm’sadvertisedservices,whichincludedaccess
to“ alargelistofbloggersfromYoutube,Instagram,andFacebook...[where]Accountsarereadyto
postyouradsforreasonablepricing.Workwithbloggersdirectlywithoutany3rdparty.”
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 7
Thevastmajorityofthiscampaignfellflatamongtheaudiencesittargeted,withnearlyallits
Instagrampostsreceivingzerolikes.Atthetimeofthiswriting,itsEnglish-languagepetitionon
Change[.]orggainedonlyabout550signatures,anditsHindi-languagepetitiongainedlessthan
900signatures.Onlythepaidinfluencers’postsattractedsomelimitedattention.However,this
relianceonexternalinfluencersbecametheoperation’sundoing—inMay,ahandfulofthem
exposedtheanti-Pfizerefforts.
ThiscontinuesthetrendwehighlightedinourrecentT
hreatReport—influenceoperations
increasinglytargetauthenticinfluentialvoicestocarrytheirmessages.Throughthem,deceptive
campaignsgainaccesstotheinfluencer’sready-madeaudience,butitcomeswithasignificantrisk
ofexposure.
Anotheraspectofthiscampaignworthhighlightingisitsoperationsacrossmultipleinternet
servicesatonce,whichmakesitmorechallengingforanyoneplatformtoseethefullpictureand
takeactiononthewholeofthecampaign.Thisiswhyawhole-of-societyresponsetosuch
disinformationcampaignsiscritical.TheinfluencerswhocameforwardinG
ermanyandF
rance
playedakeyroleinexposingthefirstcluetothisactivity.Open-sourceresearchersandjournalists
wereabletoreportonmuchoftheoperation’sMayactivity.Ourinternalinvestigationledto
uncoveringthefullscopeofthisnetworkonourplatform,includingitsactivityin2020,whichwe
sharedwithourindustrypeers.OuranalysisbenefitedfromresearchbyCNN,TheDailyBeastand
Graphika.Thiscollaborationbetweendifferentmembersofthecommunityisvitaltoexposing
influenceoperationsandunderstandingtheirimpact.
Still,somequestionsremainaboutaspectsofthiscampaign—includingwhocommissionedFazze
torunit—thatwouldbenefitfromfurtherresearchbythedefendercommunity.Onefeatureof
thesefor-hireinfluenceoperationsisthattheyallowtheultimatebeneficiarytoobfuscatetheir
involvement.Anotherquestionrelatestohowthe“hackedandleaked”documentcameinto
Fazze’shands.Aswithanyinfluenceoperation,understandingthemotivebehindleaksliketheseis
keytoputtingtheoperationincontext.
Aspartofdisruptingthisoperation,wetookdowntheiraccounts,includingauthenticassetsof
thepeoplebehindthisnetwork,andblockeddomainsassociatedwiththeiractivity.Wealso
notifiedpeoplewhowebelievemayhavebeencontactedbythisnetworkandsharedourfindings
withlawenforcement,independentresearchers,policy-makersandourindustrypeerssotheytoo
cantakeactioniftheyfindviolatingactivity.
____________________________________________________________________________________
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 8
TAKEDOWNBYTHENUMBERS
● PresenceonFacebookandInstagram:65Facebookaccountsand243Instagram
accounts.
● Followers:A
bout24,000accountsfollowedoneormoreoftheseInstagramaccounts.
● Advertising:Around$200inspendingforadsonFacebookandInstagrampaidfor
primarilyinUSdollars,eurosandRussianrubles.Thatincludestheentiretyofhistoric
advertisingactivitybybothinauthenticandauthenticaccountsremovedaspartofthis
network.Wehaven’tseenadspendassociatedwiththevaccine-focusedcampaign
describedinthisreport.
____________________________________________________________________________________
NOVEMBER-DECEMBER2020:THEASTRAZENECAPHASE
Theoperation’sfirstphasecenteredaroundthefalseclaimthattheAstraZenecavaccine
wasdangerousbecauseitwasderivedfromachimpanzeeadenovirus.Itprimarilytargeted
audiencesinIndiaandLatinAmerica,withsporadicandunsuccessfulattemptstoreach
audiencesintheUnitedStates.Thisphaseoftheon-platformoperationhasnotbeen
previouslyreported.
TheFazzeoperationbeganwiththecreationoftwobatchesoffakeFacebookaccountsinlate
2020,whichlikelyoriginatedfromaccountfarmsinBangladeshandPakistan.Theyposedas
beingbasedinIndia.
Theaccountsinitiallypostedasmallvolumeofnon-covidcontent—typicallyaboutIndianfood
orHollywoodactors.InlateNovember,however,theoperationbeganusingsomeofthemto
postonbloggingplatformsandpetitionwebsites,includingMediumandChange[.]org.These
blogsandpetitions,inEnglishandHindi,claimedthatAstraZenecamanipulateditsCOVID-19
vaccinetrialdataandusedanuntriedtechnologytocreatethevaccine.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 9
Image
ScreenshotofapetitiononChange[.]org,created
bytheoperationandaddressedtotheWorld
HealthOrganizationonNovember25,2020.
InDecember,astheIndiangovernmentwasd
iscussingemergencyauthorizationforthe
AstraZenecavaccine,theoperationbeganusingfakeaccountsonbothFacebookandInstagram
topromoteitsblogsandpetitions,togetherwithalargestockofmemes.Allthesememes
featuredthesuggestion,oreventheexplicitclaim,thattheAstraZenecavaccinewouldturnits
subjectsintochimpanzees.Manyofthememesfeaturedscenesfromthe1968movie“Planetof
theApes”.
Image
Postbythenetwork
ThefakeFacebookaccountsfocusedonlow-volume,targetedposting:eachonetypically
postedthreetosixmemes,usuallyinHindi,togetherwithalinktooneoftheoperation’s
off-platformpiecesofcontentandabriefcommentinHindiorEnglish.Thesepostsreceived
fewifanylikes,andsomewereridiculedbyrealpeople.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 10
Image
Memepostedbythisnetwork’sfakeaccounts,
togetherwithalinktooneoftheoperation’s
petitions.
Caption
“Walter,comeonover,don'thesitate!AstraZeneca's
vaccineissafe!Yesterdaywetookthevaccine
ourselves...”
Image
Conversationbetweentwooftheoperation’s
fakeaccounts,respondingtoanunrelated
postonaPagecalled“TexansforVaccine
Choice”.
Image:
Commentfromarealpersonmockingoneofthe
operation’sposts,followedbycriticalresponsesfrom
threeoftheoperation’sfakeaccounts.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 11
TheInstagramactivitywascrudeandspammy,andorganizedaroundahandfulofhashtags.Two
ofthemwereinEnglish:#AstraZenecakillsand#AstraZenecalies,inadditiontotheirequivalents
inPortuguese:#AstraZenecamataand#AstraZenecamente.Thelastonewas
#stopAstraZeneca.Theoperationlikelyoriginatedthesehashtags:neither#astrazenecakills,
#stopastrazenecanor#astrazenecaliesappearedtohavebeenusedonInstagrambefore.
BetweenDecember14andDecember21,about10,000poststhatincludedtheoperation's
hashtagsweremade,oftenwithlinkstotheoperation'soff-platformarticles.
Mostoftheaccountspostedthesehashtagsdozensorhundredsoftimesinquicksuccession,
likelyautomated,withsomedetectedanddisabledbyourautomatedsystems.Whilethe
volumewashigh,thecampaignsawminimalsuccess.Ononeofthehashtagsusedbythe
operation,thetop-performingpostreceivedfivelikes,whereasthevastmajoritygotzero.
Altogether,theoperation’sInstagrampostsattractedaround1,000likescombined,withmost
receivingzero.
Inanothersignofthesloppynatureofthiscampaign,mostofthepoststhatused
Portuguese-languagehashtagsbetweenDecember14andDecember16attachedthemto
Hindi-languagememes.FromDecember17onwards,theyaccompaniedthehashtagswiththe
samememes,buttranslatedintoSpanish.(“AstraZenecamata”,“AstraZenecakills”, isthesame
inSpanishandPortuguese,whereas“AstraZenecalies”is“AstraZenecamente”inPortuguese,
but“AstraZenecamiente”inSpanish.)Perhapsnotsurprisingly,thisspammyamplificationalso
failedtoattractattention.
Image
MemepostedbyoneoftheInstagramaccounts
onDecember15,2020.ThememewasinHindi,
buttheaccounthadanEnglishname.Itwas
operatedfromRussia,anditusedaPortuguese
hashtag.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 12
Image
TwopostsbythesamefakeaccountonDecember14
andDecember30,showingthesamememeinHindi
andtheninSpanish.TheHindimemecamewithan
Englishcomment,theSpanishmemewithaHindi
comment.Neitherpostgainedreactions.
Upperpostcaption:“ N
owit'syourturntoget
vaccinatedwithAstraZeneca”.
Lowerposttext:“T
hevaccinewasbasedona
chimpanzeegenefromthecompanyAstraZeneca.”
Lowerpostcaption:“OK,it’syourturnforthe
AstraZenecavaccine.”
Whilethisspammycampaignwasstillrunning,ahandfulofhealthandwellbeinginfluencers
postedInstagramstoriesthatusedthesamehashtags,referencedthefactthatthe
AstraZenecavaccinewasderivedfromchimpanzeeadenovirusandsharedlinkstothepetitions
thattheFazzeoperationhadcreated.Whilepossible,itappearshighlyunlikelythatthese
influencerssharedtheoperation’sworkorganically.Giventhepublicreportingaboutthis
network’sengagementwithinfluencersinMay,itislikelythattheoperationusedsimilartactics
inDecember2020andaskedunwittingpeopletoamplifythiscampaignagainstAstraZeneca
acrosssocialmediaplatforms.
TheInstagramspamactivityendedonDecember21.TheFacebookaccountscontinuedposting
ataverylowlevel—roughlyapostaweek—intoearlyJanuary.BetweenDecember30and
January18,theA
rgentinian,I ndian,andB
raziliangovernmentsgrantedemergencyauthorization
totheAstraZenecavaccine.OnJanuary6,theoperationstoppedposting.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 13
MAY2021:THEPFIZERPHASE
Aftermonthsofinactivity,theoperationresumedinMay2021toclaimthatPfizer’s
COVID-19vaccinehadcausedamuchhigher“casualtyrate”thanothervaccines.Thistime,the
on-platformactivityappearedtobelimitedtoafewdozenFacebookpostsinEnglishthat
primarilytargetedPagesandGroupsintheUnitedStates,whichreceivedalmostnoreaction,
andasinglepostbyaninfluencerinBrazil.Open-sourcer eportingc
onfirmsthatFazzealsosent
emailstoinfluencersinFranceandGermany,whoultimatelyexposedit,andlikelyrecruiteda
YouTubeinfluencerinIndia.Wedidnotseeevidenceofthisphaseoftheoperationtargeting
India,FranceandGermanyonourplatform.
ThisphaseoftheoperationcoincidedroughlywithaperiodwhentheE
uropeanMedicines
AgencyandB
razilwerediscussingapprovingthePfizervaccineforadolescents,andcamejust
aftertheU
SFoodandDrugAgencyapproveditforadolescentsonMay10.Pfizerwasalso
reportedlyintalkswiththeI ndianregulatorinearlyMayoveran“expeditedapprovalpathway”
foritsvaccine.
Atthecoreofthissecondphaseoftheoperationwasa12-pagedocumentcomparingthe
efficacyofdifferentCOVID-19vaccines.Theoperationclaimedthatithadbeenhackedand
leakedfromAstraZeneca.ItincludedatablewhichpurportedtoshowthatthePfizervaccine
causedamuchhighercasualtyratethanothervaccines;thetablehassincebeend
escribedby
BBCinvestigativejournalistsas“c
obbledtogetherfromdifferentsourcesandtakenoutof
context”.Ithasnotbeenconfirmedhowthedocumentmadeitintothisoperation’shands.
ThePfizer-focusedphaseoftheoperationbeganonMay14withthreearticlesonMedium,
Redditandethicalhacker[.]org,postedwithinroughly90minutes.Eacharticleclaimedthat
AstraZenecahadbeenhacked,andsharedalow-qualityscreenshotofthe“casualtyrate”table.
Asbefore,theoperationdidnotimmediatelypromotethesefakearticlesonourplatform.
Instead,onMay18,oneofitsFacebookaccountswasusedtocreateanaccountonaUK-based
medicalforumforstudents,andpostedtheentire“hacked”documentthere.Thenextday,a
secondwaveofarticlesappearedonthird-partywebsitestopromotethe“Pfizercasualtyrate”
narrative,referencingthefirstwaveofarticlesasasource.TheoperationthenuseditsFacebook
accountstopostthelinkstothesearticlesindifferenthealth-andnews-relatedGroupsand
Pages.Thistime,allthepostswereinEnglish,andtheyprimarilyfocusedonUS-based
audiences,butthevolumeofpostingremainedverylow,typicallytwo-fourpostsperaccount,
whichreceivedalmostnoreaction.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 14
Image
ScreenshotofthepostontheBritishmedicalforum
claimingtoleakthefullAstraZenecadocument,
May18.
Image
Screenshotofacommentbythesamefake
Facebookaccount,respondingtoalocalnewsstory
inFloridaon20May,2021.Theaccountshareda
linktooneoftheoperation’searlyarticles.
AccordingtoFrenchinvestigativepublicationFact&Furious,theoperationsentinfluencerson
YouTube,InstagramandTikTokadetailedbriefingcontainingthecampaignarguments,articles,
andinstructionstoaddlinksintheinfluencers’bios.Interestingly,unlikeinDecember,the
operationitselfdidnotrelyonspammytacticsnorusedanyhashtags.However,itreportedly
instructedtheinfluencerstousegenerichashtags,suchas#coronaand#covid19,likelyinan
attempttoinjecttheircontentintothemainstreampandemic-relatedconversationonline.
Image
PartofthetaskingthattheFazzecampaignwasreportedto
havesenttoinfluencers.(Source:f actandfurious.com).
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 15
Theattempttoreachinfluencersprovedtobetheoperation’sundoing.Ratherthantaking
Fazze’smoney(reportedly2,000euros),oneF
renchandoneG
ermaninfluencerexposedthe
campaign.Thistriggeredawaveofopen-sourceresearchthatidentifiedFazze’scorporate
ownershipandtheinfluencerstheytargeted.Inresponse,Fazzeappearstohavedeletedmost
ofitsfakearticlesbytheendofMay,anditsstaffremovedthereferencestoFazzefromtheir
socialmediabios.Accordingtopublicreporting,whenjournalistsapproachedtheinfluencersin
BrazilandIndia,they,too,deletedtheircontent.
Image
Screenshotoftheprofileofoneoftheaccountsrunbythe
operation,subsequenttoitsexposureinMay2021.
JULY2021COORDINATEDINAUTHENTICBEHAVIORREPORT 16