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Post Market Surveillence

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Mahmoud Domour
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0% found this document useful (0 votes)
180 views2 pages

Post Market Surveillence

Uploaded by

Mahmoud Domour
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SOP: Traceability Policy Procedure

SOP Code: QCQP03

INTRODUCTION:
Based on the feeling of Al-Sanabel for Manufacturing Industries of its commitment to its industrial and social responsibility, and

its keenness to ensure the safety of the product circulating in the market at all stages of the production process, by securing a

trained and qualified code and a healthy work environment in line with international standards for manufacturing and product

follow-up, the company has adopted strict work policies and regulations That would track the product in all its stages, as

previously mentioned.

THE AIM OF THE PROCEDURE:


.
In line with tracking that follows the sell -to-market. He chose to establish cases of non-conformity with the product after
it reached the market.

DEFINTIONS:
Follow-up of products: it is the process of following up the products after the sale stage and withdrawing them in the

event of a lack of conformity.

SCOPE:
It includes all activities related to withdrawing products from the market and taking random samples from the market.

RESPONCIPILITY:
 Marketing Department
 Quality control
 Quality assurance
 General Manager

RELATED DECUMENT:
 QCQP0301

Date Number
PAGE 1 from2
2002/5/12 2002/1
SOP: Traceability Policy Procedure

SOP Code: QCQP03

Procedure steps:
Step Responsibility
Quality Assurance
When dealing with the customer and taking all the

information related to the product.

Marketing Department/
In the event that the damaged sample is present, the Quality Assurance

Marketing Department is instructed to replace the

sample, but in the event that the old sample is not

available, the exchange is done as a compensation

allowance and the information is recorded on the

complaint report QCQP0301

Quality Assurance / Quality


The old sample is brought, examined and Control / GM

reinforced with a laboratory report, and in the

event that there is a lack of conformity with the

patch, random samples are drawn from the

warehouse and from the market to confirm the

product's condition and quality.

QC CONFIRMATION QA CONFIRMATION GM CONFIRMATION

Date Number
PAGE 1 from2
2002/5/12 2002/1

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