DPHRM – Assignment

Chartered Institute of Personnel Management Sri Lanka (Inc.)

Chartered Qualification in Human Resource Management

Competency Batch Level

HRM & Administrative
CQ/CL/54 DPHRM
Expertise

DPHRM – S05 Recruitment and Selection

Subject
DPHRM – S06 Reward Management
Assessment mode Individual Assignment
Handing over date 27th August 2021
Submission date 29th August 2021 (Before 11.55pm)
Word count 1000 words

Nawaloka Technologies (PVT) Ltd

"What gets measured, gets managed," said Peter Drucker. Nawaloka Technologies, a leading
medical equipment and pharmaceutical company, has institutionalized the measurement of
employee performance and engagement to drive business results. This case study focuses on
the Recruitment, Selection Process and Reward system at NawalokaTechnologies, which uses
analytics for improving employee performance and engagement. It also emphasizes having a
Performance-Based Compensation System, which leads to developing a culture of reward
differentiation and continuously measured and managed employee engagement. The study
explains the people challenges, the system and the next steps.

Nawaloka Technologies is a premier pharmaceutical company. In its previous projects before

2015, it was the pharmaceutical division of Pfizer international. Now, a fully independent
medical company, Nawaloka is in a position to lead the pharmaceutical industry into the 21st
century with its innovation and excellence. Its strategic intent is to be the most innovative
pharmaceutical company in Southeast Asia.

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DPHRM – Assignment

During the year 2015, Nawaloka's senior management decided to change their Recruitment
strategy. To save costs, Nawaloka's H.R Director decided to outsource the staff recruitment.
As a result, the quality of Nawaloka's staff began to deteriorate. In the past, Nawaloka was able
to attract many talented individuals due to its modern selection test methods. In addition,
Psychological and Aptitude tests were used to select the most talented candidates. As an
organization, Nawaloka continues to draw upon the values that made Pfizer International a
success: dedication to innovation; trust, respect and teamwork; and uncompromising integrity.
Added to these are speed, focus and accountability to meet customer needs and a culture of
performance that draws on the full range of its employees' skills and aspirations. However,
since 2015 Nawaloka's reputation for employee morale and hiring practices have deteriorated.
Although an outsourced employment agency conducts the hiring and selection process, the
Induction and Placement is still conducted by Nawaloka's current H.R team. Due to the new
outsourcing strategy, Nawaloka's staff turnover has increased to 120% within the past 12
months.

Prior to becoming an independent medical company, Nawaloka's Reward management strategy

was well known in the pharmaceutical industry. Pfizer's Total rewards included financial and
non-financial rewards. Current management had decided to increase the non-financial rewards.
The staff members have made numerous complaints to the H.R department stating, "This is an
unfair reward system, and we don't intend to be here long". However, the senior management
continued the same base pay without the other perks, such as variable or contingent pay given
by Pfizer.

In 2016, Nawaloka's board of directors made a swift decision to replace the current CEO and
the H.R. team, including the current H.R. director, who was a key advocate of promoting non-
financial rewards to the staff members. New CEO was hired, and his first objective on his list
is to hire an experienced H.R manager and work with this individual closely. He firmly believes
this will improve the current reward management systems such as Market Pricing, Job
Evaluation, Grade and Pay structures and Contingent Pay.

Assume that you have been hired as the New H.R manager for Nawaloka pharmaceuticals.
During your first meeting with the new CEO, you have been requested to answer the following
questions and submit the answers to the CEO.

Answer all the questions based on your knowledge, experience, and the tutorials from the class.

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DPHRM – Assignment

01. Did Nawaloka Technologies make the correct decision by outsourcing their
Recruitment and Selection? In addition, what are the advantages and disadvantages of
outsourcing Recruitment and Selection? Would you still consider outsourcing as the
new H.R. manager for Nawaloka Technologies? Explain

(20 marks)

02. Assume that the H.R. team will complete Nawaloka Technologies' Recruitment and
Selection. If so, What types of selection tests would you recommend? Explain the
difference between psychological testing and Aptitude testing.

(20 marks)

03. How would you change the current Reward Management Strategy at Nawaloka
Technologies? Would you consider paying more financial rewards than non-financial
rewards?

(20 marks)

04. What is Market Pricing, and why is it essential to Nawaloka technologies? Discuss the
advantages and disadvantages of market pricing for Nawaloka Technologies.

(20 marks)

05. Explain the steps while establishing new pay rates at Nawaloka Technologies.

(20 marks)

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DPHRM – Assignment

Guidelines for the Case study /assignment

All students are required to upload the finalized assignments/case study as per the guidelines
given below:

For successful completion of the relevant assignment/case study, students are required to:
 Do this as an individual assignment in the form of a 'soft copy.
 Font Size should be 12 (Times New Roman and Lind Space should be 1.5)
 Margins - Left 1.5' Right 1' Top and Bottom 1'
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accept any other file formats.
 The maximum size of the assignment/case study should be less than 1 M.B.
 You are allowed to make assumptions to fill the gap of any required information.
 You are also required to search for additional information as needed.
 Keep a copy of the assignment with you.
 Indicate the Index Number clearly on the cover page.
 Prepare the cover page by using the model cover page issued by CIPM. A soft copy of
the cover page could be downloaded from the CIPM LMS platform.
 Entirely refer to the source (s) of all material, even if you have re-expressed the ideas,
facts, or descriptions; acknowledge all direct quotations, and not submit work that has
been researched and written by another person.
 Maintain a very high standard of the assignment.
 Marks allocation for each question/case study is indicated against the question/ case
study.
 Rename your case study/assignment by entering your index number.

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