SR21 E All
SR21 E All
CONTENTS
CEO Message …………………………………………………………………… 002 ESG Data ………………………………………………………………………… 225
CSO Message …………………………………………………………………… 009 Corporate Overview ………………………………………………………… 226
Carbon Neutrality / Response to COVID-19 ……………………………… 014 Environmental Data …………………………………………………………… 228
Chair of the Board of Directors Message ………………………………… 025 Social Data ……………………………………………………………………… 250
Sustainability at Nissan ………………………………………………………… 026 Governance Data ……………………………………………………………… 256
Nissan's Contribution to the SDGs ………………………………………… 038 Editorial Policy …………………………………………………………………… 258
The Alliance ……………………………………………………………………… 043
Environmental Social Governance
Environmental Policies and Philosophy … 046 Social Policies and Philosophy …………… 115 Governance Policies and Philosophy …… 201
Climate Change ……………………………… 057 Human Rights ………………………………… 117 Corporate Governance ……………………… 202
Air Quality ……………………………………… 084 Diversity and Inclusion ……………………… 122 Risk Management ……………………………… 213
Resource Dependency ……………………… 088 Traffic Safety …………………………………… 136 Compliance …………………………………… 216
Water Scarcity ………………………………… 098 Product Safety and Quality ………………… 147
Third-Party Assurance ……………………… 102 Supply Chain Management ………………… 157
Strengthening Our Business Foundations … 104 Human Resource Development …………… 165 TCFD Content Index ………………………… 261
Labor Practices ………………………………… 170 GRI Content Index …………………………… 263
Employees' Health and Safety ……………… 178 Quick Guide For Investors ………………… 270
Community Engagement …………………… 186
A: Combatting climate change will need governments and the private sector
to work hand in hand. While no one country or indeed company can achieve
this goal alone, we each have an important role to play. That is why Nissan
declared every all-new vehicle offering in our key markets will be electrified
by early 2030s, alongside our aim to achieve carbon neutrality by 2050,
across the company s operation and the life cycle of our products.
This decision should not come as a surprise. While we have recently seen
countries pledge to achieve carbon neutrality, at Nissan we have had
the Nissan Green Program in place since 2002. We also have ten years
experience of mass-producing electric vehicles (EVs). Despite skepticism at
the time, Nissan took on the challenge to become a leader in EVs. I am proud
we have delivered over half a million EVs. For me, this is a clear-cut example For us, vehicle electrification is a key step to making carbon neutrality
of Nissan s DNA - "Do what others don't dare to do" – in action. a reality. At the same time, EVs need to have real consumer appeal and
drive better value of ownership. Nissan is a world-leader in combining
technological excellence delivering on customer needs and at the same time
play a differentiated role in driving efforts to combat global environmental
change. As we laid out in our NISSAN NEXT plan, we will keep on investing
in innovation to adapt to the rapidly changing marketplace that we operate in.
Our innovations are not limited to products but move beyond mobility. Our operation of safety devices for railroad crossings powered by recycled EV
groundbreaking partnership with 4R Energy Corporation promotes the lithium-ion batteries. Reusing secondhand batteries in this way maximize
repurposing of secondhand batteries. We have developed technology that the use of finite resources and reduces environmental harm. In addition,
enables us to reuse batteries collected from end-of-life cars. This means we through our Blue Switch program we go beyond mobility to use electric cars
reduce CO2 emissions from the production of new batteries as well make the as emergency power source during natural disasters in Japan. Nissan has
most of the rare earths that go into batteries. One example is where Nissan signed over 130 agreements with local governments and companies under
and 4R Energy Corporation are working together with JR East on the trial the Blue Switch program since 2018.
Q: How do you see the shift in consumer thinking? Do you see any
change in their mindset these days?
A: There are increasing number of people who are sensitive to environmental However, the policies and measures are different between markets, and so
performance, especially among the younger generation. They are willing will be the speed of change. The primary key here is customers willingness
to do good for environment, such as carrying their own shopping bags to or acceptance of electrified vehicles. People will not buy an EV unless the
reduce wasting plastic bags, saving energy of home electrics, and choosing total cost of ownership (TCO), which includes vehicle purchase price and
an eco-friendly car to buy. This gives more opportunities for people to know maintenance costs, makes sense. We need an electrification strategy that is
about Nissan s environmental initiatives. Nissan will make sure that people consistent with customers need. This is why Nissan is taking on a challenge
know more about the wholistic EV value, including EV ecosystem for energy to build cost-competitive electrified vehicles.
management.
Q: Companies today are being asked about their contribution to A: SDGs are high-level targets that guide governments and societies
achievement of the UN Sustainable Development Goals. What is towards making the world a better place for everyone to live in. As with
Nissan s view? climate change, no one company will solve these big challenges alone. We
are aligning our Sustainability strategy with SDGs, engaging our business
plan. Nissan is using them as a guideline to build our sustainability strategy.
We are an organization that contributes to many of the SDGs, such as
climate action, clean energy, and sustainable cities and communities
through our carbon neutrality strategy. Our approach is to make continual
progress through PDCA (Plan-Do-Check-Act) cycle. We can use the SDGs
to benchmark our past efforts and identify room for improvement. Nissan
has been participating in the United Nations Global Compact since 2004.
We will continue to be aligned with the universal principles, and actively
contribute to achieving SDGs.
A: Our goal is to conduct ethical, social, and environmentally conscious We recognize that Nissan could do more to communicate about our
business practices at every level of the supply chain in global markets. environmental initiatives enough and we are going to do more on information
Nissan has zero tolerance for human rights abuses anywhere, based on disclosure. It is natural for Nissan, which respects diversity, to actively
our policies outlined in the "Nissan Human Rights Policy Statement". address human rights issues. We should be working more on this front.
The company is proactive and thorough in our efforts to support human
rights and mitigate risks in our supply chain. We have ensured that
our global policies such as Global Minerals Sourcing Policy Statement
supplement these guidelines. We are also bolstering our investigative
efforts to identify potential violation of human rights across supply chain
and take timely and appropriate corrective measures.
Promoting diversity across Nissan I believe Nissan-ness is a culture where innovation is fostered through
gathering together people from diverse backgrounds and allows for people
Q: The last year has seen the issue of diversity really come to the act freely and authentically.
fore. What does diversity mean to Nissan? I do not want Nissan to be an organization where every colleague says
the same thing like a cookie-cutter world. Different opinions generate
A: Diversity is our strength and a critical topic that I am personally committed
innovation and offer indefinite possibilities. That s why we are able to make
to taking on. We are not starting from square one – we are a hugely diverse
a range of cars from A to Z catering diverse markets and distinct customers.
company made-up of people from all over the world. I am proud of this. I
Our alliance with Renault and Mitsubishi has contributed immensely to this
foster the diverse and inclusive environment where we value and respect
culture. I strongly believe that the top management needs to bring forth the
employees to drive innovation.
power from inside to make it happen.
Last year, during the process of redefining our corporate purpose, I had
the opportunity to exchange opinions with many colleagues on this topic.
Q: With the world continuing to undergo so much change, what will be Nissan has a rich heritage and a consistent track record of bringing together
the future priorities of Nissan in responding to what customers and people and communities to help shape the future of mobility. Our challenger
society wants? spirit and an innovating mindset combined with our deep-rooted commitment
to sustainability, dives our determination to create distinctive and innovative
products and services that inspire our customers and provide real social
A: We are now in the second year of the NISSAN NEXT business
value.
transformation plan, which is intended to revive the business to deliver
sustainable growth for the next decade. We are pleased to see the good
progress especially of our efforts to better quality of sales without seeking
excessive sales growth. This is a significant change on our business culture.
This gives me great confidence in the future of Nissan.
What makes me most happy is when our customers are delighted by our
products, and our employees find what they and the company are doing is
meaningful. We have initiated several projects that demonstrate the crucial
role we play creating sustainable cities and communities. For instance,
in February 2021, Nissan signed an agreement with the three local
governments in the Fukushima Prefecture namely Namie-machi, Futaba-
cho, and Minami Souma City along with eight other companies, including
4R Energy Corporation and local dealerships, to work together to design
a community leveraging new mobility. We are exploring the possibility of
redesigning the community to accommodate driverless vehicle operations
and conducting field tests to make it happen.
Joji Tagawa
Senior Vice President,
Chief Sustainability Officer
Nissan Motor Co., Ltd.
Our strategy
Our sustainability strategy, Nissan Sustainability 2022 (NS2022),
sets a clear long-term vision and goals for the period of 2018 to
2022 identifying our priorities around Environmental, Social and
Governance topics.
While we continue to be guided by NS2022, over the course of last We are also cognizant that since setting NS2022 the world has
year, we have prioritized our response to the COVID-19 pandemic. undergone tremendous changes. The severity of environmental
Our primary focus was to make sure that our employees and the issues is increasing each year and inequalities between, as well
communities around us remained safe and healthy. as within, nations are widening. This makes it imperative for us to
refocus our plans to help address these challenges.
As Chief Sustainability Officer, I will always look for ways for Nissan
to contribute more to society, to build a resilient strategy, to ensure
proactive risk management and maintain a close dialogue with our
stakeholders to ensure we take into account the issues that are
material to them. I will continue driving the company s sustainability
strategy to make sure that Nissan delivers sustainable growth over
the long term and remains an integral part of society that people
can rely on.
Carbon neutrality
Our response to climate change
Response to climate change is one critical issue that must be addressed
globally, thus international long-term goals have been discussed since
the adoption of the United Nations Framework Convention on Climate
Change in 1992. At the Climate Change Summit in April 2021, the
leaders of 40 countries and regions gathered with the aim of realizing
Toward the Realization of Carbon carbon neutrality in 2050 and announced CO2 emission targets leading
up to 2030.
Neutrality in 2050 To contribute to the resolution of global climate change issues, Nissan
formulated a long-term vision based on the 2°C scenario in the 2006
Intergovernmental Panel on Climate Change (IPCC) report, achieving
To achieve carbon neutrality across the Company’
s operations and product life cycle by 2050,
sustainable success through the steady achievement of retroactive
Nissan’
s aim is for every all-new Nissan vehicle offering in key markets to be electrified by milestones. In 2020, we conducted a scenario analysis*1regarding
the early 2030s, and to this end, will promote innovations in electrification and manufacturing the opportunities and risks posed by climate change and selected
technologies in the following strategic areas: important themes based on assumptions about society taken from
the International Energy Agency (IEA) 4°C and 2°C scenarios,
as well as the IPCCs 1.5°C Special Report. Further, in January
2021, we announced a new goal for achieving carbon neutrality in
2050, throughout the vehicle lifecycle, such as material extraction,
manufacturing, vehicle use and vehicle recycling or reuse at end-of-life.
Nissan considers CO2 emissions not only when the vehicle is
running, but throughout the value chain, including suppliers, from the
procurement of raw materials to transportation. We are developing new
technologies and strive to reduce CO2, including strengthening the use
of renewable energy in the manufacturing process.
1 Battery innovations for cost-competitive and more
efficient EVs 2 Greater energy efficiency of our e-POWER
electrified powertrains
*1 Please refer to the following for details regarding Climate Change Scenario
Analysis. >>> P049
Battery innovations
1 efficient EVs for cost-competitive and more
Battery Technology Innovations Safety is Essential for the Adoption of Electric Vehicles
We are developing batteries according to a long-term roadmap. Safety is one of Nissan's most important requirements in developing and
We are seeking economies of scale and greater competitiveness providing electric vehicles. We increase battery energy density to improve
in technology by aligning specifications and increasing performance while conducting tests under various harsh conditions to
commonization within the Alliance. Moreover, Nissan continues ensure safety and reliability before releasing batteries in the market. The
working on battery innovations including development of battery Nissan LEAF has sold 524,000 units (as of March 31, 2021) since the
materials that reduce the amount of cobalt used and all-solid- launch of first-generation model production, evidence that no serious
state batteries. At the same time, with regard to battery costs, accidents caused by batteries have occurred. Going forward, Nissan
we plan to achieve a profitability equivalent to that of internal will ascertain the various environments in which our customers use their
combustion engines by 2030, working with suppliers to pursue vehicles from market driving data, incorporate this data into advanced
further optimization of battery pack designs and manufacturing reliability design and experimental standards, reflect it in development, and
process rationalization. contribute to the spread of EVs and the realization of mobility free from CO2
emissions.
192
=
LEAF
524,000× (LEAF)
103,080,000
vehicles
(as of March 31, 2021)
288 (LEAF e+) Cells
Cells/Vehicle
Greater energy
2 powertrains efficiency of our e-POWER electrified
Development of e-POWER
e-POWER is Nissan s proprietary powertrain, using a gasoline engine to generate electricity for the electric motor that propels the vehicle. e-POWER
achieves top-level fuel efficiency as well as nimble responsiveness, smooth acceleration and remarkable quietness while driving.
Based on the idea of creating a totally new type of electric vehicle, e-POWER first debuted in Japan on the Note compact car in November 2016. In
March 2018 an e-POWER version of the Serena minivan was launched, which was followed by the all-new Kicks SUV e-POWER in June 2020. In
December of the same year the all-new Note was launched exclusively with the evolved, second-generation e-POWER system. These models were
well received, and as of March 31, 2021, cumulative domestic sales of e-POWER exceeded 500,000 units.
With the aim of achieving carbon neutrality, by the early 2030s, every all-new Nissan vehicle offering in Japan and all key markets will be
electrified. To this end, we are promoting research and development that will substantially contribute to the elimination of carbon. Nissan announced
breakthrough in engine efficiency, reaching 50% thermal efficiency
with its in-development, next generation e-POWER system.
Nissan s latest approach to engine development has raised the bar
to world-leading levels, accelerating past the current auto industry
average range of 40% thermal efficiency, making it possible to even
further reduce vehicle CO2 emissions.
Nissan continues to accelerate innovation of these electrification
technologies as one of the major pillars until battery EV spread
everywhere.
Zero-emission vehicle
engineering, manufacturing
In Japan, Nissan is engaged in the Electrify Japan: Blue Switch program. In conjunction with local 120
governments and companies, the program promotes the use of EVs to address local issues related to
100
80
the environment, disaster prevention, energy management, population declines, assistance for people 60
57
with less access to transportation and tourism. At the same time, we aim to realize a resilient society 40
The high-capacity lithium-ion battery installed in the Nissan LEAF contributes to powerful driving
10
FY2018 FY2018 Cumulative total for
cumulative total FY2020-21*
performance and provides value as a mobile power source. In recognition of this value, Nissan has
concluded agreements with many local governments and companies across Japan that utilize the *As of May 31, 2021
Nissan LEAF as an emergency power source in the event of power outages caused by disasters or
other unforeseen events.
Examples of fully leveraging the advantages of electric vehicles include using the Nissan LEAF to * Virtual power plant is a system that integrates several types of power
reduce energy costs and CO2 emissions, field operation test of energy management by virtual power sources, for examples, power generation, energy storage batteries
plants*, and car sharing services as eco friendly transportation options in sightseeing areas. and electric vehicles owned by local government, companies and
residential customers, using information technologies such as IoT to
Since its launch in 2018, Nissan has signed over 130 agreements under the Blue Switch programs. function as they were a single power plant.
shuttle service.The long-term vision is to create sustainable transportation services that offer Home
Roadside
station Destination
AEON Namie Home delivery
(safe drop-off)
convenience in depopulated area. (transportation
hub)
AEON Namie Roadside station
City center Web Order (pick-up)
painting booth that makes it possible to collect all waste paint and
reuse it in other production processes.
Additionally, Nissan has plans for a major expansion to renewable
energy generation equipment at its UK Sunderland Plant, which is
the largest automotive plant in England. In addition to existing wind
turbines and a solar farm, 37,000 solar panels will be added for a
20MW extension. With this expansion, 20% of the plant's energy will
be provided by renewable energy produced onsite, and it is expected
that renewable energy will be able to supply power for the assembly
of Nissan LEAF vehicles sold in Europe.
at Nissan North America and Nissan Motor Kyushu, and for the Recycling aluminium
The system helps reduce CO2 emissions compared with using parts
made with primary alloys from raw materials. It also promotes the use Aluminium coils arrive at Parts of the all-new
of materials that don t rely on newly mined resources, as well as the Nissan’s Sunderland plant Qashqai are stamped
from the aluminium
efficient and sustainable use of resources, including the use of through a cyclone
Other Initiatives
In protecting the health and safety of employees, we strive to thoroughly prevent infections in the workplace globally, strengthen office hygiene
measures*1 and recommend indirect employees work from home to reduce the risk of infection in the workplace and while commuting.
Although some Nissan community contribution activities have been canceled due to COVID-19 unfortunately, we have launched new initiatives*2 such
as online virtual factory tours and online eco-school.
*1 Employees Health and Safety >>> P178
*2 Community Engagement >>> P186
A Message from Yasushi Kimura, Chair of the determines compensation and other details for individuals based on policies
regarding the determination of Board member and executive officer
Board of Directors compensation. A new stock compensation system (transfer-restricted stock
units) was also introduced, while directors contributed to medium- to long-
Nissan has entered a major milestone year for the achievement of the term business performance and raised motivation, incorporating mechanisms
NISSAN NEXT business transformation plan targeting sustainable growth that seek compensation for the Company in the event of fraudulent or
and earnings stability. To solidly execute these reforms and restore the trust illegal activities. As part of audits related to the execution of duties by
of society as quickly as possible, there are great expectations for Board of Board members and executive officers, the Audit Committee receives
Directors transparency and fairness as a supervisory body. individual reports related to the creation of an internal controls system and
management status, including risk management and cybersecurity. Further,
My role as Chair is to ensure discussions among Board members are in terms of Board of Directors efficacy, in March 2021, a self-assessment
energetic and at the same time highly productive and constructive. In was conducted in the form of a questionnaire for directors that was reported
practice, this requires an important balance between respect and certain to the Board of Directors in May 2021. Upon review, the Audit Committee
distance in which executives and Board members so that each side can confirmed the effectiveness of the Board of Directors.
stimulate the other on a foundation of trust. To ensure executives are able
to decisively carry out their duties and meet the expectations of a wide Nissan pioneered the development of electric vehicles (EVs) ahead of other
range of stakeholders̶from Nissan shareholders to Nissan employees̶ companies. In January 2021, we announced the new goal of achieving
the Board of Directors monitors executives to confirm that the management carbon neutrality throughout the vehicle life cycle, including Nissan business
process has been executed activities, by 2050. It is extremely important that Nissan indicates its
appropriately. intentions in terms of the direction it will take as the automobile industry
and entire world approaches enormous transformations. I have a great
In fiscal 2020, the Nomination interest myself in the overall transformation of the auto industry. Moving
Committee deliberated three forward, I think one topic that is worth addressing in discussions among the
points: Proposals for the selection Board of Directors is the long-term management approach that needs to
of Chief Executive Officer and be taken to enhance corporate value. Now that Nissan is realigning itself
directors, as well as an appropriate on a growth trajectory, we will continue fulfilling our responsibilities as
succession plan for the President Directors to enable further contributions promoting societal and corporate
and Chief Executive Officer. developments̶ and above all ̶ sustainability.
The Compensation Committee
Chair of the Board of Directors
Nissan Motor Co., Ltd.
SUSTAINABILITY AT NISSAN
GRI102-11 GRI102-12 GRI102-15 GRI102-16 GRI102-47 GRI103-1 GRI103-2 GRI103-3
various measures based on the advice of experts. Key Themes for Nissan Sustainability 2022:
Furthermore, we proactively deploy social contribution support for local Realizing a Zero-Emission, Zero-Fatality Society
communities at each Nissan site globally, and participate in the IP open
The wide availability of automobiles has let countless people enjoy the
access declaration against COVID-19 . In accordance with this declaration,
convenience that comes with automotive mobility as well as the pleasure
Nissan will not seek compensation, nor assert any patent, utility model,
of driving itself. At the same time, however, increased greenhouse gas
design or copyright against any activities whose purpose is to prevent the
emissions and traffic accidents are pressing issues for the world today.
spread of COVID-19.
Nissan is using its position as a world-leading automaker to pursue the
*For a highlight of our climate change initiatives
ultimate goals of achieving zero emissions, through carbon neutrality
>>> P014 across the life cycle of its products by 2050, and zero fatalities, through
*For more information on our human rights initiatives the elimination of virtually all fatalities that result from traffic accidents
>>> P117
involving Nissan cars. To this end, the company will work together by growing
as an inclusive organization that supports a diverse range of employees
in demonstrating their abilities and developing as professionals over the
Sustainability Strategy: Nissan Sustainability 2022 medium and long term.
Today s society is broadly affected by megatrends like demographic shifts Corporate Purpose
and advancing urbanization, both of which are increasing global demand Driving Innovation to Enrich People’s Lives
Nissan s Approach to Shareholder and Investor Communication with Shareholders and Investors
Engagement The IR department conducts quarterly results briefings and meets frequently
Nissan s shareholders and investors are partners in the creation of a more online with institutional investors and analysts from securities companies.
sustainable society. To that end, and to facilitate deeper understanding, The department proactively communicates about the company s operations
the company has an active investor relations (IR) program that provides and initiatives at business briefings and equity conferences hosted by the
transparent information promptly. The company, along with its chief various securities companies. Topical information is also available on the
financial officer (CFO), conducts constructive dialogues with shareholders IR website. Each year we hold events to present our business activities
and investors. In order to build trustworthy relationships, the company to investors and analysts, focusing on themes most relevant to them and
communicates its long-term vision, innovations applied to enhance making available our divisional and regional managers to actively provide the
competitiveness and the latest market trends on a timely basis. The company required information.
also established a department dedicated solely to investor relations. The
IR department gathers materials from relevant functional sections, such as In September 2020 and March 2021, the IR department hosted roundtables
corporate planning, finance, accounting, and legal, and discloses appropriate with its independent outside directors for institutional investors. In October
information. Questions and feedback from shareholders and investors are 2020, the department conducted a briefing with its executive officer in
reported to executive management and reflected in the company s corporate charge of research and development. The session focused on Nissan s
decision making. In order to mitigate the risk of insider trading, the company electrification technologies and intelligent functions that included a R&D tour
refrains from communicating with investors during the period beginning on and a new model test drive at the Nissan Technical Center. In March 2021,
the quarter-end date and ending at the time of the announcement of the the IR department held a session with 4R Energy Corporation, a Nissan
earnings results. subsidiary, on the secondary usage of EV batteries.
LONG-TERM VISION AND GOALS FOR 2022 Long-Term Vision Initiatives and Main Goals for 2022
Activities
In promoting its sustainability strategy, Nissan Sustainability 2022, Nissan within Long-Term Vision Main Goals for 2022
ESG
has established goals that must be achieved by 2022 in accordance with
initiatives for each of the ESG (Environmental, Social and Governance) Manage the environmental dependence/impact caused by our operations and
products to a level that can be absorbed by nature, and pass on rich natural capital to
aspects. The 2022 goals are an important milestone towards realizing future generations
our Long-Term Vision, which were developed based on consideration of
opportunities and issues in our business operations, as well as societal Achieve carbon
・Product CO2 emissions reduction:
expectations and issues. neutrality by 2050
40% reduction of CO2 emissions
across the life cycle
from new cars (vs. FY2000; JPN, U.S.,
Additionally, Nissan has set the new goal for achieving carbon neutrality of its products
Europe, China)
Climate change ・By the early 2030s
across the entire life cycle of its products by 2050. As part of this effort, by all new vehicles
・Overall reduction of CO2 emissions
from corporate activities: 30%
the early 2030s every all-new Nissan vehicle offering in key markets will be offering in major
reduction of CO2 emissions per
markets will be
vehicle sold (vs. FY2005; global)
electrified. electrified
In achieving its goals for each of the initiatives and realizing our Long-Term
Environmental
Vision, we are aiming to achieve both our own sustainable growth and the Zero new material
resource use
sustainable development of society. ・Using materials that
New resource usage minimization
Resource do not rely on newly
・Reduce new natural resource usage
dependency mined resources for
by 30% per vehicle
70% of the materials
Approach to Nissan s Long-Term Vision and Goals for 2022 used in each vehicle
in 2050
Activities Activities
within Long-Term Vision Main Goals for 2022 within Long-Term Vision Main Goals for 2022
ESG ESG
Traffic
safety
Reduce the number of fatalities involving 75% reduction from 1995 levels in
・Enhance monitoring of each
Nissan vehicles to virtually zero fatalities involving Nissan vehicles by 2020
compliance risk area, and establish
Compliance
Achieve sustainable development by creating A fully functioning framework for the framework to oversee progress of
prevention of conduct violations and for each monitoring activity
and inclusion
Governance
with diverse backgrounds in terms of race, system to ensure entire Nissan
nationality, gender, religion, disability, age, place ・Global: 16% by 2023
business process is compliant
of origin, gender identity and sexual orientation ・Japan: 13% by 2023
can demonstrate their potential to the fullest
Achieve benchmark levels for maintenance
management
Product quality Strive for top-level quality from the customer s perspective Achieve benchmark levels for
and enhancement of information security,
Quality
Risk
prevention of information leaks, damage
Sales and Achieve top-level quality in all focus markets and maintain top- information security in each area,
limitation and maintenance of transparency
service quality level quality for sales and service over the longer term including new environments and areas
in the event of leaks
Aim to establish a
・All of our suppliers follow Renault-Nissan CSR Guidelines for
sustainable supply
Supply
Suppliers
chain
Realize a cleaner, safer and more inclusive programs for strategic areas, such as
society zero emission, zero fatality and zero
inequality
GRI102-29 GRI103-2
Nissan defines
priority areas of focus Nissan considers
based on analysis of society’s feedback, such
Act social trends, external
Check as rating agencies and
evaluations and research ESG investment.
on competitors.
External communication
* Click here for more information on the FTSE Blossom Japan Index
https://www.ftserussell.com/products/indices/blossom-japan
With the world population expected to reach nine billion by 2050, societies
are facing a range of issues, such as climate change, poverty and ongoing
urbanization. To deal with such issues, the United Nations has adopted a
set of Sustainable Development Goals (SDGs), and companies have an
increasingly important role to play in achieving these goals. The automobile
industry also faces an increasingly important responsibility to provide value
to society by delivering safe, secure and sustainable mobility for all. Nissan
supports the SDGs and contributes toward the achievement of these goals
through its initiatives.
Goal Nissan s
SDG Targets Contribution Nissan s Approach Indicators FY2018 FY2019 FY2020 Targets
Results Results Results
Goal Nissan s
SDG Targets Contribution Nissan s Approach Indicators FY2018 FY2019 FY2020 Targets
Results Results Results
21% reduction in
Improving Manage and reduce water usage at all of production Rate of reduction in water water usage at
6 6.4 efficiency in plants producing Nissan vehicles and parts located usage per vehicle produced 18.7% 23.0% 16.0% manufacturing
water usage all over the world. (vs. 2010) plants across the
world by 2022
Promote adoption of renewable energy according
to the characteristics of each region by taking three
Increasing Renewable energy usage
approaches: generating its own power in company
7.2 renewable rate in manufacturing 10.2% 10.2% 10.5% ー
facilities; sourcing energy with a higher proportion
energy usage plants
of renewables; and leasing land, facilities and other
7
Nissan assets to power companies.
Improving
Promote initiatives to reduce energy consumption in Energy per vehicle
7.3 energy 1.73 MWh 1.75 MWh 2.11 MWh ー
the manufacturing process. produced
efficiency
Economic Encourage the growth of the world economy through 11.6 trillion 9.88 trillion 7.86 trillion
8.1 Net sales ー
development automobile manufacture and sales. yen yen yen
Goal Nissan s
SDG Targets Contribution Nissan s Approach Indicators FY2018 FY2019 FY2020 Targets
Results Results Results
Investment: Investment: Investment:
Work to protect the environment through business Environmental 2.54 billion 1.82 billion
3.79 billion
activities and the provision of revolutionary products, conservation costs yen, yen, ー
Improving yen, Cost: 171 Cost: 184 Cost: 152
technologies and services. (Japan)
environmental billion yen billion yen billion yen
9 9.4
preservation
technology Solicit the necessary facility proposals from each global
site, preferentially allocating investment based on the ー ー ー ー ー
benefit in CO2 reduction compared to project costs.
Establish an inclusive workplace where individual
Advancing
10 10.2 employees with diverse backgrounds can ー ー ー ー ー
diversity
demonstrate their potential to the fullest.
Through community engagement activities, and
Creating together with partners such as NGOs, aim to realize
11.1 sustainable ー ー ー ー ー
a cleaner, safer and more inclusive society where
cities everyone is given equal opportunities.
11
Establishing Contribute to the development of a sustainable
11.2 resilient transport mobility society through use of electric vehicles, ー ー ー ー ー
infrastructure autonomous driving and other technologies.
VOC emissions (main regions) 8,433 tons 6,465 tons 4,742 tons ー
Goal Nissan s
SDG Targets Contribution Nissan s Approach Indicators FY2018 FY2019 FY2020 Targets
Results Results Results
Reduce CO2
Reduce CO2 emissions
emissions by
by 40% relative to
Reduce CO2 emissions from new cars. 33.0% 34.8% 37.4% 40% relative to
FY2000 levels by
FY2000 levels by
FY2022
FY2022
Reducing Reduce CO2
13 13.1 greenhouse CO2 emission reduction emissions by
gas emissions Reduce CO2 emissions from corporate activities. per vehicle sold (vs. 31.4% 34% 33.7% 30% relative to
FY2005) FY2005 levels by
FY2022
Use carbon credits and reduce CO2 emissions. Credit amount (Spain) 42,787 t-CO2 38,845 t-CO2 26,153 t-CO2 ー
Significant violations of
Respect for Strengthen the legal order through strict adherence laws and regulations which
16.3 None None None ー
the rule of law to law. resulted in government
penalties (Environment)
Preventing
16 Thoroughly comply with export control laws and
16.4 illegal product ー ー ー ー ー
regulations that relate to national security issues.
trading
Reducing
Reduce violations by carefully following the Nissan
16.5 corruption and ー ー ー ー ー
Global Anti-Bribery Policy.
bribery
Technological
cooperation Serve as a technology leader in the automobile
17 17.16 toward a industry through the Renault-Nissan-Mitsubishi ー ー ー ー ー
sustainable alliance.
society
The Alliance
A Business Model for Enhancing Competitiveness and all product segments, technologies, and across all geographies, enabling
Profitability the companies to maximize fixed cost sharing as well as leverage existing
assets. In 2020, Nissan revealed the Ariya, an all-electric crossover SUV.
Following many years of collaboration, the Alliance announced its next step
The Ariya is the first Nissan model to adopt the Alliance-developed CMF-EV
forward in January 2020 with the launch of a new cooperation business
platform. This modular platform was designed to be used only for EVs and
model that will build on existing Alliance benefits by leveraging individual
can cover multiple vehicle segments.
member s leadership position and geographic strengths to support business
development.
At the same time, by appointing a reference company to specific regions and
allowing that company to utilize and build on its strengths, the Alliance aims
Each with its unique set of strengths, culture and legacy, the three
to strengthen its competitiveness as a whole. For example: Nissan is the
companies have agreed to contribute to each other s continued
reference company for China, North America and Japan; Renault for Europe,
development, by working together through a business model that allows for
Russia, Latin America and North Africa; and Mitsubishi for ASEAN and
each company to bring out the most of its assets as well as its performing
Oceania.
capabilities.
Environmental
Environmental Policies and Philosophy …… 046 Water Scarcity ………………………………… 098
Climate Change………………………………… 057 Third-Party Assurance ……………………… 102
Air Quality ……………………………………… 084 Strengthening Our Business Foundations … 104
Resource Dependency ……………………… 088
endeavoring to leave
as small an ecological
Thermal radiation
Nissan s Understanding of Environmental Issues must be continuously improved and advanced; we seek to provide greater
value for society by delivering sustainable mobility for all while alleviating
Environmental and social issues are attracting more and more attention environmental impacts associated with climate change, natural resource
in recent years. With the world s population expected to reach 9 billion by dependency, water use and other issues.
2050, society faces problems in areas such as poverty and hunger, energy, We decide which environmental priorities we address and our level of
climate change and various conflicts. Among these, the problem of climate engagement based materiality assessments in light of social trends and
change is considered to be the cause of widespread natural disasters that consultations with various stakeholders.
occur frequently all over the world every year, thus it is more necessary than
ever to curb the effects of climate change. To address these issues, the * Click here for more information on how Nissan supports the SDGs.
United Nations adopted a resolution in September 2015 titled Transforming >>>P038
Our World: the 2030 Agenda for Sustainable Development. The Agenda GRI102-29 GRI103-1 GRI103-2 GRI103-3
contains 17 Sustainable Development Goals (SDGs) and 169 targets, and
there are high expectations that corporations as well as nations will play a Nissan s Strategic Approach to Environmental
major role in realizing the SDGs. Nissan supports the SDGs, as it recognizes
Issues
the growing importance of delivering safe, secure and sustainable mobility
for all and providing value to society. To positively contribute to the resolution of global environmental issues,
The auto industry is dependent on the global environment in complex and Nissan believes in the importance of listening to various voice from society
diverse ways, while also having significant impact on the environment. and undertaking an assessment process to identify priority issues. These
Nissan is tackling a range of issues to promote sustainability by advancing materiality assessments involve analyzing latent opportunities and risks,
measures to mitigate climate change and conserve energy, preserve air determining material issues that are of mutual relevance to Nissan and our
quality and other natural capital, use mineral resources efficiently, properly stakeholders, contributing to the formulation of medium- and long-term
manage chemical substances, efficiently allocate scarce resources and environmental strategies.
promote good health. We are also improving our business to reduce our In considering environmental materiality, we applied the methods of the
dependence on fossil fuels. Corporate Ecosystem Services Review (ESR),* developed by the World
As a global automaker, we take active steps to identify the direct and indirect Resources Institute (WRI) in cooperation with the World Business Council for
environmental impacts of our activities, working with business partners Sustainable Development (WBCSD) and the Meridian Institute based on the
and society to minimize the negative impacts of our products and services UN Millennium Ecosystem Assessment (MA). As a result, we specified three
throughout their lifecycle. We acknowledge that our activities and efforts priority areas on which we should focus as an automaker: Procurement of
Energy, Procurement of Material Resources and Usage of Water Resources. Materiality Analysis (Environment) and SDGs Comparison
A fourth area that is linked directly to people s health Air Quality was cited as
being within the scope of consideration, as the swelling of urban populations Materiality SDGs Nissan Principal Approach
Fuel economy
and economic development are often accompanied by deteriorating air quality. Lower vehicle emissions,
Transition and physical risks improve in-cabin air quality
These were analyzed internally in terms of opportunities and risks for induced by climate change
Nissan with reference to the 2030 Agenda for Sustainable Development, Reduce water consumption
Electrification
and manage water quality
centered on the SDGs, as well as the discussions at the World Economic Introduction of renewable energy at
facilities Reduce CO2 emissions from
Forum, the Paris Agreement adopted at the 21st Conference of the Parties vehicles and corporate activities
Promotion and development of
(COP21) and other global agendas. Moreover, through direct discussions MaaS (Mobility as a Service)*
Vehicle to Everything(V2X)
with international environmental experts, investors and NGOs/NPOs, as well Energy efficiency at facilities power management
as through separate dialogues with our Alliance partners, we subsequently Reduce, reuse, recycle
Expand autonomous drive
Resource efficiency
identified environmental materiality for Nissan. Environmental materiality and other technologies
Chemical substance management
corresponds to the objectives of the SDGs, and Nissan's approach
Material sourcing Effective use of resources
contributes to the realization of the SDGs. Emissions from products, in-cabin
air quality Reduce CO2 emissions from
vehicles and corporate activities
* Click here to read Ecosystem Services and the Automotive Sector, a report outlining the Human health Appropriate management of
conclusions of the Corporate Ecosystem Services Review conducted by Nissan. Emissions from facilities chemical substances
https://www.nissan-global.com/EN/DOCUMENT/PDF/ENVIRONMENT/SOCIAL/ecosystem_ Water use at facilities
services_and_the_automotive_sector.pdf Reduce water consumption
Wastewater and landfill manage- and manage water quality
ment
Ecosystem services and biodiversity
Stakeholder engagement Collaborations with stakeholders
such as local governments and
Occupational health and safety NGOs
* MaaS (Mobility as a Service): Car sharing and other mobility services that do not require actual
car ownership.
Scenario Analysis to Strategies for 2050 Society the timeline, items with a more substantial impact were screened from
the main drivers.
Nissan's efforts toward the environment have achieved continuous results by ・Changes, conditions, and effects were adjusted in each scenario to
consistently reaching milestones back-casted from our Long-term Vision. provide guidance based on qualitative evaluation of the elements
However, compared to 2006 when we formulated the Long-term Vision necessary for enhancing strategies.
based on the 2°C scenario from the Intergovernmental Panel on Climate
Change (IPCC) report, the threat of extreme weather due to climate change As a global automobile company, the production facilities and market
is increasing, thus we believe it is necessary to enhance our strategy and for our products will be 170 markets globally, and the effects of climate
make it more resilient amid growing uncertainties. change will not be limited to Japan. When taking a comprehensive
The scenario analysis conducted for the purpose of strategic enhancements perspective of this scenario analysis, even the market infrastructure,
assumes societies based on the 4°C and 2°C scenarios presented in the regulations and actual usage are different, Nissan's electrification
International Energy Agency (IEA) time horizon up to 2050 and the 1.5°C and other related advanced technologies have the potential to create
scenario in the IPCC special report. Furthermore, in consideration of opportunities for effective capabilities in scenarios other than 2°C Nissan
factors including changes in customer and market acceptance, tightening has come to recognize once again the importance of further accelerating
automobile regulations and the transition toward clean energy, Nissan s efforts toward this realization as well as the fact that activities integrated
business activities, products and services were examined in terms of with the supply chain are essential for responding to risks.
strategic resilience to the opportunities and risks posed by climate change in In particular, the expansion of zero-emission vehicles is not only a major
the following four steps. step towards the shift to a carbon-free society as an automobile sector, it
is also a technology that contributes to the resilience of society in power
・Evaluate past materiality, investigate risk factors with a decisive impact management and disaster mitigation and prevention. Nissan believes this
on the automotive sector due to climate change in documented studies will create value for society and business.
and define main drivers in categories such as population, economy, However, if the societal response to climate change is delayed, possible
geopolitics, climate change policy and technology. risks include transition risks such as additional policies and regulations for
・Categorizing main drivers into physical risks and transition risks, then a decarbonized society, increases in R&D efforts and changes in market
considering the trade-off relationships of each, we confirmed the degree demand or corporate reputation among other transition risks, and physical
of risk in three scenarios where the average temperature on Earth risks such as an increase in abnormal weather and rising sea levels may
increased by 1.5°C, 2°C and 4°C. lead to cost increases and declines in vehicle sales that have the potential
・Based on the degree to which the automobile sector was impacted and
to substantially influence on our financial situation. Envisioned scenarios and associated opportunities and risks
To avoid risks such as these to the extent possible and create future Scenario Area of Business Activity Opportunities and Risks Related to
opportunities, Nissan is leveraging knowledge gained from scenario Assumption impact Ongoing Climate Change
analysis for use in actual activities and reviewing strategies for expanding Respond to further tightening of vehicle fuel efficiency
resilience. and exhaust gas regulations, develop electric powertrain
Policies and technologies and increase production costs
We will continue to implement these initiatives by embodying our vision
regulations Increased burden of energy costs due to expansion
for 2030, further enhancing the disclosure of information and placing
of carbon taxes, expand investment in energy-saving
importance on dialogues with our stakeholders.
equipment as policy
Cost effects of utilizing next-generation vehicle technologies
such as in-vehicle batteries and other EV-related
technologies as well as expanding autonomous driving
Technological technologies
1.5°
C changes
Increased demand will affect supply chains for rare earth
metals used for in-vehicle battery material and cause an
increase in stabilization costs
GRI102-15 GRI201-2
Building a Resilient Climate Change Strategy for energy-efficient mobility. We are meeting those needs by clearing
stringent CO2 emissions regulations, as outlined in the NISSAN NEXT*2
The incremental move toward decarbonization could generate major new transformation plan calling for annual aggregate sales of 1 million 100%
risks for businesses. In addition to transition risks resulting from changes in EV and e-POWER vehicles by fiscal 2023. In our corporate activities, we
policies and regulations, technologies, markets and reputation, there are also are actively advancing energy-saving measures, shifting to climate-efficient
growing physical risks, as climate change raises the frequency of extreme logistics and introducing renewable energy sources.
weather conditions. Recognizing climate change as a risk for the financial Based on these risks and opportunities, Nissan announced it will achieve
system, the G20 Financial Stability Board established the Task Force on carbon neutrality in the vehicle life cycle by 2050 as a long-term vision*3
Climate-related Financial Disclosures (TCFD) to encourage disclosures for climate change. We will realize a carbon-neutral future by promoting
that would enable investors to make informed decisions. In its June 2017 the electrification of automobiles and pursuing the sustainability of our
final report, the Task Force proposed a recommendations framework for business activities in line with the expansion of renewable energy and
information disclosure. charging infrastructure in society. To achieve this, from the early 2030s, all
Nissan considers climate change to be an issue that goes to the heart of its new models introduced in major markets will be electrified. In establishing
operations. The Global Environmental Management Committee (G-EMC), and implementing the medium-term environmental action plan NGP2022*4
co-chaired by a board member, identifies trends in climate-related risks and up to 2022 for realizing our long-term vision, we formulate various future
business opportunities and adopts strategies accordingly. Climate change climate change scenarios and strengthen the resilience of our climate
and other environmental risks comprise a category of risks for corporate change strategy. In addition, to convey information to investor and other
management and are regularly monitored by the Internal Control Committee stakeholders in an easily understandable manner, Nissan supports TCFD
to strengthen corporate governance. recommendations and strives to disclose information in line with the TCFD
A scenario analysis*1 is conducted on transition risks, physical risks and recommended framework.
opportunities due to climate change based on the 4°C and 1.5°C scenarios
created by the International Energy Agency (IEA) and IPCC 1.5°C *1 Details on Climate Change Scenario Analysis
Special Report. We specified as major risks tighter regulations on fuel Strengthening Strategies for 2050 Society Using Climate Change Scenario Analysis
economy and CO2 emissions, intensifying competition in the EV market >>> P049
*2 Click here for more information on NISSAN NEXT
and physical damage due to extreme weather conditions. We determine
https://www.nissan-global.com/EN/IR/MIDTERMPLAN/
specific measures to be taken by each division after clarifying the risks and *3 Long-term vision for climate change:
opportunities̶ including those relating to climate change ̶for our company. >>> P014
Additionally, climate change also greatly heightens customer needs * Products: Life cycle carbon neutral by 2050
Click here for more information on Policies and Philosophy for Product Initiatives.
>>> P059
* Strengthening Strategies for 2050 Society Using Climate Change Scenario Analysis and related decisions in a reliable and transparent manner. We actively
>>> P049
communicate with a broad range of stakeholders through our Sustainability
* Corporate activities: Carbon neutral vehicle life cycle by 2050
Details are posted on the page of "Policies and Philosophy for Corporate Activity Initiatives"
Report and by answering inquiries from various environmental rating
>>> P072 agencies.
*4 Click here for more information on the Nissan Green Program 2022 (NGP2022)
https://www.nissan-global.com/EN/ENVIRONMENT/GREENPROGRAM/FRAMEWORK/
* Climate change indices, targets and achievements, along with Scope 1, 2 and 3 emissions
Global Environmental Management Framework
are contained in this report under NGP2022 Framework and Action Plan, Product Initiative:
Achievements and Environmental Data. Dialogue with stakeholders
Major Issues
GRI102-20 GRI102-31
Climate Change
Global Environmental Management Framework Suppliers Product Manuf. Sales Use,
Resource Dependency
and Governance System Air Quality
and and tech.
Procurement Development
and
Logistics
and
Offices
Service and
ELV
GRI102-29 GRI102-31
NGP2022 Key Issues and Challenges and reduce the impact on ecosystems
・Water Scarcity: We aim for zero stress ,Reduce water consumption and
Based on environmental materiality analysis, Nissan has identified climate manage water quality with monozukuri that is considerate of impact and
change, air quality, resource dependency and water scarcity as dependency on ecosystems
important issues under NGP2022. Furthermore, in order to contribute to
the resolution of these four important issues and create new value, we are
also working to strengthen the business foundation related to environmental
issues through stakeholder engagement aimed at understanding the needs
of stakeholders.
NGP2022 discloses indicators and progress on initiatives related to the
four identified material issues every year. In addition to the development and
production departments involved in car manufacturing, the sales and service
departments and Nissan as a whole are also accelerating efforts related
to environmental issues while strengthening our business foundation and
working to create social value.
Under NGP2022, we will take on the challenge of addressing the following
key issues, striving not just to attain compliance but also to meet society s
expectations and to realize our long-term vision.
Reduction of
36% reduction of CO2 emissions Development of Promotion of research on
CO2 emissions 13 Development underway
6 per vehicle produced (vs. Reduced by 29.7% biomaterials technical solution
at manufacturing
FY2005; global)
sites
New resource
30% reduction of new natural Promoted activities toward
15 usage Measure lifecycle environmental Continue to measure lifecycle
resource usage per vehicle NGP2022 target Further application
minimization 23 impact of vehicle and new environmental impact for new
of LCA
technology launched products in 2020.
Expansion of
Duplation of remanufactured item Promoted activities toward
16 remanufactured Implementation of environment
coverage (vs. FY2016) NGP2022 target
parts Engagement with data survey to promote Promote supplier engagement
24
suppliers engagement and reduce globally through CDP survey
environmental impact
Expansion of Expansion of the EV battery
17 Promoted EV battery reuse
battery reuse reuse business
THANKS activities Further promotion of Supplier Continued to promote THANKS
25
promotion THANKS activities activities
Adoption of die- Plan and implement technical
18 Start adoption to heritage parts
less forming development
CLIMATE CHANGE
STRATEGY FOR ADDRESSING Nissan s Steps to Reduce CO2 Emissions
CLIMATE CHANGE The business structure of the automobile industry is changing greatly in the
face of demands to reduce CO2 emissions and dependence on fossil fuels.
GRI103-1 GRI103-2
Nissan has been proactively engaged in environmental responsiveness and
Toward a Carbon-Neutral Society the creation of social value, such as reducing CO2 emissions and realizing
the practical use of electrification technologies. We will further develop
In 2015, the United Nations Climate Change Conference (COP21) adopted
these initiatives and promote global activities targeting carbon neutrality
the historic Paris Agreement to keep the increase in global temperature to
in 2050, aiming for 100% electrification in the early 2030s. As a global
well below 2°C.
automaker, Nissan considers emissions across the entire value chain it
At COP24, held in 2018, parties agreed on concrete guidelines to achieve
shares with its suppliers, from procurement of raw materials to transportation
the goals of the Paris Agreement, namely, to peak-out global greenhouse
and operation of vehicles. We understand how important it is to balance
gas (GHG) emissions as early as possible and to strike a balance between
environmental initiatives with business activities, and strive to reduce
GHG emissions from human activity and carbon absorption by nature by the
emissions through new technology development, renewable energy use and
second half of this century.
other measures.
The United Nations Sustainable Development Goals (SDGs), announced as
part of its 2030 Sustainable Development Agenda in 2015, the same year
as the Paris Agreement, set goals for climate actions. Nissan is responding
to these developments by focusing on electrification and other innovative
technologies and by promoting decarbonization through reductions in CO2
emissions throughout the value chain, including by suppliers.
Offices,
Suppliers Production Logistics Vehicle usage
dealerships
Recycling
19.520 2.610 1.483 180.880
0.619
million tons million tons million tons million tons
million tons
Reducing CO2 emissions from corporate activities Reducing CO2 emissions from products and service
PRODUCT INITIATIVES Although NGP2022 has achieved some success, in recognition that efforts
made so far are insufficient in terms of the IPCC Special Report: Global
GRI103-1 GRI103-2 Warming of 1.5°C published in 2018, and in terms of national / local
Policies and Philosophy for Product Initiatives government and customer expectations for carbon neutrality in each market,
Nissan is working toward higher goals by aiming for carbon neutrality in the
Reduction of Emissions from Products and Services vehicle life cycle and all business activities by 2050. As a milestone toward
According to a 2014 report from the Intergovernmental Panel on the realization of this goal, in January 2021 we announced that Nissan has
Climate Change (IPCC), the transport sector was responsible for 14% of set the goal of achieving carbon neutrality across the company s operations
anthropogenic greenhouse gas emissions from all economic sectors in 2010. and the life cycle of its products by 2050. As part of this effort, by the
As a business in this sector with continued growth in both unit sales and early 2030s every all-new Nissan vehicle offering in key markets will be
amount of passenger activity, Nissan is aiming to decouple emissions from electrified.
company growth. Nissan will promote the evolution of new technologies and businesses, and
under the umbrella of Nissan Intelligent Mobility,* we take a unified approach
to bringing new technologies, functions, businesses and services to market.
Our Long-Term Vision
Based on the IPCC Fourth Assessment Report, Nissan made its own * Click here for more information on Nissan Intelligent Mobility.
estimation, and in 2006, set a scientifically-based long-term CO2 emission https://www.nissanusa.com/experience-nissan/intelligent-mobility.html
GRI103-2
Managing actions through Products 1. Adopt cleaner energy to reduce vehicle CO2 emissions
Extend electrification across all brands under the Nissan Intelligent Mobility
Key Activities in NGP2022 strategy*1. Expand electric vehicle (EV) lineup and deploy e-POWER
The CO2 emissions of a vehicle in use are influenced not only by engine technology in core Nissan products.
performance and fuel type but also by traffic conditions and driving skills.
Decarbonizing society will require new vehicle usage patterns. Nissan takes 2. Promote technology-based driver assistance and accelerate
a threefold approach to product development aimed at mitigating real-world connected car development and commercialization
CO2 emissions that addresses vehicle, driver and new mobility value. Develop e-Pedal, which regenerates energy when the driver eases up the
accelerator pedal. and e-POWER electric powertrain fusing gasoline engines
and electric motors, promote adoption of route guidance technologies based
on real-time information from departure point to final destination.
electrification systems that capture and reuse kinetic energy from braking. 85
* From new vehicles in the Japanese, U.S., European and Chinese markets. In fiscal 2020, CO2 emissions in Nissan s main markets of Japan, the U.S.,
Europe, and China were 37.4% lower than fiscal 2000 levels, as measured
by Corporate Average Fuel Economy (CAFE).
In particular, fuel efficiency has improved compared to fiscal 2019 due to the
introduction of new models in the United States and Europe.
GRI302-5
Nissan s technologies of electrification realizing EV Evolution from the Nissan LEAF to the Nissan ARIYA
Carbon Neutrality Nissan LEAF is Zero Emissions Vehicle, emitting no CO2 or other exhaust
when driving. Since its launch in 2010, it has earned high praise for the
Accelerating the Advancement and Promotion of smooth, strong acceleration and quiet operation of its electric motor
Electrification Technologies powered by a lithium-ion battery. Cumulative global sales of the Nissan
Nissan has set the goal to achieve carbon neutrality across the company s LEAF, which celebrated its 10th anniversary in 2020, has exceeded 524
operations and the life cycle* of its products by 2050. As part of this effort, thousand units (as of Mar. 2021). We believe this is not only due to values
by the early 2030s every all-new Nissan vehicle offering in key markets will such as its zero emission driving, but the result of customers appreciating
be electrified as we pursue further innovations in electrification. Nissan unique EV characteristics such as outstanding driving performance
Nissan calculations show that the Nissan LEAF and other EVs can such as acceleration and steering stability.
reduce CO2 emissions over their entire lifecycle relative to gasoline-
powered vehicles of the same class―from the extraction of raw materials,
manufacturing, logistics and use, to end-of-life disposal. By contributing
to the shift to renewable energy, EVs play an essential role beyond
transportation in helping to achieve a low-carbon society.
Nissan is working on advances in electrification technologies that can
reduce CO2 emissions, as well as the development of systems that can be
installed in various vehicle models. Nissan LEAF Nissan ARIYA
* The vehicle life cycle includes raw material extraction, manufacturing, use, and the recycling or * For more information on Nissan LEAF lifecycle assessment.
reuse of end-of-life vehicles. >>> P109
high-speed cruising, realizing a range of up to 610 km*1 (2WD 90 kWh Enhancing Our 100% Electric-Motor-Powered
battery-equipped model WLTC mode, Nissan measurement). Supporting e-POWER Drivetrain
quick charges up to 130 kW, the addition of a water-cooled temperature
The e-POWER system combines an electric motor, which drives the wheels,
control system keeps the temperature of the battery more constant to
with a gasoline engine that charges the vehicle s battery. e-POWER is a
enable charging sufficient for distances up to 375 km with a quick charge of
technology that achieves both the smoothness and strength of 100% motor
30 minutes*2.
drive and top-level fuel efficiency. It also offers driving comfort similar to that
*1 The distance ranges referenced in this report are Nissan measurements prior to certification
of an EV, making e-POWER a new powertrain completely different from the
and are subject to change until the starting sales. hybrid systems commonly used in previous compact cars. As the gasoline
engine does not directly drive the wheels, it can be run under optimal
*2 Using a CHAdeMO quick charger capable of 130 kW output or above. Charging times and
conditions (RPM, load) at all times to generate electricity. In city driving,
amounts subject to change based on conditions such as battery state of health.
where it is expected to see frequent use, the e-POWER achieves top-
Lower cost powertrains are essential for broader EV adoption, but battery class fuel economy*. In e-POWER Drive mode, the driver can accelerate or
technical innovations in particular are a major issue. Specifically, Nissan decelerate simply by using the accelerator pedal, and the regenerative brake
will further promote the development of battery materials that reduce system also helps improve fuel economy by charging the battery.
the amount of costly cobalt used. We are also conducting research and
* As of when the model first went on sale, as measured in WLTC mode: Note e-POWER, 29.5
development on all-solid-state batteries, which have the potential to
km/L.
dramatically improve safety and reduce costs.
Depending on the spreading of EVs, the utilization of used battery will be
In November 2016, in Japan, we launched the first vehicle to feature our
the next issue and its market will also expand. 4R Energy Corp., which is
innovative new e-POWER drive system: the new compact Note e-POWER.
funded by Nissan, established a plant in Namie, Fukushima Prefecture, and
In March 2018, the e-POWER system was further expanded to the Serena
has been developing technologies for the reuse of used batteries. Nissan is
e-POWER, also for the Japanese market. In June 2020, it was expanded to
already creating a business model in which used batteries collected from the
the Nissan Kicks. The Note e-POWER, Serena e-POWER and Nissan Kicks
market are sorted according to their condition and performance and supplied
have received high praise from customers, with the Nissan Kicks named
to various secondary users, passing on the value of reused batteries
one of the 6 Best Cars of the Year at the 30th Annual (2021) RJC Car of
to customers. We will drive the increased spread of electric vehicles by
the Year Awards sponsored by the Automotive Researchers' & Journalists'
expanding this model into a business and further reducing the hurdles to EV
Conference of Japan (RJC). At the same time, the e-POWER system
ownership for customers.
equipped on the Nissan Kicks won the RJC Technology of the Year. Having performance and driving performance at a high level. As with EVs, we will
been launched in markets both in Japan and overseas, the e-POWER work to further reduce costs by developing battery technologies, dedicated
equipped Nissan Kicks has received favorable praise from local media and engines for power generation and simplified systems customized for fixed-
journalists around the world. point operation. Additionally, we are developing technologies that achieve
the world's highest level of 50% thermal efficiency with a next-generation
In December 2020, we launched the all-new Note, equipped with the engine dedicated to power generation for e-POWER and we promote
second-generation e-POWER system. Additionally, global expansion of technological developments enabling further reductions in CO2 emissions
e-POWER equipped vehicles is progressing, starting with the addition of an (fuel efficiency improvement).
e-POWER model on the Qashqai for Europe.
We are also working on the development of a system for the premium The Growing Importance of Commercial Vehicle
segment that can achieve Electrification
overwhelming quietness Replaced Serena with old and new Note fuel
economy comparisons It is estimated that commercial vehicle sales, which account for 25% of
by taking advantage
Note automobile sales, will increase to 50% in 2030, thus commercial vehicles
of e-POWER
88.6 electrification is important for carbon neutrality.
functionality to 90
From June 2014, Nissan was first to sell the EV multipurpose commercial
minimize vibration from
80 van e-NV200 in European countries and Japan. Compared to commercial
the power generating
vehicles based on internal combustion engines, the e-NV200 is able to
engine.
70 reduce running costs and offer superior environmental responsiveness,
62.4
60.8 including consideration for the impact of noise on the surroundings.
Going forward, 60
Furthermore, the e-NV200 has power outlets in two locations drawing up
e-POWER will
50 to a total of 1,500 W of electricity from the onboard engine for electrical
continue to evolve
generation, which can be used to secure power on the go in business,
as a technology
40 for outdoor events and leisure activities, such as for refrigerators when
that can be installed Previous NOTE Previous NOTE New NOTE outdoors or camping, as well as a power source in the event of a disaster. On
in a wide range Internal combustion e-POWER model e-POWER model
engine model construction sites, noise problems can be alleviated as there is no need to
of vehicle models
* CO2 emissions calculated from the fuel consumption rate in use an engine-powered generator. In Europe, Nissan is proposing a concept
while balancing
JC08 mode (measurement method of Japan s Ministry of Land, combining comfort and practicality through self-sufficient electricity with the
environmental Infrastructure, Transport and Tourism).
"e-NV200 Winter Camper concept" making it possible to charge the 220- Progress in Plug-in Hybrid Vehicles
volt battery using solar panels mounted on the roof.
Plug-in hybrid electric vehicles (PHEVs) are hybrid cars that can run
Additionally, in 2020 the Tokyo Fire Department will begin using a zero-
on electricity charged from an external source as well as fuel. With this
emission (EV) ambulance based on the NV400. Since ambulances must
combination of engines and electric motors, they provide motor operation
reduce the physical discomfort for both patients and paramedics, and
equivalent to EVs. We are actively developing PHEVs, leveraging Alliance
because they need to be equipped with precision medical equipment, Nissan
technologies with a view to launching them in the future.
thinks quiet EVs with low vibration have strong merits. As this vehicle is
also equipped with two lithium-ion batteries providing 33 kWh and 8 kWh,
it is possible to operate electrical equipment and air conditioners for longer Fuel-Cell Electric Vehicles
periods of time. It also enables the ambulance to be used as a mobile power Powered by electricity generated from hydrogen and oxygen, fuel-cell
source in the event of a power outage or disaster. electric vehicles (FCEVs) are another type of zero-emission vehicle that
Going forward, Nissan will continue to expand its lineup of electric does not produce CO2 or other harmful emissions. We believe that, as part
commercial vehicles, including the introduction of next-generation small vans of building a sustainable mobility society, both FCEVs and EVs are viable
utilizing the Alliance platform, and promote the manufacture of commercial options from an energy diversity perspective.
vehicles with zero emissions. In alignment with Japanese government policies, we joined forces with
Toyota Motor Corp., Honda Motor Co. and other companies to establish
Japan H2 Mobility, LLC (JHyM), targeting the full-fledged development
of hydrogen stations for FCEVs in Japan. Addressing the key issues
raised during the initial stage of FCEV promotion, JHyM will ensure that
infrastructure developers, automakers and investors all do their part to
support the successful strategic deployment of hydrogen stations and
effective operation of the hydrogen station business in Japan.
In June 2016, Nissan unveiled an e-Bio Fuel-Cell system that runs on
As a mobile power source, the e-NV200 has a range Zero-emission (EV) ambulance bioethanol electric power. The new system features a solid oxide fuel-cell
of business applications. based on the NV400
(SOFC) power generator. SOFC technology can produce electricity with high
efficiency using the reaction of oxygen with multiple fuels, including ethanol
and natural gas.
SOFCs can use a variety of fuels, enabling the use of existing fuel the use of aluminum materials for hoods and doors to which the closed-
infrastructure, and have the advantage of presenting relatively low hurdles loop recycling process*1 is applied. The recycling of waste aluminum is an
in terms of infrastructure adoption. Because our technology combines the environmentally friendly technology that can save more than 90% of energy
efficient electricity generation of SOFC with the high energy density of liquid required to make a comparable amount of aluminum from raw materials.
fuels, it can enable driving ranges on par with gasoline-powered vehicles. In 2020, the Note adopted the use of Ultra High Tensile Strength Steel
Commercial users that require higher uptime for their vehicles should with increased strength up to 1470MPa. We are promoting the use of
increasingly be able to take advantage of this solution thanks to the short these technologies in a wide range of vehicle models to reduce weight and
refueling times it offers. contribute to the reduction of energy consumption by reducing the amount
of materials used and engaging in recycling.
Weight Reduction Technologies Supporting Carbon In addition to technological advances in terms of materials and production
Neutrality methods, the e-POWER system, which employs a newly designed motor and
inverter in line with structural optimization, has been adopted for the new
Along with improving the efficiency of batteries, engines and electric
Note released in 2020. This realizes vehicle weight reductions of 15% for
powertrains, reducing the weight of vehicle is important for reducing CO2
the motor and 30% for the inverter while increasing output by 6%. Nissan
emissions.
will continue to proactively develop lightweight technologies to lower CO2
Nissan is working weight reduction in three ways: substituting materials,
emissions and reduce dependence on new mined resources in order to
developing better forming and joining techniques and optimizing vehicle
achieve carbon neutrality.
body structure. In terms of materials, we are rapidly expanding the use of
ultra-high-tensile steel realizing high strength and formability, which is used *1 Closed loop-recycling: The reuse of waste and scrap generated during manufacturing and
for the body frame components on a wide range of vehicle models, from kei used products collected in-house as materials for parts of the same quality or reuse in similar
minicars to the INFINITI. products.
* For details about aluminum recycling activities, please see the following page:
In 2018, we adopted 980 megapascal (MPa) Ultra High Tensile Strength
>>> P021
Steel with High Formability, which features further improvements in collision
energy absorption performance, for the INFINITI QX50, and in 2019, SAE
International presented Nissan with the "SAE/AISI Sydney H. Melbourne
Award for Excellence in the Advancement of Automotive Steel Sheet,
among other accolades. In 2020, we expanded use of 980 MPa Ultra High
Tensile Strength Steel with High Formability to the Rogue, and applied
GRI103-1 GRI103-2
Reuse system realized using EV batteries Launched Testing to Expanding EV Usage in California
In conjunction with 4R Energy Corp., Nissan aims to create secondary usage California s active promotion of five million zero-emission vehicles by 2030
method business models compatible with the capacity changes of individual has helped make it the U.S. state with the largest volume of private EV
Nissan EVs and batteries that will be fully utilized (cascade reuse) throughout sales. Even so, drivers still tend to use EVs for short-distance travel such as
the electric vehicle lifecycle. shopping or commuting. At the request of NEDO, and with the California
In September 2019, Nissan and 4R Energy announced the establishment of government s cooperation, Nissan Motor Co., Ltd. (NML) and Kanematsu
a new solution for fixed storage batteries built with used batteries from the Corp. started a project in November 2016 in partnership with U.S. charging
Nissan LEAF. To get started, we launched a proof-of-concept demonstration infrastructure service provider EV go to install over 57 fast chargers in
of procuring electric power from renewable energy " at 7-Eleven stores in more than 26 new locations along one of California s most important travel
10 locations across Kanagawa Prefecture. Under this scheme, 7-Eleven will arteries. At the same time, the project created information service systems
introduce a package consisting of the Nissan LEAF electric vehicle and fixed to guide EV users to the most appropriate fast charger. These initiatives are
storage batteries built with used batteries from the Nissan LEAF. The Nissan part of a pilot business to demonstrate the efficacy of expanding the driving
LEAF, which will be introduced as a commercial vehicle, will become a range of EVs. The project was designed to expand the driving range of EVs
stationary storage battery after its use as a car has ended. The introduction to include intercity travel, and ran until September 2020, collecting and
of a package like this facilitates the creation of a circular system that takes analyzing a range of EV data to establish models for further expansion of EV
into account the reuse of batteries. 4R Energy has developed a stationary usage.
storage battery with Vehicle-to-Everything (V2X) functionality, representing
a further advance in the aforementioned stationary storage battery, and in
line with CO2 reductions during regular operations, Nissan is promoting the
introduction of this package in a wide range of companies and municipalities
as a BCP response for emergency situations.
GRI103-2
Manufacturing Logistics
36% reduction in CO2 12% reduction in CO2
emissions from logistics
emissions from global
in Japan, North America,
manufacturing sites by
Europe and China by 2022
2022 (vs. 2005/per vehicle
(vs. 2005/per vehicle
manufactured) manufactured)
Offices Dealerships
12% reduction in CO2 12% reduction in CO2
emissions from global offices emissions from dealerships in
by 2022 (vs. 2010/per floor Japan by 2022 (vs. 2010/per
area) floor area)
* Global CO2 emissions per vehicle: Calculated by dividing the total volume of CO2 emissions
produced through Nissan s corporate activities globally by the number of Nissan vehicles sold
globally.
Most CO2 emissions in the manufacturing process come from the Body + bumper
Painting process Body paint baked painted simultaneously
consumption of energy generated by fossil fuels. We engage in a variety of at 140°C
saving lighting in our assembly plants. Other key approaches are the three-
wet paint process and low-temperature baking technology used for vehicle Simultaneous Painting of Body and Bumpers
CO2 emissions have been reduced by simultaneously painting the body and bumpers using a new
painting, which enables the body and bumpers to be painted at the same
technology and consolidating them into one process (right) and drying at a low temperature (85°
time. Approximately 30% of CO2 emitted from manufacturing plants comes C) instead of the conventional two-step process (left).
from the painting process, thus shortening or eliminating processes and
lowering temperatures during the process will lead to a reduction in CO2 At the same time, in the powertrain production technology area, Nissan
emissions. The low-temperature three-wet painting technology introduced is working to reduce holding furnace energy usage in cast iron melting
by Nissan enables the body and bumpers which were previously painted processes conducted by the Casting Division. Traditionally, in the melting
separately, to be painted at the same time, reducing CO2 emissions from the process, two holding furnaces were used to store two types of cast
painting process by 25% or more*1. Nissan has implemented this technology iron melts with adjusted carbon and sulfur component contents. Now,
in the new production line at the Tochigi Plant (launched in 2021) and will intermediate molten metal with a low carbon and sulfur content is stored in
gradually expand its roll out as painting facilities become more sophisticated one holding furnace. When transporting from the holding furnace to another
in the future. Also, systems for recycling air expelled from booths for reuse process, the ingredients are adjusted by adding additive materials, creating
needed dehumidifying processing to ensure that the air was at the humidity two types of molten metal and making it possible to eliminate one holding
required. Dry paint booths can reuse air without dehumidifying it, reducing furnace. As a result, power consumption was reduced by approximately
energy consumption to less than half its previous levels. This technology 3,600 MWh per year (CO2 conversion: Approximately 1,700 tons per year; oil
was adopted for the dry paint booths at our Sunderland Plant in the United conversion amount: Approximately 900 kiloliters per year). This corresponds
Kingdom (operating since September 2018) and has also been implemented to about 11% of the power consumed in the melting processes conducted
on the new line at the Tochigi Plant. by the cast iron factory located onsite at the Tochigi Plant. In light of this
*1 Source: Nissan achievement, Nissan won the Agency for Natural Resources and Energy
Three-Wet Paint Process (Combined Primer and Topcoat Application)
Award in the Small Group Activities category at the Energy Conservation activities and introduced cutting-edge energy-conservation technology from
Grand Prize Awards for fiscal 2019, sponsored by The Energy Conservation Japan in our plants worldwide. Around the globe, our plants learn and share
Center, Japan (ECCJ). best practices with each other, while Nissan Energy Saving Collaboration
(NESCO)*2 diagnoses energy loss at plants in regions where it is active and
proposes new energy-saving countermeasures. These proposals amount to
Cast iron melting process a potential reduction in CO2 emissions of some 45,300 tons*3 in fiscal 2020,
according to our calculations.
Before After
Cupola Cupola
When sourcing energy, we consider the balance of CO2 emissions for the
entire company alongside renewable energy usage rate and cost, choosing
Desulfurization Two kinds of molten metal
Desulfurization / process Gray cast iron
suppliers best suited for achieving each goal. Through such activities, CO2
carburization
process Improvement Intermediate molten metal Ductile cast iron
emissions per vehicle produced in fiscal 2020 were brought down to 0.52
Gray cast iron Ductile cast iron
tons, a reduction of 29.7% from the fiscal 2005 level.
Holding furnace
*2 Established in Japan in 2003, then in Europe, Mexico and China in 2013
Holding furnace Holding furnace *3 Source Nissan
Adding additives
To reach our defined objectives for CO2 emissions and energy use, we solicit
facility proposals from each global site, preferentially allocating investment
based on the potential CO2 reduction compared to project costs. Making
the value of carbon a key factor in internal evaluations lets us invest more
efficiently and be more competitive. In Japan, we converted outdated
facilities into cutting-edge high-efficiency facilities with investments to
improve energy efficiency, including energy-saving roof insulation upgrades.
Our plants use finely controlled lighting and air conditioning for low-energy
use and low-energy-loss operations. We promote CO2 emission reduction
Unit 2016 2017 2018 2019*3 2020 Unit 2016 2017 2018 2019*3 2020
Other MWh 1,955,115 1,869,443 1,933,566 1,780,983 1,842,105 Steam MWh 136,593 128,038 102,324 125,662 96,960
Primary Electricity
(in-house MWh 11,847 14,609 13,214 43,668 65,183
generation)
Natural gas MWh 3,537,674 3,701,640 3,579,998 3,079,723 3,089,803
Renewable
energy*2
MWh 11,847 14,609 13,214 43,668 65,183
LPG MWh 249,426 179,945 191,405 175,559 144,478
Coke MWh 217,431 218,618 200,527 154,961 100,144 Total renewable MWh 169,073 147,821 148,788 166,893 246,998
energy
Heating oil MWh 209,232 147,522 113,200 90,078 69,618
*1 Volume of renewable energy in electricity purchased by Nissan.
Gasoline MWh 303,040 299,000 259,045 243,166 184,021 *2 Volume of renewable energy generated by Nissan at its facilities and consumed for its own
purposes.
Diesel MWh 57,488 48,259 53,074 23,246 25,315 *3 Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019 data in
Sustainability Report 2020. FY2019 data has been updated for Sustainability Report 2021.
Heavy oil MWh 43,853 27,652 15,995 16,303 22,816
Energy Inputs and Energy Consumption Carbon Footprint of Corporate Activities (FY)
The total energy consumption of our global corporate activities during fiscal Unit 2016 2017 2018 2019* 2020
2020 was 7.656million MWh, a 9% decrease from fiscal 2019. This Scope 1 t-CO2 963,661 912,476 889,444 774,164 737,683
0 see here.
2016 2017 2018 2019* 2020 (FY)
>>> P102
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report * Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
2021. data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
More Efficient Logistics and Modal Shifts recognized Nissan as an outstanding enterprise for this modal shift to sea
transport.
In 2000, Nissan began sending chartered trucks for pickup and delivery of
At Nissan sites outside Japan, transport methods are selected to best
parts. This approach ̶ adapted widely across the company, including at
match the local geographical conditions. Transport of completed vehicles is
overseas manufacturing sites̶ has increased global operational efficiency.
increasingly shifting from truck to rail or ship, depending on the destination.
We work together with suppliers to optimize the frequency of deliveries and
In China, we are increasing the proportion of completed vehicles that are
transport routes and improve packaging specifications for better loading
transported domestically by ship or rail.
ratios so fewer trucks are required. We are also pursuing a modal shift from
Since 2010, we have also been promoting the use of energy-efficient
trucks to rail for transport.
vessels for sea shipments of our vehicles. Today, our fleet has grown to
Through a 2014 expansion of this approach to include cooperative transport
include seven energy-efficient car carriers*1.
of production parts with other original equipment manufacturers (OEMs),
As we expand our global logistics operations, we will continue to increase
in addition to complete vehicles and service parts, we are seeking further
efficiency and effect a modal shift in transportation, targeting a 12%
efficiency in this area. We work from the design stage of new vehicles
reduction in CO2 emissions by fiscal 2022 compared to fiscal 2005 levels,
to reduce transportation distances by sourcing necessary production
as measured by the index of CO2 emissions per vehicle*2. In fiscal 2020,
components for plants through localization as much as possible.
CO2 emissions per global vehicle were 0.31 tons - a reduction of 11.5%
Our engineers devise efficient packaging for the huge number of parts
reduction of 11.5%.
of different shapes and materials that go into automobiles. Through
simultaneous-engineering logistics, we work from the design stage to create *1 More information can be accessed on Nissan s energy-efficient car carriers page.
parts and develop new vehicles that enhance transportation efficiency, as *2 Total emissions generated from transportation to Nissan manufacturing sites and retail
well as reduce parts shipments per vehicle. outlets in Japan, North America, Europe and China divided by the total number of vehicles
transported.
In container transport, we have taken a range of measures to improve
* Data related to climate change (initiatives through corporate activities) is also available here.
container filling rates for parts transport, from 40-foot high cube containers >>> P232
to software simulations that reduce wasted container space.
We constantly review transport methods and are currently undertaking a
modal shift to rail and maritime transport. Some 80% of completed vehicles
in Japan are now transported by sea. Parts shipments to NMK from the
Kanto area in and around Tokyo are nearly all conducted by rail and ship. The
Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT) has
CO2 Emissions from Logistics (FY) CO2 Emissions per Vehicle Transported
Unit 2016 2017 2018 2019 2020
(t-CO2/vehicle) In fiscal 2020, CO2 emissions
Total t-CO2 1,926,477 1,567,248 1,482,982 1,144,338 891,817 0.5 per vehicle transported were
0.43
0.38 0.37 0.38 0.31 tons.
Inbound* t-CO2 809,088 739,610 762,314 582,957 392,014 0.4
0.31
0.3
Outbound* t-CO2 1,117,389 827,638 720,667 561,381 499,803
0.2
Road % 62.1 64.6 60.3 64.1 65.9 0.0 2005 2017 2018 2019 2020 (FY)
* Inbound includes parts procurement from suppliers and transportation of knockdown parts;
Outbound includes transportation of complete vehicles and service parts.
* Value in 2016 were corrected after recalculation.
In fiscal 2020, CO2 emissions from logistics were 891,817 tons, down
approximately 22% from the previous fiscal year. A substantial contribution
to the reduction of overall CO2 emissions was made by production volume
decrease and reduction of air shipping.
Dealership Initiatives
Nissan promotes CO2 management at dealerships with the aim of reducing
total emissions per floor area by 1% each year. Our retail outlets also work
continually to increase energy efficiency. Many have adopted high-efficiency
air conditioning, insulation films, ceiling fans and LED lighting. During
renovation work, some outlets have installed lighting systems that make use
of natural daylight, as well as insulated roofs. In addition, to source electricity
with low environmental load, we have broadened supply from PPS systems,
including our own, to provide 120,407 MWh of power (equivalent to an
annual reduction of 1,011 tons in CO2 emissions) to 901 retail outlets in the
Hokkaido, Kanto, Chubu, Tohoku, Kansai, Chugoku and Kyushu regions.
Since April 2000, we have run a unique environmental facility certification
system based on ISO 14001 for dealerships called Nissan Green Shop.
Our environmental policy requires all dealerships in Japan to meet certain
standards and undergo annual audits performed by our teams. The
dedicated evaluation sheet has a total of 84 key performance indicators
(KPIs) and is regularly revised to reflect
the requirements of national legislation,
local communities and the Nissan Green
Program (NGP).
AIR QUALITY
GRI103-1 GRI103-2
Air Quality Policies and Philosophy partnership with national and local governments, electric power companies
and other industries.
Nissan approaches air quality by focusing on two points: greener exhaust
emissions and providing a pleasant in-cabin environment to customers.
2. Enhancing Internal Combustion Engines
In this way, we will strive to consider ecosystems while pursuing mobility
that provides more comfort and security to customers. According to the We have proactively set voluntary standards and emission-reduction
State of Global Air 2018 report issued by the U.S.-based Health Effects targets for internal combustion engines. With the ultimate goal of making
Institute (HEI), 95% of the world s population currently live in regions where automotive emissions as clean as the atmosphere itself, we have developed
particulate matter smaller than 2.5 μm (PM2.5) exceeds the 10 μ g/ a wide range of technologies and achieved the results listed below through
m3 basic level specified by World Health Organization (WHO) Air Quality cleaner combustion technologies, catalysts for purifying emissions and
Guidelines. Furthermore, the Organization for Economic Cooperation and countermeasures against gas vapors from gasoline tanks.
Development (OECD) predicts that the global population will exceed 9 billion We will continue our efforts to ensure cleaner exhaust emissions from
by 2050, with around 70% of people concentrated in cities, making air internal combustion engines, which remain the most commonly used in the
pollution in urban areas an even more pressing issue. automotive market.
For an automaker, air pollution stands alongside climate change and
congestion as an issue for cities in particular that must be remedied. Nissan •Sentra CA (released in the United States in January 2000): The
is advancing its efforts to improve air quality with two approaches: world s first gasoline-powered vehicle that satisfied all the exhaust gas
requirements set by the California Air Resources Board to receive Partial
1. Promoting Zero-Emission Vehicles Zero Emissions Vehicle (PZEV)*1 certification.
•Bluebird Sylphy (released in Japan in August 2000): The first passenger
Electric vehicles (EVs), such as the Nissan LEAF, which has cumulative vehicle made in Japan to achieve Ultra-Low Emission Vehicle (U-LEV)*2
global sales of 524 thousand units (as of Mar. 2021), are an effective certification.
tool for reducing air pollution in urban areas. As a leader in this field, we
are promoting zero-emission mobility and infrastructure construction in *1 PZEV: Partial Zero Emissions Vehicle certification set by the California Air Resources Board
*2 U-LEV: Vehicle that produces 75% less nitrogen oxide (NOx) and nonmethane hydrocarbon
(NMHC) than the 2000 emission standards level in Japan.
Air Quality: Achievements Compliance with Emissions Regulations (By Region)*1 (FY)
unit 2020
Compliance with Emissions Regulations
(Passenger Cars Only) 75% lower than 2005 standard and
Japan % 87.8
50% lower than 2018 standard
Nissan not only works to develop and promote zero emission electric
vehicles (EVs) but continues to promote cleaner exhaust emissions from
Europe Euro 6d-temp/d % 100*2
all of our engines. For example, the Qashqai released in Europe in October
2018 has a new fuel-efficient 1.3-liter turbo gasoline engine fitted with U.S. U-LEV/SULEV/ZEV % 100
a particulate filter that meets the Euro 6d-Temp* emissions standard. In
Japan, our e-POWER electrification technology has resulted in a significant China National 6 % 100
lowering of fuel consumption while achieving 75% reductions in exhaust
emissions from 2005 standards. As part of these efforts, our compliance
*1 Passenger cars and light commercial vehicles only.
with emissions regulations goes far beyond current legal requirements to
*2 Excluding registration and sales deregulation measures for discontinued models.
meet more stringent specifications. Due to differences in regulations, there
is no direct way to compare by region or country, but the table below shows
the percentage of Nissan vehicles in each location produced to the strictest
local standards.
* Euro 6d-Temp: All Euro 6 standards and the initial Real-Driving Emissions (RDE) limit for new
car models.
RESOURCE DEPENDENCY
GRI103-1 GRI103-2
Resource Dependency Policies and Philosophy Long-Term Vision for Reducing Resource Dependency
Resource usage
With the world s population forecast to exceed 9 billion by 2050, demand for per vehicle
natural resources like minerals and fossil fuels is set to rise. This makes it 100%
even more important to maximize the value obtained from these resources. 20% Non-new material resources,
The Sustainable Development Goals (SDGs) adopted by the United Nations such as recycled materials and
biomaterials 70%
in 2015 also emphasize the importance of managing resources sustainably
and using them efficiently.
80%
Automobiles are made of many components, incorporating a diverse range New material resources
of resources. The combination of these resources creates new value. Nissan 30%
has increased its resource diversification, using more renewable resources
and recycled materials. While caring for ecosystems, Nissan became more
2010 2050
competitive as we targeted green growth. In working toward the long-term
vision of using materials that do not rely on newly mined resources for 70%
of the materials used in each vehicle in 2050,we will strive to minimize the
use of natural resources and maintain new resource usage at 2010 levels.
GRI103-2
Resource Dependency Management (EV) batteries in the vehicle use stage, and foster the development of
biomaterials and dieless forming technology for practical use. We will also
In order to use the Earth s precious and limited resources efficiently, the increase the value cars manufactured in this way provide to society and
environmental impact when extracting these resources must be kept to a ensure that cars can be put to best use by promoting electrification and
minimum. At the same time, waste generated during vehicle production and autonomous drive in our products, pursuing connectivity and providing
scrap from end-of-life parts must be recycled as extensively as possible mobility services such as ride sharing.
without compromising quality, producing materials that can be used in the
same types of products. Based on this approach, known as closed-loop
Nissan s Circular Economy Concept
recycling, we have focused our efforts on recycling steel, aluminum and resin
̶three kinds of material which account for a large proportion of vehicle Less energy, more efficient Wider range of
content yet also have a major impact on the environment. Promote reuse material usage applications for cars
and resource
As part of the Nissan Green Program 2022 (NGP2022), Nissan is efficiency
developing systems for using resources efficiently and sustainably
across their entire lifecycle, and has adopted the concept of the Circular Mobility services
Design
Economy to maximize the value it provides to customers and society. In an
Purchase
attempt to use resources efficiently with less energy, we will promote the Recycle Remanufacture Reuse Repair Connected
Manufacturing
use of recycled materials and recycling end-of-life vehicles, and strive to
incorporate reusable resources in our activities at the design, purchasing
and manufacturing stages. We are using fewer resources overall, both
through appropriate use of chemical substances and making vehicles more
lightweight. We will continue to promote the efficient use of resources with
further reduced energy requirements and the expanded use of repaired
and remanufactured parts as well as the secondary use of electric vehicle
suppliers.
The separated and reprocessed
aluminum scrap is delivered to
the aluminum supplier.
Aluminum grades separation
process
Nissan separates the different grades of aluminum
in order to ensure high-quality scrap is collected
and returned to suppliers. Different grades of
aluminum are used for different parts of the car.
We are taking steps to reduce the steel and aluminum scrap left over in Initiatives to Expand Use of Recycled Materials (Resins)
the manufacturing process, and working globally with business partners to
In addition to our initiatives to expand use of recycled steel and aluminum,
collect and reuse this scrap as material for new vehicles through closed-loop
Nissan also strives to use more recycled resins.
recycling initiatives.
As a closed-loop recycling initiative, we are collecting finished bumper scrap
Since fiscal 2020, we have collaborated with aluminum manufacturers
generated at our plants and sending it to our Oppama Plant, where we
in North America and Nissan Motor Kyushu, where the new Rogue is
process it by removing the paint film and recycling it. These recycled resins
manufactured, and in Europe, where the new Qashqai is manufactured,
have been given new life as bumpers in the Nissan LEAF and many other
adopting a closed-loop recycling process that recycles aluminum scraps
new vehicles. This initiative was expanded to Dongfeng Motor Co. (DFL), our
generated during manufacturing into aluminum plates for automobiles. The
joint venture in China, where they have been used to produce replacement
sorting and collecting of scrap in this process controls impurities, realizing
bumpers since 2014.
horizontal recycling without quality deterioration, which contributes to
Additionally, exchanged bumpers collected from dealerships are being
reductions in the amount of new mined resources (aluminum ingots) used.
recycled as materials used in under covers and for other components. An
enhanced bumper return program allowed us to collect and recycle about
98,000 bumpers in fiscal 2020, representing 67.2% of bumpers removed at
Japanese dealerships.
Furthermore, 30% of
the automotive shredder
residue (ASR) processed
at dedicated processing
plants is made from resins.
In order to use these
resins in automobiles,
we are running a number Research on optimization of ASR recovered resin recycling
of R&D projects on process. Left photo is ASR, right photo is resin recovered from ASR
* These R&D projects are undertaken as part of our recycling optimization support business effectively, smoothly and efficiently. Nissan is taking an important role in this
using surplus money from recycling fees deposited for three specified components (refrigerant,
joint undertaking.
airbags, ASR) based on Japan s End-of-Life Vehicle Recycling Law.
We have also established a take-back system for ELVs in Europe. This
network of Authorized Treatment Facilities was developed for individual
End-of-Life Vehicle (ELV) Recycling countries in collaboration with contracted dismantlers, contracted service
Nissan considers the three Rs ̶ reduce, reuse and recycle ̶ from the providers and governments in alignment with a European ELV directive.
design stage for new vehicles. Since fiscal 2005, all new models launched Additionally, the Japan Automobile Manufacturers Association, Inc.
in the Japanese and European markets have achieved a 95% or greater established a common scheme for recovering used lithium-ion batteries
recyclability rate*1. along with a system for processing these batteries appropriately, and put
We have also joined forces with other automotive companies to promote the both into operation in fiscal 2018.
recycling of end-of-life vehicles (ELVs*2) through dismantling and shredding.
*1. Calculated based on 1998 Japan Automobile Manufacturers Association definition and
Based on Japan s End-of-Life Vehicle Recycling Law, Nissan has achieved
calculation guidelines (in Japan) and ISO 22628 (in Europe).
at least 95% effective recycling rate of ELVs in Japan since fiscal 2006. In *2. ELV is an acronym for end-of-life vehicle.
fiscal 2020, we achieved a final recovery ratio for ELVs of 99.4%*3 in Japan, *3. Based on Nissan research
greatly exceeding the target effective recycling rate of 95% set by the
Japanese government.
ELV processing consists of four phases. First, Nissan ELVs entering the
dismantling process are recycled, including flat steel, cast aluminum,
bumpers, interior plastic parts, wire harnesses and precious rare earth
metals. Second, specific items like lithium-ion batteries are collected
individually and directed to a dedicated recycling process. Third, residues
from the dismantling process are crushed and the metallic portions
recovered. Fourth, the resulting ASR is turned into recycled materials.
Since 2004, Nissan and 12 other Japanese auto manufacturers have
supported ASR recycling facilities, as called for in Japan s End-of-Life
Vehicle Recycling Law, as an integral part of a system to recycle ASR
3,500
3,216
3,000
2,500
2,000
Expansion of Remanufactured Parts Joint Venture to Promote Second-Life Use for Batteries
Parts with the potential for recycling include those reclaimed from end-of- Lithium-ion batteries used in Nissan s electric vehicles (EVs) retain capacity
life vehicles, as well as those replaced during repairs. In Japan, we collect well beyond the useful life of the vehicles themselves. The 4R business
and thoroughly check the quality of these secondhand parts. Those that models ̶ which reuses, refabricates, resells and recycles lithium-ion
receive a passing grade are sold through our retail outlets as Nissan Green batteries ̶ allows for their effective use as energy storage solutions in a
Parts. We sell these parts in two categories: remanufactured parts, which range of applications, thus creating a much more efficient energy cycle of
are disassembled and have components replaced as needed, and reusable battery use.
parts, which are cleaned and tested for quality before sale. As the EV market expands, we anticipate a need to utilize reusable lithium-
In NGP2022, we are enhancing the deployment of Nissan Green Parts ion batteries more effectively. In 2010, we launched 4R Energy Corp., a joint
in Japan, and we re also strengthening management to deploy similar venture with Sumitomo Corp., that is engaged in establishing EV battery
kinds of activities in Europe and North America, aiming for twice the parts reuse and refabrication technologies. With the establishment of these
coverage in 2022 compared to 2016. This initiative provides customers technologies and an increase in the number of used batteries collected, in
who seek to use cars for a long period of time with the new option of using March 2018, operations commenced at Japan s first base and plant for the
remanufactured parts. reuse and refabrication of used lithium-ion batteries located in the town of
Namie, Fukushima Prefecture.
4R Energy is actively engaged in the development and production of various
battery storage systems built with used Nissan LEAF batteries at the Namie
facility. One example of these efforts is the development of stationary
power storage systems that reuse 40 kWh batteries used in the Nissan
LEAF for the purpose of enhancing resiliency. Since September 2019, this
reuse stationary power storage system has been used in trials for procuring
electricity using renewable energy at ten 7-ELEVEN convenience stores in
Alternator Air conditioning compressor Starter motor
Kanagawa Prefecture. Additionally, in conjunction with IKS Japan Co., Ltd.,
we are developing new models with vehicle-to-everything (V2X) functions
that can also utilize electric power from EVs, sales of which launched in fiscal
2020 and are proceeding apace.
Overview of proof of concept for procuring electricity *1. The UL1974 Standard for Evaluation for Repurposing Batteries defines the process for
determining and classifying the suitability of usage when battery packs, modules or cells
through renewable energy used to drive EVs have finished their intended period of use. Evaluating reused batteries in
accordance with this process enables the provision of reused batteries that are safe and give
Daytime use a clear understanding of remaining capacity to meet a variety of demands.
*2. Frost & Sullivan provides research and consulting services in 80 countries and over 300 major
markets through a global network of more than 40 locations.
Nissan LEAF
*3. In light of the results of the National Resilience Minister s Private Advisory Committee
Solar panel
Building National Resilience Roundtable , to ensure the Fundamental Plan for National Resilience
Storing a portion is executed smoothly, the Council aims to build a resilient nation with cooperation among
of electricity
Transmission is industry, academia, government and the private sector.
Battery recovery possible even in the
45kWh event of a disaster
At the same time, 4R Energy acquired the world s first UL1974*1 certification
in June 2019, which is an international evaluation standard for evaluating
repurposing batteries, and 4R Energy has been certified by a third-party
organization for reusage and refabricating processes and product
manufacturing with an emphasis on safety. Furthermore, in recognition of
these activities, in October 2019, 4R Energy was presented with the Frost &
Sullivan*2 2019 Strategy Innovation and Leadership Award", and in March
2020, in conjunction with Nissan, 4R Energy and Nissan won the Sixth
Annual Japan Resilience Award 2020", sponsored by the Association for
Resilience Japan*3 .
We are extensively involved with 4R activities globally as well.
4R Concept rare earths compared to 2010, and we will continue to conduct technical
research on further reductions in the future. As a new initiative, Nissan is
Battery module structure will be redesigned to create new packages
that satisfy the varying voltage or capacity needs of customers. also promoting the development of rare earth metal recovery technologies
from drive motor magnets. Up to now, in order to recycle magnets used in
motors, multiple processes including manual disassembly and removal of the
magnets have been required, making economic efficiency an issue. Nissan
and Waseda University collaborated to establish technologies for recovering
rare earth metals in highly pure states through direct dissolution using
borate as a flux, eliminating the need to dismantle the motor rotors. Going
forward, we will conduct trial testing aimed at practical implementation.
In these ways, with respect to motors, which are a key technology, Nissan is
After their primary Refabricated batteries
automotive use is over, can be used for multiple engaged in developments corresponding to the circular economy concept,
the lithium-ion batteries purposes, such as clean
retain enough energy energy storage or as from reducing the amount of rare earth metals used to reuse after use, that
capacity for secondary use. backup batteries in case
utilize resources efficiently and sustainably.
of emergency.
WATER SCARCITY
GRI103-1
GRI103-2 GRI303-2
Innovative Car Wash Technique Introduced at Service Cleaner Effluent Through Wastewater Treatment
Centers in India Nissan thoroughly processes wastewater at its various plants. Wastewater
Since 2014, the service centers of Nissan Motor India (NMIPL) have offered from two Nissan plants in Aguascalientes, Mexico, is used to maintain
customers car washes that utilize an advanced foam washing technique. landscaping on the sites, with no offsite discharge.
A traditional car wash requires about 160 liters of water for one car, but We also are strengthening water pollution prevention measures in our
NMIPL s new service cuts consumption to approximately 90 liters ̶ a 45% Japanese plants. In preparation for unexpected occurrences, such as the
reduction in water use. discharge of oil, we have attached water quality sensors to the discharge
Along with reducing water consumption, the foam wash service is points of wastewater treatment facilities. Discharge of water outside the
environmentally friendly due to the non-use of hard chemicals, shortens grounds is automatically suspended if water quality problems are detected.
washing time, and even enhances the gloss of cars by roughly 40%.
(FY)
Unit 2016 2017 2018 2019 2020
Water Input for Corporate Activities
Total 1,000m³ 20,516 17,410 17,345 15,391 13,624
In fiscal 2020, water input for corporate activities was 21,159 thousand
Japan 1,000m³ 12,681 10,376 10,472 9,496 8,474
m³, a 11% decrease compared with the fiscal 2019 level. Water input from
production sites was 20,542,337 m³ ★. North America 1,000m³ 4,028 3,382 3,190 2,746 2,351
★ This figure is subject to assurance by KPMG AZSA Sustainability Co., Ltd. For details, please Europe 1,000m³ 1,767 1,564 1,539 1,389 1,094
see here.
Other 1,000m³ 2,040 2,088 2,143 1,760 1,705
>>> P102
(FY) Quality
Unit 2016 2017 2018 2019 2020 Chemical
oxygen
Total 1,000m³ 29,118 26,197 26,420 23,656 21,159 kg 29,730 26,451 21,149 18,795 14,865
demand (COD)
Japan only
Japan 1,000m³ 15,563 13,115 13,022 11,918 10,797
North America 1,000m³ 5,483 4,905 4,930 4,768 3,888 * Click here for more information on Water Resource Management.
>>> P244
Europe 1,000m³ 2,299 2,155 2,093 1,792 1,373
Other 1,000m³ 5,774 6,023 6,376 5,178 5,101 * Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
THIRD-PARTY ASSURANCE
GRI102-56
[Remarks] Basis of calculation for CO2 emissions, waste generated and ■ Scope 3 emissions figures are estimates subject to varying inherent
water input subject to third-party assurance uncertainties.
■ Waste generated from production sites: Calculated based on Nissan
■ CO2 emissions from production sites: Calculated based on Nissan internal internal standards. The discharged waste is based on data from truck
standards. The energy use data of each site is based on invoices from scales at the sites or data reported by disposal contractors. All discharged
suppliers, which are multiplied by a CO2 emissions coefficient publicly waste within the sites concerned is targeted. However, materials recycled
available for each production site. in-house, used in reproduction (reused by Nissan) or recycled (as salable,
■ CO2 emissions from purchased goods & services: Calculated by valuable materials) are not categorized as generated waste.
multiplying the amount of CO2 emissions per vehicle by the annual global ■ Water input from production sites: Calculated based on Nissan internal
production volume in fiscal 2020, covering raw materials purchased in standards. Water input is the water withdrawal amount according to billing
conjunction with automobile production. meters or company meters installed on site. The water withdrawal amount
CO2 emissions per vehicle are calculated by applying the Database on includes drinking water (tap water) , industrial-use water, underground
GHG Emission Factors (ver.3.0) for Carbon Footprint of Products Pilot water (spring/well water) and rainwater or the like.
Project to the amount of raw material input per typical vehicle as of 2010.
■ CO2 emissions from the use of sold products: Calculated using the
average regional CO2 emissions per vehicle multiplied by the regional
estimated average lifecycle mileage and multiplied by fiscal 2020 sales
volumes. The average CO2 emissions for the use phase (including direct
emissions only) per unit are calculated for each of our main regions
(Japan, U.S., EU and China) and extrapolated from average emissions of
these markets for other markets. The Sustainable Mobility Project (SMP)
model issued by the International Energy Agency was used to determine
estimated average lifecycle mileages.
Environmental Governance year (once during the management review conference) so that Nissan can
decide on needed improvements.
* For more information on our Environmental Governance >>> P052
To confirm that management is functioning properly with respect to
environmental management, we periodically retain third-party organizations
Enhancing Environmental Management Based on to conduct audits. Additionally, to strengthen compliance, we conduct
ISO 14001 internal audits with respect to areas covered by third-party audits as well
as all other environmental activities, prioritizing adherence to government
As of January 2011, the Nissan Global Headquarters and all other main reporting requirements and identifying risks. These third-party and internal
Nissan facilities in Japan have acquired ISO 14001 certification for audit initiatives are aimed at establishing a system capable of detecting
environmental management systems. We have appointed an environmental human error, however small, and pursuing improved operations.
management officer to oversee our environmental activities. Through steady Nissan s production plants outside Japan have also acquired ISO 14001
application of the PDCA (plan, do, check, act) cycle, we are improving our certification. Nissan s policy is to establish environmental management
environmental performance worldwide. The coordinated goals set by the systems in all regions where we operate in accordance with the same
environmental management officer for the Company-wide management standards.
system are cascaded down to the employees working in all facilities through
local offices.
Nissan s Voluntary Operational Standards
Nissan s ISO secretariat oversees companywide efforts, while local offices
in Japan are responsible for activities at each facility and division, and Stricter controls on environment-impacting substances are being
for coordinating the proposals submitted by employees. By engaging in implemented in countries around the world. Examples include the European
discussions at least once a month, the ISO secretariat and local offices ELV Directive, the European Union s Registration, Evaluation, Authorization
confirm progress made toward established goals, to share best practices, and Restriction of Chemicals (REACH) Regulation, which went into effect
to improve management systems, to develop plans for the next fiscal year in June 2007, and Japan s Act on the Evaluation of Chemical Substances
and to communicate requests from local facilities and divisions. The items and Regulation of Their Manufacture. The Japan Automobile Manufacturers
discussed are reported to the environmental management officer twice a Association has launched a voluntary program to help minimize the potential
release of formaldehyde, toluene and other volatile organic compounds Every year, we revise the Restricted Use of Substances standards to reflect
(VOCs)* in vehicle cabins. This program utilizes the VOC guidance value changes in international laws and regulations and to add new substances
established by the Ministry of Health, Labor and Welfare for specific covered by our voluntary internal standards. For the 2017 revision, the
substances in January 2002 to be met for all new models manufactured or members of the Renault-Nissan Alliance implemented shared standards
sold by Nissan in Japan after April 2007. based on a reassessment of select criteria for hazards and risks that go
Nissan is strengthening its management of environment-impacting beyond the level of compliance, strengthening Alliance activities.
substances, adhering to a planned schedule for their reduction and We build and maintain communication and management systems throughout
advancing the use of alternative substances. In 2005, we drew up policies the supply chain. For example, we disclose information to users and submit
regarding the use of substances scientifically recognized as being hazardous REACH reports to the relevant authorities about the vehicles and parts
or carrying high hazard risks, as well as those identified by NGOs as produced in or exported to Europe from Japan and other countries (including
dangerous. In 2007, these policies, which restrict environment-impacting some from the United States). We also comply with Classification, Labeling
substances even more than the domestic laws of the countries where we and Packaging of Substances and Mixtures regulations.
operate, were rolled out globally.
Based on the above-referenced policies, Nissan developed a specific * VOCs: Organic chemicals that readily evaporate and become gaseous in the atmosphere
Nissan Engineering Standard (NES) for the Restricted Use of Substances,
which identifies the chemical substances whose use is either prohibited GRI306-3 GRI307-1
or controlled. The NES is applied in material selection and also in the Sanctions and Government Guidance at Nissan
components and parts used in our vehicles from initial development onward. Production Facilities
For example, four heavy metal compounds (mercury, lead, cadmium and
During fiscal 2020, in relation to the environmental management system,
hexavalent chromium) and the polybrominated diphenyl ether (PBDE) flame
none of Nissan s production facilities received notifications or sanctions from
retardant have been either prohibited or restricted in models (excluding
the government regarding significant violations of environmental laws or
OEM vehicles) launched globally since July 2007. To control VOC use in
regulations.
car interiors, Nissan adopted the voluntary targets of the Japan Automobile
Manufacturers Association as our own standards for global operations, and
we are reviewing and reducing the use of prohibited and controlled chemical Raising Employee Awareness
substances in materials and adhesives for seats, door trim, floor carpet and Nissan s environmental activities are enabled by the knowledge, awareness
other parts. and competency of its employees. Based on ISO 14001 standards, we will
conduct employee education rooted in the Nissan Green Program 2022
(NGP2022) regarding CO2 emission reductions, energy, water consumption employees are evaluated by managers and QC circle secretariats for their
and waste. In addition, education regarding environmental accident potential contribution to environmental improvement, among other factors,
prevention and the management of hazardous materials is provided every after which we may implement those with the highest potential.
year to all employees, including those from affiliated companies working in The knowledge and skills of the frontline employees on CO2 emission
our production facilities. Training programs with quantitative evaluation are reduction, energy management, water conservation and waste and
deployed to improve the skills and knowledge of each employee on how to landfill reduction have been compiled in a best-practices manual and
reduce environmental impact in their activities. The content of these training shared among global facilities. We hold contests in some facilities during
programs is updated every year. officially designated months in Japan to keep employees motivated about
In Japan, we implement a curriculum to educate new employees during participating in environmental activities. These include the Energy Use
orientation and organize seminars for middle managers to deepen their Reduction Idea Contest in February (energy-efficiency month), the Water
understanding of NGP2022 and environmental issues surrounding the auto Usage Reduction Idea Contest in June (environment month) and the Waste
industry. We also hold town hall meetings to promote dialogue between Reduction Idea Contest in October (3R promotion month).
executives and employees. Employees can stay up to date on our latest We also use various methods to reward employees for their contributions to
environmental initiatives through features in the intranet, internal newsletters environmental improvement activities. These activities are included in the
and in-house video broadcasts. Overseas, we share information and provide annual performance goals used at some Japanese and overseas locations.
education to employees through the intranet, videos, events and various This system assesses employees achievement of goals, reflecting this in
other communication approaches suited to each region. performance-related elements of employee bonuses.
Employees are also recognized for environmental improvement through
Employee-Initiated Activities and Evaluation System Nissan prizes presented by the CEO or other executives, awards given by
plant heads and THANKS CARD recognition from managers for excellent
In fiscal 2008, we added environment to the range of kaizen issues
work or achievements.
addressed by quality control (QC) circles. This has created opportunities for
employees to think proactively and propose ideas to improve environmental
aspects of our business. Managers encourage the active participation of
employees by communicating how these activities of QC circles are linked
to the achievement of our midterm business plan. The ideas proposed by
With the Altima and Rogue, for example, improvements in internal LCA Comparison for e-POWER Models
combustion engine efficiency and vehicle weight reduction have led to both
Nissan introduced its new e-POWER powertrain in 2016, marking another
enhanced safety features and lower CO2 emissions.
significant milestone in the electrification strategy with lifecycle emission
improvements.
Lifecycle CO2 Equivalent Emissions (CO2, CH4, N2O, etc.)
Compared to their gasoline-powered counterpart models, the Note
(%) (%)
e-POWER and Serena e-POWER have achieved an 18% and 27% reduction
100 100
in CO2 emissions, respectively. Electrified e-POWER vehicles use a system
80 80 in which a gasoline engine operates only under certain circumstances and is
used to generate electricity.
60 60 As a result, e-POWER vehicles achieve lower exhaust emissions and
better fuel efficiency for driving than conventional gasoline engines. Also,
40 40
since an e-POWER vehicle only requires a small battery (unlike one that
20 20 is 100% electric), emissions from the manufacture of dedicated EV parts
such as batteries can be kept at a level only slightly above that for parts for
0 Previous model: Current model: 0 Previous model: Current model:
Engine displacement Engine displacement Engine displacement Engine displacement conventional vehicles.
1.6 liters, 2WD, 5MT 1.0 liter, 2WD, 6MT 2.5 liters, 2WD, CVT 1.5 liter, 2WD, CVT
There is future potential for further reductions in CO2 emissions through
Juke*1 Rogue (X-Trail)*2
■ Production & logistics ■ Fuel & electricity production ■ Usage ■ Maintenance ■ ELV additional weight reductions and the optimization of e-POWER energy
*1
Production in EU, 150,000 km driven in EU (basis for comparison). management.
*2
Production in United States, 120,000 miles driven in United States (basis for comparison).
Lifecycle CO2 Equivalent Emissions (CO2, CH4, N2O, etc.) Lifecycle CO2 Equivalent Emissions (CO2, CH4, N2O, etc.)
(%) (%) (%)
100 100 100
0 Same class e-POWER: 0 Same class e-POWER: 0 Same class Nissan LEAF:
gasoline-powered vehicle: Engine displacement gasoline-powered vehicle: Engine displacement gasoline-powered vehicle: 2WD, drive battery
Engine displacement 1.2 liters, 2WD Engine displacement 1.2 liters, 2WD Engine displacement capacity 40 kWh
1.2 liter, 2WD, CVT 2.0 liters, 2WD, CVT 1.8 liters, 2WD, CVT
Note Serena
■ Production & logistics ■ Fuel & electricity production ■ Usage ■ Maintenance ■ ELV
Production in Japan, 100,000 km driven in Japan (basis for comparison). Lifecycle Improvements Beyond Climate Change
Nissan is expanding the scope of LCAs to include not just greenhouse
LCA Comparison for the Nissan LEAF gases but also a variety of chemicals amid growing societal concerns over
air quality and ocean acidification and eutrophication. Our calculations
Compared to conventional vehicles of the same class in Japan, the Nissan
show that, compared to conventional gasoline engines, the new Serena
LEAF results in approximately 32% lower CO2 emissions during its lifecycle.
e-POWER is significantly more environmentally friendly, achieving 11% and
We are making efforts to reduce CO2 emissions during EV production by
27% emission reductions for all targeted chemical substances and achieving
improving the yield ratio of materials, using more efficient manufacturing
environmental benefits throughout its lifecycle.
processes and increasing the use of recycled materials.
We are also continuing to pursue technology development for electric
powertrains, power savings on ancillary devices and the use of renewable
energy to reduce CO2 emissions over the entire lifecycle of EVs.
Also, at the end-of-life stage, used batteries can be utilized for energy
storage in various ways, contributing to reduced CO2 emissions in society.
GRI308-1 GRI308-2
80%
As part of NGP2022, we are working to improve suppliers environmental
NMVOC 60%
73%
CH4 performance via the following three initiatives:
81%
40%
86% •We encourage all our global suppliers to manage parts and materials with
20%
a shared environmental philosophy in alignment with the Nissan Green
0%
Purchasing Guidelines. These guidelines are based on The Renault-Nissan
89% 84%
Purchasing Way and the Renault-Nissan Supplier CSR Guidelines and
SO2 N2O provide detailed information regarding environmental matters. In August
83%
2018, based on NGP2022, we revised the content of the guidelines,
adding requests that suppliers undertake their own environmental
NOx
activities. Additionally, in May 2019, in order to strengthen management of
Conventional environment-impacting substances, we added requirements dealing with
e-POWER
supplier self-diagnosis of environment-impacting substance management
Production in Japan, 100,000 km driven in Japan.
and related topics, and asked all suppliers to follow them.
•We also participate in the supply-chain program of CDP (previously known
as the Carbon Disclosure Project), an international nonprofit, through
which we request information on climate change and water from suppliers
and conduct comprehensive performance reviews. During fiscal 2020, we
asked our large contract suppliers to take part in the supply-chain program
to provide responses on their environmental activities. 85% of them
participated in the CDP program on climate change data and 81% in the
CDP program on water security. Based on the results from these surveys,
we engaged with a number of suppliers in order to incentivize work on the
ongoing improvement of their environmental initiatives.
•We are promoting THANKS (Trusty and Harmonious Alliance Network
Kaizen activity with Suppliers) activities, a joint improvement program Working with Future Generations
that emphasizes trust and cooperation with suppliers. Regarding energy
Today s youths are the future leaders of our society. We are working to share
use (electricity and gas) and CO2 emission reduction in particular, we
information on environmental issues with the younger generation, and to
are taking the lead in cooperating with our main suppliers as part of the
raise awareness among tomorrow s leaders.
energy-efficient THANKS activities, based on the initiatives of our internal
We have been conducting environmental programs for students in school
production facilities.
visits in Japan since 2008 in which more than 100,000 students had
participated as of March 2020. In NGP2022, we will further expand the
Working with Consolidated Production Companies program in Japan and in other countries.
We encourage our consolidated production companies in a variety of
markets to acquire ISO 14001 certification and to undertake other Key Activities in NGP2022
environmental initiatives based on their respective policies. Meetings with
Youth education programs, such as Nissan Waku-Waku Eco School, an
major consolidated production companies in Japan are held to exchange
interactive program delivered by Nissan employees to schoolchildren, will be
views on cooperation toward the goals outlined in NGP2022. The meetings
expanded globally to:
lead to a deeper shared understanding of the details of NGP2022 and the
• Share knowledge of global environmental issues
initiatives undertaken by each company.
• Introduce our environmental initiatives,
such as the Nissan LEAF electric vehicle
Working with Dealerships and our other green technologies
Our dealerships in Japan have introduced an original approach to Through environmental education, the
environmental management based on ISO 14001 certification called the program encourages participants to adopt
Nissan Green Shop certification system. This program is managed through eco-friendly activities in their daily lives.
internal audits conducted by the dealerships every six months, in addition to
annual reviews and certification renewal audits carried out every three years
by Nissan Motor Co., Ltd. (NML). As of the end of March 2020, the system
has certified approximately 2,700 dealerships of 153 dealers, including parts
dealers, as Nissan Green Shops.
*1 Developed by the World Resources Institute in cooperation with the World Business Council
for Sustainable Development and Meridian Institute, based on the UN Millennium Ecosystem
Assessment.
*2 Click here for more information on Ecosystem Services and the Automotive Sector."
https://www.nissan-global.com/EN/DOCUMENT/PDF/ENVIRONMENT/SOCIAL/ecosystem_
services_and_the_automotive_sector.pdf
* For more information on how we are strengthening our business foundation to address
environmental issues.
>>> P246
Social
Social Policies and Philosophy …………… 115 Supply Chain Management ………………… 157
Human Rights…………………………………… 117 Human Resource Development …………… 165
Diversity and Inclusion………………………… 122 Labor Practices ………………………………… 170
Traffic Safety …………………………………… 136 Employees' Health and Safety ……………… 178
Product Safety and Quality ………………… 147 Community Engagement …………………… 186
Nissan s business activities are supported by various stakeholders. As well product reaches our customers.
as respecting the rights of all stakeholders, as a global company we conduct With respect to Employees, we are expanding opportunities for our
our business activities with a constant awareness of society s needs and employees to learn so that they can each achieve their maximum potential.
social responsibility in order to contribute to the sustainable development of We aim to make continuous learning a part of our corporate culture to
society. encourage talent development and achieve sound labor practices and thus
Through an assessment of various business risks and opportunities, we have create a dynamic work environment where the health and safety of our staff
set six key areas in the Social dimension as part of Nissan Sustainability is a top priority.
2022, and we are conducting related initiatives in these areas. The six areas Furthermore, Nissan recognizes local communities are an essential part
are Traffic Safety, Diversity and Inclusion, Quality, Supply Chain, Employees, of its business in every region, and is working to promote Community
and Community Engagement. Engagement around the world in three strategic areas: environment, traffic
In Traffic Safety, we are promoting development and implementation of safety, and diversity.
driver assistance technology and other traffic safety technologies to achieve For this Sustainability Report, activities within these six areas common to
our ultimate goal of virtually zero fatalities involving our vehicles. Regarding human rights and activities within the areas themselves were selected to
Diversity and Inclusion, we are proactively hiring more diverse talent with be reported on in nine themes, based on an assessment of their potential
different backgrounds to embrace gender and national diversity as a business impact as well as the level of interest from stakeholders.
strength for the organization. We also aim to be a truly inclusive company so
that employees can demonstrate their potential to the fullest.
Quality is fundamental to Nissan s activities. Rooting the basis of all of
our activities to the practice of listening to each one of our customers, we
are making sure that employees are aware at all levels of the organization
regarding the importance of quality improvement. We are strengthening
our sustainability initiatives in all phases of our Supply Chain, from the
procurement of raw materials to manufacturing, distribution, sales, and
aftersales service, covering all the activities involved until the finished
HUMAN RIGHTS
GRI102-16 GRI103-1
* Click here to download the Nissan Human Rights Policy Statement (revised version).
https://www.nissan-global.com/COMMON/DOCS/CSR/LIBRARY/nissan_human_rights_
policy_e.pdf
Extremely
human rights. After identifying actual or potential risks related to human assessment at Nissan South
Supplier
labor
conditions
rights that we might have inadvertently caused or contributed to cases of
among our industry peers in signing the UN Global Compact, accepting the ASEAN area, conducting such
reporting obligations that we continue to fulfill today. Regarding suppliers, reviews at Nissan Motor Thailand Low Potential Impact Caused by Nissan High
in 2010 we published the Renault-Nissan CSR Guidelines for Suppliers (NMT) and group companies
(revised in 2015) clarifying our respect for human rights and commitment to (Nissan Powertrain (Thailand) Co., Ltd. and SNN Tools & Dies Co., Ltd.).
eliminating forced and child labor and sharing our sustainability policies. We formulated action plans to remediate items requiring improvement
In 2017, referencing the UN Guiding Principles on Business and Human identified in the assessments and are improving them on an ongoing basis
Rights (UNGPs), we formulated and issued the Nissan Human Rights Policy by executing on those plans.
Statement (revised in 2021). This policy makes it clear that, we respect We also work to build awareness of human rights among employees and
the human rights of all our stakeholders and require our employees to act conduct several e-learning seminars, for example, Global Code of Conduct
according to the highest ethical standards. and Unconscious Bias . Unconscious Bias e-learning is for all indirect
In June 2018, we launched our new sustainability strategy, Nissan employees and has been completed by 16,402 people cumulatively. In
Sustainability 2022, specifying the main goals through fiscal 2022 for the addition, approximately 550 people have taken part in our LGBT seminars,
aspects of Environmental, Social and Governance. For the Social aspect, the held annually since fiscal 2014. Since fiscal 2016, all senior managers
strategy also reiterates the importance of respecting all stakeholders rights. have been required to take an e-learning program about LGBT issues. In
In 2018, we cooperated with Business for Social Responsibility (BSR), fiscal 2020 the content of the e-learning program was updated and made
a US organization promoting sustainability to implement a human rights mandatory training for managers and staff. We also have proactive initiatives
assessment, allowing us to identify four key areas of potential risk to support LGBT staff.*1
related to human rights, namely supplier labor conditions, employee labor
an aging population and urbanization. We believe that for employees to work A culture without discrimination or prejudice,
in a worry-free, self-initiated manner, they need to be able to pursue their where you can demonstrate your uniqueness to the fullest
GRI103-1 GRI103-2
Respect for Human Rights and Equal Opportunity Diversity and Inclusion Management
We have established the Global Code of Conduct*, which describes how In order to promote diversity and inclusion across Nissan s global operations,
employees should act and applies to all Nissan Group companies worldwide. policies are set by a committee of executives representing company
Nissan has mandated that all employees respect one another s human divisions. Dedicated organizations then work on local initiatives needed for
rights, and that discrimination or bullying on the grounds of race, nationality, their implementation. We aim to be a truly inclusive company with a diverse
gender, religion, disability, age, place of origin, gender identity, sexual workforce, in which individual employees can demonstrate their potential to
orientation or other reasons is unacceptable. There are rules in place the fullest. We promote diversity and inclusion by sharing the global common
to prevent any passive acceptance of an environment in which such direction.
discrimination occurs. At the same time, we respect the diversity of our
employees, work to maximize the performance of each individual and actively
strive to create an environment in which teams can come together and work
toward ambitious goals.
Diversity and Inclusion: Decision-Making and Action- Diversity and Inclusion Promotion: Actions
Driving Bodies
We have set up the Global Diversity Steering Committee (Global DSC), which Nissan Diversity & Inclusion Mission
consists of executives from its different divisions and makes decisions on Foster a diverse and inclusive environment
where we value and respect employees
global diversity and inclusion policies and initiatives. The implementation of to drive innovation in automotive products and services
these in various geographical areas is spearheaded by Regional Diversity that enrich people’s lives
Steering Committees (Regional DSCs). In Japan, we have set up the
Diversity Development Office, which helps put diversity and inclusion policies Life- Academic
Values
into practice. In North America, we established the Americas Diversity style
Gender
Background Culture
Nationality
Office. In other regions, local human resource departments and other bodies Career
Background
LGBT
Race Age
work to promote diversity.
Global DSC
Global key initiatives Diversity & Inclusion
review and discussion
* FY 2020 was operated under the prior regional structure. We will transition to a new regional
structure in FY 2021.
GRI103-3 GRI405-1
Diversity and Inclusion Achievements growth through two-way communication with highly knowledgeable and
experienced senior employees, as well as help in dealing with the issues they
Enabling Diverse Human Resources encounter during their career development and in solving worries and issues
in the workplace.
Female Talent Development: Initiatives and Achievements
As a new initiative for 2020, we held a "Females in Monozukuri : Roundtable
Enablement of women as leaders in projects and organizations is essential Career Discussion" for female employees in monozukuri functions. Female
to providing diverse value to customers. In order to increase female employees who are building their careers in their own ways were invited as
representation through all management levels, Nissan provides trainings to panelists to share their career stories, the challenges of achieving a work-life
ensure that top candidates will be ready to take on greater responsibility. balance in high male-to-female ratio workplaces and how to overcome them,
Support is provided for women s career development in every region where and visions for the future. We also conducted a three-day "Career Seminar
we operate. for females in Monozukuri " to think about their careers and leadership in
As a result of these initiatives, the percentage of women among Nissan each ways.
managers globally has increased from 7% in 2008 to 14.7% in April 2021, Furthermore, we hold "CEO Roundtable" for female leaders to engage in
and women are active at Nissan globally. communication directly with top management about their thoughts and
In Japan, we provide personalized expectations, and "COO Café" as an opportunity for mid-level employees
support for female employees through Managers to exchange opinions with the COO in a casual style. Both events are held
Retention
individual counseling sessions with online and are a means for senior executives to also actively support female
career advisors and female employees Enhancement talent development.
Development
In addition, as an activity in collaboration with the In the car development stage, models like the Nissan Serena minivan
local community, Nissan is participating in "Woman
woman woman woman
released in Japan in August 2016 reflect women s requirements. For
act." for female active participation enhancement in
Kanagawa since May 2015. To enlarge the movement
女性 が、どんどん主役になる。
act. act. act.
example, designers and engineers adopted recommendations for a capless
fuel tank, allowing drivers to refuel the vehicle without dirtying their hands,
女性 が、どんどん主役になる。
of the activity from Kanagawa, together with top and dual back doors that require minimal force to open and allow cargo to be
かながわ女性の活躍応援団
management of the major companies in Kanagawa,
Nissan pledged its commitment to this project and CEO Uchida has been woman act.
loaded even in confined spaces.
We are also promoting human resource and career development initiatives
appointed as a member of the group. for women at our manufacturing sites. In October 2017 the Nissan Group s
Transition in the Ratio of Women in Management Positions woman first female plant manager took up her role at the Oppama Plant in
かながわ女性の活躍応援団
act.
女性 が、どんどん主役になる。
Yokosuka, Kanagawa Prefecture, and other female plant managers have
been appointed since then.
Many female car-life advisors (CAs) are active at our sales companies as well
かながわ女性の活躍応援団
14.7
where Nissan sales staff respond to the various needs of and questions from
10.4 customers. As of end-February 2021, 1,214 female CAs are active across
(8.6% general manager or higher) Japan, accounting for 9.8% of the national total, which has increased from
1,202 at the end of February 2020. Additionally, to enhance the satisfaction
of female customers with after-sales service experiences, female technical
(Year)
advisors (TAs) have been appointed to bridge between customers and dealer
(Global)
Nissan (Japan)
Nissan technicians.
Rather than simply increasing the number of female managers, we create an Cross-cultural Cooperation
environment in which women can participate in all business processes, from A vital part of Nissan s success rests on ensuring that people are welcome
new model development to sales, including those working at affiliate and no matter where they come from, what language they speak, how old they
sales companies. are or what their academic background is. Nissan s top decision makers
include individuals of many different nationalities.
Establishing a Culture of Respect for Diversity and for three consecutive years since 2017. In fiscal 2020, we participated in
Inclusion this event, which was brought online due to COVID-19 pandemic. In fiscal
2016, members of the LGBT community and allies (those supportive of
In order to leverage diversity as a true strength, create greater value, and
LGBT) within the company launched a self-initiated employee network. In
meet the diverse needs of customers, we believe it is important to establish
recognition of these initiatives, the private organization, work with Pride
a culture of diversity and inclusion, where employees with all sorts of
awarded Nissan its most prestigious Gold in PRIDE Index to recognize
differences, not just of gender and nationality but also sexual orientation,
corporate initiatives to support LGBT employees, a first for a Japanese
gender identity, disability, age and career history, acknowledge and accept
automotive company in 2017. In 2020, we received a Gold award for the
each other without discrimination or prejudice.
fourth year in a row.
To further foster a culture of diversity and inclusion, in fiscal 2018 in Japan,
We also provide a workplace where older employees and those with
we introduced an Unconscious Bias e-learning for all indirect employees,
disabilities can fully participate. Necessary training programs are provided
in which employees can learn the influence of the unconscious biases that
for those who have built up their career at other companies so that they can
everyone has as well as techniques to mitigate their effects. In fiscal 2019,
quickly perform to the best of their ability at Nissan.
implemented this initiative in South Americas, we plan to gradually expand
In addition, we hold local diversity-themed events and run diversity training
this initiative across our global sites.
programs for employees all over the world. Employees can also learn about
To enable members of the LGBT community and other employees with
Nissan s vision and initiatives relating to diversity and inclusion via articles on
diverse sexual orientations and gender identities to perform their jobs
the company intranet and e-learning programs.
without experiencing discrimination in the workplace, we are promoting such
initiatives as annual LGBT seminars held since 2014. In fiscal 2020, the
seventh time of the seminar, we invited an LGBT ally (a person supportive
of LGBT) as guest speaker. In addition, we are working to encourage
employee understanding and support through measures such as the
rollout of an updated LGBT e-learning program to all employees. We have
participated in the Tokyo Rainbow Pride , the largest LGBT event in Japan,
Promoting Inclusive Workstyles Initiatives for Employees Balancing Work with Childcare
We strive to create a work environment where every member of a diverse
or Nursing Care
workforce can demonstrate his or her potential to the fullest. For example, Japan s low birthrate and aging population mean that it is important to
a remote work program which allows employees to freely choose to work provide a work environment that supports employees raising children
from outside the office was introduced so that employees can work flexibly or giving nursing care to the elderly. We are building an environment to
according to their individual needs. We are continually improving the help employees who balance work with childcare through both facilities,
program, by expanding the locations to work remotely beyond their homes such as in-house childcare centers, and initiatives, such as seminars and
with superiors' permission, setting 10-minute as a minimum increment, and organizational support. In fiscal 2017 Nissan s first childcare center at plant
removing the upper limit of hours allowed for remote work. At the same time, March Land Oppama was opened at the Oppama Plant. The center s
we are working to create an environment to support productive workstyles opening times are set to fit the plant s shift schedule, thereby helping female
by introducing tools that are convenient for remote work. employees to continue their work at the plant. A group called Escargot has
also been set up by working parents themselves as a forum to exchange
Also, in order to make it easier for staff in different regions to work together, information.
in 2017 we established basic rules for the timing of meetings between sites The number of employees balancing work with the nursing care to the
in different regions. Although in the past global meetings have taken place elderly is expected to increase, and in Japan we have held seminars since
during the middle of the night in some regions, guidelines have now been set fiscal 2015 where employees can learn the basics of nursing care and
in which all participants can join meetings between the local hours of 7 a.m. explore how company policies and local services can help them maintain the
and 8 p.m. By combining this with remote work, we can provide an attractive work-care balance. In fiscal 2017 we launched an external support service
work environment in all regions. to support employees who face difficulties in nursing care. We will continue
to evolve our programs in response to market conditions and employee
feedback, thereby creating an environment in which each employee has
options and can easily work while raising children or caring for family
members. In fiscal 2020, for example, we have reviewed the Family-Support
Leave to allow employees to take leave on an hourly basis.
Creating an Environment Conducive to Work-Life Balance In-house Childcare Centers for Nissan Employees
Expansion to plants
Comprehensive Support for Employees March Land Atsugi March Land Atsugi Axt March Land Minatomirai March Land Oppama
”Seminar for expecting parents” Guidance on offering promotion Hours 7:30 a.m.-10:00 p.m. 8:30 a.m.-6:30 p.m. 8:00 a.m.-8:00 p.m. 5:00 a.m.-7:30 p.m.
before maternity and childcare leave exams before parental leave Established April 2005 October 2012 January 2013 April 2017
”Reinstatement seminar” Seminar for managers with employees
Gives employees opportunities to engaged in childcare *Capacity determined based on facility area.
think about their career paths before Management training on balancing
and after maternity and childcare work and childcare for staff employ-
leave ees engaged in childcare
Nursing care seminars Management training on paternity Support Systems for Childbirth and Childcare (Japan)
leave for staff employees engaged in
childcare Pregnancy Childbirth 1year old 2 3 6 9 12
Diversity management training for 6 wks. 8 wks.
managers before due date after birth
Maternity End of first April
Leave leave 2 years old after child turns 2
Remote work program In-house childcare center (four sites) Childcare support holiday (Family Support Leave):
All employees except those in 1. Supports employees by helping Days off
From pregnancy to child's 6th grade of elementary school; 12 days/year (5 paid, 7 unpaid)
manufacturing processes are eligible. them balance work and childcare
Super-flextime without core time and perform at their best
Short-hour Work Program(for 2. Supports employees' return to Short-hour Short-hour Work Program for childcare:
employees engaged in childcare or work when they wish, rather than Work Program For employees with children through the 6th grade of elementary school; 3 hours/day
nursing care ) when care waiting lists in Japan
Family-Support Leave(special paid allow it
holidays for marriage, childbirth by Lending of personal computers to Childcare centers on company sites
spouse, childcare, nursing care and employees on leave (for intranet and
fertility treatment) email access)
Childcare leave, nursing care leave, MM care room (lactation room) Other Allowance for babysitting
maternity protection leave External nursing care hotline
Accompanying leave (three years
maximum) Remote work program
Re-employment policy
Legally mandated Decided by Nissan For parents of both sexes
Nissan North America partners with many charitable and social causes that
enhance the well-being of the local communities where we live and work.
We invite our employees to serve as volunteers, mentors or advisors, offering
their time, talent and expertise to help nonprofit organizations carry out their Supports members in becoming the parents they
missions. We have a shared commitment to build a better, more sustainable Nissan Alliance of would like to be at major life milestones from the time
Parents children are born until they graduate from college while
world for all of us.
maintaining the career path they desire.
Makes contact with veterans and seeks opportunities
Veterans Business
to support and promote military activities within our
Synergy Team
Nissan community.
Business Synergy
Concept underlying activities Wellness at Work Encourages and supports employees desire to choose
Team (BST)
(W@W) a healthy lifestyle.
To promote individual and collective growth, create
networking opportunities and be a resource for open Women's Business Provides its members with networking, professional
Black Business and inclusive dialogue with employees and all levels Synergy Team development and community involvement opportunities.
Synergy Team of leadership. Membership is targeted to Nissan
employees who identify as Black, African American,
descendants of or allies of.
Increase awareness of the definition and scope of Achievements in Diversity and Inclusion in North America
eNable disabilities; improve disability sensitivity with our
employees, business partners and customers. Acknowledgment of Nissan North Americas commitment and
Serves to be a catalyst for a culture of equality at accomplishments in supporting diversity has come from a broad spectrum
Gay Straight Alliance Nissan that provides a safe, respectful, inclusive and of organizations and media. We appreciate that the marketplace has
at Nissan (GSAN) supportive environment for all LGBT employees, vendor
partners and customers along with their allies. recognized our efforts consistently throughout the years.
Generations In 2020, Nissan Canada (NCI) was selected as a Top 100 Ideal Employer for
Works to transfer the Nissan experience and technical
Business Synergy Interns for the fifth consecutive year. This is Canada s largest and longest-
expertise across all employee generations.
Team running student ranking of companies with participation of more than
Preserves transparency and communicates information 20,000 students from 159 universities. NCI was also certified as a Great
Green Team on company and local community initiatives related to
sustainability and the environment. Place to Work® for the second consecutive year with a 10% increase in the
Conducts Celebrate Humanity activities that contribute overall score. The anonymous survey of employees by Great Places to Work
Interfaith Nissan (iN) to local communities and respects, recognizes, and bases its certification criteria on corporate culture, workplace experience,
accepts all beliefs.
compensation, communication, and employee trust in leadership.
Multicultural Supports diversity and inclusion activities within Nissan
Business Synergy and the local communities that we work and live in. NR Finance Mexico was recognized by HRC Equidad MX as Best LGBT
Team(MBST) MBST is open to everyone who would like to share and Places to Work 2021. Their commitment to diversity is also shown through a
learn from Nissan s vibrant culture. partnership with PrideConnection Mexico.
Initiatives to Promote Diversity and Inclusion in Europe Initiatives to Promote Diversity and Inclusion in Other
In Europe, as part of our efforts to promote gender diversity, we undertake a
Regions:
holistic approach by applying this philosophy in our production and supplier South America:
relationship, processes and management. A program called Way of Working (WoW) has been launched which
The diversity and inclusion activities are focusing on the full employee allows indirect employees to work both from home and from the office.
lifecycle from recruitment to engagement. Moreover we pay special This increases flexibility for employees, promoting work life balance. This
attention on gender, nationality and ability as primary areas to strengthen hybrid model - including Short Friday - will also help employee branding,
understanding of diversity and inclusion in Europe. attracting a more diverse workforce. Besides the communication planned
rolled out, workshops were held to help leaders adapt to this new working
We focus on strengthening the diversity of our pipeline through graduate style, training 301 leaders in the process.
hiring and support female career development through succession plans, Women s Talk is a new program launched on March 8th 2021, the
with special attention in engineering or technical areas. The Thrive female International Women s Day, to create an open space to share experiences
leadership development program took place in fiscal 2019, and a number of among the female employees in Nissan South America. Led by women
e-learning modules were launched to raise awareness on the topic. We are executives from the region, two sessions were held, in Portuguese and in
currently planning for our fiscal 2021 activities. The Nissan Skills Foundation Spanish. They facilitated discussions about relevant topics like Impostor
was established in 2014 at our plant in Sunderland, England, which provides syndrome*, Work-life balance, Career, Positioning, etc. The events
a variety of educational programs for elementary, middle, and high school gathered 250 female employees from all countries within the region,
students. As of January 2021, 65,000 students had participated in career generating a rich exchange of ideas.
development and engineering or STEM events run by the foundation. In Brazil, the Health teams brings in external experts to approach different
Female students accounted for approximately 46% of the participants. We topics related to pregnancy and motherhood to enhance support for
recently held a number of interactive sessions to celebrate International expecting employees.
Women s Day, with a view to appreciate outstanding women and men who
have contributed to the growth of Nissan as diversity and inclusion leader in * Impostor syndrome: Impostor syndrome is when you don t believe in your own abilities and
achievements, and underestimate yourself. You might become overcautious and unmotivated
automotive sector.
due to fear of failure.
Africa, Middle East and India: influence of the unconscious bias that everyone has as well as techniques
Africa, Middle East and India, rolled out a diversity and inclusion strategy to mitigate their effects. Training of Trainers session for all head of
with a focus on seven areas of actions to support the region achieve HR across the region and training session in Saudi Arabia, Egypt and
a much more inclusive work culture, with a focus on gender diversity. Middle East for managers and above was done in fiscal 2020 and to be
These seven areas cover recruitment, career planning, leadership pipeline, expanded across the region.
awareness and training, compensation and benefits, organizational culture For the International Women s Day, global panel on the role of women
and communications. in automotive sector, region wide social media campaign and leadership
The diversity and inclusion strategy is led by the Women at Nissan (W@ voice were delivered.
N) network, a cross functional taskforce of leaders of Africa, Middle As a result of the execution of several initiatives, the percentage of
East and India mandated with delivering on diversity and inclusion, women among managers has been increasing from 4.8% in 2016 to
aiming to deliver on Nissan s diversity and inclusion culture through the 14.8% in 2020.
development of a truly inclusive ecosystem at Nissan Africa, Middle East
and India, allowing women the opportunities to develop, grow and advance China (NCIC and Nissan China JVs):
in their professional careers. In November 2020, Alliance China Academy conducted "Diversity
Each market has a committee tasked with delivering on the mission and and Inclusion Leadership Learning Workshop" which aims to take the
execution of actions and entities under the Africa, Middle East and India overall concept and understanding to improve awareness of diversity
diversity and inclusion strategy, which was approved by the management and inclusion after successfully conducting the workshop of Women in
committee members. Leadership in 2018 and Intergenerational leadership in 2019. Through
the interpretation of the influence of diversity and inclusion on leadership,
W@N also launched several initiatives to help strengthen the culture of organizational atmosphere and engagement, participants understood how
diversity across the region such as the SheShares initiative, a yearlong diversity and inclusion will affect leadership behaviors and then impact
webinar series designed to encourage conversation and debate on issues the overall organizational productivity. 16 HR heads and professionals
related to diversity and inclusion. The initiative brings also internal and from NCIC and Nissan China JVs participated this 16 hours workshop in
external expert speakers to discuss a variety of topics within diversity and Beijing.
inclusion.
Also in fiscal 2020, Nissan Africa, Middle East and India has started
to implement Unconscious bias training for employees to learn the
* Click here for data on the main examples of external recognition of our diversity and inclusion
initiatives to date.
>>> P252
TRAFFIC SAFETY
GRI103-1 GRI103-2
individuals and the driving environment as well. We take a triple-layered Source: Institute for Traffic Accident Source: Fatality Analysis Reporting System Source: STATS19 data, U.K.
approach, targeting vehicles, individuals and society to contribute to the Research and Data Analysis Department for Transport
Major External Safety Ratings (Based on 2020 Assessments) Aiming for Virtually Collision-Free Cars
Regions External Assessments Models Rating Our Safety Shield concept supports the safety of vehicle occupants in
JNCAP*1 Nissan DAYZ 5★ a variety of scenarios from a comprehensive perspective, from accident
Japan
Car Safety Performance 2020 Nissan Kicks 4★ prevention and avoidance to occupant protection.
Nissan LEAF, Nissan LEAF For example, during normal driving or parking, sensors and cameras can
5★
Plus,Murano, Altima, Maxima,
Overall Rating (2021 model year) monitor vehicles and pedestrians that may be difficult for drivers to see;
Sentra,Versa, Rogue Sport
NCAP*2
INFINITI QX80,
4★
this supports drivers and allows them to drive with peace of mind. In times
U.S. Frontier (Crew Cab), TITAN (Crew
Cab), Rogue, Nissan Kicks
Overall Rating (2021 model year) of potential danger, the vehicle can judge in an instant how to help avoid or
Maxima, Altima, Rogue, Murano 2021 Top Safety Pick+ lessen the danger.
IIHS*3
Sentra 2021 Top Safety Pick We have set ourselves the goal of providing optimal mobility worldwide.
China C-NCAP Altima(Chinese name Teana) 5★ We are committed as an automobile manufacturer to swift and widespread
popularization of our safety technologies.
*1 JNCAP: The Japan New Car Assessment Program. An automobile assessment program run
by the Ministry of Land, Infrastructure, Transport and Tourism and the National Agency for
Automotive Safety and Victims Aid (NASVA).
*2 NCAP: The U.S. National Highway Traffic Safety Administration s New Car Assessment
Program.
*3 IIHS: The U.S. Insurance Institute for Highway Safety.
Safety Shield
Intelligent Around View Monitor (with Moving Object Detection the rear of the driver's vehicle, it alerts the presence of this vehicle to the
Function) driver. When the driver has the turn signal indicator on, visual and audible
The system displays a bird's-eye view of the vehicle which shows the vehicle warnings are provided.
and parking space orientation and aids the driver in smooth parking.
The system can also detect moving objects around the vehicle and warn the Intelligent Blind Spot Intervention (I-BSI)
driver of detected objects to help support safe maneuvers when parking or When the system detects a vehicle driving in an adjacent lane approaching
departing from a parking space. the rear of the driver s vehicle - a common blind spot area, it notifies the
driver with an indicator light. If the driver then begins to change lanes, the
Intelligent Rearview Mirror system warns the driver while applying slight braking force to help avoid a
When the switch is turned on, the Intelligent Rearview Mirror shows the view collision with the vehicle in the adjacent lane.
through a rear-mounted camera, helping provide clear rearward visibility.
Any cargo or vehicle occupants inside the vehicle do not impede the mirror s Intelligent Driver Alertness (Erratic Steering Warning)
rearward view. Additionally, the sensitivity of the camera can be increased While driving at a high speed (60kph/37mph or higher), a visual warning in
at night or in other low-light conditions, providing the driver with a clear the meter display and an audible signal urge the driver to take a break when
rearward view in a variety of circumstances. this system detects via the driver s steering activity that driver alertness may
be reduced.
Risk has appeared
Rear Cross Traffic Alert (RCTA)
Lane Departure Warning (LDW) /
This system warns the driver with an audible alert when there is risk of
Intelligent LI (Intelligent Lane Intervention)
collision with a detected vehicle crossing the rearward direction of the
LDW can alert the driver with a warning display in the instrument panel and
reversing vehicle.
an audible alarm if the vehicle is likely to move out of the lane. In addition,
the intelligent LI generates a force to help bring the vehicle back toward the
center of the lane for a short period of time, helping the driver to move the
Crash may occur
vehicle back into the lane. Intelligent Emergency Braking
When the front-mounted camera detects a vehicle or pedestrian ahead and
Blind Spot Warning (BSW) the risk of collision increases, visual warnings appear in the meter display
When the system detects a vehicle driving in an adjacent lane approaching and an audible signal warns the driver to take appropriate action. If the driver
does not reduce speed appropriately, braking is applied to help avoid or Canada, ProPILOT/ ProPILOT Assist is available in the INFINITI QX50,
reduce the severity of a frontal collision. Rogue, Rogue Sports, Altima, and Nissan LEAF. In Europe, it is available
in the Nissan LEAF, Qashqai, X-Trail and Nissan Juke. And in China, it is
Emergency Assist for Pedal Misapplication offered on the Altima, X-Trail, Qashqai and INFINITI QX50. The new Nissan
This technology uses sonar to detect walls and other obstacles in the DAYZ, was the first kei vehicle to offer this feature and its now also offered
direction of travel. For example, when the accelerator pedal is depressed in the Nissan ROOX, and in total, more than 1,110,000 vehicles equipped
too strongly or the system determines that there is a risk of collision, audio with ProPILOT/ ProPILOT Assist have been sold as of the end of March
and visual warnings alert the driver as the system reduces engine or motor 2021. We intend to deploy the technology in 20 models for sale in 20
output and brakes to prevent or reduce the severity of a collision. According markets by the end of fiscal 2023, when the number of ProPILOT/ ProPILOT
to our accident analysis, pedal misapplication is not restricted to parking lots Assist-equipped vehicles sold annually is expected to reach 1.5 million.
and similar spaces but also often occurs on the road. Our latest system can
support the driver in a wider range of situations in that it can detect vehicles From Preventive Safety to Autonomous Driving
and pedestrians with a front-mounted camera installed in the upper portion
We are enhancing our preventive safety technologies to support the four
of the windshield when traveling at speeds of up to 25 km/h.
basic steps in avoiding accidents: sensing, cognition, judgment and action.
Today we are developing autonomous driving technologies as the next step
Dissemination of Advanced Driver Assistance in our approach to driving safety. We believe that autonomous driving could
Technologies: ProPILOT/ ProPILOT Assist help reduce traffic accident - more than 90% of which have human error
ProPILOT/ProPILOT Assist was originally brought to market in 2016. In as a contributing factor - and help realize a society with virtually no traffic
September 2019, ProPILOT2.0/ProPILOT Assist2.0 was equipped as accidents.
standard in the all-new Nissan Skyline hybrid. The technology is highly Autonomous driving vehicles equipped with millimeter-wave radar, laser
acclaimed, winning Best Innovation Award in the 2019-2020 Japan Car of scanners and cameras continually monitor their surroundings in every
the Year awards and the RJC Technology of the Year at the RJC Car of the direction. If they approach other vehicles or objects, artificial intelligence
Year awards. Going forward, the technology will be introduced in a growing selects the appropriate action based on the information stored in its
number of models, including the electric SUV ARIYA. knowledge database. The goal is an autonomous driving vehicle that can
We are progressively deploying ProPILOT/ ProPILOT Assist globally in a correctly assess the situation, make decisions and drive safely even in
wider range of vehicle types. So far, in Japan, has been available in the complex traffic environments, such as crossroads with no traffic lights or
Serena, Nissan LEAF, X-Trail, Nissan Kicks, and Note. In the U.S. and when passing parked vehicles.
GRI103-3 GRI416-1
Nissan implements field-testing of autonomous driving on a global basis. In Nissan s Traffic Safety Activities: Involving
2019 the U.K. Human Drive Project, an autonomous driving vehicle ran for
370km over the wide-ranging and unique driving environment in the U.K.
People
including suburban roads, highways and city streets. To create a better mobility society, it is important for as many people as
In a society facing issues including aging populations and urban congestion, possible to share an understanding of traffic safety, from drivers and vehicle
autonomous driving technologies may one day be able to help reduce traffic occupants to pedestrians. We take part in educational activities to help
accidents, providing peace of mind to drivers and increased mobility to the boost this safety awareness, including measures to improve driving skills and
rapidly growing number of senior citizens. We believe that autonomous a range of other safety promotions.
driving technologies are a major breakthrough offering new mobility value.
We are proactively developing these technologies and working to bring them Initiatives in Japan
to market.
Traffic accidents are statistically more likely to occur during the dusk hours
from 4:00 to 6:00 p.m. As part of the Hello Safety Campaign, Nissan s
Omoiyari Light Promotion urges drivers to turn on their headlights earlier
in the evening. We have been involved in this campaign since 2010 and
promote civic activities with two-way communication to raise public
awareness of traffic safety.
Furthermore, we launched a traffic safety project* in 2018 together with
a research department in Niigata University. One of the outcomes from
these efforts is the Wheel Spinning (Guru-Guru) Exercise , developed in
March 2020, which promotes and encourages safe driving among senior
drivers. Furthermore, in March 2021, in collaboration with Niigata University,
Kitasato University and Sagami Women's University, we established a virtual
laboratory called the Traffic Safety Future Creation Lab.
We are engaged in a wide range of activities with the aim of realizing a
mobile society with zero traffic fatalities, that embraces diversity and leaves
no one behind. We stand by the members of society who are at a social
disadvantage including in the area of transportation, such as small children,
the elderly, foreign visitors and those cut off from public transportation encouraging drivers to turn on
because of depopulation. their headlights.
By urging greater awareness
* Traffic Safety Project of, and action on, safety
ToLiTon (Town, Life and Transportation) Safety Initiative
among corporations, nonprofit
This project was named to promote proposals to town, life, and transportation that are not
bound by past conventions
organizations, car-lovers and
other stakeholders, these
activities have helped our TRY-LIGHT ONLINE forum
Omoiyari Light Promotion Omoiyari Light Promotion steadily
On November 10, designated Day of Good Lighting , we supported people gain broad acceptance among the public.
in nine regions in taking the initiative to encourage drivers to turn on their
headlights before dark. In addition, the TRY-LIGHT ONLINE forum was held Traffic Safety Future Creation Lab
on December, 2020 to promote safety in a fun way befitting the Omoiyari The laboratory will prioritize reducing the number of traffic accidents caused
Light Promotion. Participants in the forum nationwide had discussions by elderly drivers, which has become a major social problem. Previous
including journalists. This event research has shown that driving errors are related to a decline in cognitive
was a great opportunity to promote ability and basic physical functions such as muscle strength and vision.
horizontal connections and further The laboratory will take on the challenges of accurately understanding this
enhance activities. This event was also relationship, tracing these declines back to lifestyle, culture, and community,
streamed, and we received comments and using the results of this research to create traffic safety solutions that
from viewers in support of the will allow elderly drivers to drive safely and in good health for a long time.
movement. Therefore, the researchers who will participate in the laboratory will come
Throughout the year, the Global from a wide range of fields such as biomedical engineering, medicine and
Headquarters Gallery hosts daily hygiene, lifestyle and apparel design, and social design, and we will find
presentations at dusk about the a wide range of partners such as local governments, medical institutions,
Omoiyari Light Promotion during educational institutions, and community development organizations. This
which Nissan s Miss Fairlady PR approach of integrating various fields of expertise, regions, and generations
staff members hold up signboards Nationwide voluntary participation in the campaign known as the "diversified innovational method" is one of the characteristics
to turn on headlights of this laboratory.
GRI103-3 GRI416-1
Researchers are already working on research themes that are currently Society: Working Together with Society
being planned. In addition, the laboratory will work to disseminate the
"Wheel Spinning (Guru-Guru) Exercise" co-developed by Nissan and Niigata We believe we can help create an even safer mobility society by using
University nationwide. information from the traffic environment surrounding vehicles on the road. In
collaboration with a wide range of governmental agencies, local authorities,
and companies, we are participating in various projects aimed at realizing a
safer, more pleasant mobility society for all.
Applying NASA Technology to Develop AI for The town of Namie conducted a field operation test, the "Namie
Autonomous Vehicles Smart Mobility Challenge", using a shuttle service and other means
of transportation using EVs, which are a completely new means of
To realize fully autonomous city driving, we are developing the Seamless
transportation, useful for business and tourism, and also friendly to the
Autonomous Mobility system (SAM). SAM will be able help cars safely
elderly and other "mobility disadvantaged" people. Shrinking access to
navigate unforeseen situations like accidents, road construction and other
public transportation due to depopulation and aging is a common issue in
obstacles. When autonomous decision-making is difficult, a remote operator
Japan's regional cities. By providing
draws up an ideal route to manage the situation and sends it to the vehicle
new mobility services that are safe,
for execution.
secure, and convenient, we will work
to help solve these issues and become
Field Operation Test of Smart city a model case for better community
On February 2, 2021, three local governments and eight companies, development.
including Nissan, signed an "Agreement on Collaboration for Community
Development Using New Mobility in the Hamadori Region of Fukushima
Prefecture".
The purpose of this agreement is to work together with local residents for
community development of the future with dreams and hopes, utilizing the
resources, advanced technologies and know-how of each company, for
the reconstruction from the Great East Japan Earthquake and the future
community development of Namie Town, Futaba Town and Minami-Soma
City. Specifically, the companies will collaborate in the areas of community
revitalization and resilience, as well as the creation of mobility services that
will provide a new means of transportation and low-carbon initiatives through
the use of renewable energy, with the aim of realizing sustainable community
development.
Product Safety and Quality Policies and Quality Policies and Philosophy
Philosophy Quality has many aspects, and we seek to provide high quality at all stages
of the customer experience: how it feels to use the product itself, the way
Product evaluations and automaker brand value are entirely dependent on
customers are treated by sales staff in showrooms, the response if problems
customer perception of quality. In the automotive industry, rapid technical
arise with the product. To achieve this, we pursue effective companywide
innovations are seeing customers demand ever-higher levels of quality in the
cooperation at the cross-functional and cross-regional levels. Based on a
products they purchase. A company can strengthen its brand by consistently
customer focused ethos, Nissan aims to be recognized by customers as a
providing the value customers expect, but failing to meet expectations even
brand offering top-level quality in both products and sales and services.
once makes it harder to maintain a platform for providing new value to those
Vehicle product quality is essential for safe and comfortable long-term use.
customers.
We aim to provide a high level of quality that meets customer expectations
As mobility needs rise worldwide, driven by increased urbanization and
over the entire lifecycle of the product. This includes the perceived quality
structural changes in the global economy, Nissan is fulfilling its mission of
when a customer opens the vehicle s door in the showroom, sits in the seat
offering people everywhere the rich benefits of mobility. At the same time,
and takes a test drive; the initial quality in the first year after purchase; and
we believe that automakers have an important responsibility to always offer
the durability that allows the vehicle to provide many years of use.
customers the kind of quality they expect.
We also conduct initiatives to increase customer satisfaction (CS) regarding
Nissan aims to earn its customers trust by addressing quality as a
sales and service quality. Our aim is to exceed expectations at every
companywide issue. This means providing top-level quality to customers
customer contact point, including dealership visit, purchase, maintenance,
at every stage, from the planning of new vehicles through development,
inspection and repurchase.
manufacturing, logistics and sales to aftersales service.
We listen to customers and incorporate their feedback in every process
throughout the company in our pursuit of CS.
Product Safety and Quality Management Product Safety and Quality Achievements
Ensuring the safety of customers who purchase Nissan cars and Reflecting Customer Feedback in Activities to Enhance
consistently providing the quality they expect are both important parts of Quality
gaining their trust. In order to earn that trust and achieve sustainable growth,
Quality reflects how successfully Nissan interacts with its customers. In
Nissan has set the companywide goal of being recognized by customers
order to provide the value that customers expect and respond rapidly if
as a brand offering top-level quality. We have created systems to promote
they are not satisfied, we listen to all feedback and put what we learn to
quality improvement globally, with top executives taking responsibility for
use in measures to improve quality at every stage, from product design and
ensuring these promotions are successful. All Nissan employees work
development to aftersales service.
together as one to improve quality around the world.
Management Systems for Product Safety and Quality Responding Rapidly to Customer Feedback and Timely
Sharing of Information
To achieve top-level quality, we have assigned a number of Senior Vice
We receive and respond to customer comments and questions worldwide
Presidents, headed by the Chief Quality Officer (CQO), to focus exclusively
through a range of contact points, including dealers, call centers and
on quality issues. A CQO meeting, chaired by the CQO, is held every month
surveys.
and attended by executives representing each division and region. These
Our customer call center in Japan, for example, receives around 200,000
meetings work to promote the swift solution and improvement of issues
comments and questions from customers annually. All catalogs, instruction
related not just to product quality but also to sales and service quality
manuals and similar materials published over the last 50 years have been
experiences before and after purchase.
digitized for easy searching, letting operators address customer concerns as
Additionally, in order to fully implement compliance, we have established
quickly as possible. Operators also have access to a database of frequently
a three-layer monitoring and audit system and are working to strengthen
asked questions and their answers, organized into three segments by vehicle
our audit activities. The first layer consists of each division implementing
models, keywords and categories.
monitoring activities to ensure strict observance of laws and standards.
Opinions and comments received by our customer call center in Japan are
In the second layer, the Conformity Audit Office conducts audits of those
anonymized and shared companywide on the intranet, where employees can
efforts to observe laws and standards. And in the third layer, the Internal
access and view them at any time. Information is also promptly sent by email
Audit Office conducts risk-based audits in accordance with annual plans.
to executives and senior managers.
Employees who buy Nissan vehicles are also customers and important Adopting a Customer Perspective
stakeholders. The Quality Listening Box on our intranet lets employees
We believe all employees must have a customer-centric perspective and are
actively contribute information to raise the quality of products and services.
implementing a variety of activities, including companywide training to foster
this mindset and efforts to provide opportunities to experience customer
feedback on a daily basis.
Incorporating Customer Feedback into Products and Since 2003, we have also held Nissan Quality Forums for executives,
Services employees and suppliers. These annual forums use information displays,
We have implemented a system for reflecting customer feedback in our video presentations and actual vehicles and parts to showcase our latest
products and services. Reliable information sharing ensures that this quality results, customer feedback and activities aimed at meeting targets.
feedback is incorporated in the work of all functions, including product The forums are organized cross-functionally by all divisions from R&D to
planning, R&D, manufacturing and sales. service. In recent years experiential events that lead to actions being taken
Product quality is about more than just a lack of mechanical faults―it have been organized in order to raise all employees focus on customers and
includes any factors that could lead customers to feel dissatisfied. We see the importance of quality and to help them think and act from the customer's
these factors as issues requiring action and strive to improve quality across perspective. They are held globally in Japan, North America, Europe, China,
all areas. Southeast Asia and other regions.
The value that customers expect from products varies according to their
region, age, and personal tastes and can also be affected by market factors,
such as product diffusion levels or even climate.
Although we have basic specifications for global design, we fine-tune these
to meet regional needs. The Chief Quality Engineer (CQE) performs this role,
participating in the vehicle manufacturing process from the product planning
stage in order to reduce customer dissatisfaction and defects. We glean
customer perspectives from market information and employee monitors and
prioritize our response to these from the planning and development stages
for both products and services.
Producing Products of Consistent Quality Worldwide Implementing Quality Tests Envisioning a Myriad of Situations
We have adopted the 4G Strategies to produce high-quality products Each of our production cars and development models is evaluated using
globally. These strategies let us quickly create optimum production a system called AVES* to monitor quality on a daily basis. Feedback from
structures for providing consistently high-quality products to customers customers is incorporated in standardized evaluation criteria, which are
around the world. used to train quality assessment specialists. Only these company-certified
experts, known as AVES Masters, can perform our strict daily assessments.
Nissan s 4G Strategies The assessment process evaluates the vehicle s interior and exterior and
tests it while it is in operation, focusing on whether it meets quality standards
Global Production Global Professional
Engineering Center (GPEC) Development Center (GPDC) defined in terms of customer requirements.
During the running tests, carried out on actual roads, assessors check the
The GPEC develops optimized The GPDC trains logistics
production processes through focused specialists to work at vehicle in areas including unexpected noise, vibration, stability of handling
trials and analysis of new vehicles. As manufacturing bases. Training and the functionality of its various advanced systems.
well as dramatically improving quality includes parts packaging design,
in the vehicle production preparation packaging testing and evaluation Final responsibility for overall quality is the responsibility of the CQE, who
stage, it strives to establish global methods, CAD and optimum envisages different use scenarios for Nissan vehicles and carries out
quality consistency by spreading high logistics cost management to
standards to manufacturing plants in maintain high quality.
stringent quality checks accordingly.
and outside Japan.
* AVES stands for Alliance Vehicle Evaluation Standard. AVES is a quality evaluation system
used across the Renault-Nissan-Mitsubishi alliance, in which specially trained experts assess
Global Launching Expert
Global Training Center (GTC) vehicles using more than 300 quality assessment criteria established from the customer s
(GLE)
perspective.
Manufacturing quality and productivity The GLE aims to develop talent
depend greatly on the skills of that can support resolving issues
individual workers. To raise these skills
to a competitive level in our plants
related to monozukuri during the Activities to Improve Market Quality
new vehicle launch phase.
worldwide, the GTC runs classroom Evaluations and advice from
lectures and skills training activities Swiftly Improving Quality in Local Markets
GLE core members and support
based on the Alliance Production Way We are strengthening direct communication with sales companies and
from GLE registered members
(APW). Graduates of Master Trainer
help us meet QCT (quality, cost, customers to promptly identify and respond to customer dissatisfaction
programs take part in training programs
for local staff in regional training time) targets on every new
vehicle launch. and defects. Our TCSX (Total Customer Satisfaction Function Division)
centers, efficiently passing their skills
on to others. addresses customer dissatisfaction and quality issues based on information
from sales companies and the customer call center. It shares information
with the R&D and manufacturing divisions to investigate the causes and Our FQCs conduct market quality research and analysis in five phases.
come up with countermeasures. These countermeasures are incorporated in First, they recall problem products from the market to clarify the facts
production models on the market. In this way, we seek permanent solutions and conduct detailed interviews to replicate the defects (Phase 1). Next,
to prevent outflow of quality issues. they bring suppliers together with our R&D and manufacturing divisions
The global expansion of our corporate activities has increased our potential to share information, decide on areas for further investigation and assign
exposure to customer dissatisfaction and quality issues in more regions responsibilities (Phase 2). Based on the findings of these detailed studies,
around the world. In response, we have established Field Quality Centers staff members gather again to scientifically pinpoint the cause of the
(FQCs) with the goal of promptly gaining an understanding of regional problem and decide on specific countermeasures (Phase 3). These
quality issues and analyzing their causes locally. There are now 18 FQCs in measures are incorporated in future R&D and manufacturing activities
Japan, the U.S., Europe, China, Mexico, Brazil, South Africa, India, Australia, and new management structures are put in place to prevent recurrence of
Thailand, Malaysia and other locations. reliability issues or incidents (Phases 4 and 5).
offer support for suppliers efforts to meet the quality control standards we quality and market quality as well as the SHC*3 supplier audit to check their
require. management system. This ensures that suppliers maintain their systems for
In addition to these activities, we have prepared checklists based on consistently delivering high-quality components and conduct new initiatives
successful resolution of past issues and work not only with direct suppliers to further improve quality. We are implementing initiatives to ensure quality in
but also with tier-2 suppliers to implement quality improvement measures. response to changes in the environment, such as remote checks from fiscal
2020.
Supplier Inspections and Training for Improving Product Safety and
Quality *1 ANPQP stands for Alliance New Product Quality Procedure. We created the ANPQP based
on IATF16949, a standard for automotive sector quality management systems published by
To ensure product safety, we work together with suppliers and conduct
the International Automotive Task Force (IATF), in order to establish supplier quality assurance
inspections for products as well as components. standards.
Each component from our suppliers represents the end-product of a Click here for more information on ANPQP.
complex manufacturing process that includes planning and development https://www.nissan-global.com/EN/QUALITY/PRODUCTS/GLOBAL_SP/GUARANTEE/
*2 ASES stands for Alliance Supplier Evaluation Standard. The ASES is used to evaluate if a
validation, turning design blueprints into prototypes, performance testing
vendor qualifies to become a suitable supplier. Based on 240 criteria at five stages, potential
and, finally, mass production. We have created a system called ANPQP*1 vendors are ranked A, B, C or D. We then form business relationships with the top-ranked
for regulating the necessary quality assurance across this entire series of industry suppliers.
activities. The ANPQP requires tests to be carried out on every component *3 SHC stands for Supplier Health Check. The SHC is our unique system for checking our
suppliers quality management systems and how they are actually being implemented.
delivered by suppliers to confirm their high quality.
To determine whether new suppliers are able to carry out these tests, we
developed the ASES system.*2 The ASES contains 240 evaluation criteria
to determine if a component is defective and analyze the systems in place
to prevent problems occurring. The ASES is applied on-site, at the supplier s
factory. New suppliers undergo ANPQP training and are certified as trainers
themselves after they reach a specified level. They then conduct training
on the supplier s premises and build a system for supplying precision-built
components.
For all Nissan suppliers, we are implementing a Supplier Score Card
containing an assessment of diagnostic measurements like delivered
Purchasing Way,* outlining the values and processes the Alliance sees as Processes from Supplier Selection to Mass Production
important when doing business. This booklet has been shared with tier-1
Design
Renault and Nissan suppliers since 2006. In Japan, we also adhere to the Choice of Selection of Prototype production Mass
proper trading guidelines issued by the Ministry of Economy, Trade and supplier Sourcing suppliers Evaluation for mass production
candidates production
Industry for the automotive industry.
Performance monitoring
Supply Chain Management Policies and 2. Safety and Quality: Ensuring the safety and quality of products and
services, etc.
Philosophy 3. Human Rights and Labor: Prohibition of child labor and forced labor,
Promoting Widespread Permeation through the Renault- complying with working hours and remuneration laws, etc.
Nissan CSR Guidelines for Suppliers 4. Environment: Environmental management, reducing greenhouse
gas emission and industrial waste volumes, and managing chemical
To effectively implement sustainability practices worldwide, Renault and substances, etc.
Nissan revised the Renault-Nissan CSR Guidelines for Suppliers* in 5. Information Disclosure: Open and impartial communication with
December 2015. Renault and Nissan distributed the revised guidelines to all stakeholders, etc.
their suppliers and have also asked suppliers to share the revised guidelines In addition, suppliers are requested to undergo assessments by third parties.
with their own business partners to ensure they permeate throughout the The guidelines mandate that suppliers comply with laws and regulations.
supply chain. Renault and Nissan drew up the first edition of the guidelines If suppliers are found to be in a state of non-compliance, the guidelines
for distribution in 2010 with reference to the CSR guidelines of the Japan prescribe required responses, such as filing a report immediately, conducting
Automobile Manufacturers Association, Inc. an investigation and formulating corrective measures. In the case of a non-
Key revisions and clarifications in the 2015 edition included, as a response compliance incident, we will take firm action based on our regulations and
to new laws and ordinances: (1) updating the procurement policy to include do everything necessary to prevent a recurrence. In fiscal 2020 no human
responsible mineral procurement and the elimination of antisocial forces rights violations, such as discrimination, occurred, and no supplier was found
based on new Japanese governmental guidelines and regulations; (2) to be at serious risk of forced labor or child labor.
requiring a shared commitment to sustainability activities with suppliers
at the time the guidelines are distributed and (3) beginning third-party * Click here to download the Renault-Nissan CSR Guidelines for Suppliers.
assessment of supplier sustainability activities as an Alliance initiative from https://www.nissan-global.com/EN/DOCUMENT/PDF/SR/CSR_Alliance_Guidelines.pdf
guidelines since then. After Nissan and Renault integrated their technical water usage, waste production and other data related to our burden on
standards for management of chemical substances in fiscal 2016, a revised the environment. To further enhance our activities in this area, in fiscal
version of the guidelines were published in January 2017. Furthermore, 2014 we adopted the supply chain program run by CDP, an international
in August 2018, based on the midterm environmental action plan, Nissan environmental NPO that manages a global system for disclosing
Green Program 2022 (NGP2022),*1 we revised the content of the corporations environmental impact and strategies. In fiscal 2020, based on
guidelines, adding requests that suppliers undertake their own environmental these surveys, we continued encouraging some suppliers to improve their
activities. Additionally, in May 2019, in order to strengthen management of environmental activities.
environment-impacting substances, we added requirements dealing with *1 Click here for more information on NGP2022.
supplier self-diagnosis of environment-impacting substance management https://www.nissan-global.com/EN/ENVIRONMENT/GREENPROGRAM/FRAMEWORK/
and related topics, which all suppliers are asked to follow.*2 *2 Click here to download the revised version of the Nissan Green Purchasing Guidelines.
https://www.nissan-global.com/EN/DOCUMENT/PDF/SR/Nissan_Green_Purchasing_
The Nissan Green Purchasing Guidelines are part of the detailed explanation
Guildeline_2021_e.pdf
in the environment-related section of the Renault-Nissan CSR Guidelines for *3. The European Union (EU) s Registration, Evaluation, Authorization and Restriction of
Suppliers. Chemicals (REACH) Regulation and European Reusability/Recyclability/Recoverability
Environmental activities undertaken with suppliers involve the core (RRR) Directive, etc.
Supply Chain Management confirmation. When results do not meet Alliance standards, suppliers
are asked to draw up plans for improvement. We then monitor their
Nissan has been always working to improve its supply chain through implementation. In fiscal 2020, we held a seminar for suppliers, where
activities including third-party assessment of suppliers sustainability a rating organization spoke to them directly how to answer assessment
activities and sustainability training for workers in its purchasing department. questions and formulate improvement plans. By now, more than 90% of
We have also instituted an awards system to recognize suppliers whose Nissan's purchase demands are covered by a third party assessment.
performance is outstanding. This awards system aims to encourage We also conduct sustainability training in our purchasing department to
suppliers in the global supply chain to embrace Nissan s management ensure that employees conduct checks of suppliers sustainability activities
approach, which balances the economic activities of quality, cost reduction in their daily work.
and technological development with social responsibility and environmental If there are issues with the supply of parts and materials, they may
concern. lead to problems not only for Nissan s production but also supply chain
Working with Suppliers in Strengthening Our Business Foundations to Address Environmental
as a whole. We therefore position the following measures as part of
Issues
>>> P110 sustainability activities and implement: (1) confirming supply risks
Product Safety and Quality Achievements with Suppliers under normal circumstances; (2) following up annually on quality, cost,
>>> P154 delivery, development, management, sustainability, and risk (QCDDMSR)
performance and (3) working with suppliers to craft response plans for
Evaluation, Monitoring, and Auditing of Suppliers' natural disasters to ensure production continuity or early restoration of
Sustainability Practices capacity.
Nissan has been confirming suppliers acceptance of the Renault-Nissan We monitor compliance from the perspective of supplier management,
CSR Guidelines for Suppliers and check their environmental management constantly assessing the situation at each supplier based on a range of
systems and their willingness to advance environmental activities with factors. When high risk is identified, we work with the supplier to rapidly draft
us at the time of supplier selection. Among newly selected suppliers in and implement countermeasures.
fiscal 2020, 100% of them met both Nissan s social standards and basic In fiscal 2020 there were no suppliers whose compliance was problematic,
environmental principles. and no supplier contract was terminated for such a reason.
In 2016 the Renault-Nissan alliance began third-party assessment of
suppliers sustainability activities to raise standards through mutual
We provide the suppliers we survey with manuals describing how to fill in Management of Cobalt
required forms and what tools to use to collate results. In this way, we work Nissan is aware that not only geopolitical risk but also environmental
to increase understanding of conflict-mineral issues throughout the supply impact and human rights issues related to cobalt mining have been pointed
chain. out. Together with suppliers, Nissan aims to carry out responsible cobalt
In fiscal 2020 we conducted surveys in 10 markets, Japan, the United sourcing.
States, Mexico, Europe, China, Thailand, Taiwan, India, South Africa and Since 2018, Nissan has conducted interviews with its lithium-ion battery
Brazil. No suppliers were found to be using minerals from smelters/refineries suppliers and follows up with them on a regular basis and is identifying its
believed to be connected to armed groups. supply chain. We are enhancing our approach to identifying cobalt smelters/
Going forward, we plan to make our surveys more effective by improving refineries by referencing the OECD Due Diligence Guidance. Any identified
its methodology in conjunction with the member companies of the Japan smelters/refineries will be disclosed on an ongoing basis.
Automobile Manufacturers Association, Inc., and the Japan Auto Parts
Industries Association. We will also continue to seek responses from * Click here for more information on our actions for minerals sourcing.
https://www.nissan-global.com/EN/DOCUMENT/PDF/SR/Minerals_e.pdf
suppliers that did not reply to the survey.
* Click here for more information on our actions for minerals sourcing.
https://www.nissan-global.com/EN/DOCUMENT/PDF/SR/Minerals_e.pdf
* RMI stands for Responsible Minerals Initiative, an organization with member companies and
associations from the information and communications technology and other industries that
works to improve global social and environmental awareness.
enables each individual to learn using their mobile devices under remote Engineering and Technical Skill Training Around the
working conditions. World
To strengthen our efforts to expand our business globally, we must further
Nissan Learning Center
improve the engineering skills of individual employees working across the
In the automobile industry in which technological innovation is rapidly
globe. We offer opportunities for personal growth equally to all employees in
advancing, in order to maintain and develop Japanese manufacturing that
both R&D and manufacturing, whether they work in Japan or elsewhere, to
leads global competition, talents are required who not only understand
help them enhance their capabilities.
advanced vehicle manufacturing and technology but also have management
skills and maturity. We founded Nissan Learning Center with the aim of
Training for Engineers
continuously developing capable leaders to play a central role in monozukuri
We developed a Global Training Program (GTP) and have provided 19000
and pass down our technologies and skills to future generations. This
engineers with fundamental training at R&D sites worldwide since 2012.
is another example of how we offer learning opportunities and promote
Furthermore, in recent years, we have moved forward with plans for more
activities to develop human resources.
advanced and specialized training, including training in the areas of Electric
Nissan Learning Center consists of three organizations: Nissan Technical
Vehicles, Autonomous Driving Technology and Connected Car Services, in
College, Genba Kanri (shop-floor management) School and Engineering
order to develop talent that can lead R&D related to autonomous vehicles
School. It offers a variety of programs aimed at developing engineers and
and connected cars.
technicians who carry forward the Nissan DNA and achieve continuous
success through the implementation of the evolved Nissan Way.
Training for Technicians
In addition, Nissan Learning Center is responding to remote working by
In order to improve the day-to-day management skills of foremen and
offering online technology training including on AI and IoT for approximately
general foremen in all of the plants operated by Nissan, Renault and
10,000 employees.
Mitsubishi around the world, a common production method known as the
Alliance Production Way (APW) has been defined. We are also developing
a shared Alliance framework for APW training, which we aim to implement
worldwide.
Improving Management Quality opportunities to work in management posts or in global functions so that
they can acquire experience needed to become a management member or
We are working to improve the quality of management at the global level. We
a leader. Furthermore, we are in the midst of a period of transformation from
have further emphasized strengthening human resource management within
the era of owning a car to the era of creating new mobility services, such as
the organization by introducing values of the evolved Nissan Way and People
electrification, autonomous driving, car sharing, and connectivity with the
and Collaborative Leadership into the appraisal system. In the introduction
Internet. We are therefore working to develop leaders who can lead new
of the new system, corporate officers and general managers themselves
businesses beyond the boundaries of the conventional automobile business.
acted with strong leadership, holding dialogues and workshops to promote
We are reinforcing our human resources not only through the recruitment
understanding in their respective departments and to communicate the will
of new graduates but also by actively hiring mid-career talent and mid-level
to change. In fiscal 2021 and afterwards, we include the contents related
management candidates from outside the company. In order to effectively
to expected roles in companywide trainings by job level (for new employees,
operate these talent management schemes, meetings dedicated to human
for newly promoted managers, etc.), and continue to promote understanding
resources are regularly held with corporate officers. There, outstanding
of the new appraisal system and encourage employees to take expected
talents are identified, then development plans and succession plans are
actions. In addition, we have revised the existing training program structure
created.
in line with the new Nissan Way and People and Collaborative Leadership,
In addition, corporate officers have opportunities for direct dialogue with
creating an environment where employees can take training that strengthens
future leader candidates and actively participate in discussions on human
relevant skills and leadership.
resource development measures across divisions and regions. These
strategic human resources management systems are also being actively
Training Future Leaders discussed at the regional and departmental levels, with human resources
To continually foster future leaders and specialists who will lead the and systems coordinated across regions under a common global framework.
company, we take a strategic and systematic approach to training, job
rotations and recruitment. Specifically, we identify future business leader
candidates at an early stage and implement various training programs
by clarifying their strengths and development areas according to their
growth stage, including young employees, middle managers, and corporate
officers. Staff rotations beyond divisions and regions are strategically
and systematically implemented to give candidates for future leaders
GRI103-3 GRI404-1
The Nissan Expert Leader System: Passing Down Human Resource Development Achievements
Nissan s Technologies and Expertise
Training Program Achievements at Nissan Motor Co., Ltd.
Helping employees develop specialized skills over the medium to long
term is vital for a company to achieve sustainable growth. The Nissan Performance Indicators for
FY2018 FY2019 FY2020
Training Programs
Expert Leader System is a means of strengthening and fostering further
development of specialized skills in a wide range of technical and Number of learners 241,674 263,240 330,784
nontechnical areas like purchasing and accounting. In fiscal 2021, the
system s 16th year, 45 Expert Leaders and one Fellow are playing an active Total hours of training 482,103 590,696 549,490
role in a total of 85 fields of specialization. The Expert Leaders and Fellows
make use of their specialized knowledge to contribute to Nissan s business Hours per learner 21.5 26.0 24.3
endeavors overall. In addition to sharing their knowledge with others via the
Learner satisfaction (out of 5) over 4.2 over 4.2 over 4.2
corporate intranet and other communication tools, they contribute to the
fostering of the next generation of experts by passing on their expertise in
Investment per employee (¥) 86,000 90,000 83,000
seminars and training courses.
Policies and Philosophy on Respecting the Management That Respects the Rights of
Rights of Workers Workers
Nissan has been a member of the United Nations Global Compact Under the Value Diversity and Provide Equal Opportunity code within the
since 2004, observing its universal principles on human rights, labor, Global Code of Conduct, Nissan requires its employees to respect and value
the environment and anti-corruption. Nissan promotes the management the diversity found among the company s employees, business partners,
of sustainability strategies pursuant to the compact s 10 principles. We customers and communities, while rejecting discrimination and harassment
have expanded and enhanced our wide-ranging activities to ensure that in all forms, regardless of magnitude. Nissan executives and employees
employees basic rights are respected. must respect the human rights of others and may not discriminate against
or harass others based on race, nationality, gender, religion, disability, age,
* For more information on the Nissan Human Rights Policy Statement. place of origin, gender identity, sexual orientation or any other reason; nor
https://www.nissan-global.com/COMMON/DOCS/CSR/LIBRARY/nissan_human_rights_
may they allow such a situation to go unchecked if discovered. We also
policy_e.pdf
>>> P117
work to ensure that all employees, both male and female, can work in an
environment free from sexual and other forms of harassment. In addition,
we have implemented a system called SpeakUp*1, which enables internal
reporting of any suspected breaches of all internal policies, including the
Global Code of Conduct.
Policies and Philosophy on Dialogue with Guidelines for Dialogue with Employees
Employees We established two guiding principles for communication that aim to
encourage higher employee engagement: building trust and increasing
For a company to continue offering new value in the face of rapid changes in
employee motivation. We utilize various communication tools to deepen
the social and business climate, it is essential for its employees to embrace
employees understanding of our business, products and brand, as well as to
the company s corporate purpose as well as its mission and consciously
explain the direction in which we are heading in order to generate employee
work toward realizing them.
confidence in their day-to-day activities and in the future of the company.
Nissan conducts its internal and external communication activities with the
By organizing events and offering opportunities for employees to increase
aim of enhancing and maintaining the company corporate and brand values
their motivation and realize that they are an integral part of the company, we
while at the same time enabling the company to achieve its short- and long-
nurture a sense of pride in our employees, which in turn will encourage them
term business goals. In terms of internal communication, we are delivering a
to contribute to Nissan's sustainable growth.
variety of information to our employees globally to foster a genuine interest
and fondness for the company, which will encourage them to engage in
tackling challenges as well as proactively enhance the value of the company
as ambassadors of Nissan. Enhancing employee engagement
Nissan Pavilion in Yokohama; CEO Uchida interacts with employees and their families in October 2020
We are enhancing coordination among our various departments and with used to promote communication, information sharing and collaboration
executives and actively sharing information that contributes to relationships among employees. WIN has expanded beyond the Nissan Group, and the
of mutual trust and higher employee motivation. audience has now begun to include Nissan s major affiliates as well.
Every new fiscal year starts with the CEO delivering the presidential address, In fiscal 2014 Nissan began issuing Engagement Kits summarizing its
reflecting on the past year s performance and highlighting the direction global operations, business performance and major achievements, and
for the new year. Topics based on employee interest are also broadcasted corporate direction. These kits are distributed to general managers every
through live web conferences called Management Information Exchanges month and are used as communication tools for information sharing. The
(MIEs), which encourage engagement between Executive Committee (EC) general managers receiving this information are responsible for sharing
members and senior managers. it in their respective departments. This is intended to promote workplace
Employee motivation is also raised through participation in new model communication, deepen employee understanding and raise motivation.
announcements and seminars, where employees gain a deeper In addition, in Japan employees are provided with the necessary information
understanding of Nissan s products and learn to convey product features in a timely manner through such means as a printed in-house monthly
and attractiveness to their friends and families more effectively. These have newsletter called Nissan News for employees at Nissan production sites and
been well received, with participants stating that their enhanced knowledge an in-house broadcast program on TV monitors in employee cafeterias and in
of Nissan products has boosted their pride in the company and their work offices.
motivation, and they have been highly effective in developing ambassadors
for Nissan.
Since we introduced a corporate intranet system accessible by all employees
globally called WIN (Workforce Integration @ Nissan), it has been actively
Strengthening Communication Between Executives and Employees who participated in such communication events offered
Employees comments such as I was able to obtain necessary information, top
management made an effort to communicate the facts and I could feel the
In order to achieve a solid recovery and steady growth through the concepts
sincere enthusiasm of top management.
of "RATIONALIZE" and "PRIORITIZE & FOCUS", which are the pillars of
NISSAN NEXT, and to regain Nissan's identity in the new era, it is important
to increase dialogue with employees and have them understand why Nissan
is undertaking structural reform of the business.
In fiscal 2020, in addition to the presidential address and MIEs, we held a
Roundtable, where the CEO directly interacted with employees, and a Town
Hall Meeting, where the CEO delivered a message to global employees.
More than 1,200 employees from around the world participated online in
the first roundtable held for global employees in June. In addition, more than
CEO Town Hall Meeting
7,700 employees worldwide participated in the Town Hall Meeting held in
January at start of the new year.
We also received a number of requests for more opportunities such as
these, and we plan to conduct more roundtables in each region, focusing on
specific audiences to further enhance the dialogue with employees.
CEO Roundtable
Plan
Plan based on
employee feedback
Act Do
Define audience
Implement improvement
and implement
actions based on
communication
survey results
activities
Check
Convey survey results
to executives
burden on workers and make it easier to carry out their work, as well as
ensuring that employees health is a top priority. They have been established
as key tenets in Nissan s companywide Basic Policy of Health and Safety.
Employees Health and Safety Management adjusting our fiscal 2022 target for the accident frequency rate based on a
new calculation method. In the near term, we have set a goal for this fiscal
The work environment relating to employee safety and health is managed year to achieve lower frequency than in the previous year.
uniformly according to a Basic Policy of Safety and Health at all Nissan sites, Many facilities both in Japan and globally have introduced the OHSAS
both in Japan and globally. 18001*2 occupational health and safety management system while at
In Japan, we hold a Central Safety and Health Committee meeting each the same time, compliance with the new standard ISO 45001*3 is also
year chaired by the executive in charge of human resources and attended by progressing at these facilities. These efforts create a strong structure for
management and labor union representatives from Nissan facilities. ensuring the implementation of employee safety and health activities.
Activities over the past year are reviewed in such areas as workplace
safety, fire prevention, mental health, health management and traffic *1 In FY 2020, the group meeting was suspended to prevent the spread of COVID-19 infection.
safety, and then plans are laid out for the following year. The Safety and *2 OHSAS 18001: An internationally recognized standard for occupational safety and health
Health Committee at each facility meets each month, and these meetings management systems. Certification can be obtained from a third-party accrediting body.
*3 ISO 45001: Another internationally recognized standard for occupational safety and health
are attended by labor union representatives. A safety and health officer
management systems that replaces OHSAS 18001.
and a traffic safety officer are assigned at each workplace to ensure the
effectiveness of day-to-day safety activities.
Globally, each facility applies the PDCA (plan, do, check, act) cycle. A
teleconference is held twice a year linking all Nissan facilities worldwide to
share information and discuss key issues. Regional managers for employee
safety and health also meet every other year for a Global Safety Meeting.*1
In the event of an accident, its details and responses are swiftly shared with
facilities around the globe in an effort to prevent the recurrence of similar
accidents.
Nissan has set global medium-term goals for health and safety and is
managing their progress. We are aiming for zero fatalities and are currently
Employees Health and Safety Achievements inviting employees from Nissan facilities around the world to undergo
training on workplace safety.*1 Responsible managers and leaders also
Employee Safety Initiatives received training in SES and F-PES in preparation for the implementation
of these programs at all Nissan facilities worldwide, a process that began in
Global Standardization of Occupational Safety Standards fiscal 2014 and was completed in fiscal 2015.
It is essential to create a workplace that takes into consideration the health Since 2011 we have been systematically carrying out Kiken Yochi Training
and safety of each individual in order for employees to reach their full (KYT) ̶ literally risk-prediction training ̶ at plants in Japan to raise
potential. awareness among individual workers of the risk of accidents and thereby
Nissan has introduced its own safety and fire risk management diagnostic help prevent their occurrence. This training instills an awareness of danger
method to proactively identify potential occupational accident risks in the among workers, thus reducing the risk of their becoming involved in work
workplace environment and take measures to address them to improve accidents. Worker sensitivity is enhanced through repeated training on an
the work environment for employees. Since 2010, we have been globally ongoing basis.
standardizing metrics related to occupational safety, which used to vary We have established standards for reporting on work accidents or outbreaks
among our global sites, and are monitoring the status of workplaces around of fire that occur in any of the production sites, and these standards are
the world every quarter. applied globally. If any serious work accidents such as fatalities, or outbreaks
of fire that may have an impact globally occur, the person in charge where
Creating Safe Workplaces the accident or fire occurred must report without delay to Nissan Motor
Co., Ltd. (NML). NML will dispatch information and measures as well as
Nissan employs its own safety management diagnostic methods, as well instructions to each company site, compiled based on the report. This helps
as a risk-assessment approach to workplace management, to help reduce prevent similar disasters or accidents.
hazards in the work environment and prevent accidents. Two tools developed There were no fatal accidents involving Nissan employees globally in fiscal
internally by Nissan to identify the risks of work accidents are the Safety 2020, as was the case in fiscal 2019. However, in fiscal 2011, 2012 and
Evaluation System (SES) and to identify the risks of fire accidents the Fire- 2013 there was one fatality each year in South Africa, Spain and North
Prevention Evaluation System (F-PES). They call for workplace patrols America, respectively. In fiscal 2016, two fatal accidents occurred ̶ one in
in accordance with established evaluation standards to identify potential North America and the other in India. We investigated these fatal accidents
dangers and fire risks to help reduce incidents. The use of these tools has and have implemented strict countermeasures to prevent such accidents
been effective in achieving these aims. from happening again at any of our plants. We monitor accident frequency
Global initiatives to avoid accidents and create a safe workplace include
rates,*2 and have confirmed rates are generally in line with the automobile Improved Production-Line Environment
industry average. As we are currently transitioning to a more comprehensive
Nissan seeks to fulfill its mission of engaging in human-friendly production
approach to frequency rate aggregation, this report contains only Japan s
by continuously improving the workplace environment at its manufacturing
domestic rather than global rates.
facilities worldwide. At workplaces with high summer temperatures, for
*1 In FY 2020, the practical training was suspended to prevent the spread of COVID-19 infection.
example, the physical burden on employees is heavy and there is the risk
*2 Accident frequency rate: Total injury cases ÷ total working hours × 1 million of suffering from heat stroke. We have installed internal cold-air ducts and
ensured there are set breaks to drink water, particularly in locations with
considerable workloads. Constant improvements are being made to allow
employees to work in a comfortable environment.
Accident Frequency Rate (Japan)
3.0
Countermeasures against COVID-19
We have set global guidelines for COVID-19 countermeasures and
2.5
all global sites are taking consistent countermeasures and promoting
2.0
such countermeasures by sharing information about the situation of
implementation at each site. Our COVID-19 countermeasures are designed
1.5 and implemented under the basic idea of protecting employees and their
families from infection, as well as implementing measures to prevent
1.0
infection and its spread not only within the company but also in society.
0.49
0.35 0.36
0.5
First of all, we are promoting healthy diet, good sleep, and enough exercise
0.0 2018 2019 2020 (FY) for enhancing immunity to prevent infection. As for specific measures, we
are promoting work from home, staggered work hours, providing masks, and
undertaking other initiatives. As part of strict implementation of rules for
commuting to work, employees check their health before leaving home to
work, and if they are not feeling well, they must stay at home. When entering
Nissan premises, a body temperature check, hand disinfection, and mask-
wearing are required. Masks are provided to employees at each site in Japan
and other regions such as North America, Latin America, Europe, Africa, the Employee Health Promotion and Management
Middle East, India, and Asia. In Africa, the Middle East, India, and Mexico, we
distribute "COVID-19 family kits" containing masks, disinfectant, and other Mental and physical health are essential for creating workplaces where
items to support both employees and their families. employees can work with vitality and lead healthy lives with their families
also after retiring from Nissan.
As a countermeasure for areas within the company, social distance is Nissan considers the safety and health of employees to be not only an
maintained in all areas such as office seats and meeting rooms. And if issue for individuals, but also an important issue for Nissan to survive as
distance cannot be maintained, partitions are installed to prevent droplet a company that continues to contribute to society. In the Basic Policy on
infection. In addition, we disinfect shared furniture and meeting rooms before Health and Safety, we make the Health Declaration: "Health and Safety
and after meetings to thoroughly prevent contact infections. In particular, is a core value and the highest priority at Nissan." We are thus working on
company cafeterias are considered to have the highest risk of both droplet Health and Productivity Management, in which we consider the health of
and contact infections, so we are especially focusing on countermeasures at our employees from a management perspective and implement measures
these facilities in all of our sites. strategically and honestly.
NML s Health and Productivity Management
Furthermore, in Japan, as soon as an employee is found to have undergone Work
productivity
PCR testing, the workplace is disinfected and those who have come into Contribution for
close contact with the employee are identified and suggested to stay home society
to prevent the spread of infection within the company and throughout the
Org an iz at io na l C ap a bilit y
Better Improvement of brand Better
individual corporate
community. value & performance
performance performance
When the so-called third wave of the pandemic came, we installed CO2 Vibrant and
Organizational Structure for Health Promotion for health issues for more effective efforts, we believe that single-year
and medium-term plans are both necessary, and we are setting issues by
Nissan's health promotion activities are carried out to promote physical and
integrating issues from annual reviews and medium-term issues based on a
mental health of employees, in cooperation with the Nissan Motor Health
Strategy Map.
Insurance Association (Workplace Health Promotion Center) which has
To promote health activities, the company, industrial doctors, the health
medical professionals, and Safety and Health Department of both head
insurance association, and partner companies hold health management
quarter and each site, and related departments at each site.
meetings to implement a PDCA cycle of issues, measures, implementation,
and progress. In fiscal 2021, the entire company is working together on
Nissan Health Insurance health promotion activities to address health issues that have become
Nissan Motor Co., Ltd. Association apparent during the COVID-19 pandemic.
HR Dept. Executive Coordinate
Chairman
Local HR,
HR Div.
Safety & Health Health
DDO Business
Coordinate Promotion
Diversity Admin Dept. Dept.
Development Office office Work
Sustainability society
Development
O rg an iza t io na l Ca p a b i lit y
Better Improvement of brand Better
individual corporate
Dept. Local Safety & Health Admin. performance
value & performance
performance
I nd iv i du al C ap a b il i t y
Mental Physical
Coordinate
we analyze and predict the risk of disease, then implement health promotion Health check results Data
Stress check results collection/
Excute
activities and individual improvement programs. In order to set measures Actual situation by site Visualize
Workplace culture
・Stress check report
3 level Prevention
the "Four Types of Care" and "Primary, Secondary, and Tertiary Prevention"
improvement
recommended by the Ministry of Health, Labour and Welfare. The program Early Secondary Training/learning ・Workplace consultation
detection & Prevention Stress check ・Consultation
is open to all employees and their family members, including temporary Treatment
Likely to get ill Counseling for superior
employees, and provides access to consultation and counseling.
・Study session
Furthermore, Nissan conducts stress checks and internal questionnaires Disease
Reinstatement
management Tertiary
in parallel. In the area of self-care, we are promoting individual follow-up Reinstatement/ Prevention program
Relapse
interviews with company doctors for high-stress employees and counseling prevention After getting ill
Work rehabilitation
COMMUNITY ENGAGEMENT
GRI102-11 GRI103-1 GRI103-2 GRI203-1
GRI103-2
Community Engagement Management Three Focus Areas for Nissan s Social Contributions Program
Nissan s production sites have expanded globally, increasing the company s Zero Emissions
engagement with various communities through its businesses. Nissan Nissan s environmental philosophy is a Symbiosis of People, Vehicles and
is active in promoting social contribution activities and recognizes that Nature. We actively engage in efforts to reduce the environmental burden
contributing to the development of communities by sharing its own on the planet and prioritize the environment in our social contribution
management resources also enhances the business environment and activities. Central to our approach are educational programs that cultivate
promotes market growth. In such activities, policies are decided at the global a deeper understanding of environmental issues toward achieving a
level and implemented in each region. decarbonized society.
We developed a wide range of activities to meet the needs of regions Since 2017, we have expanded our partnerships with international
centered on the three focus areas of zero emissions, zero fatalities and zero environmental protection organizations. We continued a forest conservation
inequality set forth in the policy revision of 2017. program in Indonesia in collaboration with Conservation International,
an environmental NGO, and supported climate change education and
awareness with the environmental conservation organization WWF Japan
through sponsorship of its environmental awareness campaign called Earth
Company Organization for Community Engagement Hour 2021.
Nissan s corporate social contribution policies are discussed and approved Zero Fatalities
by the Global Sustainability Steering Committee* and shared globally. These In addition to making vehicles safer through autonomous driving technology,
corporate policies provide the basis on which initiatives are implemented we also promote traffic safety through activities to raise the safety
across each country and region. awareness of drivers and pedestrians and to protect the socially vulnerable,
including children and senior citizens.
* Click here for more information on the Global Sustainability Steering Committee.
>>> P033
Zero Emissions Outside Japan, under the banner of the Nissan Skills Foundation, Nissan
Motor Manufacturing (U.K.) in Sunderland runs a wide-ranging series of
School-Visit Programs (Japan, U.K., and China )
educational programs from primary and secondary schools, including Eco
Since 2007, Nissan has put its automobile manufacturing know-how and
School, a six-hour course in which students learn about environmental issues
technologies to work by conducting school-visit programs. The programs
and NMUK s wind power program.
target older elementary school students and are conducted by Nissan
In China, Nissan (China) Investment (NCIC) and three joint venture
employees.
companies offer educational opportunities; the Nissan Dream Classroom, an
One educational program is the Nissan Waku-Waku Eco School,* designed
online education program developed with the assistance of UNESCO China.
to deepen schoolchildren s understanding of global environmental issues
One of the six modules, Eco Classroom, includes environmental learning,
and the initiatives undertaken by Nissan to solve them. Through experiments
understanding how electric motors work and an experiment involving a
with model cars, test rides in the Nissan LEAF and other demonstrations,
model car.
participants experience the latest environmental technology. As well as
teaching participants about environmental issues, the program encourages * Click here for more information on the Nissan Waku-Waku Eco School.
them to reexamine how environmentally friendly their own daily activities can https://www.nissan-global.com/EN/CITIZENSHIP/PROGRAMS/EDUCATION/index.html
be.
This program has been well received, so that the number of Eco School Sponsorship for an Environmental Awareness Campaign of World
classes in Japan has increased. As of the end of March 2021, more than Wide Fund for Nature Japan (WWF Japan)
100,000 children in all have participated in Nissan Waku-Waku Eco School Nissan supported the environmental awareness campaign Earth Hour 2021
since its launch. The program is conducted not only by visiting elementary organized by WWF Japan by sponsoring the event and calling for employees
schools but also by inviting schoolchildren to our Tochigi, Iwaki, Yokohama, worldwide to take action to turn off lights, while Nissan's operating
Oppama and Kyushu Plants. In fiscal 2020, the scale of the program was companies in Japan and overseas participated in the lights-off movement.
reduced from the original plan due to the impact of the COVID-19 pandemic.
We reviewed our past ways of running the events in light of infection
prevention measures and supported the children's learning in various ways,
such as virtually experiencing the latest Nissan technology using web
cams, providing classes on DVD, and conducting online classes via a web
conference system.
Partnership with Conservation International (CI) (Indonesia) These classes were previously delivered face-to-face, but in fiscal 2020 due
In 2017, we began working with the environmental NGO, Conservation to COVID-19 pandemic, classes were offered online, significantly increasing
International (CI), to restore degraded forests around Indonesia s Mount the reach to as many as 200,000 students.
Agung, so that they may continue to provide fresh water to the urban
areas of Bali. This initiative takes a comprehensive approach to improve Zero Fatalities
the environment around rivers and coastal areas by restoring forests in
Hello Safety Campaign to Protect Children (Japan)
mountainous upstream regions, in
Since 1987 we have collected
conjunction with government bodies
donations from employees for the Hello
and local communities.
Safety Campaign, which we launched
In addition, we are working to find
in Japan in 1972 to contribute to the
supplemental sources of income for
promotion of traffic safety awareness
local citizens, such as helping them
campaigns near our business sites.
to create, market and sell sustainable
In addition, donations to help prevent
products derived from locally grown A bee farm at forest being restored to generate
traffic accidents were sent to children Measuring driving characteristics with an
plants. income for local citizens
in the neighborhoods of Nissan actual car
with the aim of realizing a mobile society with zero traffic fatalities, that also focus more on innovation
embraces diversity and leaves no one behind. We stand by the members topics, such as renewable energy.
of society who are at a social disadvantage including in the area of Due to the second wave of
transportation, such as small children, the elderly, foreign visitors and those COVID-19 in Thailand in 2021,
cut off from public transportation because of depopulation. to keep the momentum, Nissan
Thailand initiated online classes
Zero Inequality to help the students maintain
their motivation. These classes
Educational Program in Cooperation with CARE International
provide a DIY video guide to help
(Thailand) A bottle terrarium project as part of the YLD
them present their product via
Since 2017, we have run the Youth Leadership Development Program (YLD) program
Live Commerce, presented by
for students in middle and high schools in Ayutthaya and Rayong provinces
SoftPomz, a successful YouTuber. The students also have a chance to learn
in Thailand. In these classes, held in cooperation with local schools, students
by doing through the workshop after the class.
learn leadership, teamwork and other qualities necessary in community
development, along with science, technology, engineering and mathematics
Partnership with Habitat for Humanity (North America)
(STEM) content. The program also includes occupational skills training in
NNA has been collaborating with the NGO Habitat for Humanity (Habitat)
a micro-business activity, with a focus on supporting female students in
annually since 2005. Habitat, an international aid organization that fosters
particular.
hope by helping people build or improve their homes, has a vision of a world
Since fiscal 2018, the program was expanded to schools in Samut Prakan
where everyone has a decent place to live. The nonprofit works to construct
province, near Nissan Motor Thailand (NMT). Nissan employees play an
homes, revitalize neighborhoods and support families self-reliance in more
important role in the initiative, volunteering to be part of activities and
than 70 countries across the world.
workshops.
In fiscal 2020, employees did not participate in volunteer activities due
Since its launch in 2017, the YLD program has reached more than 1,400
to the COVID-19 pandemic, but will resume this in the future as it is an
students across 10 schools in Ayutthaya, Rayong and Samut Prakarn
important element of the region s social impact.
provinces and inspired more than 60 student projects.
Since the inception of the Nissan Canada Foundation's partnership with
The second phase of collaboration runs from April 2020 to March 2023. In
Habitat in Canada in 2008, more than 1,400 Nissan Canada dealership
this time the YLD program has set a mission to train 1,600 Thai students
and head office employees have spent over 9,000 hours volunteering,
from 16 opportunity expansion schools. With this phase, the program will
contributing to 50 home builds from Halifax to Vancouver. In fiscal 2020, Outreach to Convey the Magic of Monozukuri (Japan and U.K.)
employee volunteer participation was suspended due to the COVID-19 Through activities that are engaging and fun, we deepen young people s
pandemic, but in total, the Nissan Canada Foundation s contribution of understanding of monozukuri , Japan s tradition of craftsmanship and
donations and volunteer hours toward Habitat has exceeded 1 million CAD, manufacturing.
an important milestone for Nissan Canada. In Japan, the magic of monozukuri is shared by Nissan employees through
elementary school-visit programs: the Nissan Monozukuri Caravan and the
Support for Disability Sports at Workplaces (Japan) Nissan Design Waku-Waku Studio*. Some 22,000 children participate in
Since 2000, we have sponsored the Nissan Cup Oppama Championship the programs every year. Although we were not able to visit schools in fiscal
(National Wheelchair Marathon in Yokosuka, Kanagawa Prefecture), co- 2020 due to COVID-19, we are preparing to offer the program via video,
hosting this wheelchair sports competition with local organizations. We and in fiscal 2021 we will conduct both onsite and video classes in tandem.
have supported this event with the aim of increasing the profile of disability The Nissan Monozukuri Caravan also operates in the United Kingdom at the
sports, improving the level of competitors, engaging people in the area and Sunderland Plant. The program runs five days per week during school terms,
building caring communities. Although the 2020 event was postponed due welcoming more than 4,500 primary pupils per year.
to COVID-19 pandemic, we will continue to support disability sports. The Nissan Skills Foundation was established in 2014 in the United
Kingdom. As of December 2020, it has engaged more than 64,000 students
Conducting Wheelchair Maintenance at Workplaces (Japan) from schools across the region through various activities to inspire the
Since 2008, the Nissan Technical Center, where our development divisions engineers and manufacturers of the future. The Skills Foundation now
are based, has been encouraging social contribution activities by all supports three International STEM challenges for school children, VEX IQ
employees under banner, NICE WAVE Activity. In previous years, employees Robotics, FIRST LEGO League and F1 in schools.
have visited a local retirement home to perform wheelchair maintenance as
a volunteer activity. However, in fiscal 2020, we decided to forgo visiting the
facility and bring the wheelchairs to the Technical Center in view of the need
to prevent infections. In addition to ordinary maintenance, we were able to
perform detailed maintenance using tools such as welding equipment that
could not be taken outside the company.
For all of these activities Nissan supports local teams with equipment, Education Support for Children and Youth (China)
resources and knowledge. In 2020, under COVID-19 restrictions, we Since 2013, NCIC has operated the Nissan
launched two large virtual STEM projects: FIRST LEGO League as a virtual Dream Classroom educational program,
event with over 80 primary/secondary schools taking part and VEX IQ which helps elementary pupils. The program
Robotics with 50 schools taking part. We also set a design challenge for has gradually expanded its area of operation
children working at home (aged 11-18) where we asked them to design the and the scope of its classes to include such
car of the future in which children from 25 different schools took part. In the topics as the environment, monozukuri ,
future, we will expand the number of target schools and continue this activity. design, painting, intelligent driving and A scene from an intelligent driving
the basics of automotive culture and class
* Click here for more information on the Nissan Monozukuri Caravan and the Nissan Design engineering. A total of four companies in China began holding these classes
Waku-Waku Studio.
in 2015, expanding in scale each year and actively engaging in educational
https://www.nissan-global.com/EN/CITIZENSHIP/PROGRAMS/EDUCATION/
programs.
NCIC has expanded Nissan Dream Classroom activities toward society.
Through cooperation with Nissan dealerships, Beijing Auto Museum
and local auto shows, the program was offered in various platforms and
benefited over 1,000,000 students by the end of 2020.
In November 2020, we held an intelligent driving classroom. This class
is very popular because it provides children with an easy-to-understand
introduction to the ProPILOT driver assistance technology by operating a
model car that has been programmed. The Nissan Dream Classroom is also
held online and has been implemented in over 700 schools in 15 provinces
in China. This program is highly regarded in China and in November 2020,
it received the "Golden Sail Award for CSR for Automotive Companies
in China", an award set up by China Business Journal, a major economic
newspaper in China, to honor outstanding companies in the automotive
industry that fulfill their corporate social responsibility.
Developing the Next Generation of Scientists and Engineers (U.S.) Onigiri Action helps provide school lunches to children in
In the United States, NNA is investing in the workforce of tomorrow through developing countries in partnership with Nissan Serena
support of STEM initiatives and technical education training programs. Through its branding of the Nissan Serena, Nissan has participated as
We provide financial support to develop STEM programs for students a flagship top sponsor in Onigiri Action , a program run by the nonprofit
in elementary, middle and high schools and to support university STEM organization TABLE FOR TWO International (TABLE FOR TWO). The
programs. organization aims to right the global food imbalance by providing healthy
In Tennessee, where Nissan has two major assembly plants, Nissan and its school lunches to children in developing countries. Onigiri Action is a
employees support the Music City BEST (Boosting Engineering Science and program in which five school lunches are donated to children in Africa and
Technology) Robotics Competition in Nashville. Music City BEST was held Asia each time a picture related to onigiri (rice balls) is posted on social
as a virtual event in fiscal 2020. This was a very unusual year in the history media through the program. Nissan has supported this program since
of BEST to which the organization responded by changing course in April 2018, believing TABLE FOR TWO s philosophy was aligned with Nissan
and developing a different game than the one already planned for the year. Serena s concept of continuing to be a minivan for families that broadens
The resultant game was created to help students consider how micro-robots the potential of children . As an Nissan initiative as a top sponsor of Onigiri-
could be utilized to assist in stopping the spread of diseases by isolating Action related to the Nissan Serena, Nissan donated 10 school lunches
infected cells. The game day was held with each team competing in their for every social media post– double the ordinary amount–and encouraged
classroom environment and referees overseeing the activities at Lipscomb customers visiting Nissan showrooms nationwide to upload photos of
University. themselves enjoying onigiri.
Through these activities, Nissan provided approximately 160,000 school
* BEST: Boosting Engineering Science and Technology lunches in three years (3.55 million meals were provided overall through
Onigiri Action). In 2019, Onigiri Action
received the SDGs Deputy-chief s Award
(by the Minister of Foreign Affairs) at the
Japan SDGs Award in recognition for its
activities.
Activities to Send Medical Aprons with Children's Drawings Attached Online Plant Tours (Japan)
(U.K.) We have been conducting plant tours for people to actually experience the
In the spring of 2020, when the COVID-19 pandemic was spreading around front lines of monozukuri , but due to COVID-19 pandemic, it has become
the world, medical supplies were in short supply in many areas, and people difficult to conduct these tours in the conventional way. In July 2020, we
were not receiving the supplies they needed. At its monozukuri sites around started an online plant tour trial using a video conferencing system in order
the world, Nissan supported the manufacture of medical gowns, face shields to somehow convey monozukuri onsite to children. By moving the tours to
and other medical supplies that were in short supply. an online program, areas that were not open to the public during regular
The Sunderland Plant in the United Kingdom also supported the plant tours can now be viewed through cameras, and elementary schools in
manufacture of medical aprons. At that time, we engaged with local primary distant areas that previously found it difficult to visit our factories can now
children to create rainbow pictures which became the symbol of the NHS participate.
(National Health Service of the U.K.), to
be included together the medical aprons Expanding Contributions to Food Banks (U.S.)
as a gesture of gratitude and support for Due to unemployment and job insecurity caused by the COVID-19 pandemic,
medical professionals. Over 250 drawings it is said that one in six people in the U.S. do not have enough to eat. Nissan
were received and delivered to hospitals North America is extending its fight to curb hunger by doubling its annual
and other medical facilities along with more contributions to local food banks under its
Drawings of rainbows submitted
than 500,000 aprons manufactured at the Nissan Neighbors Program. These donations
by local children
Sunderland Plant. will help purchase more than one million meals
for residents in need.
Foundation Support Activities (U.S., Australia and Brazil) In 2020, the entire program had to be conducted online, but some 21
In the United States, we support many communities through the Nissan projects were launched under three themes: Environment, Intelligent Mobility,
Foundation, which funds educational programs encouraging people to value and Health, and the best projects in each category were selected as winners
the cultural diversity that exists within American society. Established in in January 2021.
1992, the Nissan Foundation has contributed over $12.0 million to more than
150 nonprofit organizations across the country as of the end of March 2021.
In fiscal 2020 the foundation donated $680,000 to 27 U.S. organizations.
Nissan Motor Australia (NMA) supports philanthropic activities through
the Nissan Australia Foundation. Since fiscal 2017 it has supported small
and medium-sized Australian charitable organizations, helping to expand or
continue their activities. Activity was paused during fiscal 2020, due to the
COVID-19 pandemic. NMA has an employee policy, allowing staff to take
volunteer leave each year to contribute to the communities in which they
work and live. These activities were suspended in fiscal 2020 due to the
impact of the COVID-19 pandemic.
Additionally, Nissan Do Brasil Automoveis (NBA) reexamined the activities
of the Instituto Nissan, established in 2013 for philanthropic purposes,
revitalizing and strengthening its programs for encouraging employee
volunteer activity. Instituto Nissan developed a series of programs in fiscal
2019, from environmental education to social engagement and open
innovation, interacting with a variety of stakeholders that support the
organization on its social contribution to a very important region in Rio de
Janeiro, Brazil. As one example, "Inova-san" is an innovation program for
university students to promote the social impact on the local community. As
of January 2021, 1,495 students from 19 universities in Rio de Janeiro State
participated in this program.
Nissan Global Foundation (Japan) Nissan Institute of Japanese Studies, Oxford (U.K.)
The Nissan Global Foundation* pursues the vision of realizing a prosperous Founded at the University of Oxford in 1981, the Nissan Institute of
future society through human resource development by conducting various Japanese Studies* is a well-known European center for research on modern
training programs. Japan that contributes to the promotion of mutual understanding between
One main focus of the foundation is enhancing science education. The Japan and Europe.
foundation grants ¥700,000 per project for teaching material over two
years to at elementary and middle schools and science research meetings * Click here for more information on the Nissan Institute of Japanese Studies.
https://www.nissan.ox.ac.uk/
and seeking to enhance teachers' teaching skills through workshops and to
foster logical and scientific thinking skills among schoolchildren. In addition,
the foundation grants Science Education Awards to recipients who have
achieved outstanding results during the grant period so as to encourage
competition and promote dynamism.
Additionally, since fiscal 2018, the foundation has awarded the Nissan
Global Foundation Rikajo Prize to elementary and middle schools in Japan
to recognized measures that have increased interest and developed skills in
science.
Furthermore, from fiscal 2019, we started a program to develop the talent
of the future and launched a project to create a class designed for future
leaders based on joint research with Waseda University. In fiscal 2020, the
project was postponed due to the COVID-19 pandemic, but, the project will
be restarted in fiscal 2021 with infection control measures in place.
Governance
Governance Policies and Philosophy ……… 201
Corporate Governance ……………………… 202
Risk Management ……………………………… 213
Compliance ……………………………………… 216
Rapid technological advances are transforming every industry, including the *1 Click here for more information on the Corporate Governance Guidelines.
https://www.nissan-global.com/PDF/190625-02_01_EN.pdf
automotive industry, and the global economy is undergoing a period of great
*2 Click here for more information on the Global Code of Conduct.
change. The risks that companies face are becoming ever more complex https://www.nissan-global.com/EN/DOCUMENT/PDF/SR/2017/NISSAN_GCC_E.pdf
and require finely tuned responses.
In order to create unique and innovative automotive products and services,
and deliver superior measurable value to all stakeholders, Nissan will
enrich people s lives as a company that is trusted by society, and address
improvement of corporate governance*1 as one of its most prioritized
managerial tasks. In addition to addressing risks and opportunities
associated with climate change, we will conduct our business while
considering society s expectations and our social responsibilities and
devote ourselves to the development of a sustainable society by aiming for
sustainable growth of our business.
To be a sustainable company, Nissan must display a high level of ethics and
transparency, as well as a strong foundation for the organization. It is also
expected that we will actively disclose our initiatives to this end. We have
extensive global operations with numerous stakeholders around the world.
It is essential that we continue to earn their trust while ensuring the high
ethical standards and compliance of all employees. In 2001, we established
the Global Code of Conduct*2, which is rigorously followed by Group
companies around the world.
CORPORATE GOVERNANCE
GRI102-18 GRI102-19 GRI102-22 GRI102-23 GRI102-24
Status of Board of Directors Activities * Click here for more information on each member of the Board of Directors.
https://www.nissan-global.com/EN/COMPANY/PROFILE/EXECUTIVE/
The Board of Directors resolves important matters related to Group
* Click here for more information on the Board of Director s activities in fiscal 2020
management based on laws and regulations of the Board of Directors
>>> P256
itself, including drafting proposals for the General Meeting of Shareholders,
selecting members for each committee and formulating business plans
and product strategies. In addition to quarterly financial results, the Board
regularly receives reports on the status of business execution, activities
related to internal controls and the activities of each committee, while also
discussing medium- to long-term management strategies. In the fiscal year
under review, executive officers and directors held repeated discussions on
the formulation of the NISSAN NEXT transformation plan, with directors
offering recommendations from a supervisory perspective.
To enhance Board of Director discussions, regular meetings with outside
directors that are chaired by the lead independent outside director are held
to discuss a wide range of matters related to Nissan corporate governance
and business. Opinions provided at these meetings are reflected in
management and subsequent Board of Director discussions.
Further, to promote an understanding of our business and deepen our
knowledge of governance, various training programs are held for directors
throughout the year, such as executive business briefings, site inspections
and governance lectures.
To facilitate discussions on the effectiveness of Board of Director activities,
the board conducted an evaluation of its effectiveness in fiscal 2020, with
the results of this evaluation reflected in activity plans for the upcoming
fiscal year.
(June 2019-)
* Dates in parentheses below the photos indicate the start of committee membership (which is
different from the date of appointment as a director).
Blue text:
Independent
outside director
Red text:
Keiko Ihara Non-independent
(June 2019-) outside director
* Dates in parentheses below the photos indicate the start of committee membership (which is
different from the date of appointment as a director).
Audit Committee System and Authority Further, the Chair attends important meetings etc. to state his opinions,
reviews internal approval documents and other important documents, and,
AUTHORITY / ROLE RESOLUTION ITEMS
when necessary, requests explanations or reports from executive officers
・To audit (monitor and supervise) executive ・Annual audit reports to be submitted to
officers business execution and directors shareholders meeting and employees. The Chair shares his collected information with other
performance of their duties. ・Audit policy / rules and annual audit plan / members of the Audit Committee in a timely manner.
・To make executive officers and employees/ budget of the Audit Committee
The Audit Committee, in conducting its audits, cooperates with the internal
subsidiaries report on business execution ・Proposal for shareholders meeting
and investigate the status of operation concerning the appointment / dismissal of audit department and the independent auditors in an appropriate manner,
and financial conditions external auditors making efforts to enhance the effectiveness of tri-parties audit. Under
・To seek injunctions against illegal acts ・Assignment of staff employees of Audit
the leadership of the Audit Committee, collaboration among three parties
of directors, executive officers and Committee secretariat
employees ・Annual audit plan, budget and HC of Global is contributing to the enhancement of the effectiveness of internal control
・To produce annual audit reports Internal Audit Office, assignment and systems by sharing information on the issues pointed out by their respective
・To select /dismiss external auditors evaluation to the head of Global Internal
・(Appointed Audit Committee member) to Audit Office
audits and the status of their remediation in a timely manner. Further, the
represent the company in any litigation ・Filing of litigation against directors / Audit Committee supervises the internal audit department, periodically
brought against directors / executive executive officers receives reports from them on the progress and results of their internal
officers
audit activities conducted in accordance with their internal audit plan and, as
necessary, gives them instructions regarding internal audit.
As of March 31, 2021, the Audit Committee chaired by independent The Audit Committee is the contact point for whistleblowing with doubts
outside directors consists of five directors, four of whom are independent regarding the involvement of management such as executive officers, and
outside directors (of whom one is a woman). As part of audits on business deals with whistleblowing by establishing a system where relevant executive
execution including the organization and operation of Nissan s internal officers cannot know the whistleblower and the content of whistleblowing.
control systems, the Audit Committee receives reports from executive
officers, corporate officers and employees on their business execution for
Nissan and its group companies, in accordance with the Audit Committee s
annual audit plan and on an ad-hoc basis as necessary. In addition, the
Chair has meetings with executive officers including the President and Chief
Executive Officer periodically and exchanges opinions in various areas.
3
Major shareholder of Nissan (within last 5 years)
Director, statutory auditor, statutory accounting advisor or executive of a
independent outside directors. company of which Nissan is a major shareholder
・All chairs of the Board of Directors and three committees 4 Major business partner of Nissan
Gender
are independent outside directors. Executive of an organization that received a significant amount of donations and
17%
5
contributions from Nissan
Board of Directors 7 out of 12 are independent directors Director, statutory auditor, statutory accounting advisor or executive of a
Female 6
company that has a director who was seconded from Nissan
7 Major creditor of Nissan
Nomination
Female 2
5 out of 6 are independent directors Certified public accountant or tax attorney appointed as statutory
Committee
8
accounting auditor/advisor of Nissan
Compensation All are independent directors
Attorney, certified public accountant, tax attorney or any other type of
Audit 4 out of 5 are independent directors Male 10 9
consultant who has received significant business from Nissan
Member, partner or any other executive of an accounting firm, tax firm, or
10
consulting firm that has received significant business from Nissan
11 Family member of any of the above categories
12 Person who has served as director of Nissan (for more than 8 years)
Person who may otherwise consistently have substantial conflicts of
13
interest with the shareholders of Nissan
Important: All items stated above are summaries of the full qualifications as defined in Nissan
Director Independent Standards. For more details for each category, please visit the Nissan
website for Nissan Motor Company Director Independence Standards
https://www.nissan-global.com/PDF/190625-02_02_EN.pdf
Executive Officer System * Please refer to the Nissan Corporate Governance Overview for details on the internal control
system (P53)
Executive officers decide on business activities which are delegated in https://www.nissan-global.com/EN/COMPANY/PROFILE/CORPORATEGOVERNANCE/pdf/
Overview_EN.pdf
accordance with the resolutions of the Board of Directors and execute the
business of the Nissan Group.
Several conference bodies have been established to deliberate on Audit System
and discuss important corporate matters and the execution of daily We have adopted a system under which the outside directors, Auditing
business affairs. Furthermore, in the pursuit of more efficient and flexible Committee, department for internal audit and outside accounting auditors
management, the authority for business execution is clearly delegated as coordinate to improve the effectiveness of our internal control systems.
much as possible to corporate officers and employees. Independent outside directors lead our Board of Directors, deciding the
As of March 31, 2021, eight executive officers, two of whom are basic direction of management and supervising the execution of duties by
representative executive officers, are appointed. directors, executive directors, and others with similar responsibilities. The
Audit Committee takes charge of the department for internal audit and
* Click here for more information on each executive officer
https://www.nissan-global.com/EN/COMPANY/PROFILE/EXECUTIVE/ instructs it with regard to auditing, and the department for internal audit
shall report to the Audit Committee the status of the performance of duties
Basic Principles of the Internal Control System and any findings therefrom on an ongoing basis. The Audit Committee also
receives similar reports from the accounting auditors, as well as detailed
We aim to provide superior value to all stakeholders, consider healthy explanations on the status of the quality control of internal audits, to confirm
governance the foundation for this, and are engaged in a range of activities whether their oversight is at a suitable level.
to achieve it. In line with this principle, and in accordance with Japan s
Companies Act and its related regulations, the Board of Directors has
Independent Internal Audits
decided on internal control systems to pursue these goals and its own
basic policy. The board continually monitors the status of implementation An independent, global internal audit function department has been
regarding these systems and the policy, making adjustments and established under the control of the Audit Committee. In each region,
improvements if necessary. The internal control system that was established internal audit departments located at supervisory companies handle
in 2007 is chaired by CEO under the monitoring and supervision of auditing tasks, while global specialized teams conduct audits across each
the Board of Directors. All executive officers, corporate officers and region in the areas of sales finance, IT and monozukuri . Under the control of
departments, as well as group companies, cooperate closely under the CEO the Chief Internal Audit Officer, all internal audits are carried out efficiently
to improve the internal control system. and uniformly across the globe.
03 Fairness 04 Effectiveness
Aside from Proposer and Decider, the DOA representatives and coordinators
Validator, who provides expertise to a are assigned in each function and
Decider in the Validator s relevant area, region for efficient operation and for
is set in the DOA items enhancing global management
GRI102-25
RISK MANAGEMENT
GRI102-29 GRI102-30 GRI102-33 GRI418-1
Risk Management Systems these activities is regularly reported to the Corporate Risk Management
Committee and the Internal Control Committee, and also to the Audit
Our Global Risk Management Policy defines risk as events or situations Committee and the Board of Directors, when appropriate.
that hinder the Nissan Group Corporate Purpose, strategies and the
Board of Directors
achievement of business objectives. Accordingly, Nissan promotes Audit Committee
Biannual reporting
groupwide risk management activities. Detecting risks as early as Chairperson: CEO
possible, evaluating the magnitude of impact and probability of (executive officer in charge of Internal Controls)
occurrence, and examining and implementing the requisite measures Internal Controls Committee
reduces the probability and likelihood risk events will occur. In the Biannual reporting
unlikely event a risk event does occur, we strive to minimize losses and Chairperson: CEO
ensure the risk is managed commensurately with its magnitude. To Corporate Risk Management Committee
(Executive Committee)
respond to changes in our business environment within and outside the PMO:
Regular reporting and monitoring Corporate Management Office
Company, we have reviewed the risk management process and carried
out annual interviews of corporate officers and conducts hearings in Risk owner* Risk owner* Risk owner* Risk owner* Risk owner* Risk owner* Risk owner*
when risk factors materialize. Nissan Group companies in Japan and To support this new basic Company policy, we have positioned the objective
overseas are strengthening communication to share basic processes and of risk management as activities supporting the realization of our Corporate
tools for risk management, as well as related information, throughout the Purpose from a longer-term perspective rather than limiting it to short-term
Group. objectives such as achieving business targets. Accordingly, we have taken
In line with the reorganization of management committees in each a wider view of targeted risks from the perspectives of enhancing corporate
region where the Nissan Group operates starting in fiscal 2020, we are value and contributing to the environment, human rights and sustainability.
reassessing and restructuring risk management implementation and Regarding the evaluation of risks, in addition to transitioning away from
cooperation methods between regional management divisions and Global conventional subjective and qualitative evaluations to more objective and
Headquarters. quantitative evaluations, we referenced the international framework and
The business environment in which we operate has been increasingly engaged in more concrete risk assessments and ascertaining activities to
volatile in recent years, including such aspects as the widespread adoption control and manage risks.
of new technologies and growing geopolitical risks. We will continue to These improvements have been reflected in our Global Risk Management
bolster our activities in this area so we can appropriately address these Policy and published in revised editions.
changes.
systems, rules and procedures for handling personal data. All Nissan Group
companies are fully enforcing these processes.
We are aware that, more than ever, transparency, privacy and integrity
of information are essential values in building and maintaining customer
trust in the Nissan brand. We formulated the Basic Policy on Customer
Privacy to ensure a unified global approach to the use of customer data
and privacy information. This policy ensures that the handling of information
is consistent and treated as an important duty at all Nissan sites. This new
policy sets out Nissan's commitment to privacy and its basic privacy policy.
There were no major instances of loss or leaking of personal information at
any Nissan Group company during fiscal 2020.
* Click here for more information on Financial Information "Business and other risks"
https://www.nissan-global.com/EN/DOCUMENT/PDF/FR/2020/fr2020.pdf
COMPLIANCE
GRI103-1 GRI419-1
Nissan understands that acting with integrity and high standards is of background. We have since implemented appropriate countermeasures
paramount importance, not only because it is the right thing to do, but also based on the results. Strict compliance is a top priority for our management,
because it allows all employees to perform at the highest levels. Nissan and we have taken it upon ourselves to examine the current situation with
expects all employees to maintain the highest ethical standards as they regard to compliance in every area of our business. When issues do arise,
carry out their duties. To raise compliance awareness throughout the we take appropriate measures, and we are committed to promoting and
company, Nissan has established a Global Compliance Office, as well as enforcing compliance and awareness thereof in all operational areas.
specialized departments, and appointed officers to promote compliance in
each region where it operates. *Click here for more information on nonconforming final vehicle inspections.
https://www.nissan-global.com/EN/SUSTAINABILITY/VEHICLE_INSPECTIONS/
GRI205-1
GRI419-1
With the overall aim of improving our level of internal control, we strive to export controls for each business operation through the systematic global
conduct regular risk-assessment activities in connection with export controls sharing of this information.
in each region, create monitoring mechanisms aligned with regulatory
requirements and business demands, and continually improve our operations. Global Export Control Policy Framework
To make employees more familiar with compliance risks, we are reviewing
our training system and materials, including information about complying Representative executive responsible for export controls
with relevant customs and trade laws. From fiscal 2018, we began annual
training in Japan based on the new system. In addition, we deployed
mandatory training globally starting in fiscal 2019 with North America, Export Control Global Secretariat*1
Latin America, AMI, and China completing this training. In fiscal 2020, A&O Japan, Asia & Oceania, China,
completed mandatory training and Europe remains under development for North America, Latin America,
deployment in fiscal 2021. Africa, Middle East, & India,
Europe
We have been addressing export control of advanced technology on a global
level to prepare for the future of our company. To hasten the implementation
of our Global Export Regulatory Compliance Policy, we continue to promote
Functions Regions*2
export control for advanced technologies, such as autonomous driving and
connected-car technologies at Nissan sites in Japan, the U.S., and Europe
Japan, Asia & Oceania, China,
as well as other locations around the world, where warranted. Marketing and sales, R&D,
North America, Latin America,
At our development sites in Japan, we completed an enhancement of our supply-chain management, IT,
Africa, Middle East, & India,
classification process for sensitive goods, software and technologies using
production, etc.
Europe
IT systems. At our research sites in the U.S. we completed development of
Technology Control Plans for our Battery lab and Alliance Innovation Lab - *1, *2 New regional structure under Nissan NEXT will be adjusted
*1, *2 New regional structure under NISSAN NEXT will be adjusted.
Silicon Valley.
By making export control procedures an integral part of our development
and design operations, we aim to strengthen our compliance. In addition, we
are renewing and collecting information on controlled goods, software and
technologies in each region and are implementing comprehensive and sound
Nissan s Commitment to Tax Nissan applies established international standards (such as those
championed by the OECD) to its dealings between the companies within the
Transparency group. Intercompany transactions are priced on an arm s-length basis, which
means that Nissan entities trade with each other as if they were independent
Nissan s Approach to Tax entities.
In line with its Global Code of Conduct, Nissan is committed to complying Nissan is transparent about its approach to tax. Nissan aims to pay the
with the laws and regulations of all countries in which Nissan operates, as appropriate amount of taxes in the jurisdictions in which it operates, and to
well as with international tax treaties and tax-related financial reporting avoid tax-related interest payments and penalties for failure to comply with
rules. In order to conduct business properly and efficiently in many markets local and international tax rules.
across the globe, Nissan established a documented tax policy from 2015. The CFO reviews and approves the tax strategy. The Global Head of Tax and
The Policy is continuously revised in order to keep up with the legislative the CFO update annually the Board of Directors on Nissan s tax risks and
and regulatory changes. The Policy includes details of Nissan s governance adherence to its tax strategy.
arrangements, tax risk management strategy and its approach to dealing
with tax authorities. Nissan is consistently fulfilling all tax disclosure *Click here for information on Nissan s U.K. tax strategy.
https://www.nissan.co.uk/legal/nissan-uk-tax-strategy.html
requirements under domestic and international rules (such as OECD
Country-by-Country Reporting) and other country-specific transparency
requirements like those in Australia or the United Kingdom*. Nissan s Tax Management
Nissan effectively manages its tax risks by involving the Tax Department Nissan effectively manages tax risks within the Group by participating in and
into key business decisions. Nissan s Tax Department collaborates with and through the delegation of authority process at a global, regional and local
supports other functions to ensure tax implications are properly evaluated level validating key business decisions from a tax perspective in a consistent
and addressed in operational and strategic decision-making on a timely manner.
basis. Input from the Tax Department is particularly critical in relation to Nissan s global brand reputation and the continuing success of its
transactions, restructurings, legal entity modifications, and other business manufacturing and distribution operations are of paramount importance.
changes, as necessary to support Nissan s business strategy. Consequently only a low level of tax risk is considered acceptable as also
Through a formal delegation of authority process, the Tax Department demonstrated by proactive discussions with tax authorities.
validates key business decisions from a tax perspective, thereby ensuring Where Nissan has tax audits, the company seeks to reach an agreement
the tax strategy is aligned with the wider business objectives, in a consistent with the tax authorities on the treatment that will apply. In case Nissan is
and timely manner. unable to reach an agreement with the tax auditors, Nissan will uphold its
tax positions in court and defend its application of the law through litigation. Nissan has a hotline which is called SpeakUp where employees have a
Nissan has several methods for identifying and managing tax risks. way to report unethical or illegal activities they have witnessed or that they
The Global Tax Controversy Report is Nissan s Tax Department s tool for suspect. SpeakUp is a means to bring tax-related incidences to the attention
central documentation and quantification of tax risk. It includes all tax of management.
exposure: both direct and indirect taxes. Key findings are discussed quarterly
with top management. Nissan s stakeholder engagement
Specifically for income tax, Nissan has a process in place at local, regional and management of concerns related to tax
and global level to recognize uncertain tax positions as required by the
Nissan seeks to maintain a long-term, open and constructive relationship
Interpretation no. 23 of the International Financial Reporting Interpretations
with national tax authorities by proactively engaging with them, as well as
Committee (IFRIC 23). Nissan adopted IFRIC 23 from the beginning of fiscal
other governmental and relevant industry bodies, directly and indirectly.
2019.
First, Nissan strives to develop cooperative relationships with tax authorities
Regarding transfer pricing topics, Nissan s Tax Department has internal
through regular meetings and partnership programs. Nissan has ongoing
procedures and controls in place to identify transfer pricing risks, assess,
communication with tax authorities including, where applicable, use of
monitor and mitigate such risks, and report material risks to all stakeholders.
advance rulings and Advanced Pricing Agreements (APAs). Nissan engages
Profitability by product basis and by company basis is monitored regularly
in APAs with tax authorities to obtain certainty regarding transfer pricing for
to identify potential risks. Once identified, the risks are reported to Nissan s
intercompany transactions.
finance leadership team. The executive-level position within the organization
Nissan regularly engages with policy makers to support the development of
accountable for compliance with the tax strategy is the Global Head of Tax,
tax rules and regulations based on sound tax policy principles. Nissan also
reporting to the CFO.
provides input to industry groups and international economic organizations,
Compliance with the tax governance and control framework is evaluated
such as the Tax Executives Institute (TEI) and the Business and Industry
regularly by the following departments, at regional, local and global level:
Advisory Committee to the OECD. As a Japanese automaker, Nissan is
Tax, Compliance, and Internal Audit. Global policies on tax governance
a member of Keidanren, one of Japan s major private sector business
and control are published on Nissan s internal website and available to
associations and also part of the Japan Automobile Manufacturers
all employees globally. Compliance Department checks with the Tax
Association (JAMA).
Department regularly to assess how the policies are enforced and whether
Finally, Nissan s Investors Relations Department engages with the Global
they reflect the latest business operations in Nissan.
Tax Department each time there is a question from stakeholders related
to tax topics. The Tax Department will ensure that such questions are
answered in a satisfactory way.
ESG Data
Corporate Overview …………………………… 226
Environmental Data …………………………… 228
Social Data ……………………………………… 250
Governance Data ……………………………… 256
Corporate Overview
GRI102-2 GRI102-3 GRI102-7
Location of Organization s 1-1, Takashima 1-chome, Nishi-ku, Yokohama, FY2018 FY2019 FY2020
Headquarters Kanagawa 220-8686, Japan
Net sales 11,574.2 9,878.9 7,862.6
The Nissan Group consists of Nissan Motor Co., Operating income (loss) 318.2 (40.5) (150.7)
Ltd., subsidiaries, affiliates and other associated
Group Structure and companies. Its main business includes sales and Ordinary income 546.5 44.0 (221.2)
Business Outline production of vehicles and related parts. The Nissan
Group also provides various services accompanying Profit (loss) before tax 477.7 (573.0) (339.3)
its main business, such as logistics and sales finance.
Net income (loss)
Brands Nissan, Infiniti, Datsun attributable to owners 319.1 (671.2) (448.7)
of the parent
Consolidated Number of
Employees 131,461 Capital expenditure 509.9 509.2 405.4
(as of March 31, 2021)
Depreciation 377.8 372.9 270.3
R&D: 16 markets Research and
(Japan, U.S., Mexico, U.K., Spain, Belgium, development costs 523.1 544.8 503.5
Germany, Russia, China, Taiwan, Thailand, Vietnam,
India, South Africa, Brazil, Argentina; total of 45
Global Network sites) Click here for more information on Financial Data.
(as of March 31, 2021) Design: 5 markets https://www.nissan-global.com/EN/IR/
(Japan, U.S., U.K., China, Brazil; total of 7 sites)
Automobile Production: 32 bases in 17 markets
(excludes plants providing OEM vehicles to Nissan
[Renault, Mitsubishi Motors, Fuso, Suzuki, etc.].)
GRI102-6 GRI102-7
(Thousand units)
GRI302-5
95
Air Quality ……………………………………………………… 239 90.1
90
Resource Dependency: Achievements in Reuse ……… 241
85
Resource Dependency (Facility Waste) ………………… 242
80
Water Resource Management ……………………………… 244 73.2
75 70.1
Strengthening Our Business Foundations 67.6 67.4
70
to Address Environmental Issues…………………………… 246
65 66.6 67.0
Material Balance ……………………………………………… 248 65.2
62.6
60
Environmental Conservation Cost ………………………… 249
2000 2005 2013 2014 2015 2016 2017 2018 2019 2020 (FY)
Estimates (as of July 2020) have been used for the FY2019 actuals for CO2, VOC, industrial
waste, and water at European facilities. In fiscal 2020, CO2 emissions in Nissan s main markets of Japan, the U.S.,
Europe, and China were 37.4% lower than fiscal 2000 levels, as measured
by Corporate Average Fuel Economy (CAFE).
In particular, fuel efficiency has improved compared to fiscal 2019 due to the
introduction of new models in the United States and Europe.
Corporate Average Fuel Economy (CAFE, JC08 Mode) in Japan CO2 Emission Index from Nissan Vehicles in Europe
(km/L) (g-CO2/km)
25 23.1 In 2020, average CO2 emissions
22.6
20.6 21.2 150
18.2
19.7 20.0 19.7 19.5 in Europe were the same as 2019
20
16.3
15.3 16.1
13.6 14.2 14.0 14.0 140
15
10
130
5
In fiscal 2020, the corporate average fuel economy in Japan was 23.1 km/L. 110 2016 2017 2018 2019 2020(年)
Higher sales of Nissan Kicks and other e-POWER vehicles contributed to
the 2% improvement over fiscal 2019.
* Provisional values calculated in-house; some models include WLTC mode fuel consumption values. Corporate Average Fuel Consumption in China
(L/100km) In 2020, fuel economy for
Corporate Average Fuel Economy (CAFE) 12
Import domestically produced and
in the United States 10
9.3
8.2
8.0
imported vehicles improved
7.9 7.8
8 6.7 6.6 6.3 approximately 4% and 1%,
(mpg)
Domestic 5.8 5.5 respectively. Increasing
50 6
41.9 40.6 39.8 39.9 41.4 40.7 Production
40 33.7 34.0 34.1 35.2
39.1 40.0
number of EVs improved the
32.0 32.2
29.5 30.1 29.1 28.8 27.8 29.7
4
30
26.2
28.2 29.2 28.0 28.5 29.7 29.4
22.9 23.1
25.7 24.9 24.8 24.4 27.1
27.5
fuel economy of domestically
20.8 20.7 20.7 21.7 21.2 21.7 21.9 2
20 produced vehicles.
10
0 2016 2017 2018 2019 2020(CY)
0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020(年度)
PC LDT
In fiscal 2020, US sales resulted in a CAFE of 40.7 mpg for passenger cars,
a 2% decrease compared to fiscal 2019. In the light-duty truck segment, the
release of new models increased the CAFE 7%, from27.8 mpg to 29.7mpg.
* Includes the sale of EVs by joint ventures in China. * CVT: Continuously Variable Transmission
GRI102-49
Unit 2016 2017 2018 2019*3 2020 Unit 2016 2017 2018 2019*3 2020
Other MWh 1,955,115 1,869,443 1,933,566 1,780,983 1,842,105 Steam MWh 136,593 128,038 102,324 125,662 96,960
Primary Electricity
(in-house MWh 11,847 14,609 13,214 43,668 65,183
generation)
Natural gas MWh 3,537,674 3,701,640 3,579,998 3,079,723 3,089,803
Renewable
energy*2
MWh 11,847 14,609 13,214 43,668 65,183
LPG MWh 249,426 179,945 191,405 175,559 144,478
Coke MWh 217,431 218,618 200,527 154,961 100,144 Total renewable MWh 169,073 147,821 148,788 166,893 246,998
energy
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY 2019 data has been updated for Sustainability Report
2021.
In fiscal 2020, the total of Scope 1 and 2 emissions was 2.542 million tons.
Total CO2 emissions from manufacturing processes were 1.951million tons ★
(Scope 1 emissions: 0.599million tons ★ ; Scope 2 emissions: 1.353million
tons ★ ).
★ This figure is subject to assurance by KPMG AZSA Sustainability Co., Ltd. For details, please
see here.
>>> P102
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
Corporate Carbon Footprint per Vehicle Sold Manufacturing CO2 per Vehicle Produced
%
100 In fiscal 2020, overall corporate (t-CO2/vehicle) In fiscal 2020 , our
100 emissions were reduced 0.8 0.73 manufacturing CO2 emissions per
80 70.8 68.6
by 33.7% compared to fiscal vehicle produced were 0.52 tons,
66.0 66.3 0.6 0.51 0.52
2005, representing steady 0.50 0.49 29.7% less than fiscal 2005.
60
progress toward our fiscal 2022 0.4
40 goal.
0.2
20
0 2005 2017 2018 2019 2020(FY) 0.0 2005 2017 2018 2019 2020 (FY)
Total mil ton-km 39,930 35,635 34,903 28,288 21,168 Total t-CO2 1,926,477 1,567,248 1,482,982 1,144,338 891,817
Inbound* mil ton-km 10,634 9,699 10,164 8,083 5,518 Inbound* t-CO2 809,088 739,610 762,314 582,957 392,014
Outbound* mil ton-km 29,296 25,935 24,739 20,205 15,651 Outbound* t-CO2 1,117,389 827,638 720,667 561,381 499,803
Sea % 60.9 57.6 60.9 63.8 60.2 Sea % 17.8 20.0 19.9 21.1 20.1
Road % 24.8 25.9 23.3 23.0 25.0 Road % 62.1 64.6 60.3 64.1 65.9
Rail % 14.0 16.1 14.9 12.7 14.3 Rail % 5.6 7.0 6.7 5.9 6.7
Air % 0.4 0.4 0.9 0.6 0.5 Air % 14.5 8.4 13.1 8.9 7.4
* Inbound includes parts procurement from suppliers and transportation of knockdown parts; * Inbound includes parts procurement from suppliers and transportation of knockdown parts;
* Outbound includes transportation of complete vehicles and service parts. * Outbound includes transportation of complete vehicles and service parts.
* Value in 2016 were corrected after recalculation.
(FY)
CO2 Emissions per Vehicle Transported Category Unit 2020
(t-CO2/vehicle) In fiscal 2020, CO2 emissions per 1.Purchased goods & services kt-CO2 12,726 ★
0.5 vehicle transported were 0.31 2.Capital goods kt-CO2 791
0.43
0.4
0.38 0.37 0.38 tons. 3.Fuel- and energy-related activities kt-CO2 264
0.31 4.Upstream transportation &
0.3 kt-CO2 392
distribution
0.2 5.Waste generated in operations kt-CO2 126
0.1 6.Business travel kt-CO2 27
7.Employee commuting kt-CO2 162
0.0 2005 2017 2018 2019 2020 (FY)
8.Upstream leased assets kt-CO2 0
9.Downstream transportation &
kt-CO2 560
distribution
10.Processing of sold products kt-CO2 7
GRI305-3
11.Use of sold products kt-CO2 119,431 ★
12.End-of-life treatment of sold
kt-CO2 272
Scope 3 Emissions by Category products
We conducted a study based on the Corporate Value Chain (Scope 3) 13.Downstream leased assets kt-CO2 309
Accounting and Reporting Standard from the GHG Protocol and found that 14.Franchises kt-CO2 0
about 90% of Scope 3 emissions were from the use of sold products. 15.Investments kt-CO2 0
Total kt-CO2 135,067
★ This figure is subject to assurance by KPMG AZSA Sustainability Co., Ltd. For details,
please see here.
>>>P102
Carbon Credit
Nissan Motor Iberica, S.A. in Barcelona and Cantabria, Spain, entered
EUETS, and the verified allowance earned for fiscal 2020 was 26,153 tons.
Public transportation
12%
Private car
88%
In fiscal 2013, Nissan introduced a companywide CO2 reduction plan for car
commuting employees in Japan. This plan encourages car commuters to
shift from internal combustion engine vehicles to electric vehicles. For fiscal
2020, CO2 emissions from car commuting in Japan were approximately 23.8
kton*, or 2.8ton-CO2 /vehicle annually.
* Calculated by using the parameters below together with vehicle homologation data:
- Average car commuting range (Japan): 9,358 km/vehicle-year
- CO2 emission factor for gasoline-powered vehicles (National Greenhouse Gas Inventory
Report of Japan [2009]): 0.33 kg-CO2e/km
- CO2 emission factor for electricity (Tokyo Electric Power Company [FY2019]): 0.000441
t-CO2 /kWh
- Employees of Nissan offices and manufacturing plants in Japan, fiscal 2020
GRI305-7 GRI306-4
(FY)
Volatile Organic Compounds (VOCs)
By region Unit 2020
In fiscal 2020, VOCs from manufacturing plants were 4,742 tons globally,
Japan kg/vehicle 2.74
a reduction from fiscal 2019. We actively continue to promote activities to
reduce VOCs, such as switching to materials including water-based paints. North America kg/vehicle 2.40
(FY) Europe kg/vehicle 3.05
Unit 2016 2017 2018 2019 2020
Total ton 11,933 10,564 8,433 6,465 4,742
GRI102-49
Released Substances Designated by PRTR Law* (Japan) PRTR Emissions per Vehicle Produced (Japan)
In fiscal 2019, released substances designated by the PRTR (Pollutant (kg/vehicle) In fiscal 2019, PRTR emissions
Release and Transfer Register) Law in Japan were 3,313 tons, decrease 5.0 per vehicle produced in Japan
4.25 4.37
3.88 3.94
from fiscal 2018. 4.0
3.77 were4.37 kg, a decrease from
(FY) fiscal 2018.
3.0
Unit 2015 2016 2017 2018 2019
Japan site total*1 ton 3,610 3,943 3,883 3,398 3,313 2.0
Tochigi ton 1,435 1,179 920 655 467 0.0 2015 2016 2017 2018 2019 (FY)
GRI301-2 GRI301-3
GRI306-2 GRI102-49
Waste for
ton 8,707 8,041 7,231 6,365 6,539
disposal
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
GRI102-49
Waste per Vehicle Produced Waste for Disposal per Vehicle Produced
(kg/vehicle) In fiscal 2020, waste per vehicle (kg/vehicle) In fiscal 2020, the volume of
60 produced slightly increased to 10 waste for disposal was increased
50
41.93 42.15 42.15 kg 8 to 1.80 kg per vehicle produced.
38.54
40
6
28.11 26.92
30
4
20
1.54 1.42 1.35 1.80
2 1.34
10
0 2016 2017 2018 2019 2020 (FY) 0 2016 2017 2018 2019 2020 (FY)
(FY)
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
Unit 2016 2017 2018 2019 2020 Europe 1,000m³ 1,767 1,564 1,539 1,389 1,094
Total 1,000m³ 29,118 26,197 26,420 23,656 21,159 Other 1,000m³ 2,040 2,088 2,143 1,760 1,705
Quality
Japan 1,000m³ 15,563 13,115 13,022 11,918 10,797
Chemical
North oxygen
America 1,000m³ 5,483 4,905 4,930 4,768 3,888
demand kg 29,730 26,451 21,149 18,795 14,865
(COD)
Europe 1,000m³ 2,299 2,155 2,093 1,792 1,373 Japan only
Other 1,000m³ 5,774 6,023 6,376 5,178 5,101
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
(FY)
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
Data for the Japan region includes the manufacture of powertrains and
other components for overseas assembly. Since the denominator is vehicles
produced in the region, this tends to result in higher values for Japan.
80 80 20 20
20 20 ■ Production & logistics ■ Fuel & electricity production ■ Usage ■ Maintenance ■ ELV
Production in Japan, 100,000 km driven in Japan (basis for comparison).
0 Previous model: Current model: 0 Previous model: Current model:
Engine displacement Engine displacement Engine displacement Engine displacement
1.6 liters, 2WD, 5MT 1.0 liter, 2WD, 6MT 2.5 liters, 2WD, CVT 1.5 liter, 2WD, CVT
Juke*1 Rogue (X-Trail)*2
■ Production & logistics ■ Fuel & electricity production ■ Usage ■ Maintenance ■ ELV
*1
Production in EU, 150,000 km driven in EU (basis for comparison).
*2
Production in United States, 120,000 miles driven in United States (basis for comparison).
LCA Comparison for the New Nissan LEAF Lifecycle Improvements Beyond Climate Change
Compared to conventional vehicles of the same class in Japan, the Nissan Emissions Improvement in the New Serena e-POWER over Its
LEAF results in approximately 32% lower CO2 emissions during its lifecycle.
Lifecycle
We are making efforts to reduce CO2 emissions during EV production by
CO2
improving the yield ratio of materials, using more efficient manufacturing 100%
NMVOC 60%
73%
CH4
40%
86%
(%) 0%
100
89% 84%
SO2 N2O
80 ■ Production & logistics 83%
Output
Material Balance (FY)
* Manufacturing base and office closures due to COVID-19 prevented the finalizing of FY2019
data in Sustainability Report 2020. FY2019 data has been updated for Sustainability Report
2021.
2019 2020
Unit Investment Cost Investment Cost
Total mil ¥ 2,538 183,578 1,822 151,675
Business area mil ¥ 15 1,790 15 1,601
Upstream/
downstream mil ¥ 0 639 0 517
Social Data
GRI102-7 GRI102-8 GRI102-22 GRI102-41 GRI102-49 GRI401-1 GRI402-1 GRI405-1
GRI405-2
Taken paid holiday ratio (%) 97 99 89
Employee Data (FY) Average overtime hours/month 23.9 24.16 18.75
Number of unionized employees*4 25,789 26,316 26,503
2018 2019 2020
Number of female managers 320 325 334
Nissan Motor Co., Ltd. * Manufacturing base and office closures due to
COVID-19 prevented the finalizing of FY2019
22,791 22,717 22,827 data in Sustainability Report 2020. FY 2019 Ratio (%) 10.4 10.1 10.4
Number of employees Male 20,269 20,100 20,199 data has been updated for Sustainability
Report 2021.
Female 2,522 2,617 2,628
- Female general and higher-level 79 80 92
41.8 41.4 41.6 managers Ratio (%) 7.6 7.4 8.6
Average age (years) Male 42.0 41.8 42.0
Number of female corporate 2 2 2
Female 38.2 38.3 38.5 officers Ratio (%) 4.1 4.1 3.9
18.4 17.7 16.9
1 2 2
Average length of service (years) Male 18.9 18.1 17.4 Number of female board members
Ratio (%) 12.5 16.7 16.7
Female 14.3 13.9 13.4
0 0 0
6.2 6.6 4.6 - Female board members (internal)
Ratio (%) - - -
Employee turnover rate (%)*1 Voluntary
2.0 3.1 2.4 - Female board members 1 2 2
leave
(external) Ratio (%) 33.3 28.6 28.6
Average annual salary (yen)*2 8,154,953 8,102,672 7,965,467
0 1 1
Disabled employment ratio (%) 2.30 2.22 2.33
Number of female auditors
378 379 413 Ratio (%) - 20 20
Number of employees taking
Male 38 44 96
parental leave 1,758 1,479 828
Female 340 335 317
Number of new hires Male 1,479 1,296 715
Male employee parental leave
6 7 24 Female 279 183 113
acquisition rate (%)*3
97.3 95.6 98.3 *1 Employee turnover rate includes retirement.
Ratio of returnees from parental *2 Average annual salary for employees includes bonuses and overtime pay.
Male 100 97.2 100
leave (%) *3 Ratio of male employees taking parental leave:
Female 96.7 95.2 96.6
(Numerator) Number of male employees who take parental leave at least 1 day in the year.
6 7 17
Number of employees taking (Denominator) Number of male employees whose spouses give birth in the year.
Male 4 3 13 *4 Number of unionized employees includes full-time employees, Senior Partners (reemployment
nursing care leave
Female 2 4 4 after retiring) and contract employees. Number of unionized employees includes those of
Days of paid holiday taken 19.0 19.5 17.5 Nissan Motor Kyushu.
GRI102-7 GRI405-1
* Numbers in brackets represent part-time employees not included in the consolidated number of (Year)
employees. (Global)
Nissan (Japan)
Nissan
Trade union
Most of the company s employees are affiliated with the Nissan Motor
Workers Union, for which the governing body is the All Nissan and General
Workers Unions, and the Japanese Trade Union Confederation (RENGO)
through the Confederation of Japan Automobile Workers Unions. The labor
management relations of the company are stable, and the number of union
members was 26, 503 including those of Nissan Motor Kyushu as of March
31, 2021. At most domestic Group companies, employees are affiliated with
their respective trade unions on a company basis, and the governing body
is the All Nissan and General Workers Unions. At foreign Group companies,
employees rights to select their own trade unions are respected according
to the relevant labor laws and labor environment in each country.
2020 Best LGBT Places to Work 2021*2 Human Rights Campaign (Mexico)
* In the United States, Nissan has also received awards other than those listed above.
*1 Awarded to NCI.
*2 Awarded to NR Finance Mexico.
*3, *4 Awarded to NNA.
Traffic Safety automatic accident emergency call devices. To receive the highest score of
five stars, high scores must be achieved in each criteria (automatic accident
Fatalities per 10,000 Nissan Vehicles emergency call devices is, fitment requirement). In the overall ratings, the Nissan
Fatalities per 10,000 Nissan Fatalities per 10,000 Nissan Fatalities per 10,000 Nissan
DAYZ was the only kei minicar to receive five stars, a testament to its overall
Japan U.S. U.K.
Vehicles Vehicles Vehicles high safety. Furthermore, a certification system for advanced safety technology
was launched by the Ministry of Land, Infrastructure, Transport and Tourism in
fiscal 2018. In fiscal 2020, the scope of cars and devices subject to this system
was expanded and 9 models and 25 types equipped with intelligent emergency
braking and pedal misapplication prevention devices (Nissan DAYZ, Nissan
ROOX, Note, Serena, Nissan LEAF, March, Clipper series) were approved.
Virtually Virtually Virtually
zero zero zero
Major External Safety Ratings (Based on 2020 Assessments)
Source: Institute for Traffic Accident Source: Fatality Analysis Reporting System Source: STATS19 data, U.K.
Research and Data Analysis Department for Transport
Regions External Assessments Models Rating
Altima and Rogue. In Europe, it is available on the Juke, X-Trail, Qashqai, Micra Maxima, Altima, Rogue, Murano 2021 Top Safety Pick+
IIHS*3
Sentra 2021 Top Safety Pick
and other key models.
China C-NCAP Altima(Chinese name Teana) 5★
Our vehicles have earned high safety ratings on many public and
governmental tests held in various regions. In particular in Japan, from fiscal *1 JNCAP: The Japan New Car Assessment Program. An automobile assessment program run
2020 JNCAP*1 has introduced a comprehensive assessment in its "Car by the Ministry of Land, Infrastructure, Transport and Tourism and the National Agency for
Automotive Safety and Victims Aid (NASVA).
Safety Performance 2020" evaluations encompassing the three criteria of *2 NCAP: The U.S. National Highway Traffic Safety Administration s New Car Assessment
Program.
collision performance ratings, preventative safety performance ratings, and
*3 IIHS: The U.S. Insurance Institute for Highway Safety.
GRI404-1
*1 Since they are source from internal data, these figures may differ from data published by GRI201-1 GRI203-2
government authorities.
*2 The total number of recalls is calculated by counting each recall measure as one case; Contributing to Local Communities
therefore, the aggregate number of recalls by country/region does not sum to the global total.
Social Contribution Achievements in FY2020
Global social contributions (FY2020): ¥1.99 billion
Social contributions include:
GRI102-22 GRI405-1
1 Yasushi Kimura ○ ○ ○ ○ ○
2 Jean-Dominique Senard ○ ○ ○ ○ ○
3 Masakazu Toyoda ○ ○ ○ ○ ○
4 Keiko Ihara ○ ○ ○ ○ ○
5 Motoo Nagai ○ ○ ○ ○ ○
6 Bernard Delmas ○ ○ ○ ○ ○
7 Andrew House ○ ○ ○ ○ ○
8 Jenifer Rogers ○ ○ ○ ○ ○
9 Pierre Fleuriot ○ ○ ○ ○ ○
10 Makoto Uchida ○ ○ ○ ○ ○
11 Ashwani Gupta ○ ○ ○ ○ ○
12 Hideyuki Sakamoto ○ ○ ○ ○ ○
EDITORIAL POLICY
GRI102-46
Sustainability Report 2021 Editorial Policy Scope of the Report GRI102-45 GRI102-50
Nissan publishes an annual Sustainability Report as a way of sharing Period Covered: The report covers fiscal 2020 (April 2020 to March
information on its sustainability-related activities with stakeholders. This 2021); content that describes efforts outside this period is indicated in the
year s report introduces Nissan s sustainability strategy and management respective sections.
based on Nissan Sustainability 2022, the sustainability strategy adopted Organization: Nissan Motor Co., Ltd., subsidiaries and affiliated companies in
in June 2018, and reviews the results achieved in fiscal 2020 in terms of the Nissan Group.
three aspects (important sustainability topics): Environmental, Social and
Governance, or E, S and G for short.
Report themes (important sustainability topics) are selected on the basis
Referenced Reporting Guidelines GRI102-54
of potential impact on our business activities and level of interest from
stakeholders. Potential impact on our business activities is evaluated This report has been prepared in accordance with the GRI Standards: Core
with reference to previously recognized issues as well as CSR guidelines option. We provide specific GRI indicators within the report as well as a GRI
and trends and global current events inside and outside the automobile content index.
industry. Stakeholder interest is evaluated based on interviews conducted
as necessary with both internal and external stakeholders and analyses
provided by external consultants.
Date of Previous Report GRI102-51
SUSTAINABILITY PRODUCTS(GLOBAL)
https://www.nissan-global.com/EN/SUSTAINABILITY/ https://www.nissan-global.com/EN/PRODUCTS/
ENVIRONMENT PRODUCTS(JAPAN)
https://www.nissan-global.com/EN/ENVIRONMENT/ https://www.nissan.co.jp/
SAFETY
https://www.nissan-global.com/EN/SAFETY/
QUALITY
https://www.nissan-global.com/EN/QUALITY/
CORPORATE CITIZENSHIP
https://www.nissan-global.com/EN/CITIZENSHIP/
TECHNOLOGY
https://www.nissan-global.com/EN/TECHNOLOGY/
Strategy
Details of Four Thematic Areas Recommended Disclosures Disclosures in Sustainability report
Strategy
Details of Four Thematic Areas Recommended Disclosures Disclosures in Sustainability report
Disclose how the organization P054 NGP2022 Key Issues and Challenges
identifies, assesses, and manages P047 Nissan s Strategic Approach to Environmental Issues
b) Describe the organization s processes for managing climate-related risks
climate-related risks. P054 NGP2022 Key Issues and Challenges
Executive-level
Significant changes to the responsibility for economic,
102-10 organization and its supply Not applicable 102-20 P009, P052
environmental, and social
chain topics
Highest governance
102-32 body s role in sustainability P033 Restatements of
102-48 P259
reporting information
Environmental 302-5
Reductions in energy
requirements of products P063, P064, P072, P228
GRI Reason for Omission / and services
Disclosure Reference
Standard Explanation
GRI 303:Water 2018
GRI 103:Management Approach 2016
Interactions with water as a
P014, P047, P057, P059, 303-1 P100, P244, P248
Explanation of the material shared resource
103-1 P069, P072, P084, P088,
topic and its Boundary
P098 Information unavailable:
Management of water
303-2 P099 We have not collected
discharge-related impacts
the data requested.
P057, P059, P069, P072,
The management approach
103-2 P073, P074, P084, P088,
and its components
P089, P099, P100, P104 303-3 Water withdrawal P244
Negative environmental
Reduction of GHG
305-5 P074, P086, P232 308-2 impacts in the supply chain P110
emissions
and actions taken
Occupational health
403-3 P179, P180 Ratio of basic salary and
services
405-2 remuneration of women to P250
men
Worker participation,
consultation, and
GRI 406:Non-discrimination 2016
403-4 communication on P178, P179
occupational health and
safety Incidents of discrimination P118, P120, P122, P159, No report applicable to
406-1
and corrective actions taken P170 2020
Worker training on
GRI 407:Freedom of Association and Collective Bargaining 2016
403-5 occupational health and P180
safety
Operations and suppliers in
which the right to freedom No report applicable to
407-1 P118, P120, P159
403-6 Promotion of worker health P179, P180 of association and collective 2020
bargaining may be at risk
Prevention and mitigation
GRI 408:Child Labor 2016
of occupational health
403-7 and safety impacts P180
Operations and suppliers at
directly linked by business No report applicable to
408-1 significant risk for incidents P118, P120, P159
relationships 2020
of child labor
GRI Reason for Omission / GRI 416:Customer Health and Safety 2016
Disclosure Reference
Standard Explanation
Assessment of the health
GRI 409:Forced or Compulsory Labor 2016
and safety impacts of
416-1 P138, P143, P145, P148
product and service
Operations and suppliers at
categories
significant risk for incidents No report applicable to
409-1 P118, P120, P159
of forced or compulsory 2020
GRI 417:Marketing and Labeling 2016
labor
Key
Topics Policies and Philosophy Management Initiative
Areas
Environmental Policy & •Policies and Philosophy for •Policies and Philosophy for
Environmental
ー
Management Systems Environmental Issues P046 Environmental Issues P046
•Climate Change (Corporate Activity •Climate Change (Corporate Activity •Climate Change (Corporate Activity Initiatives): Achievements P074
GHG / Corporate
Initiatives): Policies and Philosophy for Initiatives): Management of Corporate •ESG Data (Environmental Data): Climate Change (Corporate Activities)
Activities
Corporate Activity Initiatives P072 Activity Initiatives P073 P232
•Climate Change (Corporate Activity •Climate Change (Corporate Activity •Climate Change (Corporate Activity Initiatives): Achievements P074
Energy Consumption Initiatives): Policies and Philosophy for Initiatives): Management of Corporate •ESG Data (Environmental Data): Climate Change (Corporate Activities)
Corporate Activity Initiatives P072 Activity Initiatives P073 P232
Key
Topics Policies and Philosophy Management Initiative
Areas
•Air Quality: Air Quality Policies and •Air Quality: Achievements P086
Pollution ー
Philosophy P084 •ESG Data (Environmental Data): Air Quality P239
•Strengthening Our Business Foundations to Address Environmental Issues: Stakeholder Engagement (Priority Issues for Automobile Manufacturers Regarding the
Biodiversity
Protection of Air, Water, Soil and Biodiversity) P112
Key
Topics Policies and Philosophy Management Initiative
Areas
•Diversity and Inclusion: Diversity and •Diversity and Inclusion: Diversity and •Diversity and Inclusion: Diversity and Inclusion Achievements P126
Diversity
Inclusion Policies and Philosophy P122 Inclusion Management P124 •ESG Data (Social Data): Diversity and Inclusion P251
Responsible Minerals •Supply Chain Management:Minerals •Supply Chain Management:Responsible •Supply Chain Management:Responsible Minerals Sourcing Management
Sourcing Sourcing Policy P163 Minerals Sourcing Management P163 P163
•Labor Practices (Respecting the Rights •Labor Practices (Respecting the Rights •Labor Practices (Respecting the Rights of Workers): Achievements in
Employment of Workers): Policies and Philosophy on of Workers): Management That Respects Respecting the Rights of Workers P171
Respecting the Rights of Workers P170 the Rights of Workers P170 •ESG Data (Social Data): Employee Data P250
•Human Resource Development: Human •Human Resource Development: Human •Human Resource Development: Human Resource Development
Human Resources Resource Development Policies and Resource Development Management Achievements P169
Philosophy P165 P165 •ESG Data (Social Data): Human Resource Development P254
Key
Topics Policies and Philosophy Management Initiative
Areas
Observance of Business
•Compliance: Business Ethics P218
Ethics
Nissan s Commitment to
•Compliance:Nissan s Commitment to Tax Transparency P223
Tax Transparency