Illness and Injury Prevention Program
Illness and Injury Prevention Program
6.3.20
Section 1
IMPLEMENTING THE PROGRAM
The Injury and Illness Prevention Program (“IIP Program”) administrator, [the risk officer], has
the authority and responsibility for implementing the provisions of this program for The
Esquire Tavern.
All managers and supervisors are responsible for implementing and maintaining the IIP Program
in their work areas and for answering worker questions about the IIP Program.
It is the policy of The Esquire Tavern that accident prevention shall be considered of
importance in all phases of operation and administration.
It is the intention of the company’s management to provide safe and healthy working conditions
and to establish and enforce safe practices by employees.
The prevention of accidents is an objective affecting all levels of the organization and its
activities. It is, therefore, a basic requirement that each manager make the safety of employees an
integral part of his or her regular management function. It is equally the duty of each employee
to accept and follow established safety regulations and procedures.
An injury that occurs on the job, even a slight cut or strain, must be reported to management as
soon as possible. Under no circumstances, except an emergency, should an employee leave a
shift without reporting an injury which occurred.
The IIP Program outlines the company’s policies and procedures to maintain a safe and healthy
work environment for all employees. Updates to this program may be made periodically by the
Risk Management Department. They are responsible for coordinating all efforts and overseeing
the enforcement of all company safety rules and policies.
1
SECTION 2
EMPLOYEE COMPLIANCE
ENSURING OF COMPLIANCE
All employees, including managers and supervisors, are responsible for complying with safe and
healthful work practices. Our system of ensuring that all employees comply with these practices
includes the following practices:
A. Program at their initial orientation and may request another copy at their expense (if
no additional information has been added since the prior copy was provided).
B. Employees will be trained in safe practices. If unsafe practices are observed, the
observer must report the practice to management and the employee will be retrained
to ensure that they comply with safe work practices.
C. Disciplinary action will be used to ensure that employees follow safe work practices.
If unsafe practices are observed, THE ESQUIRE TAVERN’s Progressive Discipline
Program may be employed. Termination can result after the steps in the discipline
process have been followed; however, when the violation is considered severe
enough, it may result in discipline up to and including immediate termination. For
more information see the Progressive Discipline and Code of Conduct sections in
the Employee Handbook.
SECTION 3
COMMUNICATING SAFETY AND HEALTH
COMMUNICATION:
A. During the initial safety orientation, employees will be informed of the
importance of safety at The Esquire Tavern. Employees will be encouraged to
report any unsafe conditions to the manager without fear of reprisal.
B. On the Federal and State Labor Law Posters that must be posted in your store,
there is a section that encourages employees to report any unsafe conditions or
occupational health concerns without fear of reprisal to the Director of
Operations 281-635-2083.
Employees may call the Director of Operation’s anonymously at any time. All health and
safety concerns or suggestions will be reviewed and addressed by the Director of Operations
who will determine if an inspection, further training, or any other action is necessary.
HOW IT OPERATES:
MEET REGULARLY (MONTHLY)
The holding of regularly scheduled safety meetings gives committee members an opportunity to
discuss hazards and ways to correct them, accident frequency rates, injuries that have occurred,
recommendations and program plans. A well-organized meeting is the common ground on which
employees and management make their reports and arrive at the decisions that give life to the
accident prevention program.
INSPECT REGULARLY (DAILY/WEEKLY/MONTHLY)
Regular inspections make it possible to have early discovery of hazardous conditions which have
developed or which may develop. Supervisors and employees, knowing that regular inspections
are being made, will strive to eliminate conditions that might be criticized by the committee.
INVESTIGATE ACCIDENTS
Accidents result from failures; either mechanical, material, or human. When an accident occurs,
the safety committee should investigate carefully in order to find and correct the cause. By taking
part in accident investigations, members of the safety committee become acquainted with the
conditions and actions that lead to accidents and resulting injuries. This experience helps them to
make more valuable recommendations. Also, the combined efforts of a committee may bring to
light important items which would otherwise be overlooked.
DEVELOP ACCIDENT DATA
By compiling and analyzing accident reports, the safety committee can determine how many
injuries occurred, when they occurred, and what the main causes were. The committee can use
this information to determine which phases of the safety program need to be emphasized or
modified.
DEVELOP SAFE WORK METHODS AND RULES
With their experience as a background, safety committee members can be of valuable assistance
in developing safety rules and safe work methods. As operating changes are made, new
equipment added, or new procedures developed, the committee can revise and add to these
methods and rules to keep the safety program abreast of operations. Please share any suggested
safety improvements with the Director of Operations.
SAFETY, FIRST-AID TRAINING, AND EMERGENCY PROCEDURES
Safety, first-aid training, and emergency procedures not only give workers and supervisors an
opportunity to learn more about these subjects, but also are an excellent means of arousing and
maintaining their interest in them.
SEE THAT ADEQUATE FIRST-AID FACILITIES ARE PROVIDED
In addition to sponsoring first-aid training, the committee should see to it that there is a centrally
located first-aid station, and that it is adequately stocked with necessary first-aid supplies. The
committee should make certain that responsibility for maintaining the first-aid station has been
clearly assigned.
ADVERTISE SAFETY
A good part of safety is selling and the salesmen must be backed up with appropriate advertising.
Use of bulletins, posters and word-of-mouth advertising will help the safety committee to make
the other employees safety-minded. The most important requirements for a good safety
advertising program are credibility and ingenuity.
IDENTIFICATION OF HAZARDS
Inspections must be performed monthly by the Restaurant Management to identify and evaluate
workplace hazards. They will also be performed monthly by the Safety Committee.
All inspections will be documented by using the Safety Committee Restaurant Inspection form
that will be dated and signed by the employees performing the inspection. The restaurant
management team will correct, or arrange to correct, all hazards identified.
SECTION 5
PROCEDURES FOR INVESTIGATING OCCUPATIONAL INJURY, ILLNESS,
OR EXPOSURE TO HAZARDOUS SUBSTANCES
ACCIDENT INVESTIGATION:
All accidents, illnesses, and exposures to hazardous substances resulting from employment with
The Esquire Tavern will be investigated by the employee’s Manager. If there was any
information discovered that had to be written in, the completed form should be emailed to the
Director of Operations, josh@esquiretavern-sa.com, for review to determine if a work area or
process should be inspected, and if corrections are needed. Particular attention will be given to
ways to prevent future occurrences of the accident, illness, or exposure to hazardous substances.
Thoughts, feelings, attitudes, and beliefs contribute to accidents. Inattention and internal
distractions are major factors in the cause of accidents.
The following is a list of mental barriers to keeping one’s mind on the task at hand.
Strong Emotions: Powerful personal thoughts and concerns, whether pleasant or unpleasant, that
are brought to the job or carried home from the job.
Mental Gymnastics: Includes complicated mental activities that persons sometimes attempt to
do in their heads.
Drifting Thoughts: This thought pattern is most associated with a numb sensation which many
can associate with a long automobile drive or constant repetitive activities. “I don’t remember
driving that last five miles.”
External Distractions: Everyone is readily familiar with these. One common example is when
drivers turn their attention from the road to gawk at a minor accident.
Values and Beliefs: Two prevalent safety beliefs that impair present moment thinking are
cynicism and denial. Cynicism is often reflected by statements such as, “Safety is a waste of
time”, and denial by such remarks as, “It can’t happen to me”.
Understanding the concepts of “Present Moment Thinking” can help you identify the causes of
inattention, carelessness, or accident prone-ness.
A complete accident investigation should include one or more of the five mental states (barriers)
which prevent “Present Moment Thinking”. By use of these terms, the supervisor can then
develop specific recommendations for the employee to follow for preventing reoccurrence of
similar accidents.
SECTION 6
CORRECTING UNSAFE CONDITIONS AND WORK PRACTICES
CORRECTIONS OF HAZARDS
When safety hazards are corrected, the action taken will be reported to the Safety Committee at
the next safety meeting. It will be noted in the minutes of the meeting.
When an imminent hazard exists that cannot be immediately abated without endangering
employee(s) and/or property, we will remove all exposed workers from the area except those
necessary to correct the existing condition. Workers necessary to correct the hazardous condition
shall be provided with the necessary protection.
In addition, the Restaurant Management will be responsible for noting the corrective action on
the Safety Checklist or Hazard Checklist on which the hazard has been originally identified.
Priorities will be determined by the severity of the hazard(s) identified. Employees will be
protected from imminent hazards until they are corrected.
SECTION 7
OCCUPATIONAL HEALTH AND SAFETY TRAINING PROGRAM
Safety orientations have been conducted as a part of all existing employee’s training and
orientation. The Safety Standards and Policy, as a part of the employee handbook, has been
signed by all existing employees.
Employees given a new job assignment will be provided a safety orientation regarding any new
hazards prior to beginning the new job.
Employees exposed to a new hazard (new machinery, new chemical, different processes, new
substances, new equipment, etc) will be given a safety orientation prior to working with the new
hazard.
Whenever we are made aware of a new or previously unrecognized hazard employees will be
providing training and instruction.
Only individuals who are knowledgeable of the safety hazard and safe practices of the employees
under their direction and control will be permitted to supervise.
Records will be kept of all training provided. Records will indicate the type of training given, the
name of the training provider and the employee’s signature. These should be kept in the
employee’s personnel file.
The following are some of the Safety sections of the Employee Handbook, which all employees
are held responsible for reading when they sign the Employee Handbook Acknowledgement
Form. You can find more in Chapter 5 of the Employee Handbook.
Safety and Security - It’s Everyone’s Responsibility!
Accident Prevention
Walk - don't run in the restaurants.
Wear proper, restaurant safe non-slip footwear.
Don’t let your mind wander: use “present moment thinking.”
Be aware of each other and make your presence known (e.g., say "Behind you!")
Only use equipment you’ve been trained and authorized to use.
Never place silverware in glassware or handle by blades of knives, etc.
Use safety gloves when using a knife or handling sharp objects.
Use proper lifting techniques.
Stack and handle materials in a safe manner.
Keep aisles and passageways clear.
Pick up debris and wipe up spills that could cause slips at all times.
Never compress trash bags with your hands; use a sturdy, blunt object to avoid
being cut or punctured by sharp items in the trash.
Carry trash bags away from your body at all times.
Report all safety hazards immediately.
Practice safe work habits; no horseplay is tolerated!
Encourage others to follow safe work practices.
Know where the first aid kit is located in your
store. (Note: Never dispense medications to
guests!)
The following conditions must be maintained on a constant basis to provide maximum safety for
all employees.
1. FLOORS FREE FROM WATER, ICE, FOOD SCRAPS, AND SPILLS and other items
which are the cause of our most costly and serious injuries. The employee who
causes this condition must clean it up IMMEDIATELY.
2. KNIVES AND SCISSORS may not be taken from their designated places of use. Knives,
scissors, and box cutters may not be used to open cans, containers, or put to other
unsafe uses. Food containers are to be opened only with the approved tool. Food
slicers may not be used without protective guards in place. Employees may not use
their own pocket knives at the restaurant.
3. CUT RESISTANT GLOVES are to be worn at all times when handling knives, scissors,
slicers, or other sharp objects. Lacerations are our most frequent injury, and wearing
the proper protective gloves can minimize the severity of, or eliminate, these injuries.
4. Oven Gloves must be used on both hands when removing items from the oven.
5. Speed and hustle are encouraged; however, running and jumping are not safe and
therefore prohibited. Please be especially careful on the stairs.
6. ELECTRICAL PLUGS, RECEPTACLES, AND CORDS which are broken or frayed or
which do not appear safe may not be used and must be reported to the Restaurant
Manager immediately.
7. LIFTING of anything beyond an employee’s capability is prohibited. Lifting or carrying
more than two boxes of heavy items such as chicken or cheese or heavy equipment by
one person is prohibited. Lifting of anything while hot is prohibited. All employees
must follow the six steps to safe lifting as outlined on the next page.
8. HAZARDOUS CHEMICALS are those used for cleaning, dish washing, pest elimination,
degreasing, and sanitizing. Material Data Safety Sheets are available in the MSDS
binder for all chemicals in use in the restaurant. Employees are requested to read the
MSDS sheets and be familiar with the use of each chemical before using it. Employees
are to know the proper quantities to use, whether or not protective clothing is required
during use, and what to do in the event of ingestion or contact with the skin or eyes.
SIX STEPS TO PROPER LIFTING
1. FIRST, SIZE UP THE LOAD. Considering weight, size, and shape will help your body
get ready to lift.
2. SQUAT DOWN TO THE LOAD. Lower yourself by bending your knees, while keeping
your back as straight as possible. Don’t bend from the waist any more than you have to.
3. USE YOUR LEGS TO PUSH UPWARD WHEN LIFTING. Take the strain with your legs, not
with your back.
4. KEEP YOUR BACK AS STRAIGHT AS POSSIBLE WHEN LIFTING. When lifting, always keep
your back straight though not necessarily vertical.
5. KEEP LOADS CLOSE TO THE BODY. Reduce muscle strain and keep your balance by
holding the load close in.
6. IF YOU HAVE TO TURN WITH A LOAD, FIRST CHANGE THE POSITION OF YOUR FEET.
Then turn your body and the load with one, smooth, continuous motion.
SECTION 8
HAZARD COMMUNICATION
The Esquire Tavern has developed a Hazard Communication Program to enhance our
employees’ health and safety.
As a company, we intend to provide information about chemical hazards and other hazardous
substances, and the control of hazards via our comprehensive Hazard Communication Program
which includes container labeling, Safety Data Sheets (SDS), and training.
CONTAINER LABELING
It is the policy of this company that no container of hazardous substances will be released for use
until the following label information is verified:
- Containers are clearly labeled as to the contents
- Appropriate hazard warnings are noted
- The name and address of the manufacturer are listed
This responsibility has been assigned to the General Manager and the Kitchen Manager. To
further ensure that employees are aware of the hazards of materials used in their work areas, it is
our policy to label all secondary containers.
The supervisor in each section will ensure that all secondary containers are labeled with either an
extra copy of the original manufacturer’s label, or with generic labels which have a block for
identity and blocks for the hazard warnings.
The Kitchen Manager will review incoming data sheets for new and significant health/safety
information. He/she will see that any new information is passed on to the affected employees.
SDS will be reviewed for completeness by the Kitchen Manager. If a SDS is missing or
obviously incomplete, a new SDS will be requested from the manufacturer or from Ecolab.
SDS are available to all employees in their work area for review during each work shift. If SDS
are not available or new hazardous substances in use do not have SDS, please contact the Risk
Management Department immediately.
Note: It is critically important that all of our employees understand the training. If you have any
additional questions, please contact the Kitchen Manager or the General Manager.
When new hazardous substances are introduced, the Kitchen Manager or the General Manager
will review the above items as they are related to the new material in your work area safety
meeting.
If anyone has questions about this plan, contact the Risk Management Department at the
Restaurant Support Center. Our plan will be monitored by Managers, Directors, Vice Presidents,
and other supervisory personnel to ensure that the policies are carried out and that the plan is
effective.
CHEMICAL HAZARD EMERGENCY AND FIRST AID PROCEDURES:
All employees should be familiar with the SDS for the chemicals they work with. Employees
will be trained and should know what to do if they come in contact with a chemical and what
personal protective equipment is needed to protect themselves. In general, employees should
follow these rules if exposed to potentially harmful chemicals; however, the instructions in the
SDS should always take precedence and be followed.
Eye contact – If splashed into the eyes, flush it with water and/or eye wash solution for 15
minutes or until irritation subsides.
Skin contact – In case of skin contact, remove any contaminated clothing, and wash skin
thoroughly with water and soap.
Ingestion – If ingested, DO NOT induce vomiting, call emergency medical aid immediately.
SECTION 9
WELLNESS CHECK & COVID-19 UPDATES
No one with a fever or other symptoms of Covid-19 is permitted in the facility. Please note
that according to the CDC, these symptoms include cough, fever greater than 100.4°F, chills,
shortness of breath or difficulty breathing, sore throat, muscle pain, extreme fatigue, pink eye,
diarrhea or other gastrointestinal issues, or new loss of taste or smell.
Please use the following script, and only ask the questions listed below. “Before you start your
shift/come in to the restaurant, I want to make sure we are protecting the health and safety of our
team members and guests, and are not putting anyone at risk. So I would like to ask you a few
questions:
o Are you experiencing or have you experienced within the last 14 days any symptoms
associated with COVID-19 (extreme fatigue, aches, difficulty breathing, cough, fever
greater than 100.4°F, sudden loss of hearing or taste, pink eye, diarrhea, or other
gastrointestinal issues)?
o Have you been diagnosed with COVID-19?
o Have you been in close contact in the past 14 days with someone diagnosed with
COVID-19?
o Have you been told by a healthcare provider or public health official that you should
self-quarantine due to potential COVID-19 exposure or because you may have
COVID-19?
• Temperature Check. After answering the wellness check questions, managers should only use a
forehead/infrared thermometer to take the temperature of the team member. THE ESQUIRE
TAVERN will be using the CDC’s guidelines to define a fever as 100.4°F or higher.
• The thermometers are supplied by THE ESQUIRE TAVERN, and no other type of
thermometer should be used. If your thermometer stops working, please contact Director of
Operations immediately.
• Thermometers should be thoroughly sanitized after every use, even though they do not touch
the skin of the employee.
• Thermometers should be calibrated prior to each use per the manufacturer’s instructions. Time
between employee scans should be based on manufacturer recommendations and performed in a
way to preserve team member privacy (e.g., allow time for previous reading to clear) .
• Encourage team members who bike, walk, or run to work to give themselves time to cool down
before having their temperature taken. Team members should clock-in upon arriving and being
ready to work, regardless if they need to wait to have their temperature taken.
• If a team member is found to have a fever of 100.4°F or higher, the team member conducting
the temperature should rescan the team member a total of three times to ensure accuracy. If the
scanned team member displays a fever two out of three times, they should be considered to have
a fever.
If a team member answers “yes” to any wellness check questions or has a fever (as defined
above), the team member should be sent home. The team member should be encouraged to
contact his/her medical provider and to contact Director of Operations regarding returning to
work, any extenuating circumstances they wish to share, and, if applicable, any sick pay
available.
• Depending on the location of your restaurant, the team member may be entitled to reporting
time pay. Please contact Director of Operations for any questions on how to process reporting
time pay.
• Sanitize all areas and equipment the team member came into contact with (door handles,
tabletops, pens, iPad etc.).
Managers conducting wellness checks must strictly follow THE ESQUIRE TAVERN’s Anti-
Discrimination Policy. To ensure consistency and fairness, team members conducting
wellness checks must apply the above protocols to everyone equally, with no favorites or
exceptions.
SECTION 10 – UPDATED APRIL
2021 RECORDKEEPING
2. Documentation of safety and health training for each worker, including the
worker's name or other identifier, training dates, type(s) of training, and
training providers are recorded on a worker training and instruction form.
We also include the records relating to worker training provided by a
construction industry occupational safety and health program approved by
Cal/OSHA.
Inspection records and training documentation will be maintained for one year, except for
training records of workers who have worked for less than one year which are provided
to the worker upon termination of employment.
SOAK TANK INSTRUCTIONS
DO NOT USE THE SOAK TANK UNTIL YOU HAVE BEEN TRAINED BY A
MANAGER.
KEEP AWAY FROM EYES. IMMEDIATELY WASH WITH WATER AND EYE
WASH FOR 15 MINUTES AND OBTAIN MEDICAL ATTENTION.