CFLM 2

CHARACTER FORMATION 2- LEADERSHIP,

DECISION MAKING, MANAGEMENT AND
ADMINISTRATION
SUMARIZATION OF MANAGEMENT,
MANAGER ,MISSION, VISION AND VALUES

MANAGERIAL FUNCTION

ORGANIZATION- It assists in decidingthe tasks to be performed,

to do them, how to organize the tasks and where to make
decisions.
STAFFING - This is important for employing different types of
peopleand performing different activities such as training, growth,
evaluation, compensation, welfare etc.  
DIRECTING - This requires that subordinates be given
instructions and motivated to achieve their goals.
CONTROLLING - This is monitoring practices to ensure that the
workers perform the tasks as scheduled, and to correct any major
deviations. 
MANAGERIAL SKILL - Managing Position requires profer Skills to
perform various jobs.
THREE TYPES OF MANAGERIAL SKILL
1.TECHNICAL SKILL - Manager must able to with resource
equipment, strategies, produces, or technical skills.
2. HUMAN SKILL - Managers must have ability to work well with
other people bot individually and in a group.
3.CONCEPTUAL SKILL - Present knowlegde or ability of
managers for more abstract thingking.
QUALITIES OF A MANAGER
- Since the manager makes decisions for each type of activity and
his decisions affect an organization’s work, he should have the
following attributes to do his job properly.
1. EDUCATIONAL COMPETENCE
               A manager has to have adequate and outstanding
preparation. Besides other educational qualifications they are
required to have management education and training.
INTELLECTUAL QUALITY
           Managers should have a higher level of intelligence
relative to others, because they have more roles in the
organization than other men. Intelligence can assist a manager
evaluating the organization’s present and future organizational
possibilities.
LEADERSHIP ABILITY -  A manager has to be able to direct and
motivate people working within the business. He shall subordinate
himself to leadership.
 TRAINING -A manager must develop organizational
competencies. As described in the preceding issue, these skills
consist of technical skills, human skills and logical abilities.
TECHNICAL KNOWLEDGE AND SKILLS
-    A manager should have technical knowledge of the
organization's job and other tasks.
MENTAL MATURITY
-  deal with different circumstances a manager should have
mental maturity. He is supposed to be polite, good listener and
quick respond to situations.
POSITIVE ATTITUDE
- Positive attitude is to a manager's asset. A manager has to deal
with a lot of people from both inside and outside the company. He
should be sensitive and optimistic to different suggestions and
make rational choices.
 SELF-CONFIDENCE
- Every manager should have faith in himself. He has to take a lot
of decisions everyday: he should stick to them and try to put them
into practice.
FORESIGHT
- manager has to make a decision not just for the present but also
for the future. The technology, marketing, consumer behavior,
financial set-up etc. are rapidly changing.
ROLE OF MANAGER IN ORGANIZATION

    The role of manager is very critical within an organization. An

organization’s success  will depend on the managers ability in
using the resources  to achieve organizational objectives.

The word management positions apply to different managerial

activity categories. In his research, Henry mintzberg discovered
that the prevalent view was the manager where critical thinkers
who evaluated information carefully and systematically  before
making decisions.

Henry Mintzberg OC OQ FRSC is a Canadian academic and

author on business and management. He is currently the
Cleghorn Professor of Management Studies at the Desautels
Faculty of Management of McGill University in Montreal, Quebec,
Canada, where he has been teaching since 1968

´INTERPERSONAL ROLES
   A manager has to perform the following duties.
A. Receive visitors from outside, or preside over employees social
function.
B.. Sign as organization’s manager some legal documents.
´ C. Function as a chief when he is needed to carry out
subordinate activities.
D. Not only inspire to work force but also to recruit, fire and
discipline employees.
E. Pay outside organizations for the collection of information
relating to companies.

´2. INFORMATIONAL ROLES-  A manager are required to

perform informational roles.

A. To collect information outside of one’s own organization and

institutions.
B. Perform the disseminators position as they deliver
information to the organization’s subordinates.
C. Acts as a spokesman has he represents outsiders to the
organization.

D. DECISIONAL ROLES
  According to Mintzberg a manager performs four decisional
roles.

3. DECISIONAL ROLES
   According to Mintzberg a manager performs four
decisional roles.

A.He initiate and supervises new projects to improve the

performance of organization.

B. As a conflict controller, administrators take corrective

actions to fix previously unknown issues.

C. Acts as resource allocation when allocating and

controlling human, physical, and monetary resource
allocation.
D. When dabating and bargaining with other parties, he
works as a negotiator.

IMPORTANT ROLES OF A MANAGER MODERN

CHALLENGES FOR MANAGERS

AS LEADER:
A.DEFINING VARIOUS PEOPLE'S ACTIVITIES AND
GOALS WITHIN THE ORGANIZATION.
B.HELPS AT THE WORK-GROUP TO CREATE THE
RIGHT TYPE OF ATMOSPHERE AND HOMOGENEITY. 

C.THE GROUP'S ACTIONS AND PERFORMANCE LED BY

HIM ARE INFLUENCED. 

AS COORDINATOR:
A.BRING TOGETHER VARIOUS RESOURCES, BOTH
PHYSICAL AND HUMAN, FOR THE ACHIEVEMENT OF
ORGANIZATIONAL OBJECTIVES.

B.MOBILIZES DIFFERENT RESOURCES, BRINGS

INTELLIGENT   UNDERSTANDING AND GOODWILL
AMONG EMPLOYERS TO COMPLETE WORK AT THE
ORGANIZATION.

C.WITH THE AID OF EFFECTIVE COMMUNICATION,

BETTER PLAN EVENTS AND PROGRAMS.

AS DELEGATOR OF AUTHORITY:
A.ASSIGN DUTIES TO THE SUBORDINATES THAT HE
TRUSTED, AND DELEGATE THE AUTHORITY
NECESSARY. IF THEY DO ANY WORK
INDEPENDENTLY, THE SUBORDINATES MAY GAIN
CONFIDENCE AND BE PREPARED FOR HIGHER
RESPONSIBILITIES.

B.ENCOURAGE EMPLOYEES TO TAKE UP

APPROPRIATE WORK ACCORDING TO THEIR SKILLS
AND KNOWLEDGE AND TRAIN FOR THE NEXT LINE OF
EXECUTIVES.
C.CREATE PROPER COMMUNICATION SYSTEM SO
THAT SUBORDINATES ARE ABLE TO GET REGULAR
GUIDANCE AND RESPONSE FOR THE ACTIVITIES
TAKEN UP BY THEM.

AS DECISION-MAKER:
•AFTER ADDRESSING VARIOUS ASPECTS OF THE
PROBLEM, TAKING DECISIONS FOR DIFFERENT
ACTIVITIES, EVALUATING THEM, DESIGNING POSSIBLE
ALTERNATIVES AND CHOOSING THE CORRECT ONE.

TAKE NOTE: A DECISION WHICH IS MADE AT THE

RIGHT TIME WILL YIELD GOOD RESULTS. IN ITS
DECISIONS A MANAGER MUST CREATE
CONSISTENCY, FIRMNESS AND CONVICTION.

AS A HUMAN RELATIONS PRACTITIONER:

A.ADDRESS WORKPLACE ISSUES WITH STAFF.

B.TRIES TO GET THE BEST OUT OF THE WORKERS,

AND EFFORTS ARE MADE TO BOOST THE
ORGANIZATION'S EFFICIENCY.

C.ENCOURAGE EMPLOYEES TO ENGAGE IN DECISION

MAKING PROCESSES.

AS A SPOKESMAN OF THE ORGANIZATION:

A.ACTS AS THE ORGANIZATION'S SPOKESMAN.

 B.HE WORKS WITH OUTSIDERS AND PROVIDES THEM
WITH THE REQUIRED INFORMATION THAT THEY NEED.

C.MAINTAINS GOOD RELATIONSHIPS WITH ALL

STAKEHOLDERS INCLUDING SHAREHOLDERS,
EMPLOYEES, CUSTOMERS' VENDORS, GOVERNMENT,
ETC.

D.HELPS TO CREATE A STRONG ORGANIZATION'S

REPUTATION NOT ONLY AMONG CLIENTS BUT ALSO
AMONG OUTSIDERS.

A MANAGER SHOULD HAVE AN UNDERSTANDING OF

THE PRINCIPLES OF PUBLIC UNDERSTANDING AND
THE ADVANTAGES OF KEEPING THE PUBLIC
INFORMED WHILE PERFORMING THE ROLE OF A
SPOKESMAN.

MODERN CHALLENGES FOR MANAGERS

-  DIFFERENT TIMES EVERY COMPANY HAS TO COPE WITH
THE EXTERNAL ENVIRONMENT THAT PREVAILS.
- ORGANIZATIONS NEED TO RESPOND TO
ENVIRONMENTAL CHANGES WITH SPEED AND EFFICIENCY
TO ENSURE SURVIVAL.

DEVELOPING MISSION AND VISION STATEMENTS

-Developing a statement of vision and mission is crucial for
community initiative to be successful.
Roles Played by Mission and Vision
1. Communicate the organization's intent to shareholders.
2.Inform the development of strategy
3. Establish the tangible priorities and goals by which to
measure the success of the strategy of the company .

WHAT IS VISION STATEMENT?

-Their Vision is there dream. It's what your company to be
ideal conditions for your community. It could be a world
without a war, or a society where all men, regardless of
gender or racial background, are.treated as equals.

Characteristics of vision statement should be:

a. Understood and shared by members of the organization
b. Broad enough to include diverse variety of local
perspectives.
c. Inspiring and uplifting to everyone involved in group's
effort.

General Guidelines in Creating Mission Statements.

-Concise. While not as brief as statement of vision, mission
statements in one sentence also usually get their point
accross.
Outcome-Oriented -Statements on task descibe the basic
results to which the organization is operating.
Inclusive
- Good mission statements are not restricted in the
community's policies or industries that may get involved in
the project.

Role of the Mission Statement

Leaders should emphasize the current statement of mission
to employees.

Role of the Vision Statement

- A vision statement is a vision of the future with the hope
and positive outlook.

Purposes of Strategic Planning

Strategic planning is a systematic process that helps you set

an ambition for your business' future and determine how
best to achieve it.

3 KEYS AREAS OF STRATEGIC PLANNING:

1.YOUR MISSION
- defining your business' purpose.
2. YOUR VISION
- describing what you want to achieve
3. YOUR PLAN - outlining how you want to achieve your
ultimate goals

IMPORTANT OF CREATING VISION AND MISSION

STATEMENTS
-MISSION AND VISION - Why is it important?
The importance of an organization to develop a vision,
mission, is important for strategic direction. It helps the
employee know the purpose of its existence and core values
on which it is governed.

ADVANTAGES OF HAVING A CLEAR VISION

STATEMENT.
- Bringing people into work together.
- To offer hope for a better future.
- Empowering members of the group to achieve their goals
through constructive and successful action.
- Turn your broad sight vision into more practical, action-
oriented language.
- Describe your priorities clearly and concisely to the
stakeholders.
- Improving the image of your organization as being skilled
and knowledgeable.

HOW TO CREATE VISION AND MISSION STATEMENTS ?

The organization now has the tools to create the specific

messages, providing clear understanding of the vision and
mission messages. Unless your community has already
formed statement of vision and mission, consider them in
the light of the criteria.

1. Learn what is important to people in your organization and

the community.

- As the first step in the development of your action plan is to

establish your vision and mission statement, it is especially
important that these first step are well in community principle
and values.

Different ways in gathering this information

- Conducting public forums with members of the community.
2. Decide what to ask.
- No matter if you are talking to one person or a crowd, your
purpose is the same - to learn what matters in your
community

List of question you might use to focus your discussion with

community members.

a. what is your vision / dream for our community?

b. what do you want to see change?
c. Why will they fix these issues ?
d. How would you like to see success?

3. Decide on the general focus of your organization.

  After the organization leaders have learned what the group

haws to say, it’s time to determine the organization or
initiative overall emphasis.

DEVELOP YOUR VISION AND MISSION STATEMENT

  Development clear vision  and mission statement are two

of the most critical activities that your organization can
tackle, as such statement influence almost everything else
you do.

WRITING MISSION STATEMENTS

  The method of writing the statement of purpose for your
organization is close to creating your statement of vision.

EMPOWERMENT - Means people having power and control

over there own lives empowerment means that people are
equal citizens.
MENTAL CAPACITY ACT - some people might need more
support than other people.

if we work with people in defferent way that means they are

empowered they will have better lives

12. Personality development

Managers tend to be involved in cultivating their
staff and fellow leaders 'personalities.

Work ethic
Knowledge, effort, behaviors, attitude, manners
of work, interpersonal vision, a commitment to
change and the standard of work generated are
important elements of every worker's mentality today.
•Some examples of workplace values include:

•*Being accountable.

•*Making a difference.

•*Focusing on detail.

•*Delivering quality.

•*Being completely honest.

•*Keeping promises.

•*Being reliable.
•*Being positive.

•*Meeting deadlines.

•*Helping others.

•*Being a great team member.

•*Respecting company policy and rules, and respecting

others.

*Showing tolerance.

The Importance of Workplace Values

The ideals in the workplace are the guiding

principles that are most important to you about the
way you work. You use these deeply held values to
distinguish between right and wrong ways of working
and they help you make crucial career choices and
decisions.