04 - Chapter 1
04 - Chapter 1
1.1 Introduction
Till the late twentieth century, the mission of business firms was exclusively
economic. With the business environment being characterised by various developments
including the shift of power from capital to knowledge, increased levels of literacy and the
shrinkage of geographical boundaries due to faster means of travel and communication,
people are by and large, becoming conscious of their rights which has led to a rise in the
expectations of society from business. An organisation definitely receives all its necessary
input from the society and there starts the obligation towards the people. CSR has
increasingly become an important activity nationally and internationally. In recent years it
has become a fundamental business practice and has gained much attention of the
management and board of directors of the companies as it helps them in achieving good
business practices and effective leadership. It can also be observed that the way today’s
corporate approach different social causes have changed considerably. It had changed
from mere charity to empowerment.
1
Chapter 1 Introduction
environment) work with the concept of sustainable development CSR become way an
organisation try to achieve a balance between economic, social and environmental
aspects while addressing the stakeholder expectations. So CSR has made an
imperative change in the way a business is done. The concerns of the managers have
shifted from mere economic aspect and they give due weightage to legal, ethical,
moral, social and environmental impact of their actions while making a decision.
CSR has its roots in the thinking of 20th century where the thinkers made
suggestions to incorporate religious principles to business activities. It started with
philanthropy where rich and generous people made contributions for the upliftment of
downtrodden. The evolution happened gradually and lead to the steward principle which
required the business and wealthy individuals to act as the caretakers of the society. It
required the utilisation of the society’s resources for the wellness of the society as a
whole. Bowen, Carroll had their role in giving a definition to the concept of CSR.
One of the most accepted definition of CSR was given by World Business
Council for Sustainable Development as “Corporate Social Responsibility is the
continuing commitment by business to behave ethically and contribute to economic
development while improving the quality of life of the workforce and their families as
well as of the local community and society at large.
2
Chapter 1 Introduction
CSR compliance in-line with the prescribed CSR/year is going to increase and
would reach in the range of 97-99% by FY 2019-20.
3
Chapter 1 Introduction
It is clear from the graph that education is the most invested sector i.e. about
15000cr and it is followed by poverty alleviation, healthcare and WASH
initiatives (the projected amount is 14094 crores). Rural development and
Environmental Sustainability also topped the list.
Maharashtra topped the state- wise list of CSR spending. It contributed 15.59%
of the total CSR spending in India.
Table 1.1: State wise CSR spending for the year 2018
4
Chapter 1 Introduction
Reliance Industries Limited tops the companies list regarding the CSR
spending. It is followed by ONGC Ltd. And TCS Ltd.
It is high time that the CSR initiatives in India take a new deviation by entering
into new collaborations and partnerships for the effective implementation of CSR. As
quoted in the report of NGOBOX “Shared vision and mission, shared objectives and
co-created programmes by companies, not for profits and government agencies, are
the future of corporate social responsibility and sooner we adopt that, the better our
programs and greater our impacts will be”
This quote reveals the relevance of stakeholders and today our corporate are
increasingly interpreting CSR in terms of the interest of a specific but a large and
diverse segment of stakeholders. Corporate strongly believe that the attempts made in
CSR domain will help in generating favourable responses from the stakeholder group.
CSR can foster very strong and positive relationships with the stakeholders of the
company. The key for creating value from CSR lies in understanding the stakeholder’s
perception and interpretation of the CSR activities. So having a stakeholder approach
is the key to the success of any corporate house in the modern world.
5
Chapter 1 Introduction
fail to reach the common people. CSR is a bridge in building a cordial relationship
between the corporate and the community where the corporate operates. This relationship
is mutually beneficial for the corporate and the community.
Cochin shipyard is one of the leading PSU in Kerala. The company is a pioneer
in shipbuilding & repair in India. It possesses an infrastructure that combines
economy, scale, and flexibility, and has ISO 9001 accreditation. CSL also has an
exclusive area set for offshore construction and future expansion. As one of the India's
top 10 public sector undertakings, CSL has been rated excellent by the Government of
India, four times in a row for achieving the targets. The company has a long history in
CSR practices even before the introduction of mandatory CSR. The company was
undertaking CSR activities following the guidelines of the Department of Public
Enterprises for the past few years. The company covers various sectors like health,
education, empowerment, Clean India etc.
1.1.6 About the CSR project of CSL- Drinking Water Project at Chottanikkara
The 750 families residing in Ambadimala settlement colony falling within the
Chottanikkara Grama Panchayat were not having proper water supply due to the
geographical constraints. The water supply by the water authority was not sufficient to
meet the needs. The CSL has taken up this issue and addressed the water scarcity
faced by the Ambadimala residents. Major works of the project included a well
construction (water source), over head tank (1,00,000 litre) pipe lines, pumping house,
water purification plant and distribution points. The project came under the category
of Integrated Rural Development. The panchayat on the request of residents and ward
members forwarded a request to CSL for considering the water scarcity problem of
this area under the CSR project of CSL. The company considered the project and
6
Chapter 1 Introduction
screened and reviewed the project considering various factors like number of persons
benefited, the cost associated with the implementation of the project etc. The total cost
associated with the project was 75 lakhs. CSL provided 60 lakhs for the project
implementation. The CSR team and the Civil Engineering Department of CSL made
constant visits to the site of the project. The CSL continuously monitored the project
construction and development. The inauguration of the scheme was held at the site on
27th February, 2016. Shri Madhu S Nair, C&MD, CSL dedicated the scheme and
handed over the key to the Grama Panchayat. Shri Anoop Jacob, Honourable Civil
Supplies and Education Minister, Govt. of Kerala inaugurated the function in the
presence of the officials of Cochin Shipyard, government of Kerala and the residents.
The CSR Cell and the Civil Department of CSL extended full support to the
Panchayat in undertaking the project within the stipulated timeline ensuring the best
quality. The local people also extended their support by providing the land for
constructing the infrastructure needed for the project.
Over the centuries, this strong tradition of charity in almost all the business
communities of India has acquired a secular character. The concept of CSR was
practiced by the polluting industries like oil, chemicals etc in the earlier years. But the
spread of CSR today is at a thriving rate. The companies are maintaining managers,
officials etc for the proper implementation of CSR and the reporting is also given
7
Chapter 1 Introduction
greater attention through publishing reports of CSR activities in the official websites
as well as the annual reports of the company. The introduction of mandatory CSR in
the Companies Act 2013 had accelerated the process of CSR in India. The reflections
of the CSR activities all over India can be seen in the state of Kerala also.
Many major companies of Kerala had come up with innovative ways of solving
social problems. As per the latest CSR report of NGO BOX regarding the CSR
spending, Kerala’s share is only 1.68% of the total CSR spending in India. The study
will help in understanding the CSR initiatives of the Kerala based listed companies.
The study intend to identify the CSR practices of Kerala based listed companies.
Another aspect covered in the study is the stakeholder perception regarding CSR.
Many previous studies had covered the perception of managers, employees and
customers. But very few studies project the perception of the beneficiary group
regarding the initiative and its benefits. So the study also intends to understand the
perception and satisfaction of the beneficiary group regarding the CSR project.
The increased awareness and concern amongst the stakeholders, has resulted in
their demand that businesses of all types and sizes need to function with fairness and
responsibility. Specifically, this calls for businesses being thoroughly aware and
conscious of their social, environmental and economic responsibilities, and balance
these different considerations in an ethical manner. The Government of our country
has also taken this issue gravely and introduced many policies and regulations in this
regard. The Ministry of Corporate Affairs had issued the voluntary guidelines for the
implementation of CSR in 2009. They have also issued a revised guide line in 2011.
Efforts were also made to make CSR mandatory based on certain conditions and this
also came true by the introduction of mandatory CSR in the Companies At 2013.
Further rules and amendments are also introduced in this regard. It is high time to
make an analysis regarding the implementation of these regulations by various
companies and how well they implement various projects as a part of their CSR
initiative. All these made it inevitable to study how this is implemented by the
companies in Kerala and the approach of beneficiaries to the CSR practices of
companies in Kerala.
8
Chapter 1 Introduction
1. How the CSR implementation is done by the Kerala based listed companies?
c) CSR implementation
e) CSR spending
6. Is there any difference in the perception of the beneficiaries regarding the CSR
project of Cochin Shipyard Limited based on their gender, educational
qualification, occupation, age, religion, marital status, income, size of their
family and number of earning members in the family?
9
Chapter 1 Introduction
perception of a local community regarding the CSR activities done by the companies
around them. Other earlier studies focus on the perception of the employees and
managers regarding corporate social responsibility. Being the persons who make use
of the benefits of the CSR projects, it’s important to understand how the beneficiary
group perceives the concept of CSR and CSR project.
So this study of CSR implementation of the Kerala based listed Companies will
be helpful in having an overview of CSR implementation of the Kerala based listed
companies and its compliance with the Companies Act, 2013 and a specific feedback
regarding the CSR project of Cochin Shipyard Limited.
The main purpose of the study is to make an analysis of the CSR practices of
selected companies in Kerala. The objectives of the study are
To find out the compliance of Kerala based listed companies with the CSR
legal framework in India.
10
Chapter 1 Introduction
11
Chapter 1 Introduction
12
Chapter 1 Introduction
13
Chapter 1 Introduction
14
Chapter 1 Introduction
CSR Committee
The committee of the Board formed to formulate the CSR policy and make
recommendations to the Board, implement and monitor the CSR activities of the
company.
CSR Policy
CSR Policy is the document which contains all the details related to the CSR
activities to be undertaken as specified in Schedule VII of the Act.
CSR Reporting
CSR reporting is the inclusion of the details of the CSR activities of the
company in the annual report in the prescribed format
15
Chapter 1 Introduction
CSR Expenditure
It includes all the expenditure incurred for carrying on the projects and
programs relating to CSR activities approved by the board and which comes under the
purview of Schedule VII of the Act.
The Companies which are having their registered office situated in Kerala and
are listed in any of the stock exchanges.
Project Beneficiaries
The present study has been designed as descriptive one based on both secondary
and primary data. It is the fact finding investigation. The study focuses on particular
facts and dimensions of the problem. It makes use of various statistical methods to
establish relationship between variables and to examine the quantitative data.
The data was collected from official websites of the companies, website of
Ministry of Corporate Affairs, annual reports and published CSR policy and
sustainability reports of the companies. Data was also collected from journals,
periodicals, books available etc collected from research institutes, documentation
centres and libraries. The Company Law Bhavan, Confederation of India Industry, and
the corporate houses of the selected companies were personally visited by the
investigator. The news report on the CSR activities of the various companies and CSR
related sites like CSR India, Karmayog etc was followed by the investigator in
collecting the secondary data.
Primary data was collected from the beneficiaries of CSR project of Cochin
Shipyard limited. Survey method was used to collect the primary data. The data
16
Chapter 1 Introduction
Sample design used for the study is explained in the following sections.
The first part constituted the analysis of the CSR implementation of the Kerala
based listed companies. All the companies which are registered in Kerala and listed in the
stock exchange constituted the population of the study. For conducting this study census
method was used and all the 26 Kerala based listed companies were selected for the study.
Second part of the study was based on the perception of the beneficiaries of
CSR project of Cochin Shipyard Limited.
𝜒2 × 𝑁𝑃 (1−𝑝)
Sample size =
𝑑 (𝑁 −1) + 𝑃 (1−𝑝)
2
N = Population Size
17
Chapter 1 Introduction
1.8.4 Reliability
Validity test provide the most critical evaluation of the scale. Validity indicates
the degree to which instrument measures, what it is believed to measure. . It can also
be considered as utility, or the extent to which, differences found with a measuring
instrument reflects the true differences among these to be tested (Koeske, 1994).
Content validity of the tool was measured by consulting with experts and
academicians in this field. It is the process by which the standard of the measuring
tool is determined. The researcher approached experts and academicians in the field
and consulted them for to ensure that the questionnaire prepared for collecting the data
regarding the perception of the beneficiary group is having content validity.
18
Chapter 1 Introduction
The data collected should be prepared for the analysis and the following
processes were done as a part of data preparation.
Data Editing: The data collected was checked for completeness and edited if required.
Coding: The items in the questionnaire was coded to facilitate the data entry to the
SPSS Program
The data collected have been analysed by applying appropriate arithmetical and
statistical techniques. The data so analysed were interpreted and arrived at unbiased
and true inferences. The computer program SPSS was used to analyse the data. The
following are the few techniques used in the study
Percentages
It is one of the frequent ways used to represent statistics. Percent simply means
per hundred. A percentage frequency distribution is a display of data that specifies the
percentage of observations that exist for each data point or grouping of data points. It
is a particularly useful method of expressing the relative frequency of survey
responses and other data. The secondary data was analysed using percentage.
Descriptive Analysis
The collected data were tabulated in the descriptive nature like mean, standard
deviation, variance etc. It helped in identifying the significance of the variables in the
study.
It is a test used to examine the statistical difference between the sample mean
and the known value /hypothesised value of a population.
19
Chapter 1 Introduction
Cluster Analysis
Cluster analysis is helpful in identifying the groups or segments that are more
like each other than they are like members of other groups or segments. It is a class of
techniques used to classify objects or cases into relatively homogenous groups called
clusters. The study made use of cluster analysis
Artificial Neural Networks are computing algorithms that can solve complex
problems imitating animal brain processes in a simplified manner. ANN model is a
three-layered network of interconnected nodes: the input layer, the hidden layer, and
the output layer. The nodes between input and output layers can form one or more
hidden layers. Every neuron in one layer has a link to every other neuron in the next
layer, but neurons belonging to the same layer have no connections between them.
The study made use of artificial neural network for establishing the factors influencing
perception of beneficiaries regarding corporate social responsibility.
20
Chapter 1 Introduction
Automatic Liner Model is also used in the study to establish the factors
effecting the perception of the beneficiaries regarding the CSR project of CSL. It
refers to a data mining approach which makes use of machine learning to find the best
predictive model of the study using the available data.
The period of study is from 2013 to 2019. The data relating to the CSR
initiatives of banks were collected from the annual reports and official websites of the
companies selected for the study. Secondary data analysis was conducted based on the
annual reports of the companies from 2014-15 to 2017-18. The survey was conducted
among beneficiaries of CSR project of Cochin Shipyard Limited during a period of 6
months from June 2018 to November 2018.
The study about the CSR implementation of Kerala based listed companies
was done purely based on the reports published by the companies.
The beneficiary group of only one CSR project of a company is selected for
the study. This is because CSR projects of the companies do not have a
common nature regarding the area of intervention, amount spent, geographical
area, beneficiary group etc.
The first chapter gives a brief account of the concept of corporate social
responsibility. It also introduces the problem, objectives, variables used, scope, period
of study, methodology, limitations of the study and presentation of the report
21
Chapter 1 Introduction
The second chapter reviews the existing literature on the concept of CSR, the
CSR activities in India and perception of the stakeholders regarding CSR activities of
the companies.
The third chapter provides the theoretical and legal framework of CSR in
India. Theoretical part deals with the concept of CSR, History of CSR, CSR in world,
CSR in Asia and CSR in India. It deals with the evolution and the present position of
CSR in our country. Legal Framework part deals with the existing regulatory
framework for CSR practice in India. It discusses in detail the formulation of
regulations regarding corporate social responsibility. It starts with voluntary
guidelines issued by Ministry of Corporate Affairs in 2009 and 2011, CSR clause and
Schedule VII of the Companies Act 2013 and the amendments and new rules
formulated in this regard.
The fourth chapter deals with CSR Practices of Kerala Based Listed
Companies. The chapter studies the CSR compliance, CSR Practices, CSR
Expenditure, Sector of CSR Spending and all the CSR related aspects of Kerala Based
Listed Companies.
The fifth chapter provides a background study regarding the CSR project of
Cochin Shipyard Limited. It also covers the demographic, social and economic
characteristics of the beneficiaries.
The sixth chapter deals with the analysis of the perception of beneficiaries
regarding the concept of Corporate Social Responsibility.
The eighth chapter contains the summary of the study, findings, suggestions
conclusion and the areas of further research work derived there from.
22
Chapter 1 Introduction
References
1. Archie.B.Carroll(July2016),Carroll’s Pyramid of CSR: taking another look,
International Journal of Corporate Social responsibility accessed through
https://jcsr.springeropen.com/articles/10.1186/s40991-016-0004-6
2. Cronbach, L.J., & Meehl, P.E., Construct validity in psychological tests,
Psychological Bulletin, 52, 1994, pp. 281-302.
3. Companies Act 2013 accessed through
http://www.mca.gov.in/Ministry/pdf/CompaniesAct2013.pdf
4. CSR IN INDIA : The numbers do add up – an analysis of CSR fund flow in
India from FY 2014-15 to 2017-18 accessed through
https://csrbox.org/media/CSR%20in_India_Numbers_Do_Add_Up_Report-
2018_Web-lite.pdf
5. Dean Roy N, (May 2017), Evaluation of Corporate Social Responsibility of
Central PSUs in Kerala (Doctoral Dissertation), Department of Commerce,
Mahatma Gandhi University
6. Evolution of CSR in India assessed through https://www.janafoundation.org/
wpcontent/uploads/2015/10/evolution_of_csr_in_india.pdf
7. Lisa Cuevas Shaw, (2012). Brief Guide to Corporate Social Responsibility,
SAGE Publications, Inc.
8. Naresh K.Malhotra & Satyabushan Dash,(2007), Marketing Research : An
applied Orientation, Pearson, Seventh Edition
9. Nick Lee & Ian Lings, (2008), Doing Business Research: A Guide to Theory
and Practice, Sage Publications India Pvt.Ltd. pp.356-358
10. Nick Z. Zacharis (2016) Predicting student academic performance in blended
learning using artificial neural networks , International Journal of Artificial
Intelligence and Applications (IJAIA), Vol. 7, No. 5, September 2016 , DOI:
10.5121/ijaia.2016.7502 pp. 17-29
11. Pushpa Sundar, (2013) Business & Community – The Story of Corporate
Social Responsibility in India, Sage Publications India Pvt. Ltd.
*****
23