APTRA Software Preliminary Discontinuation Schedule for Products & Services

APTRA Advance NDC

Preliminary Discontinuation Schedule for Products and Service

APTRA Advance NDC 04.04.0x
November 2020

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

Contents
Overview 3
APTRA Software Preliminary Discontinuation Schedule.............................................................
Replacement Items.......................................................................................................................
Services End Of Life Migration Plan.............................................................................................
Special Marketing Considerations................................................................................................
Software Distribution.....................................................................................................................

Information Support 8

Revision Record 9

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

Overview
This document covers the discontinuation of the AANDC 04.04.0X (04.04.00 and 04.04.01) software solution.
The document also covers the discontinuation of the associated software product EMV/CAM2 for AANDC
03.0X.0X. The discontinuation date is 30th June 2022.

APTRA Software Preliminary Discontinuation Schedule

Products and Service Offers Being Discontinued - APTRA Advance NDC 04.04.0X

AANDC 04.04 was released in October 2015. It was the first release to support the BRM, S2 Native, EMV
Contactless, Connections State, TR31/34, TLS 1.2 and XFS 6.3.0.

AANDC 04.04 is a Windows 7 only release. Later releases of AANDC support both Windows 7 and Windows
10. The Microsoft support for Windows 7 is only available now on an Extended Support basis and this will no
longer be available beyond 2022.
The BRM recycling device is being superseded by the Scalable Recycler.
Later releases have improvements in the Connections, TR34, S2, EMV Contactless and XFS support which
are necessary going forward.
The EMV version associated with AANDC 04.04.XX, EMV/CAM2 3.0.X EMVCo Level 2 certification will
expire on 20-Dec-2021, making it impossible to use for new brand certifications.

XFS 6.3.0 and 6.4.0 were deprecated in December 2018 and 2019 respectively and XFS versions 6.5.0 and
6.6.0 will also be deprecated in the timescale proposed for AANDC 4.4.x deprecation.
It is strongly advised to use this deprecation notice as a further driver for moving the existing Windows 7
installed base on to supported and supportable operating systems, platforms and application versions.

APTRA XFS 6.3.x is already discontinued and end of life.

APTRA XFS 6.4.x is already discontinued and end of life.
APTRA XFS 6.5.x is reaching service discontinuation June 2021.
APTRA XFS 6.6.x is reaching service discontinuation December 2021.

Hence any customers wanting to continue to use AANDC 04.04.0X to its final discontinuation date of
June 2022 must update the install base to APTRA XFS 6.7 as a minimum. Any customers requesting
an extension/exception MUST also do the same. It is strongly recommended to migrate AANDC 4.4
customers to AANDC 5.x on Windows 10.

Please find attached a short presentation on discontinuation rationale for this release:-

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

The AANDC 04.04.0x release has reached a level of maturity / stability which means it has required less
support in recent years. Also this release’s EMV Contactless capability has been superseded by an EMV
Contactless update that is superior and future proof. The Enterprise capability has been superseded by NDC
Enterprise. The PCI PADSS Certification for this release is only now valid for pre-existing deployments, not for
new deployments.

AANDC 5.x releases in 2018 and 2019 included support for Windows 10 as well as Windows 7, alignment to
Enterprise releases, New Core Support, NDC Enterprise Integration, Support for S2 Native features, Scalable
Recycler, Contactless EMV compliant to latest brand requirements and also enhancements to Voice
Guidance, Log Archiving, Multivendor and TLS. Future improvements will include Remote Supervisor,
Improved graphical supervisor capabilities, Scalable Recycler support and PADSS compliancy for future.
Significant enhancements have also been made in Deposit technology and updates to Marketing and
Personalisation. This later release also provides compliance to a more recent PADSS version valid for new
deployments as well as existing deployments.

This discontinuation notification provides an opportunity to open discussions to upgrade customers to NDC
Enterprise with the AANDC 05.0x releases and also to upgrade customers to Windows 10 with the AANDC
05.0x releases.

The AANDC 05.01 release is considered to be stable for all migrations from 04.04.0x and any migration
concerns should be discussed with the Product Manager.

Discontinued ID Description End of Support

G531-0370-0000 APTRA Advance NDC 04.04.0X 30th June 2022

Associated Product Discontinuation - EMV Exits for APTRA Advance NDC

Discontinued ID Description End of Support

G531-0376-0000 EMV/CAM2 Exits for APTRA Advance 30th June 2022
NDC Development (version 03.0X.0X)

This information is being provided as guidance to the Regional Sales and Professional Service teams to allow
planning to start on customer migration plans. Each country, area and customer situation needs to be
carefully considered prior to any customer communication being issued. With software discontinuation it is
often the case that local teams provide support e.g. answering queries from customers beyond the dates
published for the Corporate discontinuation of support.

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

Prior to any communication to customers it is very important that the Regional teams discuss to agree a
strategy of support for customers with earlier AANDC releases and plan migration paths, taking into
consideration

 the stability of the customers’existing installed base

 any software maintenance contracts that are already in place with customers and detail a time period for
support beyond the dates detailed in this notice
 future ATM product Sales which will take advantage of new functionality offered in both the hardware and
later AANDC software releases
Note: Corporate discontinuation plans are based on the level of support coming into the development team
and NCR Software Support. They also take into consideration feedback from the Regional teams. Once the
final discontinuation date is reached, only those countries who have provided named customer exceptions
(with sufficient business case justification) to Product Management will receive support for an agreed limited
period.

NCR appreciates there will always be exceptions to support and we would like an indication of which
customers we would need to consider support beyond an end of 30 th June 2022 and why.

Country AANDC XFS EMV/CAM2 Response

Release Release Release
India

Australia

Lebanon

North America

Peru
Columbia
Argentina
Chile

Jordan

South Africa

Greece

Turkey

Czech
Republic

Russia

Philippines

Singapore

Thailand

Malaysia

Indonesia

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

Saudi Arabia

UAE

UK

Exceptions are only for existing deployments where no new functionality that was part of the
original deployment is being implemented. These exceptions will incur some additional cost to
the customer and will be time bound, involving additional contractual agreements and
extension product/service id purchase.

As a result of the existing deployment consideration - exceptions will only apply to production
support. New projects or functionality updates on existing deployments will be supported.

Please provide feedback to the APTRA Advance NDC Product Manager. No response is taken as no support
required beyond 30th June 2022.

Replacement Items

Discontinued ID Replacement ID Replacement Area Release To

Description Install Date (ARI)
G531-0370-0000 G531-0370-0000 APTRA Advance NDC Available
05.01.00 for Win7 and
Win10
G531-0376-0000 G531-0376-0000 EMV/CAM2 Exits for Available
APTRA Advance NDC
Development (version
04.0X.0X)

Services End Of Life Migration Plan

Listed below is the proposed discontinuation of services plan for the above listed products

Service Draft Service Date

Parts N/A

Worldwide Remote Support AANDC 04.04.0X – 30th June 2022

Education N/A. See Note 1.

Publications N/A. See Note 2.

Support AANDC 04.04.0X – 30th June 2022

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

S/W Availability AANDC 04.04.0X – 30th June 2022

Note 1: Education is not specific to versions as functionality from earlier releases is included in future versions
of the product therefore this will continue on as long as APTRA Advance NDC is available.

Note 2: Publications are continuously updated to show the latest changes so these will continue to be
available as long as APTRA Advance NDC is available.

Special Marketing Considerations

Links to PS training on later releases that may also be useful to sales/marketing are available on NCRU by
searching for “Supporting APTRA Advance NDC for a Technical Audience ” and looking through the course list
for the appropriate update training items.

Supporting APTRA Advance NDC for a Technical Audience

Please refer to the Windows 10 information and APTRA Advance NDC information available on Seismic

Software Distribution

Per normal procedure, software products will be archived for 5 years after the date of this notice. Effective
with the final notice, these products become unavailable for distribution.

The archiving organization is: NCR Dundee.

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APTRA Software Preliminary Discontinuation Schedule for Products & Services

Information Support
Contact for Standard NCR Software Support as per normal AANDC product support.
Title Name Email
NCR Financial Software NCR Software GlobalSupportCoE.NCRSoftwareSupport@ncr.com
Support Center of Support, Global
Excellence Support CoE

Global ATM/ITM Software Mike George Mike.George@ncr.com

Support Manager

Support Managers, Global Ajay Singh, Ajay.Singh4@ncr.com

CoE Software Support Mike Paton Mike.Paton@ncr.com

Software Support Technical Peter Coupar Peter.Coupar@ncr.com

Leads KVB Reddy KVB.REDDY@ncr.com

Additional Contacts:-
Title Name Email
Solution Information Services SIS SolutionInformation.Services@ncr.com
AANDC Product Manager Zubair Yakub Zubair.yakub@ncr.com
EMV Product Manager Paola Araco Paola.araco@ncr.com

NCR ©2020 All rights reserved. This document is proprietary and confidential.

APTRA Software Preliminary Discontinuation Schedule for Products & Services

Revision Record
Date Document Page Number Explanation of Change
Revision
Number
20-November-2020 01 All Initial issue

NCR ©2020 All rights reserved. This document is proprietary and confidential.