VISION AND MISSION OF ICICI BANK

The vision statement for ICICI Bank Caught Up in Conflict of Interest Controversy is
its strategic plan for the future – it defines what and where ICICI Bank Caught Up
in Conflict of Interest Controversy Company wants to be in the future. The vision
statement for ICICI Bank Caught Up in Conflict of Interest Controversy is a
document identifying the goals of ICICI Bank Caught Up in Conflict of Interest
Controversy to facilitate its strategic, managerial, as well as general decision
making processes.

Components of the vision statement

1) Concise

The vision statement of ICICI Bank Caught Up in Conflict of Interest Controversy is

brief and to the point. This means that the company has not used long dialects
and dialogues to delivers its opinion ad stance to the public and relevant
stakeholders. The vision statement should be brief and comprehensive – it should
communicate the essence of the business, and its future plans to help the
stakeholders understand its business philosophy and business strategy.

2) Encompassing description

The vision statement of ICICI Bank Caught Up in Conflict of Interest Controversy

should be brief but should be holistic in nature. This means that the visions
statement should be complete in its description and information of what the
company desires, and how it plans to achieve its long term goals strategically. The
vision statement should be a comprehensive statement identifying the company’s
core strengths, which would enable it to achieve its futuristic goals.

MISSION

The mission statement of ICICI Bank Caught Up in Conflict of Interest Controversy

focuses on addressing issues of customer satisfaction. The mission statement of
ICICI Bank Caught Up in Conflict of Interest Controversy has identified its target
customer groups, and also identified their needs and demands. The mission
statement reflects on how its products and services work towards increasing
customer satisfaction for its target customers.

Based on core competencies

The mission statement of ICICI Bank Caught Up in Conflict of Interest Controversy

is based on its integral strengths and competencies. This is important for ICICI
Bank Caught Up in Conflict of Interest Controversy as the mission statement will
highlight the different systems and processes as well as strategic tactics that the
company uses to achieve its organizational and strategic goals. The achievement
of the goals will depend on how well ICICI Bank Caught Up in Conflict of Interest
Controversy makes use of its core competencies.

Motivational and inspirational

The mission statement of ICICI Bank Caught Up in Conflict of Interest Controversy

is motivational in that it works towards inspiring the employees and the workforce
towards giving their optimal best performance towards the goal achievement of
ICICI Bank Caught Up in Conflict of Interest Controversy. The mission statement of
ICICI Bank Caught Up in Conflict of Interest Controversy is also inspirational in that
it develops the need for growth and progress in individuals – for the betterment of
not only the company but also for their own selves.

Specific and sharp

The mission statement of ICICI Bank Caught Up in Conflict of Interest Controversy

is precise and to the point. It is easy to understand and delivers what the audience
must know about ICICI Bank Caught Up in Conflict of Interest Controversy’s
offerings and operations. It is important to keep the missions statement short,
sharp and precise to be able to successfully communicate the company’s standing
to stakeholders, instead of dragging it on into long pages with repetition and non-
important aspects.

CODE OF CONDUCT

Conflicts Of Interest – General Principles

· Conflicts of interest can occur if our business practices sacrifice interests of
one set ofcustomers in favour of another or place business interests ahead
of customers.
· To address such situations, the Bank has adopted a Framework for
Managing Conflictof Interest which articulates several measures taken by
the Bank in ensuring thatconflicts of interest are handled in an appropriate
manner, at the individual employeelevel, at the level of Board of Directors
and at the Group level.
· If you are aware of any circumstances which you think may give rise to a
conflict ofany kind, or if you become aware of information which places you
in difficulty incarrying out your function (for example, if you obtain
confidential information about acompany), you must handle the same as
per the conflict of interest frameworkapplicable to your Company.
· As part of its management of conflict of interest, the Bank has put in place a
processapproved by its Product and Process Approval Committee viz., the
“OperationalFramework for Chinese Wall” for ensuring that confidential
information isappropriately secured and decisions and service to clients are
independent of suchconfidential information. There are information
barriers between departments thatroutinely have access to confidential /
non - public Information ("Insider Areas") fromthose who do not have such
access ("Public Areas"). As a general principle, “Insiderareas” should refrain
from sharing any information with anybody in the “PublicAreas”. However,
in case the need is felt, the procedure for crossing the wallincluding
obtaining prescribed approvals needs to be followed.
· You would be expected to be sensitive to any activities, interests or
relationships thatmight interfere with or even appear to interfere with, your
ability to act in the bestinterests of ICICI Group and its customers.
· conflict of Interest includes, but is not limited to, a director or an employee
who is aparty to, or who is a director or an employee of, or who has a
material interest in, anyperson who is a party to a material contract or
proposed material contract with theICICI Group. It also means any situation
that could reasonably be expected to impairtheir ability to render unbiased
and objective advice/decision/recommendation orthat could reasonably be
expected to adversely affect that person’s duty to ICICIGroup.
 · The Chairman/Managing Director/ other directors or any employee who is
directly orindirectly concerned or interested in any proposal would disclose
the nature of hisinterest to the Board/Committee any such proposal is
being discussed. Thisdisclosure can be provided before or during the
meeting. The Chairman/ManagingDirector/ other directors or any
employee shall recuse himself/herself from attendingthe meeting for such
proposal unless his/her presence is required by the
otherdirectors/members for the purpose of eliciting information and
suchChairman/Managing Director/ other directors or the employee so
required to bepresent would abstain from voting on any such proposal. The
decision on presenceor recusal of interested persons will rest with the
chairman/approving authority of thecommittee/meeting
· You must abide by specific “Dos and Don’ts” issued by business group you
are partof, or those issued by other groups such as Compliance Group,
Financial CrimePrevention Group or Human Resource Management Group.
· You must disclose to the Compliance Group of your Company annually, a
statementthat you have no material interest or any other conflicting
interests, in any person/entity who is a party to a material contract or
proposed contract with the ICICI Group.In case of any doubt in regard to the
extent of disclosure applicable, kindly contactthe Compliance Group of your
Company.
Examples of situations that could involve conflicts of interest include:
o Selling a product that is profitable for the Group but not appropriate for
thecustomer;
o Ownership, by employees or their family members, of a significant interest in
anyoutside enterprise, which does or seeks to do business with or is a competitor;
o Acting as a broker, finder, go-between or otherwise for the benefit of a third
party intransactions involving or potentially involving the Group or its interests;
o Working, in any capacity, for a competitor, customer, supplier or other third
partywhile employed by ICICI Group;
o Competing with ICICI Group for the purchase or sale of property, products,
servicesor other interests;
o Having an interest in a transaction involving the Bank, a competitor, customer
orsupplier (other than as an employee, officer or director of the Bank and not
includingroutine investments in publicly traded companies).