Table Service (Welcoming the Guest)

Waiter: Good Morning (Ma’am/Sir), Welcome to Name of your Restaurant. Do you have any
reservation, (Ma’am/Sir)?
Guest: I don’t have any reservation.
Waiter: (Ma’am/Sir) may I know your name so that you will be acknowledge?
Guest: Yes sure, I am Name of the Guest.
Waiter: Thank you (Ma’am/Sir) Name of the Guest. Table for how for how many (Ma’am/Sir)?
Guest: Table for 1 only.
Waiter: This way please.
Is this table be alright for you (Ma’am/Sir)?
Guest: Yes, we will be comfortable here.
Waiter: Excuse me (Ma’am/Sir), may I lay your table napkin.
Guest: Yes sure.
______________________________________________________________________________
Waiter: Excuse me (Ma’am/Sir), here is your ice cold mineral water.
Guest: Yes, thank you.
Waiter: Excuse me (Ma’am/Sir), here is your bread and butter, it is fresh from our oven.
Guest: Thank you.
______________________________________________________________________________
Waiter: Ma’am I would like to present to you our Menu for your selection. Just call me
(Ma’am/Sir) whenever you’re ready.
Guest: Thank you.
Guest: Waiter!
Waiter: Yes, (Ma’am/Sir)?
Guest: Here’s our order, for my soup one order of corn soup, for my appetizer I want pizza, for
my main course I want chicken barbeque, for my dessert I want mango panacotta.
Waiter: Is that all (Ma’am/Sir)?
Guest: Yes, that’s all!
Waiter: How about trying our best seller salad the Vegetable Paradise it’s fresh from our garden,
(Ma’am/Sir)?
Guest: Oh sure! That’s good.
Waiter: Okay (Ma’am/Sir). (Ma’am/Sir) may I repeat your order you’ll have one serving of corn
soup, pizza, vegetable paradise, chicken barbeque, and mango panacotta. Are the details
correct, (Ma’am/Sir)?
Guess: Yes.
Waiter: Excuse me (Ma’am/Sir), please wait 15 minutes to serve your food.
Guest: Okay.
______________________________________________________________________________
Waiter: Excuse me (Ma’am/Sir) here is your corn soup.

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 Guest: Thank you.
Waiter: Excuse me (Ma’am/Sir) may I now clear your table?
Guest: Yes, sure.
______________________________________________________________________________
Waiter: Excuse me (Ma’am/Sir) here pizza for your appetizer.
Guest: Thank you.
Waiter: Excuse me (Ma’am/Sir) may I now clear your table?
Guest: Yes, sure.
______________________________________________________________________________
Waiter: Excuse me (Ma’am/Sir) here is your vegetable paradise for your appetizer.
Guest: Thank you.
Waiter: Excuse me (Ma’am/Sir) may I now clear your table?
Guest: Yes, sure.
______________________________________________________________________________
Waiter: Excuse me (Ma’am/Sir) here is your chicken barbeque for your main dish. Enjoy eating
(Ma’am/Sir).
Guest: Thank you.
Waiter: Excuse me (Ma’am/Sir) may I now clear your table?
Guest: Yes, sure.
______________________________________________________________________________
Waiter: Excuse me (Ma’am/Sir) here is your mango panacotta for your dessert.
Guest: Thank you.
Waiter: Excuse me (Ma’am/Sir) may I now clear your table?
Guest: Yes, sure.
______________________________________________________________________________
(See if the guest will lay his/her table napkin on the table. Or wait for him/her to call you)
Guest: Waiter, my bill.
Waiter: Here is your bill (Ma’am/Sir).
Guest: Okay.
Waiter: I received (state the amount). Please excuse me for a while (Ma’am/Sir), I will just get
your change (Ma’am/Sir).
Guest: Yes, sure.

Waiter: Excuse me (Ma’am/Sir), here is your change and receipt. Thank you Ma’am.
Guest: Thank you.
Waiter: This way please.
Thank you very much (Ma’am/Sir) for dining with us we are hoping to see you again.

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 Table Reservation

Telephone Operator: Name of your Restaurant, Good Morning. This is your name. How may I
help you?
Guest: Good Morning too, I would like to make a reservation.
Telephone Operator: May I know who’s on the line please?
Guest: I am Name of the Guest.
Telephone Operator: When would you like to make a reservation (Ma’am/Sir) Name of the
Guest.
Guest: This coming Date at exactly Time AM/PM.
Telephone Operator: Okay (Ma’am/Sir) Name of the Guest. Please allow me to put your called
on hold while I’m checking the availability of your reservation.
Guest: Okay, sure.
Telephone Operator: (Ma’am/Sir) Name of the Guest, thank you for waiting, there is an available
table on that day Time stated at Time PM/AM.
Guest: Oh! That’s good.
Telephone Operator: Table for how many (Ma’am/Sir) Name of the Guess?
Guest: Table for 2 only.
Telephone Operator: Where would you like to seat (Ma’am/Sir)?
Guest: I prefer near at the window.
Telephone Operator: Do you prefer smoking area (Ma’am/Sir)?
Guest: No please.
Telephone Operator: Okay (Ma’am/Sir) noted.
Is there anything you want to add (Ma’am/Sir)?
Guest: No, that’s all.
Telephone Operator: Okay (Ma’am/Sir), please allow me to repeat the table reservation details.
: A table for 1 person only, on Date stated at exactly Time AM/PM (Breakfast,
Lunch, or Dinner) time, under the name of (Ma’am/Sir) Name of the Guest,
prefer to seat near at the window and in none smoking area. Are the details
correct (Ma’am/Sir)?
Guest: Yes!
Telephone Operator: May I know your contact number (Ma’am/Sir)?
Guest: Yes, sure. Here is my contact number Contact number of your guest.
Telephone Operator: Your contact number is Number of the guest stated. Is that correct
(Ma’am/Sir)?
Guest: Yes.
Telephone Operator: Thank you so much for calling (Ma’am/Sir) Name of the Guest. We look
forward to seeing you then. Have a great day.
Guest: Thank you very much.

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https://www.coursehero.com/file/53902113/TVL-Scriptdocx/
 This study source was downloaded by 100000801932233 from CourseHero.com on 04-21-2022 23:54:17 GMT -05:00

https://www.coursehero.com/file/53902113/TVL-Scriptdocx/

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