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Client Feedback Form

The document is a client feedback form from AlMansoori Specialized Engineering regarding job number 5020006356 at the MIS Yard. It thanks the client for their business and requests they complete the form to provide feedback on AlMansoori's personnel, equipment, and service in various categories rated on a scale of 1 to 10. The form also has a section for comments and the client signature before being returned sealed to AlMansoori's operations supervisor.

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Ranjith
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0% found this document useful (0 votes)
111 views1 page

Client Feedback Form

The document is a client feedback form from AlMansoori Specialized Engineering regarding job number 5020006356 at the MIS Yard. It thanks the client for their business and requests they complete the form to provide feedback on AlMansoori's personnel, equipment, and service in various categories rated on a scale of 1 to 10. The form also has a section for comments and the client signature before being returned sealed to AlMansoori's operations supervisor.

Uploaded by

Ranjith
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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ALMANSOORI SPECIALIZED ENGINEERING

CLIENT FEEDBACK

1
Job No. : 5020006356 Location : MIS Yard

MOHAMED YASIR
AlMansoori Crew : Date (From/To) : 03-Nov-2020
RAFEEQUE, ISLAM ALI

2
Client : SAMAA Client Rep. Contact No. :

Client Rep. : Client Rep. Email Add. :

We would like to take this opportunity to sincerely thank you for your business.
To ensure that we provide you, our valued customer, with the highest quality possible in personnel, equipment and
service, we would be grateful if you could take a few moment of your time to fill out this Client Feedback Form.

Did we meet your expectations?


3
Categories
Very Poor Poor Satisfactory Good Excellent

Availability of Requested Equipment / Crew 1 2 3 4 5 6 7 8 9 10

Equipment Condition and Performance 1 2 3 4 5 6 7 8 9 10

Crew Professionalism and Competency 1 2 3 4 5 6 7 8 9 10

Attitude / Communication 1 2 3 4 5 6 7 8 9 10

Data Quality / Service Report 1 2 3 4 5 6 7 8 9 10

Compliance to HSEQ Requirements 1 2 3 4 5 6 7 8 9 10

Completion of Job on Time 1 2 3 4 5 6 7 8 9 10

Management Commitment / Response 1 2 3 4 5 6 7 8 9 10

Rectifying defects promptly and to your satisfaction 1 2 3 4 5 6 7 8 9 10

Overall Job Performance 1 2 3 4 5 6 7 8 9 10

Total Score: ______ / 100


4
Any comments / specific areas requiring improvement:

Client Rep. Signature : Date :

Note: This form should be completed by the Client Representative and return in a sealed envelope to the Operations Supervisor. In
addition, if feedback is below ‘Good’, client is free to send this form directly to the Corporate HSEQ Department through email
address: hseq@almansoori.biz or fax +97125550437.

For AlMansoori Use

5
Action Required Action By Date

F. 1315
Rev. 02
01.05.15

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