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Communication Skills MCQ with

Answers in pdf
by Eguardian India / Business Communication MCQ

MCQ on Communication with Answers –

Communication Skills in pdf for the students
who are preparing for job interviews, academic
exams, and competitive exams like GATE, UGC,
NET, CAT, MAT, CMAT, MAT, XAT, GMAT,
GRE, IELTS, etc.

Communication Skills MCQs with

Answers

1. ___ means communication without words.

a. Object communication
b. Written communication
c. Oral communication
d. Non-verbal communication
Show Answer

2. The person who transmits the message is

called ___.
a. channel
b. sender
c. receiver
d. response
Show Answer

3. ___ aims at making people work together for

the common good of the organization.
a. communication
b. conversation
c. combination
d. connection
Show Answer

4. At each stage in the process of

communication, there is a possibility of
interference which may hinder the process.
Such interference is known as ___.
a. sender
b. receiver
c. barrier
d. none of them
Show Answer

5. ___ describes all forms of human

communication that are not verbal.
a. prosody
b.vocalics
c.haptics
d.para language
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6. Normally communication is ___, wherein

the information or message is transferred from
one person to another.
a. impersonal
b. interpersonal
c. personal
d. important
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7. A ___ connects the sender to the receiver.

a. Channel
b. Noise
c. Communication
d. feedback
Show Answer

8. The ___ in the usage of words may be a

serious barrier to effective communication.
a. disturbance
b. discrimination
c. disorder
d. distortion
Show Answer

Answer (D)

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9. Most of us use ___ and ___ in addition to

words when we speak.
a. words and gestures
b. gestures and body language
c. body language and posture
d. posture and eye gazing
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10. ___ refers to pitch, loudness, duration,

intonation and, tempo.
a. touches
b. prosody
c. gestures
d. haptics
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11. In ___ main intention is to seek certain

information which will be appreciated.
a. empathetic
b. comprehension
c. appreciative
d. therapeutic
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12. Dialogic listening is also known as ___.

a. therapeutic
b. appreciative
c. relational
d. evaluative
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13. ___ means looking quickly over a textbook

to get a general superficial idea of the content.
a. scanning
b. extensive reading
c. skimming
d. intensive
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14. ___ reading is ideal and helps

comprehension
a. extensive
b. loud
c. intensive
d. silent
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15. The second step in the SQ3R of reading is

___.
a. survey
b. question
c. read
d. review
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16. While making a slide the number of words

should be limited to a maximum of ___ per
slide.
a. seven
b. nine
c. eight
d. ten
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17. A business proposal from a branch manager

of a company to the managing director of the
company is an example of horizontal
communication. ((True / False).
Show Answer

18. ___ is the full form of the abbreviation

TQM.
a. team quality management
b. total quality management
c. total quality manager
d. total quality management
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19. Communication that takes place between

the members of an organization within itself is
___.
a. external
b. formal
c. informal
d. internal
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20. Informal meetings mark the ___ of the

problem.
a. immediately
b. immediacy
c. importance
d. improvement
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21. ___ is sent to a specific group of people

whereas ___ may be meant for the general
public.
a. notice, memo
b. memo, circular
c. notice, circular
d. circular, notice
Show Answer

22. The problem with proofreading is that you

will have to be good at ___ and ___.
a. spelling, punctuation
b. pronunciation, spelling
c. punctuation, pronunciation
d. paraphrasing, spelling
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23. Every sentence has two essential parts a

___ and a ___.
a. clause, predicate
b. subject, phrase
c. predicate, subject
d. subject, clause
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24. Oral communication ensures___ and ___.

a. fluency; speed
b. adequate attention; immediate response
c. speedy interaction; immediate response
d. speed; attention
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25. Find out errors:

Either the manager or their subordinates failed
in his duty.
a. either- neither, or- nor
b. their- his, his- their
c. failed- fails, subordinates- subordinate
e. the- a in- for
Show Answer

26. As a means of communication, e-mails have

features of the immediacy of both ___ and
___.
a. reading, receiving
b. writing, sending
c. calling, receiving
d. receiving, sending
Show Answer

27. Unclarified assumptions in communication

can lead to ___ and ___.
a. premature evaluation, poor listening
b. lack of planning, physical barriers
c. information overload, selective perception
d. confusion, misunderstanding
Ans: D

28. A resume needs conceptualization of your

___ and___ all into one document.
a. objectives, experiences
b. projects, skills
c. accomplishments, experiences
d. skills, aims
Show Answer

29. The semantic markers used to express time

relationship are:
a. next, after
b. after, consequently
c. hence, to summarize
d. while, because
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30. ___ and ___ are acted as barriers to

communication.
a. semantic distortions, lack of planning
b. sender, receiver
c. channel, message
d. feedback, the sender
Show Answer

31. When a word that has a silent “e” at the end

combines with an ending that starts a vowel,
the final “e” is ___, for example, the surprise
gives you ___.
a. unchanged, surprising
b. dropped, surprising
c. deleted, surprising
d. changed, surprising
Show Answer

32. The primary goal of communication is to

___.
a. to create barriers
b. to create noises
c. to effect a change
d. none of these
Show Answer

33. Communication through ___ and ___ is

called verbal communication
a. written material and gestures
b. gestures and spoken words
c. spoken words and written material
d. body language and gestures
Show Answer

34. ___ is an exchange of facts, ideas,

opinions, or emotions by two or more persons.
a. communication
b. combination
c. conversation
d. connection
Show Answer

35. The ___ of the correct channel depends on

the situation under which the communication
takes place.
a. chance
b. choice
c. change
d. channel
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36. ___ is the study of touches as non-verbal

communication.
a. haptics
b. body language
c. gestures
d. prosody
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37. The fourth step in the SQ3R technique of

reading is ___.
a. recall
b. review
c. survey
d. reading
Show Answer

38. ___ is an announcement sheet that is sent

to a specific group of people.
a. notice
b. memo
c. circular
d. letter
Show Answer

39. ___ is essentially a statement of facts of a

situation, project process, or test and it should
be supported by.
a. notice, proof
b. technical report, evidence
c. memo, information
d. letter, documentors
Show Answer

40. ___ is done when you need to continue

learning and studying that you develop your
own thinking and skills.
a. professional reading
b. action
c. extensive
d. intensive
Show Answer

41. ___ and ___ as visual aids should contain

the minimum information necessary.
a. flip charts slide
b. PowerPoint, overhead projects
c. video, film
d. overhead projects, slides
Show Answer

42. Too much of ___ communication in the

workspace may also prove ___. It may lead to
negligence of work.
a. formal, positive
b. informal, negative
c. verbal, positive
d. non-verbal, negative
Show Answer

43. Communication helps managers utilize ___

and ___ in the most effective and efficient
manner.
a. employees, organization
b. control, evaluation of performance
c. plans, goals
d. manpower, resources
Show Answer

44. The most crucial part of the ___ process is

thinking of converting to ___ what one hears.
a. reading, understanding
b. speaking, meaning
c. hearing, interpreting
d. listening, meaning
Show Answer

45. Language of a memo should be ___ and

___ to understand.
a. indirect, personal
b. direct, concise
c. lucid, easy
d. concise, difficult
Show Answer

46. What is the full form of R&D:

a. resources and development
b. recharge and discard
c. research and demand
d. research and development
Show Answer

47. Find out the errors:

Besides being good at tennis, he is also an
excellent player of golf.
a. good- better, being- been
b. beside- besides, in- at
c. excellent- intelligent, besides – besides
d. in- at, being- been
Show Answer

48. In letter writing, ___ indicates to the

reader of the letter what the ___ is about.
a. salutation, letter
b. subject, notice
c. body, memo
d. subject, letter
Show Answer
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reveal the information line by using an ___

and platforms.