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Service Report Mamography GE-1

The service report summarizes an issue with a mamography machine not having available X-ray at a hospital in Jakarta, Indonesia. An on-site engineer inspected the machine and found that the High Voltage Inverter (HVI) board was damaged, with some components on the board demaged. The resolution was to replace or repair the HVI board to restore the X-ray functionality. The engineer checked the machine components and found the input voltages were normal but the output voltages from transformers TR1 and TR2 were not, pointing to the damaged HVI board as the cause of the X-ray not being available.
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0% found this document useful (0 votes)
59 views2 pages

Service Report Mamography GE-1

The service report summarizes an issue with a mamography machine not having available X-ray at a hospital in Jakarta, Indonesia. An on-site engineer inspected the machine and found that the High Voltage Inverter (HVI) board was damaged, with some components on the board demaged. The resolution was to replace or repair the HVI board to restore the X-ray functionality. The engineer checked the machine components and found the input voltages were normal but the output voltages from transformers TR1 and TR2 were not, pointing to the damaged HVI board as the cause of the X-ray not being available.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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You are on page 1/ 2

Service Request Type: Service Request Number:

Service Report Corrective Repair 2021-14/0231

Customer Details

Customer Name: Rs.Sentra medika Location: Jakarta-Indonesia


PO #: cibinong Contact Phone: +62-
Contact Nome: Mrs.Herda Email Address:
Initial Problem Description: X-ray not available
issue

Equipment Details
ZFHOOPS
System ID: 134308BU6 Initial Equipment Status: Mamography
Serial Number: Mamography Entitlement: -
Product Description:

Activity Description

Activity #: Activity Close Dote:


Activity Type: Field Support Engineer Name: Sukrisdianto
Tube Slice Reading:
Problem Description: - X-ray Not available issue

Couse/ Diagnosis: November 14-11-2021 :


“HIV Board (High voltage inverter) demaged”

Resolution/ Service Performed: November 14-11-2021 :

- chek and inspect all fuse (OK)


- chek and inspect continuity, any short in R1 (pin 13 - pin 14) OK
- chek and inspect input Cl,L1190-220VAC OK
- chek and inspect x-ray tube OK
- chek and inspect input and output voltoge Trafo TR1 and TR2, but output TR1 and TR2 are not voltage
- chek and inspect HIV Board (High voltage inverter) can’t output voltage
- chek and inspect component on HVI board TRFD110,TRFD120 demaged

Recommendotion :

“Replace or repaired HVI board ( High Voltage Inverter)”

Page No. 1 of 2
Service Request Type: Corrective Repair
Service Report Request Number: 2320045-11

Date Time Hours Labour Type


Nov 14, 2021 19:20-20:30 Onsite Chek
June 14,2021 20:30-00:00 Zona Travel

Ports Used Details

Port Number 0tY Description Asset Serial No

Expense Tracker

Expense Dote Type 0tY Comments

Engineer Signoture: Customer Signoture:


14-Nov-2021 20:00
SUKRISDIANTO
Page No.2 of 2

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