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Service Report

The service report summarizes a repair of an Hitachi Aloka ultrasound system located in Malang, Indonesia. The initial problem was artifact imaging issues in 2D results. An on-site engineer inspected the system and found the grounding was not good. Main boards EP5574 and EP5575 were repaired and reinstalled, resolving the 2D artifact issues. The engineer recommended repairing or replacing the main boards and reinstalling software applications.
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0% found this document useful (0 votes)
70 views

Service Report

The service report summarizes a repair of an Hitachi Aloka ultrasound system located in Malang, Indonesia. The initial problem was artifact imaging issues in 2D results. An on-site engineer inspected the system and found the grounding was not good. Main boards EP5574 and EP5575 were repaired and reinstalled, resolving the 2D artifact issues. The engineer recommended repairing or replacing the main boards and reinstalling software applications.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Service Report Service Request Type:

Corrective Repair
Service Request Number:
2022-06/02

Customer Details

Customer Name: Rs.Lavalette Location: Malang-Indonesia


PO #: Contact Phone: +6281334324399
Contact Nome: Mr.Martin Email Address:
Initial Problem Description: Artefact imaging 2d
results issue

Equipment Details

System ID: Initial Equipment Status: 2D image results are


-
Serial Number: 200X6486
not good
Product Description: Entitlement: -
Hitachi Aloka Ultrasound
F37

Activity Description

Activity #: Activity Close


Activity Type: Field Support Dote: Engineer Sukrisdianto
Tube Slice Reading: Name:
Problem Description:
Artefact imaging 2d results issue

Couse/ Diagnosis:
Jun 05-06-2022:
- Repaired main board EP5574 and EP5575

Resolution/ Service
Performed: Jun 05-06-2022 :
- Check and inspect input suplay electricity from hospital OK
- Check and inspect grounding from hospital not good
- Check and inspect all fuse from ultrasound OK
- Check and inspect all transducer probe OK
- Check and inspect keypad and rotary knop from ultrasound OK
- Trun on unit and check functional probe from ultrasound,results 2D artefact all probe
- Check and inspect results color dopler from all probe ultrasound OK
- Trun off unit and check all main board from ultrasound,suspect mainboard EP5574 & EP5575 Demaged
- Rrepaired main board EP5574 and EP5575
- Reinstall main board EP5574 and EP5575,trun on unit ultrasound and check result
- Trun on unit and check functional probe from ultrasound,results 2D artefact all probe
Recommendotion :
“ Ripared or Repalce Mainboard EP5574,EP5575 and reinstall softeware aplication”

Page No. 1 of 2
Service Request Type:
Request Number: Corrective Repair
Service Report 2320045-6

Date Time Hours Labour Type


JUn 06, 2022 08:00-12:00 Onsite Repair

Ports Used Details

Port
Number
0tY Description Asset Serial No

Expense Tracker

Expense Type 0tY Comments


Dote

Engineer Customer Signoture:


Signoture: 05-Jun-2022 11:00
SUKRISDIANTO
Page No.2 of
2

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