TESDA-OP-QSO-02-F07

Rev. No. 00 03/01/17

Reference No.

SELF-ASSESSMENT GUIDE

Qualification Title: COMPUTER SYSTEMS SERVICING NC II

• Install and Configure Computer Systems
Units of Competency • Setup Computer Networks
Covered • Setup Computer Servers
• Maintain and Repair Computer Systems Networks
Instruction: Read each question and check the appropriate box to indicate your
answer.
Can I? YES NO
INSTALL AND CONFIGURE COMPUTER SYSTEMS
Assemble computer hardware
• Plan and prepare unit for assembly*
• Identify and obtain materials necessary to complete the work and
check against system requirements*
• Obtain tools, equipment and testing devices to carry out the work
and check for correct operation and safety*
• Assemble following computer hardware according to established OH
& S policies and procedures and system requirements*
- Motherboard and its components
- Hard drives and its accessories
- Power supply
- Peripherals such as keyboard, mouse, cables
• Perform Basic Input Output System(BIOS) configuration based on
system requirements*
Prepare installer
• Create portable bootable devices according to software
manufacturer’s instruction*
• Prepare customized installers according to software utilization guide
and end-user agreement*
• Install portable applications according to software user guide and
software license*
Install operating system and drivers for peripherals/ devices
• Install operating system according to established installation
procedure and end-user agreement*
• Install and configure drivers of peripherals and devices according to
manufacturer’s instructions and OS installation procedures*
• Access and install OS and drivers updates/patches based on
manufacturer’s recommendations and requirements*
• Check quality of work according to established procedures*

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COMPUTER SYSTEMS SERVICING (CSS) NC II 1
Install application software
• Install application software based on installation guides, end-user
agreement and license agreement *
• Carry out variation in application software installation according to
manufacturer’s recommendations and requirements*
• Access and install software updates based on manufacturer’s
recommendations and requirements*
Conduct testing and documentation
• Test devices/systems/installation to determine whether they conform
to requirements*
• Conduct stress test to ensure reliability of equipment
• Follow 5S and 3Rs according to environmental policies
• Complete and forward the documentation to appropriate personnel
and/or authority
SET UP COMPUTER NETWORKS
Install network cables
• Determine and plan cable routes according to network design *
• Identify and obtain network materials necessary to complete the work
according to established procedures and check against system
requirements*
• Obtain tools, equipment and testing devices needed to carry out the
installation work in accordance with established procedures and
check for correct operation and safety*
• Use appropriate personal protective equipment and follow OHS
policies and procedures
• Perform copper cable splicing in accordance with the standards such
as the 568A and 568B color coding cabling standards*
• Install network cables and cable raceway in accordance with
established procedures and installation requirements* (slotted PVC,
metallic raceway, flexible conduit)
• Perform and check installation work to ensure compliance with
requirements*
• Follow 5S and 3Rs according to environmental policies
Set network configuration
• Check network connectivity of each terminal in accordance with
network design*
• Diagnose and remedy network fault or problem in line with the
standard operating procedures*
• Configure network interface card (NIC) settings in accordance with
network design*
- Configure IP address of all devices are configured

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COMPUTER SYSTEMS SERVICING (CSS) NC II 2
• Carry out communication checking between terminals in accordance
with OS network configuration guides* (File sharing, Access network
resources)
• Respond to unplanned events or conditions in accordance with
established procedures*
Set router/Wi-Fi/ wireless access point/repeater configuration
• Configure and set router*
• Configure client device systems settings in accordance with
manufacturer’s instructions, end-user preference and network
design*
• Configure client computer wi-fi access*
• Configure local area network (LAN) port*
• Configure wide area network (WAN) port*
• Configure wireless settings*
• Configure security/firewall/advance settings*
Inspect and test the configured computer networks
• Undertake final inspection to ensure that the configuration conforms
with the manufacturer’s instructions/manual*
• Check computer networks to ensure safe operation*
• Prepare/complete reports according to company requirements*
SET UP COMPUTER SERVERS
Set-up user access
• Create user folder in accordance with network operating system
features*
• Configure user access level based on NOS features and established
network access policies and end-user requirements*
• Perform security check in accordance with established network
access policies/end-user requirements*
Configure network services
• Check normal functions of server in accordance with manufacturer’s
instructions*
• Install/update required modules/add-ons based on NOS installation
procedures*
• Confirm network services to be configured based on user/system
requirements*
• Check operation of network services based on user/system
requirements*
• Respond to unplanned events or conditions in accordance with
established procedure*

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Perform testing, documentation and pre-deployment procedures
• Perform pre-deployment procedures based on enterprise policies and
procedures*
• Perform operation and security check based on end-user
requirements*
• Prepare and complete reports according to enterprise policies and
requirements*
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
Plan and prepare for maintenance and repair
• Plan and prepare maintenance and/or diagnosis of faults in line with
job requirements*
• Obtain and check tools, equipment and testing devices for correct
operation and safety (Hardware and Software tools)
• Obtain and check materials necessary to complete the work in
accordance with established procedures and checks against job
requirements
• Follow OHS policies and procedures
• Check computer systems and networks for maintenance against
job/service order instructions and specifications*
Maintain computer systems and networks
• Use appropriate personal protective equipment in line with standard
procedures
• Check normal function of computer systems and networks based on
manufacturer’s instructions
• Perform scheduled/periodic maintenance in accordance with
manufacturer’s requirements
• Perform necessary repairs/replacements in accordance with
established procedures
• Respond to unplanned events or conditions in accordance with
established procedures
Diagnose faults of computer systems and networks
• Diagnose faults or problems in the computer systems and networks
according to requirements and in line with the standard procedures*
• Manage and implement contingency measures in accordance with
established procedures
Rectify/correct defects in computer systems and networks
• Replace or correct defective components or parts without damage to
the surrounding environment or services*
• Make adjustments, if necessary in accordance with established
procedures*
Inspect and test the computer systems and networks

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COMPUTER SYSTEMS SERVICING (CSS) NC II 4
• Clean and clear work site of all debris to ensure safety in accordance
with company procedures
• Follow 5S and 4Rs according to environmental policies
• Undertake final inspections to ensure that the testing conducted on
the device conforms with the manufacturer’s instructions/manual*
• Check and test computer systems and networks to ensure safe
operation*
• Prepare and complete reports according to company requirements*
I agree to undertake assessment in the knowledge that information gathered will only
be used for professional development purposes and can only be accessed by
concerned assessment personnel and my manager/supervisor.

Candidate’s Name & Signature: Date:

NOTE: * Critical Aspects of Competency

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