Network Transformation Overview

Increase Revenue and Reduce Cost Through Network

Transformation with Metaswitch

In today’s battleground of greater competition for voice service, replacing legacy TDM equip-
ment or older softswitches with a future-proof IP-based network is a business necessity for
service providers. Metaswitch can help you succeed by growing subscriber revenue with ser-
vices that keep the home phone relevant while dramatically reducing operational cost in your
network. With 30-plus years of delivering industry-leading technology, Metaswitch is the only
partner with the winning combination of a solid field-hardened voice platform and the future
vision to evolve your network through the 21st century.

Why Metaswitch is the Right Choice as Revenue Opportunities

Your Transformation Partner While it is actually necessary to replace your ageing technolo-
Increased subscriber stickiness and revenue gy, the business case is immensely strengthened by the ability
with innovative new services; business
to deliver new revenue generating services. As well as deliver-
streamlining through reduced OPEX
ing all the regulated calling services familiar from legacy net-
Comprehensive Class 4, Class 5, SIP trunking works, Metaswitch can help your subscribers talk When You
and hosted business services – all on the Want, Where You Want, and How You Want through a variety
same application platform
of voice services available on multiple devices — from fixed-
Architectural evolution to suit your needs, line phone to smartphone to tablet — all using the same home
at the pace that’s right for you – POTS / VOIP phone number.
access; NGN or IMS core; ATCA, COTS or cloud
/ NFV • The Metaswitch MaX client lets you take your landline
phone and voicemail onto your mobile device or PC, and
Carrier-class scale, reliability and move calls between devices. It provides clearer HD voice
management, with billions of minutes of
voice traffic per month at more than 650
calls, video calling, visual voicemail and instant messaging.
carrier customers globally • Voicemail for the whole family, shared and individual
Smarter, faster call problem diagnosis mailboxes, with a variety of notification options, and visual
with Metaswitch’s unique always-on voicemail on your device.
troubleshooting platform • Screen messages as callers leave them, the way you did
Smooth integration with your OSS / BSS when you still had an answering machine.
and provisioning systems and worry-free • Advanced call management provides fine control of han-
migration with the level of control you desire
dling of incoming calls, such as routing to other devices or
Industry-leading support and program black-listing unwanted calls.
management for the lifetime of your network
– 75% of our customers say our support is • Subscriber web portal provides service self-subscription
better than all other vendors in their network and greater control of settings.

© 2020 Metaswitch Networks. All Rights Reserved www.metaswitch.com­

Talk to Metaswitch about bundles of features and Making It All Add Up
services designed for your existing customer base Metaswitch has experience transforming networks
as well as new markets and verticals. with a wide range of business case objectives, and
recognizes that there is no one-size-fits-all solution
Reducing and Covering Costs for every carrier. We have a deep understanding
There are many opportunities to reduce cost within of the challenges and the opportunities that come
your network as part of a transformation project. with a major network upgrade. Let us use our tools
The value of each depends on your particular cir- and expertise to work with you to build the busi-
cumstances, but taken in total the savings are sig- ness case up using the building blocks appropriate
nificant and can even cover the cost of your entire to your individual network and subscriber base.
project.
What Makes Metaswitch Technology Unique?
• TDM switches are decades old and tremen-
dously power hungry compared with both Comprehensive Class 4 and Class 5
Metaswitch’s ATCA-based platform and virtual Metaswitch delivers a complete range of subscriber
host hardware. A transformation program can and interconnect services, providing drop-in net-
dramatically reduce power and cooling costs, work compatibility and full service transparency,
and gain benefit from incentive and rebate pro- precisely matching the functions offered by legacy
grams where available. networks down to the last detail.

• Reduce utilized floor space by consolidating The Metaswitch solution supports all of the local
sites (network collapse), and then re-use, lease calling features residential subscribers are likely to
or sell the recovered real estate. need. These work with any kind of phone and on
• Lower your trunking and interconnect costs, any type of network connection, from traditional
by consolidating your network onto a smaller phones connected to POTS lines to VoIP phones
number of trunks, or moving to IP-based inter- connected via SIP over broadband. This ensures
connect (IPX). that your subscribers enjoy the same set of local
calling features and the same consistent user
Talk to Metaswitch about how to maximize the cost interface.
reduction within your network.
Metaswitch meets the needs of local, access and
long-distance tandem switching, and provides a
complete solution for updating legacy core voice
networks to VoIP.

Solution Scalability and Resilience

Metaswitch offers cost-effective options from the
very small to the truly huge. A common, rich feature
set is offered across the whole range of supported
scale, from the integrated softswitch for a few thou-
sand subscribers up to a distributed geo-redundant
next-gen or IMS network supporting 15 million sub-
scribers and handling 30 million BHCA.

© 2020 Metaswitch Networks. All Rights Reserved www.metaswitch.com­

The switching core and gateway are based on a Whichever route a carrier takes, the Metaswitch Mo-
fault-tolerant architecture with redundant appli- saic partner program covers a wide range of partner
cation instances deployed in hot standby configu- devices, which are actively tested and certified by
ration, meeting 99.999% availability. All of this is Metaswitch or the device vendor.
backed up with the option of geographic redundan-
cy and emergency standalone support, protecting Future-Proofing Your Investment
your service from disruption caused by network or
even site-level failure. Virtualization and Cloud
A network built on Metaswitch technology equips
Wide-Ranging Deployment Options you for the migration to the virtualized network of
the future. Products are available now on COTS and
Next-Generation Network or IMS ATCA hardware and also in VMware and OpenStack
Metaswitch supplies the complete package of virtualized environments as part of a push across
Class 4 and Class 5 components to interface with the Metaswitch portfolio to full Network Functions
an IMS core. For carriers not ready for the move to Virtualization. Carriers’ investments are protected
IMS, Metaswitch can deliver traditional telepho- by seamless interoperability between hardware
ny services based on a next-generation VoIP core, and virtual instances of Metaswitch products, and
with a later phased migration path to IMS if de- by services to migrate to virtual platforms.
sired. Metaswitch’s IMS solution eases the transi-
tion from classic TDM public switched networks to Carrier-Grade Operations and Management
the global standard for packet telephony systems. The MetaView suite provides a single comprehen-
It is anchored by a PSTN Emulation Subsystem sive management system, including a common
(PES), which enables an IMS network to precisely platform for operations, administration, mainte-
emulate local calling features and to communicate nance and provisioning, combined with proactive
with legacy access networks and circuit and packet and reactive analytics, and interfaces for readi-
switched networks. ly integrating with carriers’ existing OSS and BSS
platforms. Carriers can quickly and easily deploy
Preserve POTS Access or Migrate to VOIP
classic telephony services or innovative new multi-
Carriers can leave their subscribers’ home installa- media applications with the confidence that comes
tions untouched, and simply migrate their copper from carrier-class availability and always know-
terminations to new access equipment attached to ing what’s going on in their networks, including
the Metaswitch core network. the feedback provided by network-wide proactive
voice quality monitoring.
Alternatively, they can use broadband infrastruc-
ture (either existing or being deployed, whether A network built on Metaswitch technology
traditional DSL or FTTN) to migrate to VoIP. This equips you for the migration to the
can ease deployment of advanced services such as virtualized network of the future.
HD voice and video, and open up the possibility of
upselling additional lines without the need for new For hosted business services, this is further en-
cabling. Critically, it can also reduce the ongoing hanced by zero-touch provisioning of CPE such as
cost of delivering residential telephony by elimi- SIP desk phones, allowing carriers to get their busi-
nating the analog and TDM infrastructure associat- ness customers up and running with the minimum
ed with POTS. of effort.

© 2020 Metaswitch Networks. All Rights Reserved www.metaswitch.com­

Always-On Diagnostics—All Traffic, All of the Time In addition to planned transformations, the team
Finding problems in VoIP networks, across multi- has proved its worth in a number of high-pressure
ple elements and network hops, is hard. MetaView situations. Ask for details of emergency switch re-
makes this easier, with the revolutionary Service As- placements we have carried out.
surance Server (SAS), providing always-on diagnos-
tics – all traffic, all of the time – so you can find the
Let Metaswitch Help
problem without the trouble of reproducing it. In-
formation provided includes the protocol exchang- Transforming the heart of your business is not a
es such as might be available from network probes, simple task. But Metaswitch has experience with
but critically it covers application logic decision carriers of all types and sizes, around the world. We
points, lifting the lid on not just what happened but have helped make their transition to a new network
why, in Metaswitch and third-party equipment. All infrastructure both viable and successful. Let us ap-
of this is exposed via a powerful CSR-facing GUI for ply our world-class staff, resources, and technology
rapid processing of trouble tickets, starting with an to solving your transformation challenges, and help
overview and allowing progressive drilling-down move your business into a new era of success and
into details. stability.

Migration Capabilities and Expertise

Metaswitch has vast experience and an excellent
track record in replacing local exchange switches,
and has successfully cut over a wide range of legacy
switches (e.g. DMS-10, DMS-100, 5ESS, DCO, EWSD,
GTD-5, AXE, Mitel and Redcom) as well as softs-
witches (e.g. CS2000, Telcordia, BroadSoft, Cop-
perCom and Taqua) and voicemail platforms (e.g.
AnyPath, Octel, Movius, Surgemail, and Glenayre).
Our expert Professional Services team has devel-
oped a wide range of techniques and tools to en-
sure smooth seamless migrations – and their value
is proven by the numbers. More than 99.9% of lines
are migrated without any problems reported to
carrier customer care or operations staff.

Migration covers trunk and subscriber cut-over,

voice mail, and OSS integration. Special techniques
are available for smooth and seamless transition of
SS7 signaling links. Metaswitch also provides mi-
gration assistance with the necessary field services
work such as the move of fiber optic cables, digital
cross connects, night of cut migration support, and
switch decommission and removal.

© 2020 Metaswitch Networks. All Rights Reserved www.metaswitch.com­

Specifications Industry Standard Protocols

Call Services • IP: SIP v2 | H.248 v1 / v2 | MGCP v1bis | PacketCable NCS |

SIGTRAN (M3UA, M2UA, IUA)
• CLASS services • TDM: T1 CAS | SS7 (ANSI, ITU-T, ETSI plus national
• Hosted business communication variants) | ISUP | ISDN PRI (ETSI, NI-2, Lucent and Nortel
• SIP trunking variants) | GR-303 | TR-08 | V5.2 | MF | Ground start, loop
• Tandem / class-4 start, E&M
• Advanced call management services • IPv4 and IPv6
• Voice-mail, visual voice-mail, video mail • Codecs: G.711 | G.726 | G.729AB | AMR | G.722.2 (AMR-WB)
• Voice-mail speech to text | EVRC | EVRC-B | iLBC | GSM-HR | GSM-FR | GSM-EFR |
• Live message screening T.38 fax | clearmode
• Easy Attendant and Premium Attendant
• Music on Hold Compliance and Approvals
• Conferencing • Bellcore NEBS Level 3: Standard (GR-63-CORE), Verizon
• HD Voice and Video calling TEEER VZ.TPR.9205, ATIS 0600015, AT&T TP.76200
• Subscriber GUI portal (CommPortal) • Environmental: ETSI EN 300 132, EN6100-4-5, EN 300
753, EN 300019
Scalability • Safety: UL 1950-1, IEC 60950-1, ETSI EN 60950-1, CAN/
• Up to 15 million subscribers and 30 million BHCA CSA C22.2 60950-1-07
• Media gateway: 90,000 concurrent calls from 13U • Electromagnetic compatibility: FCC Part 15 Class A, ICES-
chassis 003, EN 55022, ETSI EN 300 386, VCCI V3, CISPR22,
AS/NZS CISPR22
Reliability • Lawful intercept: CALEA TIA J-STD-025A / T1.678, ETSI TS
101 331, ES 201 158, TS 101 671
• GR-512-CORE (99.999% availability) • EU RoHS compliant
• Redundant resource blades and shelf managers in ATCA
chassis Other Professional Services
• Redundant, hot-swappable user cards, power supplies
and fans • Legacy switch maintenance
• Fault-tolerant software architecture with calls preserved • Switch grooming / clean-up
on resource blade failover • Network collapse
• 1+1 APS for optical TDM • Project management
• Network design / review
Network Management • Targeted engineering resource for specific projects

• SNMP for alarms

• CORBA for provisioning
• SQL database for statistics and reporting
• Management of multiple chassis via MetaView NMS or
integration with third-party OSS

Connectivity
• Gigabit Ethernet with separation of traffic
• Copper and optical TDM

Migrations Services
• Automated migration tools
• Trunk and subscriber migration
• Flexible access options
• SS7 transparency during migration
• Proven reliability and accuracy

© 2020 Metaswitch Networks. All Rights Reserved www.metaswitch.com­