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Robotic Process Automation

Robotic process automation (RPA) uses software robots or 'bots' to automate repetitive computer-based tasks, like copying and pasting or moving files, to improve efficiency. RPA bots can mimic human interactions to carry out tasks at high volume and speed without errors. Examples of processes that can be automated with RPA include returning products, updating inventory systems, and adjusting customer payments. While RPA does not require coding skills, selecting the right repetitive processes to automate and hiring staff with RPA skills can present challenges to its implementation.

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0% found this document useful (0 votes)
138 views3 pages

Robotic Process Automation

Robotic process automation (RPA) uses software robots or 'bots' to automate repetitive computer-based tasks, like copying and pasting or moving files, to improve efficiency. RPA bots can mimic human interactions to carry out tasks at high volume and speed without errors. Examples of processes that can be automated with RPA include returning products, updating inventory systems, and adjusting customer payments. While RPA does not require coding skills, selecting the right repetitive processes to automate and hiring staff with RPA skills can present challenges to its implementation.

Uploaded by

Mila Tan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Robotic Process Automation (RPA)

What is robotic process automation?

“RPA is a form of business process automation that allows anyone to define a


set of instructions for a robot or ‘bot’ to perform,
RPA bots are capable of mimicking most human-computer interactions to
carry out a ton of error-free tasks, at high volume and speed.
RPA is ultimately about automating some of the most mundane and repetitive
computer-based tasks and processes in the workplace. Think copy-paste
tasks and moving files from one location to another, for example.
RPA automates everyday processes that once required human action – often
a great deal of it performed in rote, time-consuming fashion. That’s also how
RPA promises to boost efficiency for organizations.

What can RPA do? Example use cases and business


processes
“Businesses and organizations like RPA because it helps them improve
productivity across a wide range of populations – users, customers,
employees, sales and marketing people, business people, accountants, legal
and finance analysts, etc.,”

“The RPA software can now handle the return, which includes a series of
repetitive steps: sending a message confirming receipt of the return, updating
the inventory system, making the payment adjustment to the customer,
ensuring that the internal billing system is updated, and so on

“The ability to automate [with RPA] allows workers to switch their focus to
more thoughtful and meaningful work while also eliminating data-entry errors
that can damage processing times, compliance, and the overall customer
experience,
https://enterprisersproject.com/article/2019/5/rpa-robotic-process-automation-
how-explain
Advantages of RPA

-Code-Free
RPA doesn't require any coding or programming knowledge. The modern RPA tools are used to
automate applications in any department where the clerical work is performed across an
enterprise. Employees only need to be trained on how RPA works, and they can easily create
bots.

-User-Friendly
RPA does not require a special kind of knowledge, such as coding, programming, or deep IT
skills. RPA software is user-friendly, easy to understand, and easy to use. RPA tools allow users to
create bots quickly and effortlessly by capturing mouse clicks and keystrokes with a built-in
screen recorder component.

-Non-Disruptive
One of the major challenges that IT deployment faces is the risky or complex transformation
process, which prevents large organizations from redesigning, replacing, or enhancing the
running system. However, the transformation process in RPA is very simple and straightforward.
The RPA software robots follow the existing security, quality, and data integrity standards to
access the end-user system in the same manner as human beings. These software robots also
prevent disruption of any kind and maintain functionality and protections.
Disadvantages of RPA

Potential Job Losses


If a robot can work faster with a more consistent rate, then it is assumed that there will
be no need for human input. It is the main concern for the employees, and this results
as a major threat to the labor market. However, this thinking is not accurate. Amazon
has shown a great example of this limitation. The employment rate has grown rapidly
during a period where they have increased the number of robots from 1000 to over
45000.

Hiring Skilled Staff


Many organizations believe that to work with RPA, the staff must have significant
technical knowledge of automation as robots may require programming skills and an
awareness of how to operate them. It further forces organizations to either hire a skilled
staff or train existing employees to expand their skills.

An automation company can be a little beneficial during initial installation and set-up.
But the skilled staff can only adopt and manage the robots in the long-term.

Process Selection
It is always best to choose tasks that are repetitive, rules-based, and do not require
human judgment. The non-standard processes are difficult to automate, and human
interaction is required to complete such processes. So, there are limited tasks that you
can automate with RPA.

https://www.javatpoint.com/advantages-and-disadvantages-of-rpa#:~:text=RPA%20does
%20not%20require%20a,built%2Din%20screen%20recorder%20component.

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